Mobile: 7977121474

Urmila M. Patkar

CAREER OBJECTIVE
Obtain a challenging position where my extensive professional human resources experience and people skills can be fully utilized to achieve the goals and objectives of a progressive

company.
 A thorough professional with 7 years of experience in Human Resources.
 Demonstrated abilities in organizations growth & managing associates & client relationships.
PROFESSIONAL SYNOPSIS
 Possess excellent communication skills that have been demonstrated via interacted with people at various levels.
 Resourceful in evolving & implementing HR systems, maintaining healthy employee relations, handling employee grievances thus creating an amicable & transparent

environment.
 Coordinating & suggesting functional best practices to focus on development of abilities to meet present and future goals and objectives set by the organization.
 Ability to work either independently with little supervision or as a team member to achieve business goals.
 Good understanding of IT skills and their applications.

Year of University / Boards

EDUCATIONAL QUALIFICATION Institution
Passing Exam Passed

2007 MBA (Human Resource) Indian Institute of Planning & Management

2005 B. Com Mumbai University

2003 HSC Mumbai University

2001 SSC Mumbai University

Organization Medispec (I) Ltd., Mumbai

WORK EXPERIENCE / INDUSTRY EXPOSURE
Duration since December 2023 till date

Designation Manager-HR/ HR Generalist

 End to End Recruitment
 Onboarding, Induction & Joining
 Formulating HR Policies & Procedures
 Setting up Processes & SOPs for different departments of the Organization
 Handling Confidential Information in alignment with organization’s mission & Vision
 Performance Management System-Designing the KRA’s & KPI’s
 Supporting the Training & Development initiatives
 Attendance & Payroll Management
 Employee Relations & Employee Management
 Exit & Attrition Management
 Office Administration & Facilities Management
 Vendor Management

Organization Chhajed & Doshi Chartered Accountants, Mumbai

Duration since January 2023 – November 2023

Designation Manager-HR/ HR Generalist Role

Job Responsibilities/ KRA’s included the following parameters: -

 End to End Recruitment
 Onboarding, Induction & Joining
 Payroll Processing
 Background Verification
 Employee Relations & Employee Management
 Exit & Attrition Management
 Office Administration & Facilities Management
 Vendor Management

Organization Omnitech Info solutions ltd, Mumbai

Duration since October 2007 – Sept 2012

Designation Executive-HR

Job Responsibilities/ KRA’s included the following parameters: -

Operational
I) Recruitment

 Identification of Manpower requirements for business processes in consultation with HR head & Business head.
 Responsible for handling entire National level IT as well as non-IT recruitment
 Handling End to End Recruitment Process from Recruitment & Selection, issuing offer letters, Induction, background verifications & maintaining employee relations. Handling

complete recruitment life cycle for sourcing the best talent from various sources like portals, databases, references, linked in etc.
 Having good experience in handling mass recruitments at all levels i.e., Executives & Managerial levels
 Handling domestic as well as international requirements and capturing the best talent from the industry.
  Maintaining Virtual Bench database for building the pipeline for future business requirements
 Ensuring Manpower requirements are met within timelines
 Being the Key member in the team in forming the Recruitment process & handling Recruitments at various levels.
II) Induction & Background Verification
 Handling orientation program for new employees, conducting Induction program for new entrants and completing their joining formalities.
 Handling the Background verification cases on a regular basis for new hires.
III) Employee Relations
 Handling internal communication across the business regarding updates or changes in HR policies, new initiatives, employee engagements programs etc. Touch point

between employees and management for maintaining cordial effective relationship and handling employee grievances through HR TOUCHPOINT Program.
 Managing welfare measures, management-employee get together, cultural events, team building exercise etc. to enhance motivation levels and productivity.

Strategic
I) Employee Engagement
 One on one meeting with the employees and managers to understand the challenges faced by them.
 Analyzing the crucial conversation, the management had with best performers in order to take corrective measures & increase employee engagement.
II) Training & Development
 Identification of training needs across levels through mapping of skills required for different roles and analysis of the existing levels of competencies Preparation of training

calendar as well as implementing the same.

III) Employee Mentoring
 Implementing the employee mentoring initiative through HR touch point programme in order to understand employee grievances and take necessary actions accordingly.
IV) Exit & Attrition Management
 Handling the exit process and conducting exit interviews and analyzing the same.
● Follow up and closure of absconding employee’s cases.

Organization Melstar Information Technologies, Mumbai

Duration May 2007 – Oct 07

Designation IT Recruiter

Job Responsibilities

 Sourcing resumes from various job portals, screening selecting the candidates, scheduling up the interviews, taking feedbacks from the clients.
 Initial phone screening of candidates to judge communications and background.
 Based on the clients’ requirements screening the resumes and judging the candidate to meet the particular requirement.
 Doing initial screening by arranging technical interview for the candidate by coordinating with the internal technical person.
 After the candidate is through with the initial technical round, putting across the client.
 After the candidate is selected by the client negotiating with the candidate regarding the joining date and salary.
 Constantly be in touch with the candidate until he joins.
 Maintaining a cordial relationship with the candidate even after the candidate joins the client place.
 Achieved Recruitment target above 90%.

ACHEIVEMENTS
Successfully& designed
TRAININGS ATTENDED
& implemented various HR related policies related to Recruitment, Induction, employee relations to enhance employee productivity.
 Attended Training on Effective Interviewing Skills-Level I & II.
 Attended Training on Competency Mapping.
 Being part of Training related to First Aid-Basic Life Support as a part for employee safety.
 Being given the “Best Support Executive” Award for the year 2009-10
 Achieved “Pat on Back” award for best performance in Recruitment for closing bulk requirements in weeks’ time.
 Achieved “Pat on Back” award for actively participating & performing in organizations Annual event.
 Certificate of Completion of HR Generalist Training Programme and Assessment from Protouch Institute.
CERTIFICATIONS
 SHRM Certification of Completion of HR Generalist Certificate Programme offered by Protouch
 HRCI Certification of Completion of HR Generalist Certificate Programme offered by Protouch
 Certificate of Participation in Virtual workshop on Young Trainers Program from Protouch
 Available on Request
REFERENCES
Language Known: English, Hindi & Marathi
th
Date of Birth 24 March 1985

Permanent Address 21-A/701 New Ekdant chs, New Mhada colony, Goregaon East, Mumbai-65

E-mail Id [email protected]

Mobile 7977121474