Introduction
1.1 Background:
This part provides an overview of the study's background, emphasizing the research gap, purpose,
objectives, and research problem statement. It also discusses the study's significance. It covers important
topics like job performance and Self-Motivation, as well as Job Engagement and the employment
relationship. It also specifies the study's goals, objectives, problem statement, and research gap.
Additionally, the section sheds light on the study's overall organization, limits, and implications.
The term "employment relationship management" refers to the internal response to the management of
how an organization conducts its business. Incentives, guidance, and learning performance, as well as
analysis of workforce and other operational problems hosts that are linked to human resource management
are all included in employment relationship management, which is a broader set of roles or positions
(Swarnalatha & Prasanna, 2013, p. 8). In the event that an organization or business operates in a highly
competitive environment, the need for WRM within the organization or business is an absolute necessity
not to be overlooked. According to Singh and Kumar (2011), on page 126, the objectives of employment
relationship management are to establish a high-quality and prosperous company or business by increasing
the number of relationships that exist between employees and between employees and the company itself.
WRM aims to establish enduring bonds with valued staff members. The WRM aims to establish or build
enduring relationships with their deserving employees. WRM users are primarily divided into two groups:
managers and employees. Managers can use WRM to assist themselves with a variety of tasks related to
hiring, training, performance management, and compensation management. WRM gives managers the
ability to communicate with their teams or groups in order to share information, foster a general
understanding, and align people with the overall goals of the company. WRM also provides assistance to
individuals by modelling workflows that illustrate how tasks should be completed (Buttle, 2009, p. 358).
According to Bartol and Martin, motivation is a powerful tool that reinforces behaviors and increases the
likelihood that they will continue (Bartol and Martin, 1998). In a different sense, an inner drive is the drive
to fulfil unmet needs and achieve a particular objective. It is also a process that begins with a psychological
or physiological need and is used to stimulate performance that is determined by a goal. Employee
motivation has always been seen as a critical issue or problem for any organization (Amabile, 1993, p.185).
Greek philosophers were the main proponents of hedonism, which holds that people make an effort to
avoid suffering and seek pleasure. (Steers et al., 2004, pp. 379-380; Kamal et al., 2006, p.1).
It is widely acknowledged in the human resource literature that employee motivation and promotion
drive both public and private organizations to achieve optimal performance and superior quality human
resources. There is growing agreement among managers regarding the value of incorporating good or
high-quality HR (human resource) performance on motivating factors in order to promote high-quality
performance (Stella, 2008).
Field work and individual task performance are serious issues in organizational management that have
garnered a lot of attention from academia. As a result, numerous studies have been conducted on this
topic. Despite its significance, there was no individual or comprehensive definition of the theoretical
framework (structure) of work or task performance. (Koopmans, 2014)
According to Campbell's definition of work performance, job performance refers to actions or behaviours
that are relevant to the goals or objectives of the organization (Campbell, 1990).
Performance has been viewed as a multifaceted concept or idea. Two categories are used to classify job
performance: performance categories and behavior categories. What employees do while working is
referred to by behavioral aspects during the act itself. Certain behaviors, like computer software
programming, sales conversations with customers, and teaching students statistics, are acknowledged as
performance aspects. This idea explains how actions are only counted or scaled. concept (Erratul , Munirah
, & Norlida , 2015).
Larger workforce mobility, a severe skills shortage, retention, engagement, and business leaders' culture
have emerged as top concerns in the era of eager corporate clarity, according to a 2015 article in DU's (The
Delotte University) Global Human Capital Trends press. According to a DUP report, engagement and
culture are more important business concerns than just HR problems, which are a global problem for
businesses. 87% of businesses referred to engagement and culture as their top HR defy, and 50% of
businesses stated that these issues were extremely important (E. T. & V. P. Gopal, 2016).
In order to achieve long-term success, companies should establish a culture of deep employee engagement,
recognition, high-quality leadership, and the best practices for challenging and high-performing work and
employment are not the same thing. Work can be done for pay or for free, both inside and outside of the
market. However, employment between two or more parties necessitates an economic exchange and places
people in a market where labor skills are bought and sold. The International Labor Organization (ILO)
states that an employment relationship is typically defined as one in which employees work full-time for
a single employer for an indefinite period of time under an employment agreement and are protected from
being fired unfairly. (Stephen et al., 2010).
Human resource management can give any organization a competitive edge over financial resources. It is
commonly stated that a wide range of factors, including motivation, job satisfaction, training,
development, and appraisal, influence job efficiency (Dobre, 2013). Because they have a major impact on
organizational performance, this study only looks at job engagement, self-motivation as a mediator, job
performance as a moderator, and employment relationships.
1.2 Research Gap:
The improvement of employee performance is the primary focus in both the public and private sectors.
Additionally, the endeavor to inspire employees must be given consideration. Efforts should undoubtedly
be made to identify the factors that hinder performance at the highest level. Although motivation has been
the subject of numerous studies and works of literature, the Kitgum District Local Government must give
practice motivation a small amount of attention (Stella, 2008). Employee engagement is a new concept
in management, HRM, organizational psychology, and industrial psychology (Wollard & Shuck 2011,
p.429; Mcbain, 2006, p. 21).
After reviewing the earlier literature on engagement, it is now evident that the majority of the current
literature originates from consulting firms and practitioners, with only a small number of experientials,
empirical, intellectual, or academic studies related to this topic (Robinson, Perryman & Hayday, 2004, p.2;
Saks, 2006, p.601). Comparatively few studies and empirical evidence of employee engagement with
regard to additional or other subjects are currently available. Research at the academic and fractional levels
indicates that job engagement may have an impact on team, individual, and organizational performance
(Mcbain, 2006, p.21). The evidence presented here suggests that this is a new idea and that more research
is necessary.
The majority of research in the past few decades has focused on performance and motivation, with
relatively little research on job engagement and employment relationships. Anthony (2012) conducted a
study on the relationship between job performance and motivation at Tarkwa Ghana University, University
of Mines and Technology, while Stella (2008) focused on motivation measures and improving workers'
performance in Kitgum District Local Government. A study on self-motivation and job efficiency in China
was carried out by Jian, Ying, Yahui, and Zhenxing (2016). An Italian study examined the connection
between public service motivation and job performance (Bellé, 2012). (RICH, CRAWFORD, & LEPINE,
2010) Research
was conducted on the subject of job performance and employee engagement in California. According to a
study by Oliveira and Roitman (2015), job engagement in Brazil was impacted by high performance work
systems. Other research on work engagement and job engagement was conducted in various locations. For
example, a study on the relationship between personality traits and job engagement was conducted in
Turkey by Ongore (2014), while a study on the same topic was conducted in Finland by Upadyaya,
Vartiainen, and Salmela-Aro (2016). Additional research on job satisfaction and engagement was
conducted in Turkey by Erdil and Yakin (2012). Therefore, we can see from a variety of sources that
numerous studies have been conducted on these variables as either individual variables or two-variable
relationships, rather than combining all of the variables into a single study. as well as additional research
carried out in other nations. Not much research has been done on Pakistan. Job engagement, self-
motivation as a mediator, employee performance as a moderator, and employment or employee-employer
relationships were all included in the current study. Additionally, this study identifies the relationship
between the aforementioned variables in Pakistani organizations operating in the Bahawalpur region.
There aren't many studies on employment relationships because they're still a relatively new topic. Thus,
this study sought to obtain a thorough comprehension of the chosen elements. and their application, impact,
and significance in the field of education, especially for the faculty at the District Bahawalpur Government
Colleges.
1.3 Research Objectives:
The present study aims to determine the following relationships.
1. Job Engagement and Self-Motivation.
2. Job Engagement and Employee or Job Performance;
3. Job Engagement and Employment or Employer Employee Relationship.
4. Self-Motivation and Employee or Job Performance.
5. Self-Motivation and Employment Relationship.
6. Employee or Job Performance and Employment Relationship.
7. To determine whether this study adds to or contributes to previous literature.
8. To determine whether this study validates or confirms previous literature.
1.4 Purpose Of The Study:
The purpose of this study is to examine how job engagement influences self-motivation and job
performance. It also explores the impact of job engagement on workplace relationships. Additionally, the
study investigates how self-motivation affects both work output and interpersonal relationships within the
workplace. Finally, it assesses the relationship between job performance and employment relationships.
This study aims to identify any positive, negative, neutral, or nonexistent connections among these factors.
The overall goal is to provide insight into how engagement relates to both job performance and workplace
relationships. This study aims to determine whether job performance has a moderating effect on the
relationship between employment and job engagement. Additionally, this study reveals that self-
motivation mediates the relationship between employment and job engagement.
1.5 Problem Statement:
The success or failure of any business or firm largely depends on the quality of its human resources
(Mabonga, 2000). Human resources transform all other organizational inputs into tangible, observable
goods or services (Mabonga, 2000). With this understanding, organizations increasingly focus on their
employees to achieve the highest levels of effectiveness and efficiency within their operations. According
to Demerouti and Bakker, there are at least four reasons why engaged employees perform better than
disengaged ones. First, engaged employees are more likely to experience positive emotions such as joy,
enthusiasm, and happiness. Second, motivated employees tend to enjoy better overall health. Third,
engaged individuals actively cultivate their own job and personal resources. Lastly, motivated employees
often inspire and spread their engagement to others.
As a result, management should oversee the employees' violent relationships (Al-Khozondar, 2015).
According to one perspective, human resources are an extremely valuable asset in any organization.
From a different perspective, management is responsible for accomplishing stated objectives and goals
and for organizing, coordinating, and allocating other organizational planning and staff planning
resources. This situation creates a need for a relationship between the employer and employees, which is
good for any firm or business expansion (Bratton & Gold, 2003, p. 357).
Any organization's employees are crucial to its survival, so it should pay attention to them. Since
employees are the first customers, their needs must be understood and met. WRM (work relationship
management), also known as CRM (customer relationship management), is a strategy used by businesses
to keep their employees. The process of meeting the reasonable expectations of the employees should be
continuous.
The goal of this study is to examine how inconsistent job performance among employees impacts their
interactions with managers and employers. This research also aims to evaluate the performance of
employees who are intrinsically motivated and engaged. This study also explores whether the
relationship between job engagement and employment relationships is mediated by self-motivation. The
purpose of this study is to ascertain whether WR at various private and public sector organizations is
impacted by job efficiency and job engagement. Researchers and others can see how crucial these
variables are to their organization in this way, as well as how they can be handled and accomplished to
keep talented workers and achieve high job and organizational performance be handled and
accomplished to keep talented workers and achieve high job and organizational performance.
1.6 Significance of the study:
The importance of this research includes both theoretical and practical contributions. As previously stated,
there was a dearth of empirical and scholarly research on these subjects, including job engagement and
employment relationships. This study will add to the body of existing literature because it will address
topics that are often overlooked or understudied, such as the relationship between job engagement and
employment relationships, self-motivation and job engagement, and self-motivation and employment
relationships. Both the public and private sectors will receive useful data regarding motivation,
employment relationships, and engagement, which will aid them in developing appropriate policies.
Employees and the organization as a whole could use the study's findings for positive results (Khan &
Iqbal, 2013). Through the use of employment relationships, enhancing self-motivation, and implementing
job engagement practices in their workplace, both public and private organizations can attain the highest
performance level possible. This study serves as a means of enhancing their research abilities and gives
them the opportunity to learn more about the concepts, procedures, and application of employment
relationships.
1.7 Study Flow:
The first chapter serves as the introduction, and the following chapter reviews the literature that explains
the relationship between job engagement, employment relationships, self-motivation, and jobs or job
efficiency. The research methodology chapter, which follows the literature review, discusses study design
and how quantitative research design is used for hypothesis testing. Research methodology also explains
the population, instrument, data analysis tools, sample size, and data collection approach. Following
methodology is the chapter on results and analysis. It analyses data using a variety of methods, including
regression and correlation. This chapter also explains which hypotheses are accepted and which are
rejected. The final chapter contains the discussion and conclusion. Key findings from this study are
highlighted, and recommendations and ideas for additional research are provided.