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MMR May 2025

The document outlines the organizational structure and operational details of a facility management team, including roles, responsibilities, and staffing levels. It highlights achievements, challenges, and future plans related to technical services, customer relationship management, horticulture, and security management. Additionally, it includes data on complaint tracking, maintenance activities, and service requests for the month of May 2025.

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ashu190
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0% found this document useful (0 votes)
35 views46 pages

MMR May 2025

The document outlines the organizational structure and operational details of a facility management team, including roles, responsibilities, and staffing levels. It highlights achievements, challenges, and future plans related to technical services, customer relationship management, horticulture, and security management. Additionally, it includes data on complaint tracking, maintenance activities, and service requests for the month of May 2025.

Uploaded by

ashu190
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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 ORGANIZATION STRUCTURE

 EXECUTIVE SUMMARY

 TECHNICAL SERVICE

 CUSTOMER RELATIONSHIP MANAGEMENT

 SOFT SERVICESES

 HORTICLUTURE SERVICES

 SECURITY MANAGEMENT

 ACHIEVEMENTS

 CHALLENGES

 WAY FORWARD
32

Operations Manager JLL Mr. Rajeev Dubey

Zonal Lead
JLL

Regional Support Team

Mr. Yogendra Upadhyay


Property Manager

Facility Executive – Security Guards– 04


House Boy- 05
01 CARPENTER-01 House Lady- 05
Mr. Chain Singh

Caretakers - 06
Gardner - 02 Pantry- 01

1) Electrician- 02
2) Technical Assitant-01
Slide 3

32 38, 2/21/2025
Sr. No Designation Approved Actual Deployed Remarks
Strength on site
1 Property Manager 1 1
Complaint Tracker - MAY 2025
Category Electrical Plumbing HVAC Carpentry Elevator Civil HK Others Total

Registered 15 10 00 12 0 0 25 02

Closed 15 08 00 10 0 0 25 00

Pending 00 02 00 02 0 0 00 02

2%
2% 3%

Microsoft Excel
30% Worksheet

27%

15% 21%

Electrical Plumbing HVAC Carpentry Civil HK Others


45

40 39

35

30

25
22

20 19
16
15 14
11
10

0
Admission Enquiry Meeting Vendor Family Other Interview

Graphical Analysis of VMS Report - MAY 2025


Stream
Booking
Booking Name/De Start
Sr. No. Requested Room Booked By Booking Purpose Location Requirement End Timing Status
Required On partment Timing
Data
Name
1 PARENT TEACHER MEETING SCHOOL
PARENT TEACHER MEETING
7 6 6
6 5 5 5 5
5 4 4
4
3 2 2 2 2
2 1 1 1 1 1 1
1
0
Facility Electrician Gardner Technical House lady House boy Caretaker Pantry Guards
Executive Assitant
Approved Actual

Sr. No. Designations Approved Actual


1 Facility Executive 01 01
2 Electrician 01 01
3 Technical Assistant 01 01
4 Gardener 02 02 Ref: Attendance- MAY
5 Housekeeping 10 10 2025
6 Pantry 01 01
7 Security Guards 04 04
8 Caretakers 06 06
9 Carpanter 01 01
25000 23510

18980 19194
20000 17812 17256
16648 17598
15000

10000 8894
6294 5488
4220 3954 4172 4858
5000
Microsoft Excel
0 Worksheet

KWH Consumption TR 01 KWH Consumption TR 02

TR 01 TR 02

500
400
300
200
100
0

Daily Electricity Consumption


100%

100%

100%

100%

50%

100%

100%

100%

100%

100%

100%

100%
Operational.
All handed over
assets are 100%
PAINT WORK HAS BEEN DONE
BEFORE AFTER
BEFORE AFTER
16 Amp 3 PIN TOP CHANGED
Major work-MAY 2025
SOFT BOARD FIXED ON THE WALL
BEFORE AFTER
GROUND &FIRST FLOOR FAN HAS BEEN CLEANED
WASHROOM GATE REPAIRED ON 2ND FLOOR

BEFORE AFTER

.
SECURITY GUARDS GIVING INSTRUCTIONS TO PARENTS
0 0.5 1 1.5 2 2.5 3 3.5 4 4.5

Reference Data –
Attendance

Security Guard 4 Microsoft Excel


4
Worksheet
0 0.2 0.4 0.6 0.8 1 1.2
Actual Strength Approved Strength

Designations Approve Morning Second Night General Shift


d
Security Guard 04 03 01
A CCTV backup report is important in a COE setting for various reasons, primarily to ensure the safety and security
of students, staff, and campus property.

 Campus Security  Student and Staff Safety:

 Crime Prevention and Deterrence  Building Security and Access Control

 Incident Investigation:  Addressing Behavioural Issues

 Incident Investigation:  Addressing Behavioural Issues


Reference Data - Backup
 Incident Investigation: Report & Observation  Research and Analysis:
Report
1.2

1
1

0.8

0.6

0.4

0.2

0 0
0
General Work Permit Work at Height Permit Hot Work Permit
Total issued in Jan 2024

Sr. No. Work Permit Type Issued Total

1 General Work Permit 00

2 Work at Height Permit 00 00

3 Hot Work Permit 00


1

0.9

0.8

0.7

0.6

0.5

0.4

0.3

0.2

0.1

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0
Theft Incident Medical Incident Fire Incident False Fire Alaram Other Incident
Column1 Column2 Column3 Dec-24 Jan-25
1

0.9

0.8

0.7

0.6

0.5

0.4

0.3

0.2

0.1
0 0 0 0 0 0 0 0 0 0
0
Mobiles Watch Gold Credit/Debit Card Laptop
Found Hand over
Gardner

11%
Janitor

Team Leader

89%
Soft Service Executive

0 2 4 6 8 10 12
Actual Strength Approved Strength Presenting Staff Shortfall

Designations Approved Actual OT Ref: Attendance- MAY 2025


Soft Service Exec. 01 01 0

Team Leader 0 0 0

Janitor 10 10 0

Gardner 2 2 0
Daily routine work has been done
AFTER BEFORE
BEFORE AFTER
FIRST FLOOR ROOMS DEEP CLEANING HAS BEEN DONE
Major work-MAY 2025
GROUND FLOOR ROOMS DEEP CLEANING HAS BEEN DONE
 Lab & Library Room deep cleaning done.

Target achieved
in the month of  Garden area algae patches removed.
February 2025
 façade cleaning done from Ground to 3rd floor.

 We have done Deep cleaning of total 20 Class Rooms and rest rooms Deep
cleaning in progress.
Cleaning  Planning to remove algae patches from periphery as much as possible.
Target for the
month of
February 2025  All floor corridor & staircase deep cleaning to be done with single disk machine.

 Admin block & library deep cleaning to be done with single disk
machine.
 Under construction building façade cleaning to be done.
 Daily cleaning of Garden area.

 Soil Loosing.
Daily
Gardening  Application of Organic Fertilizer.
Activities
 Application of Organic Pesticide (If required).

 Removing of dried leaf's and litter pickups.


 Daily cleaning of the Garden Area and
Removing dried leafs and weekly
Indoor plant washing by the In-House
Horticulture team.

 Timely watering and cleaning done by In-


House Horticulture team
• Daily cleaning of the Garden Area and Removing
dried leafs and weekly Indoor plant washing by the
In-House Horticulture team.

Daily watering of the plants and Removing dried leafs and


weekly Indoor plant washing by the In-House Horticulture
team.
 Fertilizer application at serval Garden area.

 Application of Pesticides wherever necessary at the


Garden area.
1 All PDB & LDB PPM work completed.
2. New 06 lights installed in c forum.
3. All washroom drain line blockage clear by in house team.
5. GF all class room plastic table & chair water washed.
6. Electrical work completed in new building
8. All class room fan cleaning done by MST.
9. 20 tube lights fixed
10.Complaint tracker is being managed on excel
13. Under construction building 1st cleaning done.
14. Fire NOC renewed.
16. Health & sanitization certificate has been renewed.
19. All window Acs services work in progress.
1. Minimum quantity of spares of each equipment and electrical & plumbing fittings.
2. Fire alarm system to be activated.
5. Contract demand to increase 100 KVA t0 150 KVA..
6. All the snags submitted to school management. Costing shared to rectification the same.
10. Water supply connection to provide for gardening.
11. Damaged Fall sealing to be replace all wash rooms .
12. Heavy seepage issues staircase due water leakage from washrooms.
13. Painting work to be done in corridor area..
14. Water Softener plant to be installed.
15. Ground floor to 3rd floor washroom WC & urinal CI line to be replaced.
16. Broken glass to be replaced.
1. Over head tank Automation to be installed.
2. Washroom renovation need to done.
3. Broken glass of class rooms gates to be changed.
4. LED flood light to be purchase for outer area.
5. Not working 1 KVA UPS to repaired for desktop.
6. DG need to be installed for power backup.
7. Increase one security guard in night shift for safety & security concern.
8. Aluminium Partition Works to be done in Class room.
9. Aluminum Partition Works to be done for staff room 2nd & 3rd floor.
10. Civil & Painting work to be done at all floors
11. UPS backup to be done.

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