Student Handbook and Prospectus

Master of Business Administration

AICTE Approved Programme

School of Management Studies

Indira Gandhi National Open University
Maidan Garhi, New Delhi – 110068
Website: www.ignou.ac.in

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 RECOGNITION

• IGNOU is a NATIONAL OPEN UNIVERSITY established by an Act of Parliament in

1985 (Act No. 50 of1985).

• It is the First Open University in the Country to have been accredited with the highest
A++ Gradeby NAAC.

• IGNOU has been exempted from applicability of UGC (Open and Distance Learning
Programme andOnline Programme) Regulations, vide Letter No. F. No. 1-8/2019 (DEB-I)
dated 9th August 2019 & F.No.2-/2019 (OL) dated 17th March, 2020.
(http://ignou.ac.in/userfiles/Exemption%20from%20UGC%20regulations.pdf)

• The Degrees/ Diplomas/ Certificates issued by IGNOU are recognised by all the member
institutions of the Association of Indian Universities (AIU) and are at par with the
corresponding Degrees/ Diplomas/ Certificates issued by all Indian Universities/ Deemed
Universities/ Institutions etc.

• All the Programmes are recognized by AICTE vide Letter No. F.No. North-West/2022- 23/1-
112783440263 dated 31-May, 2022.

(i) ELIGIBILITY-DURATION- & FEE PER SEMESTER IN SGD

Name of the Programme Eligibility Duration Fee

Programme Code
Min.: 2 SGD 2350/- per
Master of Business Passed Bachelor Degree Years semester for 1st, 2nd
Administration of Minimum 3 years and 4th semester
MBA duration with at least 50% Max.: 4 SGD.2800/- for
marks (45% in case of Years 3rdsemester.
candidates belonging to
reserved category).

(ii) REGISTRATION FEE: SGD. 100

(iii) Examination fee and Mode of Payment

Examination Fee Mode of Payment

SGD 65 per theory course THROUGH OSC 9308 Singapore

NOTE: Course Fee & Examination fee once paid is neither refundable nor adjustable
even if the learner fails to appear in the examination.

1. INDIRA GANDHI NATIONAL OPEN UNIVERSITY (IGNOU)

1.1. Introduction
The Indira Gandhi National Open University was established by an Act of Parliament
in 1985 to achieve the following objectives:
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  democratizing higher education by taking it to the doorsteps of the learners,
 providing access to high quality education to all those who seek it
irrespective of age, region, religion and gender,
 offering need-based academic programmes by giving professional and
vocational orientation to the courses, and
 promoting and developing distance education in India.
1.1 Prominent Features
IGNOU has certain unique features such as:
 National jurisdiction with international presence
 Flexible admission rules
 The programmes are offered in compliance to NEP 2020 Guidelines
 Individualised study: flexibility in terms of place, pace and duration of study
 Use of latest information and communication technologies
 Nationwide student support services network
 Cost-effective programmes
 Modular approach to programmes
 The programmes follow the multidisciplinary and inter-disciplinary
approach
 Resource sharing, collaboration and networking with conventional
universities, open universities and other institutions/organisations
 Socially and academically relevant programmes based on students’ need
analysis, and
 Convergence of open and conventional education systems
1.2 Important Achievements
 First Open University in the Country to have been accredited with the highest
A++ Grade by NAAC.
 Emergence of IGNOU as the largest Open University in the world.
 Recognition as Centre of Excellence in Distance Education by the
Commonwealth of Learning (1993
 Award of Excellence for Distance Education Material by Commonwealth of
Learning (1999).
1.3 Modular Approach to Programmes
The Programmes offered by the University are in compliance to the National Education Policy
2020. The teaching-learning arrangements in IGNOU are highly flexible. With this objective in
mind, the University has followed a modular approach to Programme development for many of
its degree level programmes. As per the University policy, programmes with modular approach are
designed keeping in mind the need of the learners and offer the flexibility in the combination of
courses as well as methods. The learners have the choice to decide the pace of their learning and
they have the option of course-wise registration for various programmes.
1.4 Credit System
Defining Credit in ODL
The University follows the Credit System for most of its programmes. Each credit in our system
is equivalent to 30 hours of learner study comprisingall learning activities (i.e., reading and
comprehending the print material, listening to audio, watching video, attending counselling
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 sessions, teleconference and writing assignment responses). Thus, 4 - credit course involves 120
hours of study and a 6-credit course involves 180 hours of study. This helps the learner to know
the academic effort he/she has to put in, to successfully complete a course. Completion of an
academic programme (Degree or Diploma) requires successful completion of the assignments,
practical, projects and the Term-End Examination as per requirement of each course in a
programme.

1.5 Programme Delivery

The methodology of instruction in this University is different from that of the conventional
Universities. The Open University system is more learner-oriented and the learner is an active
participant in the pedagogical (teaching and learning) process. Most of the instructions areimparted
through distance education methodology as per the requirement.

The University follows a multimedia approach for instruction, which comprises:

a) Self Instructional Printed Material: The printed study material (written in self-
instructional style) for both theory and practical components of the programmes is provided
to the learners in the form of a single print book and/or e-book, comprising blocks and units
or in the form of separate printed blocks for every course (on an average1 block per credit).
A block which comes in the form of a booklet usually comprises 3 to5 units.
b) Practicals /Project Work: Some Programmes have practical/project component also
depending upon the learning requirements. Practical sessions are held at designated
institutions for which schedule is provided by the Learner Support Centres. Attendance at
practical sessions is compulsory. For project work, comprehensive project guide, in the
form of a booklet, is provided to the learner along with the study material.
2.0 SCHOOL OF MANAGEMENT STUDIES
Programs offered by the School under Management Discipline are:

1. Ph. D. (Management)
2. Master of Business Administration (MBA)
3. Master of Business Administration (Banking & Finance)
4. Master of Business Administration (Human Resources Management)
5. Master of Business Administration (Financial Management)
6. Master of Business Administration (Marketing Management)
7. Master of Business Administration (Operations Management)
8. Master of Business Administration (Online)

3.0 MASTER OF BUSINESS ADMINISTRATION (MBA)

These programmes are AICTE recognized Post Graduate Degree programme designed
to develop the skills required for careers in business and management. The programme
is designed by renowned management experts keeping in view the latest industry
requirements and practices. All the courses are contemporary, covers diverse areas of
study in business and management and relevant to the present-day needs. It isuniquely
designed for bothfresh graduates and the working personnel.

3.1 Salient Features of the Programme(s):

Some of the salient features of the programme(s) are:

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  AICTE approved Programme
 Offered across pan India and in selected Countries outside India 
 Contemporary curriculum and latest study material 
 Affordable fee
 Flexible learning
3.2 Eligibility:

Passed Bachelor Degree of Minimum 3 years duration with at least 50% marks for
general category (45% in case of candidates belonging to reserved category) can enroll
in any of the MBA programmes without appearing for any entrance test.

3.3 Duration:
The minimum duration of the programme is 2 years and the maximum duration is 4 years.
Medium of Instruction:
The medium of Instruction for this programme is English.
Programme Structure:

Courses 1st 2nd 3rd Semester 4th Semester

Semester-I Semester
Core 7 (Seven) 7 (Seven) 2 (Two) 4 (Four)
Specialisation - - 4 (Four) 3 (Three)
Project - - 1 (One) -
(Equivalent to 2
courses)

 The MBA Programme consists of 28 courses in all and includes:

a) Twenty (20) Core courses (from MMPC-001 to MMPC-020)

b) Seven (07) courses from any one of the chosen specialisation area
c) One (01) Project course (MMPP-001 equivalent to 2 courses)

 Students need to select 7 courses in each of the semesters during the programme.
 Students need to select only MMPC-001 to MMPC-007 (Seven courses) in the
1st semester (All Courses Compulsory) and need to select only MMPC-008 to
MMPC-014 (Seven courses) in the 2nd semester (AllCourses are Compulsory).
 The School offers different areas of specialisation like; Human Resource
management, Financial Management, Operations Management, Marketing
Management, and Services management in this MBA programme and the
student can choose any one specialisation area in which S/he wants to have his
MBA degree.
 Student need to select MMPC-015, MMPC-0016 & MMPP-001 (three
courses) and four (04) coursesfrom chosen specialisation in the 3rd semester.
 Student need to select MMPC-017 to MMPC-020 (four compulsory courses)
and three (03) more coursesfrom chosen specialisation in the 4th semester.
 Student need to select a total of 7 courses in his chosen specialisation only in
order to get his MBA degreein that specialisation.
 MMPP-001 (Project Course) is equivalent to two courses. The fee will be
equivalent to two courses.However, for registration purposes MMPP-
001(project course) is treated as one course.
 In order to get an MBA degree a student has to complete 28 courses with a
total credit weightage of 116credits. They are as follows:
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 a) 20 Core Courses of 4 Credit each = 80 Credits.
b) One Project course of 8 credits
 7 Courses from any one area of Specialization of 4 credits each = 28 credits
 Programme structure of each of the MBA programme is presented
below. Thedetailed course outlines are given in the Appendix 1.
Semester-wise courses to be selected for registration / re-registration:

Course Course Title Course code Course Title

code
Semester -1 (7 Courses) Semester-2 (7 Courses)
MMPC-001 Management Functions MMPC- Information Systems for Managers
and 008
Organisational Processes
MMPC-002 Human Resource MMPC- Management of Machines and
Management 009 Materials
MMPC-003 Business Environment MMPC- Managerial Economics
010
MMPC-004 Accounting for Managers MMPC- Social Processes and Behavioural
011 Issues
MMPC-005 Quantitative Analysis for MMPC- Strategic Management
Managerial 012
Applications
MMPC-006 Marketing Management MMPC- Business Laws
013
MMPC-007 Business Communication MMPC- Financial Management
014
Semester-3 (7 Courses) Semester-4 (7 Courses)
Course Course Title Course code Course Title
code
MMPC-015 Research Methodology for MMPC- Advanced Strategic Management
Management 017
Decisions
MMPC-016 International Business MMPC- Entrepreneurship
Management 018
MMPP-001 Project Course MMPC- Total Quality Management
(Equivalent to 2 Courses) 019
MMPC- Business Ethics and CSR
020
and and
Any four courses from the respective Any three courses from the respective
specialisation that you have chosen specialisation that you have chosen
Financial Management Area
MMPF-001 Working Capital MMPF- Security Analysis and Portfolio
Management 004 Management
MMPF-002 Capital Investment and MMPF- International Financial
Financing 005 Management
Decisions
MMPF-003 Management Control MMPF- Management of Insurance
Systems 011 Services
MMPF-006 Management of Financial MMPF- Equity Markets
Services 007

Marketing Management Area

MMPM- Consumer Behaviour MMPM- International Marketing
001 004
MMPM- Sales Management MMPM- Marketing Research
002 006

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 MMPM- Product and Brand MMPM- Integrated Marketing
003 Management 007 communication
MMPM- Marketing of Services MMPM- Retail Management
005 009
MMPM- Rural Marketing
008 (in offer from January 2024)
Human Resource Management Area
MMPH- Organizational Theory and MMPH- Organisational Development and
001 Design 005 Change
MMPH- Human Resource MMPH- Organisational Dynamics
002 Development 006
MMPH- Industrial and Employment MMPH – International Human Resource
004 Relations 009 Management
MMPH- Compensation and MMPH- Human Resource Planning
007 Rewards Management 003
Operations Management Area
MMPO- Operations Research MMPO- Operations Management
001 003
MMPO- Project Management MMPO- Management Information Systems
002 004
MMPO- Logistics and Supply Chain MMPO- Maintenance Management
005 Management 007
MMPO- Materials Management MMPO- International Logistics and Supply
006 008 Chain Management
Services Management Area
MMPH- Human Resource MMPM- Retail Management
002 Development 009
MMPO- Logistics and Supply Chain MMPF- Management of Insurance
005 Management 011 Services
MMPF- Management of Financial MMPB- Marketing of Financial Services
006 Services 005
MMPM- Marketing of Services
005

3.0 Exit Certification

A student can get her/his MBA degree in his chosen specialization once s/he completes all the
specified 28 courses. However, if a student wishes to exit the programme after completion of the
specified courses of 1st and 2nd semesters (56 credits), an exit option is provided at her/his specific
request only, resulting in award of Post Graduate Diploma in Management .
3.0 Evaluation

The evaluation system of the programme for all the courses, except the projectcourse,
is based on two components:
a) Continuous evaluation in the form of Assignments (weightage: 30%):
This component carries a weightage of 30%. There will be one graded assignment per
course. The assignment is to be submitted to the Co-ordinator of the learner support
Centre to which the student is assigned or attached with. Students are required to
attempt the assignments which are prescribed for that semester.

b)Term End Examination (TEE) (weightage: 70%):

Term End Examinations will be held twice every year in the months of June and
December. The students are at liberty to appear in any of the examinations conducted
by the University during the year. A student will be allowed to appear in the Term- End
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Examination, only after s/he has registered for that course and submitted the assignment
of that course.

C) For Project course the evaluation is based on the project report submitted by the student
only.

Letter grade system is used in this programme. These letter grades are:
A = Excellent
B = Very Good
C = Good
D = Satisfactory
E = Unsatisfactory

For successfully qualifying a course, a student will have to obtain at least ‘D’Grade
in both continuous and term-end examinations and also the overall average grade
should be at least ‘C’ grade for the successful completion of that course.

Following is the system of converting the overall letter grades to

percentage equivalents:A = 80% and Above
B = 60% to 79.9%
C = 50% to 59.9%
D = 40% to 49.9%
E = Below 40%
Term-End Examination and Payment of Examination Fee
The University conducts Term-end Examination (TEE) twice a year in the months of June
& December. A learner is permitted to appear in TEE subject to the following conditions: -
1. Registration for the courses is valid and not time barred.
2. Required number of assignments in the courses have been submitted by due date
wherever applicable.
3. Minimum time to pursue these courses as per the provision of the programme has been
completed.
4. Examination fee for all the courses the learner is appearing in the examination has been
paid.
In the case of non-compliance of any of the above conditions, the result of all such courses
is liable to be withheld by the University.
Term-end Examination
The learners are required to fill in the Examination form to appear in the TEE each time
i.e., for every exam (June/ December) a learner has to apply a fresh. The Examination
Forms are accepted online only as per the schedule available on the IGNOU website
(https://ignou.ac.in) from time to time.

Hall Ticket for Term End Examination

No hall ticket shall be dispatched to the examinees. Hall Tickets of all examinees are
uploaded on the University Website (www.ignou.ac.in) 7-10 days before the
commencement of the Term End Examinations. Therefore, learners are advised to visit
IGNOU website for updates.
Students are advised to take the print out of the Hall Ticket from University website
after entering the enrolment number and name of programme of study, and report at
the examination centre along with the Identity Card issued by the University. Without
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 a valid IGNOU Student ID Card issued by the University, examinees will not be
permitted to appear in the examination.
In case, any learner has misplaced the Identify Card issued by the University, it is
mandatory to apply for a duplicate Identity Card to the Regional Centre concerned well
before commencement of the examinations so as to get a duplicate ID Card in time.
Learners without valid ID Card will not be allowed to enter the Examination Centre
premises. Students who have taken admission online can download their ID Card online.

3.0 Tentative Schedule of Operations

Activities January - June Semester July - December Semester

i) Despatch of Study Material During first half of During first half of June
to December of
begin preceding year
ii) Counselling January-May July-November
iii) Submission of Assignments 30th April 31st October
iv) Assignment feedback 15th May 15th November
v) Term-end Examination June December
vi) Dates for submission of As notified by Student Evaluation Division (SED) and
Examination Forms displayed on
ThroughOnline at IGNOU’s website www.ignou.ac.in
IGNOU website
www.ignou.ac.in
vii) Dates for Online As notified by Student Registration Division (SRD) and
Re- displayed
registration on IGNOU’s website www.ignou.ac.in
for next
semester
(Dates are subject to change due to unforeseen circumstances).
4.0 Validity of Admission

Learners offered admission have to join on or before the due dates specified by the
University. In case they want to seek admission for the next session, they will have
to apply afresh and go through the admission process again.

4.1 Re-Registration
Re-registration‖ means registration in the next semester/year of a programme, wherever
applicable. Learners are advised to submit the Re-Registration (RR) forms ‗Online‘ on the
web portal www.ignou.ac.in. as per schedule being notified by the University from time to
time, irrespective of the fact that whether the learners appeared in the examination or not or
whether they are passed or not in the course(s) registered in the current academic session. If
the Re-Registration in any of the programme is not available online or for any other reason
as specified by the University, Learners should submit their RR forms at the respective
Regional Centre ONLY and nowhere else. If any student submits the ‗Offline‘ Re-
Registration Form at any other Regional Centre than the allocated Regional Centre, and
consequently misses the scheduled date and a semester/ year, he/she will have no claim on
the University for regularization. International students of the University pursuing their
programme from India are also advised to submit re- registrations form online. Offline forms,
if any, may be submitted to the International Division of the University.

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6.0 GUIDELINES FOR SUBMISSION OF ASSIGNMENTS ANDAPPEARING IN
TERM-END EXAMINATIONS

6.1 ASSIGNMENTS

Assignments are part of the continuous evaluation of the student. The submission of
assignments is compulsory. The grade that you get in your assignments will be counted in
your final result. Assignments of a course carry 30% weightage while 70% weightage is given
to the term-end examinations. Therefore, you are advised to take your assignments seriously.
You cannot appear for the term-end examination for any course if you do not submit your
assignment. Assignments are uploaded on the university website in the month of January. The
validity of the assignments is one year which implies that these assignments are to be attempted
by the students who have taken admission in January and July cycles.

The main purpose of assignments is to test your comprehension of the learning materials you
receive from us and also to help you get through the courses. The information given in the
printed course materials should be sufficient for answering the assignments. Please do not worry
about the non-availability of extra reading materials for working on the assignments. However,
if you have easy access to other books, you may make use of them.

The assignment responses should be complete in all respects. For the tutor marked assignments,
you have to submit your response sheets to the Coordinator of the Learner Support Centre
assigned to you. After evaluation these t

utor marked assignments will be sent back to you with comments and grade.

The University/Co-Ordinator of the Learner Support Centre has the right not to entertain or
even reject the assignments submitted after the due date. You are, therefore, advised to submit
the assignments before the due date.

Do not forget to get back from your Learner Support Centre you duly evaluated assignments
along with a copy of the assessment sheet containing comments of the evaluator on your
performance. This may help you to improve future assignments and in preparing for term-end
examination.

For your own record retain a copy of all assignment responses which you submit. If you do
not get back your duly evaluated tutor marked assignments along with copy of assessment sheet
containing comments of evaluator on your assignment within a month after submission, please
try to get it personally form your Learner Support Centre. This may help you to improve upon
future assignments. Also maintain an account of all these corrected assignment responses
received by you after evaluation. This will help you to represent your case to the University in
case any problem arises.

If you do not get pass grade in any assignment, you have to submit it again. For this, you have
to ask for/obtain a fresh set of assignments for that course, applicable to that particular semester.
However, once you get the pass grade in an assignment, you cannot re-submit if for
improvement of grade. Assignments are not subject to re- evaluation except for factual errors,
if any, committed by the evaluator. The discrepancy noticed by you in the evaluated
assignments should be brought to the notice of the coordinator of the Learner Support Centre,
so that the correct score is forwarded by him to the Student Registration & EvaluationDivision
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at Headquarters. In case you find that the score indicated in the assessment sheet of your
assignments has not been correctly reflected or is not entered in your grade cards; you are
advised to contact the coordinator of your Learner Support Centre with a request to forward
correct award list to the Student Evaluation Division (SED) at the Headquarters.

INSTRUCTIONS FOR ASSIGNMENTS

1. Write your Enrolment Number, Name, full address, signature and date on the top right hand
corner of the first page of your response sheet.
2. Write the programme title, course code, course title, assignment code and name of your
learner support centre on the left-hand corner of the first page of your response sheet.

Course code and Assignment code may be reproduced from the assignment.
The top of the first page of your response sheet should look like this:

ENROLMENT NO .................................................................
NAME .................................................................................
ADDRESS ............................................................................
SIGNATURE ..........................................................................
DATE...................................................................................

PROGRAMME TITLE .....................................

COURSE CODE ............................
COURSE TITLE............................

LEARNER SUPPORT CENTRE .................................

1) Read the assignments carefully and follow the specific instructions, if any, given
on the assignment itself about the subject matter or its presentation.
2) Go through the Units on which assignments are based. Make some points regarding
the question and then rearrange those points in a logical order and draw up a rough
outline of your answer. Make sure that the answer is logical and coherent, and has
clear connections between sentences and paragraphs. The answer should be
relevant to the question given in the assignment. Make sure that you have attempted
all the main points of the question. Once you are satisfied with your answer, write
down the final version neatly and underline the pointsyou wish to emphasize.
While solving numerical, use proper format and give working notes wherever
necessary.
3) Use only A4 size paper for your response and tie all the pages carefully. Avoid
using very thin paper. Allow a 4 cm margin on the left and at least 4 lines in between
the answers. This may facilitate the evaluator to write useful comments in the
margin at appropriate places.
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 Write the responses in your own hand. Do not print or type the answers. Do
not copy your answers from the Units/Blocks sent to you by the University. If you
copy, you will get zero marks for the respective question.
4) Do not copy from the response sheets of other students. If copying is noticed, the
assignments of such students will be rejected.
5) Write each assignment separately. All the assignments should not be written in
continuity. Write the question number with each answer.
6) The completed assignment should be sent to the Coordinator of the LearnerSupport
Centre allotted to you. Under any circumstances do not send the tutor marked
response sheets to the SED at Headquarters for evaluation.
7) After submitting the assignments at the Learner Support Centre get the
acknowledgment from the coordinator on the prescribed assignment remittance-
cum-acknowledgement card.
8) In case you have requested for a change of Learner Support centre, you should
submit your assignments only to the original Learner Support Centre until the
change of Learner Support Centre is notified by the University.
9) The assignments can be obtained from the Learner Support Centre/Regional Centre
or may be downloaded from IGNOU Website www.ignou.ac.in.
10) There is no provision for re-evaluation of assignments as per rules.
11) The validity of assignments is for two semesters.

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