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The document outlines various specific information categories related to customer interactions, including FA, DA, PV, TC, RETtc, CR, AW, LV, WV, and EV details. It includes fields for comments, rejection reasons, visit dates, and personal information of customers. Additionally, it covers billing arrangements, offers, payment modes, and customer proofs required for account verification.

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sanskarsingh0021
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0% found this document useful (0 votes)
32 views6 pages

PDF File

The document outlines various specific information categories related to customer interactions, including FA, DA, PV, TC, RETtc, CR, AW, LV, WV, and EV details. It includes fields for comments, rejection reasons, visit dates, and personal information of customers. Additionally, it covers billing arrangements, offers, payment modes, and customer proofs required for account verification.

Uploaded by

sanskarsingh0021
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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CPOS

FA specific information

Remark FA comments

Reject reason FA documentation status

Date Of Call Hold Reason

Local Refree OTP date and time Number of Tele Caller

Tele Caller Name Time Of Call

Latitude Longitude

Date of Visit Timestamp

DA specific information

De-dup status De-dup count

VF_DEDUP_COUNT Reject reason

Black List Count DAComment

PV specific information

PV comments Reject reason

WV done NO PV SUBMET

PV spoke with PV date of visit

PV agent name PV time of visit

Not visited NO PV VOC

Other

TC specific information

TC comments Reject reason

TC spoke with TC date of outcall

TC time of outcall TC subscriber contacted on

TC VOC Other

RETtc specific information

RETtc comments Reject reason

RETtc spoke with RETtc date of outcall

RETtc agent name RETtc time of outcall


RETtc subscriber contacted on

CR specific information

CR comments Reject reason

AW specific information

AW credit comments Reject reason

AW sales comments Reject reason

AW marketing comments Reject reason

AW CS comments Reject reason

LV specific information

LV comments Reject reason

WV specific information

WV comments Reject reason

WV SUBMET WV spoke with

WV date of visit WV agent name

WV time of visit Not visited NO

WV VOC Other

EV specific information

EV comments Reject reason

Large account cust code Bill cycle Bill Cycle 01

IMC group

CUG

CUG NO CUG Service

HYBRID CUG NO HYBRID CUG SERVICE

COMMUNITY ID

COFU

COFU

COFU NO
COFU pack

Additional Fields

mPesa NO Go Green NO

Standing Instruction NO Additional Connection For Data NO


Product

Additional Connection for Mobility NO Others

showRelatedOffers

Customer application form (Postpaid individual)

Activation type Group Activation IOIP Customer class IM Enterprise Employee

CAF number Primary entity

Secondary entity Type of cell number

Premium number charges Cell number

SIM number Block number

IMSI NUMBER Bill to cell id

Sale date Manual Receipt No

Postpaid IWR No Existing Customer Name

GST Registration Type Existing Customer DOB

GST Customer Type GST Registration Number

Place of Supply Cloud Telephony

Cloud telephony access number

Handset

Handset make/model Handset IMEI number

Document pick-up

Document pick-up date Document pick-up time

Others

CDF NO DND NO

VPO NO

Preferred time for WV Dealer comments

IS CIBIL ALREADY DONE NO SOURCE OF AQUISITION


Desk Location NA FOS CODE

Personal

Gender MALE Title Mr.

First name Middle name

Last name Fathers / Mothers maiden name

Date of birth Nationality Indian

Email address- personal Email address- official

Is PwD NO OTP

Verify Email Id

Supplementary information

Language English Company name

INDUSTRY DESIGNATION

Vodafone cell number (other state) Alternate Number Type

Alternate number Department

Enterprise Code Authorized Signatory Email

Authorized Contact Number Of Mobile Connections

Authorized Signatory Rajkumar pandey Large Account Code

Organisation Unit CO. GOVT IOIP MPCG

Official address

Block number/building Landmark

Country INDIA State CHHATTISGARH

City Area/Suburb

Pincode Employee number

Contact with extension

Residential address

Block number/building Landmark

Country INDIA State CHHATTISGARH

City RAIPUR Area/Suburb

Pincode Contact number

Permanent address

Block number/building Landmark


Country INDIA State CHHATTISGARH

City Area/Suburb

Pincode Contact number

Physical Verification address

PV to be sent / Billing address Residential Address type In city

Customer proofs

Proof of identity type Uid Card Aadhaar Card Proof of identity value

Proof of address type Uid Card Aadhaar Card Proof of address value

PAN number Form 60 NO

GST Registration Type GST Customer Type

GST Registration Number Place of Supply

Financial Account

Credit Limit Credit Status PV

Provisional credit status PV credit status

Credit status PV

Name Info

Sex MALE Title Mr.

First name Middle name

Last name

Addresses

Block number/building Landmark

Country INDIA State CHHATTISGARH

City RAIPUR Area

Pincode

Billing Arrangement

Bill Language English Delivery Mode Post

Pay Channel

Description Payment Method Cash

Offer : Vi Gov 249#0

Offer Parameters

Future boolean4

No

RC override amount type


None

Number of cycles to override RC

Override RC amount

Future string2

Offer Parameters

Offer 1: Vi Gov 249#0

Charge Distribution

One Time Charges

Recurring Charges

Distribution

Associations

Price Plan Vi Gov 249 Scheme SDW Corp Group

Waivers Value added services GPRS Bearer Service

Promos Free Roaming (Nat OG+IC) Pre PV NO

Complimentary services Calculate Deviations Contractual Agreement

Service Type Data Pack

CSP ID

showRelatedOffers

Payment Mode

Mode Cash Name of bank

Branch Cheque number

Bank Account Number Activation fee (Rs)

Security deposit (Rs) Bill Service Green Bill

Credit Card Number

Static Block

Info Data Scheme : Info Data Waiver

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