Solutions to ICT Final Term Exam
Question 1: Short Answers
(a) What is mobile banking, and how does it benefit users in handling
their personal finances?
Mobile banking refers to the use of mobile devices, such as smartphones and
tablets, to perform financial transactions. Benefits include:
• Convenience: Access to banking services anytime, anywhere.
• Security: Two-factor authentication and encryption enhance security.
• Real-time updates: Immediate notifications on transactions.
• Cost savings: Reduces the need to visit physical branches.
• Financial management: Provides budgeting tools and expense tracking.
(b) How can online banking help individuals manage their finances
more efficiently?
Online banking provides several tools and services that improve financial man-
agement:
• 24/7 account access for monitoring transactions.
• Online bill payments to avoid late fees.
• Funds transfers between accounts or to other users.
• Automated savings plans for better financial planning.
• Instant loan and credit applications.
(c) What security measures are used in ICT to protect consumers
during online shopping?
Several security measures ensure safe online transactions:
• Secure Sockets Layer (SSL) encryption.
• Two-factor authentication (2FA).
• Regular software updates and firewalls.
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• Use of virtual private networks (VPNs).
• Fraud detection and AI-based monitoring systems.
(d) What is digital literacy?
Digital literacy is the ability to effectively find, evaluate, create, and communi-
cate information using digital technology. It includes:
• Navigating the internet safely.
• Understanding online privacy and cybersecurity.
• Using digital tools for learning and communication.
• Evaluating online information for credibility.
(e) How does digital citizenship help combat misinformation on-
line?
Digital citizenship promotes responsible and ethical use of the internet by:
• Encouraging critical thinking about online content.
• Promoting ethical behavior, such as respecting copyrights.
• Educating users on recognizing fake news and propaganda.
• Encouraging reporting and blocking misinformation sources.
Question 2: Online Safety and Mental Health
(a) Why should one avoid oversharing personal information online?
Oversharing personal information can lead to:
• Identity theft.
• Cyberstalking and harassment.
• Social engineering attacks.
• Privacy invasion by malicious entities.
• Unwanted data tracking by third parties.
(b) How does ICT support mental health and well-being?
ICT contributes to mental well-being through:
• Teletherapy and online counseling.
• Meditation and mental health apps.
• AI-driven mental health chatbots.
• Online support communities.
• Remote access to mental health professionals.
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Question 3: ICT in Healthcare
(a) How does ICT enable remote patient monitoring?
Remote patient monitoring (RPM) utilizes ICT to:
• Track vital signs in real-time.
• Reduce hospital visits for chronic disease management.
• Provide alerts for abnormal readings.
• Improve patient-doctor communication.
• Reduce healthcare costs.
(b) What is the significance of AI in healthcare?
AI improves healthcare through:
• Automated diagnostics and medical imaging analysis.
• Personalized treatment plans.
• AI-driven robotic surgeries.
• Predictive analytics for disease prevention.
• Enhancing drug discovery processes.
Question 4: Google Services and Network Secu-
rity
(a) Name and explain 5 Google online services.
• Google Drive: Cloud storage service.
• Google Docs: Online document creation and editing tool.
• Google Meet: Video conferencing service.
• Google Maps: Navigation and location-based service.
• Google Photos: Cloud-based photo storage and management.
(b) What is the purpose of a firewall in network security?
A firewall protects networks by:
• Blocking unauthorized access.
• Filtering harmful traffic.
• Preventing cyberattacks and malware.
• Monitoring network activity.
• Enhancing overall data security.
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Question 5: Networking and Learning Technolo-
gies
(a) What is the significance of the OSI model in networking?
The OSI model:
• Provides a standard framework for network communication.
• Defines seven layers from physical to application.
• Ensures interoperability between different devices and protocols.
• Helps troubleshoot network issues systematically.
• Guides network architecture design.
(b) What is a Learning Management System (LMS)?
An LMS is a software platform for managing online learning, providing:
• Course creation and delivery tools.
• Student progress tracking.
• Interactive learning resources.
• Assessment and grading mechanisms.
• Communication between educators and learners.
