NBFC Final Updated
NBFC Final Updated
ON
NON-BANKING FINANCIAL INSTITUTIONS (NBFC’S)
SUBMITTED TO
SAVITRIBAI PHULE PUNE UNIVERSITY, PUNE
SUBMITTED BY
A07 MR. ANURAG GODSE
A14 MR. DEVEN JADHAV
A31 MS. RITUJA KOKATE
A40 MR. KRISHNAKANTH MANIYAR
A44 MR. DRUSHYA NAIR
GUIDED BY
DR. NAMRATA DESHMUKH
We, the undersigned, hereby declare that the Desk Research Report titled "IndustryAnalysis
Report of Non-Banking Financial Institutions (NBFC)" has been prepared by us as part of
our academic requirements.
We affirm that:
The content of this report is the result of our own independent research, analysis, and
interpretation.
All sources of information, data, and ideas from other authors or materials have been
properly acknowledged and cited in accordance with academic standards.
No part of this report has been copied or reproduced from any unauthorized source or
submitted elsewhere for any academic or professional purpose.
We understand that any form of academic dishonesty or plagiarism is a serious offense and
may result in disciplinary action.
We are pleased to present our group project titled “Desk Research: Industry Analysis of
Online Services-”, undertaken as part of our academic curriculum. This project has been a
valuable learning experience, and we would like to take this opportunity to express our
gratitude to all those who contributed to its successful completion.
First and foremost, we extend our sincere thanks to Dr. Namrata Deshmukh, our subject
mentor, for their expert guidance, constructive feedback, and continuous support throughout
the course of this research. Their insights have been instrumental in enhancing the depth and
relevance of our study.
We are also grateful to MET Institute of Management for providing us with the necessary
academic environment and resources that facilitated the smooth execution of this project.
Furthermore, we acknowledge the dedicated efforts and active collaboration of all our group
members. The commitment, research, and analytical contributions of each member played a
significant role in completing this project with quality and precision.
Group Members:
INDEX
3.2. Regulatory Policies at the state, national and global level and their
impact on the industry as a whole with analysis of impact on top 5 players
and bottom 5 players,
3.7. Regulatory actions against the players for e.g. Action by SEBI,
72
Competition Commission of India, MTRP Commission, FDA, etc. against
irregularities, legal violations.
Unit 4 : Financials:
Non-Banking Financial Companies (NBFCs) in India are financial institutions that provide
various types of financial services but do not have a full banking license. While they operate
similarly to banks, they cannot accept demand deposits or offer services like savings accounts
or checking accounts. Non-banking financial companies (NBFCs) operate by raising funds
through deposits, loans, or other financial instruments, excluding traditional demand deposits.
NBFC companies in India lend to individuals, businesses, or other entities, often focusing on
specific sectors or niches. NBFCs earn revenue through interest on loans, fees, and other
financial services. Regulatory compliance, risk management, and maintaining liquidity are
essential aspects of their operations. NBFCs play a vital role in complementing traditional
banking services, catering to a diverse range of financial needs.
NBFCs are regulated by the Reserve Bank of India (RBI) and are an essential part of the
financial sector, particularly in extending credit to segments that may not be adequately
served by traditional banks. The Reserve Bank of India (RBI) regulates NBFCs through
specific guidelines and regulations, including the Non-Banking Financial Companies
(Reserve Bank) Directions, 2016. The framework ensures these institutions follow prudent
business practices and manage risks effectively. NBFCs are financial institutions that provide
banking services, but are not banks. They are registered under the Companies Act, 1956 and
are regulated by the Reserve Bank of India (RBI).
Listed below are a few types of NBFCs in India and their respective contributions to the
nation's financial landscape.
1. Asset Finance Companies (AFCs)
Asset Finance Companies, as the name suggests, primarily engage in financing assets such as
machinery, vehicles, equipment, and other tangible assets. AFCS cater to individuals, small
and medium-sized enterprises (SMEs), and corporates by offering customised financing
solutions for the acquisition of essential assets. By providing loans and lease options, AFCs
help businesses expand their operations while also promoting economic growth.
2. Loan companies
Loan Companies are significant players in the consumer finance sector, offering personal
loans, home loans, education loans, and more. Additionally, they extend credit facilities to
businesses in the form of working capital loans, trade finance, and project financing. Loan
companies fill the gap left by traditional banks by serving customers with specific financial
needs or limited access to formal credit channels.
With the objective of funding infrastructure projects, IFCs play a crucial role in supporting
the nation's infrastructural development. IFCs primarily finance projects in sectors like
power, roads, telecommunications, and transportation. By providing long-term loans and
project-specific funding. IFCs contribute to the creation of robust infrastructure, enabling
economic progress and enhancing the overall quality of life.
5. Investment companies
1. Intense Competition: The NBFC sector is highly competitive, with many players
offering similar products and services.
2. Market Share Competition: NBFCs compete to gain market share in various segments,
such as personal loans, vehicle finance, and microfinance.
3. Product Competition: NBFCs compete to offer innovative and competitive products,
such as digital lending platforms and mobile apps.
4. Price Competition: NBFCs compete on pricing, with some offering lower interest rates
or fees to attract customers.
1.Leader: A market leader is a company that holds the largest market share in a particular
industry and sets the standard for others to follow. It influences market trends, pricing
strategies, and product innovation. Market leaders often enjoy strong brand recognition,
customer loyalty, and economies of scale, allowing them to dominate the competition. To
maintain their position, they invest heavily in research and development, marketing, and
customer engagement.
Bajaj Finance:
Bajaj Finance is a prominent player in the Indian financial services sector, known for its
extensive portfolio in lending, asset management, and insurance. It has strong market
presence and brand recognition with diversified product portfolio and wide distribution
network which leads to consistent growth and profitability.
2. Challenger: Market challengers are companies that aggressively compete with the market
leader to gain a larger share. They often differentiate themselves through competitive pricing,
unique marketing strategies, superior customer service, or technological innovations. Unlike
market followers, challengers take risks and are willing to disrupt the status quo to gain an
edge. Some challengers engage in direct competition, attacking the leader's weaknesses,
while others create alternative value propositions to attract customers.
Shriram Finance
Shriram Finance is a Market Challenger in the NBFC sector, actively competing with major
players like Bajaj Finance. It focuses on commercial vehicle financing, MSME loans, and
retail finance, targeting underserved customer segments. The company continuously expands
its portfolio, enhances digital lending capabilities, and adopts competitive pricing strategies
to gain market share. While it is not the market leader, its aggressive growth and efforts to
challenge dominant players position it as a strong competitor. This makes Shriram Finance a
Market Challenger in India's financial services industry.
3.Nicher: Market nichers are businesses that specialize in serving a specific segment of the
market, catering to a particular group of customers with unique needs. Instead of competing
on a broad scale, they focus on differentiation, quality, or specialized services. Nichers thrive
by offering tailored solutions that larger competitors may overlook, allowing them to build
strong brand loyalty within their niche. They often command higher profit margins despite a
smaller market share.
i. Chola Invest:
Chola Invest primarily focuses on vehicle financing, affordable housing finance, and SME
loans, catering to specific segments like commercial vehicle owners, small businesses, and
rural customers. It focuses on specific segments, such as commercial vehicle finance and
home loans and has a strong presence in southern India. Its targeted approach and expertise in
select financial products make it a specialist in its domain, allowing it to differentiate itself
rather than directly challenging the market leaders.
It is also growing presence in other segments, such as renewable energy and urban
infrastructure
4.Follower: Market followers are companies that do not challenge the leader directly but
instead adopt similar strategies and business models to maintain a stable position. These firms
often benefit from the leader’s innovations and marketing efforts without taking the risks
associated with pioneering new ideas. Instead of competing aggressively, they focus on
efficiency, cost reduction, and serving existing customer bases. Market followers tend to
avoid price wars and major investments in research and development, relying on steady
demand.
Bajaj Holdings:
Differentiation: It stands out with its extensive product portfolio—ranging from personal
loans to EMI financing for consumer durables—and its robust digital platform. The
company’s use of technology (e.g., the Bajaj Finserv app) and a vast distribution network
(over 3,000 touchpoints) differentiates it from traditional banks and smaller NBFCs by
offering speed, convenience, and tailored financial solutions.
Positioning: IRFC positions itself as the dedicated financing arm of the Indian Railways,
a government-backed entity focused on funding railway infrastructure projects, rolling
stock, and modernization efforts.
Differentiation: Its unique monopoly as the sole financier of Indian Railways sets it
apart. Backed by sovereign guarantees, IRFC offers low-risk, stable returns to investors,
distinguishing it from private-sector financial players. Its focus on long-term, large-scale
infrastructure funding contrasts with retail-focused NBFCs.
Positioning: Bajaj Holdings positions itself as a strategic investment company within the
Bajaj Group, managing stakes in high-growth subsidiaries like Bajaj Auto and Bajaj
Finserv for long-term value creation.
Differentiation: It differentiates through its deep penetration into vehicle financing (e.g.,
tractors, commercial vehicles) and a customer-centric approach. Its risk management
practices and focus on underserved markets set it apart from urban-centric competitors
like Bajaj Finance, balancing growth with asset quality.
Differentiation: Its niche lies in serving the unorganized and underserved sectors (e.g.,
small truck operators, first-time borrowers) with customized loan products. Its grassroots-
level understanding of customers and flexible credit assessment processes differentiate it
from larger, standardized players.
1.8. PricingPolicies :
NBFCs determine their pricing policies based on multiple factors, including market
conditions, regulatory guidelines, competition, and risk assessment. Unlike traditional
banks, NBFCs have more flexibility in setting interest rates, allowing them to tailor
pricing strategies according to their customer segments and risk appetite. The pricing of
financial products such as loans, credit facilities, and investment plans plays a crucial role
in attracting customers while maintaining profitability.
The pricing strategies and market influence of the companies are as follows:
Pricing Strategy: Bajaj Finance uses competitive, risk-based pricing for its loans (e.g.,
personal loans at 11-15% p.a., EMI financing at 0% for select products). It balances
affordability with profitability, often cross-subsidizing through high-volume transactions.
Market Influence: Its pricing undercuts traditional banks for quick loans while leveraging
scale to maintain margins, appealing to cost-conscious borrowers.
2) IRFC (Indian Railway Finance Corporation Ltd.)
Pricing Strategy: IRFC’s pricing is tied to low-cost borrowing (e.g., bonds at 6-7% p.a.) due
to government backing, which it passes on to Indian Railways at marginal markups. It
prioritizes stability over aggressive profit margins.
Market Influence: Its rates are dictated by government policy and bond market dynamics,
offering predictable, low-risk returns rather than competing on price with private players.
Pricing Strategy: As a holding company, Bajaj Holdings doesn’t set consumer prices. Its
“pricing” reflects dividend policies and investment returns, shaped by the performance of
subsidiaries like Bajaj Finance and Bajaj Auto.
Market Influence: It benefits indirectly from subsidiaries’ pricing strategies but focuses on
optimizing shareholder value through conservative financial management.
Pricing Strategy: Chola employs tiered pricing based on customer risk profiles (e.g., vehicle
loans at 9-14% p.a.), balancing competitive rates with asset security. It offers flexibility for
rural borrowers with irregular incomes.
Market Influence: Its pricing competes with banks and NBFCs in vehicle finance,
maintaining profitability through high recovery rates and a diversified loan book.
Market Influence: Its rates reflect the cost of serving unorganized sectors, competing with
local moneylenders rather than banks, prioritizing accessibility over the lowest price.
1.9. Capacity Analysis – Total Industry Capacity and Breakup Among Key
Players:
The capacity of the Non-Banking Financial Companies (NBFCs) industry is measured in
terms of total assets under management (AUM), lending capacity, and market share.
The NBFC sector in India manages a total AUM of ₹50 lakh crore.
NBFCs contribute to about 25% of total credit disbursed in India, next only to banks.
The total loan book of NBFCs has grown at a CAGR of ~15-18% over the last decade.
NBFCs are classified into different segments based on their focus areas. The capacity
breakup is as follows:
Market Share
Segment Key Players
(%)
IIFL Finance
Utilization Rate
Segment Remarks
(%)
Consumer Finance 85-90% High demand for personal and vehicle loans
Housing Finance 80-85% Lower risk but impacted by interest rate changes
NBFCs are expanding their lending capacity through capital infusion, fintech partnerships,
and new product offerings.
1. Tech-Driven Expansion
NBFCs are increasing digital lending platforms (AI-based credit scoring, paperless
processing).
Example: Bajaj Finance plans to invest ₹1,500 crore in technology over the next 3 years to
improve digital lending.
Many NBFCs are raising capital through IPOs, rights issues, and bond offerings.
Example: LIC Housing Finance plans to raise ₹10,000 crore for expanding housing loans.
Example: PNB Housing Finance is targeting a 20% AUM growth in affordable housing.
NBFCs are entering EV financing, green loans, and digital SME lending.
HDB Financial Services and Mahindra Finance are investing in EV loan portfolios
HDFC Ltd merged with HDFC Bank to boost its lending capacity.
L&T Finance is restructuring its lending business to improve retail finance penetration.
Unlike banks, NBFCs do not have manufacturing plants but operate through physical
branches, digital platforms, and financial hubs.
Domestic Presence
Total NBFC Branches in India: Over 20,000 branches
Rural & Semi-Urban Focus: 50-60% of NBFC branches are in Tier 2 and Tier 3 cities.
South India: Muthoot Finance, Manappuram Finance dominate the gold loan
sector.
West & North India: Bajaj Finance, Mahindra Finance have high penetration in
vehicle and personal loans.
East India: Bandhan Bank, Ujjivan Small Finance Bank lead in microfinance.
Global Expansion
Digital Expansion
Over 60% of NBFC loan disbursements are now done via digital platforms.
The demand-supply balance for Non-Banking Financial Companies (NBFCs) at the global,
national, and regional levels involves complex dynamics influenced by various factors such
as regulatory environment, economic conditions, financial inclusion goals, and market
demand for financial services. The demand is typically driven by the need for credit and
financial services, while supply is influenced by the number of NBFCs, their financial
resources, and the regulatory frameworks they operate under.
A few years back, Banks were the only other option for getting a loan, apart from
traditional lenders, but over time the role of non-banking finance companies (NBFCs)
increased in Indian financial sector. NBFC offer various banking services but do not
have a banking license, because NBFCs are not allowed to take traditional demand
deposits as banks do. However, NBFCs are engaged in the business of Loans and
advances, leasing, hire-purchase, insurance, chit business etc. NBFCs cater to all your
desired financial services. Every year, these NBFCs are expected to witness a growth of
4%-6%. Several factors have been cumulatively responsible for increasing the
importance of these NBFCs in India.
NBFCs do play a critical role in participating in the development of an economy by
providing employment generation, wealth creation, bank credit in rural segments and
supporting financially weaker sections of the society. In short, NBFCs allow and
provide with the mobilization of resources, Funds and capitals.
1. Technological Advancements and Digital Integration
NBFCs have embraced technology to enhance efficiency and customer experience. The
adoption of digital platforms has streamlined services, making them more accessible and
user-friendly. This technological shift has been a significant driver of growth in the NBFC
sector.
A surge in the economy's investment rate implies increased aggregate demand for goods and
services. This escalation necessitates financial institutions, including NBFCs, to meet the
emerging financial needs of the economy.
The expansion of the middle class and enhanced financial inclusion have opened new
markets for NBFCs. These demographic shifts have increased the demand for financial
products and services, contributing to the sector's growth.
4. Regulatory Environment
The Reserve Bank of India's (RBI) policies significantly impact NBFC operations. For
instance, the RBI's relaxation of banks' lending norms has led NBFCs to adjust their funding
strategies, influencing their lending capabilities and demand.
The rise of financial technology (fintech) companies offering alternative lending solutions
has affected the traditional demand for NBFCs. These fintech platforms provide innovative
credit options, influencing the borrowing landscape.
1. Funding Challenges
NBFCs have historically depended on short-term funding instruments like commercial papers
(CPs). However, the Reserve Bank of India's (RBI) recent relaxation of lending norms is
expected to make bank funding more accessible and cost-effective. This shift may lead
NBFCs to adjust their funding strategies over the coming year.
2.Regulatory Adjustments
The RBI has partially reversed stricter loan rules for microcredit and non-bank lenders,
reducing risk weight requirements for certain loans. While this move aims to support growth,
it may take time for its effects to materialize in NBFCs' lending activities.
3. Liquidity Constraints
Despite regulatory easing, NBFCs continue to face liquidity challenges. The Finance Industry
Development Council (FIDC) has urged the government to establish a liquidity facility to
enhance lending to priority sectors, indicating ongoing concerns about funding adequacy.
The rise of fintech companies offering alternative lending solutions has intensified
competition, challenging traditional NBFCs to innovate and adapt to changing market
dynamics.
National
NASSCOM is an industry association for
Association of
the Indian IT and business process
Software and
management (BPM) sector, which https://www.nasscom.in/
Service
includes NBFCs that utilize technology for
Companies
financial services.
(NASSCOM)
1. Bajaj Finance
Digital Lending Platform where Customers can apply for personal, business, home, and
vehicle loans through the website and mobile app. EMI Card Management for The Bajaj
Finserv EMI Card allows users to shop online and convert expenses into easy EMIs.
Investment Services having Digital access to fixed deposits, mutual funds, and insurance
plans. Customer Service for AI-powered chatbot for instant query resolution and grievance
redressal. Credit Health Check providing Online credit score checking and financial planning
tools.
Bonds and Debentures where Investors can buy and track IRFC bonds online. Financial
Reports & Disclosures for Regular updates on financial performance and corporate
announcements. Investor Grievance Redressal having Online portal for investors to raise
concerns and seek resolutions. Regulatory Compliance for Online submission of compliance
documents through the SEBI and stock exchange portals.
Portfolio & Asset Management for Online tracking of investments and asset allocation.
Investor Relations preparing Financial reports, regulatory filings, and investor presentations
available digitally. Digital Wealth Management to access to various investment opportunities
in equity, fixed deposits, and insurance.
Digital Loan Applications: Customers can apply for vehicle, home, SME, and gold loans
online. Insurance & Investments: Digital access to insurance policies and fixed deposits. AI-
Based Credit Assessment: Quick loan approvals using AI-driven risk analysis. Repayment &
Account Management: Online EMI payments, loan tracking, and financial planning tools.
Loan Services where Customers can apply for commercial vehicle loans, MSME loans, gold
loans, and personal loans online. Customer Support having Chatbots and helplines for real-
time query resolution. Digital Payment Options: Online EMI payment and auto-debit
facilities. AI-Powered Loan Eligibility Check: Customers can check their loan eligibility
using AI-driven digital tools.
The digital transformation of NBFCs has significantly improved accessibility and efficiency
in financial services. Companies like Bajaj Finance and Shriram Finance lead the way with a
strong online presence, mobile applications, and AI-powered services. Others, like IRFC and
Bajaj Holdings, focus more on investor relations through digital platforms. As digital
adoption increases, NBFCs will continue to enhance their online services, providing seamless
financial solutions to customers.
NBFCs have improved the customer onboarding process by integrating paperless and AI-
powered e-KYC (electronic Know Your Customer) systems. This reduces the time required
for loan approvals and enhances customer convenience. Example: Bajaj Finance has
streamlined e-KYC verification, allowing instant loan approvals with Aadhaar-based
authentication.
NBFCs are leveraging Artificial Intelligence (AI) and Machine Learning (ML) to improve
credit risk assessment and detect fraudulent transactions. By analyzing vast amounts of data,
AI helps NBFCs reduce non-performing assets (NPAs) and improve loan disbursal accuracy.
Example: Shriram Finance uses AI-based risk models to assess borrowers' repayment ability
before approving vehicle loans.
NBFCs have introduced automated EMI reminders, digital collection systems, and flexible
repayment options to reduce loan defaults and improve customer retention. These innovations
make the repayment process seamless and hassle-free. Example: Chola Invest provides
customers with multiple digital payment modes, including UPI, net banking, and mobile
wallets, for easier EMI payments.
NBFCs are using data analytics to customize loan products based on individual borrower
needs. Instead of offering generic loan products, they provide personalized credit solutions
with flexible tenure and repayment structures. Example: Bajaj Finserv offers pre-approved
loans tailored to customers' financial profiles, reducing paperwork and processing time.
NBFCs are adopting AI-driven chatbots and 24/7 customer support via websites, mobile
apps, and WhatsApp to assist customers in real-time. This enhances customer service quality
and reduces reliance on manual customer support teams. Example: IRFC has improved its
investor relations with automated query resolution on its digital platform.
NBFCs are enhancing their funding capabilities by tapping into capital markets through
securitization, bond issuances, and co-lending partnerships with banks. These incremental
innovations improve liquidity and financial stability. Example: IRFC regularly issues bonds
and collaborates with government institutions for railway financing.
NBFCs are collaborating with fintech startups and digital lending platforms to reach a wider
customer base and offer more efficient loan services. These partnerships enable better data
analysis and quicker loan disbursement. Example: Shriram Finance partners with fintech
firms to expand digital lending for SMEs and self-employed individuals.
20.Disruptive Innovation in NBFCs :
Disruptive innovation fundamentally changes how financial services are provided, often
replacing traditional models with new technology-driven solutions.
Digital lending platforms have revolutionized the way NBFCs process loans by eliminating
manual paperwork and enabling instant approvals. Through AI-powered verification and e-
KYC, customers can apply for loans online and receive funds within minutes. Bajaj Finance,
for example, offers pre-approved personal loans via its mobile app, reducing dependency on
traditional branch-based approvals.
Traditional credit scoring relies on financial history, making it difficult for first-time
borrowers to access credit. AI and machine learning use alternative data, such as transaction
behavior and social media activity, to assess creditworthiness. Chola Invest leverages AI-
driven credit assessment to evaluate borrowers' repayment capability, especially in the
vehicle loan segment.
Blockchain technology ensures tamper-proof financial records, reducing fraud risks and
improving transparency in lending. NBFCs are exploring blockchain to verify loans, execute
smart contracts, and improve loan tracking mechanisms. This technology enhances security
and minimizes operational risks in financial transactions.
Wealth management services are becoming automated through robo-advisors, which use AI
to offer personalized investment recommendations. Bajaj Holdings integrates digital tools to
help investors track and manage their portfolios with minimal human intervention. This
makes financial advisory more accessible and cost-effective for customers.
P2P lending platforms connect borrowers directly with investors, eliminating the need for
traditional financial intermediaries. This model provides faster access to funds while offering
competitive returns to lenders. NBFCs like Lendbox and Faircent are disrupting conventional
banking by facilitating unsecured digital loans through their platforms.
Neobanks operate entirely online, providing customers with low-cost banking solutions,
instant loans, and digital wallets without physical branches. NBFC-backed digital lenders like
KreditBee offer quick personal loans through mobile apps, catering to young, tech-savvy
consumers. This shift to digital banking enhances accessibility and customer convenience.
Chapter 2:
Promoters and
Management Ethos
4.
2. Indian Railway 3. Bajaj Holdings
1. Bajaj Finance Cholamandalam 5. Shriram Finance
Finance and Investment
Ltd investment and Ltd.
Corporation Ltd
finance Co. Ltd.
Promoter Group: Bajaj Finance Ltd. is promoted by Bajaj Finserv Ltd. and its
subsidiaries.
Bajaj Finserv's Role: Bajaj Finserv is a core investment company and holds a
controlling stake in Bajaj Finance Ltd.
Bajaj Group's History: The Bajaj Group was founded by Jamnalal Bajaj, a freedom
fighter, philanthropist, and close confidant of Mahatma Gandhi.
Sanjiv Bajaj is the Managing Director & CEO of Bajaj Holdings & Investment Limited.
It initially focused on chit funds and later expanded into lending and
insurance.Shriram Group has been a key player in the Indian financial services sector.
The core strength of the group lies in the financial services as the pioneers in truck
financing and chit business. Shriram Group was founded by Mr. R.Thyagarajan with
the motive of serving the common man for financial empowerment. Mr.
R.Thyagarajan was awarded India's third highest civilian award, the Padma Bhushan
in 2013 in the field of trade and industry. Shriram Group believes and follows his one
mantra of “People First”. This value system has been methodically instilled and
institutionalized into the Shriram group over the last 4 decades.
Bottom 5
1. HB 4.
2. Ladderup 3. Futuristic 5. Gowra Leasing
Stockholdings Aastamangalam
Finance Solutions LTD. and Finance LTD.
LTD. Finance LTD.
1. HB Stockholdings Ltd.
HB Stockholdings Ltd. was incorporated in 1985 and is promoted by the Bhasin
family, with Lalit Bhasin being the primary promoter and owning 51.54% of the total
equity.
The company was promoted by Shri Harish Bhasin.
Promoter Group:
The primary promoter and Chairman of the company is Lalit Bhasin.
Lalit Bhasin owns 51.54% of the total equity.
Other members of the promoter group include Shri Kanishk Kapur, Shri
Ayush Kapur, Shri Manasvin Arora, Ms. Mehar Arora, and Merygold.
2. Ladderup Finance
Futuristic Solutions Limited was originally incorporated under the Companies Act, 1956
on 21st September 1983 under the name of Moral Leasing Pvt.Ltd.. Subsequently it
changed its status from Private Limited Company to Public Limited Company and
obtained a fresh Certificate of Incorporation on 23rd day of September 1983.
After the public issue, the company twice offered shares to their shareholders on Right
basis in the year 1988 and 2000 respectively. In 2002, the name of the Company was
changed from MORAL LEASING LTD. TO FUTURISTIC SOLUTIONS LIMITED.
The capital of the company was further increased by Preferential Issue and Bonus issue.
Aastamangalam Finance Limited (Formerly known Upasana Finance Ltd) was promoted
by theTVS family in Jan.'85 with a Share Capital of Rs 5 lacs. Subsequently, it became a
Deemed Public Company and the Share Capital increased to Rs 30 lacs. The name of the
company was changed in Jan.'95. The Company is currently carrying on the business of
short term and long term financing to both corporate and non-corporate entities. Prior to
this, the Company was in the business of leasing, hire-purchase and fixed deposits. It
went public with its maiden issue at a premium of Rs 25 to strengthen the capital base and
fund expansion in hire-purchase and leasing. The promoters' holding after the issue stood
at 70.13%.
Bajaj Finance Limited (BFL), one of India's leading non-banking financial companies
(NBFCs), operates with a strong management ethos and philosophy rooted in customer-
centricity, innovation, and responsible lending.
1.Bajaj Finance :
Principle Description
Strong Governance & Maintains transparency, regulatory compliance, and high corporate
Ethics governance standards.
Diversified Product Offers loans, insurance, wealth management, and other financial
Portfolio services.
Indian Railway Finance Corporation (IRFC) is a public sector enterprise under the Ministry
of Railways, Government of India. Established in 1986, IRFC serves as the dedicated
financing arm of Indian Railways, providing funds for infrastructure projects, rolling stock
procurement, and railway expansion.
Principle Description
Strong Corporate
Adheres to high ethical, regulatory, and compliance standards.
Governance
Diversified Funding Raises capital through domestic and international markets,
Sources including bonds and loans.
3. Bajaj Holdings:
Bajaj Holdings & Investment Ltd. (BHIL) is a non-banking financial company (NBFC) and
the investment arm of the Bajaj Group. Formed in 2007 after Bajaj Auto’s demerger, BHIL
holds major stakes in Bajaj Auto, Bajaj Finserv, and Bajaj Finance. As a core investment
company (CIC), it focuses on long-term value creation through strategic investments, earning
revenue from dividends, capital appreciation, and interest income.
Principle Description
Principle Description
Ethical & Transparent Upholds high corporate governance standards with regulatory
Governance compliance and ethical business practices.
5. Shriram Finance :
Shriram Finance Ltd. is a leading non-banking financial company (NBFC) and part of the
Shriram Group, specializing in vehicle finance, SME loans, personal loans, gold loans, and
other financial services. Formed through the merger of Shriram Transport Finance, Shriram
City Union Finance, and Shriram Capital, it is one of India’s largest retail-focused NBFCs.
Principle Description
Ethical & Transparent Adheres to strong corporate governance, regulatory compliance, and
Governance ethical business practices.
Diversified Financial Offers vehicle finance, SME loans, gold loans, personal loans, and
Services other financial products.
Inclusive & Sustainable Supports financial inclusion by catering to small businesses and first-
Growth time borrowers.
Employee & Stakeholder Encourages employee development and long-term value creation for
Value stakeholders.
1.Bajaj Finance LTD: As of April 1, 2025, Bajaj Finance Limited has implemented
significant leadership changes. Anup Saha has been appointed as the Managing Director,
succeeding Rajeev Jain, who now serves as the Vice Chairman.
The current top management team includes:
Sandeep Jain: Chief Operating Officer and Chief Financial Officer
Fakhari Sarjan: Chief Risk Officer
Anupam Sirbhaiya: Chief Human Resources and Administrative Officer
Deepak Bagati: Chief Operating Officer and President - Debt Management Services
Deepak Reddy: President - Rural Lending, Gold Loans & Insurance Businesses
Anurag Chottani: Chief Operating Officer and Chief Technology Officer
As of April 2025, the Indian Railway Finance Corporation (IRFC) Ltd. is led by Manoj
Kumar Dubey, who serves as the Chairman and Managing Director (CMD).
HB Stockholdings Ltd.
Mr. Lalit Bhasin – Chairman: Mr. Bhasin is a first-class commerce graduate from
Shri Ram College of Commerce, Delhi University. With nearly two decades of
experience in investments and capital markets, he also serves on the Audit Committee,
Nomination & Remuneration Committee, and Stakeholders Relationship Committee.
Mr. Anil Goyal – Managing Director: A fellow member of the Institute of Chartered
Accountants of India, Mr. Goyal brings over 20 years of expertise in finance, taxation,
investment banking, corporate restructuring, and strategic planning. He is also a
member of the Stakeholders Relationship Committee.
Mr. Ashish Kapur – Director: Mr. Kapur holds a commerce degree from Panjab
University and an MBA in Finance from NarseeMonjee Institute of Management
Studies (NMIMS). With over two decades of experience in finance, investments, and
capital markets, he began his career in 1993 with Jardine Fleming India as AVP
Capital Markets and serves on the boards of several other companies.
Mrs. Urvija Shah – Director: Holding a law degree and a postgraduate degree in
commerce, along with diplomas in Banking, Taxation, and Labour Laws, Mrs. Shah
has over 16 years of diversified experience in corporate and securities laws.
Mr. Yash Kumar Sehgal – Director: A graduate in English (Hons) and a member of
the Chartered Institute of Bankers, London, Mr. Sehgal has extensive experience in
finance, having held various positions at the Commercial Bank of Kuwait for over two
decades. He also served as Acting Director of Administration & Finance at the College
of Banking & Financial Studies, Muscat, reporting directly to the Governor of the
Central Bank of Oman.
Mr. Sunil Goyal – Managing Director: Mr. Goyal is a Chartered Accountant with
over 25 years of experience in financial services, including investment banking,
corporate finance, and advisory services. He has been instrumental in steering
Ladderup Finance Ltd. towards growth and diversification in financial services.
Mr. Sandeep Kumar – Managing Director: Mr. Kumar has a background in law
and over 20 years of experience in legal consultancy and financial services. Under his
leadership, Futuristic Solutions Ltd. has focused on providing innovative financial
solutions and legal advisory services.
Ms. Priya Sharma – Director: Ms. Sharma holds an MBA in Finance and has over
15 years of experience in financial management and corporate strategy. She
contributes significantly to the company's financial planning and strategic initiatives.
Mr. Ramesh Iyer – Chairman: Mr. Iyer has a master’s degree in business
administration and over 30 years of experience in the financial sector. He has been
pivotal in shaping the company's vision and expanding its reach in the financial
market.
Ms. Anjali Desai – CEO: Ms. Desai holds a degree in Economics and an MBA in
Finance. With over 20 years in banking and financial services, she leads the
company's operations and strategic growth initiatives.
Mr. Gowra Srinivas – Managing Director & Executive Director: Mr. Srinivas
holds an M.Sc degree and has been the Managing Director since August 1, 2006, and
an Executive Director since March 26, 2003. He also serves as a Director in other
capacities.
Mr. Alamuru Venkata Rama Rao – Chief Financial Officer: Serving as the CFO
for over a decade, Mr. Rao has been instrumental in overseeing the company's
financial operations.
Mr. Zafar Khan – Compliance Officer & Company Secretary: With more than
seven years in his current role, Mr. Khan ensures regulatory compliance and manages
corporate governance matters.
Mr. Chandrasekhar Suresh – Chairman & Independent Director: Appointed as
Chairman and Independent Director, Mr. Suresh brings over two years of leadership
experience to the board.
Mr. Gowra Prasad – Non-Executive Director: Also serving for over 31 years, Mr.
Prasad contributes extensive experience to the company's strategic direction.
Below are detailed profiles of distinguished top management personnel from two such
companies: HB Stockholdings Limited and Gowra Leasing & Finance Limited.
1. HB Stockholdings Limited
Mr. Naresh Khanna – Vice President of Investments & Manager: Mr. Khanna has
been serving as the Vice President of Investments and Manager at HB Stockholdings
Limited since February 22, 2021. He is a Commerce Graduate from the prestigious
Shri Ram College of Commerce (SRCC), University of Delhi. With over three years
in his current role, Mr. Khanna has been instrumental in overseeing the company's
investment strategies and managing its financial portfolio. His leadership has
contributed significantly to the firm's growth and stability in the competitive NBFC
sector.
Mr. Gowra Srinivas – Managing Director & Executive Director: Mr. Srinivas
holds a Master of Science (M.Sc) degree and has been associated with Gowra Leasing
& Finance Limited for over three decades. He has been serving as the Managing
Director since August 1, 2006, and as an Executive Director since March 26, 2003.
Mr. Srinivas also serves as a Director in other capacities, bringing a wealth of
experience and leadership to the company. His extensive tenure reflects his deep
commitment to the organization's vision and growth.
In India, Corporate Social Responsibility (CSR) obligations for companies, including Non-
Banking Financial Companies (NBFCs), are governed by Section 135 of the Companies Act,
2013. According to this section, companies meeting certain financial thresholds are mandated
to allocate a minimum of 2% of their average net profits from the preceding three financial
years towards CSR activities.
Bajaj Finance Limited: The company's CSR initiatives primarily target the holistic
development of children and youth, emphasizing health, education, skill development,
environmental sustainability, and community welfare.
Bajaj Finance's flagship CSR program, the Certificate Programme in Banking, Finance, and
Insurance (CPBFI), is designed to enhance the employability of first-generation graduates
from smaller towns and rural areas. This 100-hour certification course equips final-year
undergraduate students and fresh graduates with the necessary skills and knowledge for
various roles in the financial services industry. In the fiscal year 2023, 10,781 individuals
enrolled in the CPBFI program.
2. Livelihood Enhancement
3. Environmental Sustainability
Solar Energy Adoption: The company has installed solar panels with a capacity of
626.8 kilowatts to reduce its carbon footprint.
Electric Vehicle Integration: Bajaj Finance has introduced 20 electric vehicles for
inter-office shuttle services and has financed over 54,000 electric vehicles,
encouraging sustainable transportation.
4. Healthcare Initiatives
Bajaj Finance's programs aim to rehabilitate individuals with physical, intellectual, and
learning disabilities, facilitating their inclusion into mainstream society. Interventions include
early rehabilitation, educational and medical support, community rehabilitation, provision of
residential homes, and accessible infrastructure. Over 99,000 individuals with disabilities
have benefited from these programs.
In March 2024, the Bajaj Group launched 'Bajaj Beyond,' committing ₹5,000 crore over five
years to social impact programs, with a significant focus on skill development. This initiative
aims to benefit over two crore youth, enhancing their employability and entrepreneurial
skills.
IRFC
IRFC's CSR and Sustainability Policy mission is to contribute to a "clean, green, educated,
and capable India" through various initiatives. The policy emphasizes priority areas such as
safe drinking water, sanitation, health, education, and capacity building, particularly
benefiting marginalized and underprivileged sections of society.
2.Educational Support
In the realm of education, IRFC has supported the construction of school buildings and
provided necessary resources such as furniture and computers. A notable project includes
part-funding the construction of a school in Wazirpur, Gurgaon district, catering to
underprivileged sections of society.
3.Environmental Sustainability
IRFC has undertaken several environmental initiatives in collaboration with Indian Railways:
Demonstrating its commitment to sustainable finance, IRFC issued its first Climate Bonds
Certified Green Bond in December 2017, raising USD 500 million. The proceeds are
allocated to fund eligible green projects, including dedicated freight railway lines and public
passenger transport, supporting India's transition to a low-carbon transportation
infrastructure.
Under its CSR initiatives, IRFC funded a project in collaboration with Nirman Foundation to
promote menstrual hygiene awareness in 200 schools across seven aspirational districts in
Bihar. The project involved installing sanitary pad vending machines and incinerators,
ensuring easy access to sanitary products and proper disposal methods, thereby reducing
absenteeism among schoolgirls and promoting their health and education.
6.Focus on Health and Nutrition
In line with the Department of Public Enterprises (DPE) guidelines for the year 2023-24,
which emphasized spending on "Health & Nutrition," preferably in aspirational districts,
IRFC allocated approximately 67.27% of its total CSR expenditure towards initiatives in this
sector. Projects included providing healthcare facilities through medical equipment, green
energy initiatives, education, environmental sustainability, contributions to various funds, and
measures benefiting armed forces veterans, war widows, and their dependents.
Through these diverse initiatives, IRFC exemplifies its role as a responsible corporate entity,
dedicated to fostering sustainable development and enhancing the quality of life for
communities across India.
Bajaj Holdings
BHIL's CSR policy underscores its dedication to ethical principles, human rights protection,
environmental stewardship, and enhancing the quality of life for all stakeholders, including
local communities and society at large. The policy emphasizes initiatives in health, education,
environmental sustainability, and rural development, with a focus on marginalized and
underprivileged sections of society. It also highlights the importance of economic
empowerment through grassroots capacity building, particularly in rural India.
The company invests in educational programs that enhance learning outcomes, provide
scholarships to meritorious and needy students, and support vocational training centres.
These efforts aim to equip individuals, especially youth, with skills that enhance
employability and promote self-reliance.
3. Environmental Sustainability
BHIL engages in activities such as afforestation, water conservation, and promoting
renewable energy sources. These initiatives contribute to environmental conservation and aim
to mitigate the impacts of climate change.
4. Rural Development
The company supports comprehensive rural development programs that focus on improving
livelihoods, infrastructure, and overall quality of life in rural communities. This includes
initiatives like building community centers, supporting self-help groups, and promoting
sustainable agricultural practices.
Chola Invest
Chola's CSR initiatives are designed to foster sustainable development and enhance the
quality of life for underserved communities across the country. Their programs span various
domains, including health, education, environmental sustainability, and rural development,
with a presence in 12 states: Tamil Nadu, Delhi-NCR, Maharashtra, Assam, Karnataka,
Chhattisgarh, Odisha, Uttar Pradesh, Telangana, Rajasthan, West Bengal, and Madhya
Pradesh.
1. Health
Project Raahi – Trucker Eye Health Program: This flagship initiative aims to
safeguard the vision of commercial vehicle crew members (CVCMs) by providing free
eye examinations and spectacles. Implemented in collaboration with the Royal
Commonwealth Society for the Blind, the program operates in multiple locations,
including Paradeep, Kolkata, Ludhiana, Kanpur, and Indore.
Little Hearts – Paediatric Cardiac Surgeries: Chola supports free-of-cost treatment for
children of CVCMs suffering from congenital heart disease. Partnering with the Sri
Sathya Sai Health and Education Trust, this initiative has provided life-saving surgeries
in states like Chhattisgarh, Haryana, and Maharashtra.
Maternal Health Program: This program offers free maternal and newborn care
services to women from CVCM families. Through the Sri Sathya Sai Sanjeevani Mother
& Child Hospital (Mamatva), pregnant mothers receive comprehensive care over nine
months, aiming to reduce neonatal and maternal mortality rates.
2. Water and Sanitation - Swaccha Telangana Project: Chola arranges purified drinking
water for remote villages by installing 'Any Time Water' (ATW) ultra-filtration plants.
This initiative is implemented in partnership with Bala Vikasa Social Service Society.
3. Education
My Dream Scholarship Program: Aimed at children from the trucking community, this
program provides scholarships for college education, technical education, or higher
studies, empowering underprivileged students in Salem, Tamil Nadu.
4. Arts and Culture - Arts Education Programme Elements: This project integrates arts
education into students' development, encouraging exploration of local arts and cultural
practices. Implemented in Bangalore, Karnataka, in partnership with the India Foundation
for the Arts.
5. Sports - Supporting Women Golfers: Chola sponsors female golfers, aiding their
training and development to compete successfully in larger arenas. This initiative is
implemented in Karnataka and New Delhi.
Through these diverse initiatives, Cholamandalam Investment and Finance Company Limited
exemplifies its dedication to social responsibility, striving to create a positive and lasting
impact on communities across India.
Shriram Finance
2. Skill Development - Drivers' Training Program: The company invests in training and
skill development programs for truck drivers, enhancing their employability and
promoting road safety.
3. Community Welfare
Rural Development: The company engages in rural development projects that aim to
improve the quality of life in underdeveloped regions through infrastructure
development and livelihood enhancement programs.
Shriram Finance collaborates with various implementing agencies and partners to execute its
CSR initiatives effectively. The CSR Committee regularly monitors the progress of these
projects, ensuring transparency and accountability in the utilization of funds and the
achievement of desired outcomes.
Through these concerted efforts, Shriram Finance Limited exemplifies its dedication to social
responsibility, striving to create a positive and lasting impact on communities across India.
HB Stockholdings
During the financial year 2016-2017, HB Stockholdings was required to spend ₹4.22 lakhs
on CSR activities and contributed ₹4.31 lakhs to the Earth Saviour Foundation, supporting
the procurement of modern kitchen appliances and outdoor lighting for their Old Age Home
near Gurgaon. However, in the financial year 2023-2024, the company reported a net loss of
₹195.84 lakhs, resulting in no mandatory CSR expenditure for that year.
Regarding Corporate Social Responsibility (CSR), the company's Directors' Report for the
financial year 2023-2024 states that Section 135 of the Companies Act, 2013, which
mandates certain companies to undertake CSR activities, does not apply to Futuristic
Solutions Limited. As a result, the company has not reported any CSR initiatives.
Corporate Social Responsibility (CSR) is governed by Section 135 of the Companies Act,
2013 in India. A company is required to undertake CSR activities if it meets any of the
following financial criteria in the preceding financial year:
Since Futuristic Solutions Limited has stated that Section 135 is not applicable to them, this
means that the company does not meet any of the above financial thresholds. As a result, they
are not legally required to allocate funds for CSR initiatives or report any CSR activities.
Aastamangalam Finance Limited, formerly known as Upasana Finance Limited, has indicated
in its Directors' Report that it does not meet the financial thresholds specified under Section
135 of the Companies Act, 2013 for mandatory Corporate Social Responsibility (CSR)
activities. As a result, the company is not required to constitute a CSR Committee or
implement a formal CSR policy.
While Aastamangalam Finance Limited is exempt from mandatory CSR obligations, it has
established a Whistle Blower Policy (Vigil Mechanism). This policy provides a framework
for stakeholders to report instances of unethical behavior, actual or suspected fraud, or
violations of the company's Code of Conduct. It ensures protection for individuals who raise
concerns and offers direct access to the Chairman of the Audit Committee.
Ladderup Finance
The CSR Policy emphasizes the company's dedication to contributing positively to society by
focusing on areas such as education, healthcare, environmental sustainability, and rural
development projects. The policy also details the governance structure for CSR initiatives,
including the formation of a CSR Committee responsible for overseeing and implementing
various projects.
GLFL stated that it was not required to constitute a CSR Committee, as the company did not
meet any of the thresholds mentioned in Section 135 of the Companies Act, 2013, during the
financial year under review. Consequently, reporting on CSR policies and initiatives was
deemed not applicable.
The company has adopted a Whistle Blower Policy to provide employees with a platform to
raise concerns about unethical practices or wrong conduct. This policy ensures protection
against reprisals or victimization for those who report such issues.
Bajaj Finance
Social Inclusion: Skilling programs for youth, child welfare (cleft care, education).
IRFC
Bajaj Holdings
Chola Invest
Social Inclusion: Health programs for truckers, support for underserved communities.
Shriram Finance
Social Inclusion: Scholarships, vocational training, mobile health clinics for truckers.
Chapter 3:
External
Environment
3.1. Controlling ministry /regulator for the industry
In terms of Section 45-IA of the RBI Act, 1934, no Non-banking Financial company can
commence or carry on business of a non-banking financial institution without obtaining a
certificate of registration from the Bank and without having a Net Owned Funds of ₹ 25
lakhs (₹ Two crore since April 1999).
However, in terms of the powers given to the Bank, to remove dual regulation, certain
categories of NBFCs which are regulated by other regulators are exempted from the
requirement of registration with RBI viz. Venture Capital Fund/Merchant Banking
companies/Stock broking companies registered with SEBI, Insurance Company holding a
valid Certificate of Registration issued by IRDA, Nidhi companies as notified under Section
620A of the Companies Act, 1956, Chit companies as defined in clause (b) of Section 2 of
the Chit Funds Act, 1982,Housing Finance Companies regulated by National Housing Bank,
Stock Exchange or a Mutual Benefit company.
In India, Non-Banking Financial Companies (NBFCs) are primarily regulated by the Reserve
Bank of India (RBI) under the provisions of the Reserve Bank of India Act, 1934 and other
relevant laws.
Reserve Bank of India (RBI) – The main regulator for NBFCs, overseeing their
registration, prudential norms, governance, and compliance.
Ministry of Finance (Government of India) – The Department of Financial
Services (DFS) under the Ministry of Finance plays a role in policymaking and
legislative matters related to NBFCs.
Securities and Exchange Board of India (SEBI) – Regulates NBFCs involved in
capital market activities.
Insurance Regulatory and Development Authority of India (IRDAI) – Regulates
NBFCs that deal with insurance-related activities.
National Housing Bank (NHB) – Regulates Housing Finance Companies (HFCs),
though RBI now has direct oversight over them.
State Governments – Certain NBFCs such as Chit Funds and Money Lending
NBFCs are regulated under state laws.
3.2 Regulatory Policies at the state, national and global level and
their impact on the industry as a whole.
1. State-Level Regulations :
While NBFCs are primarily governed by national-level regulations, state governments also
influence their operations in the following ways:
1. Money Lenders Acts (State-Specific) : Some states have specific laws governing NBFC
lending practices, especially those catering to microfinance and small borrowers.
Impact: Increased compliance burden and operational challenges for NBFCs operating
across multiple states.
States impose stamp duties on loan agreements, impacting the cost of lending for NBFCs.
Impact: Increases non-performing assets (NPAs), reduces liquidity, and raises lending
risks.
2. National-Level Regulations :
NBFCs in India are primarily regulated by the Reserve Bank of India (RBI) under the RBI
Act, 1934, and other regulatory frameworks.
1. RBI Regulations :
Classification & Capital Adequacy Norms: NBFCs are categorized into Deposit-taking
(NBFC-D) and Non-Deposit taking (NBFC-ND) entities.
Scale-Based Regulation (SBR) Framework (2022): Classifies NBFCs into Base Layer,
Middle Layer, Upper Layer, and Top Layer, with stricter capital and compliance norms
for larger entities.
RBI introduced the Liquidity Coverage Ratio (LCR) for large NBFCs to maintain a
minimum high-quality liquid assets reserve.
Stricter corporate governance norms impact large NBFCs like Bajaj Finance, L&T Finance,
etc.
NBFCs with over ₹500 crore in asset size are subject to IBC proceedings in case of
insolvency.
Example: Dewan Housing Finance Corporation Ltd. (DHFL) was resolved under
IBC.
Impact: Strengthened resolution mechanism but increased compliance costs.
3. Global-Level Regulations :
NBFCs are indirectly impacted by global regulatory frameworks such as Basel norms, FATF
guidelines, and international economic policies.
1. Basel III Norms :
While Basel norms are mandatory for banks, RBI has introduced Basel-like capital
adequacy norms for large NBFCs.
Impact: Strengthens financial health but increases capital costs.
FDI in NBFCs: 100% FDI is allowed under the automatic route in most NBFC
categories.
ECB (External Commercial Borrowing) Norms: NBFCs can raise funds from
foreign lenders but must meet specific conditions.
1. Bajaj Finance :
Bajaj Finance, one of India's largest consumer lending NBFCs, has been affected by
stricter capital adequacy requirements and NPA provisioning norms, reducing its
lending flexibility.
2. IRFC Ltd :
IRFC Ltd, which primarily finances the Indian Railways, faces lower regulatory risks
due to its government-backed model but is still subject to SEBI disclosure norms.
3. Chola Invest :
Benefited from better investor confidence post stricter governance norms. NPA
recognition changes affect vehicle finance portfolio. Higher provisioning lowers
short-term profitability.
4. Bajaj Holdings :
Bajaj Holdings, an investment-focused NBFC, is impacted by higher taxation on
NBFC investments and SEBI governance mandates, influencing its overall financial
performance.
5. Shriram Finance :
Shriram Finance, with a strong focus on vehicle and SME financing, are more
vulnerable to stricter NPA classification norms and provisioning requirements,
affecting their profitability.
2. Ladderup Finance :
Being an NBFC focused on investment and advisory services, its key challenges stem
from SEBI’s compliance norms and taxation policies. Higher taxation on investment
income and capital adequacy requirements impact profitability. Increased scrutiny on
financial transactions due to AML and KYC regulations affects ease of business
operations.
Since it operates in the financial lending sector, strict NPA norms and liquidity
requirements make credit recovery more challenging. Loan waivers in states where it
operates may lead to higher NPAs and affect repayment cycles. Lack of access to
foreign capital makes it more dependent on domestic borrowing, which is becoming
costlier.
3.3 Key National and Global Issues Affecting the NBFC Finance Industry
in India
Non-Banking Financial Companies (NBFCs) play a crucial role in India's financial ecosystem
by bridging the gap between traditional banking and financial inclusion. However, the NBFC
sector faces several challenges, both domestically and globally, that impact its growth,
stability, and regulatory environment. This document outlines key national and global issues
affecting the NBFC finance industry in India.
The RBI has tightened regulations on NBFCs to ensure financial stability. The Scale-Based
Regulation (SBR) framework classifies NBFCs into different categories with varying
compliance requirements. Stricter norms on asset classification and provisioning impact
profitability. The Prompt Corrective Action (PCA) framework imposes restrictions on
financially weak NBFCs. Liquidity Coverage Ratio (LCR) requirements put pressure on
smaller NBFCs. Mandatory audits and reporting increase operational costs.
The IL&FS and DHFL crises have weakened investor confidence, limiting NBFCs’ access to
funds. High borrowing costs and dependence on banks and capital markets create financial
stress. Limited alternative funding sources, such as retail deposits, further constrain liquidity.
Risk aversion among investors affects fundraising through NCDs and CPs. Better refinancing
mechanisms, like government-backed guarantee schemes, are needed. Co-lending
partnerships with banks help mitigate funding challenges.
Economic slowdowns have led to rising NPAs, especially in real estate and microfinance.
Defaults in unsecured retail loans and MSME lending have increased. RBI’s restructuring
norms may temporarily mask actual stress in asset quality. Higher delinquency rates are
observed in vehicle loans and affordable housing finance. Income volatility in the informal
sector affects timely repayments. The RBI is focusing on early warning systems for potential
defaults.
Digital transformation is necessary for NBFCs but requires significant investment. Cyber
threats, data breaches, and fraud risks have increased in digital lending. Stricter regulatory
compliance is needed, especially in fintech collaborations. Unregulated digital lending apps
raise concerns over unethical practices. AI and machine learning are being adopted for credit
risk assessment. Strengthening data protection frameworks is essential to safeguard consumer
data.
Banks are expanding into microfinance and small business lending, challenging NBFCs.
Fintech firms offer quick digital lending solutions, increasing competition. BNPL schemes
are disrupting traditional consumer finance models. NBFCs must adopt digital platforms and
strategic fintech partnerships to stay competitive. Embedded finance solutions offer new
opportunities in digital lending. Innovation and adaptability are crucial for NBFCs to sustain
growth.
High inflation has raised borrowing costs and reduced consumer demand. Economic
slowdowns have impacted discretionary spending and credit uptake. Rising fuel prices and
supply chain disruptions hurt industries relying on NBFC financing. Real estate volatility
affects housing finance companies. Lower disposable income reduces demand for auto loans
and consumer durables. Government stimulus packages are essential to revive credit growth.
Rising global interest rates have increased borrowing costs for NBFCs. The U.S. Federal
Reserve and ECB policies impact global liquidity. FPI outflows reduce capital availability for
Indian financial institutions. A stronger U.S. dollar increases repayment costs for dollar-
denominated borrowings. External commercial borrowings (ECBs) have become more
expensive. NBFCs must explore alternative funding options to manage risks.
Global conflicts, such as the Russia-Ukraine war, affect crude oil prices and inflation. Supply
chain disruptions impact industries financed by NBFCs. Currency fluctuations create
challenges for foreign funding sources. Geopolitical instability reduces FDI in India’s
financial sector. Tighter global credit markets affect overseas investments in Indian NBFCs.
Uncertainty forces NBFCs to reassess risk management strategies.
A global slowdown in the U.S., Europe, and China affects investor sentiment. Declining FDI
inflows impact the Indian financial sector. Trade finance and export credit face increasing
risks. Reduced consumer demand in global markets affects NBFC-financed businesses.
Lower NRI remittances impact liquidity in the financial system. NBFCs must diversify
revenue sources to mitigate economic risks.
Climate Change and ESG Compliance
ESG factors are gaining importance in financial regulations. NBFCs must align with
sustainable finance norms to attract investments. Green financing and impact investing are
being encouraged. Transition risks affect NBFCs financing fossil fuel-dependent industries.
ESG risk assessment is becoming essential in credit underwriting. Funding renewable energy
and sustainable projects can provide growth opportunities.
AI, blockchain, and cloud computing are reshaping financial services. NBFCs must invest in
digital lending platforms to enhance efficiency. Regulatory scrutiny on digital lending is
increasing. CBDCs could impact NBFC operations in the future. Open Banking initiatives
improve credit access and risk assessment. UPI integration enables seamless digital
transactions for NBFCs.
The RBI is strengthening NBFC supervision through risk-based audits. Co-lending models
with banks improve credit accessibility. NBFC participation in priority sector lending
supports financial inclusion. Stricter regulations ensure responsible digital lending practices.
The Account Aggregator (AA) framework enhances data-sharing for credit underwriting.
MSME financing and rural credit expansion receive policy support.
NBFCs must diversify funding sources, including retail deposits and bond markets.
Strengthening risk assessment and AI-driven credit models is crucial. Adapting to regulatory
changes ensures long-term stability. Digital transformation and cybersecurity investments are
necessary. Aligning with ESG norms will attract global investors. Sustainable finance will
drive the future of the NBFC sector.
The Indian government, along with the Reserve Bank of India (RBI) and other regulatory
bodies, has implemented various measures to support, regulate, and enhance the growth of
NBFCs. These initiatives focus on liquidity support, regulatory frameworks, financial
inclusion, and digital transformation.
PCGS was launched in 2019 and extended in 2020 to help NBFCs raise funds. The
government provided a partial guarantee to banks for first-loss defaults in the purchase of
pooled assets of financially sound NBFCs. It covered assets of up to ₹1 lakh crore, providing
liquidity support to small and medium NBFCs.
SLS was introduced in 2020 during COVID-19 to support NBFCs, ₹30,000 crore liquidity
support was provided through Special Purpose Vehicles (SPVs).The funds were distributed
through short-term papers (Commercial Papers & Non-Convertible Debentures).
NBFCs are regulated by RBI to ensure financial stability and prevent risks. Key regulatory
initiatives include:
o Upper Layer: Large NBFCs (which may be converted into banks in the future).
The SBR framework helps differentiate regulations based on size and risk profile.
All NBFCs are required to report credit data to CIBIL, Experian, Equifax, and CRIF High
Mark as it helps prevent fraudulent lending and over-borrowing.
To deepen credit penetration, the government has encouraged NBFCs to expand their lending
operations in rural and semi-urban areas.
Certain NBFCs are allowed to on-lend funds received from banks towards priority sectors
which helps NBFCs access low-cost funds from banks such as Agriculture, MSMEs,
Education, Affordable Housing, etc.
CLM was introduced in 2020 to enable NBFCs to partner with banks for lending. NBFCs
originate the loan, and banks fund 80% of the loan amount. This helps in extending loans to
MSMEs and rural borrowers at lower rates.
It was launched in 2021, which allows NBFCs to access a borrower’s financial data (with
consent) for better loan underwriting. Also, helps in digital lending with faster credit
assessment.
NBFCs can use Aadhaar e-KYC and Video-KYC for quick loan processing which reduces
documentation and improves financial inclusion.
OCEN helps NBFCs integrate with digital lenders and fintech platforms to provide credit to
MSMEs which aims to democratize credit access in India.
3.4. Regulatory Actions Against NBFC Players from the top 5 and bottom 5 companies:
1. Bajaj Finance
RBI Action (2018): In 2018, the RBI imposed a penalty of Rs 5 crore for violating norms
related to the classification of non-performing assets (NPAs) and for deficiencies in adhering
to KYC (Know Your Customer) guidelines. This action was part of a broader crackdown on
NBFCs to ensure compliance with asset classification and customer verification norms.
RBI Action (2023-2024): In November 2023, the RBI imposed restrictions, prohibiting the
sanction and disbursal of loans under eCOM and Insta EMI Card products. This was due to
non-compliance with RBI’s digital lending guidelines, specifically for not providing Key Fact
Statements to borrowers for eCOM and Insta EMI loans and deficiencies in statements for
other digital loans. The restrictions were lifted on May 2, 2024, after the issues were
addressed (Business Standard, Moneycontrol).
Delhi High Court Arbitration (2020-2025): In February 2025, the Delhi High Court upheld
an arbitration award of Rs 28 crore, along with interest and legal expenses, in a dispute
stemming from a 2015 loan facility extended to a stock trader. The NBFC sold the trader’s
pledged securities in July 2020, despite claims of maintaining adequate margin coverage and
eligibility for the RBI’s COVID-19 moratorium. The arbitrator ruled the sale unlawful,
awarding compensation (Bar and Bench).
RBI Action (2014): In 2014, the RBI imposed a penalty of Rs 5 lakh for non-compliance
with KYC norms and for failing to report certain transactions as per anti-money laundering
(AML) guidelines. This was part of a wider RBI initiative to enforce stricter compliance
among NBFCs.
3. Shriram Finance
RBI Action (2016): In 2016, the RBI fined this NBFC Rs 2 crore for violations related to
improper asset classification and evergreening of loans, a practice where new loans are given
to repay old ones to mask NPAs.
RBI Action (2025): In 2025, the RBI imposed a penalty of Rs 5.80 lakh for regulatory
lapses, including the failure to implement a system for periodic review of risk categorization
of accounts and other compliance issues (Economic Times).
4. HB Stockholdings Ltd.
SEBI Action (2012): In 2012, SEBI issued a warning for failing to comply with disclosure
norms under the SEBI (Substantial Acquisition of Shares and Takeovers) Regulations, 1997.
The NBFC did not disclose changes in shareholding patterns in a timely manner, though no
monetary penalty was imposed.
Chapter 4:
Financials
Particulars Formula
Net Profit
Total Revenue – Total Expenses
Net Profit (after tax and preference dividend) / Number of Outstanding
Earning Per Share
Equity Shares
Dividend/Share (Rs.)
Total Dividend Paid / Number of Equity Shares
Gross Profit Margin
(%) (Gross Profit / Net Revenue) × 100
Operating Margin (%) (Operating Profit / Net Revenue) × 100
Current Ratio
Current Assets / Current Liabilities
P/B (Price-to-Book) Market Price per Share / Book Value per Share
Enterprise Value / EBITDA (Enterprise Value = Market Cap + Total Debt –
EV/EBITDA
Cash & Equivalents)
1. Profitability :
3. Trends / Changes :
Financial Performance:
Revenue Growth: The company's revenue has grown at a compound annual growth rate
(CAGR) of approximately 22% over the past five years.
Profit Growth: Net profit has also seen a significant rise, with a CAGR of about 29.4%
during the same period.
Stock Performance:
Share Price Appreciation: The stock has appreciated by approximately 286.93% over the
past five years
Price-to-Earnings (P/E) Ratio: Currently, the P/E ratio stands at 35.39, compared to a five-
year average of 48.58.
Price-to-Book (P/B) Ratio: The current P/B ratio is 6.22, indicating that the stock is trading
at over six times its book value.
Market Position:
Bajaj Finance has maintained a strong position in the financial services sector,
consistently outperforming many of its peers in terms of profit growth. However, it's
important to note that the stock is trading at relatively high valuation multiples,
reflecting strong investor confidence but also suggesting a premium pricing.
Overall, Bajaj Finance Limited has exhibited robust growth over the past five years,
marked by significant increases in revenue, profit, and share price, solidifying its
position as a leading player in the financial services industry.
1. Cost of Funds: The cost of funds has seen an upward trend, increasing by 70 basis points
to 7.74% in FY2023-24 from 7.04% in the previous fiscal year.
2. Operating Expenses: Operating expenses have risen due to investments in technology and
expansion. In FY2023-24, total expenditure was ₹15,420.33 crore, up from ₹12,076.06 crore
in FY2022-23.
3. Credit Costs: Provisions for loan losses have fluctuated, with a notable increase in Q1
FY2024-25, where provisions rose by 69% year-on-year, leading to a credit cost of 2.12%.
4. Asset Quality: The company's asset quality has shown resilience, with Gross NPA at
1.60% and Net NPA at 0.68% as of March 31, 2022.
In summary, Bajaj Finance's cost ratios over the past five years have been shaped by rising
funding costs, increased operating expenses due to strategic investments, fluctuating credit
costs, and stable asset quality.
Bajaj Finance
Amount (in Crores)
2.5
2
1.5 Revenue (₹ Cr)
1 Net Profit (₹ Cr)
0.5
0
2020 2021 2022 2023 2024
Fiscal Year
1. Profitability:
Face Value 10 10 10 10 10
Gross Profit - - - - -
Margin (%)
3.Trends / Changes:
Revenue and Profit Growth: Revenue almost doubled from FY2020 to FY2024. Net
profit also grew steadily, but the growth rate slowed after FY2022, showing signs of
stabilization.
Margins: Operating margins stayed very high (around 99%), showing IRFC’s low
cost of operations. However, net profit margins declined slightly, indicating some
pressure on profitability.
Return Ratios: Return on Net Worth and Return on Assets remained moderate,
slightly declining in recent years—suggesting flat earnings efficiency.
Leverage: The debt-to-equity ratio remained above 8, showing high reliance on debt.
While this is typical for a financing company, it limits flexibility.
Liquidity: Current and quick ratios dropped over the years, hinting at reduced short-
term liquidity.
4. Key Factors Affecting Costs / Ratios:
Low Operational Costs: With a simple business model (leasing to Indian Railways),
costs remain very low, keeping margins high.
Fixed Return Model: Profit growth is limited as the company operates under fixed
returns and long-term agreements.
Low Asset Turnover: Asset turnover is very low due to capital-intensive and long-
tenure lending structure.
IRFC has performed steadily over the past five years. Its revenue and profit have increased,
but the pace of growth has slowed in the last two years. The company benefits from a low-
cost business model and strong operating margins. However, it is highly dependent on debt,
which limits flexibility and return potential. Liquidity has slightly reduced and return ratios
have stayed moderate. Overall, IRFC is a safe and stable NBFC with consistent earnings,
though not very high returns.
IRFC LTD.
2.5
2
Amount (in Crores)
1.5
Revenue (₹ Cr)
Net Profit (₹ Cr)
1
0.5
0
2020 2021 2022 2023 2024
Fiscal Year
4.3. Bajaj Holdings.
1. Profitability :
3.Trends / Changes :
Revenue Growth:
Net Profit: Net profit increased from ₹2,992 crore in FY2020 to ₹7,267.21 crore in FY2024,
reflecting a CAGR of about 24.8%.
The share price rose from ₹3,076.55 in 2020 to ₹11,998.70 in 2025, indicating
substantial investor confidence.
Dividend Payout:
The dividend per share increased from ₹40.00 in FY2020 to ₹131.00 in FY2024, with
the payout ratio decreasing from 15% to 20%, indicating a higher return to
shareholders.
Debt Management:
Profitability Ratios:
Net Profit Margin: Improved from 84.42% in FY2020 to 93.07% in FY2024, highlighting
efficient cost management and increased profitability.
Liquidity Ratios:
Current Ratio: Increased from 49.62 in FY2020 to 182.75 in FY2024, suggesting enhanced
liquidity and the ability to meet short-term obligations.
Leverage Ratios:
Bajaj Holdings
2.5
2
Amount (in Crores)
1.5
Revenue (₹ Cr)
Net Profit (₹ Cr)
1
0.5
0
2020 2021 2022 2023 2024
Fiscal Year
1.Profitability :
Return On
2.18 2.34 2.61 2.03 1.64
Assets (%)
3. Trends / Changes:
Financial Performance:
Stock Performance:
Market Position:
Market Leadership:Cholamandalam Investment has firmly established itself as a
leading player in its sector. With strong financial metrics, including consistent
revenue growth and a solid return on equity, it has built a strong market presence.
Overall Outlook: The company's performance over the last five years reflects a
strong and sustainable growth trajectory. The consistent increase in revenue, net
profit, and financial ratios suggests that Cholamandalam Investment is well-
positioned for future growth, and its strong fundamentals support a positive outlook
for the business.
1. Cost of Funds:
Cholamandalam Investment has displayed solid growth across multiple key financial
indicators, including substantial increases in revenue and net profit over the last five years.
The company’s stock performance mirrors investor confidence, with an increase in both P/E
and P/B ratios signaling a positive outlook. While Cholamandalam has a relatively high
reliance on debt, its efficient cost management and stable asset quality mitigate the potential
risks associated with higher leverage.
2.5
Amount (in Crores)
0.5
0
2020 2021 2022 2023 2024
Fiscal Year
1. Profitability :
Return On
2.96 2.85 1.91 1.92 2.19
Assets (%)
Current Ratio 2.35 2.53 2.92 2.74 2.58
Financial Performance:
Revenue Growth: Shriram Finance has demonstrated strong revenue growth over the
past five years, increasing from ₹16,555.49 crore in 2020 to ₹34,964.41 crore in
2024. The compound annual growth rate (CAGR) during this period indicates healthy
business expansion.
Profit Growth: Net profit has also seen substantial growth, rising from ₹2,501.84
crore in 2020 to ₹7,190.48 crore in 2024. This marks a significant improvement, with
a CAGR of approximately 26.5%, reflecting the company’s enhanced operational
efficiencies and profitability.
Stock Performance:
Share Price Appreciation: Over the last five years, Shriram Finance’s stock has
appreciated significantly, driven by its solid financial performance and growth
prospects.
Price-to-Earnings (P/E) Ratio: The current P/E ratio is 2.40, up from 1.57 in the
previous year, indicating improved investor confidence. A P/E ratio of 2.40 is
relatively low, suggesting that the stock might be undervalued compared to earnings,
potentially offering growth opportunities for investors.
Price-to-Book (P/B) Ratio: The P/B ratio has increased to 1.81 in March 2024 from
0.83 in 2020. This indicates the market is valuing the company at a higher multiple of
its book value, reflecting positive expectations about its future earnings growth.
Market Position:
Market Leadership: Shriram Finance has steadily grown into a prominent player in the
financial services sector. Its improved financial metrics—such as net profit margin
and return on equity—illustrate its strong market position and ability to outperform
many peers in the industry.
Overall Outlook: The company has demonstrated a solid performance over the past
five years, characterized by consistent growth in both revenue and profitability.
Shriram Finance's strong fundamentals and improving valuation multiples highlight
its continued leadership in the financial services sector.
1. Cost of Funds:
Cost of Funds Trend: The rising cost of funds has been a notable trend, with the
company's debt-to-equity ratio standing at 3.99 in 2024. This shows that Shriram
Finance relies heavily on debt, and any changes in interest rates or cost of funds could
impact profitability.
2. Operating Expenses:
3. Credit Costs:
Fluctuations in Credit Costs: Credit costs are generally impacted by the company's
risk management strategies and provisions for loan losses. The company's asset
quality, reflected by a debt-to-equity ratio of 3.99 and the interest coverage ratio of
1.68, shows that it has been able to maintain healthy credit costs despite leveraging
debt for growth.
4. Asset Quality:
Stable Asset Quality: Shriram Finance has shown strong asset quality, maintaining a
Gross NPA of 1.60% and a Net NPA of 0.68% as of March 31, 2022. The company’s
robust asset quality is a result of prudent lending practices and effective risk
management.
Shriram Finance has demonstrated consistent growth across multiple dimensions, with
significant increases in revenue and net profit. The company’s stock performance reflects
strong investor confidence, and its financial ratios indicate solid operational efficiency. While
the company’s reliance on debt may expose it to funding cost risks, its strong asset quality
and efficient cost management provide a solid foundation for continued growth. Shriram
Finance's position in the financial services market remains strong, with healthy financial
ratios and solid growth metrics over the past five years.
Shriram Finance
2.5
2
Amount (in Crores)
1.5
Revenue (₹ Cr)
Net Profit (₹ Cr)
1
0.5
0
2020 2021 2022 2023 2024
Fiscal Year
3.Trends / Changes :
Financial Performance:
Revenue Growth: The company's revenue has shown significant volatility. For
instance, in the fiscal year ending March 2024, revenue surged to ₹44.36 crore from
₹2.98 crore in the previous year.
Profitability: Net profit has also fluctuated. In the quarter ending December 31,
2024, the company reported a net loss of ₹11.44 crore after three consecutive quarters
of profit.
Stock Performance:
Share Price Appreciation: Over a five-year span, the stock price appreciated by
approximately 1,239.48%.
Price Volatility: The stock has experienced significant price swings, with a 52-week
range between ₹70.00 and ₹186.02.
1. Operating Expenses
Increased from ₹6.5 Cr (FY2020) to ₹11.3 Cr (FY2023), slightly dropping to ₹9.85
Cr in FY2024.
Driven by admin, compliance, and equity market participation.
2. Cost of Revenue
4. Revenue Volatility
2.5
2
Amount (in Crores)
1.5
Revenue (₹ Cr)
Net Profit (₹ Cr)
0.5
0
2020 2021 2022 2023 2024
Fiscal Year
1. Profitability:
Book Value/Share
51.03 46.11 46.20 42.81 41.14
(₹)
Dividend/Share (₹) - - - - -
Face Value 10 10 10 10 10
Gross Profit - - - - -
Margin (%)
Operating Margin
50.59 59.15 73.35 67.74 57.33
(%)
Return on
Networth / Equity -9.64 -2.76 -0.63 -0.12 -2.58
(%)
Return on Assets
-8.02 -2.64 -0.60 -0.12 -2.46
(%)
Current Ratio 5.90 21.42 23.40 27.07 19.28
Interest Coverage
0.58 1.31 2.94 3.69 1.54
Ratio
3. Trends / Changes:
Profitability Deterioration: Losses increased year after year, with net profit turning
deeply negative in FY2024 (-₹6.35 Cr). EPS also worsened significantly.
Margins: Despite a high operating margin (~50-70%), net profit margins are
extremely negative, indicating poor control over non-operating expenses or one-time
losses.
Return Ratios: Return on equity and assets are negative and have worsened,
reflecting inefficient capital usage and operating losses.
Leverage: Debt levels are very low, which limits financial risk, but interest coverage
dropped, showing the company struggles to cover even low interest costs.
Liquidity: Very high current and quick ratios suggest too much idle liquidity, which
is not being deployed profitably.
Valuation Multiples: P/E and EV/EBITDA are negative, reflecting continued
investor concern and weak earnings outlook.
Limited Revenue Base: The company earns from advisory and finance, but a
shrinking top-line limits scalability.
Lean Model, but High Other Costs: Operational costs are controlled, but non-
operating expenses or write-offs may be rising, leading to losses despite decent
operating margin.
Low Leverage: While this reduces risk, it also limits growth potential due to lack of
borrowed capital use.
Poor Asset Utilization: ROA and asset turnover ratios are very low, indicating assets
are not being used productively.
Ladderup’s performance has weakened over the past five years. Its revenue has been falling,
and the company has posted increasing losses. Even though it keeps operational costs low,
high other expenses have affected overall profitability. Return ratios are negative, and
earnings quality has declined. The company has very low debt, which keeps risks low, but its
growth and efficiency are poor. Overall, Ladderup is a financially struggling NBFC that
needs to improve income and asset use to turn around
Ladderup Finance LTD
2.5
2
Amount (in Crores)
1.5
Revenue (₹ Cr)
Net Profit (₹ Cr)
1
0.5
0
2020 2021 2022 2023 2024
Fiscal Year
Profitability :
Particulars 2020 2021 2022 2023 2024
Revenue 0.48 0.52 0.23 3.56 3.04
Net Profit -0.82 -0.02 -0.03 2.67 1.41
Earning Per Share -0.78 -0.02 -0.03 2.55 1.35
Return on Investment -6.13 -0.16 -0.23 17.86 9.21
3.Trends / Changes :
Financial Performance:
Revenue: The company's revenue has shown variability. In March 2020, revenue was
₹0.48 crore, which increased to ₹3.77 crore by March 2023, before slightly
decreasing to ₹3.52 crore in March 2024.
Net Profit: The net profit also fluctuated during this period. After a net loss of ₹0.82
crore in March 2020, the company reported a net profit of ₹2.67 crore in March 2023,
followed by ₹1.41 crore in March 2024.
In 2019, the stock price was ₹38.15. By the end of 2024, it had risen to ₹78.15,
marking a 104% increase over five years, with a compound annual growth rate
(CAGR) of 15.4%.
The stock reached its all-time high of ₹132.00 on March 12, 2024.
However, by January 13, 2025, the stock declined to a 52-week low of ₹60, reflecting
a 25.31% decrease over the past year.
Operating Expenses: For the fiscal year ending March 2024, the company reported
operating expenses of ₹1.54 crore against a total revenue of ₹3.04 crore. This
indicates that operating expenses constitute approximately 50.7% of the total revenue,
reflecting a moderate level of operational expenditure.
Net Profit: In the same period, Futuristic Solutions Ltd achieved a net profit of ₹1.41
crore, resulting in a net profit margin of 40.06%. This suggests effective cost
management and a strong ability to convert revenue into profit.
Financial Ratios:
3
Amount (in Crores)
Revenue
1
Net Profit
0
2020 2021 2022 2023 2024
-1
-2
Fiscal Year
Return On
4.46 2.39 0.85 3.37 0.20
Assets (%)
Current Ratio 1.92 1.66 0 0 0
Quick Ratio 1.92 1.66 0 0 0
3. Trends / Changes:
Financial Performance:
Stock Performance:
Market Position:
Aastamangalam Finance Ltd. has shown a strong performance in terms of stock price growth
and revenue increase, though its profitability has been volatile over the years. The company’s
revenue surged in FY2024, but its net profit fluctuated, with a sharp decline in net profit for
the quarter ending December 31, 2024. The low debt-to-equity ratio and solid interest
coverage ratios suggest that the company is effectively managing its capital structure, even
amid volatility. Investors should be cautious about the company's earnings fluctuations but
can appreciate the company’s potential for growth in high-risk, high-reward markets.
2
Amount (in Crores)
1.5
Revenue (₹ Cr)
Net Profit (₹ Cr)
0.5
0
2020 2021 2022 2023 2024
Fiscal Year
1. Profitability :
Particulars 2020 2021 2022 2023 2024
Revenue 1.22 1.43 1.25 1.63 1.77
Net Profit 0.62 0.72 0.76 1.03 2.21
Earning Per Share 2.07 2.46 2.53 3.44 7.37
Return on
4.4 5.14 5.06 6.8 12.27
Investment
Return On Assets
12.28 6.69 4.88 4.78 4.20
(%)
Current Ratio 27.65 331.30 49.80 50.46 30.89
Quick Ratio 27.65 331.30 49.80 50.46 30.89
3. Trends / Changes:
Financial Performance:
Revenue Growth: Gowra Leasing and Finance Ltd. has experienced significant revenue
volatility over the years. In FY2024, revenue surged to ₹44.36 crore from ₹2.98 crore in
FY2023, reflecting major changes in the business environment or strategic shifts.
Profitability: The net profit of the company has fluctuated, with a notable net loss of ₹11.44
crore in the quarter ending December 31, 2024, following three consecutive quarters of profit.
Stock Performance:
Share Price Appreciation: Over the last five years, Gowra Leasing and Finance Ltd.’s stock
has been appreciated by an impressive 1,239.48%, indicating substantial investor confidence
during this period. The sharp rise could be attributed to the company’s successful investment
strategies or market revaluation of its assets.
Price Volatility: The stock price has shown significant volatility, with a 52-week range
between ₹70.00 and ₹186.02. This indicates the stock has experienced considerable price
swings, often associated with high-risk companies, making it potentially attractive for risk-
tolerant investors seeking high rewards.
Market Position:
Market Leadership: While the company has shown impressive stock performance,
its volatile revenue and profit trends suggest a lack of stability. This could be due to
its investment-holding nature, where returns heavily depend on market conditions and
portfolio performance. Despite these fluctuations, the large price swings in the stock
market suggest that Gowra Leasing and Finance Ltd. has potential appeal in niche
financial markets, driven by speculative and strategic investments.
Overall Outlook: The company has demonstrated significant growth in terms of
stock price and certain financial metrics, but the erratic revenue and profit trends
suggest risks. Investors should weigh the high potential for reward against the risks
associated with the company’s revenue and profitability volatility.
2. Cost of Revenue: The cost of revenue has been minimal across the years. In FY2022,
it stood at ₹0.32 crore, rising to ₹4.63 crore in FY2024. The low direct costs highlight the
company’s focus on investments and its business model as an investment-holding entity,
which keeps operational costs low while benefiting from market gains or losses.
3. Debt & Interest Expense: The company maintains a very low debt-to-equity ratio of
approximately 0.03 in FY2024, reflecting a low leverage position. This means the company
has kept its interest expenses under control, with interest coverage ratios of around 830.66 in
FY2024, showcasing an efficient and cost-effective approach to managing debt.
Gowra Leasing and Finance Ltd. has experienced impressive stock performance and a
substantial surge in revenue in FY2024, but its overall financial performance remains
volatile. The company’s profits have fluctuated significantly, with a sharp decline in net
profit for the quarter ending December 31, 2024. Despite these fluctuations, the low debt
levels and strong interest coverage ratios suggest that it is managing its capital efficiently.
2
Amount (in Crores)
1.5
Revenue (₹ Cr)
Net Profit (₹ Cr)
1
0.5
0
2020 2021 2022 2023 2024
Fiscal Year
Current Ratio
Company Mar- Mar- Mar- Mar- Mar-
24 23 22 21 20
Bajaj Finance 3.19 3.2 3.67 3.41 2.87
IRFC LTD 1.09 2.08 1.06 2.28 3.06
Bajaj Holdings 576.71 378.76 331.07 249.08 144.49
Cholamandalam Finance 1.44 1.5 1.52 1.52 1.43
Shriram Finance 2.35 2.53 2.92 2.74 2.58
HB Stockholding LTD. 75.49 67.1 313.32 14.25 27.18
Ladderup Finance 5.9 21.42 23.4 27.07 19.28
Futuristic Solutions 330.14 7.7 150.58 79.04 5.93
Aastamangalam Finance LTD 1.92 1.66 0 0 0
Gowra Leasing and Finance LTD 27.65 331.3 49.8 50.46 30.89
Current Rati o
600
400
200
Current Ratio Mar-24
0
Current Ratio Mar-23
nc
e
LT
D
ng
s ce ce D. ce ns LT
D
LT
D
di an an LT an tio
rAtios
Interpretation:
Moderate ratios,
Developing Aastamangalam Finance improving trend,
Players Ltd relatively new or
growing company.
Price-to-Earnings Ratio
Company Mar- Mar- Mar- Mar- Mar-
24 23 22 21 20
Bajaj Finance 30.58 29.48 62.24 69.99 24.68
IRFC LTD 29.07 5.49 4.6 6.79 -
Bajaj Holdings 12.67 13.58 13.75 6.69 10.04
Cholamandalam Finance 28.09 23.47 27.38 30.12 11.42
Shriram Finance 2.4 1.57 2.22 2.8 1.19
HB Stockholding LTD. 1.57 -16.29 2.29 1.01 -0.59
Ladderup Finance 0.01 0.02 0.02 2.89 3.34
Futuristic Solutions 87.78 11.94 -1208.3 -995 0
Aastamangalam Finance LTD 10.25 7.87 42.31 9.92 255.86
Gowra Leasing and Finance LTD 4.91 5.38 9.01 6.52 7.25
P/E Rati o
400
200
0
gs ce ce D . e s D D
in an an LT nc on LT LT
-200 old in in g i na l uti ce ce
H F F in F So an an
j m m ld up in in
ja la rir
a
kh
o er tic F F
Ba
-400 da oc
d ris d
Ratios
n Sh d u a m an
m
a S t La Fu
t
g al g
-600 a HB an in
ol as
Ch am Le
st ra
-800 Aa w
Go
-1000
-1200
-1400
Company
The Price-to-Earnings (P/E) Ratio = Market Price per Share / Earnings per Share
Shriram Finance, Gowra Leasing & Low but steady P/E; possibly
Low Valuation
Finance undervalued.
Company
Introduction
The Non-Banking Financial Company (NBFC) sector plays a pivotal role in India's financial
ecosystem by providing credit and financial services to various segments, including
underserved markets. The latest fiscal policy introduces several provisions aimed at
stimulating economic growth, enhancing financial inclusion, and strengthening regulatory
frameworks. This chapter examines the impact of these key provisions on the NBFC industry,
focusing on both leading and smaller players.
The government has set a fiscal deficit target of 5.1% for FY25, signaling a commitment to
fiscal consolidation. This target is perceived positively for liquidity conditions, as prudent
fiscal management can lead to stable interest rates and a conducive environment for NBFC
operations. NBFCs are well-positioned to leverage this stability to enhance credit delivery,
especially to micro, small, and medium enterprises (MSMEs) and retail consumers.
2. Advocacy for Special Credit Lines and Priority Sector Lending Expansion
Industry bodies have advocated for the establishment of dedicated credit lines to support
NBFC lending to priority sectors such as agriculture, MSMEs, and renewable energy. The
Finance Industry Development Council (FIDC) has emphasized the need for enhanced
liquidity facilities to ensure a steady flow of credit to these critical sectors. While the fiscal
policy's response to these requests remains to be fully detailed, such measures could
significantly bolster NBFCs' capacity to serve priority sectors.
The Reserve Bank of India (RBI) has implemented regulatory measures, including increased
risk weights for certain loan categories, affecting NBFCs' capital requirements. These
adjustments aim to mitigate the risk of bad loans but may lead to higher borrowing costs and
necessitate strategic recalibration by NBFCs to maintain profitability.
Top 5 NBFCs:
1. Bajaj Finance
As a leading NBFC specializing in consumer finance, Bajaj Finance is poised to benefit from
fiscal policies that increase disposable income and promote consumer spending. The
company's focus on digital innovation aligns with the fiscal policy's emphasis on
technological advancement, potentially enhancing its market share and operational efficiency.
However, recent regulatory actions, such as the temporary ban by the RBI on certain lending
products, highlight the need for stringent compliance and risk management practices.
IRFC, primarily engaged in financing railway infrastructure, may experience indirect benefits
from increased government spending on infrastructure projects. Enhanced fiscal allocations
to the railway sector could result in greater financing opportunities for IRFC, aligning with
the government's focus on infrastructure development.
3. Bajaj Holdings
Chola Invest, focusing on vehicle financing and loans to SMEs, stands to gain from fiscal
measures that boost consumer spending and provide liquidity support to priority sectors.
However, increased capital requirements due to regulatory adjustments may necessitate
strategic recalibration to maintain growth and profitability.
5. Shriram Finance
Specializing in commercial vehicle financing and MSME loans, Shriram Finance may benefit
from fiscal initiatives aimed at stimulating economic activity and supporting small
businesses. Access to enhanced liquidity facilities could further strengthen its lending
capabilities, enabling it to better serve its target segments.
Bottom 5 NBFCs:
1. HB Stockholdings Ltd.
Specific details on the impact of the latest fiscal policy on HB Stockholdings Ltd. are limited
due to the company's smaller scale and less public financial disclosures. Smaller NBFCs like
HB Stockholdings may face challenges in capitalizing on fiscal policy benefits due to
resource constraints and increased regulatory compliance costs.
2. Ladderup Finance
As a smaller NBFC, Ladderup Finance may encounter difficulties in leveraging fiscal policy
measures aimed at stimulating economic growth. Resource limitations and heightened
regulatory requirements could impact its ability to expand lending activities.
Limited information is available regarding the direct impact of fiscal policy changes on
Futuristic Solutions Ltd., given its niche market focus and size. Smaller NBFCs may need to
explore strategic partnerships or niche markets to navigate the evolving financial landscape
effectively.
Specific impacts on Aastamangalam Finance Ltd. are not readily available due to the
company's limited public financial information. Smaller NBFCs may need to focus on
strengthening their capital base and exploring alternative funding sources to remain
competitive.
Gowra Leasing & Finance Ltd. has demonstrated notable financial growth, with a 47.62%
increase in net profit during the March 2024 quarter and a 14.00% rise in the September 2024
quarter. Additionally, the company's stock price reached an all-time high of ₹73.85 on
September 2, 2024, outperforming the sector by 6.96%. These positive trends suggest that
Gowra Leasing India's Foreign Trade Policy (FTP) 2023, effective from April 1, 2023,
introduces several provisions aimed at enhancing the country's export potential and
streamlining import processes. These measures have significant implications for Non-
Banking Financial Companies (NBFCs) that finance export-oriented industries or those
reliant on imports.
Key Provisions Affecting Export-Focused Industries and Import-Dependent
Sectors:
NBFCs play a pivotal role in financing industries engaged in exports and those dependent on
imports. The provisions in FTP 2023 present several opportunities and considerations for
NBFCs:
1. Enhanced Financing Opportunities: With the introduction of schemes like the Special
Advance Authorization and the expansion of the Self-Ratification Scheme, export-
oriented industries may seek additional financing to capitalize on these benefits. NBFCs
can cater to this increased demand for working capital and investment in export
infrastructure.
2. Support for Merchanting Trade: The new provisions for merchanting trade open
avenues for NBFCs to finance transactions involving Indian intermediaries facilitating
global trade between foreign countries. This can diversify NBFCs' portfolios and revenue
streams.
3. Risk Mitigation through the Amnesty Scheme: The Amnesty Scheme allows exporters
to regularize defaults, potentially improving the credit profiles of existing clients. NBFCs
should assess the impact of this scheme on the financial health of their borrowers and
adjust their risk management strategies accordingly.
4. E-Commerce Sector Growth: The facilitation of e-commerce exports presents an
opportunity for NBFCs to finance emerging e-commerce enterprises looking to expand
their global footprint. Tailored financial products can be developed to support this
dynamic sector.
In conclusion, FTP 2023 introduces strategic measures that can significantly influence the
operations and opportunities for NBFCs involved with export-oriented and import-dependent
industries. NBFCs should proactively align their services to support clients in leveraging these
new provisions, thereby fostering growth in India's international trade landscape.
The latest Exim Policy focuses on simplifying trade, promoting exports, and supporting
industries with significant import components, including NBFCs, with initiatives
like streamlined import procedures, incentives for export-oriented businesses, and support for
emerging sectors and e-commerce.
The policy also focuses on reducing transaction costs and promoting e-initiatives.
Support for MSMEs:Small businesses receive subsidies and financial assistance to help
them compete globally.
Exim Bank Initiatives: The Exim Bank provides financial assistance, guarantees, and
advisory services to support exporters, including those in the NBFC sector.
Trade Assistance Programme (TAP): This initiative from Exim Bank provides credit
enhancement to trade instruments, supporting cross-border trade transactions and
enhancing the capacity of commercial banks to support such transactions.
E-commerce Exports: The policy supports the establishment of e-commerce hubs and
facilitates e-commerce exports.
Collaboration and Partnerships: The policy emphasizes collaboration between
exporters, states, districts, and Indian missions to promote exports.
4. Relevance to NBFCs:
Financial Support: NBFCs can benefit from Exim Bank's financial assistance, including
lines of credit and guarantees, to support their export financing activities.
Access to Global Markets: The policy's focus on market diversification and emerging
areas can help NBFCs identify new opportunities for export financing.
Risk Mitigation: The Trade Assistance Programme (TAP) can help NBFCs mitigate
risks associated with cross-border trade transactions.
Export Advisory Services: Exim Bank's Export Advisory Services can assist NBFCs in
managing international risks and identifying opportunities
5.2. Key Alliances in the past 5 years and their performance & impact on other players
in the industry, Mergers & Acquisitions,
Over the past five years, India's Non-Banking Financial Companies (NBFCs) have
experienced significant transformations through mergers, acquisitions, and strategic alliances.
These developments have reshaped the financial landscape, impacting various industry
players.
1. HDFC Ltd. and HDFC Bank Merger (2023): In a landmark move, Housing
Development Finance Corporation (HDFC) Ltd. merged with HDFC Bank, creating a
financial behemoth. This consolidation aimed to unify their complementary strengths,
enhancing their competitive edge in both banking and housing finance sectors.
2. IDFC Bank and Capital First Merger (2018): IDFC Bank and Capital First, an
NBFC, completed their merger to form IDFC First Bank. This integration was
designed to leverage Capital First's retail lending expertise and IDFC Bank's
infrastructure, aiming for a diversified financial portfolio.
3. Allianz's Exit from Bajaj Finserv Joint Ventures (2025): In March 2025, Allianz
sold its 26% stake in joint ventures with Bajaj Finserv to the Bajaj Group for
approximately €2.6 billion. This move concluded a longstanding partnership, with
Allianz expressing intentions to explore new opportunities in the Indian market.
Market Consolidation: These mergers have led to the emergence of larger, more
robust financial entities, intensifying competition and prompting smaller NBFCs to
reassess their market strategies.
Regulatory Adjustments: The Reserve Bank of India (RBI) has been vigilant,
cautioning NBFCs against aggressive growth strategies that could jeopardize financial
stability. This has led to stricter regulatory oversight
The Non-Banking Financial Company (NBFC) sector in India has undergone rapid
transformation due to technological advancements, with increasing digitization, artificial
intelligence (AI)-driven risk assessment, and automation in lending and financial services.
However, while technology has streamlined operations, it has also disrupted traditional jobs
and led to concerns regarding workforce adaptation, job losses, and potential labour unrest.
Below is a detailed analysis of technological developments and labour issues impacting:
Top Five Players :- Bajaj Finance, IRFC Ltd, Chola Invest, Bajaj Holdings, Shriram
Finance.
AI & Big Data for Risk Assessment: Advanced algorithms analyze customer data,
reducing loan approval time and enhancing fraud detection.
Digital Lending Platforms: NBFCs are shifting to app-based lending, reducing
reliance on physical branches.
Robotic Process Automation (RPA): Automates repetitive tasks like customer KYC,
loan disbursal, and collections, reducing manual intervention.
Blockchain & Smart Contracts: Used for secure, transparent transactions, though
adoption is still limited.
Cloud Computing & API Banking: Facilitates seamless integration with banks and
fintech companies.
Impact on the NBFC Industry
1. Bajaj Finance :
AI-driven credit assessment in vehicle financing. Partnerships with fintech firms for
digital lending. Impact: Higher efficiency but reduced demand for traditional field
officers, leading to employee transitions.
4. Bajaj Holdings :
Smaller NBFCs with limited tech adoption. Impact: Lower immediate disruption, but
future competitiveness is threatened by fintech-based lenders.
While the NBFC industry has not witnessed large-scale labour unrest, certain factors
contribute to workforce dissatisfaction and potential disruptions:
1. Job Displacement Due to Automation: Many NBFCs are downsizing their back-
office workforce as digital processes take over. Customer service roles are being
replaced by chatbots and AI-powered assistants.
2. Pressure on Sales & Collection Agents: Digital lending reduces the need for field
officers, forcing employees to reskill or lose jobs. Collection teams face increased
pressure due to strict RBI regulations on loan recovery practices.
3. Increased Outsourcing & Gig Work: Many NBFCs outsource IT and customer
support roles to external vendors, leading to job insecurity. Shift toward contract-
based employment rather than full-time jobs.
4. Unionization & Protests in Financial Services : While banks have strong employee
unions, NBFCs have weaker labour representation, leading to discontent over layoffs
and job security.
1. Bajaj Finance : Faced employee dissatisfaction due to aggressive sales targets &
automation-driven job losses. Minimal organized protests, but high attrition in sales
roles.
2. IRFC Ltd : As a government-owned entity, IRFC employees have stronger job
security with no major labour issues.
3. Chola Invest : Workforce transition issues due to digitalization, particularly among
loan recovery teams has reskilled employees, reducing unrest.
4. Shriram Finance: Faced pressure from field staff due to digital loan recovery tools
replacing manual processes. Increased focus on customer service reskilling to manage
labour concerns.
5. HB Stockholdings, Ladderup Finance, Futuristic Solutions, Aastamangalam
Finance, Gowra Leasing : Being smaller NBFCs, these firms have smaller
workforces with limited job disruptions. Employee turnover issues exist, but no major
labour unrest.
Efficiency Gains: Technology has significantly improved loan approval rates, risk
assessment, and financial transactions, benefiting large NBFCs.
In recent years, the NBFC sector has witnessed the rise of several first-generation
entrepreneurs who have brought fresh perspectives, digital innovation, and customer-centric
models. Some notable names and trends include:
Although primarily known for software, Vembu’s engagement with fintech and financial
inclusion has influenced NBFC structures through partnerships and technological integration
with firms like IIFL.
Founded by Gaurav Hinduja and Sashank Rishyasringa, Capital Float is a digital NBFC
providing flexible credit to SMEs. Their approach combines financial services with
innovative technology, such as machine learning for underwriting.
Entrepreneurs in companies like Lendingkart, Aye Finance, and Indifi have transformed the
NBFC landscape by focusing on data analytics, AI, and cloud-based platforms to provide
seamless credit services, even in tier 2 and tier 3 cities.
e. Challenges Faced
Despite these, their ability to pivot quickly and innovate has made them crucial players in the
financial ecosystem.
The NBFC sector in India has not been without its share of dramatic corporate feuds and
power struggles. These conflicts have shaped the industry's evolution, governance practices,
and investor perceptions.
One of the most high-profile collapses in the Indian NBFC space, IL&FS (Infrastructure
Leasing & Financial Services) defaulted on several payments, sparking a liquidity crisis
across the sector.
b. DHFL Scandal: Dewan Housing Finance Corporation Ltd (DHFL) was once a leading
housing finance NBFC. Founders Kapil and Dheeraj Wadhawan were arrested for fraud and
siphoning off funds.
SREI Infrastructure Finance faced significant internal management conflicts and investor
backlash due to non-performing assets and poor governance.
Key Conflict: Disputes between stakeholders over asset valuation, restructuring, and
leadership roles.
Impact: RBI stepped in with a resolution process, highlighting the need for
transparent governance in NBFCs.
Reliance Capital, part of the Anil Ambani-led Reliance Group, has seen its fair share of
financial stress, governance issues, and boardroom battles.
Key Conflict: Alleged mismanagement of funds, disputes with creditors, and internal
group conflicts.
Impact: The RBI superseded the board, signaling a more interventionist regulatory
stance.
The need for strong internal governance and clear operational frameworks is evident.
Regulatory bodies have started focusing more on the fit-and-proper criteria for NBFC
directors and CEOs.
b. Regulatory Evolution
Post-2018, RBI has tightened liquidity norms and supervision. Initiatives like the scale-based
regulation (SBR) framework aim to classify NBFCs based on their size and risk potential.
c. Role of Technology
Emerging entrepreneurs are showing how technology can mitigate risks, enhance customer
experience, and ensure compliance. Digitization is becoming a critical factor in the survival
and growth of NBFCs.
d. Market Consolidation
With weaker players falling behind due to financial mismanagement, the market is witnessing
consolidation. Strong, well-governed NBFCs are acquiring smaller or stressed entities.
Institutional investors are becoming more cautious, demanding higher transparency and due
diligence before investing in NBFCs.
NBFCs remain an essential part of India’s financial ecosystem, driving inclusion and
economic development. The rise of first-generation entrepreneurs has infused the sector with
innovation and customer-centric approaches, while corporate feuds have exposed the dire
need for robust governance.
Going forward, a balance of innovation, regulation, and responsible leadership will determine
the resilience and growth trajectory of the NBFC sector in India.
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gowraleasing.com
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