POM Notes
POM Notes
Meaning – Scope - Objectives and Concepts - Capacity Planning – PPC Process – Routing,
Scheduling, Dispatching, Follow-up, PERT/CPM, Concept of Work Study, Method Study,
Time and Motion Study.
CHAPTER 4 : QUALITY CONTROL
Organisation for Quality Control - Statistical Quality Control - Quality Management, -
Control Charts and Operating Characteristic Curves - Acceptance Sampling Procedures -
Quality Circles - Meaning of ISO Certification and TQM. Benchmarking and Six-Sigma
Concepts - Cost of Quality and Cost of Poor Quality
CHAPTER 5 : MAINTENANCE MANAGEMENT
Scrap and Surplus Disposal - Salvage and Recovery, Green Management Principles.
CHAPTER 7 : AUTOMATION
What is POM?
Production is the creation of goods and services.
Production and/or Operations are the activities that transform resources into goods
and services.
Production and Operations Management
Production: Application of resources such as people and machinery to convert materials into
finished goods and services.
Production and Operations Management: Managing people and machinery in converting
materials and resources into finished goods and services.
Production systems
Production system – receives inputs in the form of materials, capital, utilities and
information.
Conversion sub-system- conversion of inputs into desired output.
Control sub system- controls the quality ,quantity and cost
INPUTS, TRANSFORMATION PROCESS, OUTPUTS
Inputs :
* Materials (processed/unprocessed)
* Labors
* Information
* Human Resources
* Equipment and facilities
* Technology
Conversion Process
• Physical (Manufacturing)
• Locational Services (Transportation)
• Storage Services (Warehousing)
• Government Services (State, Local)
Outputs of a Production System
Direct
- Products
- Services
- Indirect
- Waste
- Pollution
- Technological Advances
Production management- is the process of effectively planning and regulating the
operations of that part of an enterprise which is responsible for the actual transformation of
materials into finished products.
Production management is related with five P’s of PM- PRODUCT , PLANT, PROCESS,
PROGRAMS AND PEOPLE.
THE PRODUCT –product is the visible entity of the interface between makers and
users.
THE PLANT – products are to be made, to make a product, plant of some kind in
terms of buildings and equipment is warranted.
THE PROCESS- a process is the sequence of operations that transforms the materials
form in to direct form.
THE PROGRAMMES- a programme is the schedule of operations arrayed in order of
logical sequence. Production prog needs series of continuous activities and definite
time to move from one activity to another.
THE PEOPLE- production as a creative act largely depends on the people.
Scope of POM
Long term strategic decisions
Short term strategic decisions
Long term strategic decisions-
1. Product selection and design –
2. Process selection and planning – selecting the right process that is economical, effective
and gives max output with a min of inputs.
3. Location facilities- location of manufacturing organization.( location of the operation or
production system)
location of any manufacturing plant is at that point where the per unit of production
and distribution is the lowest.
4. Layout and materials handling facilities-
plant layout is a plan or scheme of arranging the plant production facilities in a systematic
and schematic manner that provides economy, efficiency and comfort.
That the, machines and the equipments are so arranged that guarantees smooth flow of
production.
A material is the very basis of manufacturing line, material handling plays vital role.
It is the department of material handling guarantees smooth flow of materials from
one machine to another.
5. Capacity planning - Capacity planning is something to do with the procurement of
production resources in a productive way.
capacity signifies the level of activity at which the conversion process is supposed to go
on over period of time might be a second, minute, hour, a day, month or a year.
Short term strategic decisions-
1. Production planning –
the short-term decisions are those which deals with short-term manufacturing activities
planning and control.
planning is the pre- planning activity. It aims at setting the goals and allocating the
existing resources.
2. Production control- control is the terminal function of PM. That aims at everything goes
on as per the plan or plans.
Production control includes five sub activities- planning- routing- scheduling and
dispatching, follow up.
3. Inventory control- inventories are the stocks held in the form of pure raw materials,
semi-finished goods and totally finished goods.
there is a close alliance between these inventories and production function.
4. Quality control – quality of product or products has been given top priority by society.
the quality specifications are described in terms of size, colour, shape, taste, smell, weight,
density and so on.
The quality control is the task of testing and inspection dept of a manufacturing
organisation.
5. Method study :- the conversion process – just does not take place in its own course.
standard methods are to be devised for performing the repetitive functions effectively,
efficiently and easily.
6. Maintenance and replacement :– up-keep, repairs, renewal and replacement of worn out
or damaged buildings, machinery and equipments.
7. Cost control and reduction: cost control is the function that converts the areas of costs,
quality, time and volume based on cost benefit analysis.
The various cost control techniques are– standard costing, budgetory control, value
engineering.
Reduction in cost is the proof of productivity improvement, competitive advantage.
Importance of POM
It helps to understand and appreciate the role played by people in producing goods
and services. (managers, engineers, scientist, technicians, workers etc)
To know clear picture about factory.
Helps in selecting a career.
Helps to understand how important it is to nation. It has been recognized that high
productivity has been one of the keys to the high standard of living.
Productivity is the backbone of a nation’s economic progress.
Plant Location
Plant location may be understood as the function of determining where the plant
should be located for its maximum operating economy and effectiveness.
Location of an industry is an important management decision.
It is a two-step decision: first, choice of general area or region and second, the choice
of site within the area selected.
Location decision is based on the organisations long-term strategies such as
technological, marketing, resource availability and financial strategies.
An ideal location may not, by itself, guarantee success; but it certainly contributes to
the smooth and efficient working of an organization.
It is, therefore, very essential that utmost care should be exercised in the initial stages
to select a proper place.
Once a mistake is made in locating a plant, it becomes extremely difficult and costly
to correct it, especially where large plants are concerned.
Steps in Location
Within the country or outside the country.
Selection of the region.
Selection of the locality or community.
Selection of the exact site.
3. Selection of a community;
Selecting a particular locality or a community in a region is the third step in the plant
location. It is influenced by:
Availability of labour: labour is an important factor in the production of goods. An
adequacy of labour supply at reasonable wages is very essential for the smooth and
successful working of an organization. The labour required may be skilled or
unskilled.
Civic amenities for workers: besides good working conditions inside the factory, the
employees require certain facilities outside it recreation facilities, such as clubs,
theaters, parks, etc. they also require schools for their children.
Finance and research facilities: adequate capital is required for the successful
working of any organization. A place where facilities for raising capital are available
attracts new industries.
Local taxes and restrictions: local authorities collect charges for the supply of water,
electricity and other facilities. They also collect various taxes from industrial units.
Personal factors: there are entrepreneurs, especially small industrialists, who locate
their plants purely on personal grounds disregarding economic considerations. Such
locations sometimes totally disprove the many current theories of plant location.
Availability of water and fire- fighting facilities: fertilizer units, bleaching, dyeing
and screen-printing units requires plentiful supply of water.
Existence of complementary and competing industries:The existence of
complementary industries is favorable to the location of industries because an
industrial unit, in association with other units ,can get the following benefits :
an industrial unit, in collaboration with other similar units, can secure materials on
better terms
The concentration of similar industries at one place improves the labour market , both
for the employer and the employees
In specialized centers, banks become familiar with the requirements of the industry.
A group of plants will attract a variety of repair plants, machine shops, tool makers
etc.,
4. Selection of the site;
The selection of the exact site in a chosen locality is the fourth step in the plant location. It is
influenced by:
Soil, size and Topography: For factories producing engineering goods, the fertility or
otherwise of the soil may not be a factor influencing plant location. But for agro-
based industries, a fertile soil is necessary for plant location. The topography of the
place deserves consideration to some extent.
Disposal of waste: the problem of the disposal of effluents is common to many
industries, particularly, chemical, sugar, steel, and leather industries and breweries. the
site selected for the location of the plant should have provision for the disposal of
waste. The site should be well connected by road, rail and, if possible, water transport.
There should be housing for the workers.
Plant Layout
It is the question of the placement of
machinery at different places,
Location of stores,
Inspection cabins,
Tool rooms,
Maintenance wings,
Plating shops,
Heat treatment chambers,
Toilets, canteen, trolleys, cranes and other material handling equipments etc.,
receives priority consideration.
This so because the efficiency of the production flow depend largely on how
well the various production facilities, machinery, and employee amenities are
located in a plant.
Plant layout is a “technique of locating different machines and plant services within the
factory so that the greatest possible output of high quality at the lowest possible total cost can
be available”.
A plant layout refers to the arrangement of
machinery,
equipment and
other industrial facilities- such as receiving and shipping departments, tool rooms,
maintenance rooms, etc.
for the purpose of achieving the quickest and smoothest production at the least cost.
Objectives of a good Plant Layout:
Provide enough production capacity.
Reduce material handling costs.
Reduce congestion that impedes the movement of people or material.
Reduce hazards to personnel.
Utilize labor efficiently.
Increase employee morale.
Reduce accidents.
Utilise available space efficiently and effectively.
Provide ease of supervision.
Principles
1.The Principles of minimum travel:
men and materials should travel the shortest distance between operations so as to avoid
waste of labour movement and time and minimise the cost of material handling.
2. Principle of sequence:
machinery and operations should be arranged in a sequential order.
3. Principle of usage:
every foot of available space should be effectively utilised. One should take into account
the availability of 3- dimensional space. This principle should receive top consideration in
towns and cities where land is costly.
4. Principle of compactness:
there should be a harmonious fusion of all the relevant factors so that the final layout looks
well integrated and compact.
5. Principle of safety and satisfaction:
the layout should contain inbuilt provisions for safety for the workmen.
( comfort and convenience of the workmen)
6. Principle of flexibility:
The layout should permit revisions with least difficulty and at minimum cost.
7. Principle of minimum investment:
TYPES OF LAYOUT
There are 5 types of layout:
1. Process layout
2. Product layout
3. Fixed position layout
4. Cellular manufacturing layout
5. Combined layout
1. Process layout
It is also called as functional layout.
It involves grouping or arrangement of machines performing similar functions in one
dept.
Grouped machines are assigned in one area or department.
They are grouped based on the operations they perform.
Each area or dept. follow the product layout.
In a process layout, similar processes or processes with similar needs are located together
because:
• It is convenient to group them together or
• The utilization of the transforming resource is improved.
While grouping machines according to the process type following principles must be
followed:
The distance between departments should be short to avoid long distance movement of
materials
Convenience for inspection
Convenience for supervision
Advantages
Greater flexibility.
Better and efficient supervision.
Scope of expansion.
Optimum utilization of men and machines.
Easy to handle breakdown of equipment.
Full utilization of equipment.
Disadvantages
More floor space.
Difficulty in production planning and control.
Longer production cycle time.
Accumulation of work in progress.
2. PRODUCT LAYOUT
Product layout involves the arrangement of machines in one line, depending upon the
sequence of operations.
Materials are fed in the machine and finished goods travel automatically, from machine to
machine, output of one machine becoming the input of the next.
E.g in a paper mill, bamboos are fed into the machines at one end and paper comes out at the
other end.
It is also known as Line Layout or Straight-Line layout.
It is a kind of an arrangement of machines where machines are gathered and arranged
keeping PRODUCT as a focal Point.
The production department installs the machines in the sequence of operation as required in
case of production.
While grouping the machines, the following principles must be kept in mind
• All the machine tools or other items of equipment must be placed at the point demanded by
the sequence of operations.
• There should be no points where one line crosses another line.
• All the operations including assembly, testing & packing should be included in the line.
• Materials may be fed where they are required for assembly but not necessarily
all at one point.
Advantages
1. Uninterrupted output
2. Reduced amount of WIP
3. Encourages the use of automatic devices
4. Best use of floor space
5. This type of layout avoids production bottlenecks
6. Early detection of mistakes
7. Improved production control- predetermination of routes.
Disadvantages
1. Higher initial investment
2. Breakdown of equipment- disrupt the whole system
3. Expansion is costlier
4. Lack of flexibility
5. Difficulty in supervision
ADVANTAGES
Reduced materials handling costs
Shorter flow times in production
Increased operators responsibilities
Improved visual control
Simplified production planning
DISADVANTAGES
Costly to rearrange existing layout
Need more plant and equipment
Reduced manufacturing flexibility
5. COMBINED LAYOUT
A combination of process and product layout is known as combined layout.
Manufacturing concerns where several products are produced in repeated numbers with no
likelihood of continuous production, combined layout is followed.
Many situations call for a minute of the 3 main layouts types. These mixtures are commonly
called combination or hybrid layout.
E.g. one firm may utilize a process layout for the majority of its process along with an
assembly in one area. Alternatively, a firm may utilize a fixed position layout for the
assembly of its final product but use assembly lines to produce the components and
subassemblies that make up the final product.
Storage
A storeroom is a place where raw materials, spare-parts, lubricants, components,
semi-finished goods, supplies and finished goods are stored.
A storeroom should be so located as to be close to the production, receiving and
shipping centers in order to minimize handling costs.
Inspection
The layout plan must provide for inspection at various points in the plant and at
varying stages of manufacture.
Inspection of purchased items comprising raw materials, parts and supplies.
Inspection of work in process.
Inspection of finished goods.
Maintenance
The efficiency of machinery and equipments depends upon how well they are
maintained.
Maintenance checks should be carried out regularly.
In the large establishments, a separate department is constituted for the purpose.
Maintenance functions include- maintenance of building, heating, ventilation and air-
conditioning, maintenance of material handling equipments etc.
Employee facilities:
Employee facilities should find a proper place in any layout because they add to the
comfort and efficiency of workers.
The Employee facilities include locker rooms, toilet facilities, drinking water facilities
etc.
Other facilities:
power generators, water filters, chilling plant, oil tankers etc.
Factory building
Once the location is decided upon, The management's next step or task is to raise a suitable
building for the plant.
the factory building should provide protection of men, machines, materials, products etc.
It has to serve as a part of the production facilities and as a factor to maximize economy and
efficiency in plant operations.
ADVANTAGES
There is a greater flexibility in layout and production routing;
Truss construction ensures uninterrupted operating space.
Vibration of machinery is less- The maintenance cost resulting from the vibration of
machinery is reduced considerably because of the placing of the machinery on the
ground floor.
Space is not wasted on elevators, stairways and other service facilities which are
essential in multi-storey buildings.
The expenditure on the running and maintenance of elevators is eliminated.
Expansion is very easy.
The cost of transportation of material is reduced.
Effective supervision is possible.
Greater floor load bearing capacity for heavy equipment is ensured.
Limitations:
• Cost of land is high- High cost of land, particularly in the city.
• High cost of transportation of men and materials.
3. Multi-storey buildings.
• multi storey buildings are gradually becoming an exception for industrial purposes because
the trend now is for the construction of single storey structures.
Advantages:
• lower cost of ventilation.
• Reduced cost of materials handling- effective use of gravity force.
• Upper floors are more useful for specific lines- the upper floors are free from dust, dirt,
noise and fumes. in the manufacturing or assembly of watches ,computers, T.V)
• Greater degree of flexibility.
Disadvantages
• Material handling is slow and costly. A lot of time is wasted in moving them between floors.
• A lot of floor space is wasted on elvators, stairways.
• Floor load-bearing capacity is limited, unless special constructions is used, which is very
expensive.
• Up to a certain stage, say, up to four storey, the cost per sq.ft of floor area may be the
cheapest; but beyond that stage, the cost of construction rises rapidly.
• Difficulty in supervision.
Good Lighting
A good illumination or lighting has its own standards of quality in terms of elusion
of colour, direction, diffusion, brightness, steadiness and absence of glare.
Factory Act, 1984
In every part of the factory where workers are working or passing, there shall be
provided and maintained sufficient and suitable lighting, natural or artificial or both.
In every factory all gazed windows and skylights used for the lighting of the
workroom shall be kept clean on both inner and the outer surfaces and, so far as
compliance with provisions of any rules made under sub-section 930 of section 13
will allow, free obstruction.
In every factory effective provision shall, so far as is practicable, be made for the prevention
of-
a.) glare, either directly from the source of light or by reflection from a smooth or polished
surface.
b.) the formation of shadows to such an intent as to cause eye-strain or the risk of accident to
any worker.
The State Government may prescribe standards of sufficient and suitable lighting for factories
or for any manufacturing process.
Features
Emission of adequate light
Standard intensity of the light
Correct diffusion
Eradication of glare
Direction and reliability
Cool and soothing
Economical
Colour conditioning
1.Emission of adequate light – to see the objects very clearly without any strain.
2. Standard intensity of the light – intensity refers to lumen ,the unit used to measure the
intensity of light and lumen are per square foot being equal to foot candle.
the intensity of light varies from department to
department and operations to operations.
Importance of Lightning
Clear Vision
Reduced eye stress and strain
Refined quality of work
Multiplied Output
Reduced accidents rate
Good plant up-keep
Improved employee morale
Improved Supervision
Meeting of legal implications
Ventilation and Air- Conditioning
Ventilation
Meaning:
Ventilation is the process of removing or supplying air by natural or mechanical or combined
means to and from factory building.
Aspects of Ventilation:
Control of Ventilation
i. Remove excess of heat and noxious gases
ii. Cause ill health to workers.
iii. Reduce quality and quantity.
Control of temperature
i. Direct bearing on quality and quantity of output
ii. Effective ventilation, construction of thick walls etc.
Control of humidity
i. Impact on mental and physical working capacities.
ii. High degree= easy fatigue
iii. Low degree= discomfort
Air Conditioning
Definition:
“Air conditioning is the simultaneous control of the temperature, humidity, motion and purity
of the atmosphere in a confined space.”
-Jordan and Priester
Significance of Air Conditioning
Employee Comfort
Employee Health
Desirable Conditions of temperature
Preservation and improvement of product quality
Protection of Manufacturing Equipments
Storage of inputs
1. Functional Air- Conditioning
1. Domestic Air- Conditioning
Also known as “Comfort Air- Conditioning”
Aims to provide comfortable weather condition
Importance of Purchasing
- Purchasing function provides material to the factory.
- Concept of efficient buying.
- Purchasing manager is the custodian of his firm.
- Buying assumes significance.
Objectives of Purchasing
1.Continuous flow of material.
2. No excess investment in materials:
the manufacturing house must purchase each item that is just sufficient.
There is no point in un-necessarily blocking the valuable finance in excess materials.
Over stocking results in capital lock up and material losses.
3.To develop satisfactory sources of supply.
4. To secure good vendor performance.
5. To locate new materials or products as required.
6.To develop new procedures, adequate controls and purchasing policy.
7.To implement programmes such as value analysis and cost analysis.
8.To secure high calibre personnel and to develop to its maximum ability.
9.To maintain as economical a department as is possible,commenstruate with good
performance.
10.To keep top management informed of material development.
11.To achieve high degree of cooperation and coordination with other departments in the
organisation.
Purchasing Cycle
The purchasing cycle consists of all the steps to be followed in order to perform the
purchasing functions.
The steps to be followed are:
Recognition of needs
Description of needs
Selection of source
Determination of price and availability
Placing the order
Order acknowledgement
Follow up and expediting
Checking the invoice and approval
The Purchasing Cycle
Conventional purchasing cycle
A. RECONITION OF NEEDS:
The recognition of needs refers -to the means by which a needed item is officially
brought to the attention of the purchasing department.
Two procedures are followed.
One involves the issuance of requisitions or demand notes by the user department or
the stores department.
The other involves issuance of a bill of materials.
B. DESCRIPTION OF NEEDS:
The purchase requisition describes the required item.
In order to assure complete and accurate information for ordering, the requisition
must include all necessary information in a form that can be readily checked and
verified.
A buyer must check a requisition on the basis of his own knowledge of the item,
records of past purchase and vendor catalogues.
C. SELECTION OF SOURCE:
The purchasing department proceeds to select the source of supply.
Mostly the department knows from where to buy the materials.
A regular list of approved suppliers, called ‘Register of Suppliers’ is maintained by
the purchasing department. Often, they advertise in the press inviting tenders.
It is essential that a right source must be selected.
A right supplier is one who delivers materials of the correct specifications on the
stipulated delivery dates.
Appraising Suppliers
Indicators of likely ability to deliver
Financial health
Capacity and production facilities
Human resources
Quality
Performance
Other factors
Reputation
Environmental/ethical factors
Ease of doing business
Getting Sourcing Information
Through contacts
Purchasing department
Salespeople
Trade associations
Fellow professionals
Information gathering
Invitations to tender
Advertisement
Exhibitions
From publications
Catalogues
Trade directories
Web
Yellow pages
Databases
Public and subscriber
Trade journals
4. DETERMINATION OF PRICE AND AVAILABILITY:
The next step is to secure the price for the items to be purchased.
This maybe accomplished in three ways:
For standard items, vendor’s catalogue and price lists are available.
Negotiation is the second step which implies bargaining between buyer and seller.
The third step is to invite tenders or quotations which is a must in government
undertakings.
5. PLACING THE ORDER:
The legal order is placed with the supplier on a form known as a purchase order. When an
order is placed by telephone or telegraph, it is the practice to confirm the order by sending the
supplier a regular purchase order.
6. ORDER ACKNOWLEDGEMENT:
Acknowledgement is to get a definite confirmation from the supplier about the supply of
items on time. Some companies insist on order acknowledgement from the supplier
acknowledging the receipt of purchase orders and agreeing to supply the items stated.
7. FOLLOW UP AND EXPEDITING:
Follow up is done to ensure that the items ordered are delivered by
the supplier on time.
8. CHECKING THE INVOICE AND APPROVAL:
The last step in the purchasing cycle is to check the invoice and
approve it for payment. Since the bill constitutes a definite claim
against the buyer, it needs to be handled with care.
BLANKET ORDERS :
This is a method wherein the buyer issues an order covering the requirement of a small item
for one year.
Whenever the stock of the item reaches low, the buyer simply telephones the supplier and
requests the item against the outstanding blanket order.
ADVANTAGES:
Paper work is reduced
Time of buyer is saved
Facilitate price negotiation
Facilitate inventory contract.
STOCKLESS BUYING:
Also called Systems Contracting, stockless buying is a special type of
Blanket order.
The buyer places a Blanket order for a family of items at firm prices.
On a telephone call from the buyer, supplier will deliver the items to the inventory
area set aside in the buyer’s plant. The items are still owned by the vendor.
Buyer makes a single payment for all items used.
Computer prepares a summary report, at regular predetermined intervals, showing the
items and quantity used, for both the buyer’s and vendor’s analysis, planning and
restocking.
The purchasing manager is the custodian of company funds, responsible for their
conservation and wise spending.
Moreover through his contacts and dealing with vendors he is the custodian of the
company's reputation for courtesy and fair dealing.
While carrying out these activities he must make sure that he follows certain ethics
and he eliminates all unethical behaviour.
Buyers spend millions of dollars of their employer's money each year . As a result
they yield tremendous power and are the objects of considerable attention from
suppliers. They are in an excellent position to be dishonest if they want to. Buyers can
bluntly demand kickbacks. And other favours from suppliers.
6. GIFTS:
Gifts have become an established way of business life. But the purchase manager must
decide between ethical and unethical aspect of gifting.
DISADVANTAGE
The borne of gifting falls on the buyer of the product as the selling price increases.
Gift giving and gift receiving in industry is the course to which
such a practice frequently leads.
The unbridled gift receive giving can lead to commercial bribery and its attendant
legal problems.
ADVANTAGES:
They enhance morale and contribute to better climate for business transactions.
7. VALUE ANALYSIS:
Industries which are highly affected by reciprocity are the steel, cement,
transportation and petroleum industry. Others like the electronics and defence
industries are not that responsive to reciprocity.
It is considered as an unethical practice and almost illegal one.
Materials Management
Material Handling
Definition of material handling:-
Materials handling is defined as the art and science of moving, packaging and storing of
materials in any form by means of gravity, manual effort or power actuated machinery .
Other definitions are:
Movement and storage of material at the lowest possible cost through the use of
proper methods and equipments.
Creation of time and place utility.
Art and science of conveying , elevating , positioning, transporting , packaging and
storing of materials.
Lifting , shifting and placing of material which effect a saving in money , time and
place .
Importance of Materials Handling
Efficient materials handling is important to manufacturing operations.
Materials sent by vendors must be unloaded, moved through inspections and
production operations to stores and finally to the shipping department.
These movements do not add value to the product but they do add to the cost.
Materials handling analysis is a subset of plant layout.
A good plant layout enables an operation to use the most efficient handling method.
Efficient operation of appropriate materials handling methods reduces costs and
enables maximum capabilities to be derived from a given production facility.
Objectives:
Even though the best solution to the materials handling problem is no handling it is hardly
practicable in a manufacturing process. Hence the main objective of materials handling is to
reduce the number of handlings as well as the overall cost of material handling
equipments and reducing the distances through which the materials are handled.
Minimization of processing time.
Reduction in manufacturing cycle time through faster movement of materials
and by reducing the distance through which the materials are moved.
Minimization of material handling costs.
Preventing damages to materials.
Preventing accidents.
Minimization of fatigue.
Improves the productivity
Elevated plant efficiency
Greater utilization of material handling equipment.
Better housekeeping
Efficient store keeping
Lower investment in work-in-progress
Better planned layout.
The firm shouldn’t keep same degree of control on all the items of inventory.
It is based on Pareto’s Law.
It is also known as selective inventory control.
The firm should put maximum control on those items whose monetary value is the
highest.
The higher value items are classified A items and would be under tight control.
ERGONOMICS
Definition
Ergonomics is defined as the science related to man and his work, embodying the anatomic,
physiologic, and mechanical principles affecting the efficient use of human energy.
EXAMPLES-
Safe lifting techniques, proper posture, appropriate seating position, and adaptive equipment.
Ergonomics is also known as bio-mechanics.
Concerned with designing and shaping jobs.
Health and productivity.
Safety system, human work and effectiveness.
Emerged from multiple disciplines.
Ergonomics and its sub-branches
HARDWARE ERGONOMICS
Continuous use of keyboard
Microsoft natural 4000 keyboard
ENVIRONMENTAL ERGONOMICS
Interaction between the user and his physical environment .
Addresses the problems of maintaining human comfort.
Climate:
People work most productively when they are in a comfortable climate.
The climate of your office either can have a positive or negative impact on workplace
productivity and comfort.
climate you perceive consists of three main components: air temperature, air humidity and air
movement.
Temperature:
The best air temperature depends on the season. A range of 68-75°F (20-24°C) generally is
preferable
b. Humidity:
An increased level of humidity tends to increase the level of perceived temperature.
c. Air movement :
Air movement typically is minimal in an office setting. The recommendation is to keep drafts
below 0.2m/s, which is equivalent to a light breeze
Noise
Unwanted sound may cause damage to the workers hearing
Workers should not be exposed to noise intensity above 90db.
Lightning
Good illumination
Color content of light and amount of glare is important.
SOFTWARE ERGONOMICS
Software ergonomics is a subcategory of ergonomics that concerns the software
design, rather than the hardware design, of systems.
Software ergonomics includes the determination of user needs, interface design, user
support and usability testing..
MACRO ERGONOMICS
Also known as sociotechnical.
Organizational design, job design, change management.
To obtain harmonized work system.
APPLICATION OF ERGONOMICS
1.DESIGN OF PHYSICAL DEVICES OR EQUIPMENTS
2.THE WORK ENVIRNOMENT
a. Temperature
b. Noise
c. lightning
Chapter 3
PRODUCTION PLANNING & CONTOL
Production planning and control
Meaning of production planning and control-
PPC or OPC is the process of planning or deciding on the resources that the firm requires for
its further manufacturing operations and of the allocation of these resources to produce the
desired product or products in the required quantity, at the minimum cost of high level of
quality.
Production planning and control involves generally the organisation and planning of
manufacturing process.
Specially, it consists of the planning of routing, scheduling, dispatching and
inspection, co-ordination and control of materials, methods, machines, tooling and
operating times.
The ultimate objective is the organisation of the supply of materials and labour
machines utilization and related activities in order to bring about the desired
manufacturing results in terms of quantity, time and place.
ROUTING
Routing practice arises out the demand for a more systematic method of carrying out the
work in the workshop.
Routing is the starting point of production planning which include the activities namely,
determining the quantity of the product,
men, machines, materials, type, sequence and place require for manufacturing
activities.
“Routing includes the planning of where and by
whom work shall be done, the determination
of the path that work shall follow and the
necessary sequence of operations, it forms a
ground work for most of the scheduling and
dispatching of planning department.”
Objectives of routing
1. Routing sets path for each product for travel
2. It aims at selecting the most short and economic route
3. It ensures best utilisation of men and machines
4. It has impact on factory building and machines
Routing procedure
1. Decision as to make or buy
2. Determining the material required
3. Determining the manufacturing operations and sequences
4. Ascertaining lot sizes
5. Determining the scrap factors
6. Cost analysis of the product
7. Organizing production control forms
Scheduling
“Work scheduling consists of the assignment of starting and completion times for various
operation to be performed.”
Scheduling is the process of arranging different operations involved in manufacturing
in order of priority, fixing the time and date when each operation starts and ends.
It is to ensure maximum utilization of the plant at minimum cost, ensure that
requirements of man-power is optimum and is evenly distributed.
Inputs of scheduling
1. Performance standards-
2. Unit of measurement
3. Unit of loading and scheduling
4. Effective capacity per work centre
5. Extent of rush orders
6. Overlapping of operations
7. Individual job schedules
8. Loading charts
DISPATCHING
Dispatching is the routine of setting production activities in motion through the release of
orders and instructions, in accordance with preplanned time and sequences, embodied in
route sheets and schedule charts. That is real production starts when permission is granted to
commence according to plans already laid down.
Functions of Dispatching
Release of manufacturing orders:
Issue of stores- withdraw required quantity of materials from stores and deliver it to
the machine.
Return of surplus material-
Issue of tools
Issue of inspection orders
Co-ordination with scheduler
Allocation of jobs to machines
Sending finished goods to dispatch section
FOLLOW-UP
Definition of CPM
Developed in the late 1950s, Critical Path Method or CPM is an algorithm used for
planning, scheduling, coordination and control of activities in a project.
Here, it is assumed that the activity duration is fixed and certain.
CPM is used to compute the earliest and latest possible start time for each activity.
CPM
i. This technique was developed in connection with a construction & maintenance
project in which duration of each activity was known with certainty.
ii. CPM is suitable for establishing trade off for optimum balancing between
schedule time & cost of the project.
i. CPM is used for completion of projects involving activities of repetitive
nature.
Time study is considered to be one of the widely used means of Work study. This was
proposed by Frederick Taylor.
This technique is used for recording the times and rates of working for the elements of
a specified job carried out under specified conditions and for analyzing the data so as
to determine the time necessary for carrying out the job at the defined level of
performance
INTRODUCTION
Those activities which assure that quality creation is performed in such a manner that the
resulting product will in fact perform its intended function in an efficient manner.
JIT has different interpretations. For some companies it, JIT is viewed as a technique
of quality control and is given different names in different companies.
For some it is buying of materials on time, for some other companies it means
planning and controlling production on the shop floor
others it is the philosophy of production that permits every facet of organization
..\..\..\Videos used for the sessions\POM\Toyota just in time system at the factory (Remember
to comment ,vote and Subscribe).mp4
JIT helps achieve quality because it is a philosophy that seeks to constantly improve
production processes and methods. Specifically, JIT contributes to high product quality in the
following ways:
1. Production is highly standardised.
2. In-process inventories are drastically reduced by cutting lot sizes.
3. Suppliers of materials, under JIT system, supply materials of perfect quality.
4. JIT system envisages the use of automated equipments and robots in production
processes.
5. Workers are responsible for producing parts of perfect quality or with zero defects
before they are passes on to the next production operation.
2. QUALITY AT THE SOURCE
Quality at the source is where the workers are made responsible to produce parts of a perfect
quality before, they are passed on to the next operation, the concept of quality at the source
emerges.
Quality at the source is also an important technique of quality control and plays a significant
role in an organization.
The principles underlying quality at the source are as follows:
Every worker’s job becomes a quality control station.
Statistical quality control techniques are used to monitor the quality of parts produced
at each work station.
Each worker is given the right to stop production line to avoid producing defective
parts.
Workers and managers are organized into quality circles.
3. INSPECTION
What is inspection?
The act of determining conformance or non-conformance of the expected performance is the
function of inspection.
In other words, by inspection a manager seeks to determine the acceptability or non-
acceptability of the parts, products or services. The basis of inspection is usually a
specification which is called inspection standard.
When to inspect is the next relevant question.
Inspection is desired at:
Finished products and parts to know that correct parts are to be assembled or
products are right when shipped before an expensive processing.
The output of automatic machine periodically so that possible errors are confined to
small quantities.
Before an operation that can’t be undone, for example in mixing paint.
Control Chart
Tracking Improvements
What can be controlled using SPC?
VARIABLES. ATTRIBUTES.
Variable Measures are those that can be Attributes are characteristics that are
measured on a continuous scale, for assessed by judgment and are dichotomous,
example length, time, weight.... i.e. have two states such as right or wrong,
looks OK or not OK.
ACCEPTANCE SAMPLING
What is acceptance sampling?
Statistical quality control technique, where a random sample is taken from a lot, and
upon the results of the sample taken the lot will either be rejected or accepted.
ADVANTAGES
Less time
Less effort
Less money
DISADVANTAGES
Risk included in chance of bad lot “acceptance” and good lot “rejection”.
Sample taken provides less information than 100% inspection
Types of sampling
DOUBLE SAMPLING
Take small initial samples
If defectives < lower
limit ,accept
If defectives > upper
limit, reject
If defectives between limits,
take second sample, accept or
reject a lot on the basis of 2
samples.
MULTIPLE SAMPLING
Uses smaller sampling
sizes
If defectives < lower
limit, accept
If defectives > upper
limit, reject
If defectives between
limits, resample.
Continue sampling until
accept or reject lot based
on all sample data.
SEQUENTIAL
SAMPLING
The ultimate extension of multiple sampling
Items are selected from a lot one at a time
After inspection of each sample a decision is made to accept a lot, reject a lot or select
another item.
QUALITY CIRCLES
Voluntary group of employees.
Under the leadership of supervisor.
Trained to identify, analyse and solve work related problems.
They present the solutions to management.
QUALITY CIRCLES
Meaning
It is the small group of employees in same work area or doing similar type of work who
voluntarily meet regularly to identify, analyze & resolve work related problems not only to
improve the quality, productivity & performance in the organisation but also to enrich the
quality of work life of the employees.
Objectives
To develop, enhance & utilize human resources effectively.
To improve quality of products/services .
To satisfy the workers psychological needs.
To improve supervisory.
To utilize individual innovative skills.
Structure of Quality Circles
1) NON-MEMBERS
These are the persons who have to help in implementing recommendations made by the QC
members. The non-members would become part of the structure in the process of QC
activities.
This would produce a catalytic effect on them & enthuse them either to become members of
existing circle or form new circles.
2) MEMBERS
Members are the part of the programme. Proper use of their brain power is the key to success.
Members in a circle should be from the same work place as they are familiar with the work &
meetings.
Activities include:
Attending meetings without fail & participating actively.
Contributing ideas/views in the problem identification & problem solving.
Discussion & developing useful solutions to the problem.
4) FACILITATOR
One facilitator assigned to several circles.
The facilitator is an important link between QC leader & steering committee. He has to
maintain sound inter personal relations in order to function as a social leader & act as a
coach, promoter, teacher & innovator.
Duties:
Training members, leaders & management.
They provide information to QC
Providing feedback to the steering committee.
Helping the QC in preparing presentations.
Acting as an evaluator & reviewer of QC operation & programme.
5) STEERING COMMITTEE
It is an apex body at the highest level of the plant which is responsible for formulating the
objectives & for supplying the resources for QC activities. Structure of committee is made up
of the departmental heads like production, finance, material management, engineering headed
by the chief executive.
Functions:
Providing guidance to QC.
Suggest problem.
Arrangement of meeting halls.
Providing budget to QC activities.
6) TOP MANAGEMENT
Consists of chairman, managing director, directors, chief executives, general manager &
other top executives which helps to ensure the success of implementation of QC in the
organisation.
7) CO-ORDINATING AGENCY
They may be administrative officer who co-ordinates & supervises the work of the facilitators
& administers the programme.
Functions:
Preparing agenda & conveying meeting to steering committee.
Presenting the report of QC activities.
Maintaining statistical operations of QC.
Co-ordinating training programme & arranging seminars, workshops, etc.
Chapter 5
MAINTENANCE MANAGEMENT
MAINTENANCE
Maintenance of facilities & equipment in good working condition is to achieve specified
level of quality & reliability & efficient working. plant maintenance is an important service
function of an efficient production system. It helps in manufacturing & increasing the
operational efficiency of plant facilities & thus, contributes to revenue by reducing the
operating costs & increasing the effectiveness of production.
MAINTENANCE OBJECTIVES
Maintenance is any activity is designed to keep the resources in good working
condition or restore them to operating status.
The objective of plant maintenance are:
1. To increase functional reliability of production facilities.
2. To enable product to be achieved through correctly adjusted, serviced & operated
equipment.
3. To maximize the useful life of the equipment.
4. To minimize the total production or operating costs directly attributed to equipment
service & repair.
5. To maximize the production capacity from the given equipment resources.
6. To enhance the safety of manpower.
MAINTENANCE COSTS
Breakdown of equipment makes the workers & the machines idle resulting in loss of
production, delay in schedules & expensive emergency repairs. These downtime costs usually
exceed the preventive maintenance costs of inspection, service & scheduled repairs. Beyond
this optimal point an increasingly higher level of preventive maintenance is not economical
justified & is economical to adopt breakdown maintenance policy. The optimal level of
maintenance activity M,is easily identified on a theoretical basis, to do this the details of the
costs associated with breakdown & preventive maintenance must be known.
Costs associated with maintenance are:
1. Downtime (IDLE TIME COST) cost due to equipment breakdown.
2. Cost of spares or other material used for repairs.
3. Cost of maintenance labour and overheads of maintenance departments.
4. Losses due to inefficient operations of machines.
5. Capital requirements required for replacement of machines.
JOB MANUALS
Job manuals are also permanent records about methodology, spares, tools & facilities etc. for
all maintenance jobs, which may have to be done for the future.
The following steps are generally involved in preparing the job manuals:
i. List of all majors & medium maintenance jobs of the plant are prepared & they are
property coded for identification.
ii. For each coded job, a separate job manual is to be prepared which includes the
following:
Sequence wise break of the job in to activities with instructions to carry out
those jobs.
List of tools, tackles, spares & consumables needed to perform the activity
List of jigs & fixtures & handling for each activity
Safety instructions
Time estimation for the job activities.
iii. Make available the manuals to all the users & update the manuals as when needed.
JOB SCHEDULING
Scheduling of maintenance job basically deals with answering the two questions “who” &
“when” of the job that is who to do the job & when the job is to be started.
Realistic schedules are the functions of realistic thinking, availability of the data & records.
The scheduler should obtain knowledge about the following facts before starting his job.
i. Availability of component manpower-by trade,location,shifts etc.
ii. Availability of equipments ,spares & paper tools where the work is to be carried out.
iii. Starting data for the job & past schedules & charts.
Scheduling techniques like bar charts & network techniques are used.
Systematic maintenance:
The various elements of systematic maintenance are:
Codification & Cataloguing.
Equipment history cards & sheets.
Instructions manuals & operating manuals.
Standard operating practices & work instructions.
Maintenance time standards (MTS).
Maintenance work order & work permit
Job cards & job cards procedures
Job execution, monitoring, feedback & control.
Maintenance records & documentation.
Importance:
• Dependability of service
• Assured quality
• Prevent equipment failure
• Cost control
• Huge investment in equipment
Areas of Maintenance:
1. Civil maintenance- Building construction and maintenance, maintaining service facilities
2. Mechanical Maintenance- Maintaining machines and equipments, transport vehicles,
compressors and furnaces.
3. Electrical Maintenance- Maintaining electrical equipments such as generators, transformer,
motors, telephone systems, lighting, fans, etc.
BREAKDOWN MAINTENANCE
• Occurs when there is a work stoppage due to machine breakdown
• Maintenance becomes repair work
• Seeks to get the equipment back into operation as quickly as possible
• To control the investment in replacement spare machines.
Preventive management
It is undertaken before the need arises and aims to minimize the possibility of un -anticipated
production interruption or major breakdowns.
Predictive maintenance:
In this, sensitive intruments (eg.vibration analysers, amplitude meters, audio gauges, optical
tooling and resistance gauges) are used to predict trouble. Conditions can be measured on a
continuous basis and this enables the maintenance people to plan for an overhaul.
Routine maintenance:
this includes activities such as periodic inspection, cleaning, lubrication and repair of
production equipments after their service life.
Planned maintenance:
it involves the inspection of all plant and equipments, machinery, buildings according to a
predetermined schedule in order to service overhaul, lubricate or repair, before actual break
down or deterioration in service occurs.
CONTROL OF MAINTENANCE
Authorized by an official Maintenance schedule Issue materials against proper authorization
Maintenance budgets Equipment records.
13. Issues:
• how much maintenance is needed?
• What size maintenance crews must be used?
• Can maintenance be sub-contracted?
• Should maintenance staff be covered by wage incentive schemes?
• Can effective use be made of computers for analyzing and scheduling activities?
14. Preventive Maintenance: Preventive maintenance is undertaken before the need arises
and aims to minimize the possibility of un-anticipated production interruptions or major
breakdowns.
15. It consists of:
• Proper design and installation of equipment
• Periodic inspection of plant and other equipments
• Repetitive servicing and overhaul of equipment
• Adequate lubrication, cleaning and painting
16. Benefits:
• Greater Safety
• Decreased Production Down Time
• Fewer large Scale & Repetitive Repairs
• Less Cost for Simple Repairs
• Less Standby Equipment Required
• Better Spare parts Control
• Proper Identification of Items
20. Reliability:
• Component Reliability
• Product Reliability
21. Component Reliability Definition: It is the probability that a part or a component will
not fail in a given time period or number of trails under ordinary conditions of use.
AUTOMATION
Automation is the Formation of technology and its application to control and monitor the
production and delivery of various goods and services. Performs tasks that were previously
performed by humans. Automation is being used in many areas, such as manufacturing,
transportation, public services, defense, facilities, operations and, lately, information
technology.
CONCLUSION:
Waste management is an important area of production management. Some wastes are
inevitable in any conversion process.
Here, waste refers to all types of spoilage that do not add to value.
Spoilage includes scrap materials, rejected items, by-products during production
process, obsolete, outdated or useless parts, damaged parts, etc.
Chapter 7
AUTOMATION
Automation is the practice of utilizing technology to mechanize and streamline tasks and
processes that are conventionally performed by human beings.
The automation tasks range from simple, repetitive tasks to complex operations, which
even require decision-making and problem-solving capabilities.
Pros of Automation
Increased productivity: Through automation, we can significantly enhance
productivity by eliminating the need for manual labor and speeding up processes.
Improved accuracy and quality: Automated systems are programmed to perform tasks
with precision and consistency.
Enhanced efficiency and cost savings: Automation can optimize workflows, eliminate
bottlenecks, and reduce wastage of time and resources.
Increased safety: Automation can be particularly beneficial in hazardous work
environments.
Cons of Automation:
Job displacement and unemployment: Implementing automation to perform tasks and
processes results in the potential loss of jobs for human beings
Initial implementation costs: While automation can lead to long-term cost savings, the
initial investment required to implement automated systems can be significant.
Technical challenges and limitations: Automation relies heavily on technology and
complex systems.
Reduced human interaction and customer experience: Automation can result in
reduced human interaction, which may negatively impact customer experience in
certain industries.
EXAMPLES OF AUTOMATION
1. Manufacturing:
Robotic arms and automated assembly lines are
used to streamline production processes,
increasing efficiency and reducing errors.
2. Logistics:
Automated warehouses and robotic systems are
employed for tasks such as sorting, picking, and
packing, improving speed and accuracy in
distribution centers.
3. Healthcare:
Automation is used in medical laboratories for
tasks like sample testing, medication dispensing,
and surgical procedures, ensuring precision and
reducing human error.
4. Customer service:
Chatbots and automated phone systems are utilized for handling customer inquiries and
providing basic assistance, improving response time and availability.
5. Banking:
Automated teller machines (atms) enable self-service transactions, reducing the need for
human tellers and providing 24/7 access to banking services.