VACANCY NOTICE
Applications are invited from suitably qualified persons to fill the following posts within the
Zimbabwe Revenue Authority (ZIMRA) – an equal opportunity employer.
HEAD ICT OPERATIONS – ICT – LEVEL 5 (1 POST)
Key Responsibilities
• Participates in strategic and operational governance processes of the business
• Leads the ICT strategic operations and infrastructure planning for achieving business goals
• Develops and maintains appropriate ICT organizational structure
• Establishes ICT goals, objectives and departmental operating procedures for the department
• Develops and executes ICT enterprise wide disaster recovery and business continuity plan
• Assesses and communicates risk associated with ICT facilities, infrastructure and operations
environment
• Promotes and oversees strategic relationships between internal IT resources and external
entities including government, vendors and partner organisations
• Researches continuously for ICT best practices and makes recommendations on
reengineering of ICT facilities, infrastructure and operations in the organisation
• Defines and communicates corporate plans, policies, and standards for the organization for
acquiring, implementing, and operating ICT facilities, infrastructure and IT systems
environments and tools.
• Monitors and manages IT facilities, infrastructure, systems environments and systems
performances in line with the service level agreements
• Ensures ICT systems operations adhere to applicable standards, laws and regulations
• Works with stakeholders to ensure operational efficiency of the system working in
collaboration with internal clients, IT resources, vendors and strategic partnerships including
government
• Ensures adherence to IT security in line with international standards
• Ensures that change management is implemented in line with policies
• Leads the implementation and management of ICT operation projects
• Manages and monitors ICT facilities, infrastructure and operations budgets
• Drive workforce development by monitoring staff training in line with safety, technical, and
regulatory standards.
• Manage full life cycle of facilities, ICT infrastructure & assets from acquisition to disposal.
Job Skills and Competencies
▪ Knowledge of Information, Communication and Technology Infrastructure and
networking in an enterprise environment
▪ Self-starter with the ability to work under pressure and beyond stipulated hours.
▪ Unquestionable integrity and commitment to duty.
▪ Good analytical skills.
▪ Strong communication and presentation skills along with ability to work in a highly
collaborative environment
▪ Ability to work with minimum supervision
▪ Good organisational, people and time management skills.
▪ Leadership skills and acumen
Qualifications and Experience
▪ A Bachelor’s degree in Computer Science or Information & Communication Technology or
equivalent qualification.
▪ At least four (4) years experience at managerial level in an enterprise ICT environment.
▪ Cumulative ten (10) years’ experience in an ICT environment.
▪ Master’s Degree is an added advantage.
▪ ITIL Certification is a must
▪ Certification in Virtualization in any of the following VMware, Oracle, Hyper-V, Power VM is a
must
▪ Knowledge of Enterprise SAN technologies from OEMs such as IBM, HP, Netapp
▪ Strong knowledge of Container Technology and micro services, Kurbernetes,docker etc
▪ A Clean Class 4 driver’s licence.
FACILITIES MANAGER – ICT – LEVEL 7 (1 POST)
Key Responsibilities
• Manage and monitor critical facility support systems including:
o Electrical distribution and backup power systems.
o Diesel plant and mechanical installations & maintenance.
o HVAC systems.
• Ensure continuous operations, optimal performance and uptime of all electrical,
mechanical, and HVAC systems.
• Maintain and optimize system capacity utilization thresholds across all facility
infrastructure.
• Ensure system high availability, fault tolerance, and disaster resilience.
• Conduct system growth vs capacity gap analyses to anticipate future demands.
• Identify, assess, and manage vendor contracts and service-level compliance for
electrical, diesel, and HVAC services.
• Monitor vendor performance to ensure adherence to technical specifications and KPIs.
• Develop and review operational and contingency plans for facility systems.
• Oversee performance appraisals (IRBM) for the team.
• Plan, draft, and control CAPEX/OPEX budgets related to electrical, diesel, and HVAC
infrastructure.
• Review Business Continuity Plans (BCP) and modernisation initiatives for alignment with
critical systems.
• Participate in organizational governance forums and align facility operations with
enterprise strategy.
• Drive workforce development by monitoring staff training aligned with safety, technical,
and regulatory standards.
• Define, review, and manage service level agreements (SLAs) for critical infrastructure.
• Lead continuous improvement and innovation strategies for service delivery in the plant
environment.
• Manage full life cycle of facilities assets from acquisition to disposal.
• Evaluate, prioritize, and approve changes in facility systems and processes.
• Enforce quality control standards and integrate quality assurance in all key activities.
• Perform proactive issue tracking and root cause analysis to minimize downtime.
• Oversee and evaluate outsourced service providers across electrical, diesel plant, and
HVAC domains.
• Ensure sufficient and skilled staffing, both permanent and contract-based, for
operational coverage.
• Any other duty as assigned by the Head ICT Operations & Networking.
Job Skills and Competencies
• Self-starter with the ability to work under pressure and beyond stipulated hours.
• Unquestionable integrity and commitment to duty
• Good analytical skills.
• Strong communication and presentation skills along with ability to work in a highly
collaborative environment
• Ability to work with minimum supervision
• Good organisational, people and time management skills.
Qualifications and Experience
• A degree in Electrical or Mechanical engineering /electronic engineering or equivalent.
• A minimum of six( 6) years of general engineering experience, including at least two
years as a Supervisor, exhibiting an exceptional capacity to operate efficiently with
minimal supervision.
• Proficiency in the full suite of Microsoft Office applications including Word, Excel,
PowerPoint etc.
• Knowledge of preventive maintenance.
• Knowledge of power reticulation.
• Knowledge of standby power systems.
• Knowledge of heating, cooling and ventilation.
• Knowledge of standby power systems.
• Analytical and troubleshooting skills.
• Knowledge of baggage and mobile scanners is an added advantage.
• A Clean Class 4 driver’s licence.
SAP SUPPORT ANALST (MATERIALS MANAGEMENT) – ICT – LEVEL 9 (1 POST)
Key Responsibilities
▪ Troubleshooting respective SAP Materials Management Module errors or problems.
▪ Gather business requirements for the respective SAP module.
▪ Assist business in providing solutions by configuring or re-configuring the respective SAP
module.
▪ Assist business in understanding SAP system capabilities.
▪ Work with ABAP developers to identify and implement custom solutions as required by
business.
▪ Knowledge of legacy data migration using LSMW.
▪ Testing and deploying solutions to the production systems in conjunction with key module
owners and adherence to the organisation’s documenting standards.
▪ Offer relevant training and development to SAP end users.
▪ Any other duties that may be assigned.
Job Skills and Competencies
▪ Self-starter with ability to work under pressure and beyond stipulated hours.
▪ Ability to work both independently and as part of a team.
▪ Good communication and people skills.
▪ Unquestionable integrity.
Qualifications and Experience
▪ At least a Bachelor's degree in Information Systems/Computer Science/Computer
Applications/Finance/Accounting/Business Management or a related Engineering discipline,
or equivalent.
▪ SAP Certification in the module to be supported is a distinct advantage.
▪ At least two years’ relevant experience of working with large SAP Enterprises Resources
Planning environments.
▪ Strong analytical skills in troubleshooting and problem solving, supported with excellent
knowledge of business ethics.
▪ Knowledge of SAP ASAP methodology will be an added advantage.
▪ Appreciation or knowledge of SAP S4 Hana will be an added advantage.
▪ Clean Class 4 Driver’s license is an added advantage.
SYSTEMS DEVELOPER – ICT – LEVEL 9 (4 POSTS)
Key Responsibilities
• Manage the design, development and implementation of ZIMRA solutions, integrations and
software application upgrades.
• Manage the business process improvement and reengineering before application
development efforts.
• Developing programs using JAVA,JAVA based technologies to resolve business requirements
as assigned by Superior.
• Writing well designed, testable and efficient code.
• Modifying existing programs in line with changing business requirements or to fix bugs in the
programs
• Adherence to the Authority’s software development standards
• Developing integration solutions for internal and external systems
• Provides support to issues raised by end users
• Any other duty as assigned by the Systems Development Manager.
Job Skills and Competencies
• Self-starter with the ability to work under pressure and beyond stipulated hours.
• Unquestionable integrity and commitment to duty
• Good analytical skills.
• Strong communication and presentation skills along with ability to work in a
Qualifications and Experience
• At least Bachelor’s degree in Computer Science / Information Systems or equivalent.
• Must be at least an Oracle Certified Associate- Java Developer.
• At least 2 years’ experience of software development within a Java Enterprise
environment
• Knowledge of Linux OS, Oracle,SQL and PostgreSQL Database is a must
• Knowledge of Progressive JavaScript Framework such as Vue.js, Web Framework like
Struts/ Spring, Service oriented Architecture or Web Services – SOAP or REST, Web
Technologies like HTML, CSS is an added advantage
• Knowledge of Agile Software Development and the software Development Life Cycle
Methodologies
• Knowledge of communication services such as ActiveMQ and RabbitMQ is an added
advantage
• Clean Class 4 driver’s licence
ASSISTANT ELECTRICIAN – ICT – LEVEL 11 (1 POST)
Key Responsibilities
• Carrying out new electrical installations and up-grades.
• Routine maintenance of electrical infrastructure.
• Diagonising and rectifying faults
• Servicing of tower, street and building lighting.
• Installation and commissioning of Solar system.
• Preparation of specifications of spares and equipment
• Any others duties as assigned by Electrician.
Job Skills and Competencies
• Self-starter with the ability to work under pressure and beyond stipulated hours.
• Unquestionable integrity and commitment to duty
• Good analytical skills.
• Strong communication and presentation skills along with ability to work in a highly
collaborative environment
• Ability to work with minimum supervision
• Good organisational, people and time management skills.
Qualifications and Experience
• Class Two journeyman trade test certification.
• HEXCO NC/ City and Guilds equivalence in Electrical Engineering .
• At least three (3) years experience in electrical installations and maintenance
• Knowledge and Experience in renewable energies would be an added advantage
• Five ordinary levels including English & Mathematics
• Clean Class 4 Drivers Licence
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae by
31 May 2025, All applications should be emailed to:
[email protected]clearly stating the position applied for and addressed to:
The Director, Human Capital
Zimbabwe Revenue Authority
6th Floor ZB Centre
Corner First Street / Kwame Nkrumah Avenue
P. O. Box 4360 HARARE
Please note female candidates are encouraged to apply and only shortlisted
applicants will be responded to.
