Size Matters (PDFDrive)
Size Matters (PDFDrive)
Gold Sponsors
Silver Sponsors
Day
1
–
FEBRUARY
7,
2018
SOL
RASHIDI
8:45
AM
Chief
Data
&
Cognitive
Officer
KEYNOTE:
ROYAL
CARIBBEAN
INTERNATIONAL
-‐
Royal
Caribbean
Using
AI
to
Personalize
your
Customers’
International
Experiences
Sol
currently
holds
3
patents
in
the
Information
Management
space
and
is
a
keynote
speaker
at
several
technology
conferences
speaking
on
various
topics
such
as
Machine
Learning,
Cognitive
Computing,
Data
&
Analytics,
and
Emerging
Operating
Models.
Prior
to
joining
Royal
Caribbean,
Sol
was
a
Partner
at
Ernst
&
Young
in
the
Data
&
Analytics
practice,
and
before
that
she
was
a
part
of
the
1st
generation
of
leaders
taking
WATSON
to
market
at
IBM.
Goal
oriented
and
a
team
player,
Sol
believes
in
bringing
together
people,
processes,
and
technology
to
cultivate
environments
that
are
innovative,
driven,
and
collaborative.
A
Thought
Leader
in
the
Data,
Robotics,
AI,
and
IT
space,
Sol
is
a
competency
player
who
solves
complex
Business,
IT,
and
Operational
problems
and
helps
companies
with
large
Transformational
Programs.
Sol
has
a
unique
ability
in
bridging
the
gap
between
Business
and
IT,
her
deep
understanding
of
multiple
functional
disciplines
(i.e.
change
management,
enterprise
data,
application
architecture,
process
re-‐engineering,
sales,
etc.)
enables
her
to
drive
change
by
articulate
the
need
for
change
in
organizations
that
otherwise
wouldn’t
evolve
with
the
emerging
market
place.
DAVID
KNOX
9:15
AM
Senior
Vice
President,
INDUSTRY
EXPERT:
MICROSTRATEGY
Worldwide
Sales
Engineering
Using
MicroStrategy
and
Big
Data
to
Better
-‐
MicroStrategy
Understand
the
Opioid
Crisis
1
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
David
Knox
is
the
Senior
Vice
President
of
Worldwide
Sales
Engineering
at
MicroStrategy.
He
brings
over
20
years
of
IT
sales
experience
to
his
work
at
MicroStrategy,
where
he
leads
worldwide
sales
engineering
efforts,
drives
technical
sales-‐
readiness,
and
promotes
best
practices,
training,
and
productivity
across
the
analytics,
mobility,
security,
and
services
product
lines.
Mr.
Knox
is
a
world-‐renowned
technologist
who
holds
patents
and
has
published
books
on
topics
including
computer
security,
data
management,
and
data
analytics.
He
is
a
popular
speaker
who
exhibits
an
uncanny
ability
to
simplify
complex
topics
and
make
them
digestible
to
all.
He
holds
a
master’s
degree
in
computer
science
from
Johns
Hopkins
University.
SEAN
O’BRIEN
10:15
AM
Director
of
Analytics
&
CASE
STUDY:
MAPLE
LEAF
SPORTS
AND
Research
-‐
Maple
Leaf
Sports
ENTERTAINMENT
and
Entertainment
Building
your
Analytics
All-Star
Team
An
innovative
analytics
leader
who
has
created
and
rapidly
grown
the
Data
Science,
Analytics,
and
Research
practice
at
MLSE.
An
accomplished
sports
analytics
professional
with
a
high
level
of
business
acumen,
and
an
excellent
record
of
developing
high
performing
teams
and
delivering
projects
that
generate
significant
organizational
value.
MLSE’s
Analytics
Centre
of
Excellence
is
the
catalyst
for
evolving
MLSE
into
a
data
driven
and
digital
first
organization.
A
diverse,
multidisciplinary,
and
collaborative
team
who
has
a
bias
to
execution
and
focus
on
driving
organizational
value
in
everything
we
do.
Sean
is
an
Alumnus
of
the
Master
of
Management
Analytics
program
at
the
Queen's
School
of
Business.
2
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
JAKE
FREIVALD
10:45
AM
Vice
President
of
Product
INDUSTRY
EXPERT:
INFORMATION
BUILDERS
Marketing
-‐
Information
Best
Use
Cases
for
Big
Data
and
the
Internet
of
Builders
Things
Jake
Freivald
is
currently
the
vice
president
of
Product
Marketing
for
Information
Builders.
In
this
position,
Mr.
Freivald
is
responsible
for
the
creation
of
all
product
campaigns,
web
content,
formal
product
launches,
and
all
product
collateral
associated
to
Information
Builders
three
i’s
platform
–
intelligence
(business
intelligence,
analytics,
and
reporting,
under
the
WebFOCUS
brand),
integrity
(data
quality
and
master
data
management,
under
the
Omni
brand),
and
integration
(data,
application,
and
B2B
integration).
Prior
to
this
role,
Mr.
Freivald
held
the
position
of
vice
president
of
Corporate
Marketing
where
he
was
responsible
for
marketing
operations:
branding,
marketing
communications,
events,
Web
marketing,
and
direct
marketing.
Mr.
Freivald
also
held
the
position
of
vice
president
of
Marketing
for
iWay
Software,
where
he
developed
and
executed
all
of
iWay
Software’s
marketing
strategies.
Mr.
Freivald
joined
Information
Builders
in
1999,
as
a
product
manager
for
the
Data
Warehouse
division
where
he
supported
cross-‐platform
product
development
and
deployment.
He
also
became
marketing
manager
for
the
Data
Warehouse
product
line
in
1999.
During
his
career,
Mr.
Freivald
has
held
several
managerial
positions
with
Andersen
Consulting
and
Prudential
Life
Insurance
Company
of
America.
He
also
served
in
the
United
States
Marine
Corps
as
a
Signals
Intelligence
Officer
at
First
Radio
Battalion.
He
graduated
from
Cornell
University
with
a
Bachelor
of
Science
in
Electrical
Engineering
in
1991.
3
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
MIKE
MILKOVICH
11.30
AM
Chief
Technology
Officer
-‐
CASE
STUDY:
BRIGHTPEAK
FINANCIAL
Brightpeak
Financial
How
Big
Data
and
Behavioural
Science
Shape
the
Future
of
Marketing
His
current
areas
of
research
include:
conversation
interfaces,
applying
machine
learning
to
replace
complex
rule
evaluation
systems,
self-‐improving
coaching
systems,
and
modeling
emergent
behavior
(exploring
the
intersection
of
subject
matter
experts
and
product
designers.)
Previously,
Mike
was
the
Chief
Architect
at
RedBrick
Health,
where
he
lead
the
creation
of
innovative
technologies
to
establish
long-‐term
improvement
in
consumer
wellness.
Additionally,
his
experience
includes
key
roles
at
Ameriprise
Financial,
Thomson
West,
Zanby,
Warecorp,
Connect,
Hewlett
Packard
and
Firepond.
JOE
COOPERS
12:05
PM
<TRACK
A>
Eastern
Canada,
Financial
INDUSTRY
EXPERT:
ALTERYX
Services
-‐
Alteryx
Maximizing
your
Big
Data
Investment
with
Self-
Service
Analytics
Joe
Cooper
is
the
Financial
Services
Lead
for
Eastern
Canada.
Before
Alteryx
Joe
spent
the
majority
of
his
working
career
at
IBM,
with
time
spent
in
their
Analytics
and
Analytics
Solutions
department.
Joe
is
a
recent
graduate
of
the
Queen’s
University
Masters
in
Management
Analytics
program.
Joe
is
working
with
some
of
Canada’s
largest
institution
helping
the
lines
of
business
to
leverage
self-‐service
analytics
to
improve
their
analytics
culture
across
their
organization.
GORDON
USZKAY
12:05
PM
<TRACK
B>
Director,
Risk
and
Analytics,
-‐
INDUSTRY
EXPERT:
INDELLIENT
Indellient
The
Learning
Before
Machine
Learning
4
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
Gord
Uszkay
joined
the
Indellient
team
to
transition
the
BI
team
into
the
era
of
advanced
analytics
and
data
science
while
starting
up
the
Indellient
New
York
office.
He
combines
a
strong
academic
background
in
Mathematics
and
Computer
Science
(currently
finishing
his
Ph.D.)
with
over
15
years’
experience
managing
data
modeling,
financial
reporting,
workflow
and
analytics
applications.
Most
recently,
he
has
been
working
extensively
developing
risk
assessment
and
response
applications
in
areas
as
diverse
as
Internet
threat
assessment
and
inappropriate
business
activity
detection.
CHRISTOPHER
BUCHHOLZ
12:05
PM
<TRACK
B>
Senior
Strategy
Consultant,
INDUSTRY
EXPERT:
INDELLIENT
Chief
Analytics
Office
-
IBM
The
Learning
Before
Machine
Learning
Chris
is
an
experienced
analytics
consultant
and
project
lead
for
the
IBM
Chief
Analytics
Office.
The
purpose
of
the
Chief
Analytics
Office
is
to
drive
IBM’s
business
growth
and
efficiency
through
data
analytics
and
cognitive/AI
modeling.
Chris
has
an
extensive
knowledge
in
the
area
of
fraud
detection,
with
a
focus
on
employee
expense
reimbursements.
His
team
has
deployed
multiple
solutions
within
the
company
and
is
focusing
on
developing
applications
for
both
internal
and
external
consumption.
Our
current
focus
is
to
apply
machine
learning
models
for
fraud
detection
on
both
structured
and
unstructured
data.
PANKAJ
ARORA
1:30
PM
<TRACK
A>
VP
Business
Planning,
PANEL
Analytics
and
Performance
Handling
Disparate
Data
to
Make
Better
Enablement
-‐
TD
Bank
Group
Business
Decisions
5
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
Pankaj
Arora's
career
has
spanned
over
20
years
with
global
experience
in
top
tier
fortune
organizations
including
Manufacturing,
Technology
and
Financial
services.
Pankaj
Joined
TD
in
2012
as
Vice
President
of
the
NA
Business
Planning,
Analytics
and
Performance
Enablement
group,
leading
a
team
of
225+
SME's
responsible
for
overseeing
the
Workforce
management
and
Data
analytics
and
Reporting
Centre
of
Excellence
across
North
America.
His
team
supports
the
performance
of
TD’s
10,000
contact
center
and
middle
office
employees
supporting
62
business
.
As
a
Six
Sigma
Master
Black
belt,
Industrial
Engineer
with
a
Post
Graduate
in
Systems
and
Operations
Management,
Pankaj
takes
pride
in
solving
complex
problems,
fostering
innovation
and
enhancing
the
performance
of
individuals,
teams
and
organizations.
Pankaj
is
passionate
about
what
he
does
and
is
entrusted
to
lead
as
a
frontline
player,
he
has
progressed
through
increasing
senior
roles
across
various
functions
including
Process
excellence,
Operations,
Technology
transformation
and
Analytics
.
Pankaj
has
served
on
several
occasions
with
non
profit
organizations,
including
JA
(Junior
Achievement),
JDRF
and
champions
United
Way
fund
raising
for
his
team.
Pankaj
is
a
member
of
the
board
at
Halton
Healthcare
and
represents
phone
centers
at
Diversity
Leadership
Council
for
Direct
Channels.
Pankaj
lives
in
the
Greater
Toronto
area
with
his
wife
Karishma
and
2
kids.
He
loves
spending
time
with
family,
volunteering
and
is
a
technology
enthusiast.
HOUTSIN
DIEP
1:30
PM
<TRACK
A>
Manager,
Digital
Analytics
PANEL
(Lead)
-‐
McDonald's
Canada
Handling
Disparate
Data
to
Make
Better
Business
Decisions
6
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
Manager
for
McDonald's
Canada
where
he
leads
the
development
and
evolution
of
the
McD's
analytics
framework
and
digital
analytics
maturity
to
understand
and
meet
the
desires
of
the
modern
consumer.
Previously,
Houtsin
has
worked
in
Strategy,
Operations,
IT,
and
Logistics
across
a
wide
range
of
industries
including
Retail,
Automotive,
and
Financial
Services.
He
holds
a
bachelor
of
Commerce
in
Business
Technology
Management
with
a
Minor
in
Business
Communications
from
Ryerson
University.
SYLVIE
MAKHZOUM
1:30
PM
<TRACK
B>
Vice
President
Data,
Analytics
PANEL
&
Insights
-‐
TD
Insurance
Communicating
Data
and
Analytics
to
Inform
the
Larger
Business
Sylvie
holds
a
master’s
degree
in
Statistics
from
Montreal
University.
She
joined
TD
Insurance
in
2000
and
has
held
progressively
more
senior
roles
in
Data
Analytics,
advanced
analytics
and
business
Insights.
With
her
team
of
approximately
100
professionals,
Sylvie
is
responsible
for
the
Analytics
and
Insights
Center
of
Excellence
for
TD
Insurance.
This
department
gives
the
right
data
to
the
right
people
to
generate
meaningful
and
relevant
metrics
and
create
strong
predictive
analytics
capabilities.
She
is
also
responsible
for
TD
Insurance
data
governance
and
is
the
owner
of
the
TD
Insurance
Database
Warehouse.
As
the
owner
of
the
database,
she
assesses
project
prioritization
as
it
impacts
the
warehouse
and
defines
business
needs.
Finally,
she
is
also
responsible
for
the
Business
Intelligence
Competency
Center,
a
cross-‐functional
team
that
supports
and
promotes
the
effective
use
of
business
intelligence
and
information
across
the
organization.
7
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
CHRISTOPHER
BROCKBANK
1:30
PM
<TRACK
B>
Chief
Marketing
Officer
-‐
PANEL
FIRMA
Foreign
Exchange
Communicating
Data
and
Analytics
to
Inform
the
Larger
Business
A
Marketing
Leader
with
30+
years’
experience
within
the
retail,
financial
services,
media,
telecommunications
and
consumer
products
industries.
Recognized
for
exceptional
results,
strong
organizational
and
planning
abilities,
balanced
with
excellent
interpersonal
and
team
development
skills.
Sought
after
to
build
or
overhaul
marketing
programs
and
to
develop
new
brands
and
dramatically
improve
marketing
and
corporate
results.
A
solid
reputation
for
being
a
key
resource
in
the
areas
of
strategic
thinking,
problem
solving
and
program
innovation
while
achieving
financial
performance
goals.
Chris’
previous
experience
includes
CMO/EVP
Marketing
roles
at
Sears
Canada,
Moneris,
Just
Energy
and
Sun
Media,
Quebecor
Media.
In
addition,
Chris
also
engaged
in
executive
level
marketing
roles
at
Sirius
Satellite
Radio,
Bell
Canada/Bell
Wireless
and
Nortel
Networks.
In
addition
to
Chris’
vast
wealth
of
knowledge
and
experience,
he
is
also
an
Instructor
at
University
of
Toronto
where
he
teaches
Brand
Management
in
the
Continuing
Education
Program.
Chris
holds
a
“Chartered
Marketing”
Designation.
Known
for
marketing
strategy
and
customer
advocacy,
and
strong
belief
in
the
art
and
science
of
Marketing.
Chris
also
sits
on
the
Brand
Strategy
Council
for
the
Canadian
Marketing
Association.
MATEUSZ
UJMA
1:30
PM
<TRACK
B>
Senior
Data
Scientist,
PANEL
Director,
Group
Advanced
Communicating
Data
and
Analytics
to
Inform
Analytics
-‐
Manulife
the
Larger
Business
8
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
[SPEAKER
BIO]
SAAD
RAIS
1:30
PM
<TRACK
B>
Lead
Data
Scientist
-‐
Ontario
PANEL
Ministry
of
Health
and
Long-‐ Communicating
Data
and
Analytics
to
Inform
Term
Care
the
Larger
Business
As
the
inaugural
data
scientist
for
the
Ontario
Ministry
of
Health
and
Long-‐Term
Care,
I
have
been
entrusted
with
the
ambitious
task
of
establishing
a
data
science
capacity
in
the
Ministry.
My
vision
of
this
capacity
is
to
employ
data
science
methodologies
to
improve
patient
outcomes,
and
advance
health
system
performance
in
Ontario.
In
my
previous
role
at
the
Ministry
as
a
senior
methodologist,
I
specialized
in
the
development
of
forecasting
models
and
visual
analytics
products
to
support
evidence-‐based
decision
making
in
the
Ministry.
I
have
also
worked
at
Statistics
Canada
as
a
survey
methodologist,
playing
a
key
role
in
the
development
of
the
Services
Producer
Price
Index.
I
am
also
a
certified
trainer,
currently
providing
training
in
analytics
for
internal
Ministry
staff.
I
have
been
invited
to
participate
at
several
forums
including
McKinsey’s
Hackathon,
International
Conference
on
Establishment
Surveys,
and
the
Ontario
Regional
Trauma
Networks
Forum.
I
have
also
presented
my
work
and
research
at
several
conferences
including
the
Statistical
Society
of
Canada
Annual
Meeting,
Health
Data
Users
Conference,
Canadian
Association
for
Health
Services
and
Policy
Research
Conference,
and
the
Institute
for
Clinical
Evaluative
Sciences
Rounds.
9
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
HAMID
R.
DJAM
2:30
PM
CTO,
Analytics,
HPC,
INDUSTRY
EXPERT:
DELL
EMC
Streaming
&
IoT
-‐
Dell
EMC
Design
Considerations
for
Scalable
Analytics
Unstructured
Storage
Division
Hamid
is
the
CTO
of
Analytics
for
EMC’s
Emerging
Technology
Division.
He
joined
EMC
in
2010
as
one
of
the
founding
members
of
the
Big
Data
Solutions
Engineering
and
Product
Management
team
where
he
successfully
set
directions
for
Analytics
product
and
solutions
roadmap,
brought
in
3rd
party
partners
and
integrators
such
as
Attunity
and
was
instrumental
in
integrating
Attunity
as
the
Greenplum
CDC
engine.
He
assisted
in
the
development
of
Brazil
Big
Data
R&D
center,
and
led
global
partner
training
and
sales
enablement
efforts.
Hamid
also
won
the
annual
EMC
innovation
award
for
multi-‐tenant
Hadoop
implementations
and
registered
a
patent
for
Genomic
Data
Store
on
Hadoop
in
2013.
Most
recently
Hamid
led
the
Big
Data
solutions
development
for
VCE/Global
Solutions
Engineering
organization,
developing
proven
solutions,
reference
architecture
and
best
practices.
Prior
to
joining
EMC
Hamid
held
various
engineering,
pre-‐sales,
post-‐sales,
and
leadership
roles
in
pioneering
startups
such
as
Greenplum
(Pivotal)
and
DatAllegro
(Microsoft
PDW/APS)
as
well
as
engineering
Product
Management
roles
at
Oracle
(Exadata)
and
Teradata.
He
has
excellent
knowledge,
understanding
of,
and
a
great
passion
for
analytics,
MPP
and
distributed
computing,
and
enjoys
to
learn
new
advances
in
technology.
His
passionate
about
the
world
of
data
analytics
and
improving
the
world
through
predictive
data
modeling.
He
holds
a
B.S.
in
Software
Engineering
from
California
State
University
Fullerton.
He
has
also
completed
numerous
data
modeling
and
statistical
analysis
courses
at
University
of
California
Irvine.
Hamid
regularly
speaks
at
conferences
on
Big
Data,
Data
Science,
and
Analytics.
He
is
a
polyglot
and
is
10
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
fluent
in
Dutch,
Farsi
and
Spanish
and
conversant
in
German
and
Italian.
3:30
PM
–
Please
announce
all
delegates
about
the
prize
for
filling
out
the
evaluation
form
and
ask
them
to
spend
the
next
5
minutes
quietly
reflecting
on
their
day
so
far
and
completing
the
evaluation
form.
Once
5
minutes
have
passed,
please
introduce
the
speaker
from
IBM.
PAUL
C.
ZIKOPOULOS
3:30
PM
VP
of
Cognitive
Big
Data
INDUSTRY
EXPERT:
IBM
Systems
-‐
IBM
How
IBM
is
Architecting
the
Future
–
Now!
IBM’s
Point
of
View
on
Machine
Learning,
Cloud,
Data
and
AI
Paul
C.
Zikopoulos,
is
the
VP
of
Cognitive
Big
Data
Systems
at
IBM.
He’s
an
award
winning
writer
and
speaker
who
has
been
consulted
on
the
topic
of
BigData
by
the
popular
TV
show
“60
Minutes,”
advises
various
universities
on
their
graduate
analytics
programs,
and
named
to
over
a
dozen
“Experts
to
Follow”
lists
in
social
media.
You’ll
also
find
Paul
taking
a
very
active
role
around
Women
in
Technology
(including
a
seated
board
member
for
Women
2.0
-‐
a
global
brand
for
women
in
tech
and
entrepreneurship
that
works
to
close
the
gender
gaps
of
tech
companies).
Paul
has
written
19
books
and
over
360
articles
on
data.
He
doesn’t
think
NoSQL
is
something
you
put
on
a
resume
if
you
don’t
have
SQL
skills
and
he
knows
JSON
isn’t
a
person
in
his
department.
Ultimately,
Paul
is
trying
to
figure
out
the
world
according
to
Chloë—his
daughter,
whom
he
notes
didn’t
come
with
a
handbook
and
is
more
complex
than
the
topic
of
BigData
itself,
but
more
fun
too.
The
rest
of
the
bio?
It
would
be
BLAH
BLAH,
BLAH,
so
find
him
on
Twitter
@BigData_paulz.Paul
11
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
ALBERT
HOANG
4:00
PM
Senior
Data
Scientist,
PANEL
Director,
Advanced
Analytics
Identifying
New
Trends
and
Opportunities
to
-‐
Manulife
Monetize
Big
Data
Albert
K.
Hoang
Duc,
PhD
is
a
Senior
Data
Scientist
at
Manulife.
He
has
several
years
of
experience
in
applying
machine
and
deep
learning
algorithms
to
solve
real-‐world
problems
across
various
lines
of
business
(Product
Development
&
Services,
Regulatory
Compliance,
Finance
&
Asset
Management,
Risk
Management,
HR,
Branding
&
Communication).
He
is
proficient
in
leading
all
aspects
of
a
Data
Science
project
including
business
problem
formulation,
data
analysis,
algorithm
development/performance
tuning,
and
presenting
solutions
to
C-‐level
executives.
Albert
graduated
with
a
Ph.D.
in
Machine
Learning
from
University
College
London.
His
main
fields
of
interest
are
Computer
Vision
and
Natural
Language
Processing
(NLP).
DEAN
MACKEOWN
4:00
PM
Associate
Director,
PANEL
Administration,
Scotiabank
Identifying
New
Trends
and
Opportunities
to
Centre
for
Customer
Analytics
Monetize
Big
Data
-‐
Queen's
University
Dean
McKeown
is
the
Associate
Director
of
the
Scotiabank
Centre
for
Customer
Analytics
at
Smith
School
of
Business,
Queen’s
University.
His
current
interests
are
change
management
during
corporate
digital
transformation
and
the
introduction
of
artificial
intelligence
for
ethical
business
decision
making.
12
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
VICKY
MARSOLAIS
4:00
PM
Director,
Data
and
Analytics,
PANEL
National
Programs
and
Identifying
New
Trends
and
Opportunities
to
Strategies
-‐
Canadian
Monetize
Big
Data
Automobile
Association
Vicky
is
a
seasoned
business
performance
strategist
and
leader
who
drives
improved
marketing
and
business
results
through
the
smart,
effective
use
of
data.
Having
the
unique
ability
to
speak
data
and
business
equally,
Vicky
helps
organizations
better
understand
and
leverage
their
customer
and
organizational
data,
utilizing
it
to
transform
their
performance.
She
has
extensive
cross-‐functional
leadership
experience
and
a
blend
of
strategic/operational/analytic
expertise.
With
a
career
spanning
20
years.
Vicky
has
developed
a
consistent
track
record
for
using
data
and
analytics
to
transform
organizational
results
across
multiple
markets,
organizations,
and
sectors.
13
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
Day
2
–
FEBRUARY
8,
2018
CECILIA
TAMEZ
8:45
AM
Chief
Strategy
Officer
-‐
XE.com
KEYNOTE:
XE.COM
Leveraging
Real-time
Events
in
Customer-
centrification
and
Predictive
Analytics
Cecilia
Tamez
is
the
Chief
Strategy
Officer
at
XE
–
the
world’s
trusted
currency
authority;
she
is
a
results-‐
driven
leader
with
a
proven
ability
to
craft
omni-‐
channel
digital
strategies
with
an
emphasis
on
customer-‐centricity.
She
joined
the
XE
team
in
2004
and
has
helped
grow
the
company
to
its
current
global
presence,
serving
275+
million
people
last
year.
She’s
since
led
complex
data
integration
and
business
intelligence
projects
to
establish
a
data-‐driven
business
culture
that
has
exceeded
organizational
goals
through
consistent
performance
optimization.
Cecilia
is
fascinated
by
technology’s
potential
to
strengthen
the
relationships
businesses
have
with
their
customers.
As
businesses
become
more
digitally
abstracted
and
people’s
interactions
expand
across
multiple
channels
and
devices,
it
becomes
more
challenging
to
deliver
effective
customer
experiences.
More
than
ever,
customers
are
demanding
smarter,
more
efficient
services
and
if
used
well,
technology
can
help
us
deliver
added-‐value
in
truly
innovative
ways.
In
the
end,
even
though
mediums
and
technology
may
be
new,
the
fundamental
objectives
remain
the
same:
take
care
of
your
customers
and
your
customers
will
take
care
of
you.
When
she
isn’t
glued
to
a
computer
screen,
Cecilia
spends
time
volunteering
and
learning
the
ukulele.
JEAN
LOUIS
VERBOOMEN
8:45
AM
Director,
Data
Science
-‐
XE.com
KEYNOTE:
XE.COM
Leveraging
Real-time
Events
in
Customer-
centrification
and
Predictive
Analytics
14
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
Born
in
Pointe
Claire,
Quebec,
Jean
Louis
(JL)
has
undergraduate
degrees
in
both
Computer
Science
and
Statistics
from
Concordia
University.
He
also
has
his
MSc
in
Statistics
from
Queens
University
and
an
MBA
from
the
John
Molson
School
of
Business.
After
working
in
the
government
with
Statistics
Canada
and
Transport
Canada
early
in
his
career,
JL
moved
into
the
private
sector
by
joining
Cantel
(Now
Rogers)
in
1996
where
he
focused
heavily
on
database
development,
reporting
and
Customer
analytics
in
the
wireless
industry.
JL
was
recruited
to
join
MT&T
(Now
Aliant),
and
enjoyed
success
in
a
number
of
roles
of
increasing
responsibility.
In
fact,
in
2000
JL
was
inducted
into
the
Smithsonian
Institute
for
advancements
made
in
business
applications
of
data
science.
During
this
time,
his
work
was
featured
in
various
industry
publications
–
Including
being
featured
in
the
cover
story
of
SAS
ExecSolutions
magazine.
Since
that
time,
JL
has
taken
on
increasingly
more
senior
positions
in
data
science
across
a
variety
of
industries
such
as
retail,
automotive,
and
lottery.
During
this
time
JL
has
also
been
an
adjunct
professor
at
Mount
Saint
Vincent
University
and
Dalhousie
University.
His
teaching
dossier
includes
courses
in
Data
Science,
Statistics,
and
MIS.
In
January
2017,
JL
joined
XE.com
as
the
Director
of
Data
Science
where
he
is
responsible
for
building
out
the
data
science
capabilities
for
the
organization.
Current
projects
include
leveraging
Machine
Learning
and
Artificial
Intelligence.
JL
lives
in
Newmarket,
Ontario
with
his
wife
and
son
and
is
an
active
volunteer
in
numerous
charitable
and
educational
organizations
in
both
Canada
and
the
US.
PAUL
TYNDALL
9:15
AM
Vice
President,
Strategic
Projects
INDUSTRY
EXPERT:
ENVIRONICS
ANALYTICS
-‐
Environics
Analytics
Get
in
the
Fast
Lane
with
Mobile
Data
15
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
As
Vice
President,
Strategic
Projects,
Paul
Tyndall
helps
the
team
at
EA
bring
new
product
and
service
offerings
to
market.
Paul
has
more
than
20
years
of
experience
working
with
data
and
analytics.
Most
recently,
Paul
led
analytics,
campaign
design
and
member
insights
at
Meridian
Credit
Union.
Prior
to
that,
he
spent
almost
10
years
at
RBC
Royal
Bank
where
he
managed
the
modelling
and
segmentation
team
and
oversaw
the
delivery
of
data-‐driven
client
knowledge
and
insights.
Earlier
in
his
career,
he
worked
for
Transcontinental
Database
Marketing,
Rapp
Collins
and
Royal
Trust
providing
analytics
and
marketing
database
services.
Paul
graduated
from
the
University
of
Toronto
with
a
Master’s
Degree
in
spatial
analytics
and
geographic
information
systems.
SELWYN
COLLACO
9:45
AM
Chief
Data
Officer
-‐
TMX
Group
PANEL
Develop
Cross-department
Support
to
Enable
your
Big
Data
Projects
Selwyn
Collaco
joined
the
TMX
group
in
2017
as
the
Chief
Data
Officer.
He
is
responsible
for
defining
and
implementing
an
enterprise
data
strategy
and
capabilities
to
leverage
data
across
the
enterprise
for
business
enablement
and
monetization.
Selwyn
is
a
results-‐driven
visionary
leader
with
an
entrepreneurial
spirit
and
strategic
leadership
capabilities.
He
holds
an
an
MBA
from
Richard
Ivey
School
of
Business
with
over
20
years
of
Information
Technology
delivery
experience
in
the
field
of
Capital
Markets,
Risk
Management,
Cash
Management,
Business
Intelligence,
Data
Warehousing,
Data
Management,
Data
Governance
and
CRM.
Besides
working
at
various
organizations
as
BMO,
Pepsi
etc.
He
has
previously
worked
at
CIBC
as
part
the
chief
data
office
leading
the
Enterprise
Client
Data
Management
&
Strategy
portfolio
(Client
Data
Strategy,
Data
Management
Operations
and
Enterprise
Client
Analytics)
and
prior
to
that
within
the
capital
markets
technology
division.
Add
a
file.
16
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
ANDREW
BROWN
9:45
AM
Senior
Director,
AI
and
Advanced
PANEL
Analytics
Research
-‐
CIBC
Develop
Cross-department
Support
to
Enable
your
Big
Data
Projects
Andrew
Brown
is
the
Sr.
Director
of
AI
and
Advanced
Analytics
Research
at
CIBC,
within
CIBC’s
Chief
Data
Office,
responsible
for
academic
and
industrial
partnerships
employing
machine
learning
methodologies.
He
received
his
PhD
in
computer
science
from
the
University
of
Toronto
under
the
direction
of
Prof.
Geoffrey
Hinton,
and
spent
time
doing
research
at
Gatsby
Computational
Neuroscience
Unit,
UCL.
Since
joining
CIBC,
he
has
worked
in
a
variety
of
roles
in
Risk
Management,
Finance
and
Treasury,
applying
statistical
and
quantitative
modelling
methods
to
problems
such
as
consumer
behaviour
prediction,
hedge
optimization,
and
asset
and
liability
management.
GAYLE
RAMSAY
9:45
AM
Vice
President,
Customer
PANEL
Analytics
-‐
BMO
Financial
Group
Develop
Cross-department
Support
to
Enable
your
Big
Data
Projects
Gayle
Ramsay
is
Head
of
Brand,
Customer
Analytics
and
Strategy
(and
the
Chief
Data
Officer
for
Marketing).
Gayle
is
accountable
for
the
enterprise-‐
wide
strategy
development,
implementation
and
leadership
of
the
brand,
advertising,
customer
analytics
and
technology
investment
in
digital
marketing
capabilities
in
support
of
the
BMO
Financial
Group
goals.
Lead
a
team
of
200
people.
Manages
a
Budget
of
$60M.
• Responsible
for
leading
the
integrated
marketing
plans
in
partnership
with
CMOs,
and
a
unified
content
strategy,
working
with
the
Lines
of
Business
Relationship
Managers
and
leadership
to
set
priorities
and
facilitate
trade-‐offs.
• Chief
Customer
Data
Officer
for
Marketing
working
closely
with
the
Enterprise
Chief
Data
Officer
to
drive
the
creation
and
maintenance
of
a
stable,
flexible,
17
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
accessible,
efficient
data
mart
and
marketing
environment
that
can
be
leveraged
by
all
LOBs.
• Responsible
for
the
enterprise
single
point
of
“truth”
about
our
customer,
building
expertise
in
customer
data
including
customer
value
models,
channel
behaviour
trends,
and
customer
relationships
that
cross
business
groups
and
inform
the
Customer
Contact
strategy,
ensuring
the
right
offer
/
solution
gets
to
the
right
customers
in
the
right
channel
and
the
right
time.
• Lead
the
development
of
complex
analytic
models
to
drive
customer
segmentation
strategies
and
customer
acquisition,
retention
and
share
of
wallet
growth.
Previously,
Gayle
was
the
Vice
President,
Customer
Analytics
in
Marketing
and
Strategy
with
a
mandate
to
help
build
the
enterprise
data
strategy
and
develop
strategic
and
analytic
models
to
drive
customer
segmentation,
acquisition,
retention
and
SOW
growth.
Gayle
has
over
20
years’
experience
in
leading
the
creation
of
"best
in
class"
CRM
programs
through
effective
planning,
customer
segmentation,
targeted
offers
and
customer
life
event
marketing
strategies
within
multi-‐product
and
channel
organizations.
She
has
extensive
experience
in
developing
customer
focused
strategies
that
improve
customer
loyalty
while
driving
revenue
for
companies.
MANU
SUD
9:45
AM
Manager,
Ministry
of
Energy
-‐ PANEL
Government
of
Ontario
Develop
Cross-department
Support
to
Enable
your
Big
Data
Projects
Manu
Sud
is
a
senior
Energy
sector
leader
focused
on
the
use
of
analytics
and
innovation
to
improve
policies,
programs,
and
quality.
He
has
a
strong
academic
background
in
Engineering,
Sciences
and
Business
and
is
currently
pursuing
Masters
in
Law.
With
more
than
10
years
of
progressively
senior
management
positions,
Manu
has
broad
experience
across
multiple
sectors
and
organizations
including
federal
and
state
Governments,
IT,
Finance,
Automotive,
Crown
corporation
(or
state-‐owned
18
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
entity),
hospitals,
and
academia.
Manu
is
a
published
author
and
has
received
numerous
awards
including
the
prestigious
Ontario
Public
Service
Amethyst
Award.
CHETAN
MATHUR
10:55
AM
Chief
Executive
Officer
-‐
Next
INDUSTRY
EXPERT:
NEXT
PATHWAY
Pathway
Data-as-a-Service:
The
key
to
preparing
data
for
AI
Chetan
Mathur
is
the
Chief
Executive
Officer
of
Next
Pathway
Inc.,
and
is
responsible
for
providing
senior
leadership
and
counsel
to
ensure
the
company
is
at
the
forefront
of
the
ever-‐changing
technology
landscape.
In
addition
to
Next
Pathway,
Chetan
has
established
and
grown
2
other
information
technology
firms.
He
founded
Sage
Information
Consultants
in
1992,
an
international
technology
integrator
that
specialized
in
complex
financial
services
software.
Chetan
oversaw
Sage’s
growth
to
become
a
leading
supplier
of
IT
consulting
services
for
global
banking
and
financial
institutions.
He
negotiated
the
sale
of
Sage
in
June
2000
to
a
NASDAQ
listed
company.
Chetan
co-‐founded
M
Systems
Group
(M)
in
2003.
Under
his
direction,
M
grew
to
become
a
leading
global
provider
of
out-‐sourced
managed
email
and
directory
services
to
global
financial
services
organizations.
Chetan
coordinated
the
sale
of
M
to
Bell
Canada
in
2006.
Chetan
is
also
involved
in
numerous
charitable
organizations.
He
is
one
of
the
Founding
Patron’s
and
served
on
the
Board
of
Directors
for
Luminato
(www.luminato.com)
for
10
years,
Canada’s
preeminent
festival
of
Arts
&
Creativity.
Chetan
is
a
member
of
the
Board
of
Directors
for
the
Toronto
International
Film
Festival
(TIFF),
and
previously
served
on
the
Board
of
Governors
for
Roy
Thomson/Massey
Hall
from
2010-‐2012.
In
2012,
Chetan
and
his
wife
Clara,
established
the
Berlin
Mathur
Charitable
Fund
to
benefit
Kapi’olani
Medical
Center
for
Women
&
Children
in
Hawaii
to
provide
financial
support
and
care
to
Kapi’olani’s
19
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
patients
and
families.
Mr.
Mathur
graduated
from
the
University
of
Toronto
with
a
Bachelor
of
Science
degree
in
Mathematics
and
Computer
Science.
VINAY
MATHUR
10:55
AM
Chief
Strategy
Officer
-‐
Next
INDUSTRY
EXPERT:
NEXT
PATHWAY
Pathway
Data-as-a-Service:
The
key
to
preparing
data
for
AI
Vinay
Mathur
is
the
Chief
Strategy
Officer
of
Next
Pathway
Inc.,
and
helps
oversee
marketing,
communications
and
go-‐to-‐market
strategy
for
the
firm.
In
his
role,
he
works
closely
with
clients
and
the
product
development
team
to
help
inform
the
firm's
product
strategy
and
roadmap.
Prior
to
joining
Next
Pathway,
Vinay
has
held
senior
roles
in
marketing,
sales
strategy,
and
account
management
across
many
large
organizations.
This
includes
time
at
KPMG
Canada
where
he
was
tasked
with
growing
and
managing
the
firm's
national
account
management
community.
He
is
also
heavily
involved
in
the
community,
and
currently
serves
as
Chair
of
Bloor
Information
Life
Skills,
a
municipal
non-‐for-‐profit
organization
that
offers
a
variety
of
counseling
services.
Vinay
has
an
HBA
in
Marketing
and
Communications
from
Wilfrid
Laurier
University.
CRAIG
WICKETT
10:55
AM
Senior
Vice-‐President
INDUSTRY
EXPERT:
NEXT
PATHWAY
International
Technical
Services
-‐
Data-as-a-Service:
The
key
to
preparing
data
for
AI
Scotiabank
20
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
Craig
has
been
with
Scotiabank
for
35
years.
Born
in
Vancouver,
Craig
is
a
graduate
of
The
University
of
British
Colombia
In
1984
in
Economics
and
Business.
After
joining
the
bank,
Craig
started
in
branch
operations
with
numerous
progressive
positions
in
British
Columbia
including
Vancouver,
Victoria,
Okanogan,
culminating
with
a
transfer
to
Toronto
in
1989.
During
this
period,
Craig
gained
very
beneficial
operational
experience
related
to
Canadian
banking.
In
Toronto,
Craig
took
charge
of
Banking
Operations
for
the
Caribbean,
Central
and
South
America
offices.
His
main
focus
was
on
process
and
workflow
development,
controls,
and
back
office
organization.
Craig
transitioned
to
technical
data
center
operations
in
the
Caribbean
focusing
on
the
organizational
and
technical
consolidation
of
the
hosting
in
a
central
site
in
Toronto
with
the
attendant
reengineering
of
human
resources,
processes
and
procedures.
From
there,
Craig
moved
to
Information
Security
where
he
managed
security
programs
and
services
across
the
global
enterprise.
In
his
current
executive
position
as
the
CIO
of
the
Caribbean
region
and
International
Banking,
Craig’s
main
focus
is
to
lead
end
to
end
IT
services
and
projects
and
strategic
planning.
In
addition,
on
behalf
of
International
Banking,
Craig
is
leading
several
initiatives
related
to
platform
modernization,
including
Enterprise
Architecture,
Cloud
and
Cloud
Native
Development
with
focus
on
improving
velocity
and
driving
Agile
development
methodology.
NIMA
SAFAEI
11:30
AM
<TRACK
A>
Associate
Director,
Network
CASE
STUDY:
SCOTIABANK
Analytics
-‐
Scotiabank
Global
Use
Big
Data
Analysis
to
Mitigate
your
Risks
Banking
and
Markets
21
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
Nima
Safaei
received
a
Ph.D.
degree
in
system
and
industrial
engineering
from
Iran
University
of
Science
and
Technology.
He
held
a
postdoctoral
position
at
the
Center
for
Maintenance
Optimization
and
Reliability
Engineering
(C-‐MORE),
University
of
Toronto.
Nima
was
with
Bombardier
Aerospace
as
a
Senior
Optimization
&
Data
Mining
Specialist.
He
is
currently
with
Bank
of
Nova
Scotia,
Data
Science
and
Analytics
(DSA)
as
an
Associate
Director
–
Network
Analytics.
His
field
of
specialization
is
Mathematical
Optimization
in
Operations
Research.
His
professional
experience
is
to
solve
the
large-‐scale
optimization
problems
in
different
areas
such
as
scheduling,
manufacturing
systems,
maintenance
&
reliability,
transportation
&
logistics,
and
data
mining.
MICHAEL
MORRIS
11:30
AM
<TRACK
B>
Director,
Sales
Analytics
and
CASE
STUDY:
GLOBAL
FURNITURE
GROUP
Incentive
Programmes
-‐
Global
Smoothly
Navigate
your
Path
to
Bring
Business
Furniture
Group
Intelligence
to
your
Organization
Michael,
a
graduate
of
the
University
of
Toronto,
is
the
Director
of
Sales
Analytics
and
Incentive
Programs
at
the
largest
office
furniture
manufacturer
in
Canada.
Over
the
course
of
his
21
year
history
with
Global
Michael
has
had
various
roles
from
customer
service
to
change
management.
Using
his
vast
experience
and
understanding
of
the
company’s
culture,
he
has
taken
the
lead
in
moving
Global
Furniture
Group
from
thinking
of
data
as
a
liability
to
the
world
of
analytics.
He
is
implementing
a
program
in
which
the
asset
of
data
will
be
used
to
inform
decision
making.
This
program
has
begun
in
the
sales
and
marketing
side
of
the
business,
but
is
expected
to
expand
into
purchasing,
supply
management
and
the
customer
experience.
WILL
DICK
12:05
PM
President
-
CVM
Data
Sciences
INDUSTRY
EXPERT:
CVM
DATA
SCIENCES
Inc.
Understanding
Data
Science
22
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
Will
is
President
of
CVM
Data
Sciences,
a
data
science
consulting
firm
focused
on
helping
clients
use
their
data
to
make
better
decisions.
His
past
work
includes
building
customer
acquisition
models
for
Verizon,
developing
risk
&
return
forecasting
models
for
a
multi-‐billion
dollar
investment
fund,
and
creating
the
most
accurate
public
forecast
for
the
2015
Canadian
federal
election.
He
has
a
graduate
degree
in
econometrics
from
the
University
of
Toronto,
and
a
Bachelor
of
Commerce
degree
from
Queen’s
University.
STEVE
HOLDER
1:30
PM
Strategy
Lead,
Analytic
INDUSTRY
EXPERT:
SAS
Ecosystems
–
SAS
How
to
Train
Your
AI
As
the
Strategy
Executive
at
SAS
Canada
Steve
Holder
is
responsible
for
creating
and
driving
the
SAS
solution
strategy
with
our
Canadian
customers.
A
key
part
of
this
is
providing
thought
leadership
for
the
AI,
Analytics,
and
emerging
technology
portfolios.
A
Canadian
subject
matter
expert
and
AI
&
analytics
evangelist
Steve
has
seen
first-‐hand
how
the
use
of
SAS
technology
can
help
customers
solve
business
problems;
make
the
best
decisions
possible
and
unearth
new
opportunities.
Steve’s
passion
is
making
technology
make
sense
for
everyone
regardless
of
their
technical
skillset.
With
many
years
of
software
industry
experience,
spanning:
management,
solutions
architecture,
presales
and
sales,
Steve
brings
alignment
and
execution
across
SAS’
customers,
sales
teams,
and
partners.
Prior
to
joining
SAS
Steve
was
held
leadership
positions
at
SAP
and
IBM.
Steve
received
his
Bachelor
of
Arts
from
McMaster
University
and
lives
in
Toronto
with
his
wife
and
two
daughters.
During
his
spare
time,
he
enjoys
traveling,
cycling,
skiing
and
spending
time
outdoors.
23
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
BALA
GOPALAKRISHNAN
2:00
PM
Managing
Director,
Pelmorex
CASE
STUDY:
THE
WEATHER
NETWORK
Data
Solutions
-‐
The
Weather
Marketing
Insights
from
the
Big
Data
Confluence
Network
of
Weather
and
Mobile
Location
Bala
is
Managing
Director,
Data
Division
at
Pelmorex,
the
parent
company
of
The
Weather
Network/MeteoMedia
brands.
He
leads
business
and
product
strategy
around
Big
Data
of
Audience
(Login,
Behavioral,
mobile
location)
and
weather
datasets
for
Pelmorex.
Bala
also
leads
the
Big
Data
Solutions
team
of
GIS,
Data
Science/Engineering
and
BI.
He
leads
partnerships
with
other
Data/Technology
companies
and
with
top
Canadian
Universities
in
Data
Science/Analytics.
The
Weather
Network/MétéoMédia
are
Canada’s
most
popular
weather
information
websites
and
mobile/tablet/
Interactive
TV
applications,
as
well
as
the
most
frequently
watched
specialty
television
networks.
In
addition,
Pelmorex
owns
and
operates
El
Tiempo
Previsto,
S.L.U.,
Spain’s
leading
multi-‐platform
weather
information
provider.
Pelmorex
generates
weather
forecasts
for
hundreds
of
millions
of
locations
every
hour
and
processes
billions
of
bread
crumbs
of
audience
data
every
day.
JANET
SCOTT
2:30
PM
Director,
Business
and
CASE
STUDY:
ENTERPRISE
SAINT
JOHN
Community
Development
-‐ Size
Matters:
How
a
Small
Community
is
Enterprise
Saint
John
Harnessing
the
Power
of
Data
to
Drive
Economic
growth
Janet
Scott
is
Director
of
Business
and
Community
Development
with
Enterprise
Saint
John,
a
regional
economic
development
agency
in
Saint
John,
New
Brunswick,
Canada.
She
works
with
partners
to
develop
and
implement
strategies
and
initiatives
to
grow
the
local
economy
that
focus
on
entrepreneurship,
investment
attraction,
and
business
growth.
Janet’s
past
economic
development
experience
includes
roles
in
youth
entrepreneurship,
microfinance,
international
24
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
business
development,
and
marketing
and
communications.
She
has
worked
in
China
to
support
Atlantic
Canadian
companies
entering
new
markets,
and
led
a
micro-‐finance
initiative
for
people
living
with
HIV
in
Ghana.
As
an
entrepreneur,
Janet
was
co-‐
founder
of
an
urban
weekly
newspaper
that
was
named
an
Atlantic
Canadian
Finalists
for
the
Ernst
&
Young
Entrepreneur
of
the
Year
Award
and
operated
in
three
cities.
In
2015,
Janet
received
recognition
as
a
40
under
40
rising
star
in
economic
development
by
DCI
International.
She
was
also
selected
to
participate
in
Next
New
Brunswick’s
21
Leaders
for
the
21st
Century
program
to
encourage
young
people
to
help
set
the
agenda
for
the
future
of
the
province.
MIRKO
CREVATIN
2:30
PM
Program
Manager
-‐Enterprise
CASE
STUDY:
ENTERPRISE
SAINT
JOHN
Saint
John
Size
Matters:
How
a
Small
Community
is
Harnessing
the
Power
of
Data
to
Drive
Economic
growth
Mirko
an
experienced,
bilingual
IT
Professional
with
expertise
in
Management
Consulting,
Program
Management,
Architecture
and
Business
Analysis.
Mirko
has
a
deep
understanding
of
technology
and
how
to
leverage
solutions,
from
envisioning,
planning
and
delivery,
to
address
Business
Problems
and
drive
Business
Results.
He
is
comfortable
working
with
technical
delivery
resources
and
business
leaders,
and
speaking
the
language
of
each,
to
ensure
stakeholders
are
kept
informed
throughout
engagements,
no
matter
the
complexity.
With
over
20
years
of
experience
in
numerous
technical
and
business
roles,
in
a
wide
array
of
organizations,
Mirko
has
shown
versatility,
and
ability
to
adapt
and
quickly
integrate
to
the
situation
at
hand
to
deliver
value
to
clients.
His
focus
is
to
ensure
technology
is
not
deployed
for
the
sake
of
technology
but,
rather,
to
address
specific
business
needs.
He
works
with
customers
to
understand
their
business
projects
they
need
to
solve,
or
business
results
they
25
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
seek
to
achieve,
to
ensure
the
solutions
deployed
will
deliver
real
value.
Mirko’s
experience,
combined
with
his
Certificate
in
Third
Party
Neutral
Negotiation
and
Mediation
from
the
Canadian
Institute
for
Conflict
Resolution,
allow
him
to
effectively
manage
workshops
and
get
the
best
from
those
participating
to
drive
results.
Ultimately,
Mirko
knows
that
any
initiative
is
merely
a
step
in
a
longer
journey.
Knowing
this
ensures
Mirko
looks
to
the
past
to
see
what
has
happened,
and
to
the
future
to
see
what
may
come
next,
and
set
up
clients
with
foundational
projects
that
ensure
short
term
results
and
that
can
also
support
future
improvements
and
growth.
3:30
PM
–
Please
ask
all
delegates
to
spend
the
next
5
minutes
quietly
reflecting
on
their
day
so
far
and
completing
the
evaluation
forms.
Once
5
minutes
have
passed,
please
introduce
the
speaker
from
Cirque
du
Soleil
AKSEL
BEDIKYAN
3:30
PM
(Former)
Director
of
Business
CASE
STUDY:
CUSTOMER
ANALYTICS
Analytics
and
Consumer
Insights
Leverage
Customer
Analytics
and
Consumer
-‐
Cirque
du
Soleil
Insights
to
Develop
a
Customer-centric
Organization
With
over
15
years
of
professional
experience
and
as
an
award
winning
researcher,
Aksel
is
best
known
for
developing
and
honing
research
and
analytics
competencies
in
leading
Canadian
brands
and
organizations
where
none
existed
before.
His
experience
spans
multiple
categories
such
as
media
&
entertainment,
advisory
and
aerospace
with
hands
on
experience
in
marketing,
strategy,
finance
and
engineering.
With
the
ultimate
mandate
of
enhancing
decision
making
capabilities
through
the
generation
of
actionable
insights,
Aksel
aspires
to
bring
AHA!
moments
to
leaders,
movers
and
shakers
and
thrives
in
highly
creative
environments
while
fostering
a
26
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
working
method
where
both
left
and
right
brain
inclined
individuals
work
together
in
a
collaborative
and
synergistic
fashion.
Aksel’s
core
expertise
lies
in
consumer
&
market
research,
customer
analytics
and
BI.
KYLE
KEMPER
4:00
PM
Executive
Director
-‐
Blockchain
CASE
STUDY:
BLOCKCHAIN
ASSOCIATION
OF
Association
of
Canada
CANADA
Take
Advantage
of
One
of
the
Biggest
Technological
Revolutions
Mr.
Kyle
Kemper
is
the
Executive
Director
of
the
Blockchain
Association
of
Canada,
Chief
Strategy
Officer
of
Global
Blockchain
Technologies
Corp,
and
advisor.
Mr.
Kemper
is
a
passionate
visionary,
connector,
speaker,
and
problem
solver
with
over
11
years
of
professional
experience
in
many
different
industries.
In
recognition
of
his
work
in
the
Bitcoin
and
Blockchain
space,
Mr.
Kemper
is
frequently
featured
on
major
Canadian
and
international
radio,
broadcast,
and
print
media.
Mr.
Kemper
has
a
BCOMM
degree
from
Dalhousie
University,
has
received
designation
as
a
Certified
Bitcoin
Professional
and
has
over
15k
hours
of
Blockchain
related
experience.
CHRISTIAN
RODERICKS
4:30
PM
Director
Analytics
&
Architecture
CASE
STUDY:
CARA
OPERATIONS
-‐
Cara
Operations
Use
Data
Visualization
to
Better
Communicate
Information
27
Wednesday, February 7th & Thursday, February 8th, 2018
Toronto Marriott Downtown Eaton Centre
Hosted & Organized by Strategy Institute
Chair’s Note
Christian
has
been
cooking
up
data
driven
solutions
for
over
15
years
as
a
management
consultant
at
Deloitte
and
as
founding
partner
at
ecommerce
startup
SHOP.CA.
Christian’s
current
role
at
Cara
Operations
is
to
lead
the
130+
year
old
company
into
the
digital
era
by
using
analytics
and
machine
learning
to
unlock
customer
behaviours
and
restaurant
opportunities
that
drive
the
perfect
experience
for
millions
of
customers
and
thousands
of
restaurant
associates.
Christian
remains
active
in
the
startup
community,
holding
Advisory
and
Board
positions
at
a
number
of
data-‐centric
Canadian
technology
companies.
28
Fact Sheet
Features
■■ Broad-reaching data quality
management
■■ Data governance and stewardship
■■ Real-time integration
■■ Advanced and big data analytics
■■ Self-service for non-technical users
Together, WebFOCUS and iWay software solutions deliver actionable insights that are
backed by reliable, consistent, and timely data.
Progressive companies consider data strategic, but rarely does one organization possess
the many different competencies required for success. That’s why Information Builders
provides an integrated solution set for business intelligence (BI) and analytics, integration,
and data integrity that combines its core capabilities into one comprehensive, end-to-end
Information Builders helps information management platform.
organizations transform data into
business value. Our business Intelligence – The WebFOCUS BI and analytics platform delivers rich, consumable,
intelligence, integration, and data interactive information to the widest range of employees, managers, analysts, partners,
integrity solutions enable smarter and customers.
decision-making, strengthen
customer relationships, improve Integration – The iWay Integration Suite is the most flexible and agile integration
performance, and drive growth. foundation available, providing interoperability between disparate systems and data for
faster time to market on IT and business initiatives.
Integrity – The iWay Data Quality Suite enables profiling, analyzing, enrichment, merging,
managing, and cleansing data from any source, structured or unstructured.
This comprehensive solution set brings together WebFOCUS and iWay – our market-
leading platforms for intelligence, integration, and integrity – in a single, easy-to-use,
integrated package. The “3i’s” help our customers seamlessly navigate the full spectrum of
information management. The result is strategic differentiation driven by more effective
utilization of your organization’s information capital.
Hot
Social
Feedback
Bad
Integrity
Integration
Legacy Systems Applications Relational/Cubes Big Data IoT Columnar/In Memory Unstructured Social Media Web Services Trading Partners
Intelligence
Different people need different kinds of information. WebFOCUS is designed with this in
mind, so you can choose the right approach for the right person. Whether it’s powerful
analytical tools to solve challenging business problems, interactive e-statements to
improve the customer experience, broad-scale operational BI, in-depth financial and
regulatory reporting, or self-service InfoApps™ for people who need specific information
at a glance, WebFOCUS has you covered.
In addition to its ease of use and powerful capabilities, WebFOCUS is unique in its ability
to ensure information accuracy, consistency, and completeness. WebFOCUS seamlessly
integrates with Information Builders’ iWay Software solutions, so your charts, dashboards,
graphs, InfoApps, and reports are enhanced with robust data integrity and integration
capabilities. The result is valid, reliable data from multiple, diverse sources – so you can
make smarter decisions based on data you can trust.
SWBC
SWBC provides insurance, mortgage, and investment services to financial
institutions, businesses, and individuals. It leveraged our integration and data
integrity technologies to create a centralized data warehouse and develop
process flows that streamline access to operational, financial, and customer
information. Now SWBC has a single view of accurate, up-to-date customer
data, so it takes less time to onboard new clients and data sources.
Fact Sheet
Integration
With iWay integration solutions, organizations can ensure that all the information needed
to support BI activities is readily available at all times. Users can access and interact with any
information in any location or format – from Customer Relationship Management (CRM)
and Enterprise Resource Planning (ERP) applications to legacy databases and cloud-based
systems – even social media and other unstructured sources. Real-time integration capa-
bilities make all operational data and applications immediately accessible to any user. Data
warehouses, data marts, and operational data stores can also be efficiently created and
maintained. No matter where your data resides, or what your data latency requirements are,
iWay can help you build a powerful, comprehensive integration infrastructure to serve as
the backbone of your most critical BI efforts.
Avatar Solutions
Avatar Solutions provides patient satisfaction, employee, and physician
surveys to more than 600 hospitals and 13,000 providers. Using our business
intelligence, integration, and data integrity solutions, the company is able to
automate data management processes and enhance patient and employee
survey solutions. Avatar’s new ImprovingCare application provides more
accurate client data and more efficient data management and surveying
procedures, resulting in increased customer satisfaction.
Integrity
Optimum data quality is crucial to BI success. iWay integrity solutions enhance the
accuracy and consistency of enterprise information throughout its lifecycle, ensuring
that the data used for reporting and analysis is correct and complete at all times. From
profiling and validation through unification, cleansing, and enrichment, iWay provides a
broad-reaching, high-performance environment that enables truly proactive data quality
management. Your organization can create a real-time data quality firewall that not only
locates and rectifies invalid or corrupt information, but also stops it from entering the
environment in the first place.
Talk to your local representative for specific details on pricing, configuration, and
availability.
Corporate Headquarters
Two Penn Plaza, New York, NY 10121-2898 (212) 736-4433; Fax (212) 967-6406
CHALLENGE SOLUTION
Iterative AI and Deep Learning requires embarrassingly parallel file IO. As Dell EMC Isilon scale-out NAS delivers the analytics performance and
the number of concurrent compute threads grow, storage performance extreme concurrency at scale to consistently feed the most data hungry
quickly becomes the bottleneck as data starved GPUs and CPUs become analytic algorithms. Combined with Isilon's Out-of-the-Box enterprise
underutilized. This lack of forethought about how the compute layer gets features this enables a simple, flexible solution which eliminates I/O
fed data adversely impacts wall clock times for analytics jobs which slows bottlenecks to accelerate cycles of learning while conforming to
down model development cycles and limits innovation. regulatory and enterprise policy requirements.
IOPS Bandwidth
Software Development
People First Approach
Web & Mobile Applications We value & nurture relationships
with our clients, team members &
Elearning & Training Solutions partners.
AI Analytics Solutions
Changing the Way Companies do Business
Artificial Intelligence has significantly changed the way companies do business. Entire industries are being transformed by
AI technology and successful business leaders need to embrace AI Analytics or risk falling behind.
Provides clear explanation of AI analytics results, enabling management to move from predictive to prescriptive
analytics
Enables quick and easy deployment and integration of AI Analytic models into production, maximizing the impact of
AI Analytics on day-to-day business operations
ABOUT SSTECH
System Soft Technologies (SSTech) is a leading IT Services provider specializing in the delivery of exceptional
Enterprise IT solutions across various platforms. Headquartered in Tampa, Florida, SSTech has branch offices
strategically located in Georgia, Virginia, Texas, California, and Toronto that provide unchallenged quality and
timeliness to its clients. An unwavering reliability has showcased phenomenal financial growth over the past
decade, permitting SSTech to invest heavily in new technologies, processes, and human resources to ensure an
enduring and expansive future as an industry leader in IT consulting and technology solutions.
SERVICE OFFERINGS
Our core competencies focus on providing clients with increased productivity, cost effectiveness and business
performance by leveraging technological expertise in the Information Technology industry and significant
business knowledge of different domains, process quality, and people. Using the latest technologies and
methodologies, SSTech offers a full range of services to meet our clients’ mission requirements.
Different people have different BI needs and different capabilities. We get that.
That’s why we designed Dundas BI with unrivaled flexibility and customization options.
Dundas BI gives you full control over your data – delivering the information you need, in the way you need it. Our BI
tool automates the entire reporting process so you can explore, prepare and transform your data into stunning dashboards,
multi-page reports and visual data analytics - all to your exact needs. We automatically adapt the user experience to your skills,
whether you are a consumer or an advanced developer, and allow you to personalize it unlike anything else. You have ultimate
control over your entire BI process so you can easily customize it to the unique preferences and needs of your team.
With immense built-in functionality, agile data flows adapted to the user’s
One BI tool for faster skills and fully open APIs, you no longer need to depend on multiple tools when
Dundas BI features one open, flexible BI platform that can consolidate data from
any data source, providing seamless data delivery and a rich user experience.
Extreme Flexibility
With Dundas BI, you can build, share and view web-based dashboards and
Massive Capabilities reports directly in your browser. As Dundas BI is a server-based technology, it
requires very little work to install, manage, extend and upgrade. Dundas BI can
Endless Possibilities
also be embedded and integrated into existing websites adding powerful
interactive visualizations and analytics to your internal or public websites.
When you choose Dundas, you get more than just great
software, you get a team behind you every step of the way,
dedicated to ensuring your success,
Dundas BI was designed with customization, extensibility and For over two decades we have been innovators in the data
ease of integration in mind. With an open, fully programmable, visualization industry and have helped organizations step up
flexible platform and full API support and extended scripting, their BI game. We provide a personal experience – from our
Dundas BI can be easily integrated and embedded into existing product right through to how we support it.
systems, applications and administration. We empower people with the right capabilities to personalize
the BI experience as desired.
No matter what you’re trying to accomplish, be it building a
white-labelled data analytics application from scratch, It’s about opening the door to endless possibilities –
embedding dashboards into your on premises and SaaS and removing all boundaries – so you can discover
multi-tenant offerings, or enhancing your client web portals with insights faster and achieve greater success.
better reporting, Dundas BI has you covered. We’ve designed
Dundas BI to enable you to quickly create polished and custom
solutions that will help your offering stand out.
“Dundas BI’s HTML5 architecture allows for virtually limitless flexibility and customization in creating BI
visualizations – backed by a company with a proven track record in the industry and world class support”
- Jeff Johnson, ADT
Let us show you what Business Intelligence without Boundaries really means
™
Personal, Live Demo with a Solution Architect Free Online Trial Full Product Download [email protected] dundas.com 416-467-5100
It’s time to understand why.
At viadata.io, we’re obsessed with using verified data to
we’re building a unique profile of the Canadian consumer. With this data,
SPONSORSHIP OPPORTUNITIES
Canada’s premier marketing research conference will attract decision-makers and marketing research
practitioners from research agencies, field suppliers, and client-side researcher organizations. By becoming
a sponsor, your organization will have the opportunity to not only share your key messages, innovation,
and creativity to key market research buyers and providers, but also to be recognized as an integral
supporter of our industry’s future growth. Can you afford not to take advantage of this unique opportunity
in 2018?
BOOTH IS
AVAILABLE
BOOTH IS conference2018.mria-arim.ca/
SOLD
NATIONAL INSTITUTES OF HEALTH INFORMATICS
ONLINE PROFESSIONAL EDUCATION
App Developer’s Guide Bold Ideas: Health Currency for International Women’s Day:
to Privacy & Security Disease Prevention Feb. 14 , 2018 #PressforProgress Mar. 8, 2018
February 27, 2018 The problem with health care is Most of us in health care and science,
Mohawk College, Hamilton, ON that we pay for illness. Doctors, have worked in a male‐dominated
Privacy always emerges as a nurses and hospitals are not paid to profession and have had both
ques on to be answered by app keep us healthy, but to treat our produc ve and posi ve experiences,
developers and start‐up companies diseases. Come learn about how we While inequi es definitely exist, let’s
in the healthcare space. Privacy plan to create a new currency not lose our sense of collegiality,
and security controls are o en called Health Coin to solve this collabora on and enjoyment of the
mandatory requirements for problem. different perspec ves that each can
health sector procurements. How ———————————————— bring to the work environment and in
can app developers and start‐ups Measuring ROI in Health Care solving problems together
address the privacy concerns of 3 Part Series Mar. 13, 20 & 27, 2018 ————————————————
pa ents, healthcare providers, Healthcare expenditures will Patient Engagement through
clients and service providers while con nue to grow in the next 2 Mobile Apps Mar. 21, 2018
staying lean and agile in their decades. Showing the value for the
Not all pa ents are the same. Yet, we
development prac ces? expenditures in terms that resonate treat all pa ents with a par cular
with all stakeholders at all levels disease the same as every other
This workshop will cover cri cal
within an organiza on is pa ent with that disease. Modern
privacy legisla on, conduc ng a
impera ve. This 3 part series will marke ng methods use segmenta on
privacy risk assessment, assessing
provide par cipants with the and clustering to iden fy consumers
what privacy and security features
essen al knowledge required to use with similar characteris cs so that they
to build into your products and
the ROI methodology. Using an IT get more targeted services and
services, implemen ng an
project as a case study, par cipants companies achieve be er profits. Can
affordable privacy management
will be able to understand how the the healthcare system use the same
program and handling a privacy
ROI methodology can show benefits methods to achieve be er, more
breach.
realiza on and ROI achieved convenient and more customized
(tangibles and intangibles). pa ent care while lowering costs?
Your Name:
Company:
February 7, 2018• Toronto Marriott Downtown Eaton Centre • Toronto
1. Please convey your thoughts so far on your conference experience. 2. May we use your comments and
attribution in future promotional material?
Yes No
3. What are the 3 top issues facing your organization today? 4. Tell us your idea for a future conference.
1.
2.
3.
5. What topics/sessions/content were not covered or would like to see more of?
6. Name guest speakers you like to see for next year’s event 7 . What professional, trade, blogs or on-line publications do you read?
8. Which Industry Associations/LinkedIn groups do you belong to? 9. What other events do you try to attend each year?
10. Would you like us to hold a 2-day conference on AI & Machine Learning? Yes No
11. How did you hear about this year’s event? Brochure mailing Email Call from SI Referral Other
12. Any other comments to make this event better next year:
Thank you! Your feedback helps us provide you with enhanced value in the future!
Please rate our speakers 1-5 for the value you received from attending Score Comments
their session.
(1 –not relevant, 5-extremely relevant)
Sol Rashidi
Chief Data & Cognitive Officer, Royal Caribbean International
David Knox
Senior Vice President, Worldwide Sales Engineering, MicroStrategy
Morning Break
Sean O’Brien
Director of Analytics & Research, Maple Leaf Sports and Entertainment
Jake Freivald
VP of Product Marketing, Information Builders
Pramod Dogra
Senior Manager, Advanced Analytics, Shoppers Drug Mart
Mike Milkovich
Chief Technology Officer, Brightpeak Financial
Cami Zimmer
Head of Corporate Communications, Brightpeak Financial
Joe Cooper
Eastern Canada, Financial Services, Alteryx
Gordon Uszkay
Director, Risk and Analytics, Indellient
Christopher Buchholz
Senior Strategy Consultant, Chief Analytics Office, IBM
Networking Lunch
Pankaj Arora
VP Business Planning, Analytics and Performance Enablement, TD Bank Group
Houtsin Diep
Manager, Digital Analytics (Lead), McDonald's Canada
Sylvie Makhzoum
Vice President Data, Analytics & Insights, TD Insurance
Christopher Brockbank
Chief Marketing Officer, FIRMA Foreign Exchange
Mateusz Ujma
Senior Data Scientist, Director, Group Advanced Analytics, Manulife
Saad Rais
Lead Data Scientist, Ontario Ministry of Health and Long-Term Care
Hamid R. Djam
CTO, Analytics, HPC, Streaming & IoT, Dell EMC Unstructured Storage Division
Afternoon break
Paul C. Zikopoulos
VP of Cognitive Big Data Systems, IBM
Albert Hoang
Senior Data Scientist, Director, Advanced Analytics, Manulife
Vicky Marsolais
Director, Data and Analytics, National Programs and Strategies, CAA (Canadian
Automobile Association)
Christian Rodericks
Director Analytics & Architecture, Cara Operations
Additional Comments:
Your Name:
Company:
Please convey your thoughts overall on your conference experience. What has been the lasting impact?
May we use your comments and attribution in future promotional material? Yes " No "
DAY 2 Sessions
Pleas rate our speakers 1-5 for the value you received from attending their session. Score Comments
(1 –not relevant, 5-extremely relevant)
Cecilia Tamez
Chief Strategy Officer, XE.com
Jean Louis Verboomen
Director, Data Science, XE.com
Paul Tyndall
Vice President, Strategic Projects, Environics Analytics
Selwyn Collaço
Chief Data Officer, TMX Group
Andrew Brown
Senior Director, AI and Advanced Analytics Research, CIBC
Gayle Ramsay
Vice President, Customer Analytics, BMO Financial Group
Manu Sud
Manager, Ministry of Energy, Government of Ontario
Morning Break
Chetan Mathur
Chief Executive Officer, Next Pathway
Vinay Mathur
Chief Strategy Officer, Next Pathway
Justin Arbuckle
Senior Vice President, Enterprise Architecture, Data and Product Engineering, Scotiabank
Nima Safaei
Associate Director, Network Analytics, Scotiabank Global Banking and Markets
Michael Morris
Director, Sales Analytics and Incentive Programmes, Global Furniture Group
Networking Lunch
Will Dick
President, CVM Data Sciences Inc.
Bala Gopalakrishnan
Managing Director, Pelmorex Data Solutions, The Weather Network
Janet Scott
Director, Business and Community Development, Enterprise Saint John
Mirko Crevatin
Program Manager, Enterprise Saint John
Afternoon Break
Aksel Bedikyan
(Former) Director of Business Analytics and Consumer Insights, Cirque du Soleil
Kyle Kemper
Executive Director, Blockchain Association of Canada
Additional Comments:
How Data Science and Behavioral
Science Can Work Together
Brightpeakfinancial.com 1
About brightpeak financial
Brightpeakfinancial.com 2
Why. How. What.
We make people stronger so they can We help people own their financial We offer simple, effective and
live with confidence and generosity. success story — their emotional, affordable products and services that
spiritual, cultural, behavioral, and help people own their story, spend
practical relationship with money. wisely, protect fiercely, and live fully.
Brightpeakfinancial.com 3
Join Us - #LiveBrightly
Brightpeakfinancial.com 4
Bad Behavior
Brightpeakfinancial.com 5
Knowledge doesn’t help
Brightpeakfinancial.com 6
Data Science + Behavior Science
Brightpeakfinancial.com 7
Data Science + Behavior Science
Brightpeakfinancial.com 8
Data Science
Brightpeakfinancial.com 9
Behavior Science
Brightpeakfinancial.com 10
B= MAT
Brightpeakfinancial.com 11
Brightpeakfinancial.com 12
Motivation
Brightpeakfinancial.com 13
Motivation
Brightpeakfinancial.com 14
Ability
Brightpeakfinancial.com 15
Choice Paradox – Choice Architecture
Brightpeakfinancial.com 16
Triggers
• Context
• Hot triggers
• Life events
• Mobile
• Pay day
Brightpeakfinancial.com 17
Context
• Time of day
• Location
• Day of week
• Holidays
Brightpeakfinancial.com 18
Interruptible?
irrelevancy floor
maximum
attention
willingness to engage
attention threshold
do not bother
me for a while
interrupt threshold
Brightpeakfinancial.com time 19
Engagement Ecosystem
• Web/mobile experience
• Assessment
• Activities
• AWS
• Lambda, Dynamo, Cognito
• Angular4
• Illuminate
Brightpeakfinancial.com 20
Engagement
Brightpeakfinancial.com 21
Sandbox
• Presentation of activities
• Choice
• Recommended for user
• Allows us to change and
experiment
Brightpeakfinancial.com 22
Challenges
Brightpeakfinancial.com 23
Data Problem
Brightpeakfinancial.com 24
Run-time vs. Data Science
Brightpeakfinancial.com 25
Bringing it all together
What we know
about this user
Our experience
with all users Best match, in the
Recommendation
Engines moment, for this user
Our content
Brightpeakfinancial.com 26
Run-time Recommendations
Machine
Refined Model
Best Guess Basic Model learning based
based on data
model
Brightpeakfinancial.com 27
Evolution
free choice
choice paradox
linear transformational
Brightpeakfinancial.com 28
fixed
Balancing data
Brightpeakfinancial.com 29
Creative Discipline
Brightpeakfinancial.com 30
Thank You!
Mike Milkovich
Chief Technology Officer
brightpeak financial
[email protected]
#LiveBrightly brightpeakfinancial.com
Brightpeakfinancial.com 31
Maximizing
your
Big
Data
Investment
with
Self-‐Service
Analytics
Joe
Cooper
February
7,
2018
2
What
is
Self-‐Service
Analytics?
Line-‐of-‐business
professionals
are
enabled
and
encouraged
to
perform
queries,
analysis
and
generate
reports
on
their
own,
with
nominal
IT
support.
LoB
Organizational
Alignment:
• LoB
can’t
go
rogue
• IT
can’t
be
the
sole
decision
maker
LoB
Data
Scientists
Data Growth
Compute Growth
Source:
IDC,
Index
Ventures
O F
O R G A N I Z AT I O N S
94%
U S E
M U LT I P L E
S O U R C E S
F O R
T H E I R
D ATA
W I T H
H AV I N G
F I V E
O R
M O R E
60%+
D I F F E R E N T
D ATA
S O U R C E S
Like no other.
©
2017
Alteryx,
Inc.
©
2017
Alteryx,
Inc.
the only quick-to-implement, self-service
data analytics platform that allows data
scientists & citizen users alike to break the
barriers to insight, so everyone can experience
the thrill of getting to the answer faster.
Like No Other.
©
2017
Alteryx,
Inc.
©
2017
Alteryx,
Inc.
Alteryx Analytics Platform for the Enterprise
Prep Analyze
Blend Model
Enrich
CODE-‐FREE
ANALYTICS
for
the
citizen
data
scientist
Alteryx
Connect
Analytic
Governance
• Making
analytics
and
data
easily
accessible
while
providing
capabilities
to
manage
access
and
security
Asset
Catalog
• Define
business
terms
and
link
to
technical
assets
• Load
from
databases,
Alteryx
Gallery
and
BI
systems
• Establish
lineage
Experience
Alteryx!
Joe
Cooper
Download
a
free
trial
[email protected]
alteryx.com/trial
14%
4 Chief Analytics Office Data source: Chrome River / Survey of 1072 business travelers,©conducted
2017 IBMFebruary 2016
Corporation
Business Case – Finding Expense Violations
CRM
Expense Reports
Additional
Sources
Data cleansing…
Official Name
Royal Bank of Canada Toronto
CRM
RBC
User Input
R Banc Canada
Expense Reports
d Event
Client: John
Restaurant
Attende
Location Analytics
Night Club!
$400
r
s fo
Taxi Bob
Outlier Detection
rk
Wo
Oct. 25 Oct. 24
Over Spending
$560
o
igh
ts t
ra nk: h
Risk
por
Hugo
Compliance stakeholders do
not easily give up on rule
based systems
Stakeholders uncomfortable
with analytics based systems
Submit
Employee Number Claim Name Country Amount $
Date
Bob CTR123 Visit to Client US $5,300 09/2017
Amount $
Sentiment analysis
19 Chief Analytics Office © 2017 IBM Corporation
IBM: Takeaways
20 Chief Analytics Office IBM Privileged and Confidential - Prepared at the Direction of IBM Counsel © 2017 IBM Corporation
Indellient: Takeaways
21 Chief Analytics Office IBM Privileged and Confidential - Prepared at the Direction of IBM Counsel © 2017 IBM Corporation
Big Data & Analytics Conference
Big Data & Analytics Conference
Big Data & Analytics Conference
Data Analytics
With Dell EMC
Unstructured Storage
Flexible Infrastructure with Scale and Performance
for Data Analytics Platforms
Costs
Siloed Data Marts
Costs
Flexible,
SiloedConsolidated
Data Marts Platforms
Revenues Out-of-box
Data
Enterprise-Grade
Risk and Operational
Features
Costs
Risks
Need
High Performance
for speed in decision
Data Analytics
making
• Minimize Data
Migration across IT
• Deliver Agility of IT
Workloads
Tick Analytics
• Minimize Data
Lifecycle costs
DEV (1:N)
• KDB Dev, PoC and Production on same cluster
• Quickly launch/remove PoC/Prod instances
Compute + Local Store Data Platform
ISILON"
VM VM VM VM
Financial Services Sarbanes-Oxley Act (SOX), Dodd-Frank Act, Security and Excnange Commission (SEC) Rule 17a-4
Media and entertainment The Motion Picture Association of America’s security requirements for content movement
Government Federal Information Security Management Act (FISMA) for US government agencies
Tick
Analytics
Analytics Media
Grid Analytics
Backup and
Archive
Ticker
Analytics
Cold Bucket Shared Storage
Machine Learning
Backup Deep Learning
Analytics Applications
Flexible Compute
Enterprises
Existing Server Compute & Hyper-Converged Hyper-Converged
! Minimize cost
Infrastructure Converged w/ NW
! Minimize risk
Isilon ! Focus on use cases
! Focus on apps
Market Leader in
220 440 21
Analytics Shared
Storage
PBs of Analytics Customers running Industry Verticals
Analytics
Business Impact
Business Impact
23
24 © Copyright 2018 Dell Inc.
Analytics That Connects Advertisers
With Consumers
Business Impact
24
26 © Copyright 2018 Dell Inc.
Next Steps
$
subject matter expert
Cecilia Tamez,
Chief Strategy Officer, XE
JL Verboomen
Director of Data Science, XE
February 8, 2018
2
Predictive Scoring
What do Personalization
these
innovations
Omni-Channel
have in Automation Engagements
common?
Product
Recommendations
4
Real-time
Event
Driven
Data
Customer 2
Multi-
Centric Dimensional
5
Business Growth
Strengthened
Brand
Client
Needs
6
Flexible
Architecture
has to
transform
Data
Strategy
Prescriptive Unstructured
Real-time
7
GROWTH
•Conversions
•Cross-promotions
•Retention
8
Expensive to store
Inaccessible
Slow
Limited
10
Big Secret…
•Reports
Storage
DESCRIPTIVE •Ad Hoc Queries
•Dashboard
•Regression
•Classification
PREDICTIVE
•Anomaly
Data Detection
(Re)Evolution
•Decision Models
PRESCRIPTIVE •Personalization
•Optimization
Speed
•Machine
Learning
COGNITIVE •Reasoning
•Auto-
interactions
13
Event Driven:
‘Real-time’
click, email, call,
delivery
churn
Simultaneous
Data is Runs concurrently
data absorption
with software
Dynamic
and ETLs
WHO
WHY WHAT
Context is REAL
TIME
Everything
EVENT
HOW WHEN
WHERE
15
Data Science
16
CUSTOMER JOURNEY
CUSTOMER
WHO
LIFETIME
Device / Medium
Mobile Desktop Tablet BOTS Devices Wearable
Channel / Platform
Website Apps IoT BOT Platform
WHY WHAT
Data
Stream
Capture
(Real-‐Time)
TIME
Data Cloud
Roadmap
• Logical Applications • Persistent Evaluation
• Customer Centric
EVENT
• Descriptive Analysis of Predictive Models
• Multi Dimensional
• Predictive Scoring • New Variables/Data
• Minor Processing
• Prescriptive Triggers • New Insights/Triggers
UNMODELED
EVENTS
THIS,
THEN
THAT…
ARTIFICIAL
INTELLIGENCE
HOW WHEN
Business Intelligence CRM Automation
Data Platforms
Optimization Engine
Train
Model
Real-time Monitor /
Evaluate
Events Evaluatio
n Model
Feature
Engineeri
ng
Case Study
Results
Data Data
Data
Data
Machine
Sources Cleansing Analysis Preparation Learning
Conversion
The
increase
in
conversion
+28
%
19
IWould
Thank you
wouldYou! rather
much a crocodile
rather the
crocodile
attack youattack
or an the alligator
alligator?
Get in the Fast Lane with Mobile
Data
Paul Tyndall
VP, Strategic Projects
February 8, 2018
1
Today’s agenda
2
Mobility data: what it Is & what it does
3
Just how “Big” is mobile data?
4
Why mobile analytics?
new insights regardless of your existing data
5
Key Business Questions
Trade Areas pathing
My Store Home
Work
Other Store
Profiling loyalty
My
store
Competitor
6
Evolution of trade area definitions
Before Now
7
Integrate with detailed small area data
PRIZM
WHO Analysis
THEY
ARE
WHAT WHERE
THEY DO THEY
SHOP
8
How do we gain insight?
Mobile ! home neighbourhood ! 21,000 variables for each postal code
Consumer
Behaviour
&
Market
Sizing
Media
Use
Mindsets
Lat &
Long
9
Typical Use cases
• Understand Loyalty Continuum: Understand the cross-shopping behaviors of
visitors to your and your competitors
• Analyze Lapsed Loyalists: Analyze audiences who used to visit a brick-and-mortar
store
• Analyze Share-of-Visit: Understand how marketing campaigns or seasonal events
impact share-of-visit in the marketplace
• Out of Home: Identify and profile audiences that have been exposed to your OOH
properties by time of day / day of week
• Inform Site Selections: Find areas with high potential for expansion based on
customer loyalty
• Pathing: Identify where your visitors were before and after visiting your location
• Municipalities: Align services to needs of non-resident population; attract new
businesses
10
Competitive cross-shopping quantified
13,719 total 27% Visitor
Visitors Overlap
• attheNorth
Of 27% of Plaza with
visitors that were also observed as a visitor at East
Centre, 21% were seen at East Centre and North Plaza, while 6%
were at all three malls
₋ In contrast, East Centre has the highest loyalty with 79% loyal
visitors
11
Competitive shopper profiling
• All locations attract lower than average rates of Upscale Families, the target segment for North Plaza
• North Plaza attracts more from Young Aspirational segments while East Centre attracts more from
Comfortable Families
• South Mall skews more heavily toward Downscale Locals
Demographics comparison
North plaza East centre
Lifestag
e
AvG Hhld
Income
Size of
Hhld
Dwelling
Education
Occupation
Diversity
8
Mobile data – some Considerations
14
Questions?
Thank You
Paul Tyndall
VP, Strategic Projects
[email protected]
1
Introductions
3
What is DaaS?
Data
Direct to Collect and Transform Govern and Publish and Scienc
Database Standardize and Enrich Secure Consume e
EDW
Batch
AI and
Machine
Core Operational Learning
Systems
4
Scotiabank’s DaaS Roadmap
Key Accomplishments To-Date
Legend
Business
Uses
Glossary
Influences
Agile Development
Logical Data Model
Components
Enterprise Enterprise
APIM
Data Lake Data Cache
5
Scotiabank’s DaaS Roadmap – Target State
Enterprise Domain Model (EDM) and DaaS
Enterprise Enterprise
APIM
Data Lake Data Cache
Host / Mainframes
Cloud
Data
Deployment Security
Integration
Infrastructure
6
Critical Success Factors for Establishing DaaS
Select and
physicalize an Prepare and enrich data
Enterprise from multiple systems of
Domain Model record
Select an
Enterprise Standardize metadata
Business Glossary capture and lineage
and define Critical
Data Elements
7
Thank You and Q&A
MICHAEL MORRIS
February 8th, 2018
2
3
1
Global Annual Planning
Foundation in technology
TECHNOLOGY
INVESTMENT
TECHNOLOGY
INVESTMENT
CHANGE
TECHNOLO
GY
UNCERTAINTY
RISK
HUMANS
COMPLEXITY
CHANGE
TECHNOLO
GY
tricky INVESTMENT
CHANGE
TECHNOLO
GY
tricky INVESTMENT
CHANGE
TECHNOLO
GY
trickiest
tricky INVESTMENT
CHANGE
TECHNOLOGY
MAP C O M PA S S
Expected Unexpected
COMMUNICATION
Vendor/
Platform
Legacy
Servers
Systems
ENTJ
INTP
DATA HYGIENE
Conditions and practices conducive to
maintaining health and preventing
disease, especially through cleanliness
Global Annual Planning
TESTING
Global Annual Planning
5
TECHNOLOGY ADOPTION CURVE
Trainers/ Real
experts examples
Mirko Crevatin
SIZE
[email protected]
MATTERS
How a small community is harnessing the
power of data to drive economic growth
Saint John, NB
Regional population
125,000
Canada’s first
incorporated City
CANADA’S MOST
CONNECTED COMMUNITY. Grand Bay-Westfield · Quispamsis · Rothesay · St. Martins · Saint John
First
community
in British North
America to be granted
local self-rule in 1785
Canada’s First
Chartered Bank of
New Brunswick
First voicemail, screen phone and First Internet service in 1994
caller ID in 1993
Another first:
Creating a community asset
to leverage public and
private data for growth
Smart and Connected Community Data Project
COMMUNITY
DATA
FRAMEWORK
Bringing public and
private data together in
a common platform
Step 1 Step 2 Step 3
Data & Network Data capture and Optimization through data
analysis
Infrastructure analysis
New growth
opportunities
SMART
POCS TOURISM
BUSINESS-LED
BUSINESS-LED
INNOVATION
SMART INNOVATION
Restaurant owners
Industry Players
Airport
Port Saint John
Small business owners
Community organizations
Hotels
Tourism operators
Municipalities
Innovators
Community leaders
Innovation Playground
Restaurant owners
Industry Players
Airport
Port Saint John
Small business owners
Community organizations
Hotels
Tourism operators
Municipalities
Innovators
Community leaders
For more information contact: