Trailblazer

Leadership Program
Team Building and Teamwork

By the end of this lesson, you will be able to:

• describe the core principles of team building and the characteristics
of successful teams.
• identify your own roles and contributions within a team setting.
• apply strategies for resolving conflicts and enhancing team
collaboration
Getting Started

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Talk to a partner. Ask and answer the questions.

When was the last

time you worked in a
What were a few
team? Share your
challenges that
experience.
you’ve faced while
working in a team?
 Place image here

• What’s the easiest and toughest part

of working in teams?

• Have you ever led a team? How was

your experience?
Let’s watch the video and answer the following questions:

video

1. What is the message conveyed in the video?

2. How would you define teamwork?

3. What leadership qualities have you gathered from this video?

Reading Practice

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Read the passage and discuss answers to the questions.

How to be a team player

Teamwork is very important in today’s workplace. It’s even more

important than your technical skills. If you want fast career
growth, concentrate on how you take part in team tasks and
work together with others.

Remember, people are watching you. Let’s look at some things

you can do to get noticed:
o Be polite and always remember to say please – with a smile – 1. What should you do for fast career
whenever making a request. growth?
o Thank people whenever they help you.
o You may not always agree with people. That’s okay – just 2. How should you disagree with people?
ensure you disagree politely, not rudely. Can you give some examples?
o Help your colleagues as much as possible.
Read the passage and discuss answers to the questions.

Knowing how to work in a team is the key to success

o Staying informed is the first step towards this; you should know
what’s happening in the team.
o Next, being helpful is a quality everyone likes. Joining in and
contributing in team tasks is also important.
o Getting angry and speaking to people rudely is bad. You
should respect the other person’s opinion and emotion.
1. What are some ways to work in a o Being responsible for yourself and your team shows leadership
team? qualities. Take ownership.
o Lastly, we all make mistakes. Whenever you do so, there’s no
2. What do you mean by taking harm in apologising. Do accept other people’s mistakes!
ownership?
Benefits of Teamwork

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Let’s Discuss:

You are part of a group project where everyone has

different ideas about how to proceed with a work.
Some team members are disengaged, while others
are trying to take over the project.
What would you do in this situation? How would you
handle different opinions and ensure collaboration?
Benefits of Teamwork

Collaboration Problem Solving Diversity of ideas

• Definition: Working together • Definition: Teamwork combines • Definition: Teams with varied
toward a shared goal by diverse perspectives and skills, backgrounds, skills, and
utilizing individual strengths enabling creative solutions to experiences bring fresh ideas
and dividing tasks efficiently. complex problems. and perspectives.
• Key Idea: Teams accomplish • Key Idea: Teams analyze • Key Idea: Diversity fosters
more collectively than challenges from multiple creative and inclusive solutions.
individuals working alone. angles, fostering innovative
ideas.

Share a real-life example to show the

benefits of teamwork.
Listening Practice

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Let’s watch the video and answer the following questions:

video 1. What are the five stages of team development described in the video?

2. How can leaders help reduce tension during the storming stage of team
development?
Place image here

3. Why is communication crucial at every stage of team development?

4. At which stage do team members start to trust each other and

understand their roles?

5. What happens during the adjourning stage, and how does it affect the
team's future?
Phases of Team
Development

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Tuckman’s Model of Team Development

Forming Storming Norming Performing

1. Understanding roles 1. Resolving conflicts 1. Building trust and 1. Achieving peak

and goals and differences collaboration productivity
2. Provide clarity and 2. Encourage open 2. Establish team norms 2. Support autonomy
set expectations communication and and reinforce and maintain high
3. Example: A new mediation teamwork morale
project team is 3. Example : Some 3. Example : Team 3. Example :The team
formed, and team members feel members provide delivers a successful
everyone is overwhelmed by constructive presentation, with
introducing unclear tasks and feedback and help everyone
themselves during blame others for the one another meet contributing
the first meeting. delays. deadlines. seamlessly.
Adjourning

1. Reflecting and disbanding.

2.Celebrate achievements and provide closure

3. Example :Members thank one another and express pride in what they’ve achieved together.
Match the words/phrases from column A with those in column B.

1. Forming a) The team works efficiently, completing tasks

ahead of schedule with minimal guidance.
b) After delivering a successful presentation,
2. Storming the group decides to have lunch together
to celebrate their hard work.
c) A group of newly assigned team members
3. Norming introduces themselves and discusses the
overall project goal but hasn’t started
working on specific tasks.
4. Performing d) There’s tension in the group because two
members want to handle the same task, but
no one is mediating.
5. Adjourning e) The group comes to a consensus about how
to divide the work, and they start supporting
one another.
Match the words/phrases from column A with those in column B
(Answers)

1. Forming a) The team works efficiently, completing tasks

ahead of schedule with minimal guidance.
b) After delivering a successful presentation,
2. Storming the group decides to have lunch together
to celebrate their hard work.
c) A group of newly assigned team members
3. Norming introduces themselves and discusses the
overall project goal but hasn’t started
working on specific tasks.
4. Performing d) There’s tension in the group because two
members want to handle the same task, but
no one is mediating.
5. Adjourning e) The group comes to a consensus about how
to divide the work, and they start supporting
one another.
Let’s Discuss:

• Think of a team you’ve been part of (school, work, sports, etc.). What was the purpose of
the team?

• Which stage of Tuckman’s model do you think your team was in? Why?
Example: “I think we were in the Storming stage because we had trouble agreeing on who
should take on leadership roles.”

• Did your team progress to the next stage? If yes, how? If no, what could have been
done differently?
Example: “We resolved our conflicts through open discussions and eventually moved to the
Norming stage.”

• What strategies do you think could have helped your team reach the Performing stage
more quickly?
Listening Practice

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Let’s Watch

Click here
1. What message was conveyed through this video?

2. Why did the team fail to achieve their goals at first?

Place image here

3. What negative behaviors did the team members show?

4. What lesson did the video teach about effective teamwork?

5. What makes a team successful?

Qualities of Successful
Team

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Read the paragraph and answer the questions:

Effective teams are built on trust, clear communication,

1. What are the key
shared goals, accountability, and diversity. A strong sense
of purpose guides the team, ensuring everyone is aligned characteristics of an effective
toward common objectives. Trust allows for open team?
communication, feedback, and sharing ideas. 2. Why is trust important in a
Accountability ensures each member takes responsibility team?
for their tasks, contributing to the team’s progress. 3. How does diversity help a
Effective communication promotes understanding and team solve problems?
prevents misunderstandings. Diversity in skills, 4. What role does
backgrounds, and perspectives fosters creativity and
accountability play in a
innovation, helping teams solve problems from multiple
team’s success?
angles. When these characteristics are present, teams
work cohesively, overcome challenges, and achieve their
goals, resulting in high performance and success.
Qualities of Successful Teams

Trust Accountability Shared goals Communication

1. Team members rely 1. Everyone takes 1. The team works 1. Clear, respectful,
on each other, responsibility for their toward a unified and open exchange
creating a safe tasks and actions. objective, aligning of ideas and
environment to share 2. Example: If someone individual efforts. feedback.
ideas and take risks. misses a deadline, 2. Example: A 2. Example: Regular
2. Example: Members they acknowledge it marketing team updates and
feel comfortable and work to fix it focuses on increasing discussions ensure
asking for help when brand awareness everyone stays
struggling. together. aligned.
True or False.

1. A successful team always needs a formal leader to make decisions.

2. Team members should have complementary skills to balance each other's weaknesses.

3. Effective teams rely on clear communication and mutual respect among all members.

4. A good team has one leader and the rest of the team members should follow without
question.

5. Roles in a team are fixed and never change.

6. The success of a team depends on the collective strengths of its members.

True or False. (Answers)

1. A successful team always needs a formal leader to make decisions. (False)

2. Team members should have complementary skills to balance each other's weaknesses (True)

3. Effective teams rely on clear communication and mutual respect among all members. (True)

4. A good team has one leader and the rest of the team members should follow without
question.(False)

5. Roles in a team are fixed and never change." (False)

6. The success of a team depends on the collective strengths of its members. (True)
Roles and Resposbilities
within a Team

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Key Roles within a Team

Leader Facilitator Contributor Evaluator

• What They Do: Guides • What They Do: Ensures • What They Do: Focuses • What They Do:
the team by setting smooth on completing Reviews work to
direction, defining communication, assigned tasks and ensure it meets the
goals, and ensuring mediates conflicts, providing specialized required standards
everyone stays on and promotes knowledge or skills. and aligns with team
track. collaboration within • Key Traits: Reliable, goals.
• Key Traits: Decisive, the group. detail-oriented, and • Key Traits: Analytical,
motivating, and good • Key Traits: Neutral, skilled in specific areas. meticulous, and
at delegating tasks. empathetic, and • Example: A graphic observant.
• Example: A team organized. designer in a • Example: An
leader in a project • Example: A facilitator marketing team evaluator checks that
ensures deadlines are helps team members focuses on creating a presentation is
met and facilitates resolve visuals for the error-free and aligns
problem-solving disagreements. campaign. with the project brief.
during challenges.
Balancing Strengths and addressing Weaknesses

Identify Strengths Address Weaknesses Foster Collaboration Avoid Role Confusion

• Assess each team • Identify gaps in skills or • Encourage team • Clearly define roles to
member’s skills and performance and members to prevent duplication of
allocate roles that suit provide support complement each effort or unclear
their expertise. through training, other’s strengths. responsibilities.
mentorship, or
• Example: A tech- collaboration. • Example: A creative • Example: Assign one
savvy member could • Example: A shy team thinker might pair with person to lead
manage digital tools, member might a detail-oriented meetings while
while a strong struggle with public teammate to another documents
communicator could speaking, so pairing balance innovation action points to
handle client them with a and practicality. avoid chaos.
interaction. confident speaker for
a presentation builds
confidence.
Match the words/phrases from column A with those in column B.

1. You ensure the group follows a plan and

meets the deadline for a project.
a) Innovator

2. You help team members resolve

disagreements and ensure everyone’s b) contributor
ideas are heard.

c) facilitator
3. You create a high-quality presentation
slide deck for the team project.
d) Leader

4. You suggest a unique theme for the

team’s event planning task.
Match the words/phrases from column A with those in column B.

1. You ensure the group follows a plan and

meets the deadline for a project.
a) Innovator

2. You help team members resolve

disagreements and ensure everyone’s b) contributor
ideas are heard.

c) facilitator
3. You create a high-quality presentation
slide deck for the team project.
d) Leader

4. You suggest a unique theme for the

team’s event planning task.
Let’s Discuss.

You are part of a team working on a class project. Each team member has a unique set of skills.
One person is great at presenting, another excels in research, another in organizing and planning,
and someone else has excellent technical skills.

How can you work together to leverage each person’s strengths?

Managing Conflict and
Challenges

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Talk to your partner and discuss how you would address this situation

Scenario 1: Scenario 2:

Two team members disagree on the direction of a During a team meeting, one member is
project. One insists on a detailed, slow approach, dominating the conversation, while others are
while the other wants to finish quickly and move hesitant to speak up. The quiet members have
on. valuable insights, but they feel their opinions
are being overlooked.
.
Common causes of conflict in a team

• Poor Communication misunderstandings or lack of clarity about tasks, roles, or expectations.

Example: A team member misses a deadline because they were unsure of their responsibilities.

• Overlapping or unclear roles create confusion and frustration.

Example: Two members assume leadership, leading to disagreements.

• Differences in working styles, attitudes, or values.

Example: One member prefers structured processes, while another thrives on flexibility.

• Unequal Workload imbalances in task distribution cause resentment.

Example: One team member feels they are doing most of the work while others contribute less.

• Conflicts arise when team members prioritize individual goals over team objectives.
Example: Someone prioritizs personal career advancement over collaborative success
Techniques for constructive conflict resolution

• Active Listening- Fully understand the concerns of all parties without interrupting.

• Focus on the Issue- Not the Person- address the problem objectively without assigning blame.

• Mediation- Involve a neutral third party to facilitate productive discussions.

• Collaborative Problem-Solving- Work together to find solutions that benefit everyone.

• Clarify Roles and Expectations - Ensure everyone understands their responsibilities and the
team’s goals.
Strategies for fostering Cohesion and Resilience

• Build Trust - Encourage transparency and consistent communication.

• Promote Open Communication - Create an environment where members feel safe sharing
concerns or ideas.

• Define Shared Goals - Align team members toward a common purpose.

• Encourage Empathy - Help team members understand and respect each other’s perspectives.

• Provide Feedback - Use constructive feedback to strengthen relationships and improve

performance.
Group Discussion: Read the situation and resolve the conflict

1. Situation: 2. Situation:
Two team members, Alex and Priya, feel Emma and John both try to take the lead in
they are doing most of the work on a group planning a team event. Emma prefers a
project, while another member, Ryan, structured plan with detailed timelines, while
consistently misses deadlines and John wants a more flexible, creative approach.
contributes less. Tension has grown, and Alex Their disagreements lead to delays in decision-
and Priya confront Ryan during a meeting. making.

• How can Alex and Priya address this issue • How can Emma and John collaborate
without making Ryan feel attacked? instead of competing for control?
• What steps can the group take to ensure • What can the rest of the team do to
everyone contributes equally in the encourage cooperation?
future?
Thank you!

1. What did you do well today?

2. What is one thing you learned?

3. What do you want to improve on?