EVIDENCE PLAN

Competency
Standards: NC II QUALIFICATION
Unit of PARTICIPATE IN WORKPLACE COMMUNICATION
Competency
21st Century Skills,
STEM, Green / Blue
Ways in which evidence will be collected:

(Demonstration/Observation)
TVET, GAD integration

with Oral Questioning

Portfolio Assessment

GREEN / BLUE TVET

Third Party Report

21st Century Skills

Performance Test

Oral Interview

Development
Learning The evidence must show that the

Gender and
Written test
outcomes trainee...

STEM
1. Obtain and 1.1 accesses specific and relevant
convey information from appropriate sources X X √
workplace
information 1.2 uses effective questioning, active X X √
listening and speaking skills to gather
and convey information
 1.3 uses appropriate medium to transfer
information and ideas X X √

1.4 uses appropriate non-verbal

communication X X √

1.5 identifies and follow the appropriate

lines of communication with supervisors X X √
and colleagues

1.6 identifies and follow the appropriate

lines of communication with supervisors X X √
and colleagues

1.7 carries out personal interaction clearly

and concisely X X √

1.8 conveys the information effectively

adopting formal or informal X X √
communication*
2. Perform 2.1 reads and written the notices and
duties instructions of interpreted in accordance with X X √
following organizational guidelines
workplace
instructions 2.2 follows the routine written instruction based
X √
on established procedures

X X X √
2.3 gives feedback to workplace supervisor-
based instructions/ information received
 2.4 conducts workplace interactions in a courteous
manner X X X √

2.5 soughs necessary, clarifications about routine

workplace procedures and matters concerning
conditions of employment and asked from X X X √
appropriate sources

2.6 interprets meetings outcomes and implemented X X √

2.7 accesses information using workplace

communication equipment/systems* X X X √

3.1 completes range of forms relating to conditions

X X √
of employment accurately and legibly
3.2 records the workplace data on standard
3. Complete X X √
workplace forms and documents
relevant work- 3.3 identifies errors in recording information on
X X √
related forms/ documents and acted upon
documents 3.4 completes the reporting requirements to
X X √
supervisor according to organizational guidelines
3.5 made of relevant terms as an aid to transfer
X X √
information effectively*
NOTE: *Critical Aspects of Competency
Developed by: Date:

Checked by: Date:

Specific Instruction for the Trainee:
Qualification
Unit of PARTICIPATE IN WORKPLACE
Competency COMMUNICATION
General Instruction:
Given the materials and equipment, you should be able to show on how to
PARTICIPATE IN WORKPLACE COMMUNICATION within 3 hours.
Specific Instruction:
 Read the Competency Base Learning Materials (CBLM) in
Performance Task or Task Sheet on participate in workplace
communication.
 Hold face-to-face meetings and know your audience
 Combine verbal and non-verbal communication
 Use language and concepts appropriate to cultural differences
 Create a receptive atmosphere and manage time effectively
 Identify potential conflicts and handle them with diplomacy
 Use silence as a conversation tool
 Offer positive feedback and reach a satisfying conclusion
DEMONSTRATION / OBSERVATION WITH ORAL QUESTIONING
CHECKLIST

Trainee’s Name:
Trainer’s Name:
Qualification: National Certificate Level II
Date of assessment:
Time of assessment:
Instructions for demonstration
After providing these materials and equipment, Trainee’s should be able to
PARTICIPATE IN WORKPLACE COMMUNICATION for the following standard.
Materials and equipment:
 CBLM
 Laptop / Computer with Internet connection
 Projector Screen and Projector
 Fax machine
 Telephone
 Notebook
 Writing materials
 to show if evidence is
OBSERVATION demonstrated
During the demonstration of skills, did the
Yes No N/A
trainee:
 use the effective questioning, active
listening and speaking skills to gather and   
convey information?
 use the appropriate medium to transfer
  
information and ideas?
 use the appropriate non-verbal
  
communication?
 carry out personal interaction clearly and
  
concisely?
 convey the information effectively adopting
  
formal or informal communication?
 gives the feedback to workplace
supervisor-based instructions/ information   
received?
 conduct the workplace interactions in a
  
courteous manner?
 sough necessary, clarifications about
routine workplace procedures and matters   
concerning conditions of employment and
asked from appropriate sources?
 interprets the meetings outcomes and
  
implemented?
  Access of information using workplace   
communication equipment/systems?
 complete the range of forms relating to
conditions of employment accurately and   
legibly?
 identify the errors in recording information
  
on forms/ documents and acted upon?
 complete the reporting requirements to
supervisor according to organizational   
guidelines?
 made of relevant terms as an aid to transfer
  
information effectively?
The trainee’s demonstration was:

Satisfactory  Not Satisfactory 

Trainee’s Signature ______________ Date: ________________

Trainer’s Signature ______________ Date: ________________
Trainee’s Name:
Trainer’s Name:
Qualification: National Certificate Level II
Date of assessment:
Time of assessment:
Instructions for Oral Questioning
The trainee will be assessed based on his/her answers to the given questions.
The trainer should not deviate from the standard questions provided herein.
Satisfactory
Oral Questions
response
During the demonstration of skills, did the trainee: Yes No
 Use effective questioning, active listening and speaking skills to
gather and convey information?

Model Answer:
 Focus on the intent and purpose of the conversation.
 Pay attention to body language.  
 Give encouraging verbal cues.
 Clarify and paraphrase information.
 Ask questions.
 Refrain from judgment.
 Summarize, share, and reflect.
 Use appropriate medium to transfer information and ideas?

Model Answer: When you choose the right medium, the

recipient is more likely to read, hear or see your statement and
 
understand what you're expressing. For example, meeting with
an individual for a face-to-face, in-person discussion may
ensure that they receive your message and can ask questions
for clarity
 Use appropriate non-verbal communication?

Model Answer: Nonverbal communication is important because

 
it gives us valuable information about a situation, including how
a person might be feeling, how someone receives information
and how to approach a person or group of people.
 Carried out personal interaction clearly and concisely?

Model Answer: Clarity is important in communication for several

reasons. First, it allows the message to be understood by the  
person receiving it. If the message is not clear, the person may
misinterpret it, which can lead to misunderstandings. Second,
clarity prevents misunderstanding and conflict.
 Convey the information to effectively adopt the formal or  
informal communication?
 Model Answer: Formal communication is the sharing of official
information about the workplace. It is dictated by the established
hierarchical organization of the business. Informal
communication does not follow any rules of predetermined
policy that formal does and is the opposite of formal
communication.
 Give the feedback to workplace supervisor-based instructions/
information received?

Model Answer: Giving and receiving feedback in the workplace

 
is important to change behaviors, improve productivity and
evaluate performance. Employees and their managers need to
know what they are doing well and areas in which they could do
better so they know what to keep doing or what to change.
 conduct the workplace interactions in a courteous manner?

Model Answer: Pay attention when co-workers are talking to

you. Don't interrupt people when they're speaking. Let them
 
finish. If you must interrupt, say "excuse me," or if you catch
yourself after the fact, say "Sorry for interrupting you." Don't
make personal remarks about someone's appearance or
clothing.
 sough necessary, clarifications about routine workplace
procedures and matters concerning conditions of employment
and asked from appropriate sources?

Model Answer: Communication policies provide the  

expectations an organization has of its workers in
communicating. They aim to establish the principles and 'rules'
that guide the organization’s decisions when it comes to
communication.
 interpret the meetings outcomes and implemented?

Model Answer: A meeting output or outcome can include  

resource allocation decisions, action items, dispute resolution,
prioritization decisions and new plans being made.
 access of information using workplace communication
equipment/systems?

Model Answer: They can build effective collaboration and

communication while working. The communication tools aim to  
make your work easier and more productive. But without the
right tools, it causes your collaboration and works very
challenging. If all apps send you too many notifications, you can
lose your focus.
 complete the range of forms relating to conditions of  
employment accurately and legibly?

Model Answer: Internal documentation refers to the records that

your organization keeps and uses to inform decisions within
 your company. You can document pretty much anything from
schedules to important policies, which means there are tons of
different types of documentation out there.
 identify the errors in recording information on forms/ documents
and acted upon?

Model Answer:
 Line through the incorrect information (make sure the
information can still be read).  
 Make the change.
 Date and initial the change.
 Have the other party date and initial the change also, so
it's clear that the change has been acknowledged by both
parties.
 complete the reporting requirements to supervisor according to
organizational guidelines?

Model Answer:
 Traditional vertical reporting structure
 Functional reporting structure  
 Divisional or product reporting structure
 Line-and-staff reporting structure
 Flat reporting structure
 Matrix reporting structure
 Network organization structures
 made of relevant terms as an aid to transfer information
effectively?

Model Answer:
 Define the Knowledge You Need to Keep
 
 Create a Process for Transferring Knowledge
 Choose a Knowledge Management Platform
 Assign Knowledge Admins
 Use Your Technology for Ongoing Knowledge Transfer
Efforts
The trainee’s demonstration was:

Satisfactory  Not Satisfactory 

Trainee’s Signature ______________ Date: ________________

Trainer’s Signature ______________ Date: ________________
 TABLE OF SPECIFICATION

Objectives/Content # of items/
Remembering Understanding Applying
area/Topics % of test

Obtain and convey 2 2 1

workplace 5 / 33.5%
information (#3,6) (#1,7) (#15)

Perform duties 1 2 2
following workplace 5 / 33.5%
instructions (#11) (#9,10) (#2,4)

Complete relevant 1 2 2
work-related 5/ 33.5%
documents (#14) (#5,8) (#12,13)

15 items /
TOTAL 4 items / 26.8% 6 items / 40.2% 5 items / 33%
100 %
Written Exam
Instruction: TRUE or False write in blank the correct answer.
Write TRUE If the statement if correct and write FALSE if the statement is
wrong.
__________ 1. Organize the policies for the batter workplace.
__________ 2. Communication procedures and systems are good for the workplace.
__________ 3. The technology is relevant to the enterprise and the individual’s work
responsibilities.
__________ 4. Gather and provide the basic information in response to workplace
requirements.
__________ 5. Effectively of verbal and non-verbal communication are need to the
workplace.
__________ 6. We need to do the different modes of communication for the batter
workplace.
__________ 7. We need to participate in workplace meetings and discussions.
__________ 8. Workplace interactions are conducted in a courteous manner.
__________ 9. Range of forms relating to conditions of employment to completed
accurately and legibly.
__________ 10. The workplace data are recorded on standard workplace forms and
documents.
__________ 11. The errors need to record for forms/ documents to identified and
acted upon in workplace.
__________ 12. Report the needed requirements to supervisor for complete
organizational guidelines.
__________ 13. Necessary clarify the routine of workplace procedures and matters
concerning conditions of employment to sought and appropriate sources.
__________ 14. In the non-verbal including gestures, signals, signs and diagrams
are needed to workplace.
__________ 15. Prepared the written communication following standard format for
the organizational.
Answer Key:
1. TRUE
2. TRUE
3. TRUE
4. TRUE
5. TRUE
6. TRUE
7. TRUE
8. TRUE
9. TRUE
10. TRUE
11. TRUE
12. TRUE
13. TRUE
14. TRUE
15. TRUE
THIRD PARTY REPORT

Trainee’s name:
Name of third party: Contact
no.
Position:
Relationship with  employer  supervisor  colleague  other
trainee: Please specify
________________________________________________
Please do not complete the form if you are a relative, close friend or
have a conflict of interest]
Dates the Trainee worked with you From: To:
Competency Standards: Basic Competency
Unit of Competency: UC 1
The trainee is being assessed against the competency standards for

We are seeking your support in the judgement of this trainee’s competence. Please answer
these questions honestly as a record of the trainee’s performance while working with you.
Thank you for your time.
Comments regarding trainee performance and experience
I can verify the trainee’s ability to: Not Comments to support
Yes No
(tick the correct response] sure my responses:
 give the feedback to workplace supervisor-  

based instructions/ information received?
 conduct the workplace interactions in a  

courteous manner?
 sough necessary, clarifications about routine
workplace procedures and matters concerning  

conditions of employment and asked from
appropriate sources?
 access of information using workplace  
communication equipment/systems? 

made of relevant terms as an aid to transfer Date:

information effectively?
Send to:
 EVIDENCE PLAN

Competency
Standards: NC II QUALIFICATION

Unit of Competency WORK IN A TEAM ENVIRONMENT

21st Century Skills,
STEM, Green / Blue
Ways in which evidence will be collected:

(Demonstration/Observation)
TVET, GAD integration

with Oral Questioning

Portfolio Assessment

GREEN / BLUE TVET

Third Party Report

21st Century Skills

Performance Test

Oral Interview

Development
Learning
The evidence must show that the trainee...

Gender and
Written test
outcomes

STEM
1.9 identifies the role and objective of the
team from available sources of 
x x
information.
3. Describe
1.10 identifies team parameters,
team role and
reporting relationships and 
scope responsibilities from team discussions x x
and appropriate external sources

1.11 Works effectively with others 

x x
 2.8 identifies individual roles and responsibilities 
x x
within the team environment
4. Identify one’s 
2.9 Identifies roles and objectives of the team* x x
role and
responsibility
2.10 identifies Team parameters, reporting
within a team
relationships and responsibilities based on 
team discussions and appropriate external x
sources
4.1 uses of effective and appropriate forms of
communications and interactions undertaken 
x x
with team members based on company
practices*
4.2 observe effective and appropriate 
4. Work as a
contributions made to complement team
team member x x
activities and objectives, based on workplace
context
4.3 observes protocols in reporting based on 
standard company practices and applies the x x
designated work plan for the job
4.4 contributes to the development of team work 
plans based on an understanding of team’s x x
role and objectives

NOTE: *Critical Aspects of Competency

Developed by: Date:

Checked by: Date:

DEMONSTRATION / OBSERVATION WITH ORAL QUESTIONING CHECKLIST

Trainee’s Name:
Trainer’s Name:
Qualification: NCII
Date of assessment:
Time of assessment:
Instructions for demonstration

Given the necessary materials, tools, and equipment, the candidate must be able
to perform the required task within 45 minutes.

Materials and equipment:

 Standard operating and/or other workplace procedures
 Job procedures
 Machine/equipment manufacturer’s specifications and instructions
 Client/supplier instructions
 Quality standards
 OHS and environmental standards
 Laptop
 Projector
 CBLM
 to show if evidence is
OBSERVATION
demonstrated
During the demonstration of skills, did the
Yes No N/A
trainee:
 identifies the role and objective of the team
from available sources of information?
 identify team parameters, reporting
relationships and responsibilities from team
  
discussions and appropriate external
sources?
 Worked effectively with others?
 identify individual roles and responsibilities
  
within the team environment?
 Identify roles and objectives of the team?*   
 use of effective and appropriate forms of   
communications and interactions
undertaken with team members based on
 company practices?*
 observe effective and appropriate
contributions made to complement team
  
activities and objectives, based on
workplace context?
   
The trainee’s demonstration was:

Satisfactory  Not Satisfactory 

Trainee’s Signature ______________ Date: ________________

Trainer’s Signature ______________ Date: ________________

Trainee’s Name:
Trainer’s Name:
Qualification: NCII
Date of assessment:
Time of assessment:
Instructions for oral questioning

The trainee will be assessed based on his / her answer to the given questions.
The trainee should not deviate from the standard questions provided herein
Materials and equipment:

 to show if evidence is
Oral Questions
demonstrated
The trainee should answer the following
Yes No N/A
questions:
 how can you identify team parameters,
reporting relationships and responsibilities
from team discussions and appropriate
external sources?

Suggested answer: by combining insights from

team discussions with information from external
sources, you can gain a comprehensive
understanding of team parameters, reporting
relationships, and responsibilities within an
organization.

 how can you worked effectively with

others?

Suggested answer: working effectively with others

involves a combination of interpersonal skills
communication, and collaboration.
 why you need to identifies individual roles   
and responsibilities within the team
environment?

Suggested answer: identifying individual roles and

responsibilities fosters a collaborative,
accountable, and efficient team environment. It
hances communication, reduces conflicts, and
 ensures that the collective efforts of team
members are directed toward achieving shared
objective.
 why you need to Identifies roles and
objectives of the team*

Suggested answer: identifying team roles and

objectives is crucial for creating a cohesive,
efficient, and goal-oriented team. It lays the
foundation of effective collaboration,
communication, and ultimately, successful
achievement of the team’s objectives.
 When you going to use of effective and
appropriate forms of communications and
interactions undertaken with team members
based on company practices*
  
Suggested answer: effective communication and
interaction with team members should align with
compony practices, emphasizing clarity,
transparency and collaboration.
 Why we need to contribute to the
development of team work plans based on
an understanding of the team’s role and
objectives
  
Suggested answer: contributing to the
development of teamwork plans based on a solid
understanding of the team’s role and objectives is
essential for fostering collaboration, efficiency and
overall success in achieving shared goals.
The trainee’s underpinning knowledge was:

Satisfactory  Not Satisfactory 

Trainee’s Signature ______________ Date: ________________

Trainer’s Signature ______________ Date: ________________

Specific Instruction for the Trainee:

Qualification NCII

Unit of Competency WORK IN A TEAM ENVIRONMENT

General Instruction:

Given the necessary materials, tools and equipment, the candidate must be able to
perform the required task within 45 minutes with the
following specific tasks:

Specific Instruction:
 Review the CBLM in performance.
 Set-up the laptop and projector
 Work activities in a team environment with enterprise or specific
sector
 Limited discretion, initiative and judgement maybe demonstrated on
the job, either individually or in a team environment
 Record/document work activities

TABLE OF SPECIFICATION
 # of
Objectives/Content
Knowledge Comprehension Application items/
area/Topics
% of test

Describe team role

1, 3, 5 15 11 5/ 33.5%
and scope

Identify one’s role and

responsibility within 0 4, 6, 14 8, 10 5/ 33.5%
a team

Work as a team
9 12, 13 2, 7, 5/ 33.5%
member

4 items / 15 items/
TOTAL 6 items / 40.2% 5 items / 33%
26.8% 100 %

Written Exam
I. Matching type
 Direction: match the description from column A to the word it describes in Column B.
write the letter of your answer on the blank provided before the number.

A B
______1. Describe a pattern of behavior that characterizes one A. team
person’s behavior in relationship to another in facilitating the environment
progress of a team.
______2. The process or act of exchanging, expressing B. team work
conveying information and ideas through writing, speaking and
gesturing.
______3. Targets for the work of an individual or team C. work objectives
______4.The combined action of a group of people, especially D. communication
when effective and efficient.
______5. Is made of the composition, culture, and goals of the E. team roles
team

II. TRUE or False

Direction: write T if the statement is correct and write F if the statement is
wrong. Write the letter of your answer on the blank provided before the
number.
_____________1. Working as a team makes the job easier to get done?
_____________2. Each team member typically has a unique role that contributes to the
overall success of the team?
_____________3. Communicating effectively with team members are essential to
understanding and fulfilling one’s role and responsibilities?
_____________4. The culture of the workplace will not affect your success as well as
everyone else in your organization
_____________5. A team is a small group of people working together with a common
purpose, performance goals, and mutual accountabilities?

III. Multiple choice

 Direction: Write the letter of your answer on the blank provided before the
number.
1. Include activities that occurs during both the transition and action processes.
a. Interpersonal processes
b. Action processes
c. Mission analysis
d. Transition process
2. Action processes A group of people who work together toward a common goal.
a. Action processes
b. Team
c. Share information
d. Teamwork
3. it is defined as “ a joint action by a group of people, in which each person
subordinates his or her individual interest and opinions to the unity and efficiency
of the group”..
a. Goal specification
b. mission analysis
c. teamwork
d. share information
4. establishing conditions to avoid disagreement and resolving conflicts when it
occurs.
a. strategy formula
b. mission analysis
c Action processes
d conflict management
5 establishing an understanding of the overall objective
a. mission analysis
b. action processes
c. conflict management
d. mission analysis

Answer
I. Matching Type
1. E
2. D
3. C
4. B
5. A

II. True or False

1. T
2. T
3. T
4. T
5. T

III. Multiple choic

1. A
2. B
3. C
4. D
5. A
 EVIDENCE PLAN

Competency Units of Competencies NC II

Standards:
Unit of SOLVE/ADDRESS GENERAL WORKPLACE PROBLEMS
Competency
21st Century Skills,
STEM, Green / Blue
Ways in which evidence will be collected:

(Demonstration/Observation)
TVET, GAD integration

with Oral Questioning

Portfolio Assessment

GREEN / BLUE TVET

Third Party Report

21st Century Skills

Performance Test

Oral Interview

Development
Learning The evidence must show that the

Gender and
Written test
outcomes trainee...

STEM
1.12 identifies the routine problems or
X X /
procedural problem areas *

5. Identify routine 1.13 defines and determines the

X X /
problems problems to be investigated

1.14 identifies and documents the

X X /
current conditions of the problems *
 1.15 determines the root cause of a
x x /
routine problem*

2.1 identifies potential solutions to procedural X X /

problem
6. Look for
solutions to 2.2 produces documents and rank
routine recommendation about possible solution and x X /
problems present to the appropriate person for decision

2.3 Identifies solutions to procedural problems* x x /

5.1 identifies the plan that implements solutions
X X /
to the problem
5. Recommend
5.2 plans for an evaluation of implemented /
solutions to X X
solutions to the problems
problems
5.3 submits documents recommends solutions /
X X
to appropriate person
5.4 produces documentation that recommends /
X x
solutions to problems. *

NOTE: *Critical Aspects of Competency

Developed by: Date:

Checked by: Date:

 DEMONSTRATION / OBSERVATION WITH ORAL QUESTIONING
CHECKLIST

Trainee’s Name:
Trainer’s Name:
Qualification: NATIONAL CERTIFICATE II
Date of assessment:
Time of assessment:
Instructions for demonstration
Given the following tools, materials and the required resources, trainees must
be able to perform the following tasks based on the provided copy of specific
instructions. The indicated time is 20 minutes.
Materials and equipment:
 Materials tools and Equipment
 Facilities
 OHS, Regulations and Procedures
 to show if evidence is
OBSERVATION demonstrated
During the demonstration of skills, did the
Yes No N/A
trainee:
 identify the routine problems or procedural
  
problem areas?
 define and determine the problems to be
  
investigated?
 identify potential solutions to procedural   
problem?
 produce documents and rank
recommendation about possible solution
  
and present to the appropriate person for
decision?
 Identify solutions to procedural problems?   
 submit documents recommends solutions
  
to appropriate person?
 produce documentation that recommends
  
solutions to problems?
The trainee’s demonstration was:

Satisfactory  Not Satisfactory 

Trainee’s Signature ______________ Date: ________________

 Trainer’s Signature ______________ Date: ________________

Specific Instruction for the Trainee:

Qualification NATIONAL CERTIFICATE II

Unit of Competency SOLVE/ADDRESS GENERAL WORKPLACE

PROBLEMS
General Instruction:
Given the following tools, materials and the required resources, trainees must be
able to perform the following tasks based on the provided copy of specific
instructions. The indicated time is 20 minutes.

Specific Instruction:

 Review the OSH manual

 Wear Personal Protective Equipment (safety shoes, hard hat, working gloves,
mask, long sleeve, long pants)

 Perform Occupational safety and health policies and procedures

 Record /document work activities.

 Report work activities.

ORAL QUESTIONING CHECKLIST

Trainee name:
Trainer name:
Qualification: NATIONAL CERTIFICATE II
Unit of competency: SOLVE/ADDRESS GENERAL WORKPLACE
PROBLEMS
Date of assessment:
Time of assessment:
Instructions for Oral Questioning

The trainee will be assessing based on his/her answers to the given questions. The
trainer should not deviate from the standard questions provided herein.
Oral Questions Satisfactory
response

The trainee should answer the following questions: Yes No

1. What are the routine problems or procedural problem areas?

Suggested Answer:  
A routine problem is something which has a straightforward and
usually simple solution. Routine or procedural problems are
very common in workplaces or in industries.
2. How to determine the problems to be investigated?

Suggested Answer: writing a problem statement outlines that

details of the situation. A clearly described problem statement
will help you to focus on the issue at hand and to solve the
correct problem for the situation. The problem statement will
 
help you clarify the nature of the problem, for yourself, and for
your supervisor and colleagues. Include as many details as you
can as you describe your problem. Answering some basic

questions will help you write your problem statement.

3. How to identify documents to the current conditions of the
problems?

Suggested Answer: you need understand the context and  

condition of the problem in order to develop a more proactive
and appropriate solution for the problem. Documentation serves
as a written record of what should happen or what did happen.
4. How to plan an evaluation for implemented solutions to the
problems?
 
Suggested Answer: in planning for an evaluation your solution,
you will describe the actions in implementing solution.
The trainee’s underpinning knowledge was:

Satisfactory  Not Satisfactory 

Feedback to trainee:

The trainee’s overall performance was:

Satisfactory  Not Satisfactory 

Trainee’s signature: Date:

Trainer’s signature: Date:

TABLE OF SPECIFICATION
 Objectives/Content # of items/
Knowledge Comprehension Application
area/Topics % of test

Identify routine (4) (2) (2)

8/53.3%
problems 1,7,8,13 2,6 3,9

Look for solutions to (1) (2) (1)

4/26.66%
routine problems 5 10,11 12

Recommend solutions (1) (1) (1)

3/20%
to problems 14 15 4

4 items/ 15 items
TOTAL 6 items/40% 5 items/ 33.34%
26.66% /100%

WRITTEN EXAM UC 3
Name: __________________________________________ Date: _______________
Direction: Encircle the letter of the correct answer.
1. ______and start to identify the root cause by identifying the gap between the current
situation and the ideal situation once the problem is resolved.
a. documentation b. define the problem c. a problem statement
2. ______are common in the workplace and often are about the best procedures to
follow. They are problems or challenges that have a straightforward answer.
a. routine problems b. a problem statement c. documentation
3. _____outlines the details of the situation and describes the who, what, where, when,
why and how.
a. a problem statement b. fishbone diagram c. define the problem
4. _____is a written description of a procedure or situation. Documentation serves as a
written record of what should happen or what did happen.
a. fishbone diagram b. routine problem c. documentation
5. A _______is a cause-and-effect discovery tool that helps figure out the reason for
defects, variations or failures within a process.
a. fishbone diagram b. define the problem c. routine problem
TEST II. TRUE OR FALSE
Direction: Write TRUE if the statement is correct, if it is not, write FALSE.
6. It is important to think critically to identify possible causes of a problem and determine
the underlying root cause.
7. Routine problems are common in the workplace and often are about the best
procedures to follow.
8. Describe the problem, as you currently understand it.
9. List what you already know and don't know about the problem.
10. Try to see the problem from the perspective of the people involved and affected.
11. Is it necessary to use the Industry Standard Diagnostic Tool?
12. Investigate and document a workplace problem
13. Choose a routine or procedural problem to observe.
14. Documentation is any communicable material that is used to describe, explain or
instruct regarding some attributes of an object.
15. A problem statement outlines the details of the situation.
an

Answer Key
Test I.
1. b
2. a
3. a
4. c
5. a
Test II.
6. True
7. True
8. False
9. True
10. True
11. True
12. True
13. True
14. False
15. True
 EVIDENCE PLAN
Competency NC II QUALIFICATION
Standards:
Unit of DEVELOP CAREER AND LIFE DECISION
Competency
21st Century Skills,
STEM, Green / Blue
Ways in which evidence will be collected:

(Demonstration/Observation)
TVET, GAD integration

with Oral Questioning

Portfolio Assessment

GREEN / BLUE TVET

Third Party Report

21st Century Skills

Performance Test

Oral Interview

Development
Learning The evidence must show that the

Gender and
Written test
outcomes trainee...

STEM
1.1. identifies self-management strategies. X X X /

1.2. develops skills to work independently and

to show initiative, to be conscientious and
X X X /
persevering in the face of setbacks and
1. Manage one’s frustrations*
emotion
1.3. examines techniques for effectively
X /
handling negative emotions and X X
unpleasant situation in the workplace.
1.4. expresses emotions appropriately. X X X /
 2.1. contemplates personal strengths and
achievements, based on self-assessment X X X
strategies and teacher feedback. /
2.2. monitors progress when seeking and
responding to feedback from teachers to
assist them in consolidating strengths,
2. Develop
addressing weaknesses and fulfilling their X X X
reflective /
practice potential.

2.3. predicts outcomes of personal and

academic challenges by reflecting on
previous problem solving and decision- X X X /
making strategies and feedback from
peers and teachers.
3.1. demonstrates efforts for continuous self- /
X X X
3. Boost self- improvement*
confidence 3.2. eliminates counter-productive tendencies /
X X X
and develop at work.
self-regulation 3.3. maintains positive outlook in life are /
X X X
maintained

NOTE: *Critical Aspects of Competency

Developed by: Date:

Checked by: Date:

DEMONSTRATION /OBSERVATION WITH ORAL QUESTIONING
CHECKLIST

Trainee’s Name:
Trainer’s Name:
Qualification: NC 2
Date of assessment:
Time of assessment:
Instructions for demonstration
Given the materials and resources, trainees present the topic with in 30 mins.

Materials and equipment

Laptop, Whiteboards, marking pen, ball pen and structured self-evaluation tool

 to show if evidence is
OBSERVATION
demonstrated

During the demonstration of skills, did the

Yes No N/A
trainee:
 identify self-management strategies.   
 develop skills to work independently and to
show initiative, to be conscientious and
  
persevering in the face of setbacks and
frustrations*
 examine techniques for effectively handling
negative emotions and unpleasant situation in   
the workplace.
 express emotions appropriately.   
 contemplate personal strengths and
achievements, based on self-assessment   
strategies and teacher feedback.
 monitor progress when seeking and
responding to feedback from teachers to assist
  
them in consolidating strengths, addressing
weaknesses and fulfilling their potential.
 predict outcomes of personal and academic
challenges by reflecting on previous problem
  
solving and decision-making strategies and
feedback from peers and teachers.
 demonstrate efforts for continuous self-
  
improvement*
 eliminate counter-productive tendencies at
  
work.
 maintain positive outlook in life are maintained   
The trainee’s demonstration was:
Satisfactory  Not Satisfactory 
Specific Instruction for the Trainee:

Qualification NC II

Unit of Competency DEVELOP CAREER AND LIFE

DECISIONS

General Instruction:

Given the necessary materials, you should be able to show on how to develop
career and life decisions within one (1) hours.

Specific Instruction:
1. Identify the self-management strategies
2. Perform self-reflective activities
3. Share life experiences
4. Building flexible thinking skills
5. Complete all written works

behaviors and outcome

 TABLE OF SPECIFICATION

Objectives/Content # of items/
Remembering Understanding Applying
area/Topics % of test

1. Manage one’s 5
3 0 8/53.33%
emotion
#11, 12, 13, 14,
#1,7,9
15

2. Develop 3 1
reflective 0 4/26.67%
practice #2, 3, 8 #5

3. Boost self-
confidence and 3
0 0 3/20%
develop self- #4, 6, 10
regulation

15/
TOTAL 9/60% 5/33.33% 1/6.67%
100 %
 WRITTEN EXAM

I. Multiple Choice: Encircle the letter of the correct answer.

1. According to the nine self-management strategies of Robert Kelly, where does

getting the big picture belong to?

a. followership
b. leadership
c. teamwork
d. perspective

2. What does SWOT analysis mean?

a. strengths, weaknesses, opportunities and threats analysis

b. security, weaknesses, opportunities and threats analysis
c. strengths, weaknesses, outputs, and threats analysis
d. strengths, weaknesses, opportunities and talents analysis

3. What did Graham Gibbs developed to give structure to learning from

experiences?

a. Graham’s Reflective Unit

b. Gibbs’ Reflective Cycle
c. Gibbs’ Restoring Cycle
d. Graham’s Reflective System

4. Who described the self-regulation theory and gave the four components of it?

a. Albert Bandura
b. Lev Vygotsky
c. Roy Baumeister
d. Dale Schunk

5. How are you going to analyze your self-assessment strategy?

a. SWOT Analysis
 b. self-regulation theory
c. Gibbs’ Reflective Cycle
d. transactional analysis

II. True or False: Write T in the blank provided if the statement is true or correct
and F if the statement is false.
_______ 6. The four components of self-regulation theory described by Roy Baumeister
are standards of desirable behavior, motivation to meet standards, monitoring of
situations and thoughts that precede breaking standards and willpower, or the internal
strength to control urges.
_______ 7. Self-assessment strategy offers a framework for examining experiences,
and given its cyclic nature lends itself particularly well to repeated experiences, allowing
you to learn and plan from things that either went well or didn’t go well.
_______ 8. SWOT analysis is a framework for identifying and analyzing an
organization's strengths, weaknesses, opportunities and threats.
_______ 9. The general business myth is that star producers are born, not made.
_______ 10. Gibbs' Reflective Cycle was developed by George Gibbs in 1988 to give
structure to learning from experiences.

III. Matching Type: Match the statements that corresponds to the Nine Work
Strategies of Star Performance according to Robert Kelly by writing the letter
of the strategy on the blank provided.
a. Personal initiative
b. Networking
c. Self-Management
d. Perspective
e. Followership
f. Teamwork
_______ 11. being prepared to blaze new trails in the organizations unspecified white
spaces
_______ 12. nurturing an array of people who can provide expert knowledge in specific
applications
_______ 13. staying centered on the organization’s critical path to the creation of added
value
_______ 14. getting and keeping in focus the bigger picture in all areas
_______ 15. putting personal ago aside and work effectively to help managers and
others succeed
 ANSWER KEY
I.
1. d
2. a
3. b
4. c
5. a
II.
6. T
7. F
8. T
9. T
10. F
III.
11. a
12. b
13. c
14. d
15. e
Oral Questioning Checklist
Trainee name:
Trainer name:
Qualification:
Unit of competency: Develop Career and Life Decisions

Date of assessment:
Time of assessment:
Instructions for Oral Questioning

The trainee will be assessed based on his/her answers to the given questions. The
trainer should not deviate from the standard questions provided herein.
Oral Questions Satisfactory
response

The trainee should answer the following questions: Yes No

1. How does SWOT analysis help develop your reflective  

practice?
2. How can you apply the leadership strategy according to
 
Robert Kelly?
3. What will you do to deal with situations that you have
experienced before to generate general changes that you  
might find appropriate?
4. How could to change the way we feel about negative
 
situation?
 We help ourselves
deal with difficult
situations in our
lives by
We help ourselves  

deal with difficult

situations in our
lives by
5. How could we help ourselves deal with difficult situations in
our lives?
The trainee’s underpinning knowledge was:

Satisfactory  Not Satisfactory 

Feedback to trainee:

The trainee’s overall performance was:

Satisfactory  Not Satisfactory 
Trainee’s signature: Date:

Trainer’s signature: Date:

Suggested Questions with Answers for Oral Questioning

Questions with Model Answers

 1. How does SWOT analysis help develop your reflective practice?
Suggested Answer:
It can be used as a strategy to assess myself.
2. How can you apply the leadership strategy according to Robert Kelly?
Suggested Answer:
Being able to effectively influence others in the company towards achieving
goals.

3. What will you do to deal with situations that you have experienced before to
generate general changes that you might find appropriate?
Suggested Answer:
Make an action plan based from the situations that have happened before.
4. How could to change the way to feel about the negative situation?
Suggested Answer:
See the situation from another perspective

5. How could we help ourselves deal with difficult situations in our lives?
Suggested Answer:
Using Coping mechanisms

THIRD PARTY REPORT

Trainee’s name:
Name of third Contact no.
party:
Position:
Relationship with  employer  supervisor  colleague  other
trainee:
Please specify
________________________________________________
Please do not complete the form if you are a relative, close friend
or have a conflict of interest]
Dates the Trainee worked with you From: To:
Competency
Standards:
Unit of Competency:
The trainee is being assessed against the competency standards for

We are seeking your support in the judgment of this trainee’s competence. Please
answer these questions honestly as a record of the trainee’s performance while working
with you. Thank you for your time.
Comments regarding trainee performance and experience
I can verify the trainee’s ability to: Yes No Comments to support
(tick the correct response] Not my responses:
sure
 identify self-management strategies.   

 develop skills to work independently

and to show initiative, to be   
conscientious and persevering in the
face of setbacks and frustrations*

 examine techniques for effectively

handling negative emotions and   
unpleasant situation in the workplace.

 express emotions appropriately.   

 contemplate personal strengths and   

achievements, based on self-
assessment strategies and teacher
feedback.
  monitor progress when seeking and
responding to feedback from
teachers to assist them in   
consolidating strengths, addressing
weaknesses and fulfilling their
potential.
 predict outcomes of personal and
academic challenges by reflecting on
  
previous problem solving and
decision-making strategies and
feedback from peers and teachers.
 demonstrate efforts for continuous   
self-improvement*
 eliminate counter-productive   
tendencies at work.
 maintain positive outlook in life are   
maintained
Third party signature: Date:
Send to:
 EVIDENCE PLAN

Competency
Standards: CS NC II
Unit of CONTRIBUTE TO WORKPLACE INNOVATION
Competency
21st Century Skills,
STEM, Green / Blue
Ways in which evidence will be collected:

(Demonstration/Observation)
TVET, GAD integration

with Oral Questioning

Portfolio Assessment

GREEN / BLUE TVET

Third Party Report

21st Century Skills

Performance Test

Oral Interview

Development
Learning The evidence must show that the

Gender and
Written test
outcomes trainee...

STEM
1.1 identifies opportunities for improvement x
x ∕
proactively in own area of work
1. Identify
1.2 gathers and reviews information which
opportunities
may be relevant to ideas and which might assist x x /
to do things
in gaining support for idea
better
x
1.3 identifies opportunities to do things better* x /
2. Discuss and 2.1 identifies people who could provide input to x x / /
develop ideas for improvements
ideas with
 2.2 selects ways of approaching people to begin
x x /
sharing ideas
2.3 sets meeting with relevant people.
x x / /
2.4 reviews and selects ideas for follow up based
on feedback. x x / /
others
2.5 uses critical inquiry method to discuss and
develop ideas with others. x x /

2.6 discuss and develops ideas with others on

how to contribute to workplace innovation* x x /
3.1 uses critical inquiry method to integrate x
x /
different ideas for change of key people
3.2 uses summarizing, analyzing and generalizing / /
x x
skills to extract salient points in the pool of ideas
3. Integrate 3.3 uses reporting skills are likewise to /
x x
ideas for communicate results
change in the 3.4 identifies current Issues and concerns on the x /
workplace. systems, processes and procedures, as well as x
the need for simple innovative practices
3.5 Integrates idea for change in the workplace* x x /
3.6 analyze and report rooms for innovation /
x x
and learning in the workplace*

NOTE: *Critical Aspects of Competency

Developed by: Date:

Checked by: Date:

QUESTIONING CHECKLIST
Trainee name:
Trainer name:
Qualification: CS NC II
Unit of competency: CONTRIBUTE TO WORKPLACE INNOVATION

Date of assessment:
Time of assessment:
Instructions for Oral Questioning
The trainee will be assessed based on his/her answers to the given questions. The
trainer should not deviate from the standard questions provided herein.
Oral Questions Satisfactory
response

The trainee should answer the following questions: Yes No

1. How will you identify opportunities to do things better?

Suggested Answer: There are various ways of opportunities
to do things better, one of these are; detection of
¨ 
improvement opportunities, which include the following; 1.
Identify a problem, 2. Analyze the situation, 3. Detect
improvement opportunities, 4. Assess the impact, 5. Prioritize
the needs and 6. implement
2. How to use critical inquiry method to discuss and develop
ideas with others?
Suggested Answer: critical inquiry is the process of gathering
and evaluating information, ideas, and assumptions from  
multiple perspectives to produce well-reasoned analysis and
understanding, and leading to new ideas, applications and
questions.
3. How to set meeting with relevant people?
Suggested Answer: these are the ways to set a meeting with
relevant people; 1. Have a clear purpose for the meeting; 2.
Create a meeting agenda; 3. Keep the agenda simple; 4.  
Reduce the number of meetings at your company; 5. Embrace
different opinions; 6. Take responsibility to improve the meeting
culture; create safe spaces for discussion and 8. Make the most
of technology.
4. How to identify opportunities for improvement proactively in own
area of work?
 
Suggested Answer: you can be proactive by anticipating what
work needs to be done and doing it before you are asked to.
5. How will you gather and review information which may be relevant
to ideas and which might assist in gaining support for idea?
Suggested Answer: gather and review information which
 
include; start with a problem, be transparent, stop
brainstorming, simplify the process to engage, let
everyone take part, and share good examples.
The trainee’s underpinning knowledge was:

Satisfactory  Not Satisfactory 

Feedback to trainee:

The trainee’s overall performance was:

Satisfactory  Not Satisfactory 

Trainee’s signature: Date:

Trainer’s signature: Date:

THIRD PARTY REPORT
Trainee’s name:
Name of third party: Contact no.
Position:
Relationship with  employer  supervisor  colleague  other
trainee:
Please specify
______________________________________________
Please do not complete the form if you are a relative, close friend or
have a conflict of interest]
Dates the Trainee worked with you From: To:
Competency Standards: CS NC II
Unit of Competency: CONTRIBUTE TO WORKPLACE INNOVATION
The trainee is being assessed against the competency standards for
We are seeking your support in the judgement of this trainee’s competence. Please
answer these questions honestly as a record of the trainee’s performance while working
with you. Thank you for your time.
Comments regarding trainee performance and experience
I can verify the trainee’s ability to: Yes No Comments to support
(tick the correct response] Not my responses:
sure
 identify opportunities for improvement   
proactively in own area of work
 identify opportunities to do things better   

 identify people who could provide input   

to ideas for improvements
 set meeting with relevant people.   

 review and selects ideas for follow up   

based on feedback.
 use critical inquiry method to discuss and   
develop ideas with others.
 discuss and develops ideas with others
  
on how to contribute to workplace
innovation*
 use critical inquiry method to integrate   
different ideas for change of key people
 identify current Issues and concerns on
the systems, processes and procedures,   
as well as the need for simple innovative
practices
Third party signature: Date:
Send to

PORTFOLIO RECORD SHEET

Trainee’s name:
Trainer’s name:
Competency Standards: CS NC II
Unit of Competency: CONTRIBUTE TO WORKPLACE INNOVATION
Item number 001 002 003 004 005 006

CERTIFICATE OF

CERTIFICATE OF

CERTIFICATE OF
TRANSCRIPT OF
COMPETENCIES
TRANSCRIPT

ACHIEVEMENT

EMPLOYMENT
OF RECORDS

DIPLOMA
TRAINING
The evidence shows that I ……
 gather and review information which may be relevant
to ideas and which might assist in gaining support for
idea
 select ways of approaching people to begin sharing
ideas
 review and selects ideas for follow up based on
feedback.
 use summarizing, analyzing and generalizing skills to
extract salient points in the pool of ideas
 use reporting skills are likewise to communicate
results
 Integrate ideas for change in the workplace*
 analyze and report rooms for innovation and learning
in the workplace*
I declare that all evidence presented is my own work and accurately represents my
abilities.
Trainee’s signature: Date:
PORTFOLIO EVALUATION FORM
Trainee’s name:
Trainer’s name:
Competency Standards: CS NC II
Unit of Competency: CONTRIBUTE TO WORKPLACE INNOVATION
The evidence provided by the trainee is:
 valid  authentic  sufficient  current
The contents of the portfolio provided satisfactory evidence that the Item
trainee [tick the box]: no[s]
 gather and review information which may be relevant to ideas and which 
might assist in gaining support for idea.
 select ways of approaching people to begin sharing ideas. 
 review and selects ideas for follow up based on feedback. 
 use summarizing, analyzing and generalizing skills to extract salient 
points in the pool of ideas.
 use reporting skills are likewise to communicate results. 
 Integrate ideas for change in the workplace. 
 analyze and report rooms for innovation and learning in the workplace. 

I declare that all evidences presented are considered satisfactory based upon the result
of validation , therefore this prior learning are for recognition.
Date:
Trainer ‘s signature:
PORTFOLIO RECORD SHEET
Trainee’s name:
Trainer’s name:
Competency Standards:
Unit of Competency:
Item number 001 002 003 004 005 006

CERTIFICATE OF

CERTIFICATE OF

CERTIFICATE OF
TRANSCRIPT OF
COMPETENCIES
TRANSCRIPT

ACHIEVEMENT

EMPLOYMENT
OF RECORDS

DIPLOMA
TRAINING
The evidence shows that I ……
 gather and review information which may be relevant
to ideas and which might assist in gaining support for
idea.
 select ways of approaching people to begin sharing
ideas.
 review and selects ideas for follow up based on
feedback.
 use summarizing, analyzing and generalizing skills to
extract salient points in the pool of ideas.
 use reporting skills are likewise to communicate
results.
 Integrate ideas for change in the workplace.
 analyze and report rooms for innovation and learning
in the workplace.
I declare that all evidence presented is my own work and accurately represents my
abilities.
Trainee’s signature: Date:
 EVIDENCE PLAN

Competency
Standards: NATIONAL CERTIFICATES NC II
Unit of PRESENT RELEVANT INFORMATION
Competency
21st Century Skills,
STEM, Green / Blue
Ways in which evidence will be collected:

(Demonstration/Observation)
TVET, GAD integration

with Oral Questioning

Portfolio Assessment

GREEN / BLUE TVET

Third Party Report

21st Century Skills

Performance Test

Oral Interview

Development
The evidence must show that the
Learning

Gender and
Written test
trainee...
outcomes

STEM
1.1 collects evidence, facts and information X /
1. Gather data/
1.2 reviews evaluation, terms of reference and
information
conditions to determine whether data/information X /
falls within project scope

x
1.3 Determines data / information* /
2. Assess
2.1 assess validity of data/ information X /
gathered data/
 2.2 applies analysis techniques to assess data/
information X /

2.3 identifies trends and anomalies X /

information 2.4 documents and Data analysis techniques and
X /
procedures
2.5 makes recommendation on areas of possible /
X
improvement*
2.6 Studies and apply gathered data/information x /
3.Record and 3.1 records Study data/information X /
present
information 3.2 analyzes recommendation for action to ensure /
they are compatible with the project’s scope and X
terms of reference
3.3 analyzes interim and final report and outcomes /
X
are compare to the criteria established at the outset
3.4 presents findings to stakeholders X /
3.5 Records and studies data/information* x /

NOTE: *Critical Aspects of Competency

Developed by: Date:

Checked by: Date:

DEMONSTRATION / OBSERVATION WITH ORAL QUESTIONING
CHECKLIST

Trainee’s Name:
Trainer’s Name:
Qualification: NATIONAL CERTIFICATE II
Date of assessment:
Time of assessment:
Instructions for demonstration

Given the following tools, materials and the required resources, trainees must be
able to perform PRESENT RELEVANT IMFORMATION.

Materials and equipment:

Evidence of competent performance should be obtained by observing an individual

in an information management role within the workplace or operational or
simulated environment

 to show if evidence is
OBSERVATION demonstrated
During the demonstration of skills, did the
Yes No N/A
trainee:
 How they apply analysis techniques to assess
  
data/ information?

 How they make recommendations on areas of

  
possible improvement?

 How did they compare the analyze interim, final

reports and outcomes to the criteria established at   
the outset?

The trainee’s demonstration was:

Satisfactory  Not Satisfactory 

Trainee’s Signature ______________ Date: ________________

Trainer’s Signature ______________ Date: ________________
Oral Questioning Checklist
Trainee name:
Trainer name:
Qualification: NATIONAL CERTIFICATE II
Unit of competency: PRESENT RELEVANT INFORMATION
Date of assessment:
Time of assessment:
Instructions for Oral Questioning
The trainee will be assessed based on his/her answers to the given questions. The
trainer should not deviate from the standard questions provided herein.
Oral Questions Satisfactory
response
The trainee should answer the following questions: Yes No
1. What are the tools and techniques use to analyze data ?
Suggested Answer: Box and whisker : a tool used to display ¨ 
and analyze multiple sets of variation data on a single graph.
2. What are the use of management information and reports?
Suggested Answer: Measure and monitor specific performance  
metrics?
3. How do you analyze data information?
 
Suggested Answer: Determine the type of data analytic to use?
4. Why is it important to collect data information?
Suggested Answer: Data can help organization optimize the  
quality to work, draw valuable insights , predict trends , prevent
risk , save time, drive profits, make better decisions.
5. What are you looking for when you analyze data?
Suggested : The data is clean and you’re set with a variety of  
tools.
The trainee’s underpinning knowledge was:
Satisfactory  Not Satisfactory 
Feedback to trainee:
The trainee’s overall performance was:
Satisfactory  Not Satisfactory 
Trainee’s signature: Date:

Trainer’s signature: Date:

 THIRD PARTY REPORT
Trainee’s name:
Name of third party: Contact no.
Position:
Relationship with  employer  supervisor  colleague  other
trainee: Please specify
________________________________________________
Please do not complete the form if you are a relative, close friend or
have a conflict of interest]
Dates the Trainee worked with you From: To:
Competency Standards:
Unit of Competency:
The trainee is being assessed against the competency standards for

We are seeking your support in the judgement of this trainee’s competence. Please answer
these questions honestly as a record of the trainee’s performance while working with you.
Thank you for your time.
Comments regarding trainee performance and experience
I can verify the trainee’s ability to: Yes No Not Comments to support my
(tick the correct response] sure responses:
 determine data / information*   

 asses validity of data/ information   

Third party signature: Date:

Send to:
PORTFOLIO RECORD SHEET
Trainee’s name:
Trainer’s name:
Competency Standards: NATIONAL CERTIFICATE
Unit of Competency: PRESENT RELEVANT INFORMATION
Item number 001 002 003 004 005 006

CERTIFICATE OF

CERTIFICATE OF

CERTIFICATE OF
TRANSCRIPT OF
COMPETENCIES
TRANSCRIPT

ACHIEVEMENT

EMPLOYMENT
OF RECORDS

DIPLOMA
TRAINING
The evidence shows that I ……
 collect evidence, facts and information
 review evaluation, terms of reference and conditions to
determine whether data/information falls within project
scope
 identify trends and anomalies

 document and Data analysis techniques and procedures

 study and apply gathered data/information
 record Study data/information
 analyze recommendation for action to ensure they are
compatible with the project’s scope and terms of
reference
 present finding to stakeholders
 record and study data/information*
I declare that all evidence presented is my own work and accurately represents my
abilities.
Trainee’s signature: Date:
PORTFOLIO EVALUATION FORM
Trainee’s name:
Trainer’s name:
Competency Standards: NATIONAL CERTIFICATE
Unit of Competency: PRESENT RELEVANT INFORMATION
The evidence provided by the trainee is:
 valid  authentic  sufficient  current
The contents of the portfolio provided satisfactory evidence that the Item
trainee [tick the box]: no[s]
 collect evidence, facts and information 
 review evaluation, terms of reference and conditions to determine whether 
data/information falls within project scope
 identify trends and anomalies 
 document and Data analysis techniques and procedures 
 study and apply gathered data/information 
 record Study data/information 
 analyze recommendation for action to ensure they are compatible with the 
project’s scope and terms of reference
 present finding to stakeholders 
 record and study data/information* 

I declare that all evidences presented are considered satisfactory based upon the result
of validation , therefore this prior learning are for recognition.
Date:
Trainer ‘s signature:
 EVIDENCE PLAN

Competency
Standards: NC II QUALIFICATION
Unit of PRACTICE OCCUPATIONAL SAFETY AND HEALTH POLICIES AND PROCEDURES
Competency
21st Century Skills,
STEM, Green / Blue
Ways in which evidence will be collected:

(Demonstration/Observation)
TVET, GAD integration

with Oral Questioning

Portfolio Assessment

GREEN / BLUE TVET

Third Party Report

21st Century Skills

Performance Test

Oral Interview

Development
Learning The evidence must show that the

Gender and
Written test
outcomes trainee...

STEM
7. Identify OSH 1.16 identifies procedure workplace
compliance policies and relevant to OSH x x x / /
requirements requirements, regulations and policies*
x /
1.17 conveys to appropriate personnel
to OSH activity and non conformities.* x
 1.18 identifies OSH preventive and
control requirements in accordance with x
x / /
OSH*

2.11 identifies workplace policies and

procedures work activity materials, tools and
x x /
equipment requirements accordance with
OSH*
8. Prepare OSH
requirements 2.12 acquires OSH materials, tools and
for equipment in accordance with workplace x x /
compliance policies and procedures*

2.13 arranges/places OSH materials, tools and

equipment in accordance with OSH work x x /
standards*
6. Perform 6.1 identifies relevant workplace policies and
tasks in procedures in accordance with OSH work x x / /
accordance standards*
with relevant 6.2 executes Work Activities in accordance with x /
x
OSH policies OSH work standards*
and 6.3 reports Non-compliance work activities to x /
x
procedures appropriate personnel.*

NOTE: *Critical Aspects of Competency

Developed by: Date:

Checked by: Date:

DEMONSTRATION / OBSERVATION WITH ORAL QUESTIONING
CHECKLIST

Trainee’s Name:
Trainer’s Name:
Qualification:
Date of assessment:
Time of assessment:
Instructions for demonstration

Given the following tools, materials and the required resources, trainees must be
able to perform the following tasks based on the provided copy of specific
instruction for the trainee. 1 hour
Materials and equipment:
 Facilities
 materials tools and equipment
 OSH Requirements, Regulations, Policies and Procedures

 to show if evidence is
OBSERVATION demonstrated
During the demonstration of skills, did the
Yes No N/A
trainee:
 identify procedure workplace policies and
relevant to OSH requirements, regulations and   
policies?

 convey to appropriate personnel to OSH

  
activity and non conformities?

 identify OSH preventive and control

  
requirements in accordance with OSH?

 identify workplace policies and procedures

work activity materials, tools and equipment   
requirements accordance with OSH?

 acquire OSH materials, tools and equipment

in accordance with workplace policies and   
procedures?
  
 arrange/place OSH materials, tools and
equipment in accordance with OSH work
 standards?
 identify relevant workplace policies and
procedures in accordance with OSH work   
standards?
 execute Work Activities in accordance with
  
OSH work standards?
 report Non-compliance work activities to
  
appropriate personnel?
The trainee’s demonstration was:

Satisfactory  Not Satisfactory 

Trainee’s Signature ______________ Date: ________________

Trainer’s Signature ______________ Date: ________________
Oral Questioning Checklist
Trainee name:
Trainer name:
Qualification:
Unit of competency:
Date of assessment:
Time of assessment:
Instructions for Oral Questioning
The trainee will be assessed based on his/her answers to the given questions. The
trainer should not deviate from the standard questions provided herein.
Oral Questions Satisfactory
response

The trainee should answer the following questions: Yes No

6. Why do we need to follow the OSH requirements,
regulations and policies ?
¨ 
Suggested Answer: to secure safety precautions in
workplace.
7. Why is it necessary to observe correct OSH
procedure?
 
Suggested Answer: to secure safety precautions in
workplace.
8. What are the OSH requirements that you need to
comply?  
Suggested Answer: OSH manual, PPE, etc.
9. Who are the persons involved in OSH
implementation?  
Suggested Answer: Manager, Supervisor, Personnel etc.
10. Where you able to identify critical aspect of OSH?
 
Suggest : Inspection and implementation
The trainee’s underpinning knowledge was:

Satisfactory  Not Satisfactory 

Feedback to trainee:

The trainee’s overall performance was:

Satisfactory  Not Satisfactory 

Trainee’s signature: Date:

Trainer’s signature: Date:

Specific Instruction for the Trainee:

Qualification

Unit of PRACTICE OCCUPATIONAL SAFETY AND

Competency HEALTH POLICIES AND PROCEDURES

General Instruction:
Given the following tools, materials and the required resources, you must be able to
perform the following tasks based on the provided copy of specific instruction with in
10 minutes

Specific Instruction:

 Review the OSH manual

 Wear Personal Protective Equipment (safety shoes, hard hat,

working gloves, mask, long sleeve, long pants)

 Perform Occupational safety and health policies and procedures

 Record /document work activities.

 Report work activities.

THIRD PARTY REPORT
Trainee’s name:
Name of third party: Contact no.
Position:
Relationship with  employer  supervisor  colleague  other
trainee: Please specify
________________________________________________
Please do not complete the form if you are a relative, close friend or
have a conflict of interest]
Dates the Trainee worked with you From: To:
Competency Standards: BASIC COMPETENCY
Unit of Competency: PRACTICE OCCUPATIONAL SAFETY AND
HEALTH POLICIES AND PROCEDURES
The trainee is being assessed against the competency standards for

We are seeking your support in the judgement of this trainee’s competence. Please answer
these questions honestly as a record of the trainee’s performance while working with you.
Thank you for your time.
Comments regarding trainee performance and experience
I can verify the trainee’s ability to: Yes No Not Comments to support my
(tick the correct response] sure responses:
 identify procedure workplace policies and
  
relevant to OSH requirements, regulations
and policies*
 convey to appropriate personnel to OSH   
activity and non conformities.*

 Identify OSH preventive and control   

requirements in accordance with OSH*

 identify workplace policies and

procedures work activity materials, tools   
and equipment requirements
accordance with OSH*

 acquire OSH materials, tools and

equipment in accordance with workplace   
policies and procedures*

 arrange/place OSH materials, tools and   

equipment in accordance with OSH
work standards*
 identify relevant workplace policies and
  
procedures in accordance with OSH
work standards*
 execute Work Activities in accordance   
with OSH work standards*
 report Non-compliance work activities to   
appropriate personnel*

Third party signature: Date:

Send to:
 EVIDENCE PLAN

Competency
Standards:
Unit of Exercise efficient and effective sustainable practices in the workplace
Competency
21st Century Skills,
STEM, Green / Blue
Ways in which evidence will be collected:

(Demonstration/Observation)
TVET, GAD integration

with Oral Questioning

Portfolio Assessment

GREEN / BLUE TVET

Third Party Report

21st Century Skills

Performance Test

Oral Interview

Development
Learning The evidence must show that the

Written Test

Gender and
outcomes trainee...

STEM
1.1 uses appropriate techniques required on resource / / /
utilization in the workplace* X X X
1. Identify the / / / /
efficiency and 1.2 records data in accordance with workplace
protocol* X X X
effectiveness of
resource
utilization 1.3 determines the efficiency and effectiveness of / / /
resource utilization according to established X X
environmental work procedures
 2.1 lists potential causes of inefficiency and/or / / /
ineffectiveness of resource utilizations X X X
2 Determine
causes of
inefficiency and 2.2 identifies causes of inefficiency and/or / / /
ineffective ineffectiveness are through deductive reasoning* X X X
environmental
practices 2.3 validates identified causes of inefficiency and/or / / /
ineffectiveness thru established environmental X X X
procedures*
3.1 reports efficiency and effectiveness or resource / / /
X X X
3.Convey inefficient utilization to appropriate personnel*
and ineffective 3.2 discusses concerns related to resource utilization / / /
X X X
environmental with appropriate personnel
practices 3.3 clarifies feedback on information/concerns / /
X X X
with appropriate personnel*

NOTE: *Critical Aspects of Competency

Developed by: Date: 11/14/2023

Checked by: Date:

DEMONSTRATION /OBSERVATION WITH ORAL QUESTIONING
CHECKLIST

Trainee’s Name:
Trainer’s Name:
Qualification: NC II
Date of assessment:
Time of assessment:
Instructions for demonstration
Given the following tools, materials and the required resources, you must be able to
perform the following tasks based on the provided copy of specific instruction for the
trainee.
Materials and equipment
● Workplace
● Tools, materials and equipment relevant to the tasks
● PPE
● Manual’s and references
✓ to show if evidence is
OBSERVATION
demonstrated

During the demonstration of skills, did the

Yes No N/A
trainee:
use appropriate techniques required on resource
□ □ □
utilization in the workplace.
record data in accordance with workplace protocols □ □ □
determine the efficiency and effectiveness of resources
utilization according to established environmental work □ □ □
procedures
list potential causes of inefficiency and/or
□ □ □
ineffectiveness of resource utilizations
identify causes of inefficiency and/or ineffectiveness
□ □ □
are through deductive reasoning
validate identified causes of inefficiency and/or
ineffectiveness thru established environmental □ □ □
procedures
report efficiency and effectiveness of resource
□ □ □
utilization to appropriate personnel
discuss concerns related to resource utilization with
appropriate personnel
clarify feedback on information/concerns with
appropriate personnel
The trainee’s demonstration was:

Satisfactory ❑ Not Satisfactory ❑

Specific Instruction for the Trainee:

Qualification NC II

Unit of Competency Exercise efficient and effective

sustainable practices in the workplace
General Instruction:
Given the necessary materials, you should be able to show on how to exercise
efficient and effective sustainable practices in the workplace within one (1) hour.
Specific Instruction:

activities in each section.

Work through all the
information sheets and
complete the
activities in each section.
1. Work through all information sheets and complete the activities
2. Discuss all information.
3. Read information sheet and complete self-checked. Suggested references
are included to supplement the materials provided
4. Perform task sheets, job sheets until you are confident that your outputs
conform to the performance criteria checklist.
5. Submit outputs
 TABLE OF SPECIFICATION

Objectives/Content # of items/
Remembering Understanding Applying
area/Topics % of test

1. Identify the
efficiency and
effectiveness of
3 1 1 5/50%
resource utilization
#1,3,4, #6 #8

2. Determine causes
of inefficiency and 5 0 0
ineffective 5/50%
environmental #2,5,12,14,15
practices

3. Convey inefficient 3 1 1
and ineffective 5/50%
environmental #9,10,11 #7 #13
practices

15items/
TOTAL 11items/40% 2items/50% 2 items/ 10%
100 %
 Written Test

Direction: Direction: Read the questions carefully and answer intelligently.

Write the answer on your answer sheet.
Direction: Read the questions carefully and answer intelligently.
Write the answer on your answer sheet.

Test I. MULTIPLE CHOICE

Direction: Read the questions carefully and answer intelligently. Write the answer on
your answer sheet.

1. This system approach is designed to eliminate waste from the source as well as
at every point of the supply chain to ensure that no waste is produced.

a. Optimization of resources
b. Scrap metal reuse
c. Exchange of waste
d. Zero waste

2. Using left over resources or those resources that have reached the end of their
life minimizes the need for new materials as well as lowers the volume that ends
up in landfills.

a. Zero waste
b. Recycle
c. Reduce
d. Reuse
3. It entails limiting the amount of waste that is generated thereby helping to
eliminate the production of persistent and harmful wastes effectively supporting
efforts that promote a society that is sustainable.

a. Waste minimization
b. Scrap metal reuse
c. Exchange of waste
d. Zero waste

4. It is a minimization technique where, the waste products from one process are
used as raw materials for other processes.

a. Optimization of resources
b. Scrap metal reuse
c. Exchange of waste
d. Zero waste

5. Any operation by which products or components that are not waste are used
again for the same purpose for which they were conceived.

a. Recycle of waste
b. Reuse of waste
c. Reduce of waste
d. Zero waste

6. How can you be more energy efficient?

a. Make sure your home and all your electrical appliances work as efficiently as
possible.
b. Plug all the appliances at the same time.
c. Forgetting to turn the lights off
d. Using extra energy when cooking

7. The following are the reasons why we need to be energy efficient EXCEPT?

a. To save wildlife habitats

b. To destroy vital habitats and polluting the air we need to breathe.
c. To safeguard the planet
d. To make sure there is energy left for future generations

8. Which of the following is NOT the importance of environmental education?

a. Economic prosperity
b. Benefits to society
 c. Environmental degradation
d. Environmental health

9. It is any action or step in a process that does not add value to the customer.

a. Inventory
b. Product
c. Wastes
d. Motion

10. It refers to doing more work, adding more components, or having more steps in a
product or service than what is required by the customer.
a. Over-processing
b. Over-production
c. Motion
d. Waste

11. Wasted time, resources and costs when unnecessary moving products and
materials.

a. Over-processing
b. Over-production
c. Transportation
d. Defects

12. It is a waste occurs when organizations separate the role of management from
employees.

A. Skills waste
B. Defects
C. Transportation
D. Motion

13. Waste resulting from excess products and materials that are not processed.

a. Over-production
b. Over-processing
c. Inventory
d. Skills wastes

14. Waste from making more product than customer’s demand.

a. Over-processing
b. Over-production
 c. Inventory
d. Skills waste

15. Wastes from a product or service failure to meet customer expectations.

a. Unused talent
b. Inventory
c. Waiting
d. Defects

Answer Key

1. D
2. B
3. A
4. C
5. D
6. A
7. B
8. C
9. C
10. A
11. C
12. A
13. C
14. B
15. D
Oral Questioning Checklist

Trainee name:
Trainer name:
Qualification:
Unit of competency: Exercise efficient and effective sustainable practices in the
workplace
Date of assessment:
Time of assessment:
Instructions for Oral Questioning

The trainee will be assessed based on his/her answers to the given questions. The
trainer should not deviate from the standard questions provided herein.
Oral Questions Satisfactory
response

The trainee should answer the following questions: Yes No

Why is environmental education important? □ □

What do increase study of science and nature and its increased
□ □
outdoor time?
Why is it important to use less energy? □ □

Why conserving energy is important? □ □

How can you be more energy efficient? □ □

 The trainee’s underpinning knowledge was:

Satisfactory □ Not Satisfactory □

Feedback to trainee:

The trainee’s overall performance was:

Satisfactory □ Not Satisfactory □

Trainee’s signature: Date:

Trainer’s signature: Date:

Suggested Questions with Answers for Oral Questioning

Questions with Model Answers

1. Why is environmental education important?

Suggested Answer: It is environmental education which can be best help us as individuals

make the complex, conceptual connections between economic prosperity.

2. What do increase study of science and nature and its increased outdoor time?

Suggested Answer: Especially in the very young, it has proved in studies extremely
beneficial for cognitive functioning, reduced symptoms of
attention deficit disorder.

3. Why is it important to use less energy?

Suggested Answer: Using less energy through efficiency measures is good for the
economy and your wallet.
4. Why conserving energy is important?

Suggested Answer: Energy conservation is important and beneficial for many

reasons. You can save money, increase your property value, and
protect the environment.
5. How can you be more energy efficient?

Suggested Answer: The first place to start is to make sure your home and all your
electrical.
 EVIDENCE PLAN

Competency
Standards: NC II QUALIFICATION
Unit of PRACTICE ENTREPRENEURIAL SKILLS IN THE WORKPLACE
Competency
21st Century Skills, STEM,
Green / Blue TVET, GAD
Ways in which evidence will be collected:

(Demonstration/Observation)
integration

with Oral Questioning

Portfolio Assessment

GREEN / BLUE TVET

Third Party Report

21st Century Skills

Performance Test

Oral Interview

Development
Learning The evidence must show that

Gender and
Written test
outcomes the trainee...

STEM
1.Apply 1.1 observes and selects following
entrepreneurial workplace policy and good practice x x 
workplace best relating to workplace operations.
practices
x x 
1.2 Complies workplace
requirements accordance to quality
procedures and practices.
 1.3 applies cost-conscious habits in
resource utilization base on industry x x 
standards.

1.4 demonstrates ability to identify

and sustain cost effective activities x x 
in the workplace.*

1.5 demonstrates ability to practice

entrepreneurial knowledge, skills x x 
and attitudes in the workplace.*

2.1 communicates observe good

practices relating to workplace x x  
operations to appropriate person.
2.Communicate
2.2 communicates observe quality
entrepreneurial
procedures and practices to appropriate x x  
workplace best
person.
practices
2.3 communicates cost-conscious habits
in resource utilization base on industry x x 
standards.
3. Implement cost 3.1 implements preservation and
effective operations optimization of workplace resources in x x 
accordance with enterprise policy
3.2 observes judicious use of workplace x x x 
tools, equipment and materials
according to manual and work
requirements.
 3.3 creates constructive contributions to
office operations according to enterprise x x 
requirements.
3.4 Sustains ability to work within one’s
allotted time and finances.

NOTE: *Critical Aspects of Competency

Developed by: Date:

Checked by: Date:

Specific Instruction for the Trainee:

Qualification CS NCII

Unit of PRACTICE ENTREPRENEURIAL SKILLS IN THE

Competency WORKPLACE

General Instruction:

Given the following tools, materials and the required resources, trainees must
be able to perform the following tasks based on the provided copy of specific
instruction for the trainee within 30 minutes.

Specific Instruction:

 demonstrate ability to identify and sustain cost effective activities in

the workplace.

 demonstrate ability to practice entrepreneurial knowledge, skills and

attitudes in the workplace.

 equipment and materials according to manual and work

requirements.
DEMONSTRATION / OBSERVATION WITH ORAL QUESTIONING
CHECKLIST

Trainee’s Name:
Trainer’s Name:
Qualification: CS NC II
Date of assessment:
Time of assessment:
Instructions for demonstration
Given the following tools, materials and the required resources, trainees must
be able to perform the following tasks based on the provided copy of specific
instruction for the trainee within 30 mins.
Materials and equipment:
 Simulated or actual workplace
 Tools, materials and supplies needed to demonstrate the required tasks
 References and manuals
 Enterprise procedures manuals
 Company quality policy
 to show if evidence is
OBSERVATION
demonstrated

During the demonstration of skills, did the

Yes No N/A
trainee:
 demonstrate ability to identify and sustain
  
cost effective activities in the workplace.*
 demonstrate ability to practice
entrepreneurial knowledge, skills and   
attitudes in the workplace.*
 observe judicious use of workplace tools,
equipment and materials according to   
manual and work requirements.
The trainee’s demonstration was:

Satisfactory  Not Satisfactory 

Trainee’s Signature ______________ Date: ________________

Trainer’s Signature ______________ Date: ________________
QUESTIONING CHECKLIST
Trainee name:
Trainer name:
Qualification: CS NC II
Unit of competency: PRACTICE ENTREPRENEURIAL SKILLS IN THE WORKPLACE

Date of assessment:
Time of assessment:
Instructions for Oral Questioning
The trainee will be assessed based on his/her answers to the given questions. The
trainer should not deviate from the standard questions provided herein.
Oral Questions Satisfactory
response

The trainee should answer the following questions: Yes No

11. During your demonstration, what kind of ability to identify and
sustain cost effective activities in the workplace?
Suggested Answer: develop and maintain strong ¨ 
relationships in the workplace, foster a greater sense of
workplace transparency.
12. Is it necessary to observe and select the following workplace
policy and good practices relating to workplace operations? and why?
 
Suggested Answer: yes, because it helps to support and improve
productivity.
13. How will you apply cost-conscious habits in resource utilization
base on industry standards?
 
Suggested Answer: set specific cost cutting goals during the planning
process.
14. What is the best constructive contributions to the office operation
according to enterprise requirements that need to create?
 
Suggested Answer: be timely, make sure expectations are clear and
be transparent.
15. How will you distinguish judicious use of workplace tools,
equipment and materials according to manual and work
requirements?
 
Suggested answer: to have both moral and regulatory
requirement to ensure the safe condition of tools and
equipment used.
The trainee’s underpinning knowledge was:

Satisfactory  Not Satisfactory 

Feedback to trainee:

The trainee’s overall performance was:

Satisfactory  Not Satisfactory 

Trainee’s signature: Date:

Trainer’s signature: Date:

THIRD PARTY REPORT
Trainee’s name:
Name of third party: Contact no.
Position:
Relationship with  employer  supervisor  colleague  other
trainee:
Please specify
________________________________________________
Please do not complete the form if you are a relative, close friend or
have a conflict of interest]
Dates the Trainee worked with you From: To:
Competency Standards: CS NC II
Unit of Competency: PRACTICE ENTREPRENEURIAL SKILLS IN THE
WORKPLACE
The trainee is being assessed against the competency standards for

We are seeking your support in the judgement of this trainee’s competence. Please answer
these questions honestly as a record of the trainee’s performance while working with you.
Thank you for your time.
Comments regarding trainee performance and experience
I can verify the trainee’s ability to: Yes No Not Comments to support my
(tick the correct response] sure responses:
 observe and select following workplace
  
policy and good practice relating to
workplace operations.
 comply with accordance to workplace
  
requirements, quality procedures and
practices.
 apply cost-conscious habits in resource   
utilization base on industry standards.
 communicate observed good practices
  
relating to workplace operations to
appropriate person.
 communicate observed quality procedures   
and practices to appropriate person.
 communicate cost-conscious habits in   
resource utilization based on industry
standards.
 implement preservation and optimization of
  
workplace resources in accordance with
enterprise policy
 observe judicious use of workplace tools,
  
equipment and materials according to
manual and work requirements.
 create constructive contributions to office
  
operations according to enterprise
requirements.
 Sustain ability to work within one’s allotted   
time and finances.
Third party signature: Date:
Send to: