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Escalation Matrix

Jupiter Software & Systems Pvt. Ltd. provides an escalation matrix for service support, detailing three levels of contact: Level-1 (Co-coordinator), Level-2 (Manager), and Level-3 (Director), each with specific email addresses and phone numbers. The company specializes in online UPS, precision air conditioning, smart power data center solutions, IT hardware, software, and network solutions. Their contact information includes a physical address in Jamshedpur and Ranchi, along with email and phone details for customer inquiries.

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Agrima Rani, Agrata Rani
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90 views1 page

Escalation Matrix

Jupiter Software & Systems Pvt. Ltd. provides an escalation matrix for service support, detailing three levels of contact: Level-1 (Co-coordinator), Level-2 (Manager), and Level-3 (Director), each with specific email addresses and phone numbers. The company specializes in online UPS, precision air conditioning, smart power data center solutions, IT hardware, software, and network solutions. Their contact information includes a physical address in Jamshedpur and Ranchi, along with email and phone details for customer inquiries.

Uploaded by

Agrima Rani, Agrata Rani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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JUPITER SOFTWARE & SYSTEMS PVT. LTD.

3rd Floor, Kunti Tower, Kalimati Road, Sakchi, Jamshedpur, Jharkhand – 831 001
Phone: 91-657-2231305 / +91 9431704617, e-mail: [email protected], CIN NO. U00367JH1996PTC006977

Escalation Matrix Service Support

Level Email Phone No.


Level-1 Co-coordinator [email protected] 8709805465
Level-2 Manager [email protected] 9431704629
Level-3 Director [email protected] 9431112701

st
Flat No. 1E, 1 Floor, Dr. K. D. Choudhary Apartment, South Office Para, Doranda, Ranchi – 834002
Phone: +91 7903142931, e-mail: [email protected], Visit us at – www.jssindia.com
Online UPS, Precisio n Air Conditioning & Smar t Power Data Centr e Sol uti ons / UPS Maintenance & Suppor t , IT Hardware, Software &
Net work Soluti ons IT Ma intenance & Helpdesk Support Services, Repair & Spare Supply of Control Systems, Drives , PLCs Etc.

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