HELEN Sign-editing Software

Operating Manual
(Software version V3.11)

Hanover Displays Ltd, Southerham House, Southerham Lane, Lewes BN8 6JN Tel: +44 (0)1273 477528 540125-15
 HELEN Sign-editing Software – Operating Manual

Revision History

Revision Date Notes

540125-11 19/04/2016 New template

General updates: screenshots updated, layout modified, new
features added
Software version update: v3.3 to v3.5

540125-12 18/08/2016 Updates of:

Sign Designer – Options menu, HELEN Main Window - File menu,
Configuration submenu, Appendix B: helen.ini, Appendix N: Super-X
Software version update: v3.5 to v3.6

540125-13 02/03/2017 Updates of:

Export submenu, Import submenu, Edit menu, Extend features,
Appendix O: Export Submenu
Software version update: v3.6 to v3.7

540125-14 06/09/2018 Updates of:

Console configuration submenu: profiles, Appendix B: HELEN
initialisation file (helen.ini), Appendix O: Export Sub-menu (Field Text),
Appendix P: Pre-set Information Messages
Software version update: v3.7 to v3.9

540125-15 30/08/2019 New template

Updates of: Appendix C: Container files
Software version update: v3.9 to v3.11

Please note that this document is subject to continual updating: please ensure you are using
the latest edition.

This edition: 30 August 2019

© COPYRIGHT HANOVER DISPLAYS LTD 2019

The copyright of this document is vested in Hanover Displays Ltd and the document is issued in confidence for the
purpose only for which it is supplied. It must not be reproduced in whole or in part or used for tendering or manufacturing
purposes except under an agreement or with the consent in writing of Hanover Displays Ltd and then only on the
condition that this notice is included in any such reproduction. All trademarks are recognised.

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CONTENTS
GLOSSARY 8
1. Introduction 9
1.1 Overview 9
1.2 General 9
1.3 Scope of this manual 10
2. Installation 11
2.1 Preparation 11
2.2 Installation from Hanover Resource CD 11
2.3 HELEN Setup Wizard – From website link or Hanover resource CD 13
3. Getting Started 16
3.1 Signs 16
3.2 Sign Size and Address 17
3.2.1 1st method: From the Controller – Sign Test 17
3.2.1.1 DERIC+ or DG3 17
3.2.1.2 ERIC++ or EG3 18
3.2.2 2nd method: Silver Label and Sign Processor 19
3.2.2.1 From the silver label: sign size 19
3.2.2.2 From the sign processor: sign address 21
4. Destination List Database 22
4.1 Creating a new directory / folder 22
4.2 Creating a new list 23
4.3 Sign Parameter Editor 25
4.3.1 Overview 25
4.3.2 Setting the sign address and size 26
4.3.3 Selecting fonts for the sign 27
4.3.4 Masking area of the sign 28
4.3.5 Setting text fields and justification 28
5. Destination Codes and Route Codes 29
5.1 Creating new destinations 29
5.2 ‘Enter Route Code and Name’ window 30
5.2.1 Inputting the destination code 30
5.2.2 Setting the driver’s message 30
5.2.3 Inputting the sign information 30
5.2.4 Selecting ‘Drop from’ option and using the Drop button 31
5.2.5 Saving the destination information 31
5.3 Editing an existing destination 33
5.4 Deleting an existing destination 34
6. Saving and Uploading Destination Lists 35
6.1 For DERIC+ or ERIC++ 35
6.1.1 Transferring destination list to Key-lo 35
6.1.2 Key-lo loading to a DERIC+ or ERIC++ controller 37

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6.2 For DG3 or EG3 39

6.2.1 Configuring the USB stick for loading 39
6.2.2 Transferring the database to the USB stick using HELEN 40
6.2.3 Transferring the database from the USB stick to the DG3 or EG3 41
7. HELEN Main Window - Opening Screen Functions 42
7.1 File menu 42
7.1.1 Print submenu 44
7.1.2 Export submenu 44
7.1.3 Import submenu 46
7.1.4 Regenerate submenu 47
7.1.4.1 Signs to Regenerate – Selecting the sign(s) on which to regenerate texts 49
7.1.4.2 Range of Destination Codes – Selecting a specific range of destination codes 49
7.1.4.3 Sign text source – Selecting the sign from which to take the text 49
7.1.4.4 Options 50
7.1.4.5 Case Change 50
7.1.4.6 OK button – Starting the regeneration process 51
7.1.5 Language submenu 51
7.2 Options menu 52
7.2.1 Console configuration submenu: profiles 52
7.2.1.1 General 54
7.2.1.2 Advanced 55
7.2.1.3 Destination 56
7.2.1.4 Route Num. 57
7.2.1.5 Information 58
7.2.1.6 Advertising 58
7.2.1.7 Ports 59
7.2.1.8 Signs 60
7.2.1.9 Timed Info 65
7.2.2 Console edit 66
7.2.3 Fonts submenu 66
7.2.3.1 The Font editor 66
7.2.3.2 Character functions 67
7.2.3.3 Mouse operations 68
7.2.3.4 Creating fonts 68
7.2.3.5 Previewing fonts 70
7.2.3.6 Comparing fonts 71
7.2.3.7 Importing fonts 72
7.2.3.8 Creating new characters 75
7.2.3.9 Other functions 76
7.2.4 Advert submenu 77
7.2.4.1 Editing advert.txt 77
7.2.4.2 Advert text and control sequences 78
7.2.4.3 Sign control sequences 78
7.2.5 Configuration submenu 80
7.3 Route menu 83

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7.4 Help menu 84

7.5 Destination / Information / AVL radio buttons 84
7.5.1 Destination 84
7.5.2 Information 85
7.5.3 AVL 85
7.5.3.1 Overview 85
7.5.3.2 Destination list 85
7.5.3.3 Editing LED messages for AVL 86
7.6 Edit / New / Delete / Preview buttons 87
7.6.1 Edit 87
7.6.2 New 88
7.6.3 Delete 88
7.6.4 Preview 88
8. Sign Designer 90
8.1 Introduction 90
8.2 Sign Designer – Opening Screen Functions 90
8.2.1 File menu 90
8.2.2 Edit menu 91
8.2.3 Select menu 93
8.2.4 Options menu 93
8.3 Functions of Sign Designer features 94
8.3.1 Text Input Options – Presenting text as a graphical image 94
8.3.2 Font Selection 95
8.3.2.1 Selecting Hanover fonts 95
8.3.2.2 Inter-character space 96
8.3.2.3 Selecting Windows fonts 96
8.3.3 Save & Exit 98
8.3.4 Sign 0 / Page 98
8.3.5 Special 99
8.3.5.1 Invert button 99
8.3.5.2 Blank button 99
8.3.5.3 RN Colour 99
a) Selecting a route number sign 100
b) Standard Colours 100
c) Custom Colours 101
d) Stripe feature 102
e) Outline feature 102
8.3.5.4 Palette (Full Colour) 103
8.3.6 Draw / Edit 106
8.3.7 Super-X 107
8.3.7.1 Super-X features 107
a) Super-X feature comparison 109
b) Picture gallery 109
c) How to use Super-X 110
d) Font selection 112

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e) Creating a Super-X graphic 112

f) Creating a Super-X graphic of part of the screen 114
8.3.7.2 Extend features 116
Manual mode 118
9. Hanover Technical Support 119
9.1 United Kingdom 119
9.2 United States of America 119
Appendix A: Uninstalling HELEN software 120
Appendix B: HELEN initialisation file (helen.ini) 122
Appendix C: Container Files 130
Appendix C-1: What is a container file? 130
Appendix C-2: Why use container files? 130
Appendix C-3: Configuring HELEN to create container files instead of normal Eric.Bin files 130
Appendix C-4: Establishing that HELEN has created a container file 130
a) Standard container files 131
b) Selecting profiles for container file loading 133
Appendix C-5: Downloading a container file 136
Appendix D: Route Browse 137
Appendix E: Working with Arabic characters 139
Appendix E-1: Hanover font system 139
Appendix E-2: Windows font system 143
Appendix F: Working with Chinese characters 145
Appendix F-1: Hanover font system 145
Appendix F-2: Windows font system 152
Appendix G: Installing Keylo drivers 157
Appendix H: Three-line operation 158
Appendix I: Alpha to symbol converter (Hanover fonts) 159
Appendix J: Custom installation 160
Appendix J-1: Customisation at the time HELEN is installed 160
Appendix J-2: Customisation after HELEN has already been installed 162
Appendix K: The Super-X process 164
Appendix L: Programmable route numbers 165
a) Creating programmable route numbers in HELEN 165
b) Inputting a programmable route number on the controller 167
c) Selecting letters for programmable route numbers on the controller 169
Appendix M: Driving a sign directly from a computer 170
Appendix N: Super-X in more depth 172
a) Introduction 172
b) What does Super-X look like? 172

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c) How does the sign show Super-X? 172

d) What generates Super-X? 172
e) Super-X manual mode 173
f) Two line lock 175
Appendix O: Export Submenu 176
Appendix O-1: Character Set 187
Appendix P: Pre-Set Information Messages 188

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GLOSSARY
Explanations relate to the use of the word in this manual and other Hanover publications; the word or phrase
may have other meanings elsewhere.
ASE - AVL system editor
AVL - Automatic Vehicle Location. Please refer to 7.5.3 AVL.
console - former term for ‘controller’
(sign or driver) controller - on-bus device used by driver to select destination / advert / information details
that will be shown on the signs (prepared using HELEN software)
destination code - the number used to identify a particular set of destination signs (typically, front, side and
rear signs). NOT necessarily the operator's route / service number
sign (or display) - equipment used to present text and graphics for viewing by passengers, usually located
on the front, side or rear of, or inside, a bus
glyph - the shape or appearance of a character
GPS - Global Positioning System: satellite navigation system providing location and time information in all
weather conditions, anywhere on or near the Earth where there is an unobstructed line of sight to four or
more GPS satellites
Key-lo - device used to transfer a HELEN database from a PC to a Deric+ or Eric++ controller
LED - Light-Emitting Diode
mimic - a tool within HELEN which gives a representation of how the sign will appear on the bus
stroke width - ‘thickness’ of character stroke in the display mimic; e.g.: vertical stroke width is the width of the
downstroke of the vertical component of a character (in dots)

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1. Introduction
1.1 Overview

The Hanover Extended List Editor for destinatioN signs (HELEN) is a tool used to create messages and
destination lists on a PC as they will appear on a Hanover sign. Using HELEN, all Hanover sign types can
be programmed, from single sign systems to a multi-display AVL or GPS system. The information can be
previewed on the computer or by linking the computer directly to it, viewed on the sign itself. Once a list is
complete, it can be uploaded to an ERIC++, DERIC+, DG3 or EG3 controller or a dataloader.

HELEN can also be used to customise signs:

• The font editor allows the user to import fonts, edit existing fonts or create new fonts.
• The graphics editor can be used to edit text and create graphic images for the signs. (Route numbers
and destination / via point messages are composed as text in HELEN and then rendered as a graphic
image by HELEN software).
HELEN can be used both to program the sign information and also determine the way the information is
presented on the controller, thereby giving significant flexibility.

HELEN is a Windows-based program so it is useful to have some familiarity with this operating system.

• Hanover recommends using Windows 7 or later. Although HELEN was initially developed on
Windows XP, most features will work with previous versions of Windows (although Windows 95 will
not support the USB Keylo Dataloader). The only differences the user should see between the
various versions of Windows are that default file locations have changed in newer versions and the
screen design/style may look different to the screenshots used in this manual.
• HELEN is compatible with 32- & 64-bit versions of Windows 7 or later.

1.2 General

The best understanding of HELEN software will be gained by reading the complete manual - but this is not
always practicable for the user. The document has therefore been written in a modular fashion in order to
allow users to refer only to those parts of it they need: topics should thus appear relatively self-contained.
However, there are several useful cross-references, both to other points within this manual, to other Hanover
manuals and to external documents as appropriate. Accordingly, when consulting this document using a
pdf reader, it is helpful to have the 'Back' (or 'Previous') and 'Next' (or 'Skip' / 'Forward') buttons enabled to
obtain maximum benefit from the intra-document cross-references. For example, in Adobe Reader, press
F8 to view the toolbar if it is not already visible. Right-click on a blank section of the toolbar and, in the
'Page Navigation' menu, please ensure that 'Previous View' and 'Next View' are ticked.

Reference is made to the controllers using HELEN software and to the equipment used to display the
information: detailed manuals are available for these from Hanover.

Existing customers are strongly advised to always use the latest version of the software. This can be
obtained on request. Using a newer version of HELEN with older controllers should not present problems
but should any occur, they can be remedied: contact Hanover if necessary.

Destination signs for buses and coaches are normally used on the front, side and rear of the vehicle. This
practice is so widespread that Hanover often uses 'front, side and rear' to describe equipment used in those
positions. However, it is important to stress that any sign can be used anywhere on a vehicle, subject to
the relevant electrical / communications connections being made.

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Note: the conventional print dialogue window will not appear when choosing the ‘Print’ option: options must
be selected in advance via File → Print setup from the HELEN main screen.

The screenshots used in this manual may not be exactly the same as those seen by the reader:
variations are due to the new versions of Windows and HELEN the reader uses. With regard to
this, please note that the terms ‘display’ and ‘console’ are no longer used and have been replaced
by ‘sign’ and ‘controller’ respectively. The older terminology is reflected in some screenshots.

1.3 Scope of this manual

This manual covers the installation and operation of the HELEN software.

Manual covers

Section 1 Introduction to the manual

Section 2 Installation: preparation, installation from CD and HELEN setup wizard procedure

Section 3 Getting started: sign size and address

Section 4 Destination list database: creation of new folder/list and sign parameter editor

Section 5 Destination codes and route codes: creation, edit or deletion of destinations

Section 6 Saving and uploading destination lists: for ERIC, DERIC, DG3 or EG3

Section 7 HELEN main window: Opening screen functions: file, options, route, help menus and
buttons

Section 8 Sign designer: opening screen functions and features

Section 9 Hanover Technical Support: contact details

Manual does not cover

The destination or in-bus signs themselves:

• The installation and service of the signs: for more details, please refer to the LED destination
display - installation and service manual (ref. 540156)
• Technical data sheet for individual signs: this is provided separately for each variant

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2. Installation
2.1 Preparation

Before beginning the installation, for which administrator’s rights will be required:

• close down all other programs

• back up any existing destination lists to another location on the computer
• uninstall any existing versions of HELEN installed on the computer, otherwise database errors may
occur. For more information, please refer to Appendix A: Uninstalling HELEN software.
HELEN software v3.9 or later can be installed on the PC:

• Either from the website link (www.hanoverdisplays.com), click on the “HELEN Sign Editing Software”

icon ( ) to download the installer. You will then have to register yourself in order to be given
access to your account.
• Or from the “Hanover Resource CD” to insert into your CD-ROM drive.
• Or from the link supplied by 9 Hanover Technical Support.

2.2 Installation from Hanover Resource CD

No. Description Figure

1 The ‘AutoPlay’ feature should start the

installation process. If installation fails to
start, activate “Install or run program from
your media” directly from the CD drive
location.

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No. Description Figure

2 From the selection menu, choose the

appropriate language.

3 Click on “Sign Editing Software HELEN

v3.x”.

4 Click on “Install Sign Editing Software

HELEN v3.x”.

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2.3 HELEN Setup Wizard – From website link or Hanover resource CD

No. Description Figure

1 The ‘Helen Setup Wizard’ window will

appear.
Click Next.

2 Select the directory location – the default is

‘C:\Program Files\Hanover
Displays\Helen\’.
Then, click Next.

3 Click Next to confirm that HELEN should be

installed.

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No. Description Figure

4 The HELEN installation will start.

5 At this point, an ‘unknown publisher’

window may appear. Click Yes to proceed.

6 When this window appears, installation is

complete.
Click Close to exit.

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No. Description Figure

7 Once installed, HELEN is added to the

program list and a diamond ‘H’ Hanover
icon is placed on the desktop.
To open HELEN, double-click on either the
desktop icon or ‘Helen 3.11’ under ‘All
programs/Hanover Displays’.
Note: the version number quoted will reflect
what is installed. or

Note: If a Key-lo is being used, the Key-lo drivers must be installed first. Select All Programs → Hanover
Displays → Install Keylo Drivers and follow the wizard. For more information, please refer to Key-lo –
Installation and Operation Guide (ref. 540039).

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3. Getting Started
3.1 Signs

All Hanover sign types can be programmed by HELEN. However, certain information will be required before
a destination list database can be created:

• Sign Type: LED Destination, Full Colour, Colour Route Number, Flip Dot, LED in-bus etc.

LED Destination sign:

Full Colour sign:

Colour Route Number sign:

Flip Dot Destination sign:

LED In-bus sign:

• Sign Size: This specifies the layout (or matrix) of LEDs or Flip-dots and is defined by the number of
columns (width) x the number of rows (height), e.g.: 144 x 19.

• Sign Address: Each different sign must have its own unique address. For OLED signs (using
processor boards 7524 or 7611), this is set by the rotary switch found on the board. For OLEMS
signs (which deploy the 7766 board) the address is set using a link jumper. Default settings in both
cases are: front = 0, side = 1, rear = 2.

Second-hand / transfer vehicles may be configured differently. If required, the switch (or link
jumper) position can be changed to conform to the standard above.
Remember that the setting must match the sign address specified in HELEN.

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3.2 Sign Size and Address

There are two methods to provide the sign size and address:

• either via the sign test from the controller (for LED sign systems only)
• or via the silver label (for size) and sign processor (for address).
The user may find it helpful to keep a record of the sign size and product number of each sign installed for
reference: it will help if advice from 9 Hanover Technical Support is necessary later.
3.2.1 1st method: From the Controller – Sign Test

3.2.1.1 DERIC+ or DG3

Step Description

1 Press F/E ( or ) until ‘Lock code:’ appears.

2 Enter 0101 using the arrows and (for DERIC+) or and (for DG3).

3 Press or : ‘Show status?’ will be shown.

4 Press the UP arrow or once to display ‘Test signs?’.

5 Press or : ‘Testing…’ will be displayed on the controller.

6 Press or to cancel the test.

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3.2.1.2 ERIC++ or EG3

Step Description

1
Press the key until ‘Lock code:’ appears.

2 The 4-digit lock code is 9876 by default or if a factory reset is performed. However, if
an ERIC++ or EG3 is loaded with a list from HELEN, the lock code will be changed to
0101 as HELEN has by default a lock code of 0101.

Enter 9876 using the keypad.

3
Press the key: ‘Show status?’ will be shown.

4
Press the UP arrow once to display ‘Test signs?’.

5
Press the key: ‘Testing…’ will be displayed on the controller.

6
Press the key to cancel the test.

Each LED sign will show a scrolling message followed by an alternating test pattern (the content of the
scrolling message is described below) whilst flip dot signs will show just the test pattern. There will be some
variation in what is scrolled across the sign, depending on firmware, sign size etc., but the key areas will be
the same.

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Sign test character string definition

LED signs will show scrolling text similar to that set out below, followed by a series of
horizontal and vertical line test patterns:
Example: OLED v1.15 (X1.15) #0 144x19 C=3D00 P=65/100

OLED v1.15 = the sign's base software type and version

(X1.15) = application software version (Super-X)
Sign
#0 = sign address, set by the switch on the sign processor
address
and size 144x19 = sign size in LEDs (number of columns x number of rows)
(C=3D00) = for Hanover engineer
P= 65/100 = brightness of sign (100/100 is max (100%) while 10/100 is min (10%))

3.2.2 2nd method: Silver Label and Sign Processor

3.2.2.1 From the silver label: sign size

An identity label on the rear of each sign will show the sign type and size. It is helpful to have this to hand if
contacting 9 Hanover Technical Support about the product.

Features Meaning Description

Product no. Product number Identifies the model.

• Example of a LED destination sign: COL037MCL-K51
Feature Description
COL Colour* Outside viewable LED sign
(*monochrome sign with colour route number)
MCL Number to left when viewed from outside the
vehicle
K51 Wiring option

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Features Meaning Description

• Example of a FlipDot destination sign: M018C

Feature Description
M Non-functional meaning
C Wiring option

Position - Indicates where the sign is likely to be fitted on the vehicle.

Type - • Example of a LED destination sign: 200*24 M\COLOUR

LHS R\NO. ‘K51’
Feature Description
200*24 Size of sign
M\COLOUR Multi-Colour
LHS Left-Hand Side
R\NO. Route Number
K51 Wiring option
• Example of a FlipDot destination sign: 96*16-4L SIGN ‘C’
Feature Description
96*16 Size of sign
4L 4” Length (of strip of 7 dots – basic level of flipdot
component for sign assembly)

Our order no. Our order number Number used for internal use by Hanover.

Your O/N Your Order Number Number used to identify the order for this sign.

Your Part no. Your Part number Specific to each sign.

S/N Serial Number Specific to each sign.

End User - Is generally the ultimate operator of the vehicle.

Builder - References the name/customer to which the product is shipped.

Job reference - For the use of builder or end user.

Manufactured - Date when the finished sign is available for shipment after all
checks, tests and approvals are complete.

Made in the UK - Shows the country of manufacture of the sign.

Exx-yyR-zznnnn United Nations xx = country code.

Standard Type yy = regulation number.
Approval (EMark) zz = regulation revision number.
number
nnnn = approval certificate number.

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3.2.2.2 From the sign processor: sign address

• 7524 or 7611 processor (for OLED signs)

The sign address will be found by removing the rear panel(s) of the sign to reveal the processor. In the case
of the 7524 or 7611 processors, the arrow on the switch is pointing to the address number. On the 7611
processor below, the switch is showing sign address ‘0’.

• 7766 processor (for OLEMS signs)

On the 7766 processor below, the address setting is provided by the position of the link jumper. Default
settings are: front = 0, side = 1, rear = 2.

address
setting

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4. Destination List Database

4.1 Creating a new directory / folder

HELEN uses a database which includes a list of destination codes; route filenames are based on these
codes.

Where more than one database is deployed, each should be stored in a separate folder as individual
destination codes could be replicated in different databases. Storing one list per folder will avoid possible
problems and confusion and also save on space.

Remember: each database must be stored in its own folder to avoid problems.

Files can be stored in any convenient folder although care should be taken if a shared machine is being
used.

For example, to create a new folder in ‘My Documents’, select Start → Computer → Local disk: OS (C:) →
My Documents → New folder.

Once HELEN is running, a new folder can also be created in the ‘Create New Destination List’ window by
clicking on the folder button that appears third from the right.

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4.2 Creating a new list

Step Description Figure

1 To open HELEN, double-click on either the

desktop icon or ‘Helen 3.11’ under ‘All
programs/Hanover Displays’.
The main ‘Destination List’ window will be
displayed.

2 Select File → New.

Choose a folder in which to store the list, for
example ‘My Documents’. Alternatively,
create a new folder.

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Step Description Figure

3 Create a new folder within that folder and

name it ‘Hanover destination lists’.

4 Open that ‘Hanover destination lists’ folder

by selecting it and then clicking Open.
In the Input box ‘File name’, enter the name
of the subfolder e.g. ‘My list1’
and then click Save. The directory structure
would then be: Hanover destination
lists\My list1\.
Note: If more than one list is used, it is
important that each list is in its own
subfolder. The directory structure for:
• the first list would be Hanover
destination lists\My list1\
• the second list would be Hanover
destination lists\My list2\
• etc.

5 The ‘Sign Parameter Editor’ window will be

displayed.
Refer to 4.3 Sign Parameter Editor for more
details.

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4.3 Sign Parameter Editor

4.3.1 Overview

This is where the sign type, size and address details are entered. An example is shown below, detailing a
bus with 3 signs fitted with standard default switch settings.

Switch setting Position Type Size (W x H)

0 front LED Destination sign 144 x 19

1 side LED Destination sign 96 x 8

2 rear LED Destination sign 32 x 17

This information now needs to be entered into HELEN, one sign at a time.

For switch setting 0 for example, the sign parameter editor has been configured as shown below:

4.3.2 Setting the

sign address and
size

4.3.4 Masking
area of the
sign
4.3.3 Selecting
fonts for the
sign

4.3.5 Setting
text fields and
justification

Note: To edit an existing sign configuration, choose ‘Load’ from the File menu in the Destination List window.
Select the relevant list and click OK. Selecting ‘Sign config’ from the Options menu then delivers the ‘Sign
Parameter Editor’ which, using the instructions below, allows the configuration parameters to be changed.

Note: Do not click OK until all the required signs have been configured.

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4.3.2 Setting the sign address and size

Parameter Description

Sign Address and Size Sign Use of the up or down arrows:

• to select the sign address
• to add further signs
• to move between existing signs within the destination list
The number (switch setting) will change with each click of the mouse.

Type Use of the drop-down list to select the type of the sign:

Width x Use of the drop-down list to select the size (width x height) of the
Height sign:

There are 16 addresses available, numbered 0 to 15 (it will depend on the sign controller whether all 16 can
be used) which are selected using the ‘Sign’ up and down arrows.

These will correspond to the actual address settings on the installed sign(s)1 unless a profile has been set
up (refer to 7.2.1 Console configuration submenu: profiles).

For example, if a particular sign has had its internal address setting set to 0, then the sign setting in HELEN
should also be set to 0 when configuring the sign parameters.

Once the address has been set, the sign type needs to be set. Click on the ‘Type’ dropdown arrow and
select the type of sign that has been installed at this address. The dimensions of the sign can then be
selected from the ‘Width x Height’ field.

1 Unless the user has set up his own signs, the installation engineer would have provided details as to what these are.

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4.3.3 Selecting fonts for the sign

Parameter Description

Select General Fonts / Selected Each font is named using the following structure hhwwstE1
Select RN Fonts (Font names) or hhwwstR1 where:
• hh: height in dots
• ww: maximum character width in dots
• s: style i.e C for Condensed, N for Normal, B for Bold
• t: vertical stroke width i.e 1, 2, 3 or 4 dots
• E: character set – currently the Hanover European font
set which includes Cyrillic and accented West European
Latin Characters
• R: font suitable for the route number field as the numbers
and letters are all full height
• 1: a character set (from 0-9 or from A-Z)

Select General Fonts Select The easiest way to select the most commonly used fonts for
Standard a given sign height is by clicking on the ‘Select Standard
Fonts Fonts’ button.
Individual fonts can be added or removed by highlighting the
font and clicking the left- or right-hand arrows.

Make default The range of standard fonts can be augmented by selecting

a user-created font and clicking the ‘Make default’ button.
These fonts are then incorporated in the automatic font-fitting
process. Manual selection can also be achieved as described
in 8.3.2 Font Selection.

Select RN Fonts Select RN There are a number of fonts specifically designed for the
Fonts route number field to give full height capital letters.
The fonts can be selected in a similar fashion, by clicking on
‘Select RN Fonts’.
Individual fonts can be added or removed by highlighting the
font and clicking the left- or right-hand arrows.

Make default Again, the list of standard RN fonts can be augmented by

selecting the required user-created fonts and clicking the
‘Make default’ button. Up to 20 standard fonts for each sign
size can be accommodated.

Fonts are required to produce the graphical image on the sign. Once a sign has been selected, only the
fonts that will fit are shown. For example, a 144 x 19 sign has been selected which means only fonts up to
19 dots (LEDs) high can be used – of which there are 20 different examples. Useful font sizes are 19 and
17 as these make maximum use of the available space. Fonts 9 and 8 high are also useful as they allow
two rows of text to be deployed separated by a blank row. As a rule, larger fonts are advisable for clarity
and legibility reasons.

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The process in sections 4.3.2 Setting the sign address and size and 4.3.3 Selecting fonts for the sign will
need to be repeated for each additional sign required.

4.3.4 Masking area of the sign

The ‘Masking’ function is not necessary unless there is a problem with the position of the sign. For example,
if it is mounted low down and the bottom row of dots cannot be seen due to an angle, this section can be
masked electronically and will not be available when the destination information is written to the sign. Up to
four rows from the top and four from the bottom can be masked, and up to nine from each side by clicking
the ‘Masking’ up and down arrows. Any adjustments will be shown immediately in the graphic representation
of the sign shown at the bottom of the window.

Remember that all vehicles using the same destination list will show the text on their signs, regardless of
whether or not masking is necessary. It may therefore be necessary to product a duplicate list without
masking if this is appropriate. Alternatively, masked signs could be allocated a separate address, thereby
enabling just one list to be used.

4.3.5 Setting text fields and justification

Other tools which contribute to the layout of the text are found within the fields and justification section. Use
of these functions depends on the size and shape of the sign, with any adjustments again being shown in
the graphic representation of the sign at the bottom of the window. The ‘Width: Route’ setting determines
the maximum space available for a route number.

For example, if the sign is set to show a 16-dot high route number followed by two lines of text, the available
space for this number can be adjusted. The ‘Height: Top’ function is similar but determines the space
available for the top row of a two-line sign. It is generally recommended to accept the default values. The
justification box simply sets the position of the route number either to the left or right of the text. Click the up
and down arrows to toggle between the two.

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5. Destination Codes and Route Codes

5.1 Creating new destinations

The sign parameters having been set up, the next stage is to add destination information.

The ‘New’ button, now available on the above main screen, will be used for creating new destinations.

When New is clicked, the following window ‘Enter Route Code and Name’ will appear. This window will
show all the signs selected during the configuration process described in section 4.3 Sign Parameter Editor.

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5.2 ‘Enter Route Code and Name’ window

5.2.4 Selecting
‘Drop from’ option
and using the Drop
button
5.2.2 Setting
5.2.1 Inputting the the driver’s
destination code message

5.2.3 Inputting
the sign
information

5.2.1 Inputting the destination code

In the box marked ‘Destination’, enter the destination code e.g. the first destination on the list – say, 1.

Each code entered must be unique within the list as this is the code to be entered on the controller by the
driver. It can contain up to four alphanumeric characters if required. The ‘Destination’ box will automatically
include additional zeros when the user clicks into another text box. In the figure in section, this has caused
the ‘1’ to become ‘0000000001’.

5.2.2 Setting the driver’s message

The Drivers Message field is used to enter text that will be shown on the controller to indicate to the driver
the destination corresponding to the destination code shown. Although this can be the same as the
destination information itself, it is not always possible to fit all that information in. The driver’s message can
therefore be an abbreviation of the destination or some other text that would indicate the actual destination
detail displayed. Up to 16 characters can be entered, or if the message needs to be longer than this, further
‘pages’ can be added by clicking the up arrow next to the message box. Up to 16 such pages are allowed
for each destination and these will be shown sequentially on the controller.

5.2.3 Inputting the sign information

In the above example, the sign processor’s address should be set as follows:

• Front sign: Sign 0 (144x19) set to address switch ‘0’

• Side sign: Sign 1 (96x8) set to address switch ‘1’
• Rear sign: Sign 2 (32x17) set to address switch ‘2’

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Parameter Description

Sign 0 • Enter the route and destination information into the text box or boxes.
Sign 1 Example: 10 / Brighton / via Hove (three text boxes).
Sign 2 • The first set of up / down arrows, directly to the right of the sign, is used
etc. to change the number of text boxes required. In this example, the way the
sign is to be used required three boxes.
Note: boxes available via these up and down arrows will vary according to
the sign size.
• The second set of up / down arrows is used to add extra text when more
than one ‘page’ is required e.g. if additional via points are needed.
Signs that use just a single line of text will show additional information over
two or more ‘pages’; alternatively, the text can be made to scroll.
In the case of sign 1, page 2 shows ‘via Hove’ so page 1 may contain the text
‘Brighton’ for example. The number adjacent to the arrows indicates the page
number.
Note: Sign 0 is also the switch setting for the sign processor on the vehicle.

5.2.4 Selecting ‘Drop from’ option and using the Drop button

Parameter Description

Drop from: / Drop The Drop button is used to save time when inputting destinations although is
optional as all information can be entered directly. In
• If ‘Front sign’ has been selected as ‘Drop from’ option:
Once the text is entered into the front sign (Sign 0:144x19), it will be
duplicated to the other signs and to the Drivers Msg. when the button marked
Drop is clicked. All boxes are still editable before and after the information
has been dropped.
• If ‘Drivers Msg.’ has been selected as ‘Drop from’ option:
Any information in the driver’s message box will be copied to the signs. This
is a useful function as many signs may be installed; however, on clicking the
Drop button, all information previously entered into this destination’s fields
will be overwritten so care must be taken.

5.2.5 Saving the destination information

When the text boxes are filled and to save the destination information, click OK.

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The ‘Preview’ screen below will be displayed after it has generated the signs.

The preview screen shows, dot for dot, the image that will be created on the signs when the corresponding
destination code is entered on the driver’s controller. It will also show the driver’s message (text only). The
driver’s message preview will use the controller configuration parameters (refer to 7.2.1 Console
configuration submenu: profiles) to show either one or two lines and to determine whether to convert to
mixed case or leave in upper case.

Note: old controllers can only show upper case text.

• The single- / two-line setting is made in Options → Console config. → Select Profile → Modify → General.
For more details, refer to 7.2.1.1 General.
• Case options are determined by a setting in the Configuration file (Options → Configuration). For more
details, refer to 7.2.5 Configuration submenu.
Press OK to return to the Destination List window. Repeat this process until all destinations have been
entered. Note that each destination will need a unique destination code: HELEN will not allow duplicates.

Once a sign has been configured (refer to 4.3 Sign Parameter Editor) that configuration applies
to all signs within the same list i.e. if sign 4 is set to 32 x 19 Colour RN, then all sign 4s within
that list will be 32 x 19 Colour RN.

If there is more than one page, the preview screen will show pages three seconds by default. This rate can
be changed by moving the slider. Moving the slider to the leftmost position will actually freeze the current
page; this may seem odd as it is moving towards the fast symbol but it does allow speedy movement through
the pages until the desired page is reached – which can then be frozen. In addition, the cursor hovering
over a sign will show the sign size and type.

Check the signs. If editing is required, double-click on the sign to be changed and the following ‘Sign
Designer’ window will appear.

For more details on ‘Sign Designer’ window, please refer to section 8 Sign Designer.

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Text editing Exit

fields without
saving
changes
Click to drop
edited text on
to sign below Change font
size and
Click when type
editing
complete

When the required edits have been made, click Save & Edit. The preview screen will then appear, showing
the changes made. When all signs are correct, click OK. The main destination list window will be shown and
the newly-added destination will now be on the list.

The newly-added To add the next

destination will destination, click
now be on the list. New and repeat
the process until
all destinations
have been added.

5.3 Editing an existing destination

Double-click a destination within the Destination List window, or click the Edit button on a highlighted
destination.

The following ‘Edit Route Code and Name’ window will be displayed:

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Both the destination code and the driver’s message can be edited directly from this window. Click OK to
save any changes or Cancel to discard them and return to the Destination List window. Edit Signs will show
the sign designer window. For more details, refer to 8 Sign Designer.

To find a destination in a long list quickly, click on Route from the Destination List window and select Find.

Any numerals or text or combination thereof entered in the ‘Find What:’ box will be found in list order,
whether the search term is in the Route Destination or Drivers Message column.

5.4 Deleting an existing destination

Destinations are easily deleted via the main Destination List window. Highlight the one to be removed and
click Delete.

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6. Saving and Uploading Destination Lists

6.1 For DERIC+ or ERIC++

6.1.1 Transferring destination list to Key-lo

Step Description Figure

1 Plug your USB cable to the base station and your

PC. The ERIC.BIN file will be sent from the PC to
the base station.
connected
to PC

2 On the HELEN main screen, click the “File” menu

and then select “Save Output File”.

Note: If the database has not been previously

saved, it will now be automatically saved and the
following screens will then be displayed.

Verify that the options selected are correct and

then click OK.

Click OK to save the database.

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Step Description Figure

3 On the HELEN main screen, click the “File” menu

and then select “Send Output File”.

The following “SendWrap” window will appear as

shown.
Note: Please make sure ‘KEYLO1’ is set in Send
Port.

4 Plug the Key-lo into the base station.

connected
to PC

5 The transfer will automatically start. When the

light of the Key-lo turns solid green and the status
bar on the computer screen turns completely blue,
the transfer has completed.

6 You can now remove the Key-lo from the base

station.

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*Advanced options of ‘Save Output File’ window:

• Controller code: Some features like Appendix D: Route Browse require the use of 10 digits but
generally a 4-digit code will handle a list of up to 9,999 routes which should be sufficient for most users.
However, if in doubt, unless the controller is very old, the controller code can be set to ‘10’ although it
will slightly increase the size of the load file.
An additional feature provides for the HELEN program to examine the list, determine if Route Browse
is in use and, if so, select the 10-digit code setting automatically.

• Data Loader Message: If an ERIC / DERIC controller is being used as a dataloader (from HELEN
version 3.0) then the text entered here will be shown on the controller screen (this has no effect if a
Keylo is being used as a dataloader).
Note: a DG3 or EG3 cannot be used as a dataloader.

• Current File Size: indicates the size of the binary file and should show ‘0’ until an output file is created.
• Compression: refer to 7.2.5 Configuration submenu.
• Extra Data: If advert or AVL files have been created, select them here. They will then be included
during the upload of the file. The Configuration box should be ticked if the parameters already set to
configure the controller are to be sent to the controller. Note: these items will only become active if there
are parameters to send i.e. ‘AVL – ASE’ will only be active if an AVL list has been prepared and an
ASE.bin file exists in the data list folder.
6.1.2 Key-lo loading to a DERIC+ or ERIC++ controller

If there is a valid file stored in the Key-lo, the file transfer will begin automatically as soon as it is plugged
into the controller.

IMPORTANT: Ensure the controller is powered before inserting the Key-lo.

Step Description Figure

1 Plug the Key-lo into the 9-way D-type connector on the front panel of • DERIC+:
the controller.
The Key-lo LED will flash green briefly and then become a steady red
colour. Once the communication starts, the Key-lo LED will begin a
sequence of flashes.

• ERIC++:

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Step Description Figure

The following screens will be displayed on the controller: Polling...

Waiting...

Erasing...

Loading...

2 Once the LED on the Key-lo stays green, the Key-lo has successfully
completed communication with the controller and should be removed.

3 The controller will reset and depending on the size of the file Busy...
transferred, the controller may take some time to process the file it has
received. Wait until the controller has finished processing the file to
ensure that the transfer was successful.

• If file transfer is successful, the controller will either display “idle” Idle
or revert to last selected destination (if the previous and newly -- -- * ---- ----
downloaded database both contain the same destination number).
or
ORSETT
-- * ---- 0032

• If file transfer is not successful, the controller will display “NO

DATA”. NO DATA
If this occurs, then either the file transfer did not complete
successfully or the file transferred was not suitable for the
controller. The Key-lo LED should also flash to indicate an error
has occurred.
A download should be attempted again. If this fails, then please
contact 9 Hanover Technical Support.

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6.2 For DG3 or EG3

6.2.1 Configuring the USB stick for loading

To ensure the correct data is loaded, an Eric.BIN file is saved on the USB stick using the directory structure
X:\Hanover\DB\ (where X is the drive allocated by the PC to the USB stick).

The table shows how to configure the USB stick:

Step Description Figure

1 Insert the USB stick into the PC and locate

it. In our case, it appears as REMOV DISK
(E:).
Note: The name and drive letter are
variable and in this case, the drive letter
allocated to the USB stick by the PC is 'E:'.

2 On the USB drive, create a folder called

'Hanover'. Open this folder and create
another folder within it and name it 'DB'.
Note: 'DB' stands for DataBase.

3 The USB drive is now set up to download

any ERIC.BIN file into the ‘DB’ folder.

USB sticks sometimes fail: try another stick before assuming the problem lies elsewhere.

The USB stick must be formatted to use the FAT32 file system.

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6.2.2 Transferring the database to the USB stick using HELEN

To load the database to the USB stick using HELEN, please ensure the USB drive is connected to the PC.

Step Description Figure

1 In the main HELEN window, click File → Save

Output File As.. as shown.

2 Verify that the options selected are correct and

then click OK.

3 The ‘Save As…’ window will appear as shown (it

may be necessary to browse to the USB folder
→ Hanover folder → DB folder). Ensure the text
in the 'File name:' box is Eric (or Eric.BIN) and
that the ‘Save as type:’ box has [*.BIN] in it.

4 Click Save.
Note: subsequent downloads will already have
a file called Eric.BIN shown in this window: it will
be overwritten.

5 The database has been saved to the USB stick

inside the DB folder. Click OK.

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6.2.3 Transferring the database from the USB stick to the DG3 or EG3

Step Description Figure

1 Insert the USB stick into the port in the front of the USB:
controller. The DG3 or EG3 will automatically find, transfer Drive found
and save the database as shown.

||||||||| USB:
Found ERIC.BIN

||||||||| USB:
Please wait…

||||||||| USB:
Loading…
|||||||||||||||||||||||||||||||||||

2 When it has finished, a request to remove the USB stick USB:

will appear as shown. ||||||||| Load completed
Remove USB drive:

3 The DG3 or EG3 will re-boot once the USB stick is USB:
removed and will show the last inputted destination code. ||||||||| Load completed
However, this number may not correspond with the new list
loaded, in which case 'Bad destination' will then be shown:
try inputting a number from the new list. |||||||||
If the controller is in 'remote' mode (i.e. the signs are being Rebooting…
driven by an on-board computer), its screen will show 'Idle'.
|||||||||

HANOVER
ERIC or DERIC-G3 V1.XX
abcde
|||||||||||||||||||||||||||||||||||

Note that if the Eric.BIN file is corrupt, or no valid files can

be found on the stick, the controller will show the following
USB:
message 'Remove USB drive:' and will flash and beep ERIC.BIN Not Found
continuously until the USB stick is removed, whereupon Remove USB drive:
the DG3 or EG3 will reboot. This will not make any change
to the current loaded file.

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7. HELEN Main Window - Opening Screen Functions

7.1 File menu 7.2 Options menu 7.3 Route menu 7.4 Help menu

7.5
Destination /
Information /
AVL radio
buttons

7.6 Edit /
New /
Delete /
Preview
buttons

This section covers the list of options available from the opening screen and gives a brief explanation of
each.

7.1 File menu

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Menu item Brief description Refer to section

New Create new database. 4.1 Creating a new directory /

Note: only one database in any one folder
directory/folder.

Load Load an existing database -

Recent Files Display a number of recently used lists. The Appendix B: HELEN initialisation
number of items displayed is set by file (helen.ini)
MaxNumberOfRecentFiles in Helen.ini – the
default is set to 10.

Save Output File Create the file for the controller – usually Eric.bin -

Save Output File Method to save the load file to a different directory 6.2.2 Transferring the database
As… or under a different name to the USB stick using HELEN

Send Output File Load file into controller using Keylo (via Save 6.2.3 Transferring the database
Output File window if file has not already been from the USB stick to the DG3 or
saved) EG3

Load Firmware This item will activate a file transfer program (the -
same one used to send the output file) which
gives an easy method to update the controller
firmware with a new version of Eric / Deric / DG3
/ EG3 software should the need arise.

Print Print the contents of the signs 7.1.1 Print submenu

Print Setup Set up printer for above -

Export Export the list to a CSV file 7.1.2 Export submenu

Import Import a list from a CSV file 7.1.3 Import submenu

Regenerate Use existing text to re-create a sign image on a 7.1.4 Regenerate submenu
changed or new sign

Regen. Errors View errors where the text will not fit on the sign 7.1.4 Regenerate submenu

ViewRegenLock Examine pages on signs that have been locked 7.1.4 Regenerate submenu

Language Choose operating language 7.1.5 Language submenu

Exit Close HELEN -

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7.1.1 Print submenu

The Print function generates a hard copy of the contents of the signs.

The Print Options window determines what is printed.

Notes:

• The usual Windows Print dialogue box is not shown.

• For a large database, hard copy printing can use significant amounts of paper.

Parameter Description

Text Selects from just the front sign or driver’s message or will print out all signs.

Pages Selects either every page for the sign(s) selected or just a single page.

Grouping Will either group together all pages for a particular sign (Sign group) or will group
together all the signs showing a particular page (Page group).

Print to File Redirects the output to a file rather than a printer. This file can then be printed later if
required.

7.1.2 Export submenu

The background to this feature is to able to Export the information contained in all the route files into a
single Comma Separated Value (CSV) file. A CSV format will allow easy modification in a spreadsheet2.

2Open Office Calc is recommended as it does not automatically reformat the data e.g. the leading zeroes for a destination
code will not be trimmed and the columns will be displayed in the correct width. Also, very importantly, the handling of
quoted cells is handled automatically.

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For example:

HELEN – Destination List Preview

By selecting Export from the File menu, the following window showing a list of sign configurations and
available signs will be displayed.

If for example, Sign 0 and then Export are selected, an “EXPORT.CSV” file will be created. Export will by
default select the most common items but every item can be selected by clicking ‘All’.

The range of routes to be exported can be set.

The options for AVL and Information messages will be enabled if such files exist in the list.

Refer to Appendix O: Export Submenu for more information about available export parameters.

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7.1.3 Import submenu

The import feature is effectively the reverse of Export. It will extract information from the CSV file and either
update or create the corresponding route files. The importer will only import from columns that exist i.e. if
there is not a valid column name, the importer will ignore any data in that column.

When the import menu is activated, a file selection dialogue will display any CSV files in the folder. When
the file has been selected, the program will scan the CSV file to determine the most likely separator being
used (Comma, Semicolon or Tab) and the number of signs in the file.

The above example shows that a comma delimiter has been detected along with three signs. The importer can
import data to update any or all of the signs. Remember that only data correctly stored in the CSV file can be
imported and any missing columns will leave the data in the list unchanged.

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7.1.4 Regenerate submenu

7.1.4.2 Range
of Destination
Codes

7.1.4.1
Signs to
Regenerate

7.1.4.4 Options

7.1.4.3 Sign 7.1.4.5

text source Case
Change

Regeneration is a useful timesaving feature. It can be used to change the type and / or size of a sign, or
add new sign(s) to the system. Regeneration takes the sign text and size / configuration information from
one sign and copies it into another sign(s) of a different size / configuration.

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Regeneration can be used for:

1) Changing from a flip-dot sign to a LED sign

In the Sign Parameter Editor’s Sign Address
and Size section (refer to 4.3 Sign Parameter
Editor), select the existing sign number to be
changed and then select the new type. Click
OK and then select ‘Regenerate’ from the File
menu.

This example shows how sign 0 of destination

10 can be updated. The default value ‘-‘ has
been selected in ‘Sign text source’ which
means that sign 0 will take its existing text and
place it in the newly-selected sign 0.

2) Copying data from an existing sign to a new sign; this avoids the need to re-enter the same information
again for each new sign
When creating a new database, initially
placing all the information in just one sign
saves time – for example, sign 0 (usually the
front sign). This information can then be
copied to any other signs in the system –
including one newly-added.

In this example, the information is to be

copied from sign 0 (the source sign) so it has
been selected in ‘Sign text source’. The
information on Sign 0 will be copied to signs
1 and 2 which have been checked in the
‘Signs to regenerate’ section.

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3) Altering the size or configuration of a sign; for example, changing the justification of the route number,
the extent of any masking areas or the fonts used in a sign
This is similar to above case 1). In the 4.3
Sign Parameter Editor, select the existing
sign number to be changed. Sign
configuration parameters (such as route
number justification) can then be altered.

For example, in Sign Parameter Editor,

change the justification for each sign from
a left to a right route number field and then
select ‘Regenerate’ from the Destination
List’s file menu to regenerate each sign.

Again, the default value ‘-‘ has been

selected in ‘Sign text source’ which
means that all three signs will take their
existing text and place it in the
corresponding newly-configured signs.

Regeneration can also be used if, for

example, only a large front sign exists but
a new side sign and / or route number
sign are then added. Data from the front
sign can be used for regeneration on the
side sign. The regeneration process will
automatically extract any route number information and place it into a route number-type sign.

4) Changing the case of the sign text; for example, changing all the text on the signs from upper case to
title case (i.e. only the first letter of each word is a capital letter).
7.1.4.1 Signs to Regenerate – Selecting the sign(s) on which to regenerate texts

On the ‘Regenerate Signs’ screen, select the signs that will be taking the regenerated text by ticking or
clearing the boxes in the top left of the screen. If only a single page is required on regeneration, tick the
‘Single Page Side Sign’ box. This is useful if only the route number and destination from a front sign are to
be placed in a side sign (i.e. no additional pages containing the via information from the front sign are
required on the side sign). It is possible to regenerate only blank signs by ticking the ‘Regenerate Text on
Blank Signs Only’ checkbox. This is useful is it is desired to restrict regeneration to newly-added signs.

7.1.4.2 Range of Destination Codes – Selecting a specific range of destination codes

By default, the entire destination list will be selected but the regeneration process can be limited to a specific
range of destinations by selecting the ‘Start’ and ‘Stop’ destination codes on the top right of the regeneration
screen.

If AVL information is to be regenerated, then AVL must first be selected on the opening screen (refer to 5.1
Creating new destinations) before selecting ‘Regenerate’ from the Destination List file menu.

7.1.4.3 Sign text source – Selecting the sign from which to take the text

Select the existing sign number the text is to be taken from by using the drop-down list box ‘Sign text source’.

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The default setting is ‘-‘. This means that for each sign selected in the ‘Signs to Regenerate’ section, the sign
from which the text is to be taken will be the same one that the text is regenerated back to. This is useful
when only the size and / or configuration of a sign is being changed and is explained in the above examples
1) and 3).

7.1.4.4 Options

This section allows some additional control over the regeneration process.

Parameter Description

Regenerate Text on Blank Signs As described, any existing text will be retained.
Only

Single Page Side Sign This stops multiple pages being regenerated on a side sign: only
the first page will be included.

Remove Regeneration Page Lock When a page has been edited manually, an automatic
regeneration lock is placed on that page to prevent accidental
removal. This option allows the page to be overwritten.

Remove Unused Sign Data When a sign is removed from ‘Sign Configuration’, its contents will
remain in the route files in case the sign is to be replaced later. This
option will remove all traces of the removed sign from all the route
files.

Super-X This option will convert graphic text pages to Super-X (on suitable
signs) which can save considerable space in the database if there
is a large destination list.

All Text This option will convert graphic text pages on a route number sign
into text mode. Again, this is done to reduce the size of the
database and is used for flipdot signs that cannot use Super-X.
This option is greyed out by default and will only be active when
‘enableTextMode’ in Helen.ini is set to ‘True’.

Graphic This option will convert Super-X pages to graphic which can give
more flexibility.

7.1.4.5 Case Change

Parameter Description

No change Leaves the case status as it is.

UPPER CASE This allows the case of a regenerated sign to be formatted in upper case, lower case
or title case (title case is where the first letter of each major word is a capital letter).
Lower case If ‘Title case’ is chosen, there is a list of exceptions such as by, of, under, upon, via
etc. which can be used (and added to) to exclude certain words from the title case
Title case formatting. The ‘Use exceptions’ checkbox becomes active if ‘Title case’ is selected;
when ticked and OK is clicked, the exceptions list is shown.
Use exceptions

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7.1.4.6 OK button – Starting the regeneration process

Check and configure any required regeneration parameters as detailed above, then click OK to start the
regeneration process.

The regeneration process will only regenerate the text content of the signs.

Although most signs only comprise text, HELEN does allow hand-drawn images3 to be included. However,
HELEN will only regenerate text content because the results of regenerating such images, particularly if the
sign size has been changed, will in most cases be unpredictable and visually undesirable.

When adding hand-drawn images to a sign in the sign designer, the regeneration lock will automatically be
selected for that page. This will prevent the inadvertent regeneration of any signs that include such content
(and thereby its corruption) – refer to regeneration lock in 8.2.4 Options menu. However, this can be
overridden before regenerating by ticking the ‘Remove Regeneration Page Lock’ box. Note that this will
mean that any hand-drawn images in the sign will be lost and will need to be added back in manually after
regeneration.

7.1.5 Language submenu

This feature offers the user a choice of language in which to work. Select the relevant radio button and click
OK.

3 Including any images created in bitmap format

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7.2 Options menu

Menu item Brief description Refer to section

Sign config. Select sign type and parameters 4.3 Sign Parameter Editor

Console config. Select parameters that affect the controller 7.2.1 Console configuration
submenu: profiles

Console edit Edit the configuration parameter string directly 7.2.2 Console edit

Fonts Edit and create user fonts 7.2.3 Fonts submenu

Advert In-bus LED sign: ‘Next Stop’ or Advertising Info 7.2.4 Advert submenu

Configuration General configuration 7.2.5 Configuration submenu

7.2.1 Console configuration submenu: profiles

HELEN provides a method for changing the configuration parameters of the controller in order to make
additional features available: these are outlined in the following sections. Different settings can be applied
to these features with different combinations saved as particular profiles. Up to 16 profiles can be configured.
It allows a different profile to be set for each of several different 'sets' of vehicle sign s - using just one
database.

In the Destination List window, select Options → Console config. as shown above.

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The following figure showing the 'Edit Profile' window will be displayed:

Profiles appearing in bold are sent to the controller where each can be selected by assigning a value in the
range 0 to 15 to the 'PF' parameter in the 'System' configuration menu4 of the controller. Only profiles
marked by a bold number are sent. A profile should always be set in HELEN.

• If no profile is set in HELEN, the last-used settings for the controller are deployed instead.
• If no profile is set in HELEN, and the controller has not previously been used (or has been reset to
factory settings) the controller will have only limited functionality. However, profiles can be set
manually on the controller - see the relevant controller manual for details.
• If no profile has been set in HELEN, the default profile in HELEN can be activated by selecting
Options → Console config. and clicking on a profile number (usually '0'). This will cause the profile
to be activated and its number to be shown in a bold face.

Parameter Description

Edit* Modify Refer to ‘Modify’ below.

Clear Refer to ‘Clear’ below.

Copy Allows to make a copy of an existing profile.

Paste This will paste a copied profile onto the selected profile.

Modify Opens the ‘Configure Controller Profile’ window for the selected profile. Refer to
7.2.1.1 General.

Clear Clears all the parameters (i.e. settings) of the selected profile.

OK Accepts the values for each profile parameter (set these via ‘Modify’) and returns to
the Destination List window.

Cancel Cancels any changes made and returns to the main Destination List window.

*Profiles can be edited by either clicking on the ‘Edit’ menu on the taskbar or by right-clicking directly on the
profile.

4 This may require a software upgrade of the controller to increase the maximum number of profiles to 16.

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7.2.1.1 General

Parameter Description

2 Line Display Normally the controller will show the driver's message on the top line of its screen and
the current operating status on the bottom line. Selecting '2 Line Display' uses both
lines for the driver's message and does not show the status.

Remote Enable remote control of the controller, e.g. by the on-board computer. Note that the
required protocol must be assigned to the communications port (refer to 7.2.1.7 Ports).

Driver Select the messages to be shown on the controller from the dropdown list where ''
uses the drivers messages (default) and '0-9 and A-E' use the messages shown on
the sign with that number. This can be deployed where it is useful for the driver to be
able to see exactly what is viewable on the outside of the vehicle. Note that if the
destination sign messages have been generated using Super-X, this feature will not
work.

Type Select the type of controller from a dropdown list. This will set the parameters used to
determine its basic functionality. Alternatively, these parameters can be set directly
using the Advanced tab (refer to 7.2.1.2 Advanced).
• User defined: Any features required will need to be selected using the Advanced
tab.
• Standard: The standard configuration allows selection of destination and
information messages. This is done by entering the relevant code on the
controller's front panel.
• Route Browse: The destination is selected by first entering the route number and
then browsing through the list of destinations on that route using the controller
keypad. The information messages are selected as normal. Refer to Appendix D:
Route Browse.
• Route Number Only: Only route numbers may be entered.
• Advert Only: Only advertising messages can be selected.
Language Select the language that the controller will use from the dropdown list.

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Parameter Description

Lock Code Certain controller operations are only available to those who know the four-digit lock
code.

Name This is an optional field when using the controller as a dataloader, for entering a name
for the destination list, comprising a maximum of six alphanumeric characters. It will
appear on the controller front panel for identification.

OK Accept the parameters' values shown in each tab and return to the main window.

Cancel Cancel any changes made and return to the main window.

7.2.1.2 Advanced

The Advanced tab parameters are set automatically when one of the preset types is selected from the
General tab. However, they can be set manually if required.

Parameter Description

Timed Update With a suitable Eric+, DG3 or EG3 controller (not Deric models) it is possible to load a
new destination list while the existing one remains in use until some pre-determined
time and date. At this point, the new list will replace the old one. Timed update will
have the same value in all profiles.

Route Browse The destination code is selected by first entering the route code and then browsing
through the list of destinations for that route using the controller keypad. The
information messages are selected as normal. This option cannot be deployed
simultaneously with Destination + Route Num. Refer to Appendix D: Route Browse.

Destination Select and show destination messages by entering a destination code. This option
cannot be deployed simultaneously with Route Browse.

Information Select and show information messages by entering an information code.

Advertising Select and show advertising messages by entering an advert code.

Route Num. Select and show a route code by entering the route number. This option cannot be
deployed simultaneously with Route Browse.

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Parameter Description

Reset Settings This controls the values the operational parameters take after a reset or power-on.
The effect of this control depends on whether 'Remote Enable' (RM) has been set and
is explained in more detail in the controller manual.

Extensions This is a text box which enables the inclusion of additional features through
configuration parameters not provided by the standard configuration window.
Note: The configuration parameters can be found in the appropriate controller manual
(Appendix: Configuration code options).

Scroll Page This will set the time that a Super-X scrolling page is allowed to scroll. This has a
Time special value of 0.0 when it is required to synchronise a scrolling page to a change in
page (this will also require a modification to the Super-X information in manual mode).
Please consult Hanover if this feature is required.

7.2.1.3 Destination

Parameter Description

Round Trip Includes a prompt for 'out' and 'return' destination codes which alternate each time a
particular controller key is pressed.

Browse Allows the destination code to be selected by browsing the driver's destination list.

Confirm Browse Normally the browsed destination is automatically selected after approximately 15
seconds, or when the controller F/E key5 is pressed. However, it is sometimes a
requirement that the driver should positively accept the destination. If this feature is
checked, a prompt for confirmation will be shown and the destination only accepted
when F/E is pressed.

5 Certain controllers have separate F and E keys: the E (enter) key is used in such cases.

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Parameter Description

Dest. size Determines the number of characters used for the destination code; normally this will
be four but, if required, it can be extended to five or six.

Blank Code The destination code of the message that will be presented in place of an otherwise
blank display. For example, if a non-existent code is selected or the controller is set to
an idle state.

1st Page Set the desired duration in seconds for the first page of a destination message. Note
that the actual duration is constrained by the number of signs and the size of the
message: graphic text messages take longer to send than Super-X text messages.

Other Pages Set the desired duration in seconds for pages other than the first page of a destination
message. Again, note that the actual duration is constrained by the number of signs
and the size of the message.

7.2.1.4 Route Num.

Parameter Description

Confirm Browse This is the same option that appears on the Destination tab. Refer to ‘Confirm Browse’
parameter in 7.2.1.3 Destination.

Route Number The route number field may use any of the characters in the list 0 to 9 and A to Z.
Characters However, if it has been decided that certain characters will not be made available, they
can be removed from this list. Note that this only affects the route number field and
only then when set by the driver using a controller operating in programmable route
number mode. No preset destinations or route numbers can be altered using this
feature – i.e. it does not restrict the characters available when programming the
database.

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7.2.1.5 Information

Parameter Description

Hide Information If this is checked, the prompt for the information code will require the correct lock code
before being issued.

All Pages Set the desired duration in seconds for each page of an information message. Note
that the actual duration is constrained by the number of signs and the size of the
message.

7.2.1.6 Advertising

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Parameter Description

Hide Adverts If this is ticked, the prompt for the advertising code will require the correct lock code
before being issued. (Advertising must be selected on the 'Advanced' tab to tick /
untick this option.)

Number of LEDs Number of in-bus LED signs

The number of in-bus advertising LED signs can be changed from the default of 1 by
setting this parameter. A value of 0 disables the transmission of advertising messages
although it is still possible to select them from the controller.

7.2.1.7 Ports

Parameter Description

DERIC+ Defaults / Default settings for DERIC / DG3 or ERIC / EG3 controllers
ERIC+ Defaults Most applications use the controller's default settings automatically so no
adjustment is necessary here.

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Parameter Description

Port 0 Protocols
Port 1
However, for situations where a controller is operated remotely to drive the signs,
Port 2
the customer will be advised which protocol to use: it can then be selected from
Port 3 the dropdown list. For all other applications, the settings should not be changed
Port 4 and the default will be used.
Port 5 Dropdown list of parameters:

Parameter Description
* Setting unchanged
- Disabled
SIGN Hanover display protocol (RS485)
Note: Deric controllers – port 0; Eric controllers – port 1
DIAG Diagnostic tasks (RS232)
TERM Terminal remote control (RS232)
etc. Many other protocols can be used in specific circumstances –
contact Hanover for more information.

Do not use the same protocol on more than one port: the results are
unpredictable.

7.2.1.8 Signs

The functions on this tab are used to change the relationship between the physical sign switch setting and
the sign setting contained in the destination list.

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a) Parameters for physical sign switch positions

Parameter Description

Switch 0 For each switch setting in the display itself, select the sign defined in HELEN from
Switch 1 the dropdown list:
Switch 2
Switch 3 Parameter Description
Switch 4
- Disabled
Switch 5
Switch 6 * Default: Automatic assignment (physical sign uses data for
corresponding database sign)
Switch 7
Switch 8 0-15 Destination sign selected
Switch 9 RN Selects a separate independent sign, showing an operational
Switch A reference set manually via controller
Switch B HANCIS On-board Hancis selected
Switch C
HTC On-board HTC selected
Switch D
@ In-bus advertising sign
Switch E

b) Saving space by sign redirection

Normally, there is a one-to-one relationship between the sign settings in HELEN and those in the actual
sign itself, i.e. the information in the database for sign 0 will be sent to the sign with switch setting 0.
Considerable space can be saved by sending the same information to two or more signs, e.g. if the rear
sign (say, switch setting 2) is exactly the same size and requires exactly the same information as the front
sign (say, switch setting 0).

The above figure shows how to direct sign 0 in HELEN to the physical signs with switch setting 0 and 2. All
the other signs are unaffected.

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Note: this could also be achieved by setting the address switch in both signs to position 0 and leaving all
items on their default setting; however, this will interfere with the status response as both signs will try to
send their status at the same time. This is therefore not recommended.

c) Reducing the number of destination lists by using profiles

If there are several vehicles with a different quantity and size of signs fitted, then a destination list could be
generated for each bus type, i.e. where each type contained much the same database information but with
different sign configurations. An alternative is to create one destination list with all the destinations and all
the signs that are fitted across all the buses, using the Profile feature.

This feature makes it easy to manage a fleet of vehicles fitted with many different signs but all using the
same destination list - but it is not designed to save controller memory space. That can be done using
container files (refer to Appendix C: Container Files).

Example:

The fleet consists of:

• Type 1 – 32 x 16 front route number

• Type 2 – 160 x 19 front sign + 32 x 17 rear route number
• Type 3 – 192 x 19 front sign + 96 x 8 side sign + 160 x 17 rear sign
Let the signs in the HELEN database be allocated the following values:

HELEN sign setting Sign

Sign 0 192 x 19

Sign 1 160 x 19

Sign 2 160 x 17

Sign 3 96 x 8

Sign 4 32 x 17

Sign 5 32 x 16

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There are now two options:

Option Description

1 The configuration is left at the default setting (one-to-one mapping) and the actual sign settings
are set as follows:

Sign Switch Setting Sign HELEN Sign Setting

Bus Type 1 5 32 x 16 5

Bus Type 2 1 160 x 19 1

4 32 x 17 4

Bus Type 3 0 192 x 19 0

2 160 x 17 2

3 96 x 8 3
The advantage of this method is that it is simple: no sign mapping is required and a particular
size sign will always have the same switch setting.

2 An alternative is to have the sign switch setting denote the position on the bus. Therefore the
front sign is always switch setting 0, side sign 1 and rear sign 2. In this case, three profiles are
needed to redirect information to the correct sign on each of the three types of vehicle in the
fleet.
Profile 1:

Note: in this profile, apart from sign 5 being redirected to switch 0, all other signs are set to
disabled ('-'). This will ensure that the information for the other signs will not be sent out, as this
would slow down communications between the controller and the signs and also cause status
errors. Accordingly, it is advised not to use the default setting ('*').

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Option Description

Profile 2:

Again, all signs that are not fitted have been disabled.
Profile 3:

All signs not fitted have been disabled. Also in profile 3, 'Switch 0' setting could have been left
at the default setting (*), as it is a one-to-one mapping but it is recommended for clarity that the
explicit number is used. It is also future-proof because if it is decided later to use container files
(refer to Appendix C: Container Files) the results are unpredictable when a sign is left on the
default setting.

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Option Description

Sign Switch Setting Sign HELEN Sign Setting

Bus Type 1 0 32 x 16 5

Bus Type 2 0 160 x 19 1

2 32 x 17 4

Bus Type 3 0 192 x 19 0

1 96 x 8 3

2 160 x 17 2

Although option 2 seems more complicated, it saves time and problems as it will only broadcast
information to existing signs, thereby avoiding slower communications and status errors.
Important note: Both options 1 and 2 will slightly increase the size of the database - and in
some cases may cause a problem by exceeding the memory size of the controller.
7.2.1.9 Timed Info

This feature will allow up to 8 information messages to be displayed for a particular time and/or date.

It is an enhancement to the existing method of enabling an information message to be set for a particular
date, which had to be implemented via the extensions box (date only).

In the above example, there are three information messages set:

• The first message will display between the last day of the year to the first day of the next year
(inclusive).

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• Message 2 will display everyday between 10 in the morning to 2 in the afternoon.

• The last message will display only on the 1st of June between 4 in the afternoon to 7 in the evening.
It can be seen that the first two messages overlap. In this case, message 1 will display until 10 when
message 2 will display until 2 in the afternoon, then it will revert to information message 1.

7.2.2 Console edit

This allows the configuration parameter string to be edited directly.

Note: as no checking is done, the string may not adhere to the required format, or the parameter
names and values may be incorrect. The controller ignores anything that is not correct, so it
may not behave as intended. This may cause loss of functionality: only use if additional
parameters are required. Using the Extensions feature is recommended if additional
parameters are required (see section 7.2.1.2 Advanced).

7.2.3 Fonts submenu

7.2.3.1 The Font editor6

Fonts are a fundamental requirement for HELEN to function fully and HELEN can store a range of different
font libraries. Hanover’s Roman-character font library is Eurofont but others are available to cater for Arabic,
Chinese, Greek and Cyrillic character sets, for example. Users can also import their own font library. This
section is based on using the Eurofont character set (library).

6 Fonts are located in font library files in the format fontlibraryfilename.fdb and stored in the following location:
• XP: Documents and Settings\All Users\Application Data\Hanover Displays\HELEN
• Win 7, 8 or 10: Program Data\Hanover Displays\HELEN (which may be hidden)

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HELEN has a font editor, with many useful functions for manipulating whole fonts and individual characters
within a font. The font editor can be accessed from the Destination List screen by selecting Options → Fonts.

The image below shows the font editor screen:

To select particular font to view or edit, click on it from the list situated at the top of the screen e.g. 0505C1E1.
To view a specific character in the font, click its button in the character button grid. Alternatively, press the
character’s keyboard key, scrolling through the fonts using the left / right or up / down arrow keys, or type
in the Windows decimal value of the character in the ‘Char Code’ box.

Note: every character is assigned a unique character code.

7.2.3.2 Character functions

The Char menu contains the following functions; all have associated shortcut keys linked to them.

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For example, to invert a character, press Ctrl+I. Relevant keys are shown in brackets (remember the Ctrl
key):

• Copy (C) and Paste (V) take the current character to and from a clipboard area7
• Mirror (M) rotates the current character about the central vertical axis
• Invert (I) rotates the character about the central horizontal axis
• Shift Up (U) and Shift Down (D) move the character in the specified direction by one row
• Shift Left (L) and Shift Right (R) move the character in the specified direction by one column
7.2.3.3 Mouse operations

• Clicking the left mouse button on a dot turns it yellow

• Clicking the right mouse button turns a dot black
• In both cases, to change several dots, hold down the mouse button and drag it over them
• Shift + left mouse button on the row inserts a row above
• Shift + right mouse button deletes that row
• Ctrl + left mouse button moves the character up one row.
Note: yellow dots disappearing off the top of the screen are erased so will appear black if the
opposite action is then taken.
• Ctrl + right mouse button moves the character down one row.
Note: yellow dots disappearing off the bottom of the screen are not erased so will appear yellow if
the opposite action is then taken.
• Alt + left mouse button anywhere in the character body deletes the column at that point and moves the
rest of the character to the right one column to the left.
• Alt + right mouse button anywhere in the character body inserts a blank column at that point and moves
the rest of the character to the right one column to the right.
Alt + left mouse button in the column space therefore reverses the above action. To move a character
to the right, insert a blank column at the far left of the character matrix.

Note: when using the alt key, yellow dots are erased (turned black) if they are sent off the screen to
the left or right.

7.2.3.4 Creating fonts

7 Note: this is not the standard Windows clipboard.

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To create a new font, click File → New Font and the ‘New Font Information’ window will appear as shown
below:

Parameter Description

Font Name Enter a font name (e.g.1612N2E1) using the convention given in 4.3.3 Selecting
fonts for the sign. This nomenclature is useful as it describes the characteristics
(9 chars)
of the font – however, any name can be used (no more than nine characters long).
Height / Adjust the height, width, space and inter-character space using their respective
Width / up / down arrow buttons.
Space /
The width parameter defines the maximum width allowed for any character of
Inter Char Space
that font: it does not mean that every character has the same width.

Space refers to the width of the space character of the font in dots.

Inter Char Space relates to the number of dots between characters in a string.

Adjustment decisions should be based on the size of the font required for use.
The height value is chosen according to the sign size e.g. a 19 LED-high sign
could be used for showing two lines, each 9 LEDs high (with a row of dots as
a line space in between) so the height should be set to 9 in this case. The width
can then be estimated – select a value that will accommodate it: if it is slightly
larger, it will still fit; too small and it will not.

Note: this process will need to be repeated (along with any editing) for each font
size chosen (different sign sizes are likely to need different font sizes).

Single Byte / Double Select either ‘Single Byte’ or ‘Double Byte’.

Byte / Unicode
Single Byte refers to a font set comprising a maximum of 256 characters; it is
recommended to select this option.

Double Byte is used for fonts that can contain over 65,000 characters. They
are used for Chinese and other Far Eastern fonts.

Unicode is the current computing industry standard for handling most of the
world’s writing systems.

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Parameter Description

Cancel / Another and probably easier way of creating a new font is to base it on one that
already exists. To do this, first select the font the new font will be based on. Then
OK
select File → Save As and enter a unique font name and click OK (Cancel aborts
the operation). Once a valid name has been entered, this new font will be exactly
the same as the one from which it has been copied: it can then be edited in the
manner described above.

7.2.3.5 Previewing fonts

Font → Preview displays the currently-selected font library.

Click on ‘Exit’ in the top left corner to return to the font editor. Alternatively, double-click on a character to
show that character.

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7.2.3.6 Comparing fonts

Font → Multiple Font Editor enables the viewing and editing of characters from any number of fonts.

The following figure shows the Multiple Font window with four selected fonts from the list box:

Drag the mouse over the font names to select consecutive fonts. Hold the control key and click to select
individual fonts.

To view a specific character in all of the selected fonts, press the character on the keyboard. Extra fonts
can be shown by using the control key and selecting them from the font list. If the character is not available

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on the keyboard, hold down the Alt key and type in the relevant decimal code (e.g. <alt>+155 will show the
fonts’ representation of the ‘¢’ character).

The ‘mini-fonts’ can be edited directly. To do so, click the left or right mouse button to change a dot to yellow
or black respectively or hold the button down and drag the mouse over the desired area. The window can
also be resized to allow for more fonts to be viewed at one time.

7.2.3.7 Importing fonts

a) Importing Hanover fonts

From within Font Editor, select Font → Import → Hanover Fonts. Locate the Hanover font to be imported
and click OK. This feature is used when a more up-to-date version of a standard Hanover font is required
(e.g. containing additional characters) or where an additional font is needed. Contact Hanover in these
instances. In the case where an updated font is being imported, the details of any user-created characters
should be saved elsewhere as these will, of course, not be part of the standard Hanover font in question
and will have to be recreated.

b) Importing Windows fonts

This feature can be used to extend an existing Hanover font or to create a completely new one. When using
Windows ‘True Type’ fonts in the Sign Designer screen, HELEN will automatically resize the characters
when the text is ‘dropped’ in order to provide the best fit. If required, characters must be altered individually
every time this is done. By importing a Windows font into the Hanover font library, the alterations need only
be done once and, in this way, a complete customised ‘Windows-style’ font can be created by the user.

To extend an existing font, first select it from 7.2.3.1 The Font editor or, if creating a new one, go through
the procedure at 7.2.3.4 Creating fonts and again select the font from the list.

From within Font Editor, select Font → Import → Windows Font. The Font Importer window will appear as
shown below.

Click Change Font and select the Windows font to be installed, along with its style. Choose a smaller size
at this stage: the final size can be adjusted later. Individual characters can be viewed by clicking on the
scroll bar slider (it will then start flashing) and entering the chosen character.

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The height in dots of the font must be checked to make sure it fits into the space available ('Adjust Font
Size'). As the font size increases, the font position will need to be adjusted vertically. Windows fonts do not
generally display satisfactorily on the smaller height signs: sizes of 16 LEDs or higher are the most
appropriate.

Tip: start with an upper case 'W' as this is generally the widest character.

Note: it is important to ensure that all

characters will fit: for example, it is a good idea
to check that the descenders of characters 'g',
'j', 'p' & 'q' (the lower parts), the ascenders (top
parts of certain characters) and accents on
accented characters are all shown
satisfactorily.
Once the necessary checks and
adjustments have been made, click Save
and the following Import Options dialogue
box will appear.

A single character, a range or the complete

character set can be imported. Click OK to
convert it to a HELEN format.

A confirmation window as shown below will appear – check the details and if correct, select OK. This font is
now editable in the Font Editor.

By default, the whole font is imported but if only certain characters (or a range of characters) were included,
additional characters can be added to the font later by repeating the process.
Ticking the 'Blank entries only' checkbox will ensure that any existing characters within the HELEN font will
not be overwritten when importing a range of characters which may overlap with them. (This function is
based on character codes, i.e. regardless of how the character might have been edited, a 'new' character
045 will not replace an existing 045: it will simply not be imported.)

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c) Smoothing

In most digital representation of letters, numbers and symbols, the character edges are not perfectly smooth
but are 'treated' to look as though they are when viewed at the intended size. These characters are
comprised of dots, pixels, small squares etc. An example of this can be seen in the following figure where
the edges have additional shading and colours applied.

A similar approach is taken in HELEN with the smoothing feature, where some characters represented are
not just drawn only in black and white but (in the coding) use grey dots to make the curves of the character
look more realistic.

These images are not viewable by the user. By default, the Windows font importer switches off this
'smoothing' (it is restored to its original
setting when closing the font importer) but
it may be switched back on.

When 'Smoothing' is selected, an extra

panel becomes visible in the 'Importing
Characters' dialogue box. The 'Contrast'
scroll bar will determine the point at which
the grey dots are recognised.

Smoothing may, under certain

circumstances, give a better character
representation. However, as with
Windows True Type fonts, it is only
advisable to use this technique on large-
sized signs as the result can be
undesirable on smaller sizes.

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d) Exporting HELEN fonts

Having selected a font, select Font → Export from within Font Editor. In the Export Font dialogue box,
specify the file location where the font is to be saved.

This feature is useful if new fonts have been created and HELEN is to be re-installed (e.g., where an updated
version is to be used). HELEN will not, of course, have any user-added fonts as standard so exporting and
saving them prior to re-installation will allow them to be added back in (refer to 7.2.3.7 Importing fonts).

7.2.3.8 Creating new characters

a) Creating new symbol characters

New symbol characters can be added to the LOGO and LOGO16 directly from within Font Editor.

font box

char code box

selecting the
character ‘P’

Open Font editor from the Options tab in the main window and select either LOGO or LOGO16 from the
font box. Select a currently unused character from the grid - say, P - this will appear in the character code
box. A new symbol can then be created simply by 'drawing' on the blank matrix on the left: left-clicking the
mouse generates a yellow circle whilst right-clicking changes it back to black.

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Alternatively, a new symbol can be based on one already existing. As before, open Font editor from the
Options tab in the main window and select either LOGO or LOGO16 from the font box. Select the desired
symbol so that it appears in the matrix and click Char → Copy. This copies the symbol to the clipboard.
Find an unused character in the grid and click on it (ensure this delivers a blank matrix) then click Char →
Paste: the chosen symbol appears on the matrix and is allocated the corresponding alphanumeric or symbol
character. The new character can then be edited as required.

Whichever method has been deployed, when drawing / editing the symbol has been completed as required,
click File → Save and the new symbol will be added to the relevant font set under the chosen grid character.

b) Creating other characters

The process described in a) Creating new symbol characters above can be applied to any character set,
using spare character buttons in the grid (though the user will need to remember which button has been
used as they cannot be marked).

Open Font editor from the Options tab in the main window and select the desired font from the font box.
Create and save the new character as described above. Alternatively, select the relevant character so that
it appears in the matrix and click Char → Copy. (Note: this source character can be copied from a
completely different font or font library if required.)

7.2.3.9 Other functions

• The Font menu

Menu item Description

Parameters Select Font → Parameters to switch the font between a single and double-byte
font and also to adjust the character height, width of the space character and the
inter-character space.

Remove Select ‘Remove’ to delete the currently selected font.

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• The File menu

Menu item Description

Save Saves all changes made to the current font.

Save As… Saves the current font as a new (identical) font usually for editing.

Print Setup Allows print options to be set.

Print Prints the currently selected fonts.

Note: no print dialogue window opens (options must first be set using ‘Print Setup’).

7.2.4 Advert submenu

7.2.4.1 Editing advert.txt

All the text for the adverts must be contained within a file called 'advert.txt' which must be located in the
same directory as other HELEN data files, e.g. for destination messages. To edit this file, the relevant
destination list database will need to be loaded. In the Destination List window, select Options → Advert.

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The following LED – Advert converter window will be displayed:

Parameter Description

LED Sign Type Leave the database type to Upper + Lower.

LED Sign Addr. The 'LED Sign Addr.' setting is only used if embedded graphics are required.

Edit To change the adverts, click Edit to be taken into the standard Windows notepad
editor, where the advert messages can be altered.

Review If an LED sign is connected to a serial port on the computer, the messages can be
seen on the sign by double-clicking one of the entries in the review list. To do this,
an RS232 / RS485 adaptor and appropriate cable will be needed to drive it directly
from the computer's serial port.

7.2.4.2 Advert text and control sequences

Except for accented characters, any upper or lower case character up to 'z' can be used in an advert
message. In addition to the actual text characters, it is possible to use special control sequences which
alter the appearance of the message as it is shown on the LED sign.

7.2.4.3 Sign control sequences

Each sequence is of the form: \x where 'x' is a single lower case letter. Each sequence should start at the
beginning of a line.

The sequences are the same as those used in the standard Hanover in-bus LED sign software.

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The various control sequence letters and their functions are listed below:

• General sequence control characters

Character Description

\b blanks sign for one second after a static message; multiples can be used to increase
blank display time

\d clears display as soon as last character of present text enters display

\e scrolls text until current text leaves display

\f toggle causes text to flash

\g…g embed graphic from HELEN information message

\gXX.PPg where XX is the info number 1-99 and PP is the page number 1-16, e.g. \g1.2g will
embed the graphic for info 1, page 2 (from the current LED sign addr. setting)

\l scrolls static text down to clear display

\n set normal font

\p short pause - pauses display for 1 second after a static message; multiples can be
used to increase display time

\P long pause - pauses display for 2 seconds after a static message; multiples can be
used to increase display time8

\r spells out text in a static sign (letter by letter)

\s shows static message (limited to 14 characters)

\u scrolls static text up to clear display

\w set wide (bold) font

• General sequence control characters

Character Description

\\ Is converted to a literal ‘\’

• File control

Character Description

\# comment - anything following on this line is ignored

\* end of message (good practice is to place this on its own line)

8 Control characters are not case-sensitive: if 'P' is required, a setting needs to be changed in Helen.ini

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Note:
Each of the above control sequences must be on the same line as the text which it controls. The text itself
must not be split across two lines. Additionally, any trailing '\' will be treated as a literal '\'.
With the rules above, blank lines, new lines and comments can be used to make the source text file more
understandable.
For in-bus LED software, the message body text can contain any ASCII character in the range '(space)' to 'z'
inclusive and the control sequences are sent as '\x' (i.e. with the '\' character - see above).
When using these control sequences it can sometimes be difficult to imagine exactly how the display will appear
so it is worth viewing new text on an actual display before loading the new definition into all the sign systems.
Example:

\# This is a comment and this line is ignored

Here is an Advert \sThis is static \p\p\d and here is some more scrolling text
\*
\fThis is the 2nd advert\f \wThis bit is in wide\n
\*
This is the 3rd advert

Once the list is complete, it must be converted to binary. This is achieved by clicking Review which also allows
the list to be previewed.
7.2.5 Configuration submenu

In the Destination List window, select Options → Configuration.

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The following Configuration window will be displayed:

Prior to HELEN version 2.0o, most of these options had to be set in the helen.ini file.

Parameter Description

Font Options9 The dropdown box enables the selection of alternative font libraries. The default is
EUROFONT.

Drivers Message The default is to have upper case only. Some older controllers were unable to have
drivers’ messages with lower case characters.

Send Port Send Port defines the port on the user’s PC which will be deployed by HELEN when
linking with other devices such as loading a dataloader (this may be when a controller
is used as a dataloader).
The dropdown list enables the user to select the
correct port as determined by the PC. Ports 1
to 16 are available although this value can be
manually edited (in helen.ini) for values above
16.

Note: this value is also used when driving a

sign directly from the computer for test
purposes (via the ‘Messages’ option in ‘Preview’).

9 The font files are located in font library files (.fdb) stored in the following location:
• XP: Documents and Settings\All Users\Application Data\Hanover Displays\HELEN
• Win 7, Win 8, Win 8.1 or Win 10: Program Data\Hanover Displays\HELEN (which may be hidden)

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Parameter Description

Email Details This is a feature whereby the working database list can be compressed and sent
automatically to Hanover Displays for inspection. The button will enable the setting of
the user’s name, company and telephone number. It is a useful feature if the user has
an unusual problem but is only available if the PC is connected to the internet and the
user has sufficient privileges to send an e-mail (refer to 7.4 Help menu).

Helen.ini This feature allows direct access to Helen.ini where various options can be set. This
file is no longer installed in the application folder and its location is operating system-
dependent. HELEN may have to be restarted depending on which parameters have
been modified.
For more details, please refer to Appendix B: HELEN initialisation file (helen.ini).
Output File
Creation
Feature Description

Standard By default, HELEN will create the standard ‘Eric.bin’ file for
sending to a dataloader or Keylo.

Radio Transfer File A special compressed ‘Eric.whf’ file is created for transferring
(WHF) via a radio link or wifi.

Container Selecting ‘Container’ will enable ‘Configuration’. Refer to

Appendix C: Container Files.

Compression There are cases where the database is too big into the controller even when using
container files. It may be possible to improve the situation by compressing the Eric.bin
file 10 (the default is to have no compression). Compression level 1 provides quick
compression, whereas level 2 will take much longer to process although will give
slightly better compression than level 1.
However, this should only be regarded as a temporary solution as the extra capacity
offered by level 2 is minimal; the feature is best used as a warning that the size of the
database is too large and must be reduced. Methods for doing this, including the use
of profiles, are covered later in this manual.
Note: all current Deric+, Eric++, DG3 and EG3 controllers can handle compressed
files although very old models cannot without a firmware upgrade to increase memory
for which Hanover must be contacted.
Therefore, use level 2 only if level 1 has failed to produce a loadable database. The
amount of compression achieved will depend mainly on the type of data being
compressed. For example, graphic data will compress well but text information will not
be compressed.

10 Note: This technique is different from the compressed file used for radio transfer (Eric.whf).

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Parameter Description

RN Info Paste When this box is ticked, the image in the route number (RN) field is copied into an
7.5.2 Information page, thus keeping the route number visible while the information
page is being shown.
In addition, the character ‘%’ should be placed into the route number field of each
information message that is displayed with the current route number. Refer to
Appendix L: Programmable route numbers. This reserves a fixed amount of empty
space where the route number will be displayed. The amount of space reserved is the
space configured for the route number field in the HELEN sign configuration window.

Super-X Options The Asymmetric Two-Line Super-X option is specifically to create a larger top
destination field which will ensure that externally-viewed signs meet UK disability
discrimination legislation when using two lines.

7.3 Route menu

Menu item Brief description Refer to section

Copy Make a copy of an existing destination (or route) -

code. Useful if the new code is to be similar to an
existing one.

Insert Code Used when inserting a new code within a list. If the -
code number at the insertion point already exists,
it (and subsequent codes) will be incremented by
one until there is a gap. The new code should then
be given the number pertaining to the space thus
generated at the insertion point.

Delete Code Same function as the main ‘Delete’ button on the 5.4 Deleting an existing destination
initial window.
Note: ‘Delete Code’ is not the opposite of Insert
Code. ‘Delete Code’ will not decrement – it just
deletes, renumbering the remaining codes.

Find Quick way to find an existing destination in a long 5.3 Editing an existing destination
list.

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7.4 Help menu

Menu item Brief description

About Helen…

Gives details of the HELEN version number and contact details. It will also show the
version number of all the files used by HELEN. This can be useful for diagnosing
particular problems. This pop-up also contains the Support button to automatically
compress all the files in the working list and send it to Hanover for inspection.

7.5 Destination / Information / AVL radio buttons

7.5.1 Destination

The default
is
‘Destination’.

This will show the destination codes (numbers) and the driver’s message. If there are trailing dots following
the driver’s message, this indicates that there is more than one page. Any item in the list can be edited by
double-clicking.

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7.5.2 Information

Information messages are a useful way of showing information which is not route-specific such as ‘Happy
New Year’. An information message is presented as an additional page after a standard destination message.

7.5.3 AVL

If an AVL database is being deployed, this will show the preambles, stop messages and triggers.

7.5.3.1 Overview

Hanover’s Automatic Vehicle Location (AVL) system is designed for in-bus LED signs only. It formerly used
the AVL edit system in HELEN but this has been superseded by Hanover's ASE software. The ASE program
will create an ase.bin file which can then be integrated into the load file (eric.bin). However, the ASE software
has been primarily designed for western languages and not complex scripts such as Arabic or Chinese.
These scripts cannot be represented by simple text and therefore a graphical system needs to be used.

Please note that if using an AVL system driven by a sign controller, it must be an Eric model
with AVL firmware installed. Please consult Hanover who will be able to advise.

7.5.3.2 Destination list

The destination list window in HELEN is the starting point for most HELEN activities. This window can show
three different lists; a destination list (entries beginning with 0s) an Information list and an AVL list for in-bus
LED sign messages. The latter comprises two types of message:
• Preambles (entries beginning with PR)
• Stop-name messages (beginning with ST)

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The figure below shows a typical AVL list:

To create a new item, select the AVL radio button and click New.
There is now an option to create a Stop, Preamble or Other (user-defined) file (the ST or PR prefix will be
added automatically).

7.5.3.3 Editing LED messages for AVL

When editing a message, only message data for an in-bus LED sign that has been configured by HELEN
should be entered (in the example below, sign 5). Each message page can have either

• graphic data (use the button) for Arabic or Chinese characters or special symbols

• or text data (use the button) for Latin characters – though this option should not be necessary
as non-graphic data can be created in the ASE program.

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7.6 Edit / New / Delete / Preview buttons

7.6.1 Edit

7.6.2 New

7.6.3 Delete

7.6.4 Preview

7.6.1 Edit

Select an item on the list and click Edit to edit it. This has the same effect as double-clicking the highlighted
list item.

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Depending on whether Destination, Information or AVL has been selected, the following window will be
displayed:

• Destination

The destination code and driver’s message can be changed from this window or Edit Signs can be clicked to
edit the sign.

• Information

• AVL

7.6.2 New

The New button enables the creation of a new destination (or information message or AVL message). For
more information, please refer to 5.1 Creating new destinations.

7.6.3 Delete

The Delete button deletes the item highlighted on the list.

7.6.4 Preview

The Preview button reveals how the destination (or Information / AVL message) will be shown on the signs.

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As described previously, the preview screen shows, dot for dot, the image that will be created on the signs
when the corresponding destination code is entered on the driver’s controller. It will also show the driver’s
message (text only). The driver’s message preview will use the configuration parameters to show either one
or two lines and to determine whether to convert to uppercase or leave in mixed case.

If any amendment is required, double-click on the sign to be taken to the Sign Designer (refer to 8 Sign
Designer). Also, double-clicking the driver’s message leads to either the ‘Edit Route Code and Name’ or ‘Edit
Info Id and Message’ pictures in 7.6.1 Edit depending on whether Destination or Information is being shown.

The next or previous destination can be previewed by clicking the left or right arrows: .

If there are multiple pages, the preview screen will change pages at an interval determined by the timer. The

interval can be adjusted by the slider bar: .

The default is three seconds. Moving the slider to the left will speed up the paging but the leftmost position
will freeze the sign for easy inspection.

The Messages box is useful for driving a sign directly from HELEN (normally where it is not
installed in a vehicle). For a standard sign, an RS48511 adaptor and an appropriate cable will be needed to
drive it directly from the computer’s serial port.

11 This and other communication connections are available from Hanover.

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8. Sign Designer
8.1 Introduction

There are two ways to access the Sign Designer screen from the Destination List window. Highlight the
destination sign to be edited, then

1. Either click Edit (or double-click the highlighted sign). When the Edit Route Code and Name window
appears, click Edit Signs.

2. Or click Preview and double-click on one of the sign images. The sign designer will be loaded with
the first page of the sign that has been double-clicked.

The following Sign Designer screen will be displayed:

8.3.1 Text Input Options 8.3.2 Font Selection

8.3.5 Special

8.3.3 Save & Exit 8.3.4 Sign 0 / Page 8.3.6 Draw / Edit 8.3.7 Super-X

8.2 Sign Designer – Opening Screen Functions

8.2.1 File menu

Menu item Brief description

Save (or Ctrl+S) Saves all sign images within the current destination code.

Exit (or Ctrl+Q) Asks whether any changes made should be saved and then returns the user to the
previous screen.

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8.2.2 Edit menu

Menu item Brief description

Copy Sign / This function allows the copying and pasting of complete sign images. By
Paste Sign / selecting Edit → Copy Sign, the sign image and the text in the text boxes will be
Undo Sign copied to a clipboard area and Edit → Paste Sign will then paste this information,
either to a different sign or another page of the same sign.

In this case, as there is no specific area to move (nothing has been selected) the
whole sign is pasted with the top left-hand corner of the original sign aligned to
the top left-hand corner of the new one.

Note: a difference in the sign size will not affect the ‘Paste Sign’ function: it will
be pasted dot-for-dot.

For this specific function, Edit → Undo Sign allows the ‘Paste Sign’ action to be
undone, restoring the original image.

Note: this ‘Copy Sign’ function copies an image to a separate clipboard from the
standard Windows ‘Cut’ and ‘Copy’ clipboard.
Insert Page/ This feature allows the easy insertion or deletion of a page.
Remove Page
Note: useful particularly for colour signs.

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Menu item Brief description

Bitmaps Import This feature is the use of the bitmap format. It is possible to create and import bitmap
Export images of signs, which can be edited by (exporting to and using) a bitmap editor
such as Paint. When creating a sign as a bitmap, it is important that the height and
width attributes in pixels of the entire bitmap match those of the sign in dots. This is
because each dot must be represented by one pixel in the bitmap image. It is also
important that the bitmap image is made in black and white. To see what a sign looks
like as a bitmap, export a sign image and view it in a bitmap editor.
Here is an example:
This is the sign represented in HELEN.

Selecting Edit → Bitmaps → Export Bitmap Image will give a standard Windows
‘Save as’ dialogue box. Save the file in .bmp format and open it in Paint.
It will look like this:

Editing can then take place and the file re-imported to HELEN using Edit → Bitmaps
→ Import Bitmap Image. Newer versions of Paint have gridlines available in ‘View’.
Using this principle, individual pixel-type images can be added to the LOGO and
LOGO16 fonts by importing any (monochrome) bitmap image. It must be a maximum
of 16H x 32W (LOGO) or 14H x 32W (LOGO 16) and can be saved to a ‘spare’
character in the chosen font’s character set. Appendix I: Alpha to symbol converter
(Hanover fonts) shows the pre-installed characters in these two fonts.
Completely new characters can be added to the LOGO and LOGO16 fonts from
within Font Editor – refer to a) in 7.2.3.8 Creating new characters.

Edit Facility to directly edit the bitmap via ‘Paint’ called from within the program. A
menu item will launch ‘Paint’ with an Open File dialogue to select the BMP
required.

Remove Feature to delete the bitmap from that page.

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8.2.3 Select menu

Menu item Brief description

Next Page / Up to 16 pages 12 of a particular destination can be created for any sign.
Previous Page Navigating to the next page up or down can be done by:

• pressing PgDn / PgUp

• or clicking ‘Next Page’ or ‘Previous Page’ from the ‘Select’ menu.
Next Sign / To switch between configured signs:
Previous Sign
• press Ctrl + PgDn / PgUp,
• or click ‘Next Sign’ or ‘Previous Sign’ from the ‘Select’ menu.
8.2.4 Options menu

Menu item Brief description

Max Space This feature can be chosen from the ‘Options’ menu. A tick to the left of ‘Max Space
Saving Saving’ means that it is turned on. When a sign is first chosen, a certain amount of
space is automatically allocated for the route number, depending on the sign size (it
can also be adjusted manually) with the number aligned in the centre of this space.
However, this can mean that some of the space is wasted. ‘Max Space Saving’ sets
the route number to the leftmost (or rightmost) column of the sign, thereby freeing
up space for the remaining text. This option is set automatically when the destination
is first created (note that older versions of HELEN did not turn this option on by
default).

12 16 is the default which can be changed in helen.ini.

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Menu item Brief description

Regeneration This feature prevents the current page from being altered upon regeneration. This
Lock is useful if the destination list requires regenerating but graphical edits have been
made to fit messages on certain individual pages. Selecting ‘Regeneration Lock’
from the ‘Options’ menu ensures that no automatic edits can take place on that
particular page. The regeneration lock will be activated automatically if any
graphical edits have been made.

For more information about sign regeneration, please refer to 7.1.4 Regenerate
submenu.

Frame Enable FrameEnable is a switch on feature to enable multi-page messages to be sent to a

sign - first used with full colour signs with enhanced memory. Normally switched off
as this feature is presently not available in standard signs.

Frame Duration Amount of time a frame (page) is displayed on the sign.

8.3 Functions of Sign Designer features

8.3.1 Text Input Options – Presenting text as a graphical image

The sign designer has a number of features that allow editing so that it can show any image required – this
includes the text itself (presented as an image). The main method is to enter text in the text input box and
‘Drop’ it on the sign mimic below.

Select the style of sign layout, using the up and down arrows to the left of the sign text boxes (or Ctrl+Up /
Down arrow) then type the text into the boxes. Different layout styles can be tried; any text typed into the
text boxes will remain there until either Drop and Save & Exit are clicked. At that point, only the text in the
boxes for the selected layout style is kept.

Note: dropped text will be overwritten by new dropped text.

The Preview button shows the text image on the sign mimic in red. The Drop button shows the text in yellow
for a flip-dot sign, amber for an LED destination sign and green for an in-bus LED sign. Preview images are
not saved.

Both the text input box and that on the sign mimic can be edited directly. Once the desired result is achieved
in the mimic, clicking Save & Exit will save it.

If required, edits can be discarded simply:

• by closing the Sign Designer window if Save & Exit has not been clicked (using the ‘X’ in the top
right-hand corner) or

• if no changes have been made to the text input boxes, by clicking the Drop button.

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Note: the drop button only relates to what is in the text box and that pressing Drop (or Enter) after an
unsaved graphical change will erase the graphics.

Special characters (i.e. those not directly available on the keyboard) can be inserted in the text box by
pressing Alt+code where code is the decimal code for the required character. Many lists of these can be
found on the internet but one of the most comprehensive is at ‘The World of Stuff’
(http://www.theworldofstuff.com/characters/).

8.3.2 Font Selection

8.3.2.1 Selecting Hanover fonts

By default, font selection is automatic and the fonts are chosen from the 20 fonts that were picked when the
sign was selected (refer to figure in 4.3 Sign Parameter Editor). An improved appearance might be achieved
manually by selecting another font.

In the font selection section, there is a drop-down font list for each of the sign’s text input boxes. Fonts are
selected by clicking on the font name and browsing the list by using the up and down arrows. Any font can
be selected for each of the input boxes – as long as it will fit: selecting a font 16 dots high will produce an
undesirable result if the sign is only 7 dots high. Fonts shown in red are manually-selected fonts. Check the
‘auto’ box to return it to an automatic font. Click Drop to reproduce the sign image with the chosen font. This
will also cause the identity of the ‘auto’ font to be shown.

If a certain part (or all) of the text is not then represented on the sign, this may be for two reasons:

• either the message in the text box is too large to be reproduced,

• or the characters in the message are not represented in the font database.
Solve the first problem by:

• either reducing the number of characters in the message (and maybe deploying a second page),
• or using Max. Space Saving (refer to 8.2.4 Options menu).
The second problem can be resolved by using the font editor (refer to 7.2.3.1 The Font editor).

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8.3.2.2 Inter-character space

The asterisk to the left of the selectable fonts is the inter-character space selector.

The figure on the left shows the default inter-character space of 2 dots for this font (1912B3E1) where ‘*’ is
the default. The space between the characters can be increased (by up to 10) or decreased (down to 1) by
using the left / right arrow keys.

The figure on the right shows the result of increasing the value to 4.

Note: the space between characters cannot be altered using this method if they are in a Windows font.
However, if this case, the required adjustment can be made using the selection function, once the text is in
place. Please refer to 8.3.6 Draw / Edit.

8.3.2.3 Selecting Windows fonts

From HELEN version 2.0o, there is an additional method of font selection. Rather than using individual
characters stored in a font database, this method uses the Windows fonts on the computer. It uses a scanned
graphical method which works best on larger-sized signs. For smaller signs, the previously-described
Hanover font system will give better results.

Here is an example:

TT font
selection box

Tick the TT font selection box for the required field (in this example, the destination field – colour-coded green)
and then click Drop.

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The following window will be displayed:

The destination field has turned turquoise. The sign is in a different font and the font selection box has
changed. Clicking Font will activate the following font dialogue box which will show that the default selected
font is Arial.

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For this example, try selecting another font – say, Times New Roman. Click OK and then Drop. The
destination is now shown in that font.

Note: once a particular Windows font has been chosen, HELEN will remember it the next time a Windows
font is used.

The largest size of font will be automatically selected to fit the available space. A manual adjustment to the
font size can be made using the up / down arrows to the right of the Font button.

8.3.3 Save & Exit

Save & Exit saves the current destination messages for each sign and returns the user to the previous screen.

8.3.4 Sign 0 / Page

To switch between configured signs, click the up / down arrows next to the sign box.

Up to 16 pages13 of a particular destination can be created for any sign. Navigating to the next page up or
down can be done by clicking the up / down arrows next to the page number box.

13 16 is the default which can be changed in helen.ini.

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8.3.5 Special

8.3.5.1 Invert button

Invert turns black dots amber (or yellow or green) and vice versa for the whole sign. This may be required if a
bitmap image is imported with a black image on a yellow background – or simply for effect.
Note: moving text and numbers using the selection button will not work on inverted text; text should be moved
first and then inverted.

8.3.5.2 Blank button

Pressing Blank turns all dots black for the current sign.

8.3.5.3 RN Colour
When a monochrome sign with a colour route number
has been selected, the ‘RN Colour’ button becomes
active and a thin white line is used to separate the
colour and monochrome sections of the sign. By
default, the colour section will mimic the monochrome
Hanover produces two types of colour signs: section.

• a monochrome sign with the route number in colour (colour route number-only signs are a subset
of these)
• a sign with all the information in colour
A route number can be given emphasis by the use of colour. The Hanover system has an initial palette of 64
colours which allow a choice of coloured foreground and background plus an optional stripe and character
outlining option. A colour route number can be included in a destination sign or deployed as a separate route
number sign.

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a) Selecting a route number sign

Coloured signs are selected from the dropdown box of the Sign Parameter Editor window (refer to 4.3 Sign
Parameter Editor).

The following figure shows a 128 x 15

monochrome sign with a colour route number
selected (Colour RN):

The width field of the route number is fixed as it

relates specifically to the chosen sign. If two rows
of information are to be shown, there are options
available for varying the height of the rows, subject
to the sign’s overall dot height. Obviously the left
and right justification can only work with the colour
panel in the appropriate position. The justification
must be specified when ordering the sign from
Hanover.

To select a particular colour, click the ‘RN Colour’ button and the colour selection window will appear as
shown:

b) Standard Colours

The colour selector will draw a number of different ways to select a particular colour. The simplest method is
to pick from one of the 64 standard colours. Using the mouse to hover over a colour will show the specific
combination of red, green and blue hues used to create that colour.

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c) Custom Colours

To generate additional colours, either double-click one of the custom colour boxes (or click on one of the
custom colour boxes and click Select) and then choose from the colour options available.

The Custom Colours form gives three methods of selecting a colour:

Tab Description

Hexagon The colour hexagon gives a standard method of choosing from 127 colours plus a
grey scale.

Note: beneath the palette, the upper box shows the new (selected) colour and the
lower box the original colour.

Sliders Sliders will combine 256 values of red, green and blue which give a total combination
of over 16 million colours.

Pantone The Pantone method gives an approximation to a given Pantone number.

The result can now be previewed as follows:

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d) Stripe feature

The stripe feature can be used to give extra information about a particular route. At present, there are 15
stripe styles. The stripe colour shown below is red but can be any of the available colours.

stripe type 0 stripe type 1 stripe type 2 stripe type 3

stripe type 4 stripe type 5 stripe type 6 stripe type 7

stripe type 8 stripe type 9 stripe type 10 stripe type 11

stripe type 12 stripe type 13 stripe type 14 stripe type 15

e) Outline feature

The outline feature can be used to improve the readability of the colour signs.

For example:

The above figures show the mimicked representation of a colour route number with and without outlining.

The outline can be done with any of the available colours but tends to work best with either black or white.

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The method of outlining is done by surrounding an existing character with the outline colour. However, this
can cause a problem with the inter-character spacing.

The above left figure shows the standard (for this font) inter-character space of 2 between each character.
As it can be seen, the outline around each character takes up to two-dot space at the bottom causing the
numbers to merge. This gives an undesirable result.

By adjusting the inter-character space from the default value of 2 to 4 (refer to 8.3.2.2 Inter-character space),
the extra two dots are re-introduced and the characters are now separate (refer to above right figure).

8.3.5.4 Palette (Full Colour)

‘RN Colour’ button has
been renamed
‘Palette’ whilst the
default colour is set to
mimic the colour of the
standard monochrome
LED sign.

A sign with all the information in colour is an extension of a monochrome sign with a colour route number.
Almost all the characteristics of the colour route number sign apply to the full colour sign.

Full colour signs are selected in the same way

as other signs using the Sign Parameter
Editor (refer to 4.3 Sign Parameter Editor).

This figure shows the selection of a 144 x 19

full colour sign.

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Note: RN Colour has been

renamed Palette whilst the
default colour is set to mimic
the colour of the standard
monochrome LED sign.

When Palette is clicked, a palette of four

possible colours for each individual sign page
is displayed. Each of the four colours is chosen
in the same way as for the colour route
number.

This figure shows the result of choosing four

colours: these now comprise the palette which
will be used for applying colour to the sign.

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This figure shows how the

Sign Designer is displayed
after two colours are
applied from the new
palette.

Double-click a particular text input field to set

the properties.

This figure shows the options for the

‘Destination’ text field (Field 2).

The colours for the foreground, background,

stripe and outline can now be modified. A
sample of the colourway is shown in the field
properties panel.

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This figure shows the

result.

The drawing tools can be applied using the left and right hand mouse buttons to determine the colours. In
the above example, a red line would be drawn by holding down the left mouse button and a blue line with
the right mouse button. The left and right simply reflect the relative position of the two colours as shown in
the palette indicator.

This can be changed

by left and right clicking
in the palette indicator.
Now a yellow line
would be drawn with
the left mouse button
and a green line with
the right.

8.3.6 Draw / Edit

Signs can be also edited using a number of drawing methods.

Feature Description

Freehand draw Allows freehand drawing on the sign by holding the left mouse button and dragging
the cursor over the sign image. Holding down the right mouse button and dragging
it over the drawn area deletes it.

Line draw Provides for straight lines to be drawn horizontally, vertically and diagonally by
holding down the left mouse button and dragging the cursor in the desired direction.
Again, the right mouse button can be used to delete any drawn lines.

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Feature Description

Mark text Allows selection of a rectangular area of the sign by right or left-clicking the mouse
and dragging it over the desired area. The following actions can then be carried out:
a) Move the selected area by:
• using the up / down / left / right arrow keys to locate a new position for the
area, then pressing the return key to accept it
• dragging it with the left mouse button
b) Invert the area (turn black dots to yellow / green / amber and vice versa) by
• pressing Ctrl + I
• or selecting ‘Invert Selection’ in the Edit menu
c) Delete the area by
• pressing Shift + Del
• or selecting ‘Delete’ from the Edit menu

• or pressing the delete button

d) Using the buttons in the ‘Edit’ panel; cut or copy the area on the

computer’s clipboard. It can then be pasted to any sign and be moved in

the same way as in a) above. As mentioned above, the selected area can also

be completely deleted by pressing the delete button

e) De-select the selected area by right or left-clicking the mouse in the area

8.3.7 Super-X

8.3.7.1 Super-X features

Super-X is a tool which allows the user to add more variation in how messages are presented on a sign. It
has a number of features which allow flexibility and scope such as:

• Scrolling text
• Up to four fields
• Independent scrolling of fields
• Left and right scrolling
• Text justification in field
• Ten preset field layouts
• Programmable route number
• Embedded graphics
• Route number position selection
• Automatic text sizing
• Adjustable route number field width

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Feature Description

Scrolling can also be selected manually – even if the text would fit anyway. This
is controlled by the arrow buttons under ‘Super-X features’. For more details,
please refer to h) How to use Super-X in 8.3.7 Super-X.

The flash arrow will cause the text in the field to flash.
To increase / decrease the font size – the sign only has a limited number of fonts
than can be used by Super-X and this control can only ‘ask’ for a different font (or
font size). If it does not exist, the font will remain unchanged.
To change the inter-character spacing – controlled by left / right buttons.

Proportional second line – when this box is ticked, the lower field will be made one
font size smaller (unless the smallest font is already in use). This increases the
emphasis on the top line.
Inset the route number – to ensure that the characters (including any outline) are
→ surrounded (i.e. including top and bottom) by the background colour. The indent
button image will change when indenting is applied.

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a) Super-X feature comparison

Feature HELEN graphic mode Super-X

1-line message ✓ ✓

2-line message ✓ ✓

2-line asymmetric14 msg. ✓15 ✓

3-line message ✓16 ✓

Text ✓

Graphics ✓ ✓

Programmable route number ✓ ✓

Route number position ✓ ✓

Route number box width ✓ ✓

Justification (left, right) ✓

Scrolling (left, right) ✓

Automatic text sizing ✓ ✓

Scroll on text sizing failure ✓

Continuous loop scrolling ✓

b) Picture gallery

Super-X allows information to be presented in ten different ways: the images below are examples of the ten
modes and were generated from 128 x 17 sign mimics.

Single line

Mode 0 Mode 1

14 i.e. where the top line of text is a different font size to the lower line
15 Only if all pages on that sign are shown asymmetrically; Super-X, however, is able to show a single asymmetric page.
16 A three-line message is possible in graphic mode: refer to Appendix H: Three-line operation for further information.

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Two lines

Mode 2 Mode 3

Mode 4 Mode 5

Mode 6
Three lines

Mode 7 Mode 8

Mode 9
c) How to use Super-X

The easiest way to use

Super-X is by using the
features built into HELEN
from version 2.0o onwards.
When an LED destination
sign is selected, the Super-
X frame will become visible
in the sign designer form.

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When the Super-X box is ticked, additional features become available:

The most likely reason to user Super-X will be to create a scrolling field – for example, where there are a
number of via points to be included. These can be shown on a number of pages but an alternative is to use
a single page that scrolls. There are two ways of creating scrolling text: automatic scroll or selective scrolling.

Automatic scroll occurs if the text does not fit into the required space. The text-fitting routine will reduce the
font size until the smallest font is reached and, if necessary, the text will then scroll in that size as shown
below:

Scrolling can also be selected manually – even if the text would fit anyway. This is controlled by the arrow
buttons under ‘Super-X features’.

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This figure shows

the bottom line
being scrolled. The
top line can also be
scrolled in a similar
way.

Note: The
difference in the
fonts used: this is
described further
in ‘Font selection’
below.

Selecting the right-hand arrow causes text to be scrolled from left to right; this is designed for languages
that read from right to left (such as Arabic, Chinese etc.). Its use in standard text mode will cause the letters
to come out in reverse order (but not back-to-front). This is not an error! It can be prevented by ‘fixing’ the
appropriate field prior to ticking the Super-X box.

Note: Hanover does not recommend combining scrolling and paging in the same sign: whilst technically
possible, the results are usually undesirable, mainly due to timing considerations. Please consult Hanover
if this feature is required.

d) Font selection

The font selection is automatic and as more text is introduced, the font size will be reduced to fit the available
space. If the text will not fit, an automatic scroll will be activated. Under these circumstances, the text will
be scrolled using the smallest font. If a larger font is required, simply click on the appropriate scroll box and
the text will scroll using the largest font possible. By default, the font size of the lower field will never be set
to be larger than that of the top field as the emphasis is usually on the main destination – and this is normally
positioned on the top line17.

e) Creating a Super-X graphic

Super-X allows the scrolling of a particular field. A greater choice of sign configurations is possible e.g. route
number plus three fields etc. However, it does not have the flexibility of the standard HELEN graphical
editing system where a user-defined logo (i.e. a pictogram) or font can easily be created. Also, as Super-X
only works with fonts contained in the sign, scrolling Arabic or Chinese scripts cannot currently be achieved.

Creating a Super-X graphic combines the flexibility of the HELEN graphical system with the advantages of
the Super-X system.

17If the destination is set as the bottom field, then a similar system is possible but at present, this will not be automatic
and requires the use of manual mode.

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Example of creating Super-X logo and text in Times New Roman font:

1. Create or use a pre-defined logo in the same way as for a standard HELEN graphic. Notice the use of
LOGO 16 font: the combination of this font and the character ‘A’ in the route number box will produce
the pre-defined horse symbol18. Add the destination message – in this case, ‘Brighton Races’.

2. Convert the destination message to the desired font (as described in 8.3.2.3 Selecting Windows fonts).
This example uses Times New Roman but any font on the computer can be used.
Note: the message can be added directly using the desired Windows font: it does not have to be created
using the HELEN fonts and then converted.

3. Tick the two check boxes labelled ‘Fix’. These are colour-coded for the appropriate fields. When a box
is ticked, the graphical content of that field is converted to a Super-X graphic.
4. Tick the ‘Super-X’ check box: this automatically enables the Super-X functionality for the graphic. If
desired, the route number field can now be made to scroll left to give a representation of a moving
horse.

18 For a full list of pre-defined symbols, refer to Appendix I: Alpha to symbol converter (Hanover fonts).

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f) Creating a Super-X graphic of part of the screen

The original method for creating a Super-X graphic captures a particular area of the screen as opposed to
a specific field.

1. Ensure that neither Fix nor Super-X has been applied, then convert the desired item – in this case, the

horse (although any part of the sign can be copied) by selecting the area ( )and then copying it

( ). A well as copying, this action will also create a Super-X version of the image.

2. Convert the sign to Super-X and tick the Manual Mode checkbox as shown below.

3. Locate the position to paste in the graphic string (at letter ‘A’).

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4. Highlight the letter ‘A’ and then paste (either right-click on the mouse and select paste or Ctrl+v). The
screen should look like the one below: here, the Super-X message now includes a graphic string and the
representation of the message on the mimic. If required, the horse image can be made to scroll by placing
“\sl” between “mss1” and “{“.

5. Finally, place the cursor at the end of the string and hit the return key. This will change the ‘A’ to the
required horse as shown below.

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8.3.7.2 Extend features

There is also an additional checkbox for creating a Super-X graphic which is potentially wider than the sign.

Example:

This example will be demonstrated on a 32 x 17 Route Number sign for maximum effect. The Windows
‘Times New Roman’ font has been selected to show the message “This is a Route Number sign” as shown
below:

This message does not fit. If ‘Super-X’ is ticked, the message will be shown scrolling in the smallest font for
that sign configuration (auto-scroll) as shown below:

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If the ‘Scroll’ button is pressed, the message will be scrolled using the largest font as shown below:

This works but does not present the message in the selected font (Times New Roman). To use the ‘Extend’
feature, uncheck the Super-X box. By ticking the ‘Extend’ box, a temporary sign switch width of 300 (default
value specified in Helen.ini) is created as shown below and the text can now tbe inserted into the new
available width by clicking Drop. For more information, refer to ‘maxextendwith’ in Appendix B: HELEN
initialisation file (helen.ini).

A scroll bar is displayed below the preview. It allows the user to scroll from left to right for a complete preview
of the text which starts on the left hand side.

Note: the red line is to indicate the actual sign size.

Once ‘Fix’ has been ticked (to create the Super-X graphic – effectively taking a snapshot of the message),
‘Super-X’ can be ticked. The text will scroll automatically in the desired font if it does not fit (as shown below)
and can be made to scroll using the left / right arrows (refer to 8.3.7.1 Super-X features) if it does.

Notes:

• if the ‘Fix’ button is not ticked, the message will scroll in the original Hanover font.

• the order of the keystrokes in this process is critical to it producing the required outcome. A similar
example is summarised in Appendix K: The Super-X process.

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The amount of information used to create the message can be viewed in Manual mode – refer to above
figure. The Extend feature is enough to slow down the system and increase the memory usage so this
technique should be used sparingly.

Manual mode

The features within Sign Designer accessed from the buttons and menus etc. are used to create the signs
required and this will be sufficient for most users. The ‘coding string’ that represents a particular sign can
be viewed by ticking the manual mode box. However, certain settings can only be made by entering specific
characters directly into the code: in these cases, the box must remain ticked or the added information will
be lost. A warning dialogue box is displayed as shown below. More detail about manual mode is given in
Appendix N: Super-X in more depth.

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9. Hanover Technical Support

9.1 United Kingdom

Please do not hesitate to contact Hanover Technical Support located in Lewes, UK for any problem
encountered or for any advice needed for using the HELEN software:

Contact

Phone +44 (0)1273 477528 Ext.615 or Option 2

Email [email protected]

9.2 United States of America

Please do not hesitate to contact Hanover Technical Support located in USA for any problem encountered
or for any advice needed for using the HELEN software:

Contact

Phone +1 (773) 334 9934

Email [email protected]

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Appendix A: Uninstalling HELEN software

The current HELEN installer will not allow more than one version of HELEN to be installed on one machine.
Do not attempt to overwrite the old version of HELEN with a new one in the same folder, as the results are
unpredictable.

A number of extra files are installed to keep a watch on the HELEN installation. If a HELEN system file is
removed accidentally, the installer will automatically correct the error. It is therefore important to uninstall
the software correctly (i.e. do not just delete the directory) otherwise the files will be reinstalled automatically.

If customised font files like 'eurofont.fdb' or any other file with suffix 'fdb' are to be retained, copy them into
a separate folder outside the current HELEN directory. Depending on the operating system in use, the
location of these files will be in the following folder:

• Windows 7 or later: Program Data\Hanover Displays\Helen

With current versions of HELEN, it is possible to uninstall the program from the Windows Start Program
Menu as shown below:

For previous versions: go to Start → Settings → Control Panel and click on 'Add or Remove Programs' as
shown below.

Select Helen and click Remove.

The next step removes any subdirectories or font files that were part of the installation of the older version.
Click Yes to continue un-installation.

The installer19 will also automatically detect any pre-release (beta) versions of the software and either show
the "Another version of this product…." message

19The new installer (used from version 2.0+) cannot recognise previously installed versions of HELEN and will cause
conflicts if the old version is not removed

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or the 'Repair / Remove' form as shown below if an attempt is being made to reinstall the same version of
the software. When the old version has been removed, the installation process must be restarted. Note
the 'Repair' option will re-install any program files that have been corrupted.

If HELEN has been removed using the 'Remove' option shown above, the following window will appear after
the un-installation process finishes to indicate that HELEN has been uninstalled successfully. If 'Add or
Remove programs' has been used as shown above, then no message will appear.

If customised font files have been saved in a separate folder, remember to copy them to the directory where
HELEN is installed after the installation process is complete.

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Appendix B: HELEN initialisation file (helen.ini)

The file named helen.ini contains the initialisation details for the HELEN program. The terms marked with a
grey background would normally be set by the program and not normally changed by the user. The terms
marked with a green background would not normally be adjusted by the general user.

Caution should always be exercised whenever any changes to the helen.ini file are made.

To edit helen.ini20:
Depending on the operating system in use, the location of this file will be in the following folder:
• Windows 7 or later: Program Data\Hanover Displays\Helen
which in both cases may be a hidden folder.
However, the easiest way to modify the file is to use the edit button found on the configuration form. Open
the form via Options → Configuration:

This button will automatically find the correct location of the file. Please note that some of the changes will
need a program restart to take effect.

20Previous to HELEN version 3.1, helen.ini would have been located in the application folder. This caused problems
with Windows 7 or later as any edited file would be copied and moved off to a virtual folder to become the working file.

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The terms within the helen.ini file have the following meanings (text in [square brackets] relates to the
section within helen.ini):

Term Meaning

[setup]:
Sets the default port for loading a dataloader (see keylo below) or using
uploadport
the ‘messages’21 facility on preview. Default =1.
Note: When using ‘messages’, the maximum port value is 16 – however
when loading a controller, the max value is 256.

datapathspec Name of the folder where the last database was accessed. It will
automatically be set by HELEN (no default).

lastdatabase Name of the last database accessed. It will automatically be set by

HELEN (no default).

LastSaveAsFileName Name of the last database saved using the 'Save As' feature. It will
automatically be set by HELEN (no default).

NoSignSize Is set to stop the addition of sign sizes in the eric.bin. This is a back-
compatibility feature and the default setting = False.

NoVEparameter Is set to stop the addition of VE parameter in the eric.bin. This is a back-
compatibility feature and the default setting is False.
Default colour value for a full colour sign (R, G, B).
FullColourDefault
(255,170, 0): original default amber colour for a full colour sign.
Feature to allow up to 4 Info messages (out of a choice of 10) to be added
PresetInfoMsg
to specific routes at design time – Originally required by KMB (default
setting = False).
Refer to Appendix P: Pre-Set Information Messages.

SxMultipage Feature to allow Super-X pages to be combined to allow pages to

synchronised and with accurate page timings. (default setting = False
because the correct version of sign software needs to be used).
Special value associated with processing sign #0 of a KMB database
SpecialRNwidth
with a right-hand route number and will determine the space used by the
contents of the route number field. Using regeneration, it will update
RNwidthused but does not create a new graphic (for retro-fixing an
existing database). Used to enable the generation of header data for
pasting the graphic of a route number into an information page. Do not
remove ‘//’ unless you need this special feature – KMB only.
‘Regenerate Text on Blank Signs only’ needs to be set when
regenerating (will stop the sign being blanked).

shownRNwidth When shownRNwidth is true, a vertical white line will show the width
used by the route number field.

MaskIgnore This will set the number of characters in the route number field that will
cause the column masking to be ignored i.e. if set to 1, then a single
character in the RN field will have masking (if set) but two or more

21 If the ‘Messages’ checkbox (in the Preview screen) does not appear, the upload port setting in the helen.ini file is not
set. If the ‘Messages’ checkbox does appear, there is the option to view the message directly on the sign itself. To do
this, an RS232-485 converter and a lead connecting the PC to the sign will both be needed.

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characters will use the space reserved for masked columns. This feature
is switched off if set to ‘0’. (Default Off)

enableTextMode Will enable signs other than internal LED to work in Text Mode (default
setting = False).

Link The default setting for Super-X generation i.e. between Link2 and the
setting here. Standard setting is ‘1’ but ‘0’ used for RATP.

ThirdLineMarker Is a special character or character string that determines if three-line

mode is used. This is specifically designed for HK but can be used for
any sign high enough to support three lines.

ThreeLineTopBoxHeight_n Defines the allocation of the height of the top field height when using
three-line mode. These allocations will override the sign configuration
settings.

SuperXdefault When set to true, all Super-X capable signs will default to Super-X and
not to graphic mode (default False – Graphic Mode).

MsgSpeed Will set the comms speed when sending messages to the sign directly
from HELEN. This parameter will normally be commented out as the
system will default to 4800 if this line is missing.

MsgBinary Used to set messages (see above) to output as binary format. Default is
False and is therefore normally commented out.
keylo Base address of KeyLo base station. Program will search for a base
station at this address. If not found, then the uploadport value will be
used instead. If this is not a valid port, then port 1 is used.
Defines which font database is to be used. Eurofont.fdb is the standard
fontfile
database for European fonts.
Arabfont.fdb contains fonts that are required for Arabic support and
Chinfont for Chinese support (default = eurofont.fdb). This will define the
default value which can be changed in the program.

ArabicFontName This used to be ‘Simplified Arabic’ and fixed in the code but stopped
working with Window 7. Now brought out to .Ini file for any future
problems.

residualspace Is the minimum number of spaces left, after the text has been dropped,
before the text will be RH justified in a SINGLE_RN. This is to ensure
that the maximum space available is used to separate the RN and
destination.

ericidlen Is the length that the destination ID code should be in the controller. This
should be either 4 or 10 depending on the software in the controller.
However, this value can be altered within the program (default = 10).

maxsigns Determines how many signs HELEN can support. This can be up to 16,
and again is dependent on the controller software (default = 16).

maxsignpages Specifies the maximum number of pages shown (default = 16; max 999).

maxledgrwidth Maximum width of an internal LED sign (default = 255). This value should
be made no bigger than ‘maxextendwidth’.

maxextendwidth Maximum width that the sign can be extended to create a Super-x
graphic (default = 300).

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LED sign type used for Adverts / Stop Lists:

ledsigntype
0 - ANSI, 1 - Upper & Lower Case, 2 - Upper Case (default = 1).
The Outline type value is used to switch on the special outline feature
KarlstadOutlineType
required by Karlstad buses (Sweden).
1=Standard outline of RN (default), 2=Special outline to the left and right
of brackets (16-19), 3= Combination of 1 & 2.

FullOutline Used in NYCT to fully outline the text – previously the corners of the
characters would be left without outline. This is a switch on feature until
Super-x is brought into line (True/False). Default = False.

FrameEnable Is a switch on feature to enable multipage messages to be sent to a sign

– first used with NYCT full colour signs with enhanced memory. Normally
switched off as this feature is presently (July 2016) not available in
standard signs.

Disable_FC_Offset Full colour sign adjustment to switch off the two-column offset NYCT.
Default = False.

TwoLineLock Will allow two line graphic to be made into a left-aligned synchronised
Super-x message. Specifically designed to scroll Chinese and English
messages so generally disabled unless required (True/False). Default =
False.

driverLowerCase With 'driverlowercase' set to '1', it will allow driver’s messages to have
mixed case – ‘0’ will give only uppercase characters.

DriverRemapEnable When set to 1, will allow re-mapping of the character set used for the
driver's message on the controller. This will enable accented characters
to be shown to their nearest equivalent. The substituted characters are
defined in dremap(x) (x default = 1).

ConsoleConfigDisable When set to 1, the Controller Config menu will be disabled (default = 0).

ConsoleEditDisable When set to 1, the Controller Edit menu will be disabled (default = 0).

Two values to set the flash parameters of a Super-X field. These two
Duty
values are combined as follows:
N = (Duty * 100) + Period
Period Duty =1-9 (10% - 90%). Default 0 = 50%.
Period = 1-99 1/10ths second. Default 0 = 10 (1 second).
List of compression strings. Need to be in contigeous order from 0 (no
Compression_n
compression), 1 (standard compression) etc.
These should not be changed without good reason.
Note: compression_0=-q will stop the sign sizes being added to the
uncompressed eric.bin.
Note: compression_2=-j” - D -S -Z2,15 -L2, 15 -V” will give a verbose log
file compression_2= -j” - D -S -Z2,15 -L2, 15”
Compression_3 is zlib

PlainFile When set to True, it will cause Sendwrap to transfer an uncompressed

file which can be useful if the file is big and the controller does not have
sufficient space to uncompress or when sending to an old Eric via a
Keylo (default = False).

ProgRNbackCompat This feature will ensure backward compatibility with older versions of
HELEN. The combination of a single ‘%’ character in a SINGLE_NONE
configuration will cause the ‘%’ to be written to the database in TEXT

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MODE. This will ensure that the controller will recognise it as a

programmable route number (will set the -% switch to Database.exe).
This feature was originally set automatically, however, it creates a
problem for Multicolour RN signs as it puts it into text mode and removes
any colour info. In discussion, it appears that this feature is not actually
required and has therefore been switched off. For safety, it can be re-
enabled if required by setting ‘True’ (default = False).

Delimiters The delimiters are used when turning text in 'Title Case'. Use a pipe
character '|' to delimit this list (a space character is automatically included
as a delimiter in the actual list). Delimiters= -|.|,|~|/
List of exceptions used when setting text into title case. Word will be
exceptions
reproduced exactly as shown.
Exceptions= via, on, by, upon, under, ASDA, COOP, NEC, NIA, ESCC,
de, du, a.
This is the list of suitable fonts for a particular sign height that the ‘Select
autofonts_n
Standard Fonts’ button will use. This list can be edited but must not
contain more than 20 for any sign.
The 'n' indicates the height of the sign
(i.e. autofonts_16 for a 16-high sign).
This list is used if a specific autofont_n list is missing (i.e. a 16-high sign
autofonts
is selected but autofonts_16 is unavailable).

If an autofont is not available for a particular sign height, the program will
choose from the list below (no more than 20).
Autofonts=0705C1E1,0705N1E1,0708B2E1,0806C1E1,0808B2E1,141
0C2E1,1411B3E1,1608C2E1,1610N2E1,1613B3E1
This is the list of suitable fonts for a particular sign height that the ‘Select
autoRNfonts_n
Standard RN Fonts’ button will use. This list can be edited but must not
contain more than ten for any sign.
The 'n' indicates the height of the sign (i.e. autofonts_16 for a 16-dot-
high sign).
This list is used if a specific autoRNfont_n list is missing (ie a 16-high
autoRNfonts
sign is selected but autoRNfonts_16 is unavailable).

If an autofont is not available for a particular sign height, the program will
choose from the list below (no more than 20).
autoRNfonts=0708B2E1,0808B2E1,1110B2E1,1411B3E1,1513B3E1,1
613B3E1,1713B3E1,1912B3E1,2430N4R1,3015B3E1
altChineseAutoFonts New system adopted with HELEN v2.0o has a separate alternative list
and of fonts for Arabic and Chinese. The presence of an Arabic or Chinese
altArabicAutofonts keyboard will make the selection automatically.

UserFile Defines the name of an optional user binary data file. Create and save
the file in the usual directory and substitute the word "User" for the name
chosen for this file. Then on the SAVE OUTPUT FILE form, click the User
checkbox. The user file data is then appended to the end of the eric.bin
file (default = user.bin).

MaxDrvLen Determines the maximum length of the driver's messages. Note: some
controllers are unable to support a length greater than 16 (default = 16).

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disableinterpolate If set to 1, it will disable the automatic insertion of preamble references

(default = 0).

NoFirstDrvMsg Determines which pages of the driver message will be shown. It defaults
to 0 - this will show all pages. If this is set to ‘1’, then the first driver msg
will not be put in the eric.bin.
If set to '1', it will enable the creation of container files (default = 0).
ContainerFileEnable
Note: At present, container files and compressed files are mutually
exclusive. If container files are set, then the createcompressedfile flag
will be ignored. Also, the Save-As feature is disabled when container files
are enabled.

NoConfirm When set to 1, it will remove the need for confirmation (i.e. clicking OK)
when downloading to a controller (default = 0).

Polling When set to 1, it will enable polling. This obviates the requirement to set
the dataloader to 'Loading' (default = 0).

finalspeed Will set the final negotiated speed between HELEN and the controller.
Can be useful if there is a problem with the controller. Not normally
required and therefore commented out.

OldSwGui A backward compatibility measure to use the old SwGui should

unforeseen problems occur using the new system (True/False). Default
= False therefore commented out.

SpecialAlign Special alignment overrides the default alignment (centre) of the

destination fields (Left/Right/Centre{Default}).

sxGraphicNoTrim Will turn off the trimming of any white space from the creation of a Super-
X graphic (True/False). Default = False, i.e. it will trim by default.

sxBlankCols This will set the number of blank columns between the route number field
and the destination field(s) (default = 2: Value limited between1-9).
Original Graphic mode has a set value of 1.

dremap(x) See DriverRemapEnable.

AdvertUpperCase Section to sort out limitations in advert processing. Until this change,
control characters were always converted to lower case. This caused
problems when a capital 'P' is used to try and create a long delay. To
avoid back compatibility issues, the lowercase conversion will be
maintained unless explicitly switched off here. 'AdvertUpperCase' is
False by default and therefore commented out.

AdvertExtraControlCharacters Extra control characters can be added to avoid unknown characters

being ignored.
Determines the number of message pages that can be shown.
MaxMsgIdDigits
It defaults to 2 giving a maximum number of 99 (i.e. MaxMsgIdDigits=2:
01 to 99). This can be changed to 3, which will give a maximum number
of 999 (i.e. MaxMsgIdDigits=3: 001 to 999). Note: 3 digits not yet
supported in controller - do not change without reference to Hanover
Displays.
When set to 0, it will ensure the configuration box is unchecked within
Addconfigparams
‘Save Output File’ form.
Default = 1 for checked.

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Createcompressedfile When set to 1, it will create a compressed version of the eric.bin

(Eric.Whf). Note: At present, container files and compressed files are
mutually exclusive. If container files are set, then the
createcompressedfile flag will be ignored.

Customcolours List of extra colours that have been selected by the user (automatically
set).

LastTTfontName Last selected Windows font (automatically set).

LastTTfontBold Weight of last selected Windows font (automatically set).

LastTTfontItalic Set if the last selected Windows font was italic (automatically set).

inhibitSXenhancedColourFeat Will restrict the generation of any Super-X outline to either black or white
ures and will inhibit the generation of the enhanced colour system for Super-
X (default = False).

RegenSideSignWithTT Will enable TT (true type) fonts to be regenerated into a side sign.
Normally not recommended so disabled by default (True/False). Default
= False.

maxstripetype Specifies the maximum number of stripe types for colour signs (if
missing, then the default = 15). Note: default has been increased to 19
for Karlstad.
support=support@hanoverdis E-mail addresses for Hanover Support and Backup. Only to be changed
plays.com by Hanover Displays.
backup=backup@hanoverdis
plays.com
supportsubject=Support Helen
backupsubject=Back-Up
Helen
supportfilename=Support.Zip
backupfilename=BackUp.Zip
LastRatpProject= Automatically filled in by the program.
Sendername=
Sendercompany=
Sendertelephone=

[Recent Files]

MaxNumberOfRecentFiles Displays the maximimum number of recently used lists that will be
displayed (default = 10).

RecentFile_n List of recently used lists (where n is a number from 0 to

(MaxNumberOfRecentFiles-1)).

[language]

lang Describes the language to be used in the program. It is based on the

international telephone dialling code. This can be changed within HELEN
via the 'Language' option (default = 44).

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langfallback Will set the fallback language if a translation does not exist. This can be
switched off by either removing or commenting out the line or setting to
‘0’ (zero).

[convert]

Translate Only to be set by Hanover

Conv1 Only to be set by Hanover

Out to Return Only to be set by Hanover

Conv2 Only to be set by Hanover

[display]

pagespeed Length of time (in 1/10ths of a second) that each page of a scrolling
display is shown in the preview window. Note that the real-time page
duration is determined by the controller (default = 30, i.e. 3 seconds).

[UnicodeFontBlocks]

ActiveFonts Basic Latin, Coptic, Cyrillic, Greek and Coptic, Latin Extended-A, Latin-
1 Supplement

[signtypes]
The [signtypes] section contains all the display types that are available
sX
in HELEN.
sX = name, width, height, code, features where X is a decimal number
starting at 1.

[console]
Contains a list of the selectable protocols22 available for the controller.
protocols
Contains a list of selectable sign parameters23 (profile editing).
sign_params

22 List of protocols: SIGN, DIAG, TERM, AACHEN-IBIS, AESYS-A, ALMEX, AUBAGNE, BEEP, BKB, BKBCORUNA,
BKBDIG, BKBMAT, BKBSANTANDER, BKBVALENCIA, BLUETOOTH, CAMP-Pulse, CAPETOWN, CFL-IBIS, CGA_A,
CIBOR, CIBOR-2, CIBOR-3, DECT, DUBWAYF, DUHAMEL-A, ELECT-A, ERG-A, ERG-B, ERG-C, ERG-D, GPS,
GPSLOG-GPS, GPSLOG-LOG, GTMH-1, HANO-1, HANO-2, HANO-1F, HANO-2F, HANVOX, HCPS, HIAWATHA, IBIS-
2, IBIS-3, IBIS-4, IBIS-5, IBIS-6, IBIS-TV, IBIS-VMX, IBIS-WL, IBIS-ZZ, IBISSANTANDER, IBPERUGIA, INEO-A, INTRA-
TCRA, ISR-1, J1708-1, J1708-2, J1708-2A, J1708-3, KOR-1, KOR-2, KOR-3, KOR-4, MONET-A, MONET-B, MS,
MURCLOAD, MURCLOAD19, NETNCE, NYCT, OCTA, OPTILE, PRODAT-A, PRODAT-B, RELAY, RGLIT, RSL, SEMA,
SEREL, SLE, SOCRIE-A, SOCRIE-B, SPEC-A, SPEC-B, STAAB-IBIS, STP403S, SYSECA-A, TERNI, TGX150-A,
TGX150-B, TGX150-C, TGX150-D, VDV-IBIS, VIGIE-ALOG, VIVA1
23 Sign_params = -,*,0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,RN,HANCIS,HTC,HV,NN,XN,@

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Appendix C: Container Files

Appendix C-1: What is a container file?

A container file is an output file generated by HELEN which contains a set of message binary files (Eric0.Bin,
Eric1.Bin etc). Each message file is intended for a specific set of signs fitted on a vehicle. The container
file is loaded into the dataloader / Keylo and then only the message file pertaining to that particular display
set is transferred to either the Deric+ or Eric++ sign controller24.

Appendix C-2: Why use container files?

Without a container file, there are two options for a fleet of vehicles with different sets of signs:
• create a separate destination list for each type of bus and load each into a separate dataloader.
• create a single destination list which includes all the sign variants; then by using the profile technique,
select the appropriate profile number. This option results in a much larger database being created
than each bus actually needs.
The Deric+ controller has a maximum of about 650k bytes of available memory. However, if there is a wide
range of different signs together with an extensive destination list, this is not enough memory to hold a single
HELEN list.

With the use of container files, each controller only accepts the data that it needs, but the user can still keep
all the message data for all the sign types in one destination list directory - as in the second option above.
In this way, only one list has to be created and maintained and a significant amount of memory space in the
controller is saved.

Appendix C-3: Configuring HELEN to create container files instead of normal Eric.Bin files

A container file can only be created if profiles have been set up (see section c) in 7.2.1.8 Signs.
From the main destination list window, select Options → Configuration → Output File Creation → Container
(see section 7.2 Options menu). A container file will then be created.
For each profile there will generally be an Eric#.Bin, where # corresponds to the profile number (profile 1
will create Eric1.Bin etc.).
Note: if the container file option is not selected, there will only be a single Eric.Bin file, regardless of however
many profiles there are.

Appendix C-4: Establishing that HELEN has created a container file

When 'Save Output File' is selected, there will be a list of all the files that have been created.

24Any sign controller that can be loaded by a USB memory device has more internal memory and doesn’t need this
technique

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The figure on the left shows confirmation that a standard, single Eric.Bin file has been created whilst the
figure on the right shows that a container file with five files has been created corresponding to five profiles25.

When ‘Options’ followed by ‘Configuration’ are then selected:

• If standard container files are required, refer to a) Standard container files.

• If profiles are required for container file loading, refer to b) Selecting profiles for container file loading.
a) Standard container files

When ‘Container’ followed by ‘OK’ are selected:

Note: For more details about the ‘Configuration’ tick box , refer to b) Selecting profiles for
container file loading.

25The number of files produced will actually depend on the configuration settings. If the display allocation is the same
between profiles, then an extra Eric#.Bin file will not be produced as this would contain duplicate information.

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When ‘File’ followed by ‘Save Output File’ are selected, the following window will be displayed:

When ‘OK’ is selected, the following figure confirming that multiple Eric.Bin files has been created, will be
displayed:

When ‘File’ followed by ‘Send Output File’ are selected, the Keylo can now be loaded in the normal way.

Note: Ensure that the controller has the correct profile set before plugging in the Keylo.

Now proceed to section Appendix C-5: Downloading a container file.

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b) Selecting profiles for container file loading

In extreme case, the Keylo may not be able to hold all the data of all the profiles. One way around this
problem is to only store the appropriate profiles for particular vehicle type e.g. one Keylo will be loaded with
the profiles for all double deck buses and another Keylo would be used to store the profiles for all single
deck buses. This method will still allow one list to be maintained.

Example of list with 5 profiles:

This time, the ‘Configuration’ box will need to be ticked followed by ‘OK’:

When ‘File’ followed by ‘Save Output File’ are selected, the following window will be displayed:

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When ‘OK’ is selected, the following figure confirming that multiple Eric.Bin files has been created, will be
displayed:

When ‘File’ followed by ‘Send output file’ are selected, the following window will be displayed:

The available profiles will be displayed in the ‘Profile’ frame on the right hand side.

On the left hand side there are 8 available presets. These presets will allow for easy selection of frequently
used combinations.

Note:
i. The name of the preset can be changed by double-clicking on the preset name:

ii. The desired preset name can then be entered:

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iii. This process for further preset names can be repeated if required:

Two examples of how the preset feature can be used are as follows:

• Example 1: Preset 0 will be used to create a container file with profile #0 and profile #2.
Note: the preset name ‘Preset 0’ will be in bold once a profile has been selected.

• Example 2: Preset 1 will be used to create a container file with profile #1, profile #3 and profile #4.

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The normal File Load dialogue will then be shown. Now proceed to section Appendix C-5: Downloading a
container file.

Appendix C-5: Downloading a container file

Once ‘OK’ is selected in the above ‘Profile’ window, the SendWrap window will be displayed:

Note: Please make sure ‘KEYLO1’ is set in Send Port.

Plug the Key-lo into the base station and the transfer will automatically start.
There are two standard methods of loading a sign controller and both will support container files:
• Loading a Keylo from the computer running HELEN and then load the controller via the Keylo.
• Via a Deric+ or Eric++ configured to be a dataloader26
The key to using a container file is the profile setting on the controller. The profile number will extract the
appropriate part of the container file required for that unit (the example is for a Deric+ but would be similar
for an Eric++).

Go to 'System' on the controller (if necessary, refer to the particular controller manual)

and press the F/E key until PF is shown.

Use the left arrow key to select the Profile number which can be in the range 0-15 (default = 0).
Notes:
• When using a KeyLo, the loading will be automatic.
• When loading an Eric or Deric as a dataloader, the dataloader may also need to have a Profile Number
selected. This profile number needs to correspond to a profile that actually exists (it doesn't matter
which one). So for the example in the above figure, a profile setting of 1,2,3,4,5 or 6 will work but not
the default 0.

26 This is an obsolete method and Keylo loading should always be used in preference.

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Appendix D: Route Browse

The route browse system uses a route code as well as a destination code and groups all destinations for a
given route together. The simplest example is a bus that shuttles between two destinations, e.g. route 28
goes from Brighton to Ringmer and from Ringmer to Brighton - same route number, two destinations.
However, some journeys terminate at other places (Lewes, Uckfield and Tunbridge Wells, for example).
The advantage of Route Browse is that the driver can enter the route number and then need only to use the
up / down keys on the controller to select the required destination - the browse will be limited to the
destinations on that route.

To enable Route Browse: in the Destination List, go to Options → Console config. (then select relevant
profile) → Modify → Advanced and tick the Route Browse checkbox in the profile configuration as shown
below.

Then click OK and OK to return to the main window.

Click New to show the route and destination codes (four digits in each) in the 'Enter Route Code and Name'
window as shown below.

After entering the details for various destinations, click OK and ‘re-load’ the list by selecting File → Load.

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The list will now show separate fields for route and destination as shown below:

• Adding Route Browse later

It is possible to add the Route Browse feature to a destination list that has been built without it.

This figure shows an extract from a destination list

before Route Browse is deployed:

This figure shows the same list afterwards, when the box
‘Route Browse’ shown above is ticked:

The route code field of each destination list item can now
be modified manually by incorporating the route number
via the Edit function.

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Appendix E: Working with Arabic characters

From HELEN version 2.0o, there are two methods of implementing the Arabic writing system. The original
method uses specific Hanover fonts which are often useful if there is a lack of space. The newer method
uses the Windows font system to render the characters. This appendix describes both methods.

Note: Hanover fonts give a better result on a smaller sign and take up less space.

Appendix E-1: Hanover font system

The Arabic auto-font selection works in a slightly different way to the standard European auto-font selection.
Fonts are selected from an alternative font list (found in the helen.ini file) when a text entry box is marked
as Arabic. The marked box will be evident by having a light brown background colour

To mark a text entry box as Arabic, simply click in the box, select the appropriate keyboard as shown below
and enter the required text. Similarly, to change the language applicable to a box, delete any text present
and select the required keyboard afresh. Depending on the PC's settings, toggling between keyboards can
be done using Alt+Shift.

Once a box has been marked for a particular language, the appropriate keyboard will be automatically
selected for that text box when editing.

For users of Windows 7 or later, the standard operating system can be extended to allow the use of Arabic
operation. First, check to see if the required language is already installed: select Start → Control Panel →
Region and Language.

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Next, click Change keyboards… to install an appropriate keyboard as shown below:

Note: The correct keyboard may already be installed, in which case this stage may be omitted.

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Click Add to add an appropriate Arabic keyboard such as Arabic (Saudi Arabia) as shown below:

The following selections have been used successfully but other configurations will be possible.

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After choosing the required keyboard as shown above, click OK and from the following window, select the
'Administrative' tab to set the correct code page.

Select ‘Change system locale…’ to change it as shown below:

Click OK and the language/keyboard installation should be complete. All that remains is to select the
required font file.

• Selecting a font file

HELEN is supplied with a number of font files. The default fonts are contained in a file called Eurofont.Fdb
and this, as the name suggests, contains the fonts required for the major European languages. Other files
are included to support the specific requirements of particular customers or particular language systems,
e.g. Arabfont for Arabic writing systems.

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Prior to HELEN v2.0o, the various font files were selected by editing the helen.ini file but this can now be
done via Options → Configuration from the Destination List screen as shown below.

This setting will be retained with the

database and will automatically be set
when the database is reloaded.

That concludes the setup process;

European or Arabic characters can now
be entered normally into the relevant
text boxes. Remember, to select a text
box as Arabic, simply insert Arabic
characters. Once selected, the
keyboard will automatically change to
the appropriate language.

Appendix E-2: Windows font system

The great benefit of this system is its ability to take advantage of the numerous input methods and fonts
available with Windows. Apart from selecting a font file as shown above, the settings required are the same
as for the Hanover font system. The Windows font system can be identified by the light blue background
colour as shown below:

On the Sign Designer screen, tick the box: the text entry box will become light blue.

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Then click Font to select an appropriate font from the figure as shown below:

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Appendix F: Working with Chinese characters

From HELEN version 2.0o, there are two methods of implementing the Chinese writing systems. The
original method uses specific Hanover fonts which are often useful if there is a lack of space. The newer
method uses the Windows font system to render the characters. This appendix describes both methods.

Note: Hanover fonts give a better result on a smaller sign and take up less space.

Appendix F-1: Hanover font system

The Chinese auto-font selection works in a slightly different way to the standard European font selection.

Fonts are selected from an alternative font list (found in the helen.ini file) when a text entry box is marked
as Chinese. The marked box will be evident by having a light brown background colour as shown below:

First, check to see if the required language is already installed: select Start → Control Panel → Region and
Language.

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Next, click Change keyboards… to install an appropriate keyboard as shown below:

Note: The correct keyboard may already be

installed in which case this stage may be
omitted.

Click 'Add' to add a keyboard.

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For users of traditional Chinese characters the following can be recommended (it may be that other
configurations are possible but the following have been used successfully):

Select 'Chinese (Taiwan)' and a number of different entry methods can now be selected. Choose the most
suitable method as shown above. Click OK.
The new keyboard(s) will now be shown as follows:

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If required, click 'Properties' with the appropriate Chinese keyboard highlighted. The following figure shows
the properties page for the New Phonetic IME.

Select ‘Character Set…’.

The following ‘Character Set Settings’ window will be displayed:

As the HELEN font system will only work with the Big 5 character set, ensure that the 'BIG5 characters
only' box is ticked (see later in this document for Hong Kong Supplementary Character Set). Click OK, which
will bring back the ‘Text Services and Input Languages’ window. Click OK again which should cause the
‘Reglion and Language’ window to re-appear.

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Now select the 'Administrative' tab to set the correct code page.

Select ‘Change system locale…’ to change it as shown below:

This part is important as the HELEN program does not have Unicode capability (and all Chinese characters
entered will appear as a '?'). Just select 'Chinese (Traditional, Taiwan)'. Click OK and the language / keyboard
installation should be complete.
There should now be a language toolbar present on the screen as shown below:

Characters can now be selected by a variety of methods (a couple of examples are shown).

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The IME pad option will be as shown:

Or Cangjie: the following window shows the result of entering 'L' ….

…. and the following window shows the end result once the character has been 'dropped':

Remember, to select a text box as Chinese, simply insert Chinese characters. Once selected, the keyboard
will automatically change to Chinese.

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Note: When the language toolbar is minimised, the right hand side of it can sometimes disappear. This means
that the complete bar cannot be accessed. If this is a problem, simply 'Restore the Language bar' (right-click)
and the complete language bar will be available. Depending on the PC's settings, toggling between keyboards
can be done using Alt+Shift.
• Selecting a font file
HELEN is supplied with a number of font files. The default fonts are contained in a file called Eurofont.fdb
and this, as the name suggests, contains the fonts required for the major European languages. Other files
are included to support the specific requirements of particular customers or particular language systems -
e.g. Chinfont.fdb for Chinese writing systems. Prior to HELEN version 2.0o, the various font files were
selected by editing the helen.ini file but this can now be done via Options → Configuration from the
Destination List screen.

This setting will be retained with the database

and will automatically be set when the
database is reloaded.

• Hong Kong Supplementary Character Set (HKSCS)

Customers in Hong Kong will probably need to use characters in addition to the Big 5 set: these are
contained in the Hong Kong Supplementary Character Set (HKSCS). HELEN can work with these additional
characters but, to enable the HKSCS to function, support needs to be downloaded from the Microsoft web
site to ensure that the required font (MingLiU_HKSCS) is available.

www.microsoft.com/hk/hkscs/default.asp.

As described on the linked page, there is a possibility that existing destination lists will include user-defined
characters which are impossible for the system to recognise. In these cases, the system will produce a '?'
in the text box but the sign itself may show the correct character.

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Appendix F-2: Windows font system

The great benefit of this system is its ability to take advantage of the numerous input methods and fonts
available with Windows.

The Windows font system can be identified by the light blue background colour.
To include the appropriate Supplementary Language Support, select Start → Control Panel → Region and
Language.
The appropriate keyboard can now be added. Chinese (Simplified, PRC) is suitable for simplified Chinese
characters as shown below.

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Next click "Properties" with the chosen keyboard highlighted as shown below:

The following window shows the settings that can now be set to the user's preferences:

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After choosing the required keyboard as shown above, click OK and from the following window, select the
'Administrative' tab to set the correct code page.

Select ‘Change system locale…’.

HELEN is not Unicode-compatible, so the appropriate code page needs to be set. To match the keyboard,
'Chinese PRC' needs to be selected as shown below: which will require a computer restart as shown below:

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This will require a computer restart as shown below:

There should now be a language bar on the screen. The figure below shows a 'restored' language bar.

On the Sign Designer screen, tick the box - the text entry box will become light blue. Then click Font to
select an appropriate font as shown below:

The following windows show some font options (Simsun & Arial). The system works without choosing a
specific Chinese font.

Now the required Pinyin can be entered into the text box: see the example below:

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If the space bar is pressed, the Pinyin will be converted into a simplified Chinese character (or a choice of
glyphs depending on the settings as shown below:

After selecting the appropriate Chinese character, it should now be shown as follows:

This process is continued until the complete phrase is built and then dropped.

Pinyin is the official system for transcribing Chinese characters into Latin script in the
People's Republic of China, Republic of China (Taiwan) and Singapore. It may also be used
in reverse as an input method to enter Chinese characters into computers, one approach
being to type in the Chinese word phonetically (i.e. spelling the 'sound' out in English as
shown in the above example).

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Appendix G: Installing Keylo drivers

HELEN can use a Hanover Displays base station and Keylo system to load data into a Deric or Eric controller
(the DG3 uses a USB stick). These devices need a special driver which will need to be installed separately.

Important Note: From HELEN V3.9 onwards, the Keylo drivers will be installed automatically when HELEN
is installed.
However, if you need to install the drivers manually, please follow the procedure below:
• Ensure HELEN has been correctly installed.
• Check that the base station is not connected to the computer.
• Go to Start / All Programs / Hanover Displays / Install Keylo Drivers27.

• Follow the instructions given by the driver installation wizard.

• On connecting the base station, the drivers will be installed.

27 This is for Windows 7, other operating systems may be slightly different.

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Appendix H: Three-line operation

Although specifically used to support Chinese customers who wished to show one 16 LED-high line of
Chinese and two 7 LED-high lines of English on a 32 LED-high sign, this feature can be used to present
any three lines in a similar fashion. It can be used on the four larger destination signs shown below and
can be activated by enabling ThirdLineMarker=_+ in Helen.ini.

The default settings are defined in Helen.ini and can be customised as required.

Sign Height Top Line Middle Line Bottom Line

17 5 5 5
19 7 5 5
24 12 5 5
32 14 8 8
The figure below shows a 32-LED-high sign with a top line height of 14, a middle line height of 8 and a
bottom line height of 8.

Note: the text in the top box is normal while the lower box has a field separator of _+ (no space is required
either side of this pair and a different separator can be defined in Helen.ini).

If standard fonts are selected for use in the sign parameter editor, not all the appropriate sizes may be
present; it may therefore be necessary to add others to allow all three lines to appear satisfactorily.

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Appendix I: Alpha to symbol converter (Hanover fonts)

Pre-defined symbols (icons, pictograms) that can be deployed using Hanover fonts are shown below.
Note: deploying these symbols in signs of less than 14 LEDs height (LOGO font) or 16 LEDs height (LOGO16
font) will not produce a desirable result.
Note also that upper case alpha characters must be selected.
To create new symbols, refer to section a) in 7.2.3.8 Creating new characters.

LOGO LOGO16
alpha symbol alpha symbol

A A

B B

C C

D D

E E

F F

G G

H H

I I

J J

K K

L L

M M

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Appendix J: Custom installation

The custom installation process allows a standard version of HELEN to be configured to a customer's
specific needs. Custom requirements may be for:

• additional or modified files (stored in the Common Application Data area)

• or one or more pre-defined destination lists (stored in a suitable location on the user’s PC).
Customisation can take place at the time HELEN is installed for the first time (or when a fresh install is
undertaken) or as a modification to an existing installation. The latter allows updates of an existing system
without having to do a complete installation and is useful when wishing to update a font library, a version of
helen.ini or to load a new database.

Appendix J-1: Customisation at the time HELEN is installed

Place the installation software (an .msi file) in its own folder on the PC's local hard drive (installing across a
network is not recommended). Create a new folder called 'Custom' and place it in the same folder.

Add the files relevant to the desired customisation to the 'Custom' folder (an example is shown below):

In this case, the following will be installed:

• a new font library 'NEW_FONT_LIB.fdb' will be added to the standard installation, along with
• a modified 'helen.ini' which may have been pre-configured to use a particular font database (perhaps
the one also being loaded) and to work in a particular language, and
• a folder containing one or more destination lists which are to be loaded on the user’s PC - see
below.

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Here, there are two lists (List 1 and List 2) to be loaded. It is important that each list is contained in an
individual folder. The 'helen.ini' file will be edited automatically and will associate itself with the last list
loaded (also automatically).

Below are the contents of a typical ‘List 1’:

List 1

The user may see a slightly different list but standard files of the route number type (.01r, 02r etc) plus a .han
and a .mdb file as shown above should be present. There may also be other files such as an eric.bin file.

Ensure no other programs are running and then install HELEN - see section 2 Installation in the HELEN
operating manual. Amongst the files that are installed on the PC will be 'custom.exe': this will automatically
act on the files in the 'Custom' folder and install the customised version of HELEN as required. The only
interaction necessary is for the user to determine where the list(s) should be installed. The default location
is where the computer normally stores HELEN data for all users:

C:\Users\Public\Public Documents (Windows 7 or later).

This can be changed by clicking Browse and then selecting / creating a new location.

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NOTE:

There is a bug when using Make New Folder as the new folder
created does not appear in the list (although it has actually been
created). The easiest way round this problem is to click OK and
select Browse again: the new folder will then appear and the
name can be changed as desired. This is a bug caused by the
operating system and does not occur when running custom.exe
as a standalone program (refer to Appendix J-2: Customisation
after HELEN has already been installed).

Appendix J-2: Customisation after HELEN has already been installed

If necessary, install HELEN (see section 2 Installation in the HELEN operating manual). Amongst the files
that are installed on the PC will be 'custom.exe' - copy this into a folder on the desktop. Create a new folder
called 'Custom' and place it in the same folder.

Place the files relevant to the desired customisation into the 'Custom' folder (e.g. as below):

Run custom.exe (by double-clicking on it) - it is advisable to close all other programs first. The remainder of
the process is the same as in Appendix J-1: Customisation at the time HELEN is installed above.

Additional Details
When the program copies files across, it will also change the security access to ‘Everyone’ as files copied to
Program Application Data would normally only be given read-only access (which defeats the object of
copying these files to this location). This also applies to files copied to the 'All Users Data' area. If files are
copied from a CD, then the default read-only attribute will be removed.

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A feature of this custom installation is that it is not part of the HELEN installer and therefore does not remove
the files when uninstalled. This can be useful if a customer-specific font has been loaded, as it will not be
removed when a new version of HELEN is installed.

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Appendix K: The Super-X process

This example will create a Super-X logo and text in Times New Roman font.

1. Create or use a pre-defined logo in the same way as for a standard HELEN graphic. Use the
LOGO16 font: the character 'A' in the route number box in LOGO16 will produce the pre-defined
horse symbol28.

2. Add the destination message - in this case, 'Berwick-on-Tweed Raceday is cancelled' and click Drop.
This message is much too long to fit the destination display area so none of it is shown.

3. Convert the destination message to the desired font. This example will use Times New Roman.

Note: the message can be added directly using the desired Windows font: it does not have to be
created using the HELEN fonts and then converted.

4. The text does not fit so tick the 'Extend' box to artificially extend the destination display area, and
click Drop. The 'Drop' action causes as much as possible of the text to fill the area - but, in this
example, it still does not fit.

5. Tick the two check boxes labelled 'Fix'. These are colour-coded for the appropriate fields. When a
box is ticked, the graphical content of that field is converted to a Super-X graphic.

6. Tick the 'Super-X' check box to enable the Super-X functionality for both the horse graphic and the
text. The text scrolls automatically because it does not fit. If desired, the horse graphic in the route
number field (which does fit) can now also be made to scroll left using the Super-X arrow feature to
give a representation of a moving horse.

28 For a full list of pre-determined symbols, refer to Appendix I: Alpha to symbol converter (Hanover fonts).

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Appendix L: Programmable route numbers

A programmable route number allows one destination to have any route number selected, whilst only
appearing once in the list. In instances where there are multiple routes terminating at the same location,
this has the advantage of reducing the number of destinations that are entered in HELEN, thereby reducing
the size of the list.

a) Creating programmable route numbers in HELEN

1. In order to create a programmable route number within a destination, the route number has to be
changed to a percentage sign (%) in the Sign Designer.

If the display is in graphic mode, the percentage sign will not display in the mimic. However, if it is
in Super-X, it will show as ‘444’:

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2. Route Num.' will need to be selected in Console config:

Select Options → Console config. → Select Profile 0 → Modify …

3. … → Advanced' tab → tick 'Route Num':

It is worth noting that a list can:

• comprise exclusively programmable route numbers,

• or comprise just standard destination codes,
• or be a mix of the two.
In instances where the route number is particularly long, e.g. N700, it might be easier not to include this
as a programmable route number, so that it does not have to be entered manually by the driver.

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b) Inputting a programmable route number on the controller

• For Deric controller

Step Description Figure

1 Press the - 'Route no:' will be shown Route no: -

----
2 Use the keys to select the route number and Route no: 25
press the key to enter ----

3 Press the key twice - 'Dest no:' will be shown Dest no: -
----
4
Use the keys to select the destination code… Dest no: 0001
----
…and press the key to enter

BRIGHTON
25 0001

• For Eric controller

Step Description Figure

1
Route no: -
Press the button - 'Route no:' will be shown
----
2 Use the alphanumeric keyboard to select the route number
Route no: 25

and press key to enter ----

3
Dest no: -
Press the button - 'Dest no:' will be shown
----

4 Use the alphanumeric keyboard to select the destination

Dest no: 0001
number…
----

…and press key to enter BRIGHTON

25 0001

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• For DG3 controller`

Step Description Figure

1
Press the - 'Route no:' will be shown Route no: _
----

2
Use the keys to select the route number and Route no: 25
----
press the key to enter

3
Press the key twice - 'Dest no:' will be shown Dest no: _
----

4
Use the keys to select the destination code… Dest no: 0001
----

….and press the key to enter Brighton

25 0001

• For EG3 controller

Step Description Figure

1
Press the - 'Route no:' will be shown Route no: _
----

2 Use the alphanumeric keys to select the route number and

Route no: 25
press the key to enter ----

3
Press the - 'Dest no:' will be shown Dest no: _
----

4 Use the alphanumeric keys to select the destination

code… Dest no: 0001
----

….and press the key to enter

Brighton

25 0001

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c) Selecting letters for programmable route numbers on the controller

• For Eric controller

Step Description Figure

1
Route no: -
Press the button - 'Route no:' will be shown
----
2 Press the number button with the required letter on it, e.g.
Route no: 1

for letter “A” ----

3
Route no: A
Press until 'A' displays and or the number
buttons if other letters / numbers need to be entered ----

BRIGHTON
A ----

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Appendix M: Driving a sign directly from a computer

There are occasions - for example, when testing - when it is useful to be able to control a sign directly from
the PC. A USB-to-RS485 converter cable will be needed (obtainable from Hanover).29
1. Determine which serial port is used by the converter by referring to Device Manager30 on the PC. In the
example below, COM4 is being used.

2. In HELEN, go to Options → Configuration, set

the correct port number in 'Send Port' and click
OK.

29 Other communications connections can also be provided. Consult Hanover for details.
30 Normally accessed via Control Panel.

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3. On the HELEN main screen, choose a destination code and select Preview. In the Preview screen, tick
the Messages box and HELEN will then send out all the messages shown on the preview screen to the
signs which have been connected to the RS485 output of the converter. On the Hanover converter, pin
#1 is RS485 black wire ‘B’ and pin #3 is RS485 red wire ‘A’.

A virtual LED to the left of the tick box indicates that the message is actually being sent. A
small text message will illuminate it only momentarily (indeed, it might not even be seen)
whereas a graphic message will keep it illuminated for a long time - this demonstrates that
message transmission is not instantaneous.

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Appendix N: Super-X in more depth

a) Introduction

Super-X is Hanover's sign control language which allows the user to insert commands into the message to
determine how it is presented on the sign. It defines the exact form and content of these commands.

At present, information is presented on a sign by entering text in the Sign Parameter Editor and then sending
it as a graphic message to the sign31. However, this alone does not allow messages to scroll: Super-X has
been designed to address this issue.

Basic information on how to make use of Super-X is given in section 8.3.7 Super-X. This appendix goes
into the feature in more depth.

b) What does Super-X look like?

Imagine we want to show 'Newhaven' on a sign. The Super-X text would be:
{\mode0 Newhaven}
The Super-X code always wears braces {...}. The command \mode0 indicates that mode 0 should be used:
this shows a single line without a route number - Newhaven is the actual message. The first image in the
picture gallery (section b) in 8.3.7 Super-X) shows how it is presented:

A more complicated example:

{\mode9 123\fs NEWHAVEN\fs HARBOUR\fs FERRY DEPARTURES HOURLY}
is shown below. This selects mode 9, which has a route number and two lines for the destination, and a
third line which could be made to scroll a list of via points or stop names.

c) How does the sign show Super-X?

The sign software32 has a Super-X interpreter which examines each command, generates the graphic image
from the text and then presents it on the sign. The same interpreter is used by the mimic on the PC which
shows a facsimile on the computer screen. The pictures in the picture gallery (section b) in 8.3.7 Super-X)
are made directly from the mimic display. A mimic is incorporated into HELEN.

d) What generates Super-X?

Normally, the Super-X code is not seen as HELEN generates it and stores it in the 'eric.bin' database.
However, in some cases, the required Super-X will be handwritten (manual mode) or generated by another
PC application. An on-board bus computer might also generate Super-X.

31 Some older equipment worked by sending just text, which was then converted to a graphic by the sign.
32 Some early LED destination signs may require a simple software update to use Super-X features.

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e) Super-X manual mode

To make full use of the features of Super-X, manual mode must be selected. Tick the manual mode box.

Note: the normal text entry fields and the Super-X features frame have become disabled and a new text
box has appeared containing the Super-X code. This code can now be modified to obtain the desired result.

A simple example using mode 8 shows the flexibility of this system; it demonstrates how an additional line
can be introduced (see the gallery at section b) Picture gallery in 8.3.7 Super-X for mode options).

It may be more convenient to start with the automatic text generator and then modify it rather than build the
manual Super-X code from scratch. To show the absolute minimum required however, this example is built
from scratch.

Note: the text must be dropped, not just saved, to create the sign.

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• Manual mode example:

{\mode8 10\fs BRIGHTON\fs VIA HOVE\fs\sl BUY A SAVER TICKET}

All Super-X text must be enclosed between braces or 'curly brackets' {……}.
All key words start with a backslash ( \ ).

• Detailed breakdown:
{ start of Super-X text
\mode8 Mode 8 gives a three-line display with a route number.
10 the route number (simple text)
\fs field separator
BRIGHTON destination field text
\fs field separator
VIA HOVE via field text
\fs field separator
\sl scroll the contents of this field to the left
BUY A SAVER TICKET extra field text
} closing Super-X text

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f) Two line lock

Note that the “Two line lock” feature will become available only if enabled in helen.ini. For more information
about helen.ini, refer to Appendix B: HELEN initialisation file (helen.ini).

When you have both a top and bottom line scrolling, it is very likely that the two messages will be of different
length and will eventually become unsynchronised when scrolling across the sign.

This “Two Line Lock” feature can be used to create a single Super-X graphic for a top and bottom field. This
can be useful to keep scrolling multilingual messages synchronised.

For example: a two-line scrolling message.

The top line has a Chinese message of “Jordan (Canton Road) – Temporary Terminus” and the bottom line
is in English. As the message is too long, the sign has been ‘extended’ to fit the message by selecting
“Extend” as shown below.

When the “Two Line Lock” is selected, the messages will be left justified and the yellow and blue “Fix” boxes
will be selected as shown below.

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Appendix O: Export Submenu

By selecting Export from the File menu, the following window showing a list of sign configurations and
available signs will be displayed:

Parameter Description

Headings Headings are the way each exported column is identified. Each column heading will
be unique and have a set name. It is important that the column heading is written
accurately (the program will always do this but errors can occur when creating a list
from scratch). Only a brief description of each heading will be given here, as further
information about the contents will be found in more detail elsewhere in the manual.

Destination This column will have the destination codes. Each code will be used as a row identifier.
Code
Code
0000000001
0000000002
0000000003
0000000004

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Parameter Description

Route Num. This is a display only column. The contents can come from a number of different fields
of the display.

Route_No

29

29

Drivers Message This will display the contents of the driver’s messages. The program will scan the list
for the greatest number of driver’s messages for the selected range and create the
appropriate number of columns. In the example below, codes 2 and 4 have two driver
message pages but codes 1 and 3 only have one.

Code Route_No Dvr_Msg_1 Dvr_Msg_2

0000000001 Brighton
0000000002 29 29 Brighton
0000000003 Brighton via Lewes
0000000004 29 29 Brighton via Lewes

Sign Type The table below shows the possible sign types for Sign 0 (Sn0):

Sign #0, Sign Type

Sn0_SnType
EXTERNAL_LED
INTERNAL_LED
MRN
FC
TFT
In an actual export, the sign type would be the same for each column entry of a
particular sign (i.e. the type of sign cannot change between destination codes).

Field Text The table shows the four text styles with the associated fields:

Sign #0, Page #1, Field #1 or Field #2 or Field #3 or Field #4, Text
Code Sn0_Pg1_Fd1_Txt Sn0_Pg1_Fd2_Txt Sn0_Pg1_Fd3_Txt Sn0_Pg1_Fd4_Txt
0000000001 Brighton
0000000002 29 Brighton
0000000003 Brighton via Lewes
0000000004 29 Brighton via Lewes
where: _Txt = Text information associated with a particular field

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Parameter Description

Field Font Hanover Example:

Text Bitmap
Font Sign #0, Page #1, Field #3, Font
Sn0_Pg1_Fd3_Font
1912B3E1
where: _Font = Manually selected font associated with a particular field
Windows Example of a Windows font system using Auto-fit Arial True Type Font:
font
system Sn0_Pg1_Fd3_Font
TT;TTautoFit;Arial

Inter Example:
Char
Space Sign #0, Page #1, Field #3, Inter Char Space
Sn0_Pg1_Fd3_ICS
5
where: _ICS = Value of a manually selected number of spaces between each
character. A default value is not written.

Character Example:
Set
Sign #0, Page #1, Field #3, Character Set
Sn0_Pg1_Fd3_CharSet
204
where: _CharSet = Value associated with the type of keyboard that was used to
write the text. Refer to Appendix O-1: Character Set.

Colour There are two main colour systems:

• Colour route number panel (MRN)
• Full colour sign (FC)

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Parameter Description

Colour MRN

Example:
The above example shows the route number having the following colours:
• Foreground = Red
• Background = Blue
• Stripe = Green
• Outline = White
Each colour is stored as a combination of three 8-bit (0-255) values of red, green
and blue.
Sign #1, Page #1, Foreground Colour
Sn1_Pg1_FC_Red Sn1_Pg1_FC_Green Sn1_Pg1_FC_Blue
255 0 0

Sign #1, Page #1, Background Colour

Sn1_Pg1_BC_Red Sn1_Pg1_BC_Green Sn1_Pg1_BC_Blue
0 0 255

Sign #1, Page #1, Image Colour (stripe)

Sn1_Pg1_IC_Red Sn1_Pg1_IC_Green Sn1_Pg1_IC_Blue
0 255 0

Sign #1, Page #1, Outline Colour

Sn1_Pg1_OC_Red Sn1_Pg1_OC_Green Sn1_Pg1_OC_Blue
255 255 255

Sign #1, Page #1, Image Type

Sn1_Pg1_IT
5

For more details about Image Type, refer to 8.3.5 d) Stripe feature.
Sign #1, Page #1, Outline Type
Sn1_Pg1_OT
1
Note:
Outline Type Description
0 No outline
1 Standard outline
2 Customer Specific
3 Customer Specific

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Parameter Description

Colour FC

Example:
The above example shows the following palette colours:
• Palette A = Red
• Palette B = Blue
• Palette C = Green
• Palette D = White
Sign #2, Page #1, Palette A
Sn2_Pg1_PltA_Red Sn2_Pg1_PltA_Green Sn2_Pg1_PltA_Blue
255 0 0

Sign #2, Page #1, Palette B

Sn2_Pg1_PltB_Red Sn2_Pg1_PltB_Green Sn2_Pg1_PltB_Blue
0 0 255

Sign #2, Page #1, Palette C

Sn2_Pg1_PltC_Red Sn2_Pg1_PltC_Green Sn2_Pg1_PltC_Blue
0 255 0

Sign #2, Page #1, Palette D

Sn2_Pg1_PltD_Red Sn2_Pg1_PltD_Green Sn2_Pg1_PltD_Blue
255 255 255

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Parameter Description

Colour FC In the full colour sign example, there are two fields (1 & 3). Each field will have a
particular ‘Pen’ to draw the foreground, outline, stripe (image) and background
colours.

Pen Type
Pen A Foreground
Pen B Outline
Pen C Stripe
Pen D Background

SnX_PgX_FdX_PenY Value: 1
0 2 3

Colour SnX_PgX_FdX_PenY Value

Colour 1 (red) 0
Colour 2 (blue) 1
Colour 3 (green) 2
Colour 4 (white) 3
where:
• X can be any combination of 0, 1, 2 etc.
• Y can be A, B, C or D.
Note: By default, a foreground colour will have a SnX_Pg1_FdX_PenA value of 0 and a
background colour will have a SnX_Pg1_FdX_PenD value of 3.

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Parameter Description

Colour FC

Field #1:
Sign #2, Page #1, Field #1, Pen
Sn2_Pg1_Fd1_PenA Sn2_Pg1_Fd1_PenB Sn2_Pg1_Fd1_PenC Sn2_Pg1_Fd1_PenD
1 3 2 0

where:
• Sn2_Pg1_Fd1_PenA = 1 as foreground colour is blue which is equal to 1.
• Sn2_Pg1_Fd1_PenB = 3 as outline colour is white which is equal to 3.
• Sn2_Pg1_Fd1_PenC = 2 as stripe colour is green which is equal to 2.
• Sn2_Pg1_Fd1_PenD = 0 as background colour is red which is equal to 0.
Sign #2, Page #1, Image Type
Sn2_Pg1_IT
5

For more information about Image Type, refer to 8.3.5 d) Stripe feature.
Note: Image Type is available only for a ‘Route Number’ field.
Sign #2, Page #1, Field #1, Outline Type
Sn2_Pg1_Fd1_OT
1

Field #3:
Sign #2, Page #1, Field #3, Pen
Sn2_Pg1_Fd3_PenA Sn2_Pg1_Fd3_PenB Sn2_Pg1_Fd3_PenC Sn2_Pg1_Fd3_PenD
0 3 3 1

where:
• Sn2_Pg1_Fd3_PenA = 0 as foreground colour is red which is equal to 0.
• Sn2_Pg1_Fd3_PenB = 3 as outline colour is white which is equal to 3.
• Sn2_Pg1_Fd3_PenC = 3 as there is no stripe.
• Sn2_Pg1_Fd3_PenD = 1 as background colour is blue which is equal to 1.
Sign #2, Page #1, Field #3, Outline Type
Sn2_Pg1_Fd3_OT
1
Note:
Outline Type Description
0 No outline
1 Standard outline
2 Not applicable for full colour signs.
3 Not applicable for full colour signs.

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Parameter Description

Super-X

Example:

The example shows a sign in Super-X mode with field #3 set to scroll.

For each page, there will be Text section which contains the Super-X code generated
from the field text and any Super-X settings. This is the information that will be sent
to the sign via the controller.

For more information about Super-X, refer to Appendix N: Super-X in more depth.

Example:

Sign #0, Page #1, SuperX, Text

Sn0_Pg1_SuperX_Txt
{\mode1\afs0\hs1\mss1{29}\fs\fit2\sl{Brighton}}
Each field can have a Super-X feature such as:
• SL: Scroll Left
• SR: Scroll Right
• FL: Flash
Example:

Sign #0, Page #1, Field #3, SuperX, Feature

Sn0_Pg1_Fd3_SuperX_Feature
SL

Sign Size Sign Size is used for display only. The value will be the same for each code for a
particular sign and any changes to this value will not be imported.

Example:

Sign #0, Sign Size

Code Sn0_SnSize
0000000001 144x19
0000000002 144x19
0000000003 144x19
0000000004 144x19

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Parameter Description

Text Style There are four available fields which can give the following layout options:

Field Layout
SINGLE_NONE

DOUBLE_NONE

SINGLE_RN

DOUBLE_RN

Example:

Sign #0, Page #1, Text Style

Code Sn0_Pg1_TxtStyle
0000000001 SINGLE_NONE
0000000002 SINGLE_RN
0000000003 DOUBLE_NONE
0000000004 DOUBLE_RN

Text Mode There are three possible entries:

• GRAPHIC
• SUPERX
• TEXT
Example:

Sign #0, Page #1, Text Mode

Sn0_Pg1_TxtMode
GRAPHIC

Graphic B64 Base 64 is the method of writing the graphic appearing on the sign to a text file. This
information would not normally be modified but is used to write when exported and
read when imported, thus being able to reproduce the information in the route file.

Example:

Sign #0, Page #1, Graphic B64

Sn0_Pg1_Graphic_B64
4A4B8A8B+A+BOA/BHg3BHwzBH4xBH8wBOewB+PwB8HwB4DwBA

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Parameter Description

Graphic Contains data such as colour information which is passed to the sign via graphic data.
Header It is very unlikely that this information would need to be edited but is needed for
complete export/import.

Example:

Sign #1, Page #1, Graphic Header

Sn1_Pg1_Graphic_Header
FG3,BG12,SC48,ST5,FC255,BC16711680,IC65280,IT5,OC16777215,OT1,VE19,@RP2/108/0

Max Space This item will define whether Maximum Space Saving is set (TRUE/FALSE).
Saving
Example:

Sign #0, Page #1, Max Space Saving

Code Sn0_Pg1_MaxSpace
0000000001 TRUE

Regeneration This item will define whether Regeneration Lock is set (TRUE/FALSE).
Lock
Example:

Sign #0, Page #1, Regeneration Lock

Code Sn0_Pg1_RegenLock
0000000001 TRUE

Route Width This item will define the space used by the characters in route number field.

Example:

Sign #0, Page #1, Route Width

Code Sn0_Pg1_RouteWidth
0000000002 25

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Parameter Description

Write Normally, a column containing text information would only be written if there was data for
Empty Text that field. For example: If a front sign has been programmed to have a route number, a
Columns destination and via field (DOUBLE_RN). In this case, there will be a column for fields 1, 2 &
4 but no column for field 3. By selecting this option, there will be space for a different
configuration, should it be required - say a route number with a single destination field
(SINGLE_NONE) for which fields 1 & 3 are required.

Example:

Code Dvr_Msg_1 Dvr_Msg_2 Sn0_Pg1_TxtStyle Sn0_Pg1_TxtMode Sn0_Pg1_Fd1_Txt Sn0_Pg1_Fd2_Txt Sn0_Pg1_Fd4_Txt

0000000004 29 Brighton via Lewes DOUBLE_RN GRAPHIC 29 Brighton via Lewes

When ‘Write Empty Text columns’ selected:

Code Dvr_Msg_1 Dvr_Msg_2 Sn0_Pg1_TxtStyle Sn0_Pg1_TxtMode Sn0_Pg1_Fd1_Txt Sn0_Pg1_Fd2_Txt Sn0_Pg1_Fd3_Txt Sn0_Pg1_Fd4_Txt

0000000004 29 Brighton via Lewes DOUBLE_RN GRAPHIC 29 Brighton via Lewes

Frame A page on a full colour sign can be set to display for a particular duration. If this value is left
Duration blank, the frame system will be disabled for that code. The frame system must be consistent
i.e. all pages for a code must be all enabled or all disabled. The value stored is in mS e.g.
3000mS = 3 seconds.

Sign #2, Page #1, Frame Duration

Sn2_Pg1_FraDur
3000

Template If a new list is to be built from scratch, it is important that the desired column headings are
written exactly. The ’Template’ feature will just export the required headings to allow new
data to be added. The selection for the Driver’s Message & Pages will define the number of
these columns that will be added.
Note: Ensure ‘Write Empty Columns’ is ticked to add field text columns.

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Appendix O-1: Character Set

Keyboard Code
ARABIC 178 (0xB2)
CHINESE 136 (0x88)
GREEK 161 (0xA1)
HEBREW 177 (0xB1)
RUSSIAN 204 (0xCC)
TURKISH 162 (0xA2)
ALBANIAN 238 (0xEE)
CROATIAN 238 (0xEE)
CZECH 238 (0xEE)
HUNGARIAN 238 (0xEE)
POLISH 238 (0xEE)
ROMANIAN 238 (0xEE)
SERBIAN 238 (0xEE)
SLOVAK 238 (0xEE)
SLOVENIAN 238 (0xEE)
ESTONIAN 186 (0xBA)
LATVIAN 186 (0xBA)
LITHUANIAN 186 (0xBA)
All others. 0
(Value not written)

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Appendix P: Pre-Set Information Messages

The original system of information messages allowed the driver to select 1 message out of a possible 99
(as described in section 7.5.2 Information).

This enhancement will allow multiple information messages to be pre-selected for a specific destination
code. The driver is only required to select the destination (as normal) and the system will then show in
sequence the pre-selected information messages for that code along with the actual destination message.

This feature will need to be enabled in Helen.ini by setting ‘PresetInfoMsg=True’ and restarting the program.
Once restarted, the opening screen will be as shown below:

The pre-set info messages need to be in the range of 90-99.

The example below shows six info messages – five in the range of 90-99.

When this list is opened, the column corresponding with an available Info file will be populated with tick
boxes.

To select all rows for a particular column, click on the column heading e.g. click on .

Individual boxes can be selected up to a maximum of four in any of one row.

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