Users Guide
Users Guide
Operator Guide
X
Revision History
Revision Date Reason for Change
x.1 6/26/2018 This document describes the second release of the DSR-4450 and DSR-4470 Commercial Integrated
Receiver/Decoder at Firmware Version 0x2D4eXX. This document includes new feature descriptions
and capabilities. The previously-published version of this document is 365-095-32541, Revision x.2.
x.2 11/2/2018 This document describes all features and capabilities associated with firmware version 0x300eXX.
x.3 03/14/2019 This document describes all features and capabilities associated with firmware version 0x310eXX.
The following was added to this revision: Default Passthru PID Assignments, more-thorough
information about configuring IP input and IP output, and a few new tool tips.
x.4 05/17/2019 This document describes all features and capabilities associated with firmware version 0x320eXX.
This document lists the support for DVB subtitles (stated on page 14).
x.5 06/12/2019 This document describes all features and capabilities associated with firmware version 0x320eXX.
This document adds the new DSR-4470 parameter: Caption Line.
x.6 10/22/2019 This document describes all features and capabilities associated with firmware version 0x324eXX.
x.7 07/27/2020 This document describes all features and capabilities associated with firmware version 0x340eXX.
This document provides information about configuring a DigiCipher Streaming Service for
program delivery through Internet CDNs (Content Distribution Networks).
x.8 08/26/2020 This document describes all features and capabilities associated with firmware version 0x340eXX.
This document updates two fields: HD Subtitle Language and SD Subtitle Language.
x.9 05/28/2021 This document describes all features and capabilities associated with firmware version 0x34CeXX.
New features are listed on page 14.
© 2020 CommScope, Inc. All rights reserved. No part of this content may be reproduced in any form or by any means or used to make
any derivative work (such as translation, transformation, or adaptation) without written permission from CommScope, Inc. and/or its
affiliates (“CommScope”). CommScope reserves the right to revise or change this content from time to time without obligation on the
part of CommScope to provide notification of such revision or change. ARRIS and the ARRIS logo are trademarks of CommScope, Inc.
and/or its affiliates. All other trademarks are the property of their respective owners.
CommScope provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. CommScope may make improvements or changes in the product(s)
described in this manual at any time.
The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice.
WARNING
OPERATION PRECAUTIONS
The unauthorized modification of any unit and the sale and use of any
WARNING: TO PREVENT FIRE OR SHOCK HAZARD,
such unit is prohibited by law. Any such modification or alteration of this DO NOT EXPOSE THIS EQUIPMENT TO RAIN OR
product or any unauthorized reception of television programming could MOISTURE.
subject the user and seller and party modifying the unit to fines,
imprisonment, and civil damages.
NOTE: This equipment has been tested and found to comply with the The lightning flash with the arrowhead symbol, within an
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the
These limits are designed to provide reasonable protection against harmful product’s enclosure that may be of sufficient magnitude to
interference when the equipment is operated in a commercial environment. constitute a risk of electric shock to persons.
This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may
cause harmful, interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
The exclamation point within an equilateral triangle is
which case the user will be required to correct the interference at his own intended to alert the user to the presence of important
expense. This digital apparatus does not exceed the Class A limits of radio operating and maintenance (servicing) instructions in the
literature accompanying the product.
noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
CAUTION
RISK OF ELECTRIC SHOCK
FCC Caution
Any changes or modifications not expressly approved by the party responsi- CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
ble for compliance could void the user’s authority to operate this equipment. NO USER-SERVICEABLE PARTS INSIDE.
Warning
Repairs and Assistance
To prevent electrical shock, do not use the unit electrical power plug
(polarized) with an extension cord, receptacle, or other outlet unless For assistance with repair or return,
the blades can be fully inserted to prevent blade exposure. The mains see "Product Support" on page 16.
disconnect device is the appliance plug and it shall remain readily
accessible and operable.
Open Source Attributions: ARRIS DSR-4450/4470 HD Series Commercial Integrated Transcoder / Receiver
Portions of the Software may contain or be derived from Open Open Source information is available within the
Source Software. The terms and conditions governing the use of Open Source tab (shown on page 27).
such portions of the Software may be subject to the terms and
The ARRIS website (http://opensource.
conditions of the applicable Open Source Software License.
arris.com) also contains information regarding
For instructions on how to obtain a copy of any source code being ARRIS' use of open source. ARRIS created this
made publicly available by ARRIS related to software used in this website to serve as a portal for interaction with
ARRIS product, send a request in writing to the following address: the software community at large. This document
contains additional information regarding
ARRIS Software Pedigree Operations licenses, acknowledgments and required
2450 Walsh Avenue copyright notices for open source packages used
Santa Clara, CA, 95051, USA in these ARRIS products.
Important Safety Instructions • Unplug this apparatus during lightning storms or when
unused for long periods of time.
• Read these instructions.
• Refer all servicing to qualified service personnel.
• Keep these instructions. Servicing is required when the apparatus has been
damaged in any way, such as when the power-supply
• Heed all warnings.
cord or plug is damaged, liquid has been spilled, or
• Follow all instructions. objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate
• Do not use this apparatus near water.
normally, or has been dropped.
• Clean only with dry cloth.
• Do not block any ventilation openings. Install in Damage Requiring Service
accordance with the manufacturer’s instructions.
If any of the following situations occur, unplug this
• Do not install near any heat sources such as radiators, equipment from the power source and contact a qualified
heat registers, stoves, or other apparatus (including repair service:
amplifiers) that produce heat.
• If the power supply cord or plug is damaged.
• Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades • If liquid or objects have fallen into the unit.
with one wider than the other. A grounding-type plug • If the unit is wet from rain or water.
has two blades and a third grounding prong. The wide
blade or the third prong is provided for your safety. If • If the unit was dropped or damaged.
the provided plug does not fit into your outlet, consult • If the unit’s performance changes.
an electrician for replacement of the obsolete outlet.
• Protect the power cord from being walked on or Service
pinched, particularly at plugs, convenience
receptacles, and the point where they exit from the Do not try to service this product yourself. If you open or
device. remove the cover, you may be exposed to dangerous
voltage or other hazards and may void the unit’s warranty.
• Use only attachments and accessories specified by the Contact a qualified service provider for all service.
manufacturer.
Contents
Contents
Chapter 1 Introducing the DSR-4450 and DSR-4470 ........................................................................................ 13
Overview........................................................................................................................................ 13
Key Features ................................................................................................................................. 14
New Features Supported in This Release..................................................................................... 14
DSR-4450 and DSR-4470 Signal Flow ......................................................................................... 15
Product Support............................................................................................................................. 16
Calling for Repairs ......................................................................................................................... 16
Using This Manual......................................................................................................................... 16
Chapter 2 Installation.......................................................................................................................................... 17
Overview........................................................................................................................................ 17
Rack Mounting Guidelines............................................................................................................. 17
Mechanical Loading................................................................................................................... 17
Ambient Temperature................................................................................................................ 17
Circuit Overloading .................................................................................................................... 17
Earth Ground ............................................................................................................................. 18
Special Instructions For Sweden and Finland ........................................................................... 18
Required Parts............................................................................................................................... 18
Physical Installation ....................................................................................................................... 19
Quick Install ................................................................................................................................... 21
Automatic RF Port Setup........................................................................................................... 23
LNB Power .................................................................................................................................... 23
Network Setup ............................................................................................................................... 24
Chapter 3 Front Panel and Back Panel .............................................................................................................. 29
Front Panel .................................................................................................................................... 29
Front-Panel Control Pushbuttons .............................................................................................. 30
Back Panel .................................................................................................................................... 30
Chapter 4 Using the Menu System..................................................................................................................... 31
Overview........................................................................................................................................ 31
Visual Indicators ........................................................................................................................ 31
Navigating the Menu System..................................................................................................... 32
Editing Fields Within the Menu System ..................................................................................... 33
Using the Front-Panel LCD to Monitor Video ............................................................................ 34
Menu System Hierarchy ................................................................................................................ 34
Main Menu..................................................................................................................................... 35
Quick Install Menus ....................................................................................................................... 35
Satellite Video Distribution (RF Input) ....................................................................................... 35
CDN Video Delivery................................................................................................................... 36
System Menu................................................................................................................................. 37
General Submenu ..................................................................................................................... 37
Network Submenu ..................................................................................................................... 38
Firmware Submenu ................................................................................................................... 40
Reset Submenu......................................................................................................................... 41
Contents
Input Menu..................................................................................................................................... 42
Input Signal Submenu ............................................................................................................... 42
RF Input Submenu .................................................................................................................... 42
RF Tuner Submenu ................................................................................................................... 43
RF Port Setup Submenu ........................................................................................................... 44
ASI Input Submenu ................................................................................................................... 45
Channel Select Submenu.......................................................................................................... 45
Process Menu............................................................................................................................ 46
ASI Output Submenu................................................................................................................. 47
IP Output Submenu ................................................................................................................... 48
Video Output Submenu ............................................................................................................. 48
Analog Output Submenu ........................................................................................................... 49
SDI Output Submenu ................................................................................................................ 50
Status Submenu ........................................................................................................................ 51
Control Status Submenu ........................................................................................................... 51
Input Status Submenu ............................................................................................................... 52
Process Status Submenu .......................................................................................................... 54
Diagnostics Menu ...................................................................................................................... 55
Cue Tones Submenu................................................................................................................. 55
Alarms Submenu ....................................................................................................................... 56
Device Submenu ....................................................................................................................... 56
Service Alarms Submenu .......................................................................................................... 57
Alarm Relay Submenu............................................................................................................... 58
Chapter 5 Using the Web GUI to Configure IP Parameters ............................................................................... 59
Overview........................................................................................................................................ 59
Reviewing/Changing IP Address Settings ..................................................................................... 60
DHCP Supported Parameters and Auto-Fill Capabilities .............................................................. 61
DHCP Implementation............................................................................................................... 62
Chapter 6 Viewing the Configuration Diagram ................................................................................................... 63
Overview........................................................................................................................................ 63
Basic Layout .............................................................................................................................. 64
Buttons and Color Designations ................................................................................................ 65
ToolTips......................................................................................................................................... 68
Input Section - ASI Input Port .................................................................................................... 68
Input Section - UDP/IP and CDN Inputs.................................................................................... 69
RF Input Ports and Tuners ........................................................................................................ 70
Processing Block and Outputs (PT, SD, and HD) ..................................................................... 71
Output Section - Muxes and Output Ports................................................................................. 72
Chapter 7 Configuring UDP/IP Input .................................................................................................................. 73
Chapter 8 Configuring IP Output ........................................................................................................................ 81
Overview........................................................................................................................................ 81
Procedure ...................................................................................................................................... 81
Chapter 9 Configuring CDN Streaming Services ............................................................................................... 83
Overview........................................................................................................................................ 83
Network Requirements .................................................................................................................. 84
Procedures .................................................................................................................................... 84
Configure Programmer ID via Front Panel ................................................................................ 84
Configuring Programmer ID via The Web GUI .......................................................................... 86
Contents
List of Figures
1 DSR-4450 and DSR-4470 Signal Flow........................................................................................ 15
2 Connecting the 10-Pin Terminal Blocks For Audio, Alarm, and Cue Tone .................................. 19
3 Connecting Cords and Cables to the Back Panel........................................................................ 19
4 Verifying the Front-Panel Signal LED and Authorized LED......................................................... 22
5 Help Screen - Downloading the Operator Guide ......................................................................... 27
6 Front Panel LCD and LEDs ......................................................................................................... 29
7 Front-Panel Control Buttons ........................................................................................................ 30
8 Back Panel................................................................................................................................... 30
9 Menu System - Visual Indicators (Example)................................................................................ 31
10 Status/Instruction Bar and Navigation Buttons (Example)........................................................... 32
11 Editing Fields Within the Menu System (Example)...................................................................... 33
12 Viewing Video on the LCD........................................................................................................... 34
13 Menu System Hierarchy .............................................................................................................. 34
14 Main Menu ................................................................................................................................... 35
15 Quick Install Menu - RF Input ...................................................................................................... 35
16 Quick Install Menu ....................................................................................................................... 36
17 System Menu............................................................................................................................... 37
18 General Submenu........................................................................................................................ 37
19 Network Submenu ....................................................................................................................... 38
20 Firmware Submenu ..................................................................................................................... 40
21 Reset Submenu ........................................................................................................................... 41
22 Input Menu................................................................................................................................... 42
23 Input Signal Submenu ................................................................................................................. 42
24 RF Input Submenu....................................................................................................................... 42
25 RF Tuner Submenu ..................................................................................................................... 43
26 RF Port Setup Submenu.............................................................................................................. 44
27 ASI Input Submenu...................................................................................................................... 45
28 Channel Select Menu .................................................................................................................. 45
29 Process Menu.............................................................................................................................. 46
30 ASI Output Submenu................................................................................................................... 47
31 IP Output Submenu ..................................................................................................................... 48
32 Video Submenu ........................................................................................................................... 48
Contents
List of Tables
1 Recommended Customer-Supplied Cables .................................................................................18
2 Back Panel 10-Pin Terminal Blocks - Pin Assignments ...............................................................20
3 IRD-Specific IP Address Information............................................................................................24
4 IRD Default IP Address Information .............................................................................................24
5 DHCP Parameters Supported By The DSR-4450 and DSR-4470 ...............................................61
6 UDP/IP Service Information Parameters......................................................................................74
7 IP Input Configuration Parameters ...............................................................................................76
8 IP Output Configuration Parameters ............................................................................................82
9 Service Information Parameters - DCII Streaming Tab................................................................88
10 CDN Delivery Configuration Parameters......................................................................................89
11 Quick Install Status Messages .....................................................................................................90
12 Overlay Parameters .....................................................................................................................93
Contents
1
Introducing the DSR-4450 and DSR-4470
DSR-4470
Overview
The ARRIS DSR-4450 and DSR-4470 are Commercial Integrated Receiver / Decoders (IRDs), designed for
broadcasters and headend operators for receiving digital satellite services in both high-definition (HD) and
standard-definition (SD).
These two units process a single transport stream from either of the two RF input ports, or from the
Asynchronous Serial Interface (ASI) input port, or from either of two Ethernet ports.
The DSR-4450 decrypts and decodes a single service to generate analog audio/video. The DSR-4470
decrypts and decodes a single service to generate both analog and/or digital audio/video. The two units
generate a PID-aliased single-program transport stream or passthru a full transport stream on ASI and/or
Gigabit Ethernet outputs.
The supported output interfaces (Composite, Gigabit Ethernet, and ASI) provide connectivity to existing
headend equipment for easy installation and deployment. The unit also supports DigiCipher® Streaming
Services for program delivery through Internet Content Distribution Networks.
The DSR-4470 also has an HD/SD SDI output port for high-quality digital output.
This document describes the unit at firmware version 0x34CeXX. To verify the firmware version, press Menu
several times until the Main Menu appears, press to highlight System, press OK , press to highlight
Firmware, press OK , and verify that the Version field displays 0x34CeXX. To view the firmware version
remotely, see the graphic below step 5 on page 97.
Key Features
• Multi format: HEVC, MPEG-4, and MPEG-2 HD and SD decoding and processing.
• Stackable 1-RU chassis design.
• Two RF Inputs (L-Band) and one ASI Input.
• Three Gigabit Ethernet interfaces. The Control Port is for command/control and monitoring via the Web
GUI. Ethernet 1 and Ethernet 2 are for transport stream input/output.
• Dual ASI and Gig-E transport outputs are used to distribute a PID-aliased user-preferred service.
• Composite video output.
• Tier-based SCTE-35 (DPI) message filtering.
DSR-4470 Only • SCTE-35-to-SCTE-104 conversion for SDI output.
DSR-4470 Only • Digital video output (HD/SD-SDI) with embedded audio.
• AFD support for processing desired SD output aspect ratio.
• Advanced Modulation support with DCII QPSK, DVB-S2 8PSK/16APSK, DVB-S2x 8PSK/16APSK,
and 8PSK Turbocodes.
• Front-panel confidence monitor.
• Dolby® digital audio processing.
• VBI reinsertion for closed caption.
• DTMF cue tones for local ad insertion.
• DTMF descriptor filtering on SCTE-35 passthru.
• SNMP monitoring support. For details, contact ARRIS Product Support (described on page 16).
• DigiCipher II conditional access control.
• DigiCipher II and DVB subtitle passthru.
• DigiCipher II and DVB subtitle overlay on decoded video.
• DigiCipher Streaming Services for program delivery through Internet Content Distribution Networks.
Five Input Ports One Tuner One Processor One Multiplex Six Output Ports
Connect one or more The tuner receives a The processor decrypts The service may be Output services are
of the input ports single RF input from and decodes one service output in an MPEG-2 routed to one or
(RF 1, RF 2, ASI IN, either RF port. for digital output and/or transport stream. more output ports
ETH1, and ETH2). analog output. (SDI, ASI 1, ASI 2,
ETH1, ETH2, and
Analog Video).
RF 1 SDI
Multiplex
ASI IN
ASI 2
ETH1 ETH1
ETH2 ETH2
Product Support
Help with the unit is available by phone and online. For assistance, use one of the following:
• Technical Assistance Center (TAC) provides access to technicians 24 hours a day, 7 days a week for all
products. To open a case, use one the following telephone numbers:
4. Label all cartons and shipping labels with the RSA number.
2
Installation
Overview
Use this chapter with the ARRIS DSR-4450 and DSR-4470 at firmware version 0x34CeXX.
The instructions in this section describe how to install the unit and access the Operator Guide.
The information in this chapter is the same content as the ARRIS DSR-4450 / DSR-4470 Installation Guide.
Mechanical Loading
The mounting rack location should be secure and level to avoid hazardous instability to the equipment due
to uneven loading or weight distribution within the rack.
Ambient Temperature
When installing a unit within a closed or multi-unit rack, the ambient temperature may be greater than the
ambient temperature within the room. Therefore, verify that the amount of air flow required for safe
operation is not compromised (maximum temperature for the equipment is 40° C [104° F]). Consideration
should be given to the maximum rated ambient temperature for the unit’s location when planning for cooling
and air circulation. To evacuate the unit’s warm air output from within the mounting rack, ARRIS
recommends the use of a fan on top of the rack.
Circuit Overloading
If the unit is connected to a power strip, rather than a branch circuit’s direct connection, use special care to
ensure that the unit is properly connected. Always consider the affect that overloading circuits might have
on over-current protection and supply wiring. To ensure that circuits are not overloaded, read the unit’s
UL regulatory power label on top of the unit. Check all equipment power/amperage ratings to ensure the
mounting rack power rating is not exceeded.
Chapter 2: Installation
Earth Ground
Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to
supply connections other than direct connections to the branch circuit (e.g., use of power strips). The RF-IN
antenna cable should only be connected while the unit is properly grounded. The shield of the coaxial cable
should be earthed in YP accordance with Article 820.93 of the NEC (National Electrical Code), ANSI/NFPA
70:2005, or equivalent.
Required Parts
The procedures in this section require the following items:
• DSR-4450 or DSR-4470 Series IRD
• Power cord [included with unit]
• Two 10-pin terminal block plugs (for Audio, Alarm, and Cue Tones) [included with unit]
Table 1 lists recommended cables to be supplied by the customer.
Chapter 2: Installation
Physical Installation
To perform the physical install
1. Remove the unit from the packing box and install it in the rack, as described on pages 17 and 18.
2. If Audio, Alarm, and Cue Tone equipment will be connected, use Figure 2 (below) and Table 2 on page 20
to connect the 10-pin terminal block to the proper equipment. This includes Audio, Alarm, and Cue
Tone equipment.
SDI OUT
ETHERNET 1 RELAY
CONTACT
RATING 100-240 VAC / 50/60 Hz
1A 30 VDC CAUTION: DISCONNECT
POWER CORD
BEFORE SERVICING
RF IN 1 RF IN 2 CONTROL
ALARM CUE
AUDIO 1 L+ L- G R+ R- NO C NC + –
TEST
ETHERNET 2 AUDIO 2 L+ L- G R+ R- D+ D- G C+ C-
ASI IN ASI OUT 1 ASI OUT 2 VIDEO OUT ISOC
AUDIO 2 L+ L- G R+ R- D+ D- G C+ C-
ISOC
1 2 3 4 5
Note: Additional 10-pin terminal
6 7 8 9 10 Note: ISOC is currently
blocks may be ordered through
unsupported.
Phoenix Contact (PN: 1790137). 10-Pin Terminal Block
Figure 2: Connecting the 10-Pin Terminal Blocks For Audio, Alarm, and Cue Tone
IMPORTANT: The following steps pertain specifically to Satellite Video Distribution. If it is necessary
to authorize the receiver for CDN Delivery, do not perform the following steps in this chapter. Instead,
see Chapter 9, "Configuring CDN Streaming Services" on page 83.
3. Use Figure 3 to connect the RF Input ports or Ethernet Input and Output ports as directed by the
Programmer. Also, attach the power cord to the unit’s power connector.
If necessary, connect ETH1 or 2 If necessary, connect ETH1 or 2 Connect the DSR-4470’s Connect the ASI
to your site’s Input Subnet. to your site’s Output Subnet. SDI OUT port. ports, as needed.
SDI OUT
Terminals RF IN 1 RF IN 2 CONTROL
ALARM CUE
POWER CORD
BEFORE SERVICING
AUDIO 1 L+ L- G R+ R- NO C NC + –
TEST
ETHERNET 2 AUDIO 2 L+ L- G R+ R- D+ D- G C+ C-
ASI IN ASI OUT 1 ASI OUT 2 VIDEO OUT ISOC
Connect RF ports, Each Ethernet port has If necessary, connect the Connect the Power
as needed. two LEDs. For details, CONTROL port to the VIDEO OUT port. Connector
see page 84. Management Subnet.
Note: The Programmer may give specific instructions about how to connect the RF inputs. These instructions
must be followed to ensure proper operation. Please consult directions provided by the Programmer.
CAUTION: When connecting the RF IN ports, the RF-IN Antenna cable should only be connected while the
unit is properly grounded and the shield of the coaxial cable should be earthed in accordance with Article
820.93 of the NEC, ANSI/NFPA 70:2005 or equivalent.
Chapter 2: Installation
4. Connect the earth ground to the two grounding terminals (shown in Figure 3 on page 19) and torque
both nuts to 12 in-lbs. ARRIS recommends the use of the following grounding lug connector:
Optional 5. If the Operator Guide PDF is not yet downloaded to a personal computer (PC), connect the CONTROL
port and a personal computer to the same subnet. The PDF will be downloaded later on page 26.
Chapter 2: Installation
Quick Install
Verify that the unit powers up and the Main Menu appears, as shown below.
MAIN MENU
Quick Install
CAUTION: IRD memory will be
System
. Select to continue
or any other key to stop.
Input
Process
Press OK to select
This procedure describes how to set up the initial input port, verify that the signal is present, and have the Pro-
grammer authorize the unit. Once the initial signal is established, the Programmer will supply the unit with the
rest of the configuration. Therefore, there is no need to use the front panel to configure the other RF input port.
IMPORTANT: The Quick Install menu is designed to configure only one RF port as an input port. Do not
attempt to configure more than one RF input port using the Quick Install menu. If you wish to configure
more than one RF port, do not perform this procedure. Instead, see "Channel Select Submenu" on page 45.
1. Obtain the following information from the Programmer to configure the initial input port. Write the
information in the table below.
2. Once the unit is powered up, press the menu button until the Main Menu appears.
3. Use the buttons to move to the Quick Install menu (shown below) and press OK .
Input Port field RF Port 1 0950.00 -- Modulation Mode Symbol Rate (Msps)
DVBS2 30.000
4. Write the Unit Addresses in the following table and give the Programmer this information.
5. Use the buttons to move to the Input Port field, press OK to enter the field, use the buttons
DSR-4450 and DSR-4470 Operator Guide 21
365-095-33265 Rev. x.9
R
Chapter 2: Installation
to choose the desired input port (see table in step 1) and press OK to exit the field.
6. Configure either the Frequency field or the Transponder field. To do this, use the arrow buttons
() to move to the field, press OK to enter the field, use the arrow buttons () to specify the
Frequency or Transponder, and press OK to exit the field.
7. Use the arrow buttons () to move the cursor to the Modulation Mode field, press OK to
enter the field, use the buttons to specify the Modulation Mode, and press OK to exit the field.
8. Use the arrow buttons () to move the cursor to the Symbol Rate field, press OK to enter the
field, use the arrow buttons () to specify the Symbol Rate, and press OK to exit the field.
10. Contact the Programmer to authorize the unit. Tell the Programmer this is either a DSR-4450 or DSR-4470.
Note: The Programmer may ask you to verify several port connections, including what network feeds are
attached to the RF port(s). Make any changes as directed by the Programmer. If the Programmer asks you to
perform an automatic port setup, see "Automatic RF Port Setup" on page 23.
11. Verify that both LEDs are illuminated green (Signal and Authorized), as shown in Figure 4.
menu
DSR-4470 OK
Download menu
Message
Authorized OK
Signal
Alarm
Verify that the Signal LED and the Authorized LED are green.
Note: Once the unit is authorized, the Programmer will automatically supply the unit with the rest of
the configuration.
12. To verify the current program(s), press menu until the program video appears on the LCD screen.
Chapter 2: Installation
1. Go to the Channel Select Submenu (described on page 45) and specify the following two parameters:
2. Go to the RF Port Setup Submenu (described on page 44), set Satellite ID parameter to 000,
and press OK to exit the field.
3. Verify that the Satellite ID parameter now displays a value other than 000.
Optional 4. If it is necessary to continue with the installation procedure, continue with step 11 on page 22.
LNB Power
Optional If it is necessary to provide 18 VDC LNB power to the RF IN Port 1 on the back panel, perform the
following procedure.
1. Navigate to the RF Port Setup Submenu and set the LNB parameter to On. To do this, perform the
following bullets:
press OK .
• To set the LNB parameter to On:
Use the buttons to highlight the RF Port Number parameter, press OK , choose RF Port 1,
press OK , highlight the LNB Power parameter, press OK , choose ON, and press OK .
2. Verify that the RF Port Setup menu matches the following illustration.
RF PORT SETUP
RF Port 1 000
CAUTION:
---- IRD memory
- - - will be Choose RF Port 1 Note: This parameter is not set by the
. Select OK to continue Choose ON Programmer. This parameter can only
or any other key to stop.
LNB ON be set from the front panel.
RF Port Number
Optional 3. To return to the menu system while a video is being displayed on the LCD screen, press menu .
Chapter 2: Installation
Network Setup
To determine if there is a need to configure the Ethernet ports
• If you plan to distribute video services via the unit’s GigE ports, you will need to configure the
Ethernet ports (Ethernet 1 and Ethernet 2) for the subnets at your site.
• If you have not yet downloaded the Operator Guide PDF file from the unit to a PC, you will need to
configure the Control port for your site.
• If you plan to use a web browser to review the unit’s Configuration Diagram, you will need to
configure the Control port for your site.
IMPORTANT: When planning the configuration of the Ethernet ports on the back panel, always make
sure that each Ethernet port has a unique subnet address.
2. If it is necessary to configure one or more Ethernet ports, contact your site’s system administrator for
the following information. For non-DHCP configurations, write the information in Table 3. This
information will be used when you configure the Ethernet ports.
IMPORTANT: By default, the Ethernet 1 port is configured to use a DHCP server for all IP address
information. If the IP address information is not resolved by the DHCP server, the IP Address is set
to 0.0.0.0.
However, when Ethernet 1 port uses the Static option, the operator will manually-define all IP address
information for the Ethernet 1 port. (See Table 3, above). If the Static option is specified and the IP Address
information is not entered, the factory-defined IP address information (shown in Table 4) will remain active.
For details about the DHCP option and the Static option, see "Host Config" on page 38.
Chapter 2: Installation
IMPORTANT: For information about Content Delivery Network (CDN) configurations, see Chapter 9,
"Configuring CDN Streaming Services" on page 83.
IMPORTANT: If you have not yet downloaded the Operator Guide PDF from the unit to a PC, perform
this procedure so you can configure the Control port. If you plan to use Ethernet input or output, perform
this procedure.
Note: You may want to perform this procedure for the Control port and then configure the other ports using the Web
GUI (for details, perform both procedures in Chapter 5, "Using the Web GUI to Configure IP Parameters" on page 59).
Use the front panel to change the IP address information that you wrote down in Table 3 on page 24. This
procedure will describe how to enter the IP address information for an Ethernet port. For specific instructions on
how to change IP addresses, perform the following steps:
1. Go to the front panel and press the menu button until the Main Menu appears, use the buttons to move
to the System menu, press the OK button, use the buttons to move to the Network menu, and
press the OK button.
2. Within the Network menu, use the buttons to move to the Ethernet Port field (top left field),
press OK to enter the field and use the buttons to choose the Ethernet port to configure Ethernet 1,
Ethernet 2, and the Control port. Then, press OK to exit the field.
3. Use the arrow buttons () to move the cursor to the IP Address field and press OK to enter
the field.
4. Use the arrow buttons () to enter the port’s IP Address. The unit’s IP address information is in
the table on Table 3 on page 24.
Note: To enter the digits for this unit, use the buttons to move the cursor left and right and use the
buttons to assign each digit. When the address is complete, press OK to exit the field, or press the
menu button to cancel.
5. Use the arrow buttons () to move the cursor to the Subnet Mask field and press OK to
enter the field.
6. Use the arrow buttons () to enter the port’s subnet mask. When the address is complete, press OK to
exit the field.
7. Use the arrow buttons () to move the cursor to the Gateway IP Address field and press OK
8. Use the arrow buttons () to enter the port’s gateway IP address. When the address is complete,
press OK to exit the field.
Chapter 2: Installation
IMPORTANT: The Operator Guide PDF file should be downloaded to a personal computer’s hard drive.
This will ensure that the PDF file is available, even if the IRD/receiver is not available or offline.
1. Verify that the personal computer is on the same IP subnet as the unit’s Control port. For example, on a
computer, go to the command prompt, type the following command, and press RETURN:
EXAMPLE: ping 192.168.0.100 <---- Use the IP address assigned to the Control port.
Note: If a message appears similar to “Pinging 192.168.0.100 with 32 bytes of data: Reply from
192.168.0.100: bytes=32 time <1ms TTL=63,” the verification is successful. If the ping is unsuccessful,
verify that the network configuration is good and repeat the procedure "To set new IP address
information" on page 25.
2. To access the unit from a PC, open an Internet Browser window and type the IP address of the Control port.
For example, type 192.168.0.100 and press ENTER. ARRIS recommends using Chrome or Firefox.
Do not type www or http.
3. When the Login window appears (as shown below), leave the Password field blank and select the Login
button located at the bottom-right corner.
4. When the main window appears (as shown in Figure 5), select the Help button and download the Operator
Guide PDF to the computer’s hard drive. To do this, right-click on the pdf download link and select
Save link as...
5. When the Directory Window appears, navigate to the desired location on your computer’s hard drive
(usually the desktop) and select Open.
6. If it is necessary to close the unit’s browser window, select the Close button ( x ) in the upper-right corner.
Chapter 2: Installation
v0x340e24
Remote
Download
3
Alarm
Front Panel
Figure 6 shows the unit’s front panel Liquid-Crystal Display (LCD) and the five Light-Emitting Diodes (LEDs).
Download menu
Message
DSR-4470 Authorized OK
Signal
Alarm
Authorized
dim (less bright). To brighten the display,
Signal
press any front-panel button. Alarm
Download Blinks green when a firmware download is in progress and illuminates solid green when
the unit has successfully received the firmware download and is now waiting for
activation by the Programmer. For more details, see parameter description for
"Download Status" on page 40.
Downloa menu
Message
DSR-4470 Authoriz OK
Signal
Alarm
Four arrow buttons are used to: Menu button is used to:
• Navigate the menu system. • Move up one level in the
menu menu system.
• Edit fields.
• Exit a field without saving
• Scroll thru description of video.
the change.
OK • View video on the LCD.
OK button is used to: For more details, see
• Save an edited field. Figure 11 on page 33.
Back Panel
Figure 8 shows the unit’s back panel.
RELAY
CONTACT
RATING 100-240 VAC / 50/60 Hz
1A 30 VDC CAUTION: DISCONNECT
POWER CORD
BEFORE SERVICING
RF IN 1 RF IN 2 ALARM CUE
AUDIO 1 L+ L- G R+ R- NO C NC + –
TEST
AUDIO 2 L+ L- G R+ R- D+ D- G C+ C-
ISOC
SDI OUT
ETHERNET 1 RELAY
CONTACT
RATING 100-240 VAC / 50/60 Hz
1A 30 VDC CAUTION: DISCONNECT
POWER CORD
BEFORE SERVICING
RF IN 1 RF IN 2 CONTROL
ALARM CUE
AUDIO 1 L+ L- G R+ R- NO C NC + –
TEST
ETHERNET 2 AUDIO 2 L+ L- G R+ R- D+ D- G C+ C-
ASI IN ASI OUT 1 ASI OUT 2 VIDEO OUT ISOC
4
Using the Menu System
When the unit is powered up, the LCD displays an on-screen menu system with the Main Menu as the first screen.
Overview
Visual Indicators
Figure 9 describes various visual indicators within the menu system.
MAIN MENU The current menu title appears at the top with black text and orange background.
Quick Install A menu item with a black background and white text designates the menu
CAUTION: IRD memory will be option that is currently highlighted. Either press OK to enter the menu or use
System
reset. Select to continue the arrow buttons () to move the highlight to another menu item.
Input
or any other key to stop.
A triangle on the right of the screen signifies that the menu leads to a submenu.
Process
Press OK to select
Notice the GENERAL menu has four fields and the top-most field is highlighted
GENERAL with a black background and white text.
Model DSR-4470
An orange box with black text designates a read-only label. For example, the
CAUTION: IRD memory will be
Name
UA 1 ARRIS
reset. Select to continue
General menu (shown here) has three read-only labels: Model, UA, and S/N.
Each label is on the left and the associated information is on the right.
UA 000-11420-01681-724
S/N 9999999999999999 The Status/Instruction bar (black area at the bottom of the screen) also shows the
field name (Model Number). If the operator uses the button to move to the UA
Model Number field, the Status/Instruction bar will then display Unit Address.
This is an example of a menu with six parameters. Each parameter has a field
RF TUNER that can be edited as needed.
Tuner 1 RF Port 1 A gray box with black text designates the field is saved.
CAUTION: IRD memory will be
1430.00 -- A green box or green outline signifies a properly-configured item.
reset. Select to continue
or any other key to stop. A red box or outline signifies a fault or configuration issue.
DVBS2 30.000
A white box with orange text designates the field is currently being edited.
In this example, the operator uses the and buttons to choose the
Modulation Mode desired modulation mode.
2. Once the desired menu item is highlighted, press OK to enter the menu.
3. If it is necessary to exit the current menu and move to the previous menu, press the menu button.
example, Quick
Quick Install Message
CAUTION: IRD memory will be
System
DSR-4470 reset. Select to continue
Input
or any other key to stop.
Authoriz OK
Alarm
line) is currently
highlighted (the
line is black and
the text is white).
MAIN MENU
menu
Quick Install
CAUTION: IRD memory will be Four
System
reset. Select to continue Arrow
OK
Buttons
Status/ Input
or any other key to stop.
Instruction Bar
Process OK
Button
Press OK to select
The menu system will display one to five white icons Notice in this example, the top line (Quick Install) is
( ) at a time. Each white icon represents one of the highlighted and only two white icons ( ) are shown.
five front-panel buttons (Up, Down, Left, Right, and OK).
This means that only the OK button and the down
If all five icons are white ( ), then all five buttons arrow button are available.
may be used to navigate the menu system.
Therefore, the other three arrow buttons ( ), are
inoperable.
2. Use the arrow buttons () to navigate to the desired field and press OK to enter the field.
3. To specify the desired setting, use the buttons to move the cursor left and right and use the buttons
to choose the desired option or number.
4. When the desired option is specified, press OK to save the change and exit the field.
or
If it is necessary to exit the field without saving the change, press menu .
Figure 11 provides more detail on how to edit fields and use the menu button.
RF TUNER menu
Tuner 1 RF Port 1
CAUTION: IRD
1430.00 -- memory will be
DSR-4470 reset. Select to continue
or any other key
DVBS2 to stop.
30.000
OK
Modulation Mode
RF TUNER
Tuner 1 RF Port 1 menu
The Status/Instruction
bar displays a prompt Modulation Mode
about the field.
Some fields use the arrow buttons Using the Menu button
() to choose an option
Press menu once to move up one level
from a list.
within the menu system.
Other fields use the arrow buttons
Press menu once to exit a field without
() to enter an exact
saving the change.
value (e.g., IP Address).
Press menu repeatedly to exit the menu
In this example, while choosing the
system and display video on the LCD
Modulation Mode, the navigation icons
screen. For more details about viewing
show that the operator can use three
video, see Figure 12 on page 34.
buttons: Up ( ), Down ( ), and OK .
Figure 11: Editing Fields Within the Menu System (Example)
menu
DSR-4470 OK
menu
Use
Processor Video Description to scroll the
on-screen video description.
(scrollable)
To display video on the LCD screen, go to the Main Menu and press menu .
The LCD will also display the Video Description bar at the bottom of the
screen for 30 seconds. To return to the menu system while a video is
displayed on the LCD screen, press menu .
Main Menu
DSR-4470 only
RF Input ASIVide
Input Device Service Alarm Vide
Relay
Main Menu
The Main Menu (shown in Figure 14) has six submenus (Quick Install, System, Input, Process, Status, and
Diagnostics). Use the buttons to scroll down and see the Status and Diagnostics submenus at the
bottom of the listing.
MAIN MENU
To navigate to this menu:
press menu several times until
Quick Install the Main Menu appears.
CAUTION: IRD memory will be
System
. Select to continue
Input
or any other key to stop.
Process
Press OK to select
IMPORTANT: Use this menu to specify one RF port as an input port. If it is necessary to specify more than
one RF input port, do not use the Quick Install Menu. See "Channel Select Submenu" on page 45.
QUICK INSTALL
UA 000-11420-01681 Unit Address
These fields reset. Select to continue
CAUTION:
RF Port
or any 1IRD
other key memory
to stop. will--
0950.00 be Input Port Frequency (MHz) Transponder
appear when
the Input Port
field is set to DVBS2 30.000 Modulation Mode Symbol Rate (Msps)
an RF Port.
Unit Address
To navigate to this menu:
press Menu several times until the Main Menu
appears, highlight Quick Install and press OK .
Parameter Description
Unit Address The unit address is read only. It is unique to the unit and cannot be changed. This
address is also printed on the label attached to the bottom of the unit and is
displayed in the System > General submenu. In order to authorize the unit, this
address must be communicated to the Programmer.
Input Port Use this parameter to specify the desired input port. Choose either RF input port
(RF Port 1 or RF port 2), IP (for CDN delivery), or Disabled (default). Once the input
is specified, evaluate the other parameters to view and/or change those aspects of
the input port. If Disabled is specified, the tuner is not configured.
Frequency Use this parameter to view/specify the input signal frequency for the currently
(MHz) specified Input Port (described above).
Transponder Use this parameter to view and/or set the desired transponder value (1 to 24).
Modulation Use this parameter to view/specify the desired Modulation Mode for the
Mode specified Input Port (described above). Choose the desired option: DVBS2,
DCII, DVBS2x, or 8PSK-TC.
Symbol Rate Use this parameter to view/specify the desired symbol rate value (3 to 35).
(Msps)
Programmer Use this parameter to view/specify the desired programmer. If you are unsure of
ID the Programmer ID, please contact your Programmer.
IP Input Status This read-only field displays the status for the IP input. For specific details, see
"Troubleshooting CDN Connectivity/Configuration Issues" on page 90.
System Menu
The System menu, as shown in Figure 17, has four submenus (General, Network, Firmware, and Reset).
Reset
Press OK to select
General Submenu
The General submenu, as shown in Figure 18, has four read-only fields (Model Number, Name, Unit Address,
and Serial Number). The gray box next to the menu shows the name and location of each field. The following
table describes each field.
GENERAL
To navigate to this menu:
Model DSR-4470 Model Number
press menu several times
CAUTION: IRD memory will be
Name
UA 1 ARRIS
reset. Select to continue
Name until the Main Menu
UA 000-11420-01681-724 Unit Address appears, highlight System,
press OK , highlight General,
S/N 9999999999999999 Serial Number and press OK .
Model Number
Field Description
Model Number This field displays the unit’s model number. This field is read only and
cannot be edited.
Name This field displays the unit’s name that was assigned by the Programmer.
This read only field is for future use and cannot be edited.
Unit Address The unit address is read only. It is unique to the unit and cannot be
(and CRC) changed. After the 13-digit unit address is a 3-digit Cyclic Redundancy
Code (CRC). The unit address is also printed on the label attached to the
bottom of the unit (without CRC) and is also displayed in the System >
Quick Install submenu (without CRC). In order to authorize the unit, the
unit address must be communicated to the Programmer.
Serial Number This field displays the unit’s factory-assigned serial number. This field is
read only and cannot be edited.
Network Submenu
The Network submenu, as shown in Figure 19, has seven parameters. The gray box next to the menu shows
the name and location of each field. The following table describes each parameter.
IMPORTANT: If your site is using CDN Video Delivery, ARRIS recommends using a DHCP server to auto-fill
these fields: IP Address, Subnet Mask, Gateway IP Address, DNS Server IP Address(es), and NTP Server IP
Address(es). For more details, see "Configuring CDN Streaming Services" on page 83.
NETWORK
Ethernet 1 DHCP Ethernet Port Host Config
To navigate to this menu:
CAUTION: IRD memory will be
press Menu several times
162.168.1.100 255.255.255.000 IP Address Subnet Mask until the Main Menu
. Select to continue
or any other key to stop.
162.168.1.1 Gateway IP Address (not used) appears, highlight Sys-
tem, press OK , highlight
10-05-b1-f8-a0-1a 1000 Mbps MAC Address Line Rate
Network, and press OK .
Ethernet Por t DNS Config (not used)
DNS Server 1 DNS Server 2
Parameter Description
Ethernet Port Use this parameter to configure the two Ethernet ports located on the back
panel. Both Ethernet ports can be used for input or output. The
recommended configuration when streaming a service via CDN is to use
Ethernet 1 port for content input and Ethernet 2 port for content output.
The Ethernet port labeled Control is used to access the unit’s Web GUI
and to download the Operator Guide (this document).
Host Config Use this parameter to specify how the port’s IP address information will be set.
Use the up and down arrow buttons () to choose the desired option:
Static Use this option to set the port’s IP address information manually,
using the front-panel arrow buttons, or Web GUI. This is the default
for the Control port and Ethernet Port 2.
DHCP Use this option to have the DHCP server set the port’s IP address
information automatically. This is the default for Ethernet Port 1.
IP Address Use this parameter to view and change the IP address of the Ethernet Port
(the Ethernet Port parameter [described above]).
If the Host IMPORTANT: Each of the three Ethernet ports must have a unique subnet. Contact
Config param-
eter is set to your site’s network administrator for details about configuring Ethernet ports for
DHCP, these operation on your local network.
three parame-
ters cannot Subnet Mask Use this parameter to view and change the Subnet Mask for the specified
be edited.
Ethernet Port (the Ethernet Port parameter [described above]).
Gateway IP Address Use this parameter to view and change the Gateway IP Address for the
Ethernet Port (the Ethernet Port parameter [described above]).
MAC Address Use this parameter to view the unit’s unique MAC Address for the Ethernet
Port (the Ethernet Port parameter [described above]). The MAC address is
represented in hexadecimal format. It is read only and cannot be edited.
Parameter Description
Line Rate Use this parameter to view the operating line rate (10, 100, or 1000) that is
associated with the specified Ethernet Port (the Ethernet Port parameter
[described above]). The value is shown in Mbps. This field is read only and
cannot be edited.
DNS Config Use this parameter to specify how the port’s DNS server IP addresses
(DNS Server 1 and DNS Server 2) will be specified. Use the front-panel
arrow buttons to choose the desired option:
Manual Use this option to set the DNS server IP addresses manually. This is
the default setting for the Control port and Ethernet Port 2.
Auto Use this option to have the DHCP server set the DNS server IP
addresses automatically. This is the default setting for Ethernet Port 1.
DNS Server 1 If the DNS Config parameter (described above) is set to Manual, use the
front-panel arrow buttons to set the desired IP address(es). If the DNS Config
parameter is set to Auto, do not set the DNS Server IP address(es) because
the IP addresses are set automatically by the DHCP server.
Manual Use this option to set the NTP server IP addresses manually. This is
the default setting for the Control port and Ethernet Port 2.
Auto Use this option to have the DHCP server set the NTP server IP
addresses automatically. This is the default setting for Ethernet Port 1.
NTP Server 1 If the NTP Config parameter (described above) is set to Manual, use the
front-panel arrow buttons (or Web GUI) to set the desired IP address(es).
If the NTP Config parameter is set to Auto, do not set the NTP Server
IP address(es) because the IP addresses are set automatically by the
DHCP server.
If the address(es) are being entered manually (using the front-panel arrow
NTP Server 2 buttons), observe the following guidelines:
• If only one NTP Server is being used, enter the server’s IP address in
the NTP Server 1 field.
• If a second NTP server is being used, enter the server’s IP address in
the NTP Server 2 field.
Firmware Submenu
The Firmware submenu always displays two or more read-only fields, as shown in Figure 20. The gray box
next to the menu shows the name and location of each field. The following table describes each parameter.
Active Version
Parameter Description
Active Use this parameter to view the unit’s current firmware version number. This read-only
Version value cannot be edited. This document describes Firmware Version 0x34CeXX.
Download This read-only field displays one of the following download states:
Status
Idle Designates that no code download is present. During the idle state, the
front-panel Download LED is off.
Receiving Designates that the unit is in the process of receiving a code download.
During this process, the front-panel Download LED blinks green.
Waiting Designates that the unit has received the entire code download and is
waiting to be activated. At this point, the front-panel Download LED
stops blinking and displays solid green.
DL Version This field only displays when the unit is receiving or waiting to activate a code
download file. The value shown here is the firmware version number associated with
the code download file. This read-only value cannot be edited.
Act Date This field displays the Note: When the scheduled activation date and time is
(UTC) scheduled date that this reached, the unit will automatically activate the code
These six fields code download will be download file. If the date and time in these two fields are
only appear in activated. in the past or if configured for immediate activation by the
the menu if the
Download field . uplink, these two fields will display Immediate and the
displays either . unit will instantaneously activate the code download.
Receiving or Act Time This field displays the Another reason that Immediate will appear in these
Waiting.
(UTC) scheduled time that this fields is if the IRD has not received a system time
code download will be message. Once the new code download is activated, the
Once the code
unit cannot be reverted to the previously loaded code.
download is activated.
activated, these If the unit is in the Waiting state, a power cycle will
fields are activate the pending code.
removed from
the menu and File 1 This field will only display when the unit is receiving or waiting to activate a code
only Active Ver-
sion and Down- (Received) download file. This value designates the number of segments that have been
load Status received up to this point.
appear in the
menu, as shown
in Figure 20. If a code download requires multiple file segments, this menu will list all of the
download files in numerical order (for example, File 1, File 2, File 3, etc).
Each download file is followed by two fields (Total and Current, described below).
(Total) This value designates the total number of file segments within the file.
(Current) This value designates which segment (number) is currently being received. It is
important to remember that segments may not always be received in numerical order.
Reset Submenu
The Reset submenu has four options, as shown in Figure 21. To perform one of these options, navigate to the
Reset submenu, press the OK button to enter the submenu, use the up and down arrow buttons () to choose
the desired reset option, and press OK to initiate the reset. The following table describes each reset option.
Note: If it is necessary to reset the system remotely, see "Remote Reboot Via Web Page GUI" on page 103.
Reset Method
CAUTION: Selecting the Factory Reset option will delete configuration information
and all defined setups (including the unit’s IP address, gateway, and subnet
information). If it is necessary to maintain the unit’s IP address information, do not
perform a Factory Reset. Instead, choose the Reset (Keep IP) option.
Power Cycle Use the Power Cycle option to reboot the unit without losing configuration
information or IP address information. When performing a Power Cycle, the
following prompt appears.
RESET
CAUTION: This operation Power Cycle
interrupts service output, so CAUTION: Reset will interrupt
service. Select OK to continue
use it carefully. or any other key to stop.
Reset Method
Input Menu
The Input menu has two submenus (Input Signal and Channel Select), as shown in Figure 22.
IMPORTANT: To configure IP input, do not use the front-panel menu system. Instead, use the web GUI and see
"To manually change the unit’s IP address settings" on page 61.
Press OK to select
Press OK to select
RF Input Submenu
The RF Input submenu has two submenus (RF Tuner and RF Port Setup), as shown in Figure 24.
Press OK to select
RF Tuner Submenu
The RF Tuner submenu has six fields, as shown in Figure 25. The gray box next to the menu shows the
name and location of each parameter. The following table describes each parameter.
CAUTION: RF Tuning may interrupt service output, so use it carefully.
RF TUNER
Tuner 1 RF Port 1 RF Tuner Number RF Port Number
CAUTION: IRD memory will be
1430.00 1
reset. Select to continue Frequency (MHz) Transponder
DVBS2 30.000
or any other key to stop. Modulation Mode Symbol Rate (Msps)
RF Tuner Number
Parameter Description
RF Tuner Number This read-only field specifies the Input RF Tuner Number and always displays
Tuner 1.
RF Port Number Use this parameter to view and/or set the desired input port (RF Port 1 or
RF Port 2). If Disabled is specified, the tuner is not configured.
Frequency (MHz) Use this parameter to view or modify the input signal frequency.
Transponder Use this parameter to view and/or set the desired transponder value (1 to 24).
Modulation Mode Use this parameter to view and/or set the desired Modulation Mode.
This version (0x34CeXX) supports DVBS2, DVBS2x, 8PSK-TC, and DCII.
Symbol Rate (Msps) Use this parameter to specify the desired symbol rate value (3.000 to 35.000).
RF PORT SETUP
RF Port 1 000 RF Port Number Satellite ID
CAUTION:
---- IRD memory
- - - will be Satellite Name Polarity
reset. Select OK to continue
This field only or
LNBany other key to stop.
OFF LNB Power
appears if the
RF Port Number
parameter is set
to RF Port 1. RF Port Number
Parameter Description
RF Port Number Use this parameter to choose the desired RF port number, either RF Port 1
or RF Port 2.
Satellite ID Use this parameter to view the Satellite ID of the satellite, if any, connected to
the chosen RF port number. This parameter may be set by the Programmer
or automatically (see "Automatic RF Port Setup" on page 23). For more
instructions, contact your Programmer.
Satellite Name Use this parameter to view the satellite name of the specified Satellite ID
(described above).
Polarity Use this parameter to view/specify the transponder’s current downlink
signal polarity for the chosen RF Port Number (specified above).
This parameter is set by the Programmer and only applies to Tuner inputs.
For specific instructions, consult your Programmer. If specified manually,
choose the desired option:
ASI INPUT
ASI IN 000 To navigate to this menu:
ASI Port Number Satellite ID
press the menu button until
CAUTION:
--- IRD memory will be
00
reset. Select OK to continue Satellite Name Transponder ID the Main Menu appears,
or any other key to stop. highlight Input, press OK ,
highlight Input Signal, press
OK , highlight ASI Input, and
Parameter Description
ASI Port Number This read-only parameter always displays ASI IN and relates to the ASI In port on
(read only) the back panel.
Satellite ID Use this parameter to view and/or set the Satellite ID of the satellite, if any,
associated with the ASI input port. This is used for virtual channel tuning.
Transponder ID Use this parameter to view and/or set the Transponder number of the transponder,
if any, associated with the ASI input port. This is used for virtual channel tuning.
Satellite Name Use this parameter to view and/or specify the satellite name.
CHANNEL SELECT
----- ---- Virtual Channel Table Virtual Channel #
CAUTION: IRD memory will be
Tuner 1 0
reset. Select to continue Input MPEG Program #
def00
or any other key def00
to stop. Audio 1 Language Audio 2 Language
OFF def00
or any other key to stop. HD Subtitle Overlay HD Subtitle Language
Virtual Channel Table SD Subtitle Overlay SD Subtitle Language
Parameter Description
For Virtual Virtual Channel TableUse this parameter to choose the Virtual Channel Table (VCT) number
Channel selec- (0 to 65535).
tion, set these Virtual Channel Use this parameter to choose the Virtual Channel Number (VCN).
two fields.
Number Supported values are 0 to 4095.
Input Use this parameter to choose the desired input tuner (either Tuner 1, ASI IN,
For MPEG
selection, set
or IP IN).
these two fields. MPEG Program If VCT/VCN is not specified by the Programmer (as described above), it may
Number be necessary to use this field to specify the MPEG program number(s).
Audio 1 Language Use this parameter to choose the three-character audio language and the
and two-digit ordinal. Choosing the def00 option will cause the unit to use the first
Audio 2 Language language component that is defined in the PMT.
DSR-4470 Only HD Subtitle Overlay Use this parameter to choose the desired subtitle overlay for HD output
video. Choose one of the following options: OFF, DCII, or DVB.
DSR-4470 Only HD Subtitle Language Use this parameter to choose the three-character subtitle language and
the two-digit ordinal for overlay on HD video output.
SD Subtitle Overlay Use this parameter to choose the desired subtitle overlay for SD output
video. Choose one of the following options: OFF, DCII, or DVB.
SD Subtitle Language Use this parameter to choose the three-character subtitle language and
the two-digit ordinal for overlay on SD video output.
Error / Source Name This field displays the program source name. If the program source name is
not defined, an error message will be displayed.
Blackout Designator This field displays Blackout if the program is currently unavailable.
Process Menu
The Process menu has five submenus (ASI Output, IP Output, Video Output, Analog Output, and SDI Output),
as shown in Figure 29.
PROCESS
To navigate to this menu:
ASI Output ASI Output
press the menu button until the Main Menu
CAUTION:
IP Output IRD memory will be IP Output appears, highlight Process, and press OK .
CAUTION:
Video
or IRD
Output
any other keymemory
to stop. will be Video Output
CAUTION:
Analog IRD memory will be
Output Analog Output
Press OK to select SDI Output DSR-4470 only
ASI OUTPUT
ASI-1 MUX-1 Enabled Output Multiplex Output Status
ASI-2 MUX-1 Enabled Output Multiplex Output Status
or any other
Mode key to stop.
PID Aliased Mode
Passthru Use this option to route the entire incoming transport to the
ASI and/or IP output.
IP Output Submenu
The IP Output submenu, as shown in Figure 31, has five fields. Use this submenu to assign an IP output to the
multiplex. The gray box next to the menu shows the name and location of each field. The following table
describes each parameter.
IP OUTPUT
These three MUX-1 IP-1 Enabled Output Multiplex Output Enable/Disable
fields only CAUTION:
appear if the --- IRD memory 0 will be Ethernet Port UDP Port
. Select OK to continue
Enable/Disable or any other key to stop.
224.1.1.1
parameter is IP Address
set to Enable.
Parameter Description
Output Multiplex This read-only field always displays MUX-1.
Output Use this field to choose the desired IP output (either IP-1 [primary] or
IP-2 [backup]) for the selected Output Multiplex (described above).
These three Enable/Disable Use this field to Enable or Disable the IP output.
fields only Ethernet Port Use this field to choose the desired Ethernet port for the IP output.
appear if the
Enable/Disable UDP Port Use this field to specify the destination UDP port used for the IP output.
parameter is IP Address Use this field to specify the destination multicast IP address for the IP output.
set to Enable.
VIDEO OUTPUT
To navigate to this menu:
SD 720x480i29.97 SD Resolution
press menu several times
CAUTION:SD IRD Default
memory ARwill be SD Convert Method
reset. Select to continue until the Main Menu
Letterbox SD Default AR appears, highlight Process,
press OK , highlight Video
HD 1920x1080i29.97 HD Resolution
Output, and press OK .
SD Resolution
Field Description
SD Resolution Use this parameter to view/set the output SD video resolution
(either 720x480i29.97 or 720x576i25).
SD Convert Method Use this parameter to view/set the output SD video conversion method.
Choose one of the following:
Field Description
SD Convert Method AFD w/o Timeout The unit converts HD to SD per the AFD value in
(Continued) the stream. However, if the unit fails to resolve AFD
data for up to 500 msec, then the unit continues to
use the last valid AFD value in the stream.
ANALOG OUTPUT
NTSC PAL Video Standard(525) Video Standard(625)
CAUTION: IRD memory will be
Stereo Off-Off
reset. Select to continue Audio 1 Mix Audio 1 DialN-Comp
0or any other key 0 stop.
to Audio 1 Gain L Audio 1 Gain R
Stereo Off-Off
or any other key to stop. Audio 2 Mix Audio 2 DialN-Comp
Video Standard(525) Audio 1 Gain L Audio 2 Gain R
Field Description
Video Standard(525) Use this parameter to specify output format for 525-line video. Choose either
NTSC or PAL-M.
Video Standard(625) Use this parameter to specify output format for 625-line video. Choose either
PAL or PAL-N.
Audio 1 Mix IMPORTANT: If the audio input mode is stereo and you are connecting to a mono
and modulator, this field must be set to Mono.
Audio 2 Mix Use this parameter to choose the desired audio processing option.
Choose one of the following:
Field Description
Audio 1 DialN-Comp Use this parameter to enable/disable dialog normalization and specify
and the degree of audio level compression for decoded output. Choose one
Audio 2 DialN-Comp of the following:
Parameter Description
Format Use this parameter to specify the digital video output for the SDI Output port.
Select either SD, HD, OFF.
Parameter Description
Audio 1 Decoder Use this menu to specify how audio is decoded.
and
Audio 2 Decoder External This specifies that the audio is decoded outside the unit.
Internal This specifies that the audio is decoded within the unit.
Caption Line Use this field to specify the line on which Closed Captions are output for
HD-SDI. Use the arrow buttons to choose the desired value (either 9 or 12
[default]). This field only displays when the Format field is set to HD. When
Format is set to SD, Closed Captions are output on line 12.
IMPORTANT: This parameter can only be configured from the IRD’s front panel and
cannot be changed by the Programmer.
Status Submenu
The Status menu, as shown in Figure 35, has three submenus.
Press OK to select
CONTROL STATUS
Control Tuner Tuner 1 Control Channel Tuner To navigate to this menu:
CAUTION: press menu several times
EMM MsgIRD memory 125 will be EMM Message Count until the Main Menu
reset. Select to continue
NET Msg 5103 NET Message Count appears, highlight Status,
UCM Msg 31 press OK , highlight
UCM Message Count
Control, and press OK .
EMM Msg Count UIM Message Count
Retune Message Count
DL Pre Message Count
DL Message Count
UA CAT Seq#
Field Description
Control Channel This field displays the input that is currently being used to receive IRD
Tuner (read only) control messages. This field displays one of the following: Tuner 1, ASI IN,
or IP IN.
EMM Message Count This field displays the number of Entitlement Management messages
(read only) received by the unit since the last reboot.
NET Message Count This field displays the number of Network Information messages received
(read only) by the unit since the last reboot.
UCM Message Count This field displays the number of Unit Configuration messages received by
(read only) the unit since the last reboot.
UIM Message Count This field displays the number of Unit Information messages received by
(read only) the unit since the last reboot.
Retune Message This field displays the number of Retune messages received by the IRD
Count (read only) since the last reboot.
DL Pre Message This field displays the number of Code Download Preamble messages
Count (read only) received by the unit since the last reboot.
DL Message Count This field displays the number of Code Download messages received by the
(read only) unit since the last reboot.
UA CAT Sequence # The current and next Category Epoch for the authorized Unit Address.
(read only)
Field Description
Input User-selectable input to which the following parameters apply. Choose one
of the following: Tuner 1, ASI IN, or IP IN.
Lock Status Lock status of the selected input, as described below.
(read only)
Unlocked Designates the input is not locked.
OK Designates the input is locked.
RF Port Number This parameter only applies to Tuner inputs, not ASI IN or IP IN. This field
(read only) displays the RF port number employed for the selected input (either RF
Port 1 or RF Port 2).
Transport Spec This parameter only applies to Tuner inputs, not ASI In or IP IN. This field
(read only) displays the transmission standard for the acquired signal (either DVBS2,
DVBS2x, 8PSK-TC, or DCII).
Modulation Format This parameter only applies to Tuner inputs, not ASI In or IP IN. This field
(read only) displays the modulation format for the acquired signal (either QPSK,
8PSK, 16PSK, or 16APSK).
Frequency (MHz) This parameter only applies to Tuner inputs, not ASI In or IP IN. This value is
(read only) the L-band frequency (MHz) employed for the selected input.
Satellite ID This parameter displays the Satellite ID that is used for the selected input.
(read only)
Satellite Name This parameter only applies to Tuner inputs, not ASI In or IP IN. This
(read only) parameter displays the satellite name assigned by the Programmer.
Polarity Use this parameter to view the transponder downlink signal polarity for
(read only) the chosen RF Port Number (specified above). This parameter only
applies to Tuner inputs, not ASI In or IP IN. This field displays the current
downlink signal polarity used for the selected input as described below:
PROCESS STATUS
VCT --- ??? Virtual Channel Table To navigate to this menu:
press menu several times
CAUTION: IRD memory
VCN --- will be Virtual Channel #
reset. Select to continue until the Main Menu
Service --- Service Number appears, highlight Status,
press OK , highlight
Source --- Source Name
Process, and press OK .
Virtual Channel Table Current Program Authorization
Next Program Authorization
Encryption Level
Video Lock
Audio1 Lock
Audio2 Lock
Passthru Output
Retune ID
Field Description
Virtual Channel This field displays the Virtual Channel Table (VCT) employed by the
Table (read only) selected processor.
Virtual Channel # This field displays the Virtual Channel Number (VCN) employed by the
(read only) selected processor.
Service Number This field displays the Service (or MPEG Program) Number employed by the
(read only) selected processor.
Source Name The field displays the name of the source associated with the specified
(read only) virtual channel or service number.
Current Pgm Auth This field displays the current program authorization state for the
(read only) selected processor.
Next Pgm Auth This field displays the next program authorization state for the
(read only) selected processor.
Encryption Level This field displays the encryption level of the service employed by the
(read only) selected processor.
Video Lock This field displays the video lock status for the selected processor, as
(read only) described below:
Unlocked Designates the processor is unable to lock to the video.
OK Designates the processor is locked to the video.
Audio 1 Lock This field displays the audio lock status for the selected processor, as
and described below:
Audio 2 Lock
(read only) Unlocked Designates the processor is unable to lock to the audio.
Field Description
Passthru Output This field displays the Pass Thru (PT) service output status for the selected
(read only) processor, as described below:
Enabled Designates the passthru service is enabled.
Disabled Designates the passthru service is disabled.
Incoming PIDs are always remapped using the default passthru PID
assignments, as shown below:
Retune ID This field displays the Retune ID assigned to the selected processor.
(read only)
Diagnostics Menu
The Diagnostics menu has two submenus (Cue Tones and Alarms), as shown in Figure 39.
Press OK to select
CUE TONES
To navigate to this menu:
Test OFF
press menu several times
CAUTION: IRD memory will be
reset. Select OK to continue until the Main Menu appears,
or any other key to stop. highlight Diagnostics, press
OK , highlight Cue Tones,
and press OK .
Cuetone Test
Parameter Description
Cuetone Test Use this field to perform a cue tone test sequence. To start the cue tone test
sequence, choose ON. To stop the cue tone test sequence, choose OFF.
Alarms Submenu
The Alarms submenu has three submenus (Device, Service, and Alarm Relay), as shown in Figure 41.
ALARMS
To navigate to this menu:
Device press menu several times until the Main
CAUTION: IRD memory will be
Service Menu appears, highlight Diagnostics,
OFF press OK , highlight Alarms, and press OK .
Alarm Relay
Press OK to select
Device Submenu
The Device submenu has one field, as shown in Figure 42. The following table describes the field.
DEVICE ALARMS
To navigate to this menu:
Fan OK press menu several times until the Main
Menu appears, highlight Diagnostics,
or any other key to stop.
press OK , highlight Alarms, press OK ,
highlight Device, and press OK .
Fan Alarm
Field Description
Fan Alarm This read-only field displays one of the following messages:
SERVICE ALARMS
Signal OK Signal Alarm
To navigate to this menu:
CAUTION: IRD memory
press menu several times
Authorization OK will be Authorization Alarm until the Main Menu appears,
reset. Select OK to continue
Video OK
or any other key to stop. Video Decoder Alarm highlight Diagnostics, press
OK , highlight Alarms, press
Audio 1 OK Audio 1 Decoder Alarm OK , highlight Service, and
Signal Alarm Audio 2 Decoder Alarm press OK .
PT Output Alarm
Field Description
Signal Alarm This field displays one of the following messages:
(read only)
Alarm The processor does not have a signal.
ALARM RELAY
Alarm OFF Relay Trigger Relay Test
Parameter Description
Relay Trigger Use this parameter to specify the intended function of the relay trigger:
Alarm The unit’s three Alarm pins on the back panel and the Alarm LED
on the front panel are activated by the unit’s internal system.
HCM The unit’s three Alarm pins on the back panel is activated via a
Hardware Control Message (HCM) from the Programmer. This
option is used for ad insertion.
The unit’s three alarm pins are shown and described on page 20.
Relay Test Use this field to initiate a Relay test. To initiate the test, set this field to ON.
While running the test, do not exit the field. To stop the Alarm Relay test, set
this field to OFF or exit the field. Exiting the field will automatically change the
field to OFF and stop the Alarm Relay test.
5
Using the Web GUI to Configure IP Parameters
Overview
This chapter describes how to use a web browser on a personal computer (PC) to view the unit’s
configuration, download the Operator Guide PDF file, and change the IP network address settings.
1. Verify that the personal computer is on the same IP subnet as the IRD’s Control port so that the unit is
accessible remotely.
2. To access the unit from a PC, open an Internet Browser window and type the IP address of the Control port.
ARRIS recommends using Chrome or Firefox.
3. When the Login window appears (as shown below), leave the Password blank and select the Login button.
Optional 4. If the Operator Guide PDF is not yet downloaded to the computer’s hard drive, select the Help button and
download the Operator Guide PDF to the computer’s hard drive. To do this, right-click on the pdf download
link, and select Save link as... When the Directory window appears, navigate to the desired location on your
computer’s hard drive (usually the desktop) and select Save.
Note: When it is time to close the unit’s browser window, select the Close button ( x ) in the upper-right corner.
If the DHCP Enable checkbox If the Manual DNS checkbox is not checked, the If the Manual NTP checkbox is not checked, the
is checked, the three fields to two fields to the right (DNS Server 1 and DNS two fields to the right (NTP Server 1 and NTP
the right (IP Address, Subnet Server 2) cannot be edited manually because the Server 2) cannot be edited manually because the
Mask, and Gateway Address) addresses are being supplied by the DHCP server. addresses are being supplied by the DHCP server.
cannot be edited manually
A blue IP address means the DNS server is used A green IP address designates that the system
because the addresses are
by the system. A black IP address means the DNS time is synchronized with that NTP server. The
being supplied by the DHCP
server is not used by the system. system can synchronize to only one NTP server
server.
at a time, therefore only one green NTP Server
If the Manual DNS checkbox is checked, the two
If the DHCP Enable checkbox IP address is shown in the GUI.
DNS Server IP addresses can be edited manually.
is not checked, the three
A blue IP address designates that NTP server is
fields to the right can be If the DHCP Enable checkbox (described on the
also used by the system as reference.
edited manually. left) is not checked, the Manual DNS checkbox is
then always checked because there is no DHCP A black IP address means the NTP server is not
server providing DNS Server IP addresses. used by the system.
If the Manual NTP checkbox is checked, the
two NTP Server IP addresses can be entered
manually.
If the DHCP Enable checkbox (described on the
left) is not checked, the Manual NTP checkbox is
then always checked because there is no DHCP
server providing NTP Server IP addresses.
Note: IP Address settings are typically specified during the installation process.
1. Go to the System pulldown menu and choose Network, as shown in Figure 45 on page 60.
2. If it is necessary to edit these settings, make sure the checkboxes are configured as described in Figure 45 on
page 60.
IMPORTANT: Changing the Control port configuration may result in loss of the Web GUI connection.
4. When all changes are complete, select the Save button at the bottom of the window.
Tip: If it is necessary to return to the Configuration Diagram, go to the Configuration pulldown menu
and choose IO View, as shown on page 65.
DHCP Implementation
When implementing DHCP, ARRIS recommends using a customer-provided DHCP server to auto-fill the
following fields:
• IP Address for Ethernet Port 1 (the input port)
For a typical configuration (addressing only the unit’s input port), the Subnet Mask and Gateway IP
Address must be added.
• DNS Server IP Address(es)
At least one DNS Server IP address is required.
• NTP Server IP Address(es)
At least one NTP Server IP address is required.
Once the DHCP server is configured to provide these IP addresses and information, the unit can be powered up to
auto-acquire each of the necessary settings for Ethernet port 1. Figure 46 shows an example of how the unit uses
the default settings for Ethernet port 1 to auto-fill the necessary fields in the Network submenu.
These settings can be performed using the IRD’s front-panel menu system (shown below) or from the Web GUI
(shown in Figure 45 on page 60).
NETWORK Regarding the Host Config field, the DHCP option instructs the IRD to
Ethernet 1 DHCP employ DHCP to auto-fill the IP Address field, Subnet Mask, and
Gateway IP Address.
CAUTION: IRD memory will be
162.168.1.100 255.255.255.000
. Select to continue
or any other key
162.168.1.1 to stop.
(not used)
Regarding the DNS Config field, the Auto option instructs the IRD to employ
10-05-b1-f8-a0-1a 1000 Mbps DHCP to auto-fill the IP Address(es) for one or both fields: DNS Server 1 and
DNS Server 2.
or any other key
Auto to stop.
(not used)
Regarding the NTP Config field, the Auto option instructs the IRD to employ
162.175.1.101 162.175.1.102 DHCP to auto-fill the IP Address(es) for one or both fields: NTP Server 1 and
NTP Server 2.
or any other key
Auto to stop.
(not used)
162.177.1.110 162.177.1.111 Note: The Network
Ethernet Port Host Config submenu is described
Ethernet Por t on page 38.
IP Address Subnet Mask
Gateway IP Address (not used)
The Blue and Green colored
text in this illustration are for MAC Address Line Rate
explanatory purposes only
and do not show blue and DNS Config (not used)
green on the front panel.
DNS Server 1 DNS Server 2
Blue designates the
Ethernet Port 1 defaults NTP Config (not used)
that support IP Video
Distribution. NTP Server 1 NTP Server 2
Figure 46: Network Submenu - Ethernet Port 1 Defaults That Assist With CDN Video Delivery
At this point, the operator can rest assured that the basic IP addresses are configured properly. Now the operator
can go to the Quick Install menu (described on pages 35 and 36), change the Input port to IP, and choose the
desired Programmer ID.
6
Viewing the Configuration Diagram
Overview
This chapter describes how to use a web browser to review video and audio routing within the unit.
Note: The unit’s configuration is typically defined at the uplink and cannot be altered using the Web GUI.
1. Use a personal computer to login to the IRD. For details, see "To access the unit’s GUI" on page 59.
3. Use the following pages in this chapter to review the basic layout, color designations, and how to evaluate the
unit’s configuration.
v0x340e24
Note: Processors
have three output
connectors:
PT PassThru
( - tan)
HD High Definition
( - blue)
SD Standard
Definition
( - green)
Basic Layout
The unit’s Configuration screen uses an icon-driven diagram that shows how the signals are routed through
the unit, from the Input ports (left-most column) to the Output ports (right-most column). The following
diagram shows the Configuration diagram with an example configuration.
v0x340e24
Note: DSR-4450
processors have
only two output
connectors:
PT (tan)
PassThru
and
SD (green)
Standard
Definition.
DSR-4470 only
Refresh
Use this button to re-
fresh the screen and v0x340e24
Dark Theme
Use this button to
toggle between a black
and white background.
Show/Hide ToolTips
Use this button to show
or hide the ToolTips.
Legend
Use this button to show
or hide the Outgoing
Connection Colors
graph, as shown below.
The legend only appears
while the mouse pointer
is positioned on the
button. Note: DSR-4450 processors have only two output connectors: DSR-4470
only
PT (PassThru - tan) and SD (Standard Definition - green).
Use this procedure to set and save the IRD’s PassThru mode.
1. Verify that the personal computer (PC) is on the same IP subnet as the IRD’s Control port.
2. Go to the PC, open the Internet Browser, enter IP address of the IRD’s Control port, and press ENTER.
ARRIS recommends using Chrome or Firefox.
3. When the Login window appears, leave the Password blank and select the Login button.
4. When the IRD’s Web GUI appears, select the Configuration pulldown menu and choose IO View.
5. Right-click on the Processor’s PT icon ( ) and verify that Disable Passthru appears in the menu.
Note: Disable Passthru means that the unit is configured to generate a transport stream. If Enable Passthru
appears, select it now. This will, in turn, enable passthru and display Disable Passthru in the menu. If the unit is
under uplink control, this parameter cannot be changed. Contact your Programmer for assistance.
6. Right-click on the Processor’s PT icon ( ) and choose the desired checkbox (either PID Aliased or Full TS).
7. To activate the new setting, select the red Save button at the top right of the GUI.
10. Verify that the GUI displays colored lines, as shown in Figure 47 (Full Transport) and Figure 48 (PID Aliased).
ToolTips
ToolTips are blue description boxes that provide status information for a given item. To display a ToolTip,
use the mouse to rollover one of the items in the Configuration Diagram. For example, rolling over the ASI
Input icon in the Input column causes the Input ASI ToolTip to appear (shown below).
Note: If the ToolTip does not appear, select the Show ToolTips button at the top of the Configuration Diagram. If it is
necessary to turn off ToolTips, select the Hide ToolTips button.
Parameter Description
ASI Input - General
Satellite ID The ID of the satellite that is connected to the ASI port, if any. The Satellite ID
is specified within the transport stream.
Transponder The ID of the transponder that is connected to the ASI port, if any.
The Transponder ID (1 to 24) is specified within the transport stream.
Satellite Name The satellite name of the specified Satellite ID (described above).
Priority The priority of the input if multiple inputs are used to receive the same
satellite and transponder. Zero (0) takes highest priority.
ASI Input - Status
Acquisition Status The acquisition state (locked or unlocked) of the input.
Alarm State The alarm state of the input.
Lost Lock Count Count of input signal acquisition loss events since last reboot.
TS ID The Transport Stream ID of the input signal.
10.10.10.10
udp://225.1.1.1
2251
locked
ok
0
42
Parameter Description
IP Input - General (UDP)
Source IP The source IP address associated with the acquired transport stream.
Destination IP The multicast IP address associated with the acquired transport stream.
Destination UDP Port The UDP port associated with the acquired transport stream.
IP Input - Status (UDP)
Acquisition Status The acquisition state (locked or unlocked) of the input.
Alarm State The alarm state of the input.
Lost Lock Count Count of input signal acquisition loss events since last reboot.
TS ID The Transport Stream ID of the input signal.
Parameter Description
IP Input - General (CDN)
Playlist 1, Playlist 2 These three URLs are typically associated with a unique Content Delivery
and Playlist 3 Network (CDN) or resource within that network.
HLS Latency (sec) This field displays the IRD buffer delay, in seconds. The end-to-end
delay is the sum of this value and the specified Offset
HLS Offset (sec) This field displays the network delay, in seconds. The end-to-end delay is
the sum of this value and the specified Latency.
IP Input - Status (CDN)
Acquisition Status The acquisition state (locked or unlocked) of the input.
Alarm State The alarm state of the input.
Lost Lock Count Count of input signal acquisition loss events since last reboot.
TS ID The Transport Stream ID of the input signal.
Parameter Description
RF Inputs (P1 and P2)
Port Number This number corresponds to one of the two RF input ports.
Satellite ID The ID of the satellite that is connected to the input.
Polarity The polarity of the satellite transmission, either H/LHP or V/RHP.
Satellite Name The name of the satellite associated with the specified Port Number.
Tuner T1 – General
Port Number This number corresponds to one of the two RF input ports on the back panel.
Transponder The input signal’s transponder value (1 to 24).
Frequency The input signal’s input signal frequency for the specified Input Port Number.
Symbol Rate The input signal’s symbol rate, designated in Msps.
Code Rate The input signal’s code rate.
Modulation The input signal’s Modulation Mode (either DVBS2, DCII, DVBS2x, or 8PSK-TC).
Tuner T1 – Status
Acquisition Status The acquisition state (locked or unlocked) of the input.
Alarm State The alarm state of the input.
TS ID TS ID – The Transport Stream ID of the input signal.
Bit Error Rate Bit error rate of the input signal.
Code Error Count of detected code errors.
Config State Configuration state of the tuner.
Eb/No Ratio of signal energy per bit (Eb) to noise density (No).
Es/No Ratio of signal energy per symbol (Es) to noise density (No).
Code Rate Forward error correction (FEC) code rate of the input signal.
Frequency Offset Difference between actual and configured input signal carrier frequency.
Lost Lock Count Count of input signal acquisition loss events since last reboot.
Mod Method Modulation scheme used by the input signal (e.g., 8PSK)
RF Level Input signal level, in dBm.
Symbol Rate Input signal symbol rate, in Msps.
Parameter Description
Processing Block - Input Channel
VCT The Virtual Channel Table (VCT) associated with this input signal.
VCN The Virtual Channel Number (VCN) associated with this input signal.
Satellite ID (0-255) of the satellite which is distributing the above referenced Virtual Channel.
Transponder ID (0-63) of the Transponder on the Satellite distributing the referenced Virtual Channel.
Polarity The polarity of the satellite transmission, either H/LHP or V/RHP.
Output Processor - PT – General
Enabled The processor’s current activity state (either true or false).
MULTICAST16 This field displays the multicast address associated with the DEM group that is
currently-assigned to this group.
Output Processor - SD and HD – General
Enabled The processor’s current activity state (either true or false).
MULTICAST16 This field displays the multicast address associated with the DEM group that is
currently-assigned to this group.
Output Processor – SD and HD – Video Attributes
Resolution This field displays the SD Output video resolution (either 528x480, 528x576, 544x480,
544x576, 704x480, 704x576, 720x480, or 720x576).
Scan This field displays the Output video’s scanning method (either interlaced or progressive).
Frame Rate This field specifies the Output video’s frame rate. For NTSC it will display either 29.97
or 59.94. For PAL it will display either 25 or 50.
Aspect Ratio This field specifies the output video’s return channel (either 4:3 or 16:9).
SD Only SD Convert This field specifies how the ARC method is determined (either SD Default Aspect
Method Ratio, AFD (default), or AFD without Timeout).
SD Only SD Default This field specifies the unit’s default aspect ratio for SD video (either Letterbox,
Aspect Ratio Center Cut, 14:9, or 16:9).
SD Only AFD Output This field specifies if the video stream outputs AFD in the video stream (either true
or false).
Parameter Description
Output Processor - SD and HD – Audio Attributes
Lang. This field displays the language associated with subtitle stream.
StreamType This field displays the audio stream type. The value at the end of the string is
described below:
4 MPEG-1 Layer II 129 AC-3 (ATSC/SCTE)
6 AC-3 or E-AC-3 (DVB) 135 E-AC-3 (ATSC/SCTE)
15 MPEG-4 AAC with ADTS encapsulation
17 MPEG-4 AAC with LATM/LOAS encapsulation
Output Processor - SD and HD – Subtitle Attributes
Lang This field displays the language associated with subtitle stream.
Subtitle This field indicates whether the subtitles are passed thru or rendered.
Format The field displays either passthru or overlay [rendered within the unit].
Subtitle Std This field indicates which subtitle standard is present (DVB, DCII, or undefined).
Parameter Description
Output IP - Ethernet-1
IP Address The IP address assigned to this IP Output port (located on the back panel).
Gateway Address The IP address of the gateway connected to this Gigabit Ethernet port.
Line Rate The port’s transfer bit rate in Mbps.
MAC Address The MAC address that corresponds to this Gigabit Ethernet port.
Port Number The port number associated with this Gigabit Ethernet port on the back panel.
Subnet Mask The subnet mask assigned to this Gigabit Ethernet port.
Admin State The port’s current admin state.
Alarm State The port’s current alarm state.
Muxes Column - Mux – MUX 1
TS Bit Rate The transport stream bit rate of the output multiplex in Mbps.
TS ID The transport stream identification assigned to the output multiplex.
Pass Thru Mode This field displays either Full TS or PID Aliased.
IP Output
IP Output This field displays either Enabled or Disabled, for the respective Ethernet port.
Output ASI - ASI Port 1
Port Number This number corresponds to one of the two ASI output ports on the back panel.
SDI Output
Name The name assigned to the SDI port.
Analog Output
Name The name assigned to the Analog port.
7
Configuring UDP/IP Input
Use this chapter to configure the UDP/IP Service Information and set up the unit to acquire a transport stream(s)
via UDP/IP.
This chapter provides the following procedures:
Perform this
procedure once. • To configure an IRD to acquire services from a multicast transport stream (below).
Use the procedure to create a UDP/IP Service Configuration from the bottom up. The procedure
includes instructions on how to save the UDP/IP Service Information to the PC, so it can be imported
to other IRDs.
Then, use this
procedure to import • To import a UDP/IP Service Information file to an IRD (page 78).
the configuration
to other IRDs. Use the procedure to import UDP/IP service information into IRD from a file downloaded from another IRD.
This procedure is necessary if you need to create a new configuration so the IRD can acquire services from a
multicast transport stream. This means that you will need to manually define each source.
1. Verify that the IRD’s Ethernet cables to the Ethernet 1 port and Ethernet 2 port are connected as defined
by the Programmer.
2. Verify that the IRD’s Ethernet ports are properly configured per procedures in Chapter 5 "Using the
Web GUI to Configure IP Parameters" on page 59.
3. Open an Internet browser window and type the Control port’s IP address in the web browser's address bar.
ARRIS recommends using Chrome or Firefox.
4. When the Login window appears, leave the Password field blank and select the Login button located at the
bottom-right corner.
5. When the main window appears, select the System pulldown menu, choose Service Information, and select
the UDP/IP tab, as shown on the next page.
7. If changes were made to the configuration, select the Save button to push the settings to the IRD and
activate the new settings.
Optional 8. If you plan to import this saved configuration to other IRDs, download the configuration from the IRD to the
PC. To do this, select the Download button. This will copy the file (ipServiceInfo.xml) to the Downloads
directory on the PC. If it’s necessary to move the file to a different directory or rename the file with a more
descriptive name, do that now.
10. When the IO View page appears, right-click on the IP port (located at the bottom of the Input column) and
choose Configure IP Input.
11. When the IP Input Configuration dialog box appears (shown in Figure 49), use Table 7 on page 76 to specify
the desired settings, and select the Apply button.
Figure 49: Editing Fields Within the IP Input Configuration Dialog Box (Example)
IMPORTANT: The following two steps describe how to specify the desired program from the transport
stream. Work closely with the Programmer to ensure the proper values are entered in the Input
Configuration dialog box.
12. Go to the Processing column, right-click on the processor, and choose Configure Input.
13. When the Input Configuration dialog box appears, use the mouse to specify the desired input method
(either Channel Select or MPEG Select), and set the two fields as needed. Figure 50 shows an example
of each input method.
963
1
udp://225.1.1.1:2251
For Channel Select, set the VCT (Virtual Channel Table) For MPEG Select, set the TS Input parameter (IP address
and VCN (Virtual Channel Number) parameters as of the specified Ethernet port) and MPEG Program#
directed by the Programmer. The Programmer has the parameter as directed by the Programmer. The
ability to override these settings. Programmer cannot override these settings.
Figure 50: Input Configuration Dialog Box - Channel and MPEG Select Methods (Example)
14. When all settings are complete, select the Apply button to activate the new settings.
15. Look at the Configuration Diagram, verify that a purple line was added between the IP Input port (icon at the
bottom of the Input column) and the specified processor(s) (in the Channels column).
16. Select the Save (the red button in the upper-right corner) to activate the new settings. See Figure 51.
v0x340e24
The Programmer
may configure the
rest of the
Configuration
Diagram. Please
coordinate with the
Programmer.
This purple line in this example shows that the Select the Save button
IP Input Port is connected to the processor. to activate the changes.
17. Go to the IRD’s front panel and verify that both LEDs are illuminated green (Signal and Authorized),
as shown below. This could take up to a few minutes.
menu
DSR-4470 OK
LCD Screen Verify that the Signal LED and the Authorized LED are green.
And then verify that the LCD screen displays a video program.
19. To verify the unit’s acquisition is locked, go to the PC’s web GUI, select the Configuration pulldown
menu, choose IO View, verify that ToolTips are active, use the mouse to rollover the proper IP Input,
and verify that the ToolTip shows the Acquisition Status is locked, as shown in the following example.
10.10.10.10
udp://225.1.1.1
2251
locked
ok
0
42
This procedure uses a configuration file that has already been created and saved to the PC.
IMPORTANT: If the appropriate configuration file has not been saved to the PC, do not perform this procedure.
Instead, perform "To configure an IRD to acquire services from a multicast transport stream" on page 73.
1. Verify that the IRD’s Ethernet cables to the Ethernet 1 port and Ethernet 2 port are connected as defined
by the Programmer.
2. Verify that the IRD’s Ethernet ports are properly configured per procedures in Chapter 5 "Using the
Web GUI to Configure IP Parameters" on page 59.
3. Open an Internet browser window and type the Control port’s IP address in the Address box.
ARRIS recommends using Chrome or Firefox.
4. When the Login window appears, leave the Password field blank and select the Login button located at the
bottom-right corner.
5. When the main window appears, select the System pulldown menu, choose Service Information, and select
the UDP/IP tab, as shown below.
6. Select the Browse button, navigate to the desired directory, highlight the desired file, and select Open.
7. Verify that the desired file name appears in the UDP/IP Service Configuration File field.
9. When the GUI displays the sources in the UDP/IP Source table, review the settings.
Optional 10. If it is necessary to edit the UDP/IP Source Table, perform the following bullets, as needed:
• If it’s necessary to add a new entry to the UDP/IP Source Table, select the Add icon ( ).
Use the mouse to click in the row and use Table 6 on page 74 to edit the fields as needed.
• If it’s necessary to delete a row(s), use the mouse to highlight the row(s) and select the
Delete icon ( ).
11. If changes were made to the configuration, select the Save button to push the settings to the IRD and
activate the new settings.
12. Verify that you have performed "To configure an IRD to acquire services from a multicast transport stream"
on page 73. If not, do it now.
13. Go to the IRD’s front panel and verify that both LEDs are illuminated green (Signal and Authorized),
as shown below. This could take up to a few minutes.
menu
DSR-4470 OK
LCD Screen Verify that the Signal LED and the Authorized LED are green.
And then verify that the LCD screen displays a video program.
15. To verify the unit’s acquisition is locked, go to the PC’s web GUI, select the Configuration pulldown
menu, choose IO View, verify that ToolTips are active, use the mouse to rollover the proper IP Input,
and verify that the ToolTip shows the Acquisition Status is locked, as shown in the example below.
8
Configuring IP Output
Overview
This chapter describes how to use the web browser’s Configuration Diagram to configure IP outputs on
Ethernet 1 or 2.
Procedure
To configure UDP/IP output
1. Verify that an IP output is connected to the desired IP output port on the back panel (either Ethernet-1 or
Ethernet-2).
2. Log in to the Web GUI (described on page 59) and go to the Configuration Diagram.
Optional 3. If the Ethernet port already has a link from the Mux (lines between a Mux and the Ethernet port), it may be
necessary to remove these links before defining a new link. To remove the unwanted links, right-click on the
Ethernet port, choose Incoming Links and Remove All Incoming Links. Now, verify that the lines are
removed from the Configuration Diagram.
4. Use the mouse to click on the Mux icon, drag the mouse to the desired IP output port. When a green
checkmark icon appears on the desired Ethernet icon, release the mouse.
Figure 52: Viewing the Green Checkmark During Drag and Drop (Example)
5. When the IP Output dialog box appears (shown in Figure 53), use Table 8 to specify the desired
settings, and select Apply.
The Programmer
cannot override the
parameters in this
dialog box.
6. Verify that a colored line appears between the Mux icon and the Ethernet icon. The color of the line will be
either blue, gray, green, or gold. Color designations are described on page 65.
Optional 7. If it is necessary to configure more links between Muxes and Ethernet ports, repeat steps 1 to 6, as needed.
8. When all settings are complete, select the Save button (the red button in the upper-right corner) to
activate the new settings.
9
Configuring CDN Streaming Services
Overview
This chapter describes how to configure the unit to receive programmer content delivered via IP networks as a
Content Delivery Network (CDN) Streaming Services (shown in Figure 54).
Internet World
Public Gateway Service Wide
Provider Web
Ethernet 1 Port
SDI OUT
ETHERNET 1 RELAY
CONTACT
RATING 100-240 VAC / 50/60 Hz
1A 30 VDC CAUTION: DISCONNECT
POWER CORD
BEFORE SERVICING
RF IN 1 RF IN 2 CONTROL
ALARM CUE
AUDIO 1 L+ L- G R+ R- NO C NC + –
TEST
ETHERNET 2 AUDIO 2 L+ L- G R+ R- D+ D- G C+ C-
ASI IN ASI OUT 1 ASI OUT 2 VIDEO OUT ISOC
Use of Ethernet 2, 3, 4, and the Control ports is optional, depending on the affiliate’s specific use case. If this
option is needed, the operator should configure the desired IP address, subnet mask, and gateway, and make
sure that the subnet is different for each of the three Ethernet ports. The Ethernet 1 port is mandatory for this
application and is used to access DigiCipher Streaming services, as well as auxiliary services required to
establish and maintain network connectivity and proper IRD performance.
Network Requirements
The DSR-4450 and DSR-4470 requires a minimum link rate of 100 Mbps (1 Gbps is recommended).
For important details about how to plan a DHCP implementation, see "DHCP Supported Parameters and
Auto-Fill Capabilities" on page 61.
The following protocols must be permitted and supported by the network access device and ISP for proper
IRD operation:
• ARP
• DHCP
• DNS
• HTTP
• HTTPS
• NTP - Access to NTP is mandatory. If no NTP server is specified, IRD will attempt to obtain time
through time.nist.gov and pool.ntp.org.
Procedures
The Programmer ID can be configured using the front panel (described below) and using the Web GUI
(described on page 86). For related topics, see "Displaying an IRD’s DigiCipher Service Streaming Status"
on page 88 and "Troubleshooting CDN Connectivity/Configuration Issues" on page 90.
1. Power on the unit, go to the back panel, and verify that Ethernet port 1 is connected to your site’s
public gateway.
2. Verify that the Ethernet 1 port illuminates either the green LED or the amber LED. The following
illustration describes the various states of the two LEDs.
ETHERNET 1
A solid green LED indicates that the link A solid amber LED indicates that the link
is up, and the speed is 1000 Mbps. is up, and the speed is 10/100 Mbps.
A blinking green LED indicates that the A blinking amber LED indicates that the
link is up, the speed is 1000 Mbps, and link is up, the speed is 10/100 Mbps, and
Ethernet traffic is active on the link. Ethernet traffic is active on the link.
Note: Another way to verify that the Ethernet Port 1 is active is to go to the Network menu and verify that
the Line Rate field displays either 100 Mbps or 1000 Mbps. To do this, press the Menu button several
times until the Main Menu appears, highlight System, press OK , highlight Network, and press OK .
3. Press the Menu button several times until the Main Menu appears.
4. Use the buttons to move to the Quick Install menu and press OK to enter the menu.
5. When the Quick Install menu appears, use the buttons to move to the Input Port field (shown in red),
press OK to enter the field, choose IP, and press OK to exit the field.
6. To specify the Programmer, use the arrow buttons to move to the Programmer ID field (shown in this
example as 850T), press OK to enter the field, use the buttons to choose the desired Programmer ID,
and press OK to exit the field.
Signal
Programmer ID Alarm
7. Verify that the front-panel Signal LED is illuminated solid green and the IP Input Status field displays
Waiting for Config..., as shown below.
Programmer ID Alarm
At this point, the Programmer may perform an Instant Trip (immediate authorization message).
However, if the IRD is already authorized by the Programmer, the IRD will eventually receive
authorization and the appropriate configuration.
8. To verify that the IRD has received the configuration, verify that the IP Input Status field displays
Configured, as shown below.
Programmer ID Alarm
9. Verify that the Authorization LED and Signal LED are illuminated solid green, as shown below.
Programmer ID Alarm
Optional 10. If the Authorization and Signal LEDs do not illuminate, it may be necessary to troubleshoot the issue.
For details, see "Troubleshooting CDN Connectivity/Configuration Issues" on page 90.
To view Service Information and configure the Programmer ID via the Web GUI
1. Verify that Ethernet 1 port is connected to the public gateway, as shown in Figure 54 on page 83.
2. Verify that the personal computer (PC) is on the same IP subnet as the IRD’s Control port.
3. Go to the PC, open the Internet Browser, enter the IP address of the IRD’s Control port, and press ENTER.
ARRIS recommends using Chrome or Firefox.
4. When the Login window appears (shown below), leave the Password blank and select the Login button.
5. When the IRD’s Web GUI appears (shown in Figure 55 on page 87), use the mouse to select the System
pulldown menu and choose Service Information. An example screen is shown in Figure 56 on page 87.
7. When the DCII Streaming window appears, select the Programmer ID pulldown menu, choose a
Programmer ID, select the Activate button, wait 10 seconds, and select the Refresh button.
IP Input Status
8. If the Programmer ID information does not appear in the screen, use the front-panel QUICK INSTALL menu
to view the status and see "Troubleshooting CDN Connectivity/Configuration Issues" on page 90.
9. Use Table 9 to review the program settings. Once the Programmer ID field is specified, all fields are read only.
1. To display the IO diagram, use the mouse to select the Configuration pulldown menu and choose IO View.
2. Go to the IP Inputs column, use the mouse to display the IP Input’s status for Acquisition Status. Verify that
the field displays Locked (as shown below).
IMPORTANT: If the
field does not display
locked, use the unit’s
front panel to trouble-
shoot the unit. See
"Troubleshooting CDN
Connectivity/Configura-
tion Issues" on page 90.
3. If it is necessary to view the CDN Delivery Configuration that was defined by the Programmer, select
the Configuration pulldown menu, choose IO View, go to the IP Inputs column, right-click on the Ethernet
IP input icon, and choose Configure IP Input.
4. When the IP Input Configuration dialog box appears, verify that the HLS Config checkbox is checked.
The dialog box is shown in Figure 57 and the fields are described in Table 10.
Figure 57: Viewing the Uplink’s CDN Delivery Configuration Parameters (Example)
IMPORTANT: If it is necessary to check the status of the NTP server and verify that the NTP time is correct,
see "Viewing NTP Servers" on page 105.
10
Managing Overlays
Introduction
With the use of an incoming SCTE-35 splice-insert stream from the Programmer (with the splice_immediate_flag
is set to '1'), the IRD has the ability to display overlay images during live broadcast.
The images are installed in the IRD by the downlink staff and activated by the Programmer’s encoder that
supports SCTE-35 ad insertion capabilities.
Use the Overlay Screen to install up to four overlay images. In some cases, the Programmer will supply the
downlink facility with the overlay image files and the associated settings. In other cases, the downlink personnel
are responsible for the image files and the associated settings. The IRD supports PNG-32 file types with
embedded opaque and transparent imagery. Overlay requests include a specified duration. Once the duration is
reached, the IRD automatically clears the overlay.
1. Verify that the overlay image files are placed in the directory that you desire.
4. When the Overlay screen appears (as shown in Figure 58 on page 92), go to the Overlay table, choose which
position to load (positions 1 to 4), and use the mouse to select the Click to load image file button.
5. When the dialog box appears, select the Browse button, navigate to the proper directory, choose the file, and
select Submit.
7. When the image appears in the Overlay table, adjust the image placement (where the image is displayed on
the television screen). To do this, use the mouse to adjust the values for Horizontal Offset and Vertical Offset.
Tip: Another way to place the image on the screen is to double-click the image, use the mouse to adjust the
placement, and select the X in the upper-right corner to close the window.
8. Edit the Event ID and Display Mode as needed. For descriptions of each parameter, see Table 12.
Note: Figure 58 describes parts of the Overlay table and how the IRD handles concurrent overlay requests.
IMPORTANT: Once an image files is saved to the IRD, it resides in the IRD until it is cleared via the web GUI.
Performing a power cycle will retain all image files for future use. However, performing a factory reset will clear
all image files from the IRD.
Up to four overlay
image files can be
loaded.
This is an Opaque
image file.
This is a transparent
image file. WXYZ -- New
WXYZ New York
York
This is an Opaque
image file. Breaking News
• Breaking News
[in the lower-right corner
Breaking News
When specifying a value, make sure the value is unique. Using a value
that is already assigned to another Overlay may yield unexpected results.
For more details, see Figure 58 on page 92.
Display Mode Use this pulldown menu to choose if and how overlay images are displayed.
Choose the appropriate option:
enabled Instructs the IRD to display the overlay image indefinitely.
disabled Instructs the IRD to hide the overlay image indefinitely.
dpiTrigger Directs the IRD to respond to the SCTE-35 splice-insert
messages (Immediate Only) associated with the service
that is being processed. Immediate Only refers to the
splice_immediate_flag being set to '1'.
Save Once an overlay image is loaded and the four parameters are set, select the
Save button to make the settings permanent.
Refresh Use this button to remove all changes from the screen and display the most-
recently saved changes.
2. When the Overlay screen appears, go to the Overlay table, use the mouse to highlight the images to remove.
Note: Make sure to highlight the row so it displays blue. If it is necessary to remove several images in a row, use
the mouse to select the first file and shift-click on the last file. If it is necessary to remove several images in random
order, use the mouse to select the first file, and hold the Ctrl button while selecting the other files.
11
Upgrading Firmware Using the Web GUI
Introduction
Normally, firmware upgrades are performed automatically by the Programmer. This uplink process affects a
specific group of IRDs, all at one time. Occasionally, it may be necessary to perform a manual firmware upgrade
on an individual unit. This chapter describes the Web GUI’s System Upgrade screen and how to perform a manual
firmware upgrade on an individual unit.
IMPORTANT: If it is necessary to upgrade the IRD’s firmware version using a personal computer (PC),
do not attempt this on your own. Contact ARRIS Product Support (described on page 16) in order to receive
a firmware file and any specific details that are not described in this chapter.
When the IRD is initially powered on, the Web GUI System Upgrade screen shows one firmware file version
number. This is the factory-loaded firmware file image and it has an Active designation of true.
v0x340e24
The example on page 95 shows one firmware file. The active file always has the designation of true .
If a second firmware file is loaded, it is listed below the first line and has a designation of false .
The Activate Firmware File section will never display more than two firmware files at a time.
If you receive a new firmware file from an ARRIS representative, you will be directed to put the file on a
personal computer (on the same subnet as the Control port) and then browse to the file location and submit
the file. This will download the file to the IRD. When the download is complete, the Upgrade File section
shows a second version number with a designation of false.
If two files are listed and the user loads yet another firmware file, the inactive file (the file on the bottom line
with the designation of false) will be deleted from the IRD and therefore, removed from the list. At this
point, the newly-loaded firmware file is added to the list with a designation of false .
Selecting/highlighting the firmware file with the false designation and clicking the Activate button
will automatically:
• Save the current database and attach it to the newly-activated firmware. This is referring to the database
that contains all site-specific data that was entered from the IRD’s front panel (or Web GUI) and from
the Programmer (BNC Client GUI).
• Reverse the true/false designations of the two firmware versions.
• Reboot the IRD with the newly-activated file.
Performing an Upgrade
Use the following procedure to upgrade firmware on a single unit.
1. Verify that you have received a firmware file from an ARRIS representative, and you have saved it to
your personal computer.
2. Verify that your personal computer is on the same subnet as the IRD’s Control port.
3. Open an Internet browser window and type the Control port’s IP address in the web browser's Address
Bar. ARRIS recommends using Chrome or Firefox.
4. When the Login window appears, as shown below, leave the Password field blank and select the Login
button located at the bottom-right corner.
5. When the main window appears, select the System pulldown menu and choose Upgrade. For a detailed
description of each parameter, see the table on page 99.
v0x340e24
xxx.pkg
This example shows
two firmware versions.
6. Select the Browse button. When the dialog box appears, navigate to the directory containing the
firmware file, highlight the firmware file, and select Open.
“xxx.pkg”
OK Cancel
9. During the file transfer process, verify the GUI shows a similar message with the value reaching 100%.
“xxx.pkg”
11. Verify that the new code version appears with a false designation (as shown below).
CAUTION: The following three steps will cause the IRD to automatically reboot, so use it carefully.
12. To upgrade to the new firmware version, use the mouse to highlight the file that has the false designation, and
select the Activate button.
IMPORTANT: The download/upgrade process may take several minutes. Do not attempt to do
anything with the GUI until the System Upgrade Complete message appears.
14. When the System Upgrade Complete message appears (shown below), select OK.
15. Verify that the proper version has the true designation and the other version has the false designation.
16. When you are satisfied that the upgrade is complete, select the Close button ( x ) in the upper-right corner of
the browser window.
Parameter Description
New Upgrade File Section
Firmware File This field displays the filename to be copied from the personal computer to
(read-only field) the IRD. See the Browse button (described below) for more details.
Browse Select this button to display a dialog box. Then, navigate to the appropriate
(button) directory on the personal computer’s hard drive, highlight the desired
firmware file, and select Open. This will cause the Firmware File field
(described above) to display the filename.
Submit After using the Browse button (described above) to locate and highlight the
(button) file, select this button to copy the designated file (shown in the Firmware
File field) to the IRD. This will also add the firmware file to the bottom line of
the Activate Firmware File Table (described below).
Activate Use this button to activate the file that has the false designation. To do
(button) this, first use the mouse to highlight the firmware file with the false
designation. Then, select the Activate button.
Note: Two files must be listed in order to use the Activate button. If only
one file is listed, the Activate button is grayed out and inoperable.
Activate Firmware File Table
Version This read-only field displays the firmware version number.
Active This read-only field displays the status of the firmware file.
false The firmware file is loaded, but not active. The associated
database is not being updated.
12
Managing SNMP Trap Receivers
Simple Network Management Protocol (SNMP) Traps are generated as defined within the customer’s
Management Information Base (MIB) file that is provided by ARRIS Product Support. The unit supports up to
four SNMP Trap receivers for remote status monitoring. The following table describes each field. Use the
procedure on page 102 to configure SNMP Trap Receivers.
v0x340e24
Parameter Description
Enable If it is necessary to route traps to the customer’s trap receiver (specified
(Checkbox) below as the IP Address), click on this checkbox to display a checkmark.
If a trap receiver is not being used, do not display a checkmark.
Trap Community Type any arbitrary name. This name will be included in trap messages sent to
String the customer’s trap receiver.
IP Address Use this field to specify an IP address of an intended trap receiver.
Udp Port This is the UDP port number of SNMP to receive traps. This read-only value is
Currently, always 162 and cannot be changed.
these three
parameters Trap Repeat Count The number of times each trap message is repeated. Enter a value from 0 to 7.
cannot be Trap Interval The time interval between each repeated trap message. Enter a value from
changed or
saved. 1 to 50. 1 designate an interval of 0.1 second and 50 designates an interval of
5 seconds.
To configure a trap
1. Open an Internet browser window and type the Control port’s IP address in we browser’s Address bar.
ARRIS recommends using Chrome or Firefox.
2. When the Login window appears, as shown below, leave the Password field blank and select the Login
button that is located at the bottom-right corner.
3. When the main window appears, select the System pulldown menu and choose SNMP.
4. When the Trap Receivers window appears, use the mouse to check the Enable checkbox.
Note: Traps for all IRDs on remote subnets will be routed to the control interface's gateway.
13
Remote Reboot Via Web Page GUI
1. To access the unit from a PC, open an Internet Browser window and type the IP address of the Control port.
For example, type 192.168.0.100 and press ENTER. ARRIS recommends using Chrome or Firefox.
Do not type www or http.
2. When the Login window appears, leave the Password field blank and select the Login button located at the
bottom-right corner.
3. When the main window appears (shown in Figure 59), select the System pulldown menu and choose Settings.
4. When the Settings window appears (shown in Figure 60), select the Reset button ( ).
IMPORTANT: During the reboot process, the GUI will be unavailable. Once the reboot is complete, the Login
window will appear, and the GUI can be used for normal operation.
14
Viewing NTP Servers
Use the System NTP Servers screen (shown in Figure 61) to view which NTP server is synchronized. To view
this screen, select System and choose Time. The following table describes each field.
v0x340e24
Parameter Description
IP Address This field displays the NTP IP address. These two IP addresses can be edited
from the front panel, as described on page 38, and from the Web GUI, located
on page 60.
Synchronized Checked checkbox Designates that system time is synchronized to the
NTP server.
15
Downlink/L-Band Frequency
Conversion Tables
A distributor or Programmer can provide the latest L-Band frequency plans at purchase time. Use the
following formulas to perform calculations for both C-Band and Ku-Band transponders, or for installing a
new satellite.
Example
calculation if
Formula for converting a C-Band Frequency to an L-Band Frequency downlink
frequency is
3,740 MHz
5,150 MHz <minus> Frequency Downlink (DL) <equals> Frequency (L-band) 5,150 MHz
-3,740 MHz
1,410 MHz
Example
calculation if
Formula for converting a Ku-Band Frequency to an L-Band Frequency downlink
frequency is
12,019 MHz
Frequency Downlink (DL) <minus> 10,750 MHz <equals> Frequency (L-band) 12,019 MHz
-10,750 MHz
1,269 MHz
16
DSR-4450 and DSR-4470 Specifications
RF
Input Frequency Range 950 to 2150 MHz
Input RF Level -25 to -65 dBm
RF Port Impedance 75 Ω
LNB Power 18 V, 450 mA Maximum
Transmission Standards
8PSK-TC FEC Rates 2/3 (1.92), 3/4 (2.05), 3/4
(2.11), 5/6 (2.30), 8/9 (2.40)
DCII Symbol Rates 19.51, 29.27 Msps
QPSK Code Rate 3/4
DVB-S2 Symbol Rates 3 to 35 Msps
8PSK Code Rates 3/5, 2/3, 3/4, 5/6, 8/9, 9/10
16APSK Code Rates 2/3, 3/4, 4/5, 5/6, 8/9, 9/10
DVB-S2x Symbol Rates 3 to 35 Msps
8PSK Code Rates 3/5, 2/3, 3/4, 5/6, 8/9, 9/10
16APSK Code Rates 26/45, 3/5, 28/45, 23/36, 25/36,
13/18, 7/9, 77/90
Video
Video Level 1.0 V p-p + 10%
Video Output Impedance 75 Ω
Chrominance-Luminance Delay Line ±26 nsec
Differential Gain 4%
Differential Phase 1.5 Degrees
Audio
Two Stereo Pairs Four Channels
Peak Audio Level +20 dBm Analog (0 dBFS)
Frequency Response + 1 dB, 20 Hz to 20 KHz
Total Harmonic Distortion 0.25% at 1 KHz
Connectors
RF In F-Type Connector (Qty 2)
ASI In BNC Connector (Qty 1)
ASI Out BNC Connector (Qty 2)
Gigabit Ethernet RJ-45 Connector (Qty 3)
Video Out BNC Connector (Qty 1)
SDI Out (DSR-4470 only) BNC Connector (Qty 1)
Audio Out Terminal Block
Alarm Relay Terminal Block
Cue Tone Terminal Block
ISOC Terminal Block
Electrical
Amps VAC Hertz
0.8 to 0.4 A 100 to 240 VAC 50/60 Hz
Mechanical
Unit Only Packaged Finished Good
Dimensions Weight Dimensions Weight
18.9" D 22.0" D
19.0" W 11.0 lbs. (5 kg) 21.0" W 14.6 lbs. (6.6 kg)
1.75" H 5.5" H
Corporate Headquarters
CommScope · Hickory · North Carolina · 28602 · USA
T: 1-828-324-2200
www.commscope.com