Lecture 5
Lecture 5
Overview
Learning Objectives
By the end of this lecture students, will be able to get knowledge about:
▪ What is Employee Onboarding?
▪ Why Efficient Employee Onboarding Matters
▪ Benefits of Using Employee Onboarding Automation
▪ Employee Onboarding Process Flow
▪ Status of Employee Onboarding before HR Software
▪ How to Take Employee Onboarding Checklists to the Next Level
▪ Best Practices For A Smooth Onboarding Process
▪ Paperless Onboarding
▪ Benefits of Paperless Onboarding Process
Discussion
Introduction
HR Managers face numerous challenges on a day-to-day basis, but none more intense
than recruitment and employee onboarding. The demand is insatiable, but the talent pool
continues to shrink steadily. Succeeding in the quest to find the right candidate despite
the talent crunch has become more important than ever. But after finding the right
person, an even larger challenge begins. After devoting endless hours searching for,
identifying, interviewing, and recruiting the right talent, if the new hire ends up quitting
for a greener landscape, all your hard work will go down the drain, and you are back to
step one. Or, what if a candidate accepts an offer, confirms the notice period, agrees to a
date of joining, but backs out at the last minute? Can a more structured employee
onboarding implemented using a defined employee onboarding process really prevent
something like this? Would it really increase employee engagement, invoke a sense of
loyalty in new hires and in turn, improve employee retention rate?
What is Employee Onboarding?
The definition of employee onboarding differs from one organization to another. While
the process tends to be almost similar, the time-period and tasks involved make each
onboarding program unique.
While a few HR managers seem to consider employee onboarding process as simply the
new hire paperwork, more savvy and committed team members have a different
perspective on the employee onboarding meaning. They consider the entire period from
the time an offer is released to the moment where an employee becomes a productive
contributor to the organization as a part of employee onboarding.
Onboarding spans from the minute you make an offer to the time the employee starts
genuinely producing in a role.
Every process that falls within that time period including the orientation program, the
training plan, setting up performance metrics, and a feedback loop is segmented under
the definition of onboarding.
What is employee onboarding process?
Employee Onboarding is the process of introducing new employees to the organization’s
environment and culture. However, the time taken to achieve that might vary from one
organization to another.
A few organizations consider onboarding a one-day affair whereas others stretch it out
for 18 months. However, for nearly all organizations, the employee onboarding process
starts right after the offer letter is sent to a prospective employee. Here’s an in-depth look
at the onboarding process flow.
Employee onboarding is the first interaction an employee has with the organization right
after the lengthy interview process.
• If the experience fails to live up to expectations, then your employee might regret their
decision to accept the job offer.
• The negative impression left by a poor onboarding process might affect their
perceptions, give them prejudiced notions about the organization, and ultimately
cause them to quit early.
• A solid employee onboarding process is necessary to help your new hires settle down
in their jobs, get to know the organization, obtain clarity on their job objectives, and
forge a good relationship with other employees.
• A memorable onboarding experience not only makes employees feel welcome but
also helps them gel with the existing organizational family faster.
• HR managers are burdened with enough as it is. Just the thought of tackling the
humongous amount of paperwork involved in the onboarding process is enough to
induce nightmares.
So, streamlining employee the onboarding process not only impresses new employees
but also reduces the workload of the HR team.
To avoid last-minute confusions and compliance issues, you need to have a solid
employee onboarding process. Here’s what an efficient an employee onboarding
software does:
• Gives you a clearly outlined onboarding template
• Minimizes the chaos made by paperwork
• Shortens the employee onboarding lifecycle
• Reduces manual intervention and human errors
• Lessens the workload of the HR team
• Provides a consistent experience to all new hires
• Injects transparency into the process flow
No matter how big the company, HR leaders tend to have too much on their plates. They
spend enough time scavenging for the right resources, and by the time the onboarding
starts, they are downright exhausted. Rather than adding to their fatigue by forcing them
to do things the old fashioned way, automating the process can reduce their workload by
a considerable amount.
Using HR workflow automation software, you can ditch the onboarding checklist and
forms and eliminate manual dependency in the employee onboarding process.
With automated employee workflow, the complex approval process can be simplified
and streamlined. Also, the workflow would be mostly transparent, so retrieving
information about the status or pinpointing the troubles would be a breeze.
With an automated onboarding app at work, you don’t have to chase after new hires and
managers to complete the tasks assigned to them. The system takes care of it. Automatic
notifications are sent to the right people who cause a delay in the workflow. The only
time you have to intervene is when the system hits a roadblock.
In order to automate the workflow, you don’t have to invest a huge sum in an HR
Management Software or depend on the IT team to develop sophisticated software. A
simple workflow tool can automate the entire employee onboarding process end-to-end.
Even HR staff with little to no technology exposure can create an automated workflow
from scratch using the drag-and-drop interface or customize one of the
predefined onboarding templates to suit their needs.
A good onboarding tool should give new employees a dose of motivation to explore the
new organizational territory without a hint of hesitation.
With an automated onboarding process, new hires can spend less time buried under
paperwork and use more time towards understanding the organizational values,
exploring the workplace, and making new friends.
Tired of spending too much time on the employee onboarding? Is your IT Staff stretched
too thin to customize a product for you? Looking for a simple and sleek tool which does
the job efficiently? Kissflow HR Cloud is the answer to all your employee onboarding
problems. Get a free demo to see how our employee onboarding app could make your
problems fade like fog.
An automated onboarding process is a sigh of relief to HR representatives. In reality,
these new employee onboarding techniques benefit teams beyond the HR department;
those in Finance and Operations, for example, can concentrate on more strategic tasks
with the help of modern HR management systems. The advantages of using an HR cloud
for employee onboarding can have a huge impact on the company, which in the end can
boost overall performance.
Although businesses have little to no change in their onboarding process, there has been
a drastic change in the demands and expectations of today’s workforce. Employees seek
a personalized and seamless onboarding experience that is free from arduous paperwork
and manual effort. Here, soloed systems and manual processes fall short of their
expectations threatening employee dissatisfaction.
Businesses need to create a dynamic onboarding process that keeps employees engaged
and happy right from their first day at work. To create a good first impression,
organizations need to move away from their manual processes and implement an HR
management suite that automates every step of the onboarding process in an effective
way.
Kissflow’s HR Cloud lets you harness the power of technology to better understand the
needs of your new hires and keep them engaged.
Here are the functionalities that help businesses automate their onboarding process in
the blink of an eye.
1. Personalized experience
Onboarding checklists tend to make onboarding monotonous. Kissflow’s HR Cloud
allows HR leaders create a dynamic onboarding process that gives every new hire a
positive onboarding experience.
2. Standardized process
With Kissflow’s HR Cloud, businesses can streamline their employee onboarding process
workflow, make approvals conditional, and monitor the progress. Get alerts about any
issues that require quick action.
3. Easy integration
Eliminate data redundancy and human errors by connecting easily with your third-party
software solutions (ERP, accounting system, payroll software) to create employee
records, capture salary information, and more.
4. Efficient collaboration
The onboarding process isn’t just about a sequence of tasks. It is a dynamic process that
grows and changes as the organization does. Having a place to discuss these changes in
the context of the onboarding process is imperative. Use an in-built collaboration tool to
initiate conversations among step owners, share best practices, and give announcements
on changes to the process.
5. Improved accuracy
Organizations need a user-friendly onboarding module that encourages user adoption
while employees and new hires need access to employee self-service portal where they
can manage their personal and professional information on their own.
Successful employee onboarding is essential to keep your workforce engaged and happy.
The key is to implement a user-friendly employee onboarding software that not only
automates the process but also enables user adoption while minimizing risks. Rather than
opting for a standalone onboarding system, businesses can benefit from an all-in-one HR
management system like Kissflow’s HR Cloud. Get started today and see how it
makes HR management easy and effective.
Employee attrition has always been a major concern for organizations. Nearly 40% of
employee turnover occurs in the first six months or less. Whose fault is this? Should we
blame HR for selecting flakey candidates who don’t understand the role? Is it the training
team’s fault for not bringing them up to par? Or is it the fault of the managers for scaring
away new hires?
But, there’s something even SMBs can do to retain their employees a lot longer: scale up
the onboarding process using a great employee onboarding checklist. A great employee
onboarding process has the power to retain 69% of new hires for at least 3 years. It can
help the organization stem attrition and build a strong foundation of trust. So, an
employee onboarding checklist that does the bare minimum to prepare your new hires
doesn’t cut it.
You need something that will turn your new hires into loyal, long-time, productive
employees for your organization. You need a great onboarding process that churns out
superheroes who become torchbearers of your organization. Here’s how you can take
your employee onboarding checklists to the next level.
• The employee onboarding checklist flow
In many startups and small businesses, the process flow tends to be quite simple. Most
of the time, the entire process is handled by the same person. They scurry around with
an onboarding checklist and try to manage all of the tasks manually. While
onboarding checklists are useful, tracking each task manually is time-consuming and
tedious.
At large enterprises, the entire employee onboarding checklists can cover many
departments and formal training seminars. The process flow tends to be quite
complex with an array of checkpoints. When the dependency on human intervention
is high, the room for errors also increases. If HR managers have to get work done by
tracking the progress manually, every point in the process has the potential for errors,
for data to vanish.
• Common phases of employee onboarding checklist
Every organization has a unique style of working. No matter how your company
executes its employee onboarding, these broadly defined stages are most likely how
things are done. They represent the most common path that onboarding a new
employee takes.
You can think of these stages as a collection of tasks, usually carried out in a sequence
that varies from company to company.
Step 1: Preparation
This takes place before onboarding even starts, and sometimes extends well into
the bulk of the onboarding process, representatives from admin, HR, and L&D, all
schedule and plan out their meetings with the new joined.
Step 2: Orientation
During their first week, you walk new joinees through workplace policies, help
them with paperwork, and welcome them to the organization. Some tasks here
may be carried out by an admin representative, and then L&D can take over,
especially if the company uses complex workplace software/tools.
Step 3: Integration
During integration, new employees meet their team. This is a two-part
introduction, as they learn about the work they will be doing, as well as about the
general culture/atmosphere within the organization.
Step 4: Engagement
Finally, new joinees go from fresh-faced newbie to settled-in employee. At this
stage, they’ve started to build working relationships with teammates, and are
prepared to contribute meaningfully to the organization’s short- and long-term
goals.
Step 5: Follow-Up
Once the employee has been on boarded, engagement is key to their success. This
is maintained by regular follow-ups conducted by their immediate
superiors/mentors, as well as representatives from HR.
Sample employee onboarding checklist Kissflow HR cloud allows you to turn a
paper-based checklist into an onboarding app and automate your onboarding
process in minutes. Let’s look at a sample new employee onboarding checklist:
▪ Add personal employee information to an organizational database (name,
address, contact)
▪ Add the employee to organizational chart (role, manager, department, start
date, location)
▪ Set a reminder for birthday and work anniversary
▪ Send a welcome note (Include a company swag)
▪ Have the IT department create a new email address for the employee
▪ Add their email address to appropriate email lists
▪ Learn what resources (hardware, software, mobile phone, apps) they would
need
▪ Create a new salary account for the employee (order debit/credit cards)
▪ Ensure IT team has their system and access keys ready (password, wifi access)
▪ Request the admin to allot a cabin and access cards
▪ Get approval from the finance team for resource allotment
▪ Set up meetings with relevant departments (IT, Finance, HR, etc)
▪ Schedule required training (technology or general)
Onboarding workflow automation software will convert your employee
onboarding checklist into live workflows which assigns right tasks and the right
time to the right people while ensuring that nothing is overlooked. Kissflow HR
Cloud offers the same amazing onboarding experience to every new employee.
▪ Automating the employee onboarding checklist
Onboarding is a human-centric process that demands a lot of time and energy, and
technology goes a long way in facilitating it. Manual and repetitive tasks involved in
the process can be automated to improve the experience and relieve stress for both
employees and HR leaders alike.
Automation will seamlessly integrate the various stages of onboarding and enable
effortless collaboration. HR managers can collaborate with stakeholders before
releasing an employee’s offer, and an automated notification can be released to them
all once when the employee accepts the offer.
In an automated employee onboarding template, HR managers have access to check
the status of new hire documentation and verify whether the process follows the pre-
defined onboarding workflow. Any delays or discrepancies will send automated
notifications to all people involved. This added security ensures that the process is
completed within the timeline and maintains the transparency throughout.
▪ Employee onboarding workflow automation
Kissflow HR Cloud gives you all the flexibility you need to customize your own
unique signature experience to impress your new hires. And best of all, you don’t
need coding expertise to automate your employee onboarding. The only thing every
user needs is an email address. Sign-up for a free demo and get 30-day free trial and
see how easy it is to create an automated employee onboarding solution.
▪ Think You Have the Perfect Onboarding Process?
The tasks involved in recruiting new employees to a business can take up a lot of HR’s
valuable time. But the hard work doesn’t stop when an offer of employment is made
to the successful candidate. This starts the snowball rolling on a ton of activities that
need to be carried out before the new employee’s first day. This avalanche is known
as the employee onboarding process and getting it right is vital for your new hire’s
experience of joining your company and for your company’s image. Looking for
employee onboarding best practices should always be top of mind for HR.
The key to a memorable and slick onboarding experience for your new hire is
preparation. This means getting started well in advance of their start date to plan and
organize not only the tasks that need to be completed, but how you want the look and
feel of their entry to the company to be. Here are several employee onboarding best
practices you can put into place.
1. Keep in touch
It’s a great idea to reach out to new hires before they start. All too often, individuals are
made a formal offer of employment and then have little or no communication with their
new employer before their first day, which can feel cold and unwelcoming for them. Start
building commitment and engagement early on by sending a welcome email to your new
hires, telling them how excited you are to get them on board, and giving them a taste of
what their induction period will entail.
Paperless Onboarding
With great talent comes great employee onboarding responsibility. Most HR managers
wish they could use the same employee onboarding template for every new hire.
However, there is no such thing as one-size-fits-all when it comes to employee
onboarding. Each onboarding process is unique.
Onboarding is a critical step in the workforce management process. However, when it is
managed manually, it can be often overlooked or poorly handled. As a result, it can give
your new hires a bad first impression. Worst of all, tons of paperwork, missed
information, and busy managers can increase an employee’s time to productivity. It’s for
these reasons why various industries have turned to a singular solution for clean, fast,
and efficient new paperless onboarding. Irrespective of an organization’s size or industry,
all roads lead to one innovation: automated onboarding.