This user manual should be customized for each

particular school with Microsoft Word. We would

suggest completing the page group names;
descriptions of any relay controlled building
functions, name descriptions of the schedules, and
descriptions of the audio sources (CD player, radio,
etc).

In addition, we suggest deleting any sections that do

not pertain to features actively being used in the
school. For example, if the school is not using a V-
PDP panel, remove the section of this manual that
discusses its operation.

You may also wish to add some reference to your

company name along with contact information.

After the document is customized, provide the

school with both a color printed copy and an Adobe
Acrobat PDF version of the manual. If you do not
have the software to create PDF files, let us know
and we will do so for you.
 User Manual
Revision 1.21a

This document contains company confidential information. Do not distribute any

part of this manual without written permission from Valcom Incorporated located
in Roanoke, Virginia.
 Phone System CO Ports

Telephone System
Interface Card

Office telephones 1 and 2

Windows®
Administrative Audio/Tone Schedule
Programming Tool
Telephone System Distribution Program
Interface Card Speaker

Office Telephones 3 and 4

Auxiliary Call Switch

Station Card
Audio Inputs

V-URI
Door Unlock
Microphone
Input
Call Switch

V-CLK

V-DSP
Classroom
Clocks

Programmable Programmable
Large Message Display Push -Button Inputs Relay Contact
Outputs
SMDR

 2008 Valcom, Inc. Page 3 of 38

 Introduction

Congratulations! Your school is using a state of the art

communication system. This system, Valcom MultiPathTM, is a
microprocessor-based telephone to speaker communication
system.

The system allows both calls from office telephones to classroom

and hallway speakers and calls from classroom speaker locations
to the office telephones.

Office phones can simply dial the classroom number to speak to

an individual classroom. The teacher in the classroom can
respond to the call by directing their voice towards the
classroom’s speaker. Office phones can also make general one-
way announcements to all or selected groups of speakers.

Individual teachers can call the office by simply pressing the

classroom’s call button. Once a call button is pressed, the office
phone will ring and caller ID information will identify which
classroom is calling. Multiple calls from multiple rooms are simply
queued.

Individual teachers can make emergency calls to the office by

simply pressing the classroom’s call button 4 times within 3
seconds. Emergency calls are given priority over non-emergency
calls.

The system also provides for class change tones (bell schedules),
emergency tones, audio distribution and other school system
controls.

 2008 Valcom, Inc. Page 4 of 38

 Classroom/Hallway Speaker Dial Codes
Dial Code Classroom/Hallway/Teacher Name

 2008 Valcom, Inc. Page 5 of 38

 Page Group Dial Codes
(dial #∗xxx for Emergency Page to Group)

Dial Code Page Group Name

#111
#112
#113
#114
#115
#116
#117
#118
#119
#120
#121
#122
#123
#124
#125
#126
#127
#128
#129
#130
#131
#132
#133
#134

 2008 Valcom, Inc. Page 6 of 38

 Page Group Dial Codes
(dial #∗xxx for Emergency Page to Group)

Dial Code Page Group Name

#135
#136
#137
#138
#139
#140
#141
#142
#143
#144
#145
#146
#147
#148
#149
#150
#151
#152
#153
#154
#155
#156
#157
#158

 2008 Valcom, Inc. Page 7 of 38

 Page Group Dial Codes
(dial #∗xxx for Emergency Page to Group)

Dial Code Page Group Name

#159
#160
#161
#162
#163
#164
#165
#166
#167
#168
#169
#170
#171
#172
#173
#174
#175
#176
#177
#178
#179
#180
#181
#182

 2008 Valcom, Inc. Page 8 of 38

 Systems Control Dial Codes
Level 2 or 3 Access Only

Dial Code Function

#41∗ On
#41# Off
#42∗ On
#42# Off
#43∗ On
#43# Off
#44∗ On
#44# Off
#45∗ On
#45# Off
#46∗ On
#46# Off
#47∗ On
#47# Off
#48∗ On
#48# Off

 2008 Valcom, Inc. Page 9 of 38

 Time Schedule Control Dial Codes
Level 2 or 3 Access Only

Dial Code Schedule Name

#51∗ On
#51# Off
#52∗ On
#52# Off
#53∗ On
#53# Off
#54∗ On
#54# Off
#55∗ On
#55# Off
#56∗ On
#56# Off
#57∗ On
#57# Off
#58∗ On
#58# Off

Dialing #91∗ from a level 3 office telephone, will provide

verbal confirmation of the current system time.

Dialing #90∗ from a level 3 office telephone, will provide

verbal confirmation of the current system date.

 2008 Valcom, Inc. Page 10 of 38

 Audio Source Control Dial Codes

These dial codes turn the individual audio sources on and

off. Distribution of these audio sources is accomplished
through the Valcom MultiPath Administration Tool. Music
Distribution via switch input will not be controlled via these
dial codes.

Dial Code Audio Source Name

#61∗ On
#61# Off
#62∗ On
#62# Off
#63∗ On
#63# Off

Audio Source Monitor via Telephone Dial Codes

These dial codes allow office telephones to monitor any of

the 3 system audio sources or the system microphone (if in
use). If sources are not on via dial code or through the
Administrative Software Tool, then the user will receive a
busy tone.

Dial Code Audio Source

#65
#66
#67
#68 Microphone (If active)

 2008 Valcom, Inc. Page 11 of 38

 Other Office Phone Dial Codes
Access Levels Glossary
Dial Code
1 2 3
All Call Page – a one-way
#110 All Call Page X X X announcement to all system
#35 Temporary Page Group X X X speakers.
Architectural number, #, ... Architectural number, #, #
Temporary Page Group –
stations that have been
#40∗ Enable Automatic Relay Operation X X
combined for a one-time
X X announcement.
#40# Disable Automatic Relay Operation
Architectural number – the
#50∗ Enable Automatic Time Schedule X X number that is dialed in order
to make an announcement to a
#50# Disable Automatic Time Schedule X X
particular area or classroom.
#71∗ Enable Call Forward after time-out X X X Same as zone or station
number.
#71# Disable Call Forward after time-out X X X
Automatic Relay Operation –
#72∗ Enable Immediate Call Forward X X X
timed or cycling relay
X X X operation.
#72# Disable Immediate Call Forward

#73 Call Pickup X X X Call Forward after timeout –

automatic transfer of
X X X unanswered calls from one
#94XX Impulse Clock Manual Advance (XX = Minutes)
office telephone to another.
##0 Emergency All Call X X
Call Pickup – answering a call
##1##1 Tornado Tone On X X from one office telephone that
is ringing at a different office
##2##2 Fire Alarm Tone On X X
telephone.
##3##3 Emergency Time Tone On X X
Hookflash – Momentarily
##4##4 All Clear Tone On X X depressing a phone’s switch
hook in order to access certain
##5 Stop Emergency Tones X X telephone features.

##9∗ Crisis COS Enabled X X Crisis COS – a special system

##9# Crisis COS Disabled X X mode of operation that clears
all incoming calls and then only
∗9 Bump Call in Progress X recognizes emergency calls.
∗8 Join Call in Progress X
Bump/Join Call In Progress –
X The ability, upon receiving a
∗7 Join Queue
busy indication, for a level 3
office telephone to release or
#91 HHMM Set System Time (Military Time) X intrude upon an active call. The
level 3 phone may also simply
#90 ZMMDDYY Set System Date (Z = day of week with X
join the queue.
Sunday = 1)

 2008 Valcom, Inc. Page 12 of 38

 The following dial codes are for systems utilizing system
wiring supervision:

#81∗ Enable fault detection on detecting stations

#81# Disable fault detection on detecting stations
Requires level 3 access
#82 Architectural number, #, ... Architectural number, #, #
Clear individual station fault indication
#83 Clear all fault indications

Answering Calls (Auto Answer Disabled)

Function Procedure
To Answer a Call Lift handset. (Point of origin of call can be
announced in handset audibly).
Press ∗.
Speak to caller.
Replace handset.
Examine Call Waiting List (Voice Announce Scroll through the list by momentarily
Feature Enabled) pressing the hookswitch (Flash) after
each announcement. A beep will sound
indicating the last call on the list.
Connect to a Specific Station on the Call Waiting Lift handset.
List Press hookswitch (Flash) until the desired
station number is announced.

Press ∗.
Speak to caller.
Replace handset.
Ignore Station on Call Waiting List Press #.
Receive dial tone.
Dial desired station number.

 2008 Valcom, Inc. Page 13 of 38

Function Procedure
Call Transfer Press hookswitch (Flash) to place call
on hold.
Dial administrative to receive call.
Third party answers.
Press hookswitch (Flash); all parties
connected.
Hang up - or announce call and hang
up.
Conference Calls Press switchhook (Flash) to place call
on hold.
Dial administrative to be included in call.
Third party answers.
Press hookswitch (hookswitch flash); all
parties connected.
Bump Call in Progress (level 3 only) Dial desired station #.
(Allows an Administrative Station to interrupt a Receive busy tone.
call in progress and speak to desired station).
Press ∗ 9.
Connected to desired station.
Join Call in Progress (level 3 only) Dial desired station #.
(Allows an Administrative Station to dial a busy Receive busy tone.
station and join in conversation).
Press ∗8.
Join conversation.
Join Queue (level 3 only) Dial desired administrative station.
(Allows an Administrative Station to be added to Receive busy tone.
the call queue of desired Administrative Station).
Press ∗7.
Added to call of desired station.

 2008 Valcom, Inc. Page 14 of 38

 Page Priority

Priority is a very important concept in the Valcom MultiPath

system. Many different audio paths may be active in the system
simultaneously. Often a speaker will be requested to be the
recipient of more than one audio path at a time. Rather than mix
all the audio together, the system assigns each type of call a
priority, and only allows the highest currently active priority to be
heard. As an example, suppose station 101 is listening to a
background music source. When a group call page is originated
that includes this speaker the music will turn off at the speaker for
the duration of the page. And, if during the page a class change
tone becomes active, it will override the group page. When the
tone ends the page will automatically reconnect, and when the
page ends the music will reconnect.
Priorities in the system, from highest to lowest, are:

Emergency handsfree
Emergency all call or tone
Emergency group call
Time tone
Handsfree
All call
Group call
Background music

 2008 Valcom, Inc. Page 15 of 38

 Incoming Call Priority

Classroom calls placed to office telephones may have different

levels of priority. Valcom MultiPath provides for 3 different level of
call button priority - normal, urgent and emergency. If you are
using caller ID telephones with your system, Valcom MultiPath will
provide visual indication of the call priority as shown below:

000-200-0100 = Normal call from room 100

000-300-0100 = Urgent call from room 100
000-500-0100 = Emergency call from room 100

These different levels of priority are used to determine a calls

placement in the queue. When multiple calls are queued at an
office telephone, emergency calls will be placed at the top of the
queue (answered first) followed by urgent calls, and finally normal
calls).

Please note that emergency calls may (dependant upon the

telephone system) also cause idle office phones to ring with a
different (faster) ring pattern and will be displayed on the system
large display (if so equipped) in red characters.

 2008 Valcom, Inc. Page 16 of 38

 System Volume Adjustment

All of the Valcom MultiPath system volume controls have been

preset at the factory for optimal levels. If your system speakers
feature individual volume controls, these may be used to adjust
individual speakers.

Test Rooms

The test room feature is intended to minimize page and tone

disruptions in rooms where students have been temporarily
assembled for testing (such as SAT tests). Test rooms may be
defined via dial code #85 as a sort of temporary page group.
When a station is defined as a test room, it will be excluded from
all call and group pages except through dial code #36 which will
enable a one way call to all test room speakers, emergency all
call or emergency group pages. The following dial codes apply:

#36 Page to all "Test" rooms only

#85 Define test rooms
Architectural number, #, ... Architectural number, #, #
#86 Reset individual test rooms to normal operation
Architectural number, #, ... Architectural number, #, #

#87 Reset all test rooms to normal operation

Level 3 Access is required for all test room dial codes

Test rooms will automatically reset at midnight each day

 2008 Valcom, Inc. Page 17 of 38

 Figure 1 – V-PDP Front View

Controls and Features

1. Manual Emergency Buttons - Default Settings: (Consult 5. Monitor Select Switch - Allow selection of one of the three programs
Programming Section to change setting). A - FIRE Tone, B - for monitoring purposes.
TORNADO Tone, C - EMERGENCY Tone, D - ALL CLEAR Tone, E - 6. Monitor Speaker - Provides audio of the selected program (can be
MICROPHONE/ALL CALL PAGE Tone changed by moving the selector switch).
2. Program 1 Source Bass, Treble, And Volume Controls. VU level - 7. Microphone Input - Provides mic input for external all call.
Indicated program audio level. 8. Audio Input Jacks - Provides facilities to input auxiliary program
3. Program 2 Source Bass, Treble, And Volume Controls. VU level - source.
Indicated program audio level. 9. Volume Control for Monitor Speaker - Sets monitor volume for
4. Program 3 Source Bass, Treble, And Volume Controls. VU level - selected program.
Indicated program audio level. 10. Audio Output Jacks - Permits connection of external amplifier/monitor.

 2008 Valcom, Inc. Page 18 of 38

 Administration Tool
Valcom MultiPath is a state of the art microprocessor based school
communications system. In addition to the user-friendly dial codes
used to call the system speakers and to access specific system
functions, your Valcom MultiPath system has been provided with a
computer based Administration Tool. This user friendly tool is used to
set up time schedules for class changes and to distribute audio from
any of the 3 possible system music inputs to any or all of the system
speakers.

When you invoke the Valcom MultiPath Administration Tool and

connect to the system, this is the first screen that will appear:

Choose your method of

connection

Enter your system password

(default is 825266)

 2008 Valcom, Inc. Page 19 of 38

Once the configuration is received from the Valcom MultiPath System,
you’re ready to view or change the system audio groups, time
schedules, time groups, date and time and to distribute system music
sources.

 2008 Valcom, Inc. Page 20 of 38

 These tabs select which music
source input (Aux Source) you
want to manipulate.

The add function allows adding

stations from any combination
of the 72 audio groups. You can turn each of
the individual music
source inputs (Aux
Sources) off and on
You may label each aux by clicking the Play
source with an or Stop Buttons
identifying name

You select which speakers will

receive the music by placing a
check mark next to the
architectural or station numbers for
those speakers.

You have the option to view either the default

station numbers, by the assigned architectural
number (usually the classroom numbers), by
caller ID description or by all with sorting
capability.

 2008 Valcom, Inc. Page 21 of 38

 Fault Detection
If you system uses wiring fault detection, and the integrity of the wiring
to your call switches or speakers has been violated, or if any of the
system cards suffer communications failure, the following screen will
greet you upon invoking the Administration Tool.

This screen shows system cards that are not properly

communicating with the V-CPU4 and all speaker zones
that have wiring problems requiring attention. The
appearance of this screen is accompanied by a repeating
tone through your PC speakers. Users may silence the
tone by pressing Tone Off. Once the faults are corrected,
checking the box next to the corrected station and pressing
Clear will clear faults indications.

 2008 Valcom, Inc. Page 22 of 38

 Schedules
Each classroom/hallway may be assigned to any or all of the system’s
8 time groups. Each of the 8 time schedules (not to be confused with
time groups) may be set up to send audio (tone) to any of these 8
time groups at multiple scheduled times.
When you select the Schedules function, the following screen
becomes available. This screen allows users to turn schedules off and
on and to edit the scheduled events.
Select the schedule that
you want to manipulate by
clicking the appropriate
tab.

You can name each schedule

Check which days

of the week you
want this schedule
to run when
automatic schedule
operation is active.
If you’ve disabled automatic
schedule operation by using Turn the desired
dial code #50# or by forcing schedule off or
a schedule, you can restore on with these
automatic operation by buttons
clicking here
The Valcom MultiPath system
supports up to up to 255 events
per schedule (system maximum of
1024 events).

You can easily copy events from one schedule to the

To add an event, simply click Add. To Edit next or archive an entire schedule on your computer
or Delete an event, simply click on the to reload at a future time (great for seldom used
specific event and click Edit or Delete (see schedules).
next page)

 2008 Valcom, Inc. Page 23 of 38

 When Add or Edit is selected, users
simply:

Select when you want the event to

occur (24 hour time format).

Select which action you wish to take

place at the specified time.

If applicable, select how long you

want the action to occur.

Select which of the 8 time groups

will broadcast any audible actions
by checking any combination of 1
through 8.

Click OK.

The screen that becomes available when you select the Time Button
allows users to select which speakers (by station number or
architectural number) will be in the Valcom MultiPath‘s 8 time groups.
You can name each time group

 2008 Valcom, Inc. Page 24 of 38

The Audio Function allows users to select which speakers (by
station number or architectural number) will be in the Valcom
MultiPath’s 72 audio groups.

You can name each audio group

On the File menu, users may edit the address

book (used for organizing connection
information), set up system communication
settings, change the system date and time
settings, change the access password, print
reports, enable or disable automatic updates,
card fault detection or demo mode (used for
demonstrating the software).

 2008 Valcom, Inc. Page 25 of 38

 Printing reports allows
users to create a paper
record of the system dialing
plan, schedules, time
groups and audio groups

Users may update the system date and time by selecting the System
button:

You can opt to set the system time to be

the same as your PC’s time (Synchronize
System) or you can opt to set your PC’s
time to be the same as the system time
(Synchronize PC)

You can opt to synchronize the system

time to an Internet time server if an
Internet time server has been defined
(Options Menu)

You can send manual correction pulsed

to synchronous or impulse type clocks (if
installed)

Make sure you

press update
after you adjust
the system date
or time !!

 2008 Valcom, Inc. Page 26 of 38

 You can opt to synchronize the system time to an Internet
timeserver if an Internet timeserver has been defined. This
feature is found under the “Options” Menu).

You may add an error to

your system time if so
desired
Click here to find a list of
available timeserver
URLs

 2008 Valcom, Inc. Page 27 of 38

 The Options menu allows users to define holidays (for the
purpose of automatic time schedule operation), define when
daylight saving time begins and ends (for the purpose of
keeping the system time correct), modify caller ID descriptions
for the stations (up to 15 characters), define when the system
should operate in day mode and night mode and to set up or
modify time server parameters.

To define a holiday, check the box next

to the holiday that you want to define and
enter the holiday date. When a defined
holiday occurs during automatic
schedule operation, all time schedules
that are denoted to run on holidays will
be active.

 2008 Valcom, Inc. Page 28 of 38

Daylight Saving Time may
be disabled, automated via
calculation, Internet
timeserver or by manually
entering the dates for the
time change. If Internet
Time server updates are
enabled, manual and date
based options will not be
available.

You can set up the times that the

system will enter day and night
mode on a per day basis. This is
primarily for the call button class
of service programming.

 2008 Valcom, Inc. Page 29 of 38

 To change Caller ID descriptions, select a station that requires
modification and enter a new caller ID description using up to 15
alphanumeric characters. Use the keyboard arrow keys to navigate
when changing multiple caller ID descriptions. Press OK when
changes are complete.

 2008 Valcom, Inc. Page 30 of 38

Once the desired updates have been entered in the Administration
Tool, users simply press the Update button to send the new data to
the Valcom MultiPath.

 2008 Valcom, Inc. Page 31 of 38

 Glossary

Automatic Time Schedules – System time schedules may run in one

of 2 modes of operation. When a schedule or schedules is/are forced
on via a basic input, only those schedules will be active. Schedules
forced on via basic input will be on until all basic inputs programmed
to force schedules are released after which automatic schedule
operation will resume. When a schedule or schedules is/are forced on
via a dial code, or through the Administrative Tool, those schedules
will be active in addition to the automatic operation of all of the other
schedules. Schedules that are forced on will run regardless of which
days of the week are associated with them. When Automatic Time
Schedules are utilized, schedules will run simultaneously following
their weekday and/or holiday assignments. Schedules that are forced
on via dial code or through the Administrative Tool return to automatic
operation at midnight each day. Note that if an event is still playing
on a schedule when the next event on that schedule occurs, then
that 1st event is turned OFF before the new event is turned ON. If
2 Schedules play overlapping events, then the 1st event will be
momentarily interrupted by the second event.

Bump call in progress – When an office telephone with level 3 access

calls a station that is busy talking to another office telephone, the level
3 phone can connect to the busy station and disconnect the originally
connected office telephone by dialing ∗9.

Confirmation tone – A tone provided to a station speaker indicating

that the associated call button has been successfully activated.

Crisis mode – When crisis COS is enabled by dialing ##9∗ or shorting

a designated V-URI input, all calls in queue are dropped. Following
this purging of queued calls, only emergency calls will be recognized
by the system.

 2008 Valcom, Inc. Page 32 of 38

Day/Night Mode – The system allows for different operation during the
day than at night. The time that the system enters these time sensitive
modes is programmable.

Fault Detection – Beginning with V-CPU4 Firmware release 3.10, it is

possible to monitor the MultiPath system for card “loss of
communication” faults and for wiring faults. If properly configured for
fault detection, fault will be reported in the Administration Tool.

Join call in progress – When an office telephone with level 3 access

calls a station that is busy talking to another office telephone, the level
3 phone can connect to the busy station and conference with
originally connected office telephone (and the station) by dialing ∗8.

Join queue – When an office telephone with level 3 access calls an

office telephone that is busy, the level 3 phone can join the queue of
the busy office telephone ∗7.

Office phone access levels – Programmable levels of

restriction/access that can be assigned to any of the office
telephones. Refer to the following chart for details:

Level 1 Level 2 Level 3

Dial any station All Level 1 functions All Level 2
Zone page functions
Emergency all call
All call page Bump conversation
Manual relay control
Transfer calls Join conversation
Manual schedule
Conference calls control Test Room
Commands
Manipulate call-in
queue
Call pickup
Call forward
Program sources
on/off

 2008 Valcom, Inc. Page 33 of 38

Privacy Tone – A tone that sounds over a handsfree talkback speaker
every 15 seconds to discourage eavesdropping.

Pre Announce Tone – A tone that sounds over a speaker indicating

that the speaker is now active and an announcement will follow.

System Password – A user definable password that is required to

allow connection of the Valcom MultiPath Programming Tool or
Administrative Tool to the system.

Time Groups – The Valcom MultiPath offers 8 time groups. Any or all
of the system stations may be added to any or all of the time groups.
These groups are used for the purpose of event distribution (time
tones, aux source audio) through the 8 time schedules. Note – In
some versions of Valcom MultiPath, if aux source 1 is enabled,
then time group 8 will not be available. If aux source 2 is
enabled, then time group 7 will not be available. If aux source 3
is enabled, then time group 6 will not be available.

Test Rooms – The test room feature is intended to minimize page and
tone disruptions in rooms where students have been assembled for
testing (such as SAT tests). Test rooms may be defined via dial code
#85 as a sort of temporary page group. When a station is defined as a
test station, it will be excluded from all call and group pages except
through dial code #36 which will enable a one way call to all test
station speakers, emergency all call or emergency group pages.

 2008 Valcom, Inc. Page 34 of 38

The following pages contain programming templates to aid in organizing the information required
to program the Valcom MultiPath system. Please make additional copies as necessary.
Station Programming for Time Groups Template
Note – In some versions of Valcom MultiPath, if aux source 1 is enabled, then time group 8 will not be
available. If aux source 2 is enabled, then time group 7 will not be available. If aux source 3 is enabled,
then time group 6 will not be available.
Time Groups

Time Group 1

Time Group 2

Time Group 3

Time Group 4

Time Group 5

Time Group 6

Time Group 7

Time Group 8
(If available)
(if available)

(if available)
Station # Architectural Caller ID
Number
 Station /Arch #
Station /Arch #

37 1

38 2

39 3

40 4

41 5

42 6

43 7

44 8

45 9

46 10

47 11

48 12

49 13

50 14

51 15

52 16

53 17

54 18
Audio Group

55 19

56 20

57 21

58 22

59 23

60 24

61 25
Station Programming for Audio Groups Template

62 26

63 27

64 28

65 29

66 30

67 31

68 32

69 33

72 34

71 35

72 36
 Time Schedule Programming Template
Schedule # Schedule Name Schedule # Schedule Name
Event Time Tone/Aux Duration Time Group Event Time Tone/Aux Duration Time Group
Source Source
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
12345678 12345678
Schedule Run Days M T W TH F S S H Schedule Run Days M T W TH F S S H
 Holiday Programming Template
Holiday Date

Day Night Timing Template

Day Mode Start Time Night Mode Start Time
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Holidays