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Exercise 6: Problem: Fix Steps

The document provides troubleshooting steps for a Mac that won't connect to Wi-Fi while a phone works fine. Suggested fixes include turning Wi-Fi off and on, forgetting the network, restarting the Mac and router, and using Wireless Diagnostics. Following these steps should resolve the Wi-Fi connectivity issue.

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artemvasylenko26
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27 views1 page

Exercise 6: Problem: Fix Steps

The document provides troubleshooting steps for a Mac that won't connect to Wi-Fi while a phone works fine. Suggested fixes include turning Wi-Fi off and on, forgetting the network, restarting the Mac and router, and using Wireless Diagnostics. Following these steps should resolve the Wi-Fi connectivity issue.

Uploaded by

artemvasylenko26
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Exercise 6

1. must be switched on
2. might not be connected
3. may not be switched on
4. can’t be a power problem
5. might not be connected
6. may be faulty
7. must be faulty
8. might be faulty

Text
Problem: My Mac won’t connect to Wi-Fi, but my phone works fine.

Fix Steps:

● Turn Wi-Fi Off and On


○ Click the Wi-Fi icon (top right on the toolbar ).
○ Turn it off, wait 5 seconds, turn it back on.
● Forget the Network
○ Go to System Settings > Network > Wi-Fi.
○ Click your network then Click Forget This Network.
○ Reconnect and type your password again.
● Restart Your Mac
○ Click the Apple logo on the toolbar then restart.
● Restart the Router
○ Unplug the router, then plug it back in.
● Try Wireless Diagnostics
○ Find app a Wireless Diagnostics
○ Open Wireless Diagnostics then follow the steps.
Result: Wi-Fi should now work again!

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