Platform
Platform
G27259-01
March 2025
Oracle Financial Services Cloud Configurations Guide,
G27259-01
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Contents
4 Configurations
Understanding ID Generation 4-1
Configuring ID Generation 4-2
Configuring Company ID Generation 4-5
Configuring User Group ID Generation 4-6
Associating Company ID Generation Configuration with Tenant 4-7
Associating User Group ID Generation Configuration with Tenant 4-8
Understanding Companies 4-8
Creating Operations Company 4-10
Creating Marketing Company 4-11
Creating Operations Company Hierarchy 4-12
Understanding and Configuring Operations Company Supplier Service Instance 4-13
Creating and Editing Operations Company Supplier Service Instance 4-15
Deleting Operations Company Supplier Service Instance 4-17
Editing Tenant Details 4-17
iii
5 Operations
Credential Maintenance of Operations Company Supplier Service 5-1
iv
1
Getting Started with Oracle Financial Services
Cloud
You need to perform a set of configurations immediately after the provisioning of a customer
environment. These activities are performed by the default user OracleFSCloudAdmin, and
are done only on the Non-Production tenancy. Once these initial set of configurations are
created and tested, they are then moved to the subsequent tenancies (Pre-Production and
Production) using Configuration Movement process.
To understand the initial set of configurations required for setting up Oracle Financial Services
Cloud platform, see Getting Started with Oracle Financial Services Cloud. You need to perform
these configurations before setting up your cloud service-specific configurations.
Related Topics
• Basic Configurations
• Default Configurations
Default Configurations
Some of the basic configurations in Oracle Financial Services Cloud come pre-configured with
default values. These default configurations enable you to log in and perform the basic
platform setup, like creating other users, defining their entitlements, etc.
The available basic configurations and their default values are listed below:
1-1
Chapter 1
Default Configurations
Note:
Channel and UI Experience pages are not available currently; they will be
introduced in subsequent releases.
Related Topics
• Understanding Tenancies
• User Management
• Managing Companies
• Entitlements Management
1-2
2
Understanding Configuration Lifecycle
Most of the configuration changes in Oracle Financial Services Cloud require testing before
making them available for customers to start using. To facilitate this, all configurations in Oracle
Financial Services Cloud are first created in the Non-Production tenancy and are then moved
to Pre-Production tenancy for isolation testing, from where they are finally moved to
Production tenancy where the users can start using the configurations. Movement of
configurations from one tenancy to other is using the Configuration Movement process.
All configurations in Oracle Financial Services Cloud are configured under a Config ID in Non-
Production. The Config ID tracks the configuration lifecycle of an entity and facilitates the
movement of configurations across the three tenancies. Thus, it is imperative that all
configurations pertaining to an entity are bundled under the same Config ID, thereby
simplifying the Configuration Movement process.
2-1
Chapter 2
Creating Config ID
5. Continue testing the configurations in Pre-Production, but note that you cannot make any
configuration changes at this point.
6. When you are satisfied with your isolation testing in Pre-Production, initiate the
Configuration Movement from Pre-Production to Production.
7. After the Configuration Movement process completes successfully, your configurations
are available at the Production tenancy.
Related Topics
• Creating Config ID
• Using an Existing Config ID
• Closing Config ID
• Initiating Configuration Movement from Non-Production to Pre-Production
• Initiating Configuration Movement from Pre-Production to Production
Creating Config ID
Configurations in Oracle Financial Services Cloud are made in the Non-production tenancy,
and are done against a Config ID and then moved to the Pre-Production tenancy. While
creating or making any configuration changes, you need to either create a Config ID or use an
existing Config ID (in Open status) to save your configurations.
Note:
You can create Config ID only in Non-Production tenancy, which is identified as the
tenancy for maintaining all Configurable Items for a customer.
2-2
Chapter 2
Using an Existing Config ID
Related Topics
• Configuration ID Management
• Understanding Configuration Movement
Deleting Config ID
You can delete a Config ID only if you have not done any configurations using it. After you
have used a Config ID for making any configuration changes, you cannot delete it. That is,
once a Config ID is Active and you have done configuration changes in the application, you
cannot delete it.
Note:
You cannot delete a Config ID that is currently under use. To do that, switch to
another Config ID and then delete it.
2-3
Chapter 2
Closing Config ID
Closing Config ID
After you finish a set of configurations for a customer in Non-production tenancy and is ready
for further testing in Pre-production tenancy, close the Config ID so that all the configurations
done using the Config ID are moved to the Pre-production tenancy.
Closing a Config ID bundles all the configuration changes that you have made using that
Config ID, and the closed Config ID is available in the queue for Configuration Movement.
Note:
Configurations are moved from Non-production tenancy to Pre-production tenancy in
the order in which the corresponding Config IDs are closed.
Note:
You cannot re-open a closed Config ID. Proceed with Close action only if you are
sure that the configurations are ready for movement.
3. Select Yes in the confirmation message. The page briefly displays a message informing
the Config ID has been closed.
Once a Config ID is closed, the configuration changes within it are queued up for movement to
Pre-Production tenancy, and the Config ID cannot be further used to save any configurations.
2-4
3
Understanding Configuration Movement
Configuration Movement is the process through which one or more Config ID, and thereby all
the underlying configuration changes that are being tracked under the Config IDs, are moved
or copied from one customer tenancy to another tenancy. For example, from Non-Production to
Pre-Production and from Pre-Production to Production.
Customer Tenancies
On Oracle Financial Services Cloud, every customer is provisioned with three tenancies: Non-
Production, Pre-Production, and Production. The Non-Production tenancy is where you first
create all configurations as per your business needs. These configurations are then moved or
copied to the Pre-Production tenancy for business users to test and verify. This is an iterative
process until the business users verify the various configurations and thereby provide approval
to make the same configurations available to the Production environment.
Note:
The direction of configuration data flow, that is from Non-Production to Pre-
Production, and then from Pre-Production to Production, is fixed and pre-configured
by Oracle Financial Services Cloud tenancy automated provisioning process itself.
You cannot reconfigure or change the direction of configuration data flow.
3-1
Chapter 3
Initiating Configuration Movement from Non-Production to Pre-Production
Every time a Configuration Movement is initiated, the configuration tracking system identifies a
list of all the closed Config IDs that are available in the source tenancy since the last
successful movement process completed, and then moves them one after the other to the
target tenancy. Thus the Configuration Movement process works in an 'All or None’ mode. It
either results in moving the configurations for all the Config IDs identified for movement, or
does not move any of it (that is, in case of any unforeseen errors).
Note:
You cannot close a Config ID until you make configuration changes using it.
In the above script, replace ENVIRONMENTNAME with the customer environment name and
ADMINPASSWORD with the password for OracleFSCloudAdmin user.
3-2
Chapter 3
Initiating Configuration Movement from Pre-Production to Production
In the above script, replace ENVIRONMENTNAME with the customer environment name and
ADMINPASSWORD with the password for OracleFSCloudAdmin user.
3-3
4
Configurations
Understanding ID Generation
ID Generators enable you to define a uniform methodology for generating identifiers across
Oracle Financial Services Cloud, along with the capability to define patterns that are specific to
requirements of each feature. When you create entities like an Account or a Company, system
either generates the identifiers automatically, or validates the manually entered identifiers, both
based on the applicable ID Generator configuration.
Generation Type
ID Generation configuration can be of two types:
• Automatic: When you select automatic ID generation, the application generates the ID
automatically, according to the pattern defined in the configuration.
• Manual: When you select manual ID generation, the application lets you enter an ID
manually, but validates the ID against the pattern defined in the configuration.
ID Generation Pattern
ID Generation configuration of an entity defines the pattern in which an ID is generated (or
validated against) for that entity. ID generation pattern is a combination of two or more of these
components:
• Static: A static value as a component
• Sequence: A sequential component
• CheckDigit: A check digit component that uses either Mod10 or Mod11 algorithms
Note:
An ID generation pattern must have at least two components, one static component
and one sequence component. As IDs are generated in the system, the static
component remains appended to the ID as it is, while the sequential component
increments as per the definition.
ID Generation Configuration
Setting up ID Generator for an entity involves two steps:
1. Identification
2. Setup ID Generator
Identification
Under Basic Information, enter the following details:
• Name
4-1
Chapter 4
Understanding ID Generation
• Long Name
• (Optional)Description
Setup ID Generator
Setting up ID Generator involves two steps:
• Setting up ID Attributes: This includes configuring Generation Type and Delimiter Type
for the identifier.
• Setting up ID Components: This includes choosing more than one Component Types
and its name or value.
Note:
It is mandatory to configure at least one attribute and two or more components for an
identifier.
Setting Up ID Attributes
• Setting Up Generation Type: ID Generation Type can be either Auto or Manual.
• Setting Up Delimiter Type: Select the delimiter character that you want to use between
components in the ID.
Setting Up ID Components
Configure the various components of the ID. The Component Type can be either Static,
Sequence, or CheckDigit.
Note:
You need to set up a minimum of two components and one of them should be of type
Sequence.
Configuring ID Generation
To generate identifiers for entities like Company and User Group, you need to configure the ID
Generator first and then associate it with the tenant (Non-Production).
Note:
This section gives you an overview of the generic steps involved in an ID Generator
configuration. For specific instructions on how to configure ID Generation for a
Company or a User Group, refer to the Related Links at the end of this section.
Configuring ID Generator for an entity is done using the ID Generator page and involves two
steps:
1. Add Identification
2. Setup ID Generator
4-2
Chapter 4
Understanding ID Generation
Add Identification
Adding identification involves collecting three basic details of the ID Generation configuration:
• Name
• Long Name
• (Optional) Description
Setup ID Generator
Setting up ID Generator involves configuring the pattern for generating ID and involves two
steps:
1. Setting up ID Attributes: This includes configuring Generation Type and Delimiter Type
for the identifier.
2. Setting up ID Components: This includes choosing more than one Component Types
and its name or value.
Note:
It is mandatory to configure at least one attribute and two or more components for an
identifier.
Setting Up ID Attributes
ID attributes decide whether the ID generation should be manual or automatic. It involves
selecting the Generation Type and Delimiter Type.
• Set up Generation Type as either Auto or Manual.
– Auto: ID is generated automatically based on the pattern configured in ID Generator.
– Manual: You can enter the ID manually, but it will be validated against the pattern
configured in ID Generator.
Note:
If you select Manual, select the maximum length of the pattern in Max length /
Value. If you select Auto, the maximum length is taken as 16 by default.
• Set up Delimiter Type by selecting the Delimiter character to be used between various
components in the ID.
Setting Up ID Components
ID Components decide the pattern of the ID. Every ID should have two or more components; of
which one has to be sequential. The different types of components used in forming the ID
pattern are:
• Static: Define the static part of the ID in Static Name / Value.
• Sequence: Define the sequential part of the ID. This involves configurations like:
– Whether the ID is to be padded to the maximum length or not
– The number with which the sequence starts
4-3
Chapter 4
Understanding ID Generation
4-4
Chapter 4
Understanding ID Generation
Related Topics
• Understanding ID Generation
• Configuring Company ID Generation
• Configuring User Group ID Generation
Note:
Select a Config ID before performing the following procedure.
1. From the Menu, select Configuration, and then select ID Generator, and then select
Company.
2. Select Add.
3. In the Add Identification page, enter the following attributes:
a. Name: Enter the name of the company.
b. Long Name: Enter the full name of the company.
c. Description: (Optional) Enter a meaningful description of the company.
4. Select Continue. This opens the Setup ID Generator page.
5. In the Attributes section, select Add to add a new Generation Type for the company
identifier. The Generation Type decides whether the identifier has to be generated
automatically or manually.
a. Select either Auto or Manual in Generation Type.
b. (Optional) Select the maximum length for the Company ID from the list in Max
Length / Value. All values from 1 to 16 are available for selection. This field appears
only when you select Manual in the previous step.
c. (Optional) Select the delimiter to be used in the Company ID from the list available in
Delimiter Type. The values available are: !, @, #, %, &, *, and -.
d. Select Done. This takes you back to the Setup ID Generator page.
6. Under the Components section, select Add to start adding components for the Company
ID.
4-5
Chapter 4
Understanding ID Generation
Note:
A Company ID would require more than one component.
7. From the Choose Component Type options, select a value and then select Continue.
The possible options for component types are:
• Static: Enter Static Name / Value and select Done.
• Sequence: Turn Padding Indicator ON or OFF to choose whether to pad with zeroes
on the left. Enter the number with which the sequence starts in Starts With and how it
is incremented in Incremented By. Also enter the maximum value of sequence in Max
Value and select Done.
• CheckDigit: Select Mod10 or Mod11 under Algorithm section. Enter appropriate
values for Transpose and Weight and select Done.
8. Select Continue. This validates the ID generation pattern that you configured for the
Company and if valid, saves the configuration.
Once you have configured the Company ID Generation, you need to associate this
configuration with a tenant (Non-Production). After the Company ID Generation configuration is
associated with the tenant, you can start creating companies in the application.
Related Topics
• ID Generation
• Associating Company ID Generation Configuration with Tenant
Note:
Select a Config ID before performing the following procedure.
1. From the Menu, select Configuration, and then select ID Generator, and then select
User Group.
2. Select Add.
3. In the Add Identification page, enter the following attributes:
a. Name: Enter the name of the user group.
b. Long Name: Enter the full name of the user group.
c. Description: (Optional) Enter a meaningful description of the user group.
4-6
Chapter 4
Understanding ID Generation
Note:
A User Group ID would require more than one component.
7. From the Choose Component Type options, select a value and then select Done. The
possible options for component types are:
• Static: Enter Static Name / Value and select Done.
• Sequence: Turn Padding Ind ON or OFF. Enter the number with which the sequence
starts in Starts With and how it is incremented in Incremented By. Also enter the
maximum value of sequence in Max Value and select Done.
• CheckDigit: Select Mod10 or Mod11 under Algorithm section. Enter appropriate
values for Transpose and Weight and select Done.
8. Select Continue. This validates the ID generation pattern that you configured for the User
Group and if valid, saves the configuration.
Once you have configured the User Group ID Generation, you need to associate this
configuration with a tenant (Non-Production). After the User Group ID Generation configuration
is associated with the tenant, you can start creating user groups in the application.
Related Topics
• ID Generation
• Associating User Group ID Generation Configuration with Tenant
Note:
Select a Config ID before performing the following procedure.
4-7
Chapter 4
Understanding Companies
3. Select Add.
4. Expand Required and then expand Company ID Generation Configuration section.
5. In Company ID Generator, select Add.
6. Select the Company ID Generation Configuration you want to associate and select
Continue.
7. Select Finish.
The Company ID Generation configuration association with the Tenant is complete.
If you have already associated a Company ID Generator configuration with the tenant, then the
page displays the associated Company ID Generation configuration.
Note:
Select a Config ID before performing the following procedure.
Understanding Companies
Company is an abstract concept that represents statutory companies, business units, or levels
of financial consolidation and reporting. The company is an entity in the Tenant's organization
structure.
In Oracle Financial Services Cloud, you can set up instances of companies that the Tenant
wants to use across their cloud services, as well as organize them into hierarchies.
Company Types
You can create different types of companies in Oracle Financial Services Cloud:
• Financial: These companies hold financial or fiduciary responsibilities and are related to
Products, Billing Features, and Account Features that are used for all accounting.
• Marketing: These are companies that market and brand products. They are related to
Products and are used to identify the owner, define branding and other forms of marketing
4-8
Chapter 4
Understanding Companies
(including mass mailing), along with other details like interest rates. They are used for
various forms of marketing reporting and communications.
• Operations: These companies have employees and operators, and perform operations.
They are used for all forms of administrative processing and roll-up reporting.
• Sales: These are companies that sell products and are used to identify who can sell the
product within the Company.
• Legal: These companies are legal entities and are used for legal contracts, agreements,
disclosures, and so on. They are used to define statutory and regulatory policies of various
regions where the company's Products are being sold.
Note:
These configurations ensures that every company created in the tenant follows the
same ID pattern. Note that this ID pattern is applied only when you select automatic
ID generation while creating a Company. In case of manual ID generation, you can
enter an ID of your own choice, which is then validated against the pattern set.
1. Create a Company ID Generation configuration: This configuration lets you define the
pattern to be followed while creating a Company ID.
2. Associate the Company ID Generation configuration with the Tenant: This configuration
lets you associate the above configuration to a tenant, so that every company created in
the tenant follows the same pattern.
4-9
Chapter 4
Understanding Companies
Once the Company ID Generation configuration is created and associated with the tenant, you
can go ahead with the company creation.
Procedure for creating company remains the same for all types of companies. To understand
the procedure for creating an 'Operations' type of company, see Creating Operations
Company.
To create a hierarchy of companies, associate one company to another, thereby establishing a
parent-child relationship between them. See Creating Operations Company Hierarchy.
Note:
Select a Config ID before proceeding with this procedure.
1. From the Menu, select Configuration and then select Company, and then select
Operations.
2. Select Add to start creating the Company.
3. In the Add Identification page, enter the following details:
a. Enter Name and Long Name of the company.
b. Select the Main organizational unit of the company. The values available are: Head
Office, Regional Office, Zonal Office, Area Office, and Business Unit.
c. Select the Sub organizational unit of the company. The values available are: Branch,
Shared Service Centre, Division, Department.
d. (Optional) Select the calendar against Active and select the date on which the
company turns active.
e. (Optional) Select the calendar against Inactive and select the date on which the
company turns inactive.
f. Select Continue.
4. In the ID Generation page, you can either view the automatically generated identifier for
the company, or manually enter an identifier. This is based on the Company ID Generation
configuration that is associated with the tenant.
While manually entering an identifier, system validates the ID against the Company ID
Generation configuration that is associated with the tenant. If the validation fails, an error
message appears.
5. Select Continue.
6. In the Setup Contact page, you can create the contact for the company, or skip it.
• Select Create New Contact to enter contact details like Phone number, Email, and
Address.
• Select Skip Contact Section for now to skip creating the contact details.
7. Select Continue.
8. (Optional) In the Manage Associations page, you can add associations to Products,
Operators, Employees, Supplier Services, and Keyword Libraries.
4-10
Chapter 4
Understanding Companies
9. Select Continue.
10. Select Finish.
Note:
Select a Config ID before proceeding with this procedure.
1. From the Menu, select Configuration and then select Company, and then select
Marketing.
2. Select Add to start creating the Company.
3. In the Add Identification page, enter the following details:
a. Enter Name and Long Name of the company.
b. Select the Main organizational unit of the company. The values available are: Head
Office, Regional Office, Zonal Office, Area Office, and Business Unit.
c. Select the Sub organizational unit of the company. The values available are: Branch,
Shared Service Centre, Division, Department.
d. (Optional) Select the calendar against Active and select the date on which the
company turns active.
e. (Optional) Select the calendar against Inactive and select the date on which the
company turns inactive.
f. Select Continue.
4. In the ID Generation page, you can either view the automatically generated identifier for
the company, or manually enter an identifier. This is based on the Company ID Generation
configuration that is associated with the tenant.
While manually entering an identifier, system validates the ID against the Company ID
Generation configuration that is associated with the tenant. If the validation fails, an error
message appears on the page.
5. Select Continue.
6. In the Setup Contact page, you can create the contact for the company, or skip it.
• Select Create New Contact to enter contact details like Phone number, Email, and
Address.
• Select Skip Contact Section for now to skip creating the contact details.
7. Select Continue.
4-11
Chapter 4
Understanding Companies
8. (Optional) In the Manage Associations page, you can add both Required associations
and Optional associations. Required associations are those that need to be configured
before closing the Config ID and initiating Configuration Movement of the company.
Optional associations are not mandatory for Configuration Movement of company records.
a. Select Required and select Add under Product ID Generation Configuration, to add
a Product ID Gen Config for the company.
b. Select Add under Product Component ID Generation Configuration, to add a
Product Component ID Gen Config for the company.
c. Select Optional and select Add under Product Components, to add a product
component for the company.
d. Select Add under Product ID Generation Configuration, to add a Product ID Gen
Config for the company.
9. Select Continue.
10. Select Finish.
Note:
Select a Config ID before proceeding with this procedure.
1. From the Menu, select Configuration and then select Company, and then select
Operations.
2. Select View All to see the list of existing companies.
3. Select More Options against the parent Company and select Add Company.
4. Select Create New Operations Company and select Continue. This takes you through
the steps required to create a new Operations company and then add it as a child to the
parent company selected in the previous step.
Note:
The page also displays an option to Use an Existing Company whereby you
can associate an existing company of another type.
4-12
Chapter 4
Understanding and Configuring Operations Company Supplier Service Instance
Note:
In the third step of Creating Operations Company, you can inherit the contact
details of the parent company by selecting Use Contact from Company option.
6. (Optional) In the Manage Associations page, under Optional add the required
associations like Products, Operators, Employees, and Keyword Libraries.
7. Select Continue. A success message appears.
8. Select Finish.
4-13
Chapter 4
Understanding and Configuring Operations Company Supplier Service Instance
Note:
You need to enter the credentials separately in each environment (Non-
Production, Pre-Production, and Production), as each has its own instance of
Oracle Secure Store.
Configuration Movement
Operations Company Supplier Service
4-14
Chapter 4
Understanding and Configuring Operations Company Supplier Service Instance
The Operations Company Supplier Service instance is configurable and it follows the
configuration movement process; that is, if you configure the Operations Company Supplier
Service instance in one environment (non-production), you can move the configuration to
different environments (Pre-Production and Production).
Operations Company Supplier Service-Credential Maintenance
The Credential Maintenance of Operations Company Supplier Service Component does not
follow the configuration movement process since each environment has its own instance of
Oracle Secure Store. Hence you need to enter the credentials in each environment (Non-
Production/Pre-Production/Production).
Prerequisites
Note:
Ensure that you complete the prerequisites before proceeding with creating the
Operations Company Supplier Service configuration.
Prerequisites Details
Set the Config ID 'Active' Config ID is set and logged in user has the requisite entitlements.
Ensure that all the dependent configurations and associations must be part of same open
Config ID.
See Creating Config ID
Create Operations Company Operations Company configuration instance has been created.
configuration instance See Creating Operations Company
4-15
Chapter 4
Understanding and Configuring Operations Company Supplier Service Instance
5. Enter Basic Information such as, Name, Long Name, and Description to identify the
Operations Company Supplier Service configuration instance.
6. Adding Operations Company
You need to establish a relationship between Operations Company Supplier Service and
Operations Company. You can add only one Operations Company with a Operations
Company Supplier Service.
To add an Operations Company to the Operations Company Supplier Service, select Add
Operations Company, and choose the Operations Company from the list of existing
operations companies.
7. Adding Supplier Service Component
You need to establish a relationship between Operations Company Supplier Service and
Supplier Service Component to advise the system which Supplier Service to choose when
executing the service. You can add only an existing Supplier Service Component to the
Operations Company Supplier Service.
To add the Operations Company Supplier Service configuration instance with the Supplier
Service Component, select Add Supplier Service Component. Select the Supplier
Service Component Type. The Supplier Service Components related to the selected
Supplier Service Component Type is displayed from which you can choose the required
Supplier Service Component.
8. Set the activation of the configuration using Active Date. By default, the Active Date is set
to the current date.
9. After entering the details, select Save to continue with the association.
10. Associating to Operations Company and Supplier Service Component
After selecting Save for saving the basic information and establishing the relationship with
Operations Company and Supplier Service Component, you can associate Operations
Company Supplier Service configuration instance with the Supplier Service Component
configuration instance. Depending on the Supplier Service Component that you choose for
establishing relationship, the associations vary. Choosing the association is optional.
To associate the Operations Company Supplier Service configuration instance to an
existing configuration instance, from the Associations section, select Add. Select the
configuration instance that you want to associate. You can associate Operations Company
Supplier Service configuration to multiple configuration instances of Supplier Service
Component.
11. Select Save to save the details, or Save&Exit to save and return to the landing page.
4-16
Chapter 4
Editing Tenant Details
Note:
You can edit Tenancy details of all three environments, Non-Production, Pre-
Production, and Production. To edit details of a tenancy, ensure that you are
logged in to the same environment.
4-17
Chapter 4
Editing Tenant Details
4-18
5
Operations
Note:
You can add only one credential to one Operations Company Supplier Service.
Add Credential option is not available if the service provider has not set any
credentials. If the credential is already added, you can choose Edit Credential or
Delete Credential option to modify the credential.
5. Provide the credential details and select Create to add the credentials.
Editing a Credential
1. In the Action column, select Edit Credential from More Menu corresponding to the
Operations Company Supplier Service name that you want to edit the credential.
Note:
Ensure to keep your credentials handy before proceeding as system cannot
retrieve details such as Password, client secret and so on.
2. Provide the credential details and select Update to modify the credentials.
5-1
Chapter 5
Credential Maintenance of Operations Company Supplier Service
Deleting a Credential
1. In the Action column, select Delete Credential from More Menu corresponding to the
Operations Company Supplier Service name that you want to delete the credential.
2. In the dialog box, select Delete to confirm.
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6
Understanding Security Management
Security Management provides information on Secure Configurations and generic security
recommendations for securing client-side browsers that will access services on the Oracle
Financial Services Cloud platform.
Secure Configurations
Secure configurations for Oracle Financial Services Cloud
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Chapter 6
Secure Configurations
To grant a user the course-grained entitlement to log into one of your tenancies on the
Financial Services Cloud platform, the user’s OCI IAM identity will need to be granted access
to the OCI IAM application for that tenancy, or be added to the OCI IAM user group that has
been granted access to the OCI IAM application for that tenancy on the platform. A user who
does not have access to the OCI IAM application for a customer tenancy will be unable to
access the tenancy on the Financial Services Cloud platform. Granting or revoking access to
OCI IAM applications for customer tenancies in this manner may be done as described in
Oracle Cloud Infrastructure documentation.
Fine-grained entitlement configurations are also available at a minimum down to the endpoint
level for services on the Financial Services Cloud platform where control is available to grant or
revoke access by HTTP verb on each service endpoint interface exposed from the platform.
See Entitlements Management on options for configuring fine-grained entitlements.
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Chapter 6
Post Initial Configuration
support and by enforcing access only for requests that are both authenticated and authorized
via entitlements.
Secure headless authentication to service APIs is available via an OAuth2 API exposed by the
platform that is integrated with OCI IAM facilities (meaning it will also support any SSO
configurations made through OCI IAM).
APIs exposed from the platform cannot however enforce security in any facilities such as other
webservices or browsers being used to access them. Advice on securing every type of
webservice that might access service APIs on the Financial Services Cloud platform is beyond
the scope of this guide. Please consult with the provider of any webservices that will be
accessing service APIs on the Financial Services Cloud platform on how to configure those
webservices to be secure. Please also review advice from US government’s Cyber security
and Infrastructure Security Agency (CISA) on Web Services Integration.
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7
Understanding User Management
User Management in Oracle Financial Services Cloud (OFSC) includes on-boarding of
Employees and Operators, along with creating User profiles for them. Once the profiles are
created for an Operator, the user credentials are created and further managed using Oracle
Cloud Infrastructure Identity and Access Management (OCI IAM).
In Oracle Financial Services Cloud, a person is created as an Employee first, and on-boarded
as an Operator. Both Employee and Operator are associated to an Operations Company
(either same or different), which is the business division for which they work.
Employee
An Employee is an individual who works for the Company and is associated with a business
division.
Operator
An Operator is a person identified in relation to work to be performed in Oracle Financial
Services Cloud, like a Business Administrator. An Operator directly interacts with the business
services using secure credentials.
An Operator is an Employee with access to Oracle Financial Services Cloud and has the
appropriate entitlements for it. Operators are associated with an Operations Company, which
could be either same as that of the Employee, or a different one.
Once an Operator sets up their login in OCI IAM, their user profile is created in Oracle
Financial Services Cloud, while their credentials are created in OCI IAM itself. A User can have
access to multiple tenancies; in which case the user need to be created in each tenancy. OCI
IAM manages the login credentials for a user, whereas their Entitlements is specific to each
tenancy and is configured by OFSC.
Note:
User Management activities like creating and managing user credentials, locking and
unlocking users, resetting passwords etc are handled using OCI IAM.
Creating Employee
An Employee is a person who works for the tenant and is associated with an Operations
Company. You need to on-board a person as an Employee prior to on-boarding them as an
Operator. Both Employee and Operator must be associated to an Operations Company, which
is the business division for which they work.
Creating an Employee in Oracle Financial Services Cloud involves three steps:
1. Add Identification
2. Find Operations Company
3. Setup Contact
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Chapter 7
Creating Operator
Creating Operator
An Operator is a person in Oracle Financial Services Cloud who performs activities within the
business services. An Operator directly interacts with the application using secure credentials
and must be an Employee prior to being on-boarded as an Operator.
Oracle Financial Services Cloud offers two ways to create an Operator:
• Create an Employee as an Operator
• Set up an existing Employee as an Operator
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Chapter 7
Creating Operator
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Chapter 7
Creating Operator
• Needs Login: Select this value and select Continue to configure login for the
Operator. In Setup Login, enter Login Name and select Continue. Note that you
cannot change the Login Name after the Operator is created.
Note:
If the Login Name you entered is available in OCI IAM, you have to enter
another one.
• Skip Login For Now: Select this value and select Continue to skip the step and
configure login later.
Note:
To create login at a later point of time, follow the instructions in Configuring
Login for an Operator.
13. Select Finish in the Success page. The page also displays the name of the Operator.
Once the operator, along with their login credentials, is created, an email with Activation Link
is sent. Select the link in the email to create a new password. Once the operator sets the
password, they can log in to OFSC application using their credentials.
Note:
You can edit the Operator details to change the associated Operations Company,
provided you have not configured entitlements for the Operator.
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Chapter 7
Creating Operator
Note:
If the Login Name you entered is available in OCI IAM, you have to enter
another one.
• Skip Login For Now: Select this value and select Continue to skip the step and
configure login later.
7. Select Finish.
Once the operator is created, they will receive an email with Activation Link. Select the link in
the email to create a new password. Once the operator sets the password, they can log in to
OFSC application using their credentials.
Note:
You can edit the Operator details to change the associated Operations Company,
provided you have not configured entitlements for the Operator.
7-5
8
Understanding Entitlements Management
Entitlements represents the process of validating whether a user is allowed to perform a
business function in Oracle Financial Services Cloud application or not. This involves both
authentication of users and authorization of their transactions. Entitlements enables fine-
grained access control of the service capabilities (API end-points). You can grant or revoke
access to a service capability by adding or removing the users from the user groups.
In Oracle Financial Services Cloud, users are grouped into User Groups and related
transactions are grouped into Transaction Groups, and then associate the User Groups and
Transaction Groups to configure the necessary entitlements.
Follow the steps below to configure entitlements for various users of OFSC:
1. Configure Transaction: A Transaction represents a public business function in Oracle
Financial Services Cloud that a user needs to access. Follow this procedure to configure
Transactions for all API end-points that Operators would need access to.
Note:
Oracle Financial Services Cloud offers a set of pre-configured Transactions that
covers the basic system capabilities. You need not configure Transactions for
these Transaction Types. See List of Pre-configured Transactions.
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Chapter 8
Configuring Transaction
Configuring Transaction
A Transaction represents a public business function in Oracle Financial Services Cloud that a
user needs to access. You need to configure Transactions for all API end-points that your
operators would need access to. Else, the service request is aborted with the standard HTTP
code of 403 Forbidden message, as the server does not process the request due to lack of
client access entitlements.
Note:
Oracle Financial Services Cloud comes with a set of pre-configured transactions that
provide the basic functions that a user would need access to. You can add these to
your Transaction Groups to provide the required entitlements.
Note:
Transaction configurations can be moved from one tenancy to another using
Configuration Movement. Hence select a Config ID before proceeding with this
procedure.
Note:
All Transaction Types that are not yet configured as a Transaction are available
for selection in this page.
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Chapter 8
Configuring Transaction
You can delete a Transaction configuration from the same page. Search for the transaction you
want to delete and select More Options, and then select Delete.
Note:
You cannot delete a transaction that is already associated with a Transaction Group.
8-3
Chapter 8
Configuring Transaction
8-4
Chapter 8
Configuring Transaction
8-5
Chapter 8
Configuring Transaction
8-6
Chapter 8
Configuring Transaction
8-7
Chapter 8
Creating Transaction Group
Note:
Transaction Group configuration can be moved from one tenancy to another using
Configuration Movement. Hence select a Config ID before proceeding with this
procedure.
8-8
Chapter 8
Creating Transaction Group
Note:
If you do not select a date, the Transaction Group becomes active on the
same day.
4. Select Continue.
5. In the Select Transactions page, select the transaction configurations to bundle in the
Transaction Group and select Continue.
Note:
All transactions that are configured using Transaction page are available for
selection in the list. If a Transaction is configured under a different Config ID, you
are not allowed to select it in this step.
Note:
You cannot delete a Transaction Group under following conditions:
• If the Transaction Group is part of a Transaction Group hierarchy
• If the Transaction Group is associated with a User Group
• If the Transaction Group has associated Transaction Configurations
Note:
You can associate a Transaction Group with a new Transaction Group or with an
existing Transaction Group.
Ensure that the Transaction Groups that you want to associate are already created and active,
are of the same type, and are not associated to the same Transaction Group as part of another
association.
Follow this procedure to associate a Transaction Group with another Transaction Group.
1. From the Menu, select Entitlements, and then select Transaction Group.
2. Select View All to view a list of all Transaction Groups. If you are looking for a specific
Transaction Group, you can use the Search facility.
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Chapter 8
Creating User Group
Note:
The list indicates whether a Transaction Group is already a part of a Transaction
Group hierarchy or not. In case of a parent Transaction Group, you can expand
and view its hierarchy and associate a Transaction Group at any of the levels of
the hierarchy.
3. Select More Options of the parent Transaction Group and select Add Transaction
Group.
4. In Setup page, select one of the following options and select Continue.
• Create New Transaction Group: If you select this option, you can create a new
Transaction Group and then associate it with the selected Transaction Group. See
Creating Transaction Group.
• Using an Existing Transaction Group: If you select this option, you can select a
Transaction Group from the list and select Continue.
5. Select Finish.
The Transaction Groups are now associated with each other.
Note:
Verify if there is a valid User Group Id Generation Configuration created and
associated with the tenant, before proceeding with the creation of a User Group.
Note:
Select a Config ID before performing the following procedure.
8-10
Chapter 8
Creating User Group
Note:
If you do not select a date, the User Group becomes active on the same day.
e. Select Continue.
4. In the ID Generation step, you can either see the automatically generated identifier or
manually enter a value based on the User Group ID Generation configuration that is
associated with the tenant. If the ID Generation is Automatic, the page automatically
displays an identifier, whereas if the ID Generation is Manual, enter a valid identifier for the
User Group.
Note:
While manually entering an identifier, system validates the ID against the User
Group ID Generation configuration that is associated with the tenant. If the
validation fails, an error message appears. For more information on ID
Generation, see Related Links.
5. In the Select Operations Company step, select the Operations Company to which you
want to associate the User Group and select Continue.
6. (Optional) In the Select Local User Flag step, slide the Select from local Users toggle
button to the right and select Continue. This decides whether you can add operators
belonging to the selected Operations Company only, or any operator from the entire
hierarchy of the Operations Company.
7. In the Select Users step, select the Users to add to the User Group and select Continue.
8. (Optional) In the Manage Associations step, you can associate one or more Transaction
Group to the User Group. To do this, follow these steps:
a. Expand Transaction Groups section and select Add.
b. Search and select a Transaction Group to associate with the User Group.
c. Select Continue.
d. (Optional) If you want to associate more Transaction Groups to the User Group, select
Suggested tab and repeat this procedure.
9. In the Success message, select Finish.
8-11
Chapter 8
Creating User Group
Note:
Once a User Group is created, you can perform the following updates to it:
• Add or remove Users to the User Group
• Add or remove Transaction Group Associations to the User Group
Related Topics
• Configuring User Group ID Generation
• Associating User Group ID Generation Configuration with Tenant
• Associating Transaction Group with User Group
Note:
You cannot associate a User Group to another User group if it has already been
associated to another User Group, or is part of another User Group hierarchy.
Follow this procedure to associate a User Group with another User Group.
1. From the Menu, select Entitlements, and then select User Group.
2. Select View All to view a list of all User Groups. If you are looking for a specific User
Group, you can use the Search facility.
8-12
Chapter 8
Associating Transaction Group with User Group
Note:
The list indicates whether a User Group is already a part of a User Group
hierarchy or not. In case of a parent User Group, you can expand and view its
hierarchy and associate a User Group at any of the levels of the hierarchy.
3. Select More Options of the User Group and then select Add User Group.
4. In Setup page, select one of the following options and select Continue.
• Create New User Group: If you select this option, you can create a new User Group
and then associate it with the selected User Group. See Creating User Group.
• Using an existing User Group: If you select this option, you can select a User Group
from the list and select Continue.
5. Select Finish.
The User Groups are now associated with each other.
Note:
Ensure that the User Group and Transaction Group that you want to associate are
already created and active, and are of the same type.
8-13
9
Known Issues in Oracle Financial Services
Cloud
The following table lists the known issues and workaround in Oracle Financial Services Cloud:
Issue Workaround
Paragraph border styling is applied to every line of Place the paragraph in a table cell and apply
the paragraph. element-based styling to apply border style for the
table-cell.
If you define element based border styling to a Split the paragraphs across multiple contents
couple of paragraphs of a content with many instead of defining all the paragraphs in a single
paragraphs, then in the PDF output, it leaves extra content.
white space between the paragraphs.
The human readable portion of barcode displays in
PDF output, but is not displayed in HTML output.
You must specify Unit while setting the Line
Height Style Attribute. You cannot select Unit Less
while setting the Line Height Style Attribute.
Empty space is displayed instead of radius when
you generate a PDF with components that have
border radius and border style set to double,
groove, inset or outset.
An Active Status date cannot be set on a data 1. Edit the data element.
element if you first edit the data element.
2. Navigate back to the data element.
3. Set the Active Status Date.
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Chapter 9
Issue Workaround
Company ID Generator issues: When initial tenancy configuration is performed,
• If the Company ID Generator is set to manual, Company ID Generator pattern should be set to
it displays an error. Automatic.
• If the Company ID Generator is set to manual
and the Configuration Id is closed, it is not
possible for that instance of
CompanyIdGenConfig to be changed to
Automatic.
• Also you cannot change the
CompanyIdGenConfig feature associated to
the tenant.
Oracle Financial Services Cloud and Oracle Cloud Administrators must manually perform the following
Infrastructure Identity and Access Management tasks to synchronize changes across Oracle Cloud
(OCI IAM) do not synchronize automatically. Infrastructure Identity and Access Management
(OCI IAM) and Oracle Financial Services Cloud:
1. Manually remove the accounts from Oracle
Financial Services Cloud after they are
removed from OCI IAM.
2. Manually replicate the changes such as email
addresses and other personal information
(phone number; address, employee number
etc.) associated with the user when you make
the changes in either OCI IAM or Oracle
Financial Services Cloud.
9-2
10
Financial Services Cloud Support
Raise a service request on https://support.oracle.com if you have any queries related to
services on the Financial Services Cloud platform.
10-1