Technical Communication
Unit :- 4
Communication and Leadership Development
Leadership Communication is the ability to communicate and socialize with
team members in a way that they are properly informed, richly motivated,
goodly inspired, well connected and of course United incredibly to one another
Example: If a team member is expressing discontent at
their workload at the moment, you can ask them to explain
how they would prefer to change the team's workflow
1. Context
2. Feelings
3. Intentions
4. Behaviour
(1) Context-
Context refers to the circumstances and environment in which communication
takes place. This includes the setting of the environment, the relationship
between individuals, cultural factors, and the purposes of the interaction.
(2) Feelings-
Feelings play a significant role in communication and social competence.
Acknowledging human emotions helps
To foster purposeful connections . To resolve conflicts
(3) Intentions-
Intentions refer to the goals or the purposes behind communication and social
interactions. Intentions should be clean and clear, because clear intentions
helps
To convey messages clearly. It minimizes the risk of miscommunication.
(4) Behavior-
Behavior encompasses the actions and responses of individuals in social
interactions. Social competence involves not only understanding but also
regulating one's behavior
Effective feedback is a valuable tool for personal
and professional development.
Whether you are providing or receiving feedback,
it is essential to approach it with a
constructive mind set, with open mindedness.
Difference between Tact and Intelligence :-
(1) Tact is the ability to communicate and handle situations with diplomacy. While
Intelligence is the ability to communicate with cognitive approach.
(2) Tact may involve manipulative dealing with the circumstances, whereas
Intelligence is intellectual dealing with the circumstances, using problem
solving, creative and innovative thinking, employing critical and
analytical thinking.
(3) Tact can be measured through behavior and attitude but there is no scientific
method to measure tact, on the other hand
Intelligence is measured through tests like I. Q. Test etc
(4) A person with tact can make others happy with sweet coated words but
An intelligent person is often straight forward . His aim is to bring the
truth into light, even if it's bitter, without harming anyone's dignity
(5) Tact focuses on interpersonal finesse, while
Intelligence focuses a broader ranger of cognitive abilities.
(6) Tact is rather professionally unacceptable, but
Intelligence is professionally required and admired
Emotional Intelligence (EI)
is the ability to manage both
your own emotions and
understand the emotions of
people around you.
What is Trust :- Trust means to be assured that the other person
wants to see you happy and prosperous.
Trust is the belief that somebody is good, honest, sincere, etc.
and will not try to harm or trick you.
