Summary:

 15+ years of professional experience in Software Quality Assurance (QA) and testing
experience with a wide variety of projects and environments.
 Experience with both Team Lead and individual work in below primary areas.
o Guidewire Testing
o DevOps, Data Warehouse Testing
o ETL Testing
o Web Service Testing
 Experience in complete project Software Testing Life Cycle (STLC).
 Analyzed functional requirement specifications and wrote detailed Test plans, Test cases
and executed Test scenarios.
 Used TestLink, Trac, HP ALM, VersionOne and JIRA for tracking defects.
 Strong Technical Expertise in System, Regression, Integration, Performance and User
Acceptance testing.
 Highly motivated resourceful team Lead that takes a positive approach to problem
resolution
 Ability to interact with people effectively and professionally at all levels of management.
 Expertise in Policy Master Creation and Claim processing through Electronic Claim
System
 Expertise in implementing many Guidewire PolicyCenter, PolicyBilling, and ClaimCenter
functionalities.
 Created ETL test data for all ETL mapping rules to test the functionality of
the Informatica graphs.
 Experience with Automation Selenium WebDriver Scripts
 Sound Knowledge and experience in Metadata and Star schema/Snowflake schema.
Analyzed Source Systems, Staging area, Fact and Dimension tables in Target D/W.
 Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
 Expertise in End to End (E2E) from Policy creation, billing and Claim and across other
interfaces and UAT (User Acceptance Testing).
 Experience in SQL and PL/SQL scripting
 Worked with testing models Agile and waterfall method

Software Skills:
Languages: COBOL, Java
Defect Tracking Tools: JIRA, VersionOne, Trac, and HP-ALM
Scripting: Unix/Linux
Tools and Utilities: MS Visio, TOAD, SoapUI, Putty, Control-M, ETL, QMF, SPUFI, File-Aid for
MVS, MQ Series, Data Analysis, Ultra Edit and IBM MDM (Master Data Management),
Informatica Power Center.
Operating System: MVS/ESA, UNIX, UNIX (HP-UX, IBM AIX5.1.2/4.3.2), OS/390, z/OS.
Markup Languages: HTML, XML, JSON, Xpath, XCode, XSD, XSL, XSLT, JSP, AJAX, CSS
Databases and Tools: Oracle (SQL), DB2, PostgreSQL 9.1, MS SQL Server.
Mainframe Technologies: VSAM, JCL, RUMBA, RACF, VTAM, COBOL, CICS, FILE-AID, XPEDITOR,
PANVALET, TSO/ISPF, CEDF, SAS, SPF/PDF, SPUFI, FTP, NDM, QMF, PVCS, SYNCSORT, JES2, FILE
MANAGER, ABENDAID, VANTAGE-ONE
Schedulers: OPC, CA-7, Zeke, and Control-M
Products: Guidewire PolicyCenter, BillingCenter and ClaimCenter

PROJECT PROFILE
AAA Insurance Dearborn, MI Nov’19 to Dec’20
Test Lead
P&C Digital Self-Service re-platforming project is doing migrating AAA.com from Salesforce to
AWS cloud environment as Strategy of Lift and shift for the three Pilot states FL, GA, and TN with
cosmetic, look and feel screen changes. Rewriting the existing AAA.com into AWS cloud without
redesigning the application or operations workflow and project implementing Michigan PIP new
Governance Rules into the Cloud environment.

Responsibilities:
 Create functional scenarios for the requirements under test each sprint.
 Preparation of Test Plan and Test Strategy and other monthly, weekly status reports
 Offshore and Onsite Coordination due to Offshore and Onsite model.
 Assign various tasks to the engineers as per strength of individual.
 Manage a team of 8 testing resources.
 Prepare the estimates and work for offshore as functional role of QA lead is to lead the
quality assurance department
 Track QA engineers are on the right track all the way in the project, resolving conflicts
across team, review the schedules and plans, mitigation of the risks, checking quality in
phases, update management, build a challenging and motivation environment.
 Defining quality standards and metrics for the current project/product.
 Working with all stake holders to ensure that the quality metrics is reviewed, closed and
agreed upon.
 Worked on Commercial Insurance, Re-Insurance and worked with Edge API layer to the
digital connections.
 Ensuring all development tasks meet quality criteria through test planning, test execution,
quality assurance and issue tracking.
 Analyzed and understand ETL work flows developed.
 Validated data transformations and Perform E2E data validation for ETL/BI systems.
 Validated reports in BI tool Cognos
 Work closely on the deadlines of the project
 Data testing with Data conversion data and with different legacy systems into PolicyCenter.
 Ensure the team is focusing on automation along with manual testing.
 Transferred the knowledge to offshore to developing test scripts for all functional, GUI and
data verification for each functionality based on the prototypes in Invision.
 Working closely with UAT team on UAT scenarios.
 Created the migration process of legacy systems to the AWS cloud
 Providing support to the automation team and providing them with business – critical
scenarios to automate as well and helping them with regression scenario execution.
 Providing estimates for testing effort to senior management for each release and sprint.
 Used XML and web services for the integration – vendors, Inspire software for documents
upload.
Environment: AWS, VersionOne, DevOps, Guidewire PolicyCenter and BillingCenter, Data Hub,
VersionOne, SoapUI, Slack, Selenium WebDriver, JAVA.

Auto-Owners Insurance, Lancing, MI May’18 to Oct’19

Test Lead
Working on ClaimCenter enhancements projects like InsurPay, Enterprise, Hertz and many
more, worked in Upgrade project of Guidewire ClaimCenter from 7 to 9 Version. Worked on
customer acceptance testing for vendors, prepared metrics and report to management

Performed Integration Testing, System Testing and User Acceptance Testing. Proficient in
Functional Testing, Regression Testing, Smoke Testing and End to End Testing.
Worked on current legacy policy system to DuckCreek policy system.

Responsibilities:
 Developing test scripts for all functional, GUI and data verification for each functionality.
 Working closely with UAT team for development for UAT scenarios.
 Providing support to the automation team and providing them with business – critical
scenarios to automate as well and helping them with regression scenario execution.
 Providing estimates for testing effort to senior management for each release and sprint.
 Create functional scenarios for the requirements under test each sprint.
 Preparation of Test Plan and Test Strategy and other monthly, weekly status reports
 Used XML and web services for the integration – vendors, Inspire software for documents
upload.
 Validated data in the data hub for the claims, Performed data validation testing
writing SQL queries.

Environment: DevOps, Bitbucket, Duck Creek, Guidewire ClaimCenter, HP ALM, SoapUI,

Slack, JIRA.

Westfield Insurance, Westfield Center, OH Dec’16 to May’18

Test Lead
Worked on multiple projects system of under writing with different models, pricing guidance,
DuckCreek policy system and Guidewire upgrade from 7 to 9 version.
1. DuckCreek Policy System is replacing with PolicyComm (Fivethree) system and
Predictive system of underwriting: Involved in creating test strategy documents, led test
design
2. Guidewire Claim Center: Involved in creating test strategy documents, led test design
effort for claims implementation project, led test execution effort for SIT (System
Integration testing).
3. Provide the SOAtest support for the onboarding and issues for the setup and help with
the tests.
4. Performed web services testing with SOAP UI by validating request and response
for XML, JSON files.

Environment: Guidewire Claim Center 9.0, Guidewire Claim Center Studio, Web Services, SAS,
HP-ALM, SOAtest, Dbvisualizer, SQL Server, SQL Admin Studio, XML, SOAP UI, REST API,
Swagger.
State Farm, Bloomington, IL Jan’10 to Dec’2016
Test Lead
Maintenance and Enhancement to systems like Auto, P&C, Agency, Claims and client projects.
Involved in all phases of testing.
Worked on vast areas of projects like: DB2 upgrades, Oracle upgrades, Informatica tool
upgrades, EAVS, MARS, MORE, BIRA, Policy & Quote, ECS-Claim and Billing, Geographical
Information System, Hadoop, Customer Experience Project, Guidewire, Web Services, NPI-GLBA,
TDS (Transactional Data Store).

 Provided testing strategy and planning, environment monitoring, and risk mitigation
 Ensure timely completion of appropriate and accurate testing deliverables throughout
the project life cycle
 Develop and execute detailed ETL related functional, performance, integration and
regression test cases, and documentation
 Work with business and development teams in requirements and code reviews
 Determine test data needs and strategy, support user acceptance test planning
 Involved in creating test strategy documents, led test design effort for claims
implementation project, led test execution effort for SIT (System Integration testing).
 ECF (Electronic Claim File): Involved in creating Test Strategy documents for system
testing, SIT testing, Stabilization testing, Performance testing, Test data and Test
environment.
 Created Test cases for Policy Center Quotes, new application and renewals and
integrated with other billing and claim systems.
 Worked on Activities of Policies of Policy Center.
 Worked on ETL project: Loading the data through Unix scripts, process it and load it in
FACT, Transaction tables as source to target tables with mapping document rules.
 Validate data in each step of loading and validate reports in Business Objects.
 Worked on Guidewire Policy Center administration system to check how the features
work with the current system. Worked on Quotes, new applications, renewals
configurable workflows.
 Achievements: Successfully Created Test Strategy/Test Plan documents for several
streams of work and led SIT testing effort and completed the Testing within budget and
the timelines.
 Worked on Hadoop project: Migration of data from one system to another and capture
the customer call data into the file and loads the data into HDFS validate the data
through running MapReduce jobs and finally pull the reports for validation.
 Support test status reporting; test result evaluation and documentation
 Provide input to the test manager, project leaders, and peers regarding testing and
product quality
 Identify resources needed and assign individual responsibilities.
 Manage day-to- day operational aspects of the project scope. Ensure quality
deliverables are produced.
Environment: Hadoop, Guidewire PolicyCenter, SoapUI, XML, Unix, Web Services, Informatica
PowerCenter 9.5.1, TSO/ISPF, COBOL, JCL, CICS, DB2, SAFR, QMF, SPUFI, FILE-AID, HP-ALM,
TOAD, SQL and PL/SQL, Web Services, TestLink and Trac, Selenium WebDriver.
Previous Assignments

AXA EQUITABLE, Secaucus, NJ Feb’10 – Nov’10

Sr. QA Tester

Eli Lilly, Indianapolis, IA May ‘08 – Jan’10

Sr. QA Tester/Lead
MassMutual Insurance, Springfield, MA Oct’07 – Apr’08
Sr. QA Analyst

JPMorgan Chase Bank, Lowell, MA Feb’07-Sep’07

Senior QA Analyst

Hartford Insurance, Hartford, NJ Jul’06 – Jan’07

Sr. Quality Analyst
Maintain the equity products and support the equity products.

John Hancock Manual Life Insurance/Financial Company, Boston

QA Engineer /Performance Tuner Sep’05 – Jun’06

Allmerica Financial Corporation, Boston Jan’03 – Aug’05

System Analyst

Educational Qualifications:
B.S in Engineering