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Ditto

Ditto Insurance is hiring for the positions of Insurance Advisor and Customer Service Quality Executive, offering a CTC of 4.5 LPA plus performance-based incentives. The roles involve direct user interaction, providing personalized insurance recommendations, and ensuring service quality. Interested candidates from the 2024 batch must apply by August 28, 2023, and attend the interview session to avoid being blacklisted from future placement drives.

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0% found this document useful (0 votes)
50 views3 pages

Ditto

Ditto Insurance is hiring for the positions of Insurance Advisor and Customer Service Quality Executive, offering a CTC of 4.5 LPA plus performance-based incentives. The roles involve direct user interaction, providing personalized insurance recommendations, and ensuring service quality. Interested candidates from the 2024 batch must apply by August 28, 2023, and attend the interview session to avoid being blacklisted from future placement drives.

Uploaded by

palaka.vamsi007
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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NOTICE

PLACEMENT & CAREER DEVELOPMENT CELL


Ditto
Placement Notice

Date- 26th August 2023

Notice No: 230821


About the Company

Ditto Insurance is a new-age insurance platform created by & for Millenials, where we simplify
insurance and help people purchase the best plans in the market. Ditto is backed by Zerodha
(India's largest stockbroker) and is brought to you by the same people that created Finshots, a
3-minute financial newsletter with over 600K subscribers. With Ditto, you don't just compare
insurance. You understand it- Narrow down choices, avoid pitfalls and make better decisions.
We explain health and life insurance in a language users understand and curate personalized
recommendations & help people buy insurance. Ditto has also featured in LinkedIn's Top Indian
Startups 2022.

Website: http://www.joinditto.in/

Profile:

1. Insurance Advisor
2. Customer Service Quality Executive

Eligibility: All courses | 2024 batch

CTC: 4.5 LPA (Fixed) + Incentives based on performance

Job Location: Work from Home

Roles and responsibilities:

1. Insurance Advisor
 You will be the face of Ditto interacting with our users directly.
 You will connect with our users over calls, WhatsApp, or emails as required to
understand their requirements & recommend policies or features that are best suited for
them. You will be hand holding our users in their insurance buying journey.
 Ditto has two advisory teams, namely Team Bliss and Team Falcon.
 Team Bliss's role involves spending ~40% of the advisor's time communicating with
users through direct calls, while the rest is spent on WhatsApp. This team is ideal for
individuals seeking flexibility in their work schedule, with two shifts available - 12pm to
9pm or 2pm to 11pm.
 On the other hand, Team Falcon requires advisors to spend ~60% of their time
communicating with users through direct calls & the rest is spent on WhatsApp. The
typical working hours for team B are from 10am to 8pm.

2. Customer Service Quality Executive


 Call monitoring and provide actionable insight to improve current processes
 Assist in developing, creating, and implementing quality processes
 Gather information to help improve advisor performance
 Provide feedback on the quality of advisor’s recommendations
 Develop customer support quality standards

Skills and Competencies required:

1. Insurance Advisor
 Excellent communication and interpersonal skills
 Accuracy and attention to detail
 Good command of English
 Basic computer knowledge is necessary
 Ability to communicate, present & influence effectively

2. Customer Service Quality Executive


 Strong communication skills and Excellent customer service skills
 Excellent listening and Analytical skills
 Ability to communicate and Collaborate effectively

Note:

Selection procedure:-

1. Group Discussion Round


2. Task Round
3. Brief final round with Founders

Job Perks:-
 Opportunity to lead new sales initiatives
 Comprehensive health insurance

Two Months Training Program Will be Provided

Apply at: https://forms.gle/7aNbhW6GwTf9CUgX9

Last Date to Register: 28th August 2023

In case of any queries, please contact Mansi (Placement Co-Ordinator).

Note: If you are applying for this Placement/Internship Drive, then it is compulsory for you to
attend the interview session, if not then you will be BLACKLISTED, and won't be able to appear
for any further Placement Drives. We at Placement and Career Development Cell work hard to
invite companies at the campus to recruit students, but with this behavior, companies deny to
connect with us in further drives.

If your issue is genuine, mail us at [email protected] explaining why you didn't


attend the session.

If your reason would be genuine your name will be withdrawn from the BLACKLIST.

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