SUMMARY
Results-driven Data Analyst with 5 years of experience and a Master’s in Information Technology and Management. Adept at
extracting insights from large, complex datasets using SQL, Python, Excel, R, and visualization tools like Tableau and Power BI.
Proven track record of supporting cross-functional teams through data storytelling, performance reporting, and automation of
business workflows. Experienced in applying AI tools and analytics to solve operational challenges and enhance customer
engagement. Committed to leveraging data to drive smarter decisions, optimize processes, and deliver measurable business
outcomes.
EDUCATION
The University of Texas at Dallas December 2024
MS, Information Technology & Management
Coursework: Database Foundations for Business Analytics, System Analysis and Project Management, AI in Business, Advanced
Statistics for Data Science, Web Analytics, Operations Analytics, Causal Analytics and A/B Testing, Business Data Warehousing,
Big Data, Object Oriented Programming with Python
Gandhi Institute of Technology & Management June 2020
BTech, Electronics and Communications Engineering
SKILLS
Languages: SQL, Python, R (dplyr, ggplot2)
Tools & Skills: mySQL, MongoDB, Oracle Apex, MS Excel, R Studio, Snowflake, Hadoop, Microsoft 365, MATLAB,
SharePoint, Tableau, PowerBI, Auditing, Salesforce, Amazon Web Connect, Power BI, Amazon Seller central, Google Analytics,
Google Suite, Data Manipulation, Data Cleaning and Preprocessing, Data Warehousing, ETL Processes
Certifications: Google Data Analytics Professional Certificate; Microsoft Power BI Data Analyst Professional Certificate; Hands
on Essentials – Data Warehouse by Snowflake; Tableau Essential Training by Linkedin; Databricks Generative AI Fundamentals
PROFESSIONAL EXPERIENCE
The University of Texas at Dallas
Data Analyst June 2023 – Till Now
• Leveraged SQL to analyze and manage 1000+ student account records daily, generating actionable insights that
enhanced financial reporting processes, resulting in a 95%+ customer satisfaction rating in post-analysis surveys.
• Developed interactive reports and dashboards in Power BI, visualizing key student data trends, which improved decision-
making efficiency for the finance team.
• Applied advanced Excel functions and Pivot Tables to streamline data processing, increasing data accuracy by 40% and
reducing data retrieval time by 50%.
Amazon
Business Operations Analyst March 2021 - December 2022
• Developed and implemented data pipelines using AWS Glue, resulting in a 50% reduction in processing time for data
flows in and out of data storage systems, enhancing data efficiency.
• Utilized SQL to audit and analyze seller accounts, achieving a 50% reduction in seller appeals and fostering a more
efficient seller ecosystem in collaboration with the Certification/Product Authentication Team.
• Conducted detailed root cause analysis with Python scripting, attaining a 90%+ resolution rate for seller appeals and
ensuring 100% accuracy in brand authorization requests.
• Automated reporting and analysis of monthly shrinkage data using Python, improving shrinkage management by 50%
and enabling data-driven decision-making for loss prevention strategies.
• Created and maintained interactive Tableau dashboards to visualize operational and performance metrics, facilitating
informed decision-making for senior management.
• Consistently surpassed performance goals with >99% accuracy, recognized as a top performer in Q4 2022, significantly
contributing to the success of the business operations team.
Carpus Consulting Services
Data Analyst June 2019 – March 2021
• Designed and executed SQL-based data extraction processes for a global retail client, identifying $300K in excess inventory
and improving supply chain visibility.
• Built and maintained Tableau dashboards to visualize both operational metrics and seasonal trends, enabling targeted
decisions that drove a 12% increase in seasonal sales.
• Automated procurement reporting workflows using Python and Excel VBA, decreasing report preparation time from 4 hours
to under 30 minutes weekly.
• Diagnosed root causes of vendor delivery delays by analyzing operational data with SQL and Excel, leading to a 10%
improvement in lead time reliability.
• Partnered with client product managers to define success metrics for post-launch evaluations, enabling data-driven insights
across two new product initiatives.
ACADEMIC PROJECT EXPERIENCE
Chicago Crime: Trend and Analysis
• Conducted data analysis on Chicago crime data using SQL, identifying a 20% increase in crime frequency in specific
locations and times, which informed targeted policing strategies and resource allocation.
• Designed interactive Tableau dashboards to visualize crime data, empowering decision-makers with actionable insights
that led to an 18% reduction in crime rates.
Truck Fleet Data Analysis
• Utilized Hadoop tools to analyze truck fleet data and applied advanced analytics techniques with MapReduce and
Apache Spark, resulting in a 25% improvement in operational efficiency and a 20% reduction in fuel consumption.
• Created interactive Tableau dashboards to showcase insights, empowering decision-makers in optimizing trucking
operations and mitigating risks.