1 Why is iteration important in Design Thinking for BPM?
A) To reduce stakeholder involvement
B) To finalize processes quickly
C) To improve solutions based on feedback
D) To meet deadlines without testing
2 Which tool is commonly used during the 'Empathize' phase in Design Thinking for
BPM?
A) Gantt Chart
B) Empathy Map
C) Control Chart
D) Fishbone Diagram
3 What is the main goal of applying design thinking in business process modelling?
A. To automate business processes
B. To reduce software development time
C. To enhance user-centric innovation in processes
D. To develop business intelligence dashboards
4 What is the role of user feedback in Design Thinking for BPM?
A) It is optional and used only at the end
B) It helps validate and refine process improvements
C) It slows down the BPM lifecycle
D) It is collected after implementation only
5 The 'Define' phase in Design Thinking focuses on:
A) Launching the product
B) Collecting business metrics
C) Framing the right problem based on user needs
D) Brainstorming idea
6 In BPM, Design Thinking is especially useful when:
A) Processes are fully optimized
B) There is a clear technological roadmap
C) Processes lack innovation and user alignment
D) Compliance requirements are high
7 How does Design Thinking differ from traditional BPM approaches?
A. Focuses more on cost-saving strategies B. Emphasizes process automation
C. Centres around user needs and experiences D. Avoids iteration and experimentation
8 Which element is essential for creating a scenario-based prototype?
A) Detailed technical specification
B) Abstract mathematical models
C) A user story or narrative
D) Finalized UI design
9 Which of the following best describes a “scenario” in scenario-based prototyping?
A) A technical flowchart
B) A test case script
C) A legal contract for users
D) A fictional story depicting how users interact with a system
10 What is typically used to communicate scenario-based prototypes to stakeholders?
A) Code documentation
B) UML diagrams
C) Visual mockups and narrative walkthroughs
D) System logs
11 What is the role of prototyping in BPM when using Design Thinking?
A. Finalize the BPM solution B. Test automation scripts C. Explore possible solutions quickly and cost-effectively D.
Design the database schema
12 Scenario-based prototyping is best used during which phase of the design process?
A. Testing phase B. Requirements gathering phase C. Final implementation phase
D. Deployment phase
13 Which of the following is NOT a benefit of scenario-based prototyping?
A) Encourages user-focused design
B) Automatically generates final UI code
C) Helps communicate design ideas
D) Identifies design flaws early
14 Which professional is most likely to lead the creation of a scenario-based prototype?
A) Network administrator
B) Database engineer
C) UX designer or product designer
D) Backend developer
15 Which of the following is typically included in a scenario-based prototype?
A. Database schema B. Realistic user story or context C. Final UI design
D. Source code repository
16 What is the main goal of an IDT workshop?
A) To learn traditional project management techniques
B) To memorize coding syntax
C) To encourage innovation and hands-on problem solving
D) To prepare students for exams
17 Which of the following is not a typical outcome of an IDT workshop?
A) A physical or digital prototype
B) Improved understanding of user needs
C) Enhanced coding speed
D) Presentation of innovative solutions
18 An IDT workshop encourages which of the following skills the most?
A) Repetition and rote learning
B) Individual silent work
C) Creativity, teamwork, and problem solving
D) Copying from model answers
19 In the context of IDT, what does "iteration" mean?
A) Repeating the same idea without changes
B) Copying another group’s idea
C) Reworking and improving a prototype based on feedback
D) Completing the task once
20 What is the primary purpose of scenario-based prototyping?
A. To write test cases for the product B. To understand the coding complexity
C. To explore user interaction through realistic situations D. To finalize the product architecture
21 Which of the following tools is commonly used in an IDT workshop for prototyping?
A) MS Word
B) Adobe Photoshop
C) Arduino or Tinkercad
D) Excel Spreadsheets
22 A key feature of an IDT workshop is:
A) Strict focus on theory
B) Passive listening to lectures
C) Interactive and collaborative activities
D) Memorization of algorithms
23 Which of the following is NOT a typical outcome of scenario-based prototyping?
A. Enhanced user satisfaction B. Improved communication with stakeholders
C. Better backend logic performance D. Early detection of usability issues
24 What is meant by a “creative culture” in an organization?
A) A culture that avoids risks
B) A workplace that prioritizes rules over ideas
C) An environment that supports innovation, experimentation, and idea sharing
D) A company that only hires artists
25 In a creative culture, how is failure typically viewed?
A) As a reason to punish employees
B) As a waste of time
C) As an opportunity to learn and improve
D) As a result of poor leadership
26 Which of the following tools is commonly used in digital rapid prototyping?
A) WordPad
B) Adobe Premiere
C) Figma
D) MS Excel
25 Which practice is LEAST likely to support a creative culture?
A) Celebrating small wins and ideas
B) Allowing teams to experiment
C) Punishing failure
D) Cross-functional collaboration
26 What is not the tools of scenario based prototyping :a)sketching b) Digital prototyping c) Scenario mapping d)MATLAB
27 What is a major benefit of combining BPM with Design Thinking?
A. Reduced need for business rules B. Increased technical complexity
C. More creative and user-aligned process solutions D. Elimination of manual tasks
28 What is the biggest challenge Agile teams face in virtual collaboration?
A. Too much physical activity B. Overuse of paper documentation
C. Lack of face-to-face communication D. Difficulty in writing code
29 What tool is commonly used by Agile virtual teams for task tracking?
A. WhatsApp B. Microsoft Word C. Jira D. Excel
30 Which of the following tools best supports real-time collaboration in Agile virtual teams?
A. Google Docs B. Outlook C. Notepad D. Paint
31 What helps remote Agile teams build trust?
A. Detailed contracts B. Frequent feedback and transparency
C. Independent task completion only D. Avoiding video calls
32 What is a best practice for Agile teams working in different time zones?
A. All team members work the same hours B. No overlap in schedules
C. Schedule meetings during overlapping hours D. Avoid daily stand-ups
33 Rapid prototyping is most useful during which phase of the design process?
A) Problem identification
B) Final production
C) Early ideation and concept testing
D) Marketing
34 In a creative culture, how is failure typically viewed?
A) As a reason to punish employees
B) As a waste of time
C) As an opportunity to learn and improve
D) As a result of poor leadership
35 What is the primary goal of storytelling in a professional or design context?
A. To entertain the audience B. To improve grammatical skills C. To communicate ideas and engage the audience
emotionally D. To write long novels
36 Which of the following is a key component of effective storytelling?
A. Data only B. A beginning, middle, and end C. Continuous repetition
D. Formal tone throughout
37 What is the primary purpose of storytelling in presentations or design thinking?
A) To entertain the audience
B) To confuse the competitor
C) To convey ideas and emotions effectively
D) To add filler content
Answer: C) To convey ideas and emotions effectively
38 Storytelling is considered effective in business and design because:
A) It reduces the need for visuals
B) It helps in memorizing data
C) It makes complex ideas relatable and engaging
D) It follows a rigid structure
39 In storytelling representation, which element connects the audience emotionally with the story?
A. Technical jargon B. Plot twists C. Character and empathy D. Background music
40 Which of the following is NOT a typical benefit of storytelling?
A) Increased audience engagement
B) Easier recall of key messages
C) Faster product development
D) Emotional connection with the audience
41 What is the purpose of a business model?
A. To write software code B. To decorate presentations C. To describe how a company creates, delivers, and captures
value D. To analyse competitors’ ads
42 Which of the following is NOT a component of the Business Model Canvas?
A. Revenue Streams B. Customer Segments C. Supplier Networks D. Channels
43 What is the role of conflict in storytelling?
A) It distracts the audience
B) It creates drama and drives the story forward
C) It adds negativity
D) It should be avoided
44 What does the Customer Segment block represent in a business model?
A. Employees involved in sales B. Types of customers the business targets
C. Financial auditors D. Social media followers
45 What do Revenue Streams describe in a business model?
A. The costs of production B. The cash a company generates from customers
C. Company-owned patents D. Internal staff activities
46 In design thinking, storytelling is commonly used during which phase?
A) Prototype
B) Empathize
C) Test
D) Evaluate
47 Which of the following is typically a cost driver in the Cost Structure component?
A. Customer feedback B. Advertising expenses C. Business name D. Product colour
48 What is the primary goal of rapid prototyping?
A. To produce final products quickly
B. To generate quick, low-cost models for testing and feedback
C. To reduce employee count
D. To finalize the business model
49 Which of the following is a key benefit of rapid prototyping?
A. Increased final production cost B. Less interaction with users
C. Early detection of design flaws D. More time spent on documentation
50 Rapid prototyping supports which kind of process?
A. Linear and rigid B. Iterative and user-cantered C. Hierarchical and static
D. Monolithic and waterfall