NORTH CENTRAL MINDANAO COLLEGE

Maranding, Lala, Lanao del Norte

STP 1
SUMMATIVE THEORY AND PRACTICE 1
Final Examination

Name: Date: Score:

Multiple Choice: Read each question carefully and choose the BEST answer. Use the ZipGrade Answer Sheet
in answering. Only submit the Answer Sheet and bring this questionnaire with you at home as
reference to our next examinations.

MULTIPLE CHOICE

1. It is to contribute data, ideas, facts and value concepts which are not available to the client, and which
may prove useful to him.
A. Clarification B. Education and advice C. Universalization D. Reward and punishment
2. It was first developed in the 1930s by the faculty members of the University of Pennsylvania School of
Social Work, principally by Jessie Taft, Virginia Robinson and Ruth Smalley.
A. Functional Approach C. Crisis Intervention Approach
B. Counseling D. Task-Centered Approach
3. Which of the following are the goals of Crisis Intervention Approach.
a. To reduce the immediate harmful effects of the stressful events.
b. To help mobilize the latent capacities and capabilities of the person directly affected so that he can
cope more effectively with the effects of the crisis.
c. To escalate the immediate harmful effects of the stressful events.
d. To help mobilize the latent capacities and capabilities of the person directly affected so that he can
cope less effectively with the effects of the crisis.
A. a and c B. a and b C. c and d D. b and d
4. Process by which potential client achieves the status of a client.
A. Intake B. Client C. Referral D. Case management
5. Is a person in a situation in need of, asking for or seeking help.
A. Management B. Case C. Case Management D. Worker
6. The following are the purpose of interviewing which is not?
a. gathering of information
b. providing information and instruction
c. assisting client
d. to give assurance
A. a, b, c B. Both b and c C. c only D. d only
7. It presents historical and contemporary data on the main figures in the client’s interpersonal
environment.
A. Eco-map B. Genogram C. Family Tree D. Chart
8. Product of inherited and constitutional makeup in continuous transaction with potent persons forces in
life experiences.
A. Person B. Place C. Problem D. Process
9. It has concept of the “use of agency function”.
A. Problem-Solving Model C. Functional Approach
B. Crisis Intervention Approach D. Task-Centered Approach
10. Main proponent of the Problem-Solving Approach in social work.
A. Mary Richmond C. Jessie Taft
B. Helen Perlman D. Ruth Smalley
11. Withdrawal of whatever reinforces a target behavior
A. Extinction B. Conditioning C. Punishment D. Reinforcement
12. Is a technology for alleviating specific target problems perceived by clients, that is, particular problems
clients recognize, understand, acknowledge, and want to attend to.
A. Functional Approach C. Crisis Intervention Approach
B. Counseling D. Task-Centered Approach
13. Process of actively influencing the psychosocial functioning of individuals and groups, during a period of
disequilibrium.
A. Mobilizing the resources of client systems to change their social reality
 B. Developmental Approach
C. Crisis Intervention
D. Problem-solving Approach
14. What the client is to do to alleviate the problem.
A. Task B. Responsibilities C. Intervention D. Treatment
15. According to him/her the treatment here is focused on the individual and his functionality.
A. Mary Richmond B. Jessie Taft C. Hamilton Gordon D. Moxley
16. Service delivery system that organizes, coordinates, and sustain a network of formal and informal
supports and activities designed to optimize the functioning and well-being of people with the multiple
needs.
A. Problem-Solving Approach C. Casework
B. Case Management D. Counseling
17. It helps clients identify goals and potential solution to problems which cause emotional turmoil; seek to
improve communication and coping skills; strengthens self-esteem; and promote change and optimal
mental health.
A. Task-centered Approach C. Counseling
B. Problem-solving D. Case management
18. Is a face-to-face communication in which one person helps another to make decisions based on
considerations of alternatives and acts on them.
A. Interviewing C. Counseling
B. Problem-solving D. Case management
19. The worker’s stance as active, purposive, and committed.
A. Functional Approach C. Crisis Intervention Approach
B. Counseling D. Task-Centered Approach
20. Human beings can be understood and best helped in the context of the intimate and powerful system of
which they are a part – the family.
A. Family-centered approach C. Genogram
B. Family intervention D. Eco-map
21. Influenced by Pavlov and Skinner and began to be incorporated in the social work literature in the 1960s.
A. Psychosocial Approach C. Behavioral Modification
B. Family-centered Approach D. Functional Approach
22. One characteristic of Functional Approach is that the worker does select type of “treatment” which she
deems appropriate for a particular client, in order to achieve a certain goal.
A. True B. False C. Maybe D. None of the choices
23. A threat to the client’s or others’ welfare and usually stated or presented as it is being perceived or
experienced by the client.
A. Problem C. Underlying Problem
B. Immediate Problem D. Presenting Problem
24. Examples of this is Primary and Secondary Setting
A. Sources of Support C. Special function/Area of concern
B. Social Agencies D. Sources of Professional Authority
25. Collects only those data/information that has relevance to the situation at hand and is essential to the
formulation of valid working judgments.
A. Principle of Confidentiality C. Principle of Parsimony
B. Principle of Non-judgmental D. None of the above
26. It also refers to the worker’s ability to take action at some point in time when it would be most effective.
A. Differential Diagnosis C. Prioritization
B. Structuring D. Timing
27. The following are important skills in establishing partnership which is not?
A. Engagement B. Empathy C. Communication D. None of the above
28. It sees the human being as capable of modifying both himself and his environment in accordance with
his own purposes and within the limits of his own capacity and his own environment.
A. Problem-Solving Model C. Functional Approach
B. Crisis Intervention Approach D. Task-Centered Approach
29. Refers to inconsequential conversation.
A. Small Talk C. Support through ventilation
B. Reassurance and instillation of hope D. Exploration
30. The worker “connects” the client to needed services in the system until he has availed them.
A. Functional Approach C. The Intercession-Mediation Model
B. Crisis Intervention Approach D. Task-Centered Approach
31. This is to insure that the worker and the client are on the same thinking and understanding level.
A. Reassurance and instillation of hope C. Exploration
B. Clarification D. Education and advice
32. A serious conversation between the interviewer and the interviewee.
A. Counseling B. Interviewing C. Discussion D. Listening
33. It is used to elicit necessary information; to bring our details about experiences and relationships as the
client perceives them; and to examine the feelings connected to the relationships and experiences.
A. Reassurance and instillation of hope C. Exploration
B. Clarification D. Education and advice
34. Problem-solving means:
A. Motivation, capacity and opportunity
B. Relationship and involvement and effect of significant others
C. Providing information and instruction
D. Assisting client and to give assurance
35. This involves assuring the client that the situation with which he is struggling has an attainable solution,
and that he has the capacity to deal with his own problem – encouraging his efforts, offering realistic
assurance, and expressing hope that things will be better.
A. Support through ventilation C. Reassurance and instillation of hope
B. Exploration D. Clarification
36. Treatment concentrates on helping individual clients to achieve specific or limited goals of their own
choice within brief and bounded periods of service.
A. Functional Approach C. Crisis Intervention Approach
B. Counseling D. Task-Centered Approach
37. It is to encourage, to uphold, to sustain some aspect of the client’s functioning – his strength, his attitude,
his eagerness to do something about his problem – by allowing him to ventilate, reassuring him, and
instilling hope in him.
A. Education and advice C. Universalization
B. Reward and punishment D. Support through ventilation
38. To be really effective, crisis intervention should be available within this hours after application or referral
assistance.
A. 12-14 hours B. 24-72 hours C. 12-24 hours D. 24-32 hours
39. It refers to the period during which the worker begins to relate himself to the task at hand.
A. Engagement B. Empathy C. Communication D. Observation
40. Problems are not always due to personal inadequacies but, often, to deficiencies in the social reality, and
that if people are to be helped, the target of attack should be the latter.
A. Mobilizing the resources of client systems to change their social reality
B. Developmental Approach
C. Behavioral Modification
D. Task-centered Approach
41. It is concerned with inner realities of the person, his emotional, mental and social processes, and the
social context in which he lives.
A. Psychosocial Approach C. Problem-solving Approach
B. Family-centered Approach D. Functional Approach
42. Identification of which problems need to be addresses first, and consideration of the problems in order
of importance.
A. Partialization C. Prioritization
B. Structuring D. None of the choices
43. This skill refers to the ability of the worker to understand the uniqueness of the person-in-his situation
and to adapt his techniques to him.
A. Differential Diagnosis B. Prioritization C. Structuring D. Focusing
44. Introduced the process study, diagnosis and treatment
A. Mary Richmond B. Jessie Taft C. Helen Perlman D. Gordon Hamilton
45. Refers to the process of separating from so many problems identified by the client and/or worker the
specific problem or problems which are to become the focus of helping relationship.
A. Partialization B. Prioritization C. Structuring D. Focusing
46. One is not included in the 4ps of social work practice.
A. Person B. Problem C. Place D. Proposal
47. Problems are multi-faceted. Which is not a face of the problem in social work?
A. Presented B. Underlying C. Working D. None of the choices
48. A man, a woman, a child, group of individuals, community is in need or is found to be in need of help.
A. Client B. Partner C. Person in need D. All of the above
49. One is not a part of the primary methods in social work practice.
A. Casework B. Groupwork C. Community organizing D. Research
50. One is not a part of the secondary methods in social work.
A. Research B. Administration C. Policy formulation D. Casework
51. Data gathering for problem solving is done.
A. Upon assessment of the client C. At the beginning of the stage
B. During the planning stage D. At the ending stage
52. The community is facing several problems such as high incidence of juvenile delinquency, prostitution,
clogged drainage system, high incidence of gambling, poor peace and order and filthy surroundings. The
worker will use this most implied model.
A. Social planning B. Social action C. CD D. All of the above
53. It considered the worker as the advocate and catalyst by this least defective model in solving defective
policies.
A. CO B. Social action C. Lobbying D. Social protest
54. The model of group which is the closest in solving problems of the group where the worker performs
mediating functions.
A. Interactionist B. Remedial C. Task-centered D. Developmental
55. Verbal and non-verbal activities selected and engaged in by the group with the guidance of the social
works are referred to as
A. Program tools B. Program media C. Group dynamics of G.D. D. Activity exercises
56. People empowering role of facilitating development.
A. Mobilizer B. Enabler C. Catalyst D. Facilitator
57. It is a process that elevates the individual reflections to a shared experience of developing a collective
consciousness particularly to generate lessons and insights.
A. Scaling-up C. Participatory development
B. Phase over D. Social learning
58. Community work may be used interchangeably with __________.
A. Community chest C. Community organization
B. Social action D. Planning
59. Rothman’s locality development model is _________.
A. Collaborative C. Conflict-oriented
B. Results-oriented D. Relationship-oriented
60. The selection of the community organization model is determined by _______.
A. Preference of the worker C. Nature of the problem
B. Availability of resources D. Competence of the worker
61. It is the process of expansion to more quality benefits to more people over a wider geographical area,
more quickly, more equitably and more lasting. It is referred to as __________.
A. Scaling up B. Expansion C. Massive implementation D. Integration
62. This stance is simply means that the worker will change his stance in the course of a session or over a
series of sessions.
A. Direct stance B. Facilitating stance C. Flexible stance D. Permissive stance
63. The decision to make a group and is shared with others thru announcements or in writing. Fliers are
sometimes sent to parties perceived likely to be interested in the endeavor, including possible sources of
referral. This is called:
A. Private pre-group phase C. Public pre-group phase
B. Convening phase D. Pre-group phase
64. This is the main characteristics of an open group in social work groups.
A. There are no membership criteria
B. Anybody can apply/join
C. New membership are admitted even after the group has been organized
D. The group is allowed by the agency to see its own rules
65. It is during this phase that the social and emotional qualities of giving support and helping appear.
A. Group functioning and maintenance phase
B. Group formulation phase
C. Group integration, disintegration or reintegration phase
D. Termination phase
66. Which of the following are discussed with prospective group members before group formation?
i. agency services and purpose for the group program
ii. agency expectation from group
iii. duration of program and basis for membership termination
A. ii and iii B. i and ii C. ii and iii D. All of the above
67. Which phase in the group development may be said to have taken place when two social workers who had
earlier discussed a group program proposal presented this and had this approved by the agency?
A. Pre-group phase D. Private Pre-group phase
B. Planning Phase D. Public Pre-group phase
68. Defined as the client’s displacement on the worker of the particular feelings and attitudes he may have
experienced earlier in life in relationship with the members of his family, such as his father and/or mother
or significant others.
A. Transference C. Counter-Transference
B. Reality D. Counter-transference
69. This is the phase in group development when the group has stabilized group bond and commitment to
the group is observable.
 A. Group formation C. Group organization
B. Group functioning and maintenance D. Group goal achieving
70. This may be indicated if the periodic evaluation shows that some progress is being made or some
change is starting to take place.
A. Termination B. Follow-up C. Continuation D. Evaluation
71. There are different conflict styles and one of these is ________.
A. Compromise B. Compensation C. War D. Comparison
72. Refers to the worker’s formulation of the kind of help he will offer the client, the kind of treatment or
intervention he believes will be of most value to him.
A. Assessment B. Treatment Planning C. Treatment D. Evaluation
73. Leadership style comes up with the following except for one.
A. Democratic B. Functional C. Authoritarian D. Legitimate
74. Is a process of observation and classification of facts and date gathered, observed about the client and
his situation.
A. Assessment B. Documentation C. Data-gathering D. History taking
75. Refers to the significant items derived from the data when assembled or put together piece by piece so
as to present total picture gives the worker the diagnosis or meaning of the case.
A. Finding B. Diagnosis C. Assessment D. History of the client
76. The social worker can perform any of the following roles using behavioral modification techniques:
1. Direct modifier 2. Teacher 3. Behavioral instigator
A. All of the above B. None of the choicesC. 1 and 3 D. 3 and 2
77. Refers to a person’s taking action based on his thoughts and feelings. These are what prompts him to
act. How he will act will be the result of his prior life experiences as related to the present situation.
A. Capacity B. Motivation C. Strengths and weaknesses D. Personality
78. The focus of intervention is the delivery of a service or services to the client
A. Psychosocial approach C. Task-centered approach
B. Crisis intervention D. Functional approach
79. The focus of treatment is in helping the person go through the scientific problem-solving process so that
he will act and resolve his problem with only minimum help.
A. Psychosocial approach C. Task-centered approach
B. Problem-solving approach D. Family-centered approach
80. Is the sum total of the cultural patterns associated with specific behavior and attitudes which a person
assumes in a specific situation in his relationship with others.
A. Prescribed role B. Social role C. Subjective role D. Enacted role
81. Defined casework as a “process used by human welfare agencies to help individuals to cope more
effectively with their problems of social functioning”.
A. Esther C. Viloria C. Helen Harris Perlman
B. Naomi Golan D. Mary Richmond
82. Trilogy of Casework formulated by Mary Richmond.
A. Social Study, Diagnosis, Treatment C. Treatment, Evaluation, Termination
B. Social Study, Treatment, Termination D. Treatment Planning, Treatment, Evaluation
83. Components of casework
A. Person, problem, place, process C. Person, problem-solving, Agency procedure
B. Person, problem, place, procedure D. All of the above
84. At least two people, but usually more, gathered with common purposes or like interest in a cognitive,
affective, and social interchange in single or repeated encounters.
A. Partners B. Organization C. Group D. Community
85. It is a phase in group development which includes what happens and what the worker (or group
organizer) does before a group is actually organized.
A. Pre-group phase C. Group Formation phase
B. Group integration, disintegration or reintegration phase D. Group termination phase
86. It is the period when the group gets organized.
A. Pre-group phase C. Group Formation phase
B. Group integration, disintegration or reintegration phase D. Group termination phase
87. This is not included in a group process
A. Group bond B. Group size C. Conflict D. Contagion
88. These are structural properties of group except ___________.
A. Size B. Power C. Leadership D. Competition
89. They paved the way for the establishment of agencies that used groups for personality development and
character-building through wholesome leisure-time or recreational activities.
A. YMCA (1911) C. YWCA (1926)
B. Boy Scouts of the Philippines (1936) D. All of the Above
90. It was the main goal of group-serving social agencies during their first decades in the country/
A. Development B. Socialization C. Prevention D. Reaction
91. It is an approach in social analysis that focuses on the problems and their cause-effect relationships at
the micro and macro levels.
A. Strength-focused approach C. Asset-focused approach
B. Problem-focused approach D. Solution-focused approach
92. Clarify values and attitudinal awareness of the person power within the development organization
towards sustainable development.
A. Entry into the community C. Immersion with the people
B. Pre-entry-outside D. CO Proper
93. This is a germination process of building, trust and cooperation networks now commonly called
building the social capital.
A. Entry into the community C. Immersion with the people
B. Phase-over-outer layer D. CO Proper
94. There are two forms of conformity and this view a person who outwardly agrees but inwardly disagrees.
A. Expedient Conformer C. True Conformer
B. Independent Conformer D. False Conformer
95. The task-centered approach with groups involves the following steps except for __________.
A. Preliminary interview C. Group composition
B. Group implementation D. Group process for task accomplishment
96. It refers to one’s rank or standing in the group based on any or all of the following: the person’s closeness
in the group, the carrying on of a particular activity and person’s position in the web of communication.
A. Role B. Status C. Norms D. Leadership
97. One of the basic characteristics of this approach is phenomenological – this is concerned with the content
of the group experience.
A. Remedial B. Crisis Intervention C. Developmental D. Psychosocial
98. To maintain consistency among set standards so that people know what the rules are, that what they are
doing is either right or wrong, this is referred to as ___________.
A. Role B. Status C. Norms D. Standards
99. Casework was introduced in the Philippines by
A. Charity Organization Societies C. Bureau of Public Welfare
B. Social Welfare Administration D. Association Charities of Manila
100. During this period feelings may be expressed, shared, or responded to but the more important
things is that things are getting done tasks and activities that have to be accomplished in connection with
the problem are being undertaken and completed.
A. Middle phase B. Beginning phase C. Problem-solving phase D. Ending phase