Horton 2007
Horton 2007
LITERATURE REVIEW
This article is part of a wider study entitled Value of Nursing, and contains the literature
search from electronic databases. Key words for the search included ‘values of nursing’,
‘values in nursing’, ‘organisational values’ and ‘professional identity’. Thirty-two primary
reports published in English between 2000 and 2006 were identified. The findings
highlight the importance of understanding values and their relevance in nursing and how
values are constructed. The value of nursing is seen to be influenced by cultural change,
globalization, and advancement in technology and medicine. These factors are crucial in
providing a more structured and measured view of what nursing is, which will result in
greater job satisfaction among nurses, better nurse retention and enhanced patient care
within a supportive and harmonious organization. The findings of this review have
implications for policy makers in recruitment and retention in determining the global
value of nursing.
Introduction
Much attention by governments is given to health care. Within nursing, the focus on
recruitment and retention has often been on economic and demographic factors, such
as terms and conditions of employment. The inadequate attention to the cultural,
organizational and professional values that may underlie such factors demonstrates a
lack of understanding of these values and their importance. To have a map of various
perceptions, whether positive or negative, of the values and meanings of, and in,
nursing as a social/work/professional role would assist policy making in health care
and health care education. For example, it is well recognized that salary levels are not
always critical factors in choice of profession and subsequent job satisfaction.
Demographic developments, especially population ageing and the decline in
fertility, as well as a variety of medical and biotechnological developments, have
served to accentuate the attention given to care, raising political, financial and ethical
issues and dilemmas that seem to reach into every corner of modern life.1 In the UK,
values in the National Health Service have received significant attention, culminating
Address for correspondence: Khim Horton, Faculty of Health and Medical Sciences, University
of Surrey, Guildford GU2 7TE, UK. Tel: 44 (0)1483 68 4555; Fax: 44 (0)1483 68 6711; E-mail:
[email protected]
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The value of nursing 717
in three major reports.24 Hewison argued that National Health Service values are ‘not
fixed and the predominance of particular values change over time’ (p. 253).5 Adapting
to the dynamic nature of health care is a challenge for nursing and represents a value
that is often not recognized by lay people, health professionals and governments.
Malone6 argues that effective patient care requires a valued and rewarded nursing
workforce.
With the continuing change in the status and role of nurses, the profession needs to
question the direction in which it is heading,7 decipher its core values and reach some
agreement about the moral nursing values of practice.8 It is of profound interest to the
profession as a whole to continue to examine the ways in which values in nursing
are portrayed, and whether these are subject to change globally. This article provides
background understanding of the current knowledge of the value of nursing. An
integrative review has been undertaken to assess the current research available.
As the broadest type of review method, an integrative review allows its findings
simultaneously to include experimental and non-experimental research in order to
understand a phenomenon of concern, and incorporates a wide range of purposes: to
define concepts, to review theories and evidence, and to analyse methodological issues
of a particular topic.9,10
Conceptualizing value
We wanted to know about the value of nursing, thus we need to know what the word
‘value’ means. Value indicates what is important, worth while and worth striving for.
It has often been suggested that individual achievement and materialism are major
values in western industrial society. Like norms, values vary from society to society.
Haralambos and Holborn11 give examples of western society’s values placed on
human life as expressed in terms of the norms associated with hygiene (in the home),
settling arguments or disputes without violence, protecting life and limb, and the
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718 K Horton et al.
many safety regulations in the work-place. Lawton12 suggests that values are also
beliefs that are considered to be socially and personally desirable and therefore are
recognized as being important in organizations. Hewison5 adds that societal,
organizational and personal values all influence the way people operate in large
institutions.
At an early meeting of the working group of the Value of Nursing research team,
group members brainstormed what is meant by ‘value of nursing’. Examples given
were the estimation of nursing as a social and/or work and/or professional role in the
minds of various stakeholders such as nurses, health care managers, physicians and
other professionals, citizens, policy makers, current patients and nurse educators.
‘Value’ could be explicated in terms of degrees between polar opposites such as,
for example, socially useful/useless, prestigious/low status, fulfilling/unfulfilling,
skilful/unskilled, respected/disrespected, opportunities for advancement/dead-end,
requiring certain (named) virtues/not requiring certain (named) virtues, supported/
unsupported, autonomous/dependent and so forth.
The research study itself was therefore conducted by interview, in order to decrease
the potential for the researchers’ own preconceptions to influence the outcome. The
findings will be published in due course.
Method
In order to be included in the literature review, studies had to:
. Have a focus on the value(s) of nursing, value in nursing, organizational value or
professional identity;
. Be published during the period 2000/2006;
. Be in English;
. Be randomized controlled trials, observational studies, evaluation studies, or
inductive studies;
. Be written by nurse authors from all branches, trained or student nurses;
. Be inclusive of any setting (hospital, primary care and care homes);
. Measure or self-report on the value of nursing, organizational value, or professional
identity.
Identification of studies
We searched for all potentially relevant literature, both published and unpublished,
and included relevant evidence regardless of the country of origin. The search was
carried out using the research databases MEDLINE, Cumulative Index of Nursing
and Allied Health Literature (CINAHL), PsycINFO, Psychological and Behavioural
Sciences Collection, Internurse and British Nursing Index. The search was restricted to
English language items for pragmatic purposes, and publication during the period
2000/2006 to ensure currency. Key words used to identify relevant sources were:
. Value of nursing;
. Values in nursing;
. Professional identity;
. Organizational values.
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The value of nursing 719
In addition, the reference lists of papers, reports and review articles were checked to
see if they cited references not identified by the electronic searches, and we contacted
researchers and experts in the field to identify unpublished or grey literature. Using
these criteria, a total of 121 articles were retrieved. Although titles and abstracts
seemed to indicate that the retrieved articles were relevant, after reading it was found
that 89 were not pertinent to this study. Appendix 1 details the 32 relevant articles,
their design and their methodologies.
Procedure
Each article was briefly read by one of the authors to identify the main points before
assigning key words. As advocated by Cooper,13 we reviewed, categorized and
critiqued each item. To facilitate this process a code sheet was constructed to record
pertinent information about each study.
The snowball method was used to identify additional literature by means of the
reference lists of research reports accessed through the databases. Relevant articles
were then identified using the same process of database searching, first by title, then
abstract and conclusion, followed by full text. These methods follow the recommenda-
tions of Conn et al.14
After this initial review, the articles were read in more detail and assessed by all
three authors. This was supplemented by discussion regarding review findings
and emerging themes. Our findings are presented below using the main themes.
The country of origin of the individual studies cited below is indicated where
appropriate.
Information on study design and some comments are given in Appendix 1, and a
summary of the findings is shown in Tables 1 and 2.
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720 K Horton et al.
Country No.
Australia 4
Belgium 1
Canada 2
Greece 1
Hong Kong 2
Israel 1
Italy 1
Japan/USA 3
Norway 3
Sweden 2
Taiwan 2
UK 7
USA 2
USA/Canada 1
Total 32
Applied philosophical 1
Correlational 2
Cross-sectional 2
Ethnographic 5
Grounded theory 2
Historical 2
Phenomenological 6
Qualitative interview 4
Secondary analysis 2
Survey 6
Total 32
Summary of results
The articles retrieved highlighted moral values as an integral part of society and of
nursing. The literature also showed that this is an area of interest to researchers world-
wide.
The research conducted in the 32 reviewed articles was based on data from 14
countries. A range of methods have been identified, including ethnography,
phenomenology, qualitative interview, cross-sectional surveys and secondary analysis.
The methods chosen to investigate the questions were appropriate to the stated
purpose of the research. The studies used a variety of sampling methods, all with a
precise definition as to why they were chosen. Most had descriptions of study
limitations; these were mainly sample and design issues, including small sample size,
convenience sampling, limited collection in one setting and limitations of cross-
sectional design.
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The value of nursing 721
The main themes that emerged and which have been used here to present the
literature were:
. The role of the nurse;
. The concept of ‘care’;
. The concept of value;
. Values and culture;
. Moral values and the impact on nursing;
. Personal value;
. Organizational value;
. Factors influencing the value of nursing.
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722 K Horton et al.
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The value of nursing 723
. Self-protection; . Obligation;
. Personhood; . Moral attitude;
. Privacy; . Person focused;
. Creativity; . Judgment; freedom;
. Aesthetics; . Individualism;
. Management; . Positive acknowledgement and
. Economic returns; personal achievement.
. Courage;
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724 K Horton et al.
Personal value
Research regarding value systems has shown that personal value systems influence
professional lifestyle.35,38,39 In essence, when applied to nursing this indicates that
nurses’ personal value systems influence the actions they take. This has many
implications. If nurses are influenced by a strong value system, they will tend not to
conform to conditions with which they disagree.56 This may also change the way in
which nurses practice. Wros et al.36 clearly state that professional values differ between
American and Japanese nurses. Different practices are apparent with regard to
advocacy. Advocacy is a strong American value that is always considered when
caring for patients; however, in Japan nurses advocate for their patients only if asked to
do so by the patients themselves.36
Begat et al.,30 Fealy,15 McNeese-Smith and Crook,27 and Perry39 all concur with
the statement by the World Health Organization that to be able to ‘meet the challenges
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The value of nursing 725
of their profession, nurses need to be clear about why they think and act as they do,
and they need to perceive themselves as being empowered’ (p. 222).57 This provides
more evidence of the importance for nurses to have a clear understanding of what
their values are.
From a nursing management perspective, understanding the values that motivate
individual staff is an important tool for managers. In a survey of 412 nurses, McNeese-
Smith and Crook27 reported a number of benefits of understanding these values and
state that such knowledge can improve worker production, assist in team performance
and cohesion, and aid performance counselling. These are all traits of the nursing
profession that require attention. According to Fealy the ‘good nurse ideal was
inseparable from the values that constructed nursing practice and defined its
boundaries’ (p. 654).15 Good nursing is defined by its values. It is therefore important
for nurses to understand the values with which they practice, so that good nursing
practice can be achieved.
Organizational value
Another important aspect relating to the value of nursing stems from organizational
value. In the work-place, it is argued that an individual’s values are shaped by the
positions and responsibilities held,58 the effect of taking responsibility, achieving
results, developing a sense of worth, and recognizing and using skills and abilities.
Buffon et al.58 also looked at the values of an organization and how these are de-
termined. The most influential factors are: ‘Integrity; respect; customer focus;
involvement; quality; creativity/innovation; accountability and fairness’ (p. 248).58
Indeed, health care organizations and systems are prime examples of differing cultures
within a working environment, and as such tend to have a variety of individual value
systems.59 This in turn may lead to a range of individual professional goals and
targets. Such an environment may have links to the feelings of ‘being lost’ and
‘undervalued’ that many nursing staff have communicated.60
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726 K Horton et al.
all contribute to changes in cultural diversity and therefore influence values. However,
it is important to recognize that cultures that influence values are not unique to
geographical areas but are also part of institutions, for example, the culture of
a hospital.6163
Globalization results in people travelling longer distances for business and pleasure,
leading to an increased global market and the internationalization of organizations.
This in turn leads to increased migration figures across the world,64 which have
considerable impact on the daily work of nurses, with such realities as avian flu and
international terror now a world-wide issue; such circumstances affect our health, our
need for health services and the way in which nurses work.64 At the same time, the
health care system is continuing to evolve. Medical advancement is based on
developments in pharmacological and physiological research and on the implementa-
tion of technology within all aspects of health care.59 In addition, the extension of
nurses’ role, including undertaking surgical procedures and performing venepunc-
ture, as well as nurse prescribing, must have an impact on the value of nursing.65
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The value of nursing 727
tackled and what the results may be. The only deduction we can make is that a
cohesive nursing work-force will lead to greater job satisfaction and ultimately better
patient care. This can happen only when nurses have a greater understanding of the
role of nursing and what it means. The appeal of nursing as a realistic and successful
profession needs to be built, tackling the recruitment problem, and establishing a
strong career-focused work-force.
This literature review has highlighted past values in nursing and has also touched
on the impact of developing technology in medicine, as well as the impact of culture
and globalization. We echo Malone’s6 appeal that ‘promoting the value of nursing has
to come from nurses themselves’ in that we need to utilize the body of evidence to
demonstrate the positive impact nurses have on patient care.
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728 K Horton et al.
type, how many, for which needs / have long been seen as vital aspects of policies in
health care, with ripple effects on basic and secondary education, taxation and the
general well-being of a society. For nurses to be involved in policy making at high
levels, it is important that they understand clearly what the value of nursing is in terms
of the wider global economy and planning for good governance.
Acknowledgements
We would like to thank the researchers of the Value of Nursing project. We thank in
particular Dr Douglas Olsen, Professor Samantha Pang and Professor Janet Storch for
their valuable comments on earlier drafts of this text.
Khim Horton and Verena Tschudin, Faculty of Health and Medical Sciences, University of
Surrey, Guildford, UK.
Armorel Forget, Royal Surrey County Hospital, Guildford, UK.
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Appendix 1
K Horton et al.
Outline of studies
Allan and To explore the Ethnographic case study England Nurses justified their new Emotions are acknowledged and
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Barber, 200522 nature of advanced approach, including advanced nursing roles to managed in response to perceived
fertility nursing 4 weeks of participant develop a therapeutic use patient and nurse needs. The authors
roles and to observation and of self. suggest that nurses offer and that
describe these semistructured interviews patients ‘sense’ something more than
roles with 5 nurses, 1 health care instrumental care, even when engaged
assistant, 1 doctor and in routine tasks.
3 infertile couples
Barron and West, To investigate Secondary analysis from England Many nurses leave to care There are positive links between job
200572 factors associated British Household Panel for their families. Nurses seem satisfaction and commitment to the
with qualified Survey data collected to be vulnerable to leaving early organization. Most important
nurses in Britain between 1991 and 2001; in their careers, but those who elements to dissatisfaction are lack of
moving to different sample size 5000 house- survive the first few years are promotion and training opportunities.
employment holds likely to remain in their Nurses born outside of UK are less likely
statuses profession. Job characteristics to leave early. Using initiative is the key
key to leaving: low pay, to job satisfaction and retention. Now is
managerial responsibility. the time to re-examine the value that is
attached to the caring work of nursing.
Begat et al., 200530 To examine nurses’ Descriptive/correlational Norway Nurses’ satisfaction and job Main job stress and anxiety factors were
satisfaction with study using stress is significantly correlated to do with ethical conflicts. Gives
their psychosocial questionnaires with ethical conflicts in which examples of values. Nurses’ own values
work environment, Sample: n 71 nurses nurses base their actions on and norms influence their actions. The
their moral from 2 hospitals knowledge, principles, other organizational values are part of nurses’
sensitivity and nurses’ knowledge and their psychosocial work environment. Often
differences in feelings. Significant correlation these are conflicting, and nurses are
outcomes of clinical between ‘independence’ and forced to compromise their moral
nursing supervision ‘relationship with colleagues’ integrity.
in relation to and ‘collaboration and good
nurses’ well-being communication’ and ‘work
demands’.
Appendix 1 (Continued)
Cowin, 200173 To develop a tool Exploratory and Australia Final version of the measure Shows that nurses’ self-concept is
to measure confirmatory, using expert contained 36 items in 6 subscales. multidimensional. This measure is now
self-concept, panel to review factors Both groups rated their utilized in a causal study to examine the
specifically for in the subscales self-concept in a positive manner, effects of a positive self-concept on job
nurses Sample: 2 groups of nurses suggesting that they were satisfaction and nurse retention.
participated: group 1 comfortable and confident as
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Kihlgren, 200074 nurses experience hermeneutic method patient in focus; being a team more experienced. Does this mean that
the meaning of their involving 20 nursing leader; preceptorship; and task the value of nursing also changed over
identity as nurses students orientation. Nurses did not time?
when students change their perspectives, but
and 2 years showed transition over time.
post-registration The dominating perspective is
understood as the professional
identity of nurses.
733
Nursing Ethics 2007 14 (6)
734
Appendix 1 (Continued)
K Horton et al.
of origin
Faithfull and Explores the nature Qualitative design; data England Valuing nursing as a therapy in Suggests that fundamental values of
Hunt, 200575 of the role of the drawn from field notes itself is often overlooked. nurse-led care need to change. Describes
nurse in the and qualitative comments Analysis highlighted 7 meaning of values and values integral to
development of a during a pilot study professional values integral to nurse-led care. Highlights that there has
nurse-led service nurse-led care and leadership. been a significant shift in nursing values,
These include: therapeutic therefore the concept of nursing has
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Heung et al., To determine how Phenomenological study Hong Kong The SARS crisis enhanced a Values: commitment to the profession
200476 the impact of the involving 10 nursing reconstruction of worldview and and moral responsiveness to society.
severe acute students affirmed the professional identity Understood the value of health.
respiratory of nursing students. Recognized the value of nursing as a
syndrome (SARS) profession that concerns others’ lives
event might have and being altruistic in nature.
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affected nursing
students in
identifying with the
nursing profession
Itzhaky et al., To compare Cross-sectional Israel Nurses have higher levels of Suggests that nursing education
200455 empowerment, questionnaire survey: knowledge, self-concept, critical prepares nurses to feel more capable
skills, and values ofrandomly recruited awareness and propensity to act and competent than social workers to
social workers and sample of social workers than social workers. Both groups treat patients. This may be related to
nurses from 3 social services seem to prefer to work in groups, nurses’ roles and tasks being more
departments (n 213) and believing that it contributes to defined.
nurses (n 152) from 2 their professional identity.
randomly selected regional
hospitals
Lemonidou To explore students’ Phenomenological design Greece The process of developing an Nursing is caring and nurturing in
et al., 200433 lived experience of based on journal narrative awareness of personal values nature. It is focused on supporting and
ethics and their analysis through empathizing with empowering individuals / restoring
perceptions and Sample: 75 student nurses patients was identified as the balance and integrity. Nursing students
understanding of core theme of students’ need to develop their self-awareness as
encountered ethical experience. ethical agents.
Maclntosh, 200329 To explore Grounded theory USA/ Three stages / assuming One of the biggest values is that of
experienced nurses’ approach with substantive Canada adequacy, realizing practice, and respect. Has implications for nurse
perceptions of how and theoretical coding and developing a reputation / occur education to help prepare nurses for
they became constant comparative when nurses encounter realities in the work-place and to be
professional analysis discrepancies and dissonance. active in developing their professional
Sample of registered Feeling respected and feeling identity.
nurses: n 21 professional are influenced by
how others respond to nurses
themselves.
735
Nursing Ethics 2007 14 (6)
736
Appendix 1 (Continued)
K Horton et al.
of origin
Martin et al., To determine the Survey design with a USA Key findings relate to sex and This study shows new information
200377 congruency in value convenience sample of ethnicity. Ethnic groups differed about the professional values held
orientation of 1450 graduating nursing on the responses to 3 of the by graduating students.
graduating nurses students in Texas subscales representing nurses’
values: respect for human dignity,
safeguarding the client and
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Pask, 200379 To determine the Applied philosophical England Nurses experience value of Nurses’ opinion of themselves is
nature of moral method using interviews 2 kinds: value that is recognized dependent on their ability to see the
agency in nursing with nurses as being intrinsic to the moment; good in what they do.
and why nurses see Sample: 5 nurses and that which is experienced
value in the work when the self of the nurse
they do. achieves that which he or she
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help other human first-year nursing students an emphasis on both self-esteem opportunity to form and develop
beings; to establish (n 315); 18 students also and other-concern. All 18 student virtues such as altruism and courage.
what helping others interviewed interviewees expressed a wish for
means to them and acknowledgement and positive
what would be the feedback when helping others.
consequences for
modern nursing
and education of a
shift in value
737
Nursing Ethics 2007 14 (6)
738
Appendix 1 (Continued)
K Horton et al.
of origin
Shih et al., 200281 To compare the Purposive sample of Taiwan Their rescue experiences further Most of the nurses recognized the need
impact of rescue 46 nurses; in-depth convinced them of the value of to be more considerate, altruistic health
experiences on semistructured nursing and confirmed them as care givers. From this study we can learn
Taiwanese female interviews valuable and competent helpers. how clinical situations (i.e. death and
and male nurses Male and female nurses valued dying, emergency and disaster) impact
who worked as different things. The experience on nurses’ own biopsychosocial/
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Watson et al., To compare and Survey method using UK/Spain There are similarities between Caring is central to nursing. Culture is
200343 contrast perceptions Caring Dimensions Spanish and UK nurses’ comprised of geographical, historical,
of caring in nursing Inventory perceptions of caring societal, linguistic and ethnic
between Spanish Sample: UK n 1430; dimensions. Different cultures express
and UK nurses Spain n 224 different levels of importance of
individual aspects of caring.
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Wimpenny To explore the Serial taped group and Belgium/ Development of key themes: If we don’t engage with nurses/nurse
et al., 200582 evolving nature of individual interviews Scotland personal values and culture, educationalists in Europe we will have a
an understanding of engagement and culture, narrower, limited view of culture and a
culture through personality and culture, and lack of sensitivity in understanding
attendance at an physicality and culture. about our own and others’ culture.
intensive pro- Teaching and learning about culture is
gramme for nurses central to the development of modern
in Belgium and relevant practice in a multicultural
world. This will lead to a greater
understanding of cultural issues in
nursing and health care education.
Wong and To reveal early lived Phenomenological Hong Kong Clinical learning is essential to Values about nursing are learnt through
Lee, 200083 nursing experiences approach involving professional development: how primary socialization.
and explore the thematic analysis of critical one learns to be a nurse.
impact of such incidents provided by 77 Therefore it is important that the
experiences on participants clinical setting is a positive one
long-term that encourages learning and
professional shows good practice.
development
739
Appendix 1 (Continued)
Nursing Ethics 2007 14 (6)
740
Reference Purpose Methods Country Results Comments
K Horton et al.
of origin
Wros et al., 200436 To build on the Secondary analysis of USA/Japan Nurses from the USA and Japan Confirms that there are commonalities
knowledge base data from two share common values and ethical and differences in nursing values and
informing phenomenological studies concerns as professional nurses, ethical concerns. Nurses also have many
multicultural of nurses in the USA and including competence, respect for practices based on their cultural
nursing ethics by Japan. Individual the patient, responsibility, background. Nurses from both cultures
examining and interviews and focus relationship and connection, felt the need to preserve and protect the
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comparing the group interviews were importance of family, caring, a trust and relationship between patients
background conducted good death, comfort, truth telling, and physicians.
meanings and understanding the patient/
values behind the situation, and anticipatory care.
ethical concerns of However, nurses from each
nurses from Japan country also hold unique values
and the USA not found in the nursing practice
of the other country.
Yamaguchi, 200437 To explore the Cross-sectional Italy Nurses were considerably less Sociocultural and organizational factors
sociocultural ethnographic study using well educated than doctors and influence the work culture of nurses.
organizational ethnomethodology were used to medical power and Nurses need to question tradition and
factors that Sample: n 25; 4 focus status. They were directed in seek university education so that they
influence the work groups nearly all activities by physicians. are recognized by doctors, management
culture of nurses in Little leadership from nursing and the public for their contribution to
an operating theatre management led nurses to be patient care outcomes and the value of
in Italy defensive towards change. the nursing profession.