1.

Data Collection Tools and Checklist

S/N Yes No Remark

1. Client Engagement and Support

1.1 Have all clients received timely yes We reach the clients in use telephone and
follow-ups after their initial communicate them
consultation?
1. 2 Are clients informed about their Yes After EWLA intervention about free legal aid
rights and the legal processes and awareness creation training the
involved in their cases? information disseminate in use the clan
leaders, religious leaders and community
conversation
1.3 Is there a system in place to Yes There is a one stop center to provide PSS at
check in with clients regarding dubti hospital
their emotional and
psychological well-being?
2. Case Management

2.1 Overview of legal services Yes However the clients need the health service
offered to GBV survivors. then we try to seek the legal service they
ceased the case fears of security, and exercise
to solve by tradition ways
2.2 Status of GBV cases referred to yes Mostly the legal service seekers very limited
the legal aid center there is available service in collaborate
police, court, justice and other stakeholders
2.3 Are cases being tracked Yes Being case received up to case closes there is
effectively from intake through well structured working modality
resolution?
2.4 Is there documentation of each Yes Yes we keep the document being registration
case’s progress, including any and the case follow ups. But the big challenge
challenges faced? we faced the clients cease the case.
2.5 Any challenges faced in Yes The survivors fear the perpetrator feel
handling the cases? insecurity, because there is no the safe house
for the survivors so she back to their home, or
families and vulnerable to double attack.
2.6 Are success stories Yes We compiled the best experiences and case
documented, and how are they stories which is effective and, outcome
 shared with stakeholders? oriented results have been achieved.
3. Collaboration with Other Services

3.1 Discuss collaboration with Yes We collaborate with the other stakeholders
other government and non- there is a referral linkage and a coordination
governmental stockholders? meeting. Collaborate and coordinate each
other with the justice sectors, women and
social affairs, police and one stop center are
key stakeholders.
3.2 Are there established referral Yes There is a referral linkage established for
pathways to other support service seekers
services or EWLA legal aid
center?
3.3 Is there ongoing Yes There is different stakeholders work on GBV
communication with partner and keep the communication active. Now a
organizations involved in GBV little bit calm down because the funding
interventions? issues of USAID decreased the CSOs
intervention.
3.4 Are joint initiatives or programs Yes There is integrated working environment and
being implemented with other strengthen with the monthly coordination
stakeholders? meeting
3.5 Identify areas for improved Yes Capacity building and awareness creation
coordination. training and strengthen regular meeting
4. Community Outreach and Awareness

4.1 Are outreach activities being Yes Yes, each and every time conducted by our
conducted to raise awareness initiatives for the community outreach
about GBV and available campaign, however that is not strong enough
services? to reach out all the communities it is
necessary to emphasize the grass root level
community awareness creation session
enlarge.
4.2 Is there feedback from the They told the feelings anytime
community on the effectiveness
of these outreach efforts?
4.3 Are educational materials being Yes The poster, flyers and stickers distributed the
distributed effectively within community and posted in visible areas, and
the community? the IEC materials reach in local language
that’s great opportunity to address the
community
5. Client Feedback Mechanism
5.1 Is there an established process Somehow the community tells their ideas and
for clients to provide feedback feelings without any hinder, the told inform
or lodge complaints? of any time. Mostly used the suggestion box
the most part of the community illiterate.
5.2 How is client feedback We take note and try to implement the
incorporated into service improve ways of the gap filled.
improvements?
6. Compliance and Ethical Standards

6.1 Are ethical guidelines being Yes Absolutely keep the ethical consideration to
followed in all client feel comfortable, keep all the procedures.
interactions?
6.2 Is there a process for addressing Yet not faced
any ethical concerns or
violations?
7. Challenges

7.1 What challenges have been Lack of safe house