INSTITUTIONAL CORE COURSE

NAMCOL
TERTIARY
PROGRAMMES

Introduction to Computers
9902
STUDENT FULL NAME(S): _____________________________________________
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STUDENT NUMBER:
__________________________________________________
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PROGRAMME: _______________________________________________________
___________

EXAMINATION DATE: _________________________________________________

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EXAM VENUE:
______________________________________________
___________
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Name of Invigilator ……………………………… Signature…………………

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Name of Marker…………………………………. Signature…………………

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Marks
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/
100

MainExamination
DueDate:28 October2022
Duration:3 Hours
TotalMarks:100
Examiner:
MsC. Maritshane
Moderator:
Ms T. Mukaya

NAMIBIAN COLLEGE OFLEARNING

OPEN
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TAKINGEDUCATION
TOTHEPEOPLE
 INSTRUCTIONS TO STUDENTS:
GENERAL INSTRUCTIONS
This question paper consists of two (2) sections (A and B).
SECTION A: Multiple Choice questions [15 marks]
• Draw a cross (x) on your choice on the answer sheet provided at the end of Section A.
• There is only one BEST answer for each question.
SECTION B: Structured questions [85 Marks]
• Answer all the questions in the space provided on the question paper.

Additional information:
• The mark allocation is a guideline on how many facts are needed to answer the question.
• Write neat and legibly.
• Answer ALL the questions.
• This paper consists of thirteen (13) pages including the cover page.

2 9902 – Introduction to Computers – Main Exam 2022

SECTION A
QUESTION 1
This question consists of multiple choice questions testing your knowledge about all the units. For
each multiple choice question there are four possible answers A, B, C, and D. Choose the one
you consider correct and draw a cross (x) on your choice on the answer sheet provided at
the end of Section A. [15]
1.1. The location of a computer that is attached to the Internet is determined by its… A. Network.
B. IP address.
C. URL.
D. Processor.
1.2. Which of the following programs would be used by a student to create a report document?
A. Access
B. Oracle
C. PageMaker
D. Word
1.3. Combined, the four basic operations of a processor (fetching, decoding, executing, and storing) comprises
a … cycle.
A. Baseline
B. Machine
C. Registration
D. Pipeline
1.4. An example of a hardware component that produces video output is a… A. Monitor.
B. Speaker.
C. Microphone.
D. Joystick.
1.5. Which of these buttons is used to undo an action carried out by mistake?

1.6. Storage … is the physical material on which a computer keeps data, instructions, and
information.
A. Media
B. Device
C. Command
D. Function
3 9902 – Introduction to Computers – Main Exam 2022
1.7. CD and DVD drives are the examples of… A. Printers.
B. Storage devices.
C. Solid stage storage.
D. Zip drives.
1.8. ROM is an example of:
A. Virtual memory.
B. Non-volatile memory.
C. Cache memory.
D. Volatile memory
1.9. The smallest unit in a digit system is a… A. Byte.
B. Kilobyte.
C. Bit.
D. Character.
1.10. When changing the case of a text or sentence on which icon will you click?

1.11. Which of the following signs would you use to for division when working on a spreadsheet?
A. +
B. _
C. / D. *
1.12. The … displays the name and picture of the user.
A. Menu
B. Login screen
C. Toolbar
D. Microsoft account
1.13. Storage area for deleted files:
A. Recycle bin
B. CD-drive
C. My documents
D. Anywhere on the desktop

1.14. Landscape refers to …

4 9902 – Introduction to Computers – Main Exam 2022

 A. A font style.
B. Page Orientation.
C. Paper Size.
D. Page Layout.

1.15. The correct order to shut down a computer:

A. Click start button, shutdown
B. Click file, font and advance
C. Click start button, Microsoft Office and MS Word
D. Click home, paragraphs and OK

SECTION A: ANSWER SHEET

1.1. A B C D
1.2. A B C D
1.3. A B C D
1.4. A B C D
1.5. A B C D
1.6. A B C D
1.7. A B C D
1.8. A B C D
1.9. A B C D
1.10. A B C D
1.11. A B C D
1.12. A B C D
1.13. A B C D
1.14. A B C D
1.15. A B C D

SECTION A: 15 MARKS

5 9902 – Introduction to Computers – Main Exam 2022

SECTION B:
Answer all the questions in the spaces provided.

QUESTION 2
2.1. Mary has typed her assignment and saved it on the computer.
(a) Where on the computer can Mary permanently save her assignment? (1)
 In the document folder

(b) Mary did not save her work regularly. What would happen to edited information after an
unexpected power outage? (2)
 Autorecover will typically recover the last version of your Word document automatically when you
launch the app0
(c) Suggest what she can do to avoid losing most of the data, even during a sudden power outage. (1)
 Save the assignment as she is typing
2.2. Tanya works long hours in front of her computer. She recently experienced Repetitive
Strain Injury (RSI).

(a) Define the term Repetitive Strain Injury (RSI).

 Refers to the damage of the muscle, nerves due to repetitive motions and constant use. (2)
(b) List five (5) symptoms that Tanya might experience. (5)
2.3. Identify the four (4) steps involved when processing the data that has been typed
by Tanya? (4)

 Pain
 Swelling
 Tingling
 Numbness
 Stiffness

2.4. List two (2) input and two (2) output devices. (4)

Input: /2/
 keyboard
 Microphone

Output: /2/
 speakers
6 9902 – Introduction to Computers – Main Exam 2022
  printer

[19] QUESTION 3
3.1. Theo is planning to buy a computer for office use. Name all the hardware/components that
constitute a computer. (4)
 motherboard
 hardrive
 RAM
 CPU
 Optical drivers
3.2. Recently Theo has noticed that his computer is acting strangely. What do you think could be wrong
with the computer? (1)
 It could be software issues such as corrupted operating system

3.3. Evaluate what could cause a computer to get virus infections. (6)

 Visiting Infected or Malicious Websites

 Downloading infected files

 Ransomware Attacks

 Installing Infected Apps or Software

 Outdated Software and Operating Systems

 External Devices (USB Drives, External Hard Drives, etc.)

7 9902 – Introduction to Computers – Main Exam 2022

3.4. Suggest five (5) ways how he could prevent this in future. (10)
 Install Antivirus Software
 Keep Software Updated
 Avoid Suspicious Links/Downloads
 Disable Autorun for external devices such as USB
 Use Secure Wi-Fi

3.5. Briefly discuss four (4) warning signs that Theo must be aware of when his computer becomes infected.
 If his computer suddenly becomes much slower than usual, or if programs and files take
longer to open or respond, it could be a sign of an infection
 Constant, intrusive pop-up ads or strange behavior (like new toolbars, browser redirects, or
programs opening on their own) are clear signs of a malware infection
 If Theo notices that his antivirus software or firewall has been disabled or uninstalled without
his knowledge, it’s a strong indicator of a potential infection

 If the computer’s hard drive or network connection is constantly running (the hard drive
indicator is on continuously, or network activity is unusually high) even when not actively in
use, it could indicate that malware is running in the background, sending out data or
downloading more malicious software.

(8)
QUESTION 4
4.1. Information Technology, with specific reference to computers, has impacted society in a variety of ways.
Briefly discuss this statement by providing five (5) examples of how it has impacted our lives/society in
positive ways.
 Computers improves the communication and make it easier to communicate with people across the
globe. Business collaboration and productivity are enhanced by computers
 Make vast amount information Accessible to lots of people and this helps individuals to get certain
skills and knowledge

8 9902 – Introduction to Computers – Main Exam 2022

  Computer has created job in our society where people are employed in tech fields
 Enhance productivity as businesses and individuals can now complete tasks more quickly and with
fewer errors, leading to higher productivity and cost savings.


(10)
4.2. Interface helps the user to interact with the computer. Name three (3) types of interfaces. (3)
 Graphical User Interface (GUI)
 Command-Line Interface (CLI)
 Voice User Interface (VUI)

4.3. Mention any five (5) functions of operating systems. (5)

 Process Management
 Memory Management
 File System Management
 Device Management
 Security and Access Control

4.4. Name three (3) utility programs. (3)

 Antivirus Software
 Disk Cleanup Tool
 File Compression Tools
4.5. List four (4) actions you can perform with a mouse. (4)
 Click
 Double-Click
 Right-Click
 Drag and Drop
[25]

QUESTION 5
5.1. Study the labelled (A – G) picture of an MS Word window. Select the correct answer from the list
below and write your answers in the spaces provided. (7)

9 9902 – Introduction to Computers – Main Exam 2022

List: Task bar, group tabs, left ruler, status bar, scroll bar, zoom control button, cursor

A -cursor B- group Bar

C- left ruler D- scroll bar

E- Zoom control button F- Status bar

G- Task bar

5.2. Study the numbered (1 – 5) picture below which shows an MS Outlook screen. Ms Olivia is a typist at
Oisha Secondary School and she wants to send an email to a parent. Select the number that represents
your answer from the table below and write it in the screen shot where this information
would be typed. (5)

10 9902 – Introduction to Computers – Main Exam 2022

 1 Receiver: [email protected]
2 Subject heading: Independence celebration 2022
3 Principal copied: [email protected]
4 Message Dear Ms Jane

Kindly receive the attached programme as requested.

Ms Olivia

5 File name Programme for 2022 celebration

[12]

SECTION B: 85 MARKS

TOTAL MARKS: 100

11 9902 – Introduction to Computers – Main Exam 2022