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QUALITY MANUAL

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Section No. i
AUALITY MANUAL Revision No.:0 Effective Date : 11118 l2OL5 Page 1 of 1
i. TABLE OF CONTENTS

SECTION
SECflON NTIE PAGES REVISION NO.
NO.

i Table of Contents 7 0

ii Distribution List 3 0

ilt Amendments Log 2 0

01 Quality Management System Description 8 0

02 Vision, Mission, and Quality Policy Statements 3 0

03 Organizational Chart L 0

04 Process Chart 3 0

05 Value Chain 1 0

05 List of Procedures 5 0

07 QMS Matrix 1 0

08 Referendum Resolution Approving the CSU Proposed Quality Manual 2 0

REFERE'NCT
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 CNn,ACA STnTE UxIVERSITY

Section No. 01
auALrTY MANUAT Revision No.:0 Effective Date: 1,1/18 /2OL5 Page 1 of 8

QUALIW MANAGEMENT SYSTEM DESCRIPTION

I OVERVIEW

The C.raga Stare Unlverrity (CSUI, formerly the North.rn Mindsneo State lnsdtut of Science and Technology (IORMISIST], is the only stat€ university
established in Butuan City. CSU was established through Republic Act 9854 signed into law by the Pr€sident of th€ Republic of the Philippines, Her Excellency
President cloria Macepagal-Arroyo last December 15, 20(D.

The Univercity has one satellite camput then known as NOR[,]ISIST Ca badbara n Campus {NCC}, and is now known as the C.E8a State Urlv€rslly Cabsdb.rEn
Campus in Cabadbaran City, Agusan delNorte. The university is accredited by the Accrediting Agency of Chartered Colleges and Univ€rsities inthe Philippines,
lncorporated.

The University offers undergraduate programs on fields as Education, Engineering, lnformation Technology, Sciences, Mathematics, Agriculture and Forestry
Furthermore, it also offers Graduate Programs on Environmental Management, Mathematics, Science Education, lnformation Technology and Agriculture.

The University's Credo:

CSU, as the flagship government institution of higher learning in Caraga, Region Xlll, adheres to the credo of "Leadership Through
Purposing: Say it, model it, organize it, enforce it and commend practices that exemplify core values and express outrage, when
practices violate these core values." lt is committed to propel all efforts towards the achievement of its Vision, Mission, Goals and
Objectives in response to regional and national development goals.

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Section No. 01
AUALITY MANUAL
Revision No.:0 Effective Date: 11l1 8/2OL5 Page 2 of 8
The University's Philosophy;

CSU adheres to the philosophy that the dignity, integrity, and personal worth of the individual are highly cherished and respected.
Each person, regardless of race, color, creed or economic status, is a resource of a nation; the education is basic individual and
national development and is the backbone of human resource developmenU and that the role of an educational institution is to
offer each individual opportunities to realize his potentials, to imbibe the concept of "learning to learn", to make his most
effective contribution to the country's social and economic development, and to systematize and apply his knowledge into the
affairs of men and nations.

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Section No. 01
auALrrY MANUAL Revision No.: 0 Effective Date: 11l1-8/20L5 Page 3 of 8
2. QUATITY MANAGEMENT SYSTEM OVERVIEW & SCOPE

The established quelity management system of Caraga Stet€ Unfcerslty, for both cimpuses, spans all the relevant processes which constitute its s€rvices on
the delivery of quality education and generation of value-adding researches for the community. The scope of CSIJ'S Quality ManaSement Systefi for
certitication cove6 allprocesses in its rnaincampus in Ampayon, Butuan City, and its satellite cem pus in Cebadbaran City, Agusan delNorte.

The UniveGity's quality management system is documented to guarantee satisfaction of the needs and expctations of stakeholders. lt is the duty of the
Quelity ilanagement Representative to conduct overall sup€ rvlsion to ensure the etfedive implementation ofthe quality menagement syst€m.

The structure of the Quality Management System docum€ntetion includes:

a. Th€ University Code, which is a compilation of establlshed policies and .eSulations of the University, Soverning the overa ll core a nd support processes of
C8raga St te Urlv.nlty
b. The Quality Manual, which defines the University's quality policy, its process chart and value chain map, and a description ofthe interfaces between
processes,
c. The Prccedures Manual, whichcontains thedetailed procedur€s that support the impl€mentation olthe processes laid-out in the Quallty Manual.
d. The Support Oocuments, which include work instructions, checklistt guidelines, or a ny document supporting the Procedu.es Manual.
e. Forms, wh ich a im to provide evidences of implementation of the procedures.

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Section No.01
AUALITY MANUALRevision No.: 0 Effective Date: LUL8 /2075 Page 4 of 8
3. APPTICABLE AND REFERENCE STANDARDS

ISO 9001: 20O8 Quality Management System - Requirements

ISO 19011:2011 Guidelines for Auditing Management Systems

IWA 2:2007 Quality Management Systems - Guidelines for Application of ISO 9001:2000 in Education

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Section No. 01
AUALITY MANUALRevision No.:0 Effective Date : 1 1/1 8 / 2Ot5 Page 5 of 8

Figure 1: Stakeholders

BOR/Management Learners/Customers
Delivering only top quality
United leadership with commo
goal of head-on improvement education and researches for
nation development

Government Agencies
Environment Adherence to all applicable legal
Responsible resource and .il,1 .'\l\ \ l\ and regulatory orders
l llll,t l'i'il s
environment management

Community
Continually identifying community
Suppliers/Service Providers
needs and meeting them through
Growing positive suppliers and
value-adding applied researches
service providers Faculty and mployees
Experienced professionals and
excellence practitioners of
University best practices

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Section No. 01
AUALITY MANUAL Revision No.:0 Effective Date: LLI 1812015 Page 6 of 8
4. OBJECTIVES OF THE MANUAT

The purposes of this Quality Manual are to:

a. Provide a clear statement of the University's quality policy, and the process flow by which quality is assured;

b. Define the scope of the quality management system and the interfaces between processes within the system;

c. Establish a concise reference manual of standardized practices and procedures of the company;

d. Supply a document which can explain to stakeholders the methods employed to achieve and maintain quality standards

5. USERS'GUIDE

Arr pages orthe Quarit''',il1::l;tl:"r'"Ti#:^ tn" rorlowing'^t'n;}'i::il,."

Section Number - Revision Number

Effective Date - Page Number

Authorized persons who prepared, reviewed and approved each section are identified in the footer at the end of each section.

Controlled copies of the quality manual are stamped with "CONTROTLED COPY" in blue ink.

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Section No.01
AUALITY MANUAL Revision No.:0 Effective Date: 1.1/1812AL5 Page 7 of 8
6. CONFIDENTIALIW AND DISTRIBUTION

to be treated as confidential and should not be taken out of the University premises without prior authorization from the top
The Quality Manual is
management or the Quality Management Representative.

Numbered copies of the manual are issued to named individuals who are responsible for their safekeeping and for promptly and correctly entering all
amendments and additions.

Quality Manuals may be distributed to other stakeholders when considered beneficial or when demanded as a contract requirement. All external
distribution is subject to the approval of the top management or the Quality Management Representative.

Copies distributed to customers do not form part of the controlled circulation and therefore not updated with changed issues. Uncontrolled copies are
stamped with "REFERENCE ON[Y" in red ink.

7. PROCEDURE FOR AMENDMENT AND ADDITIONS

The introduction of new services and/or processes or a change in the management structure may necessitate amendments or additions to policies described
in the Quality Manual.

Suggested amendments are made in writing to the Quality Management Representative (QMR) for consideration

Changes to the content of the Quality Manual are put in effect by the reissue of the complete section as identified in the Table of Contents. Changes are
carried out by the Document Controller and the Amendments Log is updated to reflect changes made.

Manuals are reissued as decided by the top management or Quality Management Representative

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Section No.01.
AUALITY MANUAL Revision No.:0 Effective Date : 1U1 8/2015 Page 8 of I
8. AUTHORIZATION

The contents of this manual have been agreed with all activities within Caraga State University and colleges and campuses and approved by the Board of
Regents.

This manual defines mandatory policies implemented to ensure quality service is achieved

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Section No. 02
AUALITY MANUAL Revision No.:0 Effective Date: 11l1 8/20L5 Page 1 of 3
VlSlON, MISSION, and QUAIITY POLICY STATEMENTS

VISION

A premier university known for academic excellence ln science and technology, agrlculture, envlronment and natural resources,
engineering, educatlon and the arts tovtards the sustainable development of Caraga Reglon,

MISSION

In pursuit of academlc excellence, Caraga State Universlty shall endeavor to dellver the hlghest quallty of lnstrudlon, research,
extension, productlon. and admlnistratlon to produce scientiflcally trained, technologlcally skllled, and morally sound indivlduals
contrlbutlng to the creatlon of an eco-frlendly and healthy environment.
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Section No. 02
aUAHTY MANUATRevision No.:0 Effective Date: 11118 120L5 Page 2 of 3

GENERAL MANDATE

Caraga State Unlverslty shall primarlly provide advanced education, hlgher technologlcal, professional instruction and tralnlng ln
the fields of agdculture and envlronmental studies, flshery, englneerlng, forestry, lndustrial technology, educatlon, law,
medicine and other health related programs, information technology, arts and sciences and other related courses. tt shall
undertake research and extension services, and provlde progresslve leadershlp ln lts areas of specializatlon.
I I

CORE VALUES

c ompetence
Service; and
Uprightness
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Section No. 02
AUALITY MANUAL
Revision No.: 0 Effective Date: 1L11 Ll2OLs Page 3 of 3

QUALITY POLICY

Caraga State Ljniversity, as a premler instltution of higher learning, endeavors to continually improve lts management system
in the following key result areas:

a outcomes-based teaching and learning;

..!. responsive research and community engagement;
t viable resource generation and mobilization; and
* good governance

towards effective human capital formation and sustainable development of Caraga Region and beyond

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Section No. 03
AUALITY MANUAL Revision No.: 0 Effective Date: 1L/1 S/2O1,5 Page 1 of L

ORGANIZATIONAL CHART

OF REGET{TS
tEqAt Uf{IVERSITY PRESIDET{T AUDtrON
TEGEND OF PROTOCOT
untvERSrrY/8oAnD SECnElAnY
Coordination functions
Direct functions o(IInilar AFFAInS orHcE

-fl 0rganic functions (with assigned superviso0

[f RESEARCH AND EXTENSION SERVICES IE(IfiOl.oGY OEVELO?ilETI,
IRATAf EI ANO I.JCEi6Ii{G
tGlc QuAlls

! luoeurc SERVTcES OTTEE

I ADM I N ISTRATIVE SERVICES

GENDER AI{D DCVELOPMEM
roc LFoNtsYsIEil
I SATTELITE CAMPUS

GnAOUIIE SC{OOI' cou.EGEt

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couisEttilG olFtcr

TUDEIIIS OIHER CANAGA SIATE UT{I E NS ITY c SIA KEH O tD ENS

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Section No.04
AUALITY MANUAL
Revision No.:0 Effective Date: 11l18/2A$ Page 1 of 3

PROCESS CHART

Students Cornmu Needa

Admissisn AcademicSupport Services f,es€a.nh/ Erte ns;on

Planning Process

J
Program Propssel
Studer* Support Se rvi ces
En rs i m e ntt' HeSi rt r3tl , n
Purcharing
lnuentory Manqernent
Document!.and Da i is:n- af In rtru:tlafl I: rJ;:t :l i;;::.:re:
rcr
Records ldanagrrnent
Prorers
Learn ing E\r3luation
(ieneral :Services Research
Transier, DissE mifl *ion/lJti liz:tion
lrr4anagement Review Defe rment Fin.ence rnd Accoumlng
rnd lmpro.vemcnt and Befi:iency Public lnfo,rmatioa
Prcress F
Rpsorrce Gen*retion
E*ension Progrrrns
G radu at ion Ilurnen Eesourcs

lmproued Community

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Section No. 04
AUALITY MANUAL Revision No.:0 Effective Date: 1U18/2OL5 Page 2 of 3

l
ln line whh its Charter, its Vision and ission, CSU ende.vors to contrjbute tothe achievement ofthe regionaland national developmem 8oals, and strtues to
achieve a maximum level of performance in terms of "relevance and responsiveness, excellenc€ and quality, equity and accesE efticiency ahd eff€diveness,
discipline, teamwork, impact and learnin8 to leam" in the four major areas of concem: lnstruction, ResearclL Ext€nsion and Produdlon. The t niversity's
Process chartdescribes the interfaces between processes in ensuring these objectives are met.

MANAG EMENT RESPONSI BI LITY

The university's IUanaSement team conducts stBtegic planning and programming based on its Master Plan consid€ring the changing needs and expectations
of its stakehold€rs. Based on data gathe€d and analyzed, programs and action plans aligned to the Universivs mission, ere prepared, These proglams and
plans set the directions ofthe lJniversity's operationa. quality objectives areestablished at alllevelsofthe organization basedonth€ Quality Policy.

Perfomance targets and measurements arc Iormulated to evaluate achievements at the end of each year, ManaSement reviews are conducted to evaluate
the continuinS suitability, adequacy and effectiveness of the quality management system in meeting requkements and the quality policy.

RESOURCE MANAGEMENT

Eased on the epproved budg€ts and programs, resources are allocat€d to ensure achievement ofset targets. The University strongly believes that its human
rcsource is one of its major assets, aad pro8rams to address continuing improvement of competency and motivetion are given priodty. lnfrastructurc
development and continua I im prov€m€nt ofthe envircnment to €nsure condLrciveness for learning are likewise major fociofthe Unive6ity.

SERVICE REALIZATION

The rcalization process ofthe lJniversity covers its {our pillers - lnstruction. Research, Extension, and Production supported by equalv efficient AdministEtive
and Student Support processes,

The Unive6ity ensures the academic quality and rele\€nce ofallits extension programs, throwh processes that me€t sta*€holder'erpcctations and external
refur€nce points. Alllevels ofthe Univ€rsity's processes and m€asures actively engage students and other stakeholders in the assurance and enhancement of
academic quality. The core processes in deliverinS the four major aaeas of concem of the lJnivecity are supported by Administration-releted and Student
Support-related processeswhich ar€ a lso docume nted to ensurc consistency in implementation,

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Section No. 04
AUALITY MANUAL Revision No.: 0 Effective Date: L1-118 /2015 Page 3 of 3

MEASUREMENT, ANALYSIS AND IMPROVEMENT

The established quality management system is regarded as a key to organizing long-term improvements for students, teachers and researchers, as well as for
the university as a whole. Measurements in terms of key indicators are established at all levels of the organization. To cope with the changes in the demand of
stakeholders, the University periodically reviews operational and quality management system implementation results. Feedbacks from students, industry, as
well as from internal sources serve as inputs to the improvement of the system. Methods and criteria to solicit and measure stakeholder satisfaction are
discussed during Management Review meetings. Continual improvement is a primary concern to constantly satisfy all interested parties. Data from operations
are analyzed to formulate actions to achieve this concern.

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Section No. 05
AUALITY MANUAL Revision No.: 0 Effective Date: 111L8 /zOLs Page 1 of 1

VALUE CHAIN MODEL

Transfer, Oeferment
Admission Enrohnent/ Def,veryof [earning
& Deftciency
Regbtratbn lnstructlon tvaluation
Settlernent

Comp€tent and lndustry*eady Graduates

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Graduatbn

Core Researdr Comnrmlty Caparity

Re*archlEntenrbn
Ef;gB hocesses Pro6r.m kopasal
Conductof
Receardres
Dbsemhathnl &"fdhg and Enterprise
RAUE t tilizathn t)eveloprnnt
XEta-
Occ(!
Packaging
G.!o=
nC€-= Conrmunity<ontributory Researchec
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b:EE
FL_L

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Acader* $upport Servkes
tsdlE6
ESEE Support
EobE
g E pg hocesses
Ptrrchaling Inventory Managernent

H"EEH" lnformation and (onrnunkation Technobgy

E B; E
GeneralSerYkes
ET.E=
Publk lnformation

Rerource Generation Human Resourre

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Section No.06
AUALITY MANUAL
Revision No.:0 Effective Date: 1L1L 8l2A]-5 Page 1 of 5
LIST OF PROCEDURES

Process Code Doc. Number Procedures

PR.PLN-OO1 Goals, Objectives, Targets Setting, and Monitoring

PR-PLN-OO2 Physical Planning and Design
Planning Process PLN
PR.PLN.OO3 Disaster Risk Reduction Management
PR-PLN-OO4 Program and Curriculum Design

Admission ADM PR-ADM-OO1 Application for Admission

PR-ENR-OO1 Enrolment (Tertiary Level)
PR.ENR.OO2 Transfer of Course Section
PR.ENR-OO3 Adding or Changing of Courses
E n rol ment/Registration ENR
PR-ENR-OO4 Shifting of Program
PR-ENR-OO5 Student Reinstatement
PR-ENR-OO5 Validation of Courses
PR-EDU-OO1 Preparation for the Semester
PR-EDU-OO2 Delivery of Education
PR-EDU-OO3 Conduct of Practicum/ OJT
Delivery of lnstruction EDU PR-EDU-OO4 Delivery of College Activities and Tours
PR-EDU-OO5 lmplementation of NSTP
PR-EDU-006 Evaluation of the Delivery of Education
PR-EDU-OO7 Submission of Grade

PR-EVN-OO1 Processing Comprehensive Examination

Learning Evaluation EVN
PR-EVN-OO2 Thesis Writing and Defense

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Section No. 06
AUALITY MANUALRevision No.: 0 Effective Date: l-1l1812015 Page 2 of 5
Process Code Doc. Number Procedures
PR.TDS-OO1 Withdrawal of Enrolment
PR.TDS.OO2 Release of Academic Records
PR-TDS-OO3 Outbound Cross Enrolment
Transfer, Deferment and PR-TDS-OO4 Student Leave of Absence
TDS
Deficiency Settlement PR-TDS.OO5 Substitution of Courses
PR-TDS-OO6 Grade Completion
PR.TDS-OO7 Change of Grade
PR-TDS-O08 Dropping of Courses
PR-GRD-OO1 Application for Graduation
Graduation GRD
PR-GRD-OO2 Generation of Official List of Candidates for Graduation
Research/Extension PR-RPP.OO1 Research/Extension Program Proposal Processing
RPP
Program Proposal PR-RPP-OO2 Conducting Patent Search

Conduct of Researches COR PR-COR-OO1 Research lmplementation

Research
PR-PUB-OO1 Conduct of Patent Drafting
Dissem ination/Uti I ization PUB
PR-PUB-OO2 Technology Licensing/Commercia ization
I
( Presentation/Publ ication)

Extension Programs
(Technology PR-EXT.OO1 Extension Program Execution
EXT
Transfer/Community PR.EXT-OO2 Consultancy Extension Program
Engagement)

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Section No. 06
AUALITY MANUAL
Revision No.: 0 Effective Date: 1L1L8/2015 Page 3 of 5
Process Code Doc. Number Procedures
PR-ACD-OO1 lD Application, Validation, Loss and Replacement
PR.ACD-OO2 Processing Scholarships and Financial Aid
PR-ACD-OO3 Scholarship Monitoring
Academic Support
ACD PR-ACD-O04 Preparing Sponsorship Grants
Services
PR-ACD-OO5 Learning Resources ldentification
PR.ACD-OO6 Endorsement of Library Material
PR-ACD.OO7 Library Management
PR-SSS-001 Psychological Testing
PR-SSS-002 Counseling
PR-SSS.OO3 Student Organization Accreditation
PR-SSS-004 Student Organization Event
Student Support Services SSS PR-SSS-oo5 Student Organization Evaluation
PR-SSS-006 Processing Complaints
PR-SSS-007 Admission to Culture and Arts/Sports and Development
PR-SSS.OO8 Dormitory Management
PR-SSS-OO9 Boarding House Accreditation
PR-PUR-OO1 Small Value Procurement
Purchasing PUR PR.PUR.OO2 Procurement of Goods and lnfrastructure Projects
PR-PUR-OO3 Procurement of Consulting Services
PR-INV.OO1 Receiving of Purchased ltems
PR-INV.OO2 lssuance of Materials
lnventory Management INV
PR-INV-OO3 Item Disposal
PR-INV-OO4 Administering Property Loss
lnformation and PR-tCT-001 lnformation System Design
Communication tcT PR-rCT-002 Access Controlto lnformation System .*ffi4-r'

Technology PR-rCr-003 Handing Request lnr r:rnFhii-":

t Lbr-r bt t t-, i L !e
PR-GEN-OO1 Equipment and Facilities Maintenance
General Services GEN
PR-GEN-OO2 Equipment and Facilities Repair o i\J'l- Y
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Section No.06
AUALITY MANUAL
Revision No.: 0 Effective Date: 1U18 /201,5 Page 4 of 5
Process Code Doc. Number Procedures
PR-GEN-OO3 Calibration ( Equipment)
PR-GEN.OO4 Physical Plant Monitoring and Evaluation
PR-GEN.OO5 Control of Visitors
PR-GEN-OO5 Handling of lncidents
PR-FIN-OO1 Budget Planning and Execution for Regular Agency Fund
PR-FIN-OO2 Budget Planning and Execution for lnternally Generated Fund
PR-FIN-OO3 Budget Planning and Execution for Business Related Fund
PR-FIN-OO4 Managing Budget Requests
PR.FIN.OO5 Budget Realignment
Finance and Accounting FIN
PR-FIN.006 Preparation and Approval of Disbursement Vouchers
PR-FIN-OO7 Preparation and Approval of Checks and LDDAP-ADA
PR-FIN-OO8 Salary Administration for Personnel
PR-FIN-OO9 Financial Statement Preparation
PR-FIN-O10 Administering Collections and Deposits
PR-EXA-OO1 Handling Public Complaints
Public lnformation EXA PR-EXA-OO2 Managing Media Coverage
PR-EXA-OO3 Promotion of Positive Public lmage
PR-RGE.OO1 Application and Approval of Project Proposal
Resource Generation RGE PR-RGE-OO2 IGP Monitoring
PR-RGE.OO3 IGP Completion
PR-HUM-OO1 Hiring of Permanent Employees
PR-HUM-OO2 Hiring of Non-Permanent Employees
PR-HUM-OO3 Training
Human Resource HUM PR.HUM-OO4 Performance Appraisal
PR-HUM-OO5 Payroll Preparation
PR-HUM-006 Gender and Development
PR.HUM-OO7 Administering Medical and Dental Services
Documents and Records
DRC
PR-DRC-00L
PR.DRC-OO2
Controlof Documents
Records Management
REFE IE L
Management Process
PR-DRC-OO3 Control of External References O NIt Y
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Section No.06
AUALITY MANUAL
Revision No.:0 Effective Date: 11l1812015 Page 5 of 5
Process Code Doc. Number Procedures
PR-DRC-OO4 Document Receiving and Distribution
PR-DRC-OOS Handling Documents and Records Request (Retrieval)
PR-RAI.OO1 Customer Feedback Generation
PR.RAI-OO2 Handling Non-Conformances
Management Review and
RAI PR-RAI-OO3 Conducting lnternal Audit
lmprovement Process
PR-RAI-OO4 Corrective Action/Preventive Action Management
PR-RAI-OO5 Conduct of Management Review

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Section No. 07
AUALITY MANUAL Revision No.: 0 Effective Date: LU18 /2015 Page 1 of L

QUALITY MANAGEMENT SYSTEM MATRIX

Process ISO 9001:2008 Clause

Planning Process 4.1, 4.2, 5.1,5.2,5.3, 5.4, 5.5, 6.1, 6.2,7.L,7 .2,7.3,7.5.3, 8.7,8.2,8.3,8.4, 8.5
Admission 4.7,4.2,5.1,5.2,5.3,5.4,5.5, 6.1, 6.2,6.3,5.4,7.1,7.2,7.5, 8.1,8.2,8.3, 8.4, 8.5
Enrolment/Registration 4.L,4.2,5.t,5.2,5.3,5.4,5.5, 6.1, 6.2,6.3,6.4,7.1,7.2,7.5, 8.1,8.2,8.3, 8.4, 8.5
Delivery of lnstruction 4.L, 4.2,5.7,5.2,5.3, 5.4, 5.5, 6.1, 6.2,6.3, 6.4,7 .L,7 .2,7 .5, 8.1,8.2,8.3, 8.4, 8.5
Learning Evaluation 4.L, 4.2,5.L,5.2,5.3,5.4,5.5, 6.1, 6.2,6.3, 6.4,7 .L,7.2,7 .5,7 .6,8.L,8.2, 8.3, 8.4, 8.5
Transfer, Deferment and Deficiency Settlement 4.t,4.2,5.L,5.2,5.3,5.4,5.5, 6.1, 6.2,6.3,7.L,7.2,7.5,8.L,8.2, 8.3, 8.4, 8.5
Graduation 4.1,4.2,5.t,5.2,5.3, 5.4, 5.5, 6.1, 6.2,6.3,7.L,7.2,7.5,8,L,8.2,8.3,8,4, 8.5
Research/Extension Program Proposal 4.1,4.2,5.L,5.2,5.3,5.4,5.5, 6.1, 6.2,6.3,6.4,7.1,7.2,7.5,8.L,8.2,8.3, 8.4, 8.5
Conduct of Researches 4.1,4.2,5.1,5.2,5.3,5.4,5.5, 6.1, 6.2,6.3,6.4,7.7,7.2,7.5,8.L,8.2,8.3, 8.4, 8.5
Research Dissemination/Utilization 4.7,4.2,5.1,5.2,5.3,5.4,5.5, 6.1, 6.2,6.3,5.4,7.L,7.2,7.5,7.6, 8.1,8.2,8.3,8.4, 8.5
Extension Programs 4.1", 4.2,5.1,5.2,5.3, 5.4, 5.5, 5.1, 6.2,6.3,6.4,7.L,7 .2,7 .5,8.t,8.2,8.3, 8.4, 8.5
Academic Support Services 4.7, 4.2,5.7,5.2,5.3,5.4,5.5, 6.1, 6.2,6.3,6.4,7.L,7.2,7.5.4,7.5.5,8.L,8.2,8.3,8.4, 8.5
Student Support Services 4.7,4.2,5.L,5.2,5.3,5.4,5.5,6.1,6.2,6.3,6.4,7.t,7.2,7.5,8.1,8.2,8.3,8.4,8.5
Purchasing 4.7,4.2,5.3, 5.4, 5.5, 6.1, 6.2,7.4,8.1,8.2,8.3, 8.4, 8.5
lnventory Management 4.t, 4.2,5.3, 5.4, 5.5, 6.1, 6.2,6.4,7.5.5,8.1,8.2, 8.3, 8,4, 8.5
lnformation and Communication Technology 4.L, 4.2,5.L,5.2,5.3,5.4,5.5, 6.1, 6.2,6.3, 6.4,7.3,7 .5.3,7 .5.4,8.1, 8.2, 8.3, 8.4, 8.5
GeneralServices 4.L, 4.2,5.L,5.2,5.3, 5.4, 5.5, 6.1, 6.2,6.3, 6.4,7.3,7.5.5,7 .6,8.L,8.2,8.3, 8.4, 8.5
Finance and Accounting 4.L, 4.2,5.L,5.2,5.3,5.4,5.5, 6.1, 6.2,6.3,7.5.3,7.5.4,6.4,8.L,8.2,8.3,8.4, 8.5
Public lnformation 4.L, 4.2, 5.1, 5.3, 5.4, 5.5, 6.L, 6.2, 7.2.3, 8.1, 8.2, 8.3, 8.4, 8.5
Resource Generation 4.7,4.2,5.1, 5.3, 5.4,5.5,6.L,6.2,6.3,6.4,7.1,7.5.3,8.1,8.2,8.3, 8.4, 8.5
Human Resource 4.1, 4.2, 5.1, 5.3, 5.4, 5.5, 6.L, 6.2, 8.t, 8.2, 8.3, 8.4, 8.5
Documents and Records Management Process 4.1, 4.2,5.3,5.4,5.5, 6.2,8.1, 8.2, 8.3, 9.4, 8.5
Management Review and lmprovement Process 4.1, 4.2,5.1,5.2,5.3, 5.4 5.6, 6.2, 8.L, 9.2,8.3, 8.4, 8.5

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 Republic of rhe philippines
CARtr,GA STtrTE I'NTVERSIT]Y
(IomrrJy llONIEEftlI ITIINDAIIIAO STATE IilS1ITI?IE Of SCIENCE AIIID WCilNOIDGy)
lnpeyor, Brtua Gity
CIR LG.f, .f,dmirietratirc RcAior
IbL No. (085) 342-3047 tux No. (aa,) 348- to7 I
//
URI; h tp : wy4t sarEq-e j4.pi
EmarJ address; op@carsu, edrr.plr

A REFERENDUTI RESOLUTION APPROVING THE CARAGA STATE UNIVERSITY PROPOSED

QUALITY MANUAL

REF. RES. NO. 10-2644

Serios of 2015

\ /I'IEREAS, prosentod during the 25h and 26m Board of Regents Meeting on Juty 24, 2015 and October
13, 2015, respectively, was th€ Caraga Stata University Proposed Quality Manual which was
defensd with the instruclion that said proposal shall be fumished to all members for comments
and suggestions;

\A/FIEREAS, said Manual is in compliance with ISO 9001 accreditation of lhe University;

\ArI-IEREAS, pros6nt6d before the FiscaUUDPRC in its 2d Committee Meeting on October 23, 2015 was
the said Manual together with lhe Procedures Manual doq.rmenting the daily routinary
operational pncedures aligned towards said accr€ditation;

lt/tlEREAS, the Committee favorably endorsed for the approval of the Board of Regents the Proposecl
Quality Manual and the delegated authority documents required as follows:

Person Responsible Person Responeible

Document Person Responsible
for Preparetion for Review
for Approval
Quelity Manual OMR President Board of Regenls

Procrdures Process Ovner OMR President

Support Documents Process Owner QMR President

Forms Process Owner OMR Presidenl

RESOLVED, THE CSU BOARD OF REGENTS, AS MOVED AND SECONDED, APPROVES THE
CARAGA STATE UNIVERSIW PROPOSED QUALIW MANUAL AND THE PROPOSED DELEGATEO
AUTHORITY AS FOLLOWS:

P€rson RGsponaible Person Responsible

Documeril Person Responsible
for Preparation for Review
for ADproval
Quality Manual QMR Presidenl Board of Regents

Procedurss Process OJener AMR President

Support Documents Process Or,vner QMR Presidenl

Forms Process Ownor QMR President

WITH INSTRUCflON THAT PARALLEL ENHANCEITIENT OF THE PROCEDURES SHOULD BE MADE

TOGETHER V\flTH THE REVISION OF THE UITIIVERSITY CODE

ACTION OF THE BOARD: APPROVE DISAPPROVE

+.-F
il.I
MA. CYNTHIA ROSE B. BAUTISTA, Ph.D.
Commissioner, CHED
/ I L--r t

Chairgerson, CSU Board of Regents

Z/
HON. ANTHONY M. PENASO, Ph.D.
ttj
Presidenl, CSU
g Z,
r
Vic*Chair., CSU Boafi ot Regenfs
1
HON. SEN. PIA S. CAYETANO
Chair, Committee on Educatlon, Arts
ril o t

and Cultare
House of the Philippine Senate
LL
Member, CSU Board ol Req,ents rd \
g
 Republic of the phtrippines
CTN.U,GA STtrTE IINTVERSITY
(omuly NOE| flERN MWDEIT,p STATE IilSrf,I,:IE Ot SCIaNCE AND TECENOTACY)
&rpryo, ButunCity
Cf,Rf, cI trdrniri.trtivc Rcgio!
?Ll.No. (085) 342-3047 hrMo (oas) J4A-1079
URL;http: // ry_c q*. e du.trt_h
&na, addrosi- op@carsu. eduph

COtr',nEIioN d EOR R2'. RE NO. IO.2GU, T'0'6T REfiERE'{OtlI' APPROI/'NE TE CARAGI SII'E U!,,YERS'-rY PROPOSED QUAUff
NANUAL

ACTION OF THE BOARD: APPROVE DISAPPROVE

HON, CONG.ROMAN T. ROMULO

Chairperson of the Committx on
Higher and Technieal Education
Philippines House of RepreserrfafrVes
fllember, CSU Board of Regeats

HON.MYLAH FAYE AURORA B. CARIf.IO

Regional Director, NEDA Xlll
Member, CSU Board of Regen{s
il"^*
HON. DOMINGA D. MALLONGA
Regional Director, DOST Xlll
Member, CSU Board of Regerrls

HON. VICTOR EMMANUEL A. OZARRAGA

ate Sector Repres st talive
P ilv
Member, CSU Board of Regents

HON. ATTY. MARIGEL D. HUGO

Pres,ident
Fdention of CSU Atumni Asso.
lllember, CSU Board of Regerrfs

HON. TIARIA JOVITA C. SERRANO

Presldent
Federation of CSU Faculty Asso.
filember, CSU Board of Reger,rs

HON. JOEBERT I. TAPALES

Prcsident
Fedention of Stu&nt Cenlnl Govemment
Member, CSU Boanl ofRegrents

t hereby cefiW to lhe correctness and the authenlicily of the forcgoing rofitution. Done this 2{
day of odober 2015 ln csu, Butuan ciu.
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Ld
ARMIE LEILA CSEE
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Board Secretary V 17-
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