Self Inspection Checklist
Self Inspection Checklist
Self-Inspection Checklist
SELF INSPECTION CHECK LIST Page 1 of 65
I. PERSONNEL
2 Are production and Quality Assurance/ Quality control functions independent of each
other?
7 Is an employee whose states of health is doubtful immediately removed from the work site
until she/he has recovered?
11 Is the clothing suitable for the activity undertaken? Briefly describe the clothing.
12 Are there clear instructions on how protective clothing should be used and when it should
be changed?
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A. Induction
B. Continuous
II. PREMISES
1 Are there any sources of pollution (industrial or other) in the neighborhood of the building?
2 Is well-labeled plant lay-out of suitable size, design and construction for each areas of
production and control available/enclosed?
b) Access and harboring of vermin, rodents, birds, insects and other animals?
c) Effective communication?
5 Are buildings and facilities properly constructed to facilitate smooth operation and
adequate cleaning?
9 Are toilets:
b) well ventilated?
11 Are floors, walls and ceilings constructed of materials which will facilitate easy cleaning .
and if necessary disinfections?
III. EQUIPMENT
1 Is brief description of major production and quality control lab. Equipment indicating
construction, validation and suitability of other materials (polypropylene, chrome plated
brass, PVC, non-reactive plastic materials) provided?
2 Are the equipment of appropriate design, construction and adequate size suitably located?
3 Are the equipment surfaces coming into contact with any raw material, intermediate bulk
or finished product made of inert materials (e.g. stainless steel)
5 Are there procedures for cleaning and maintenance available? (Indicate responsibility,
contractual details, maintenance routines which could affect product quality)
6 Are all equipment for cleaning and maintenance recorded? (Indicate type, frequency,
details of reports/modification, use of report)
9 Are all open mechanical belts, pulley, etc equipped with safety guards?
11 Are qualification, validation and calibration programs available for equipment used for
production, quality control heating ventilation, air conditioning (HVAC), water system,
steam, compressed air, gasses etc.?
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(Indicate policy/protocols for qualification and validation, revalidation, calibration and their
recording)
2 Are protective measures taken to avoid direct contact of operators and materials (raw
materials and drug products) and assuring protection of product from contamination as
well as the safety of personnel?
3 Is there any regulation for personnel entering the building and facility designated as limited
access area?
4 Are smoking, eating, drinking, chewing or keeping plant, food, drink, smoking material and
personal medicines restricted to specific areas and not permitted in production, laboratory,
storage areas and other area where they might adversely influence product quality?
5 Are employee's washing and toilet facilities adequate and in sufficient quantity?
6 Are there any procedure of qualification and validation of sanitation and hygiene
available?
11 What are the cleaning methods/frequency for the water supply system, air handling
system and dust extraction system?
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a. Raw materials?
b. Packaging materials
a. solvent?
b. Inflammable material?
4 Is there a quarantine for raw materials and packaging materials and finished products
before release?
6 Are there separated areas for toxic substances, psychotropic agents and the like?
9 If there is a need for humidity and temperature control, are these regulated?
12 Is the possibility of entering insects, rodents, birds in the building completely avoided?
How often?
a. General condition?
b. Integrity of containers?
c. Spillage?
d. Possible deterioration?
18 Are there standard operating instructions and procedures available for handling of starting
materials, packaging materials, finished product, sampling, quarantine release/storage etc.
b. date of receipt?
c. date of releasing?
e. Supplier?
f. Manufacturer?
20 Is there similar record for outgoing goods including delivering document number?
22 Are the starting materials labeled, including the name designated in the specification?
23 Is the disposition of the stock adequate to preserve the integrity and identity of the
materials?
a. Are there different labels each for quarantine, release and rejected?
- Name of materials?
- batch number?
- Analysis number?
- date released/rejected?
25 Are quality control labels attached only by persons approved quality control?
26 Sampling
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- date of sampling.
27 Are different batches within one delivery recorded as separate batches for sampling
testing and release purpose?
30 Are samples taken for identification from every container to provide assurance that all
containers in a delivery contain the correct starting materials and are not mislabeled by the
supplier?
31 Are deliveries of starting materials held in quarantine until approved and released for use?
a. Inspected at intervals to ensure that the containers are properly closed and labeled
and are in a good condition?
b. reported in writing to quality control for sampling and retesting after a definite storage
period of after exposure to air, heat or other conditions that may adversely affect their
quality?
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b. Are rejected materials consciously identified, segregated from approved materials and
stored in the restricted and assigned area for rejects?
VI PROCESS VALIDATION
b. result maintained?
c. extension and degree dependable on the value and complexity of the product and
process?
3 Are the adopted Master Processing Procedures based on the process validation?
5 Are routine critical appraisals (e.g. annual product review) performed to ensure that the
process and the procedure remain capable of achieving the intended results?
1 Is there a system or SOP describing the details of batch and lot numbering set-up
including for identification of
2 Is the batch and/or lot numbering system applied to a processing stage and to the
respective packaging stage related to each other?
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3 Is the numbering system applied to assure that the same batch or lot number will not be
repeatedly used for the same product for at least 10 years?
1 Is the area equipped to avoid cross-contamination and physically separated from the other
rooms by walls or other type of separation?
5 Are sterile raw materials weighed and dispensed in the sterile area?
11 Is protective clothing (gloves, caps, masks etc.) used during the weighing operations?
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12 Are the utensils used for weighing (receptacles, scales, hoppers, spatulas, pipettes etc.)
properly cleaned after each use?
13 Are these utensils kept in appropriate place which is free from contamination?
14 Are the scales and balances used for weighing calibrated regularly?
17 Are the containers of the raw materials to be weighed cleaned before being opened?
19 Are raw materials or components for each batch properly identified and segregated after
weighing?
b. the batch and other control number of the raw material or component?
23 Are there written procedures for handling, weighing, counting and dispensing:
24 Are only the relevant raw materials, intermediate products and bulk products located
within the dispensing area?
25 After weighing, dispensing and labeling, are raw materials, intermediate products and bulk
products transported and stored in a manner that will preserve its integrity until further
processing?
26 Is only one particular printed packaging material permitted in a single coding station at a
time?
28 Prior to weighing and dispensing, is each container of raw materials checked for proper
labeling, including the approval label from quality control?
29 Are capacity, accuracy and precision of weighing and measuring equipment used
appropriate to the amount of materials to be weighed or measured?
30 For any weighing or measuring operation do at least two persons independently verify the
correctness of the identity and amount of weighed or measured material?
31 Are dispensed raw materials intermediate and bulk products rechecked for accuracy and
signed by the production supervisor prior to delivery to the production area?
32 Are all raw materials, packaging materials, intermediate and bulk products returned to
storage areas properly documented and reconciliated?
33 Is return of raw materials, packaging materials, intermediate and bulk products prohibited
unless they meet their defined specification?
IX. PRODUCTION
A. PERSONNEL
1 Are there adequate number of personnel and adequate supervision for all processing
operations?
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B. PREMISES
7 Is the area properly constructed to facilitate proper operation, cleaning and maintenance?
11 Is the environment of processing areas monitored and controlled to the degree required
for the operation performed?
12 Are processing areas clean and properly maintained according to specified procedures?
13 Is the air supply system for all processing areas adequate to eliminate cross-
contamination of drug products?
14 Are effective air extraction system in the dust producing locations and equipment installed
with discharge points situated so to avoid contamination?
15 Are effective air filtration or other appropriate system installed to retain dust?
16 Are steps taken, before any processing operation begins, to ensure the work area and
equipment free from any materials, products or document not required for the current
operation?
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C. EQUIPMENT
20 Is the equipment identified as to its status (e.g. clean, under cleaning, to be cleaned,
product/batch controls)?
25 Are containers and closures used for materials awaiting processing for intermediate and
for bulk products made of a material and type which prevent contamination and
deterioration of the products or materials?
26 Are all containers and equipment holding intermediate products properly labeled as to
identify the stage of processing?
28 Are all intermediate and bulk products properly labeled and quarantined until approved
and released by quality control unit?
29 Are all required in-process controls accurately recorded at the time of the performance?
30 Is the actual yield of each processing step of a production batch recorded and checked
against the theoretical yield?
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32 Are special care taken to protect against contamination of the product by fragments of
metal, glass and wood?
36 Are critical operating parameters (e.g. time, speed and temperature) for each mixing,
operation monitored during processing?
38 Are filter pad use for filtration for different products washed between use?
39 Are filters pad specific to one products only used for certain highly potent or sensitizing
products?
40 Is air used for manufacturing is of suitable quality and filtered through air filter?
49 Are rejected or discarded bottles placed in containers and clearly identified as such?
53 Are liquids produced so as to protect the products form microbial and other
contamination?
54 Are closed systems employed for production and transfer of liquids or creams and
ointments?
55 Is water used for production of liquids tested for quality and microbial count?
56 Where pipelines are used for delivery of ingredients or supply of bulk products, is
58 Are measuring dipsticks used only with the particular vessel for which they have been
calibrated?
60 To ensure the reliable production of water of the required quality are water treatment
plants -
61 Are water sources, water treatment equipment and treated water checked for
contamination and maintained regularly for
a. chemical? b Microbial?
a. sample size?
c. frequency of sampling?
63 Are records of the result of the monitoring and any of remedial action maintained?
64 Is the water produced, stored and distributed in such a way to discourage microbial
growth?
65 Are pressure relief outlets of water storage protected by hydrophobic microbial air filters?
b. sample size?
c. frequency of sampling?
d. test and specification including chemical and microbiological and pyrogen tests?
b. proper control to assure the correct, printed and unprinted packaging component
used?
2 Do the packaging operations proceed following the instructions and using the specified
materials described in the Master Packaging Procedure?
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3 Are the details of the operation recorded on the Batch Packaging Record?
4 Is only one product batch and packaging size on a line at any given time?
5 Are all deliveries of bulk product and packaging components checked and verified for their
correctness against the Master Packaging Procedure of other specific order?
6 Is the first precoded packaging compound checked on the correctness of the printed
codes?
7 Are components allocated for pre-coding stored in sealed containers within an appropriate
area for proper security and segregation?
8 Does pre-coding of components take place in an area isolated form other packaging
operation?
9 Are all pre-coded components checked against the correctness before transfer to
packaging?
F. LINE CLEARANCE
10 Before a packaging operation starts, are checks carried out to ensure that work area and
equipment are clean and free form
a. any products?
b. product residues? Or
d. specification to be checked?
a. checking of the product till or count at the start of the packaging run?
b. checking of the finished products through-out the run at regular intervals for their full
compliance with specifications?
a. recorded?
G. OPERATING PRACTICES
17 Is each packaging line identified with product name, pack, size and batch number?
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18 Are storage containers for a bulk product, partly packed product or sub-batch labeled and
marked with;
19 Are the empty containers to be filled supplied to packaging line or station in a clean
condition?
b. placed in special designated containers (for reconciliation and destruction at the end
of packaging run)?
c. scrapped and the amount recorded, if the package cannot be identified for the same
batch or lot number?
22 Are products filled into their final containers and awaiting labeling and final packaging
segregated and marked with the;
a. product identification?
b. batch number?
c. status?
23 Are measures taken to control the spread of dust during packaging especially of dry
products by;
24 Is a segregated area provided for filling and packaging of potent low dose or toxic
products or sensitizing agents?
28 Are supplies like lubricants, adhesive, inks, cleaning fluids etc. kept in
32 Is inspection performed on each line after the packaging operations, to ensure that
following materials are removed, and after reconciliation closely supervised to ensure that
only save and properly identified packaging components and bulk products are permitted
to be returned to the warehouse?
35 Is the net used packaging components and bulk products calculated and recorded by the
supervisor?
37 Is the investigation extended to other batches or other products which might also be
affected?
39 Is the removal of excess packaging component and bulk products after reconciliation
closely supervised?
H. RECOVERED MATERIAL
2 Has the procedure been checked and authorized by appropriate qualified persons?
Operating practices
3 Does the resultant batch after reprocessing meet the product quality specification as
indicated by the laboratory test results?
4 Does the batch processing document precisely record the reprocessing procedure applied
to the batch?
Product residues
6 Does the SOP specify the quality requirements of the product residue to make it possible
for use in subsequent batch?
9 Has the batch from which the product residue originates been evaluated and judged
suitable for use before the batch incorporation that residue is released by the Quality
Control unit?
Returned goods
10 Is there a procedure for reprocessing returned goods from the manufacturer’s own
warehouse or other store rooms and/or from the market?
11 Does the procedure specify that reprocessing work such as redressing of soiled packaging
material or incorporation in subsequent batches, may be considered only after critical
assessment of the product’s quality, have been made by the Quality Control unit?
12 Does the assessment also include such parameters as the product’s physical condition
and its history (outside the manufacturer’s control) and the age of the product?
Operating practices
14 Are special precaution taken for the repackaging work especially relabeling to prevent mix-
up or mislabeling?
1 Is there a procedure available for controlling the transfer of finished products from the
packaging unit through a detainment in a quarantine area to the finished product
warehouse?
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2 Does the procedure specify all the requirements that should be met, including a complete
packaging record for the Quality Control unit to evaluate before releasing the product?
3 Is the quarantine area for finished product restricted to people access other than to
authorized persons?
4 Are the finished products requiring special storage conditions appropriately labeled and
stored under the specified condition in the quarantine area?
5 Does the quality control evaluation for final release of a batch of finished product include
satisfactory completion of the following requirements: the batch meets all processing and
packaging specifications?
d. the quantity transferred to the warehouse for marketing complies with the quantity
shown on the transfer documents?
Operating practices
7 Is the finished product checked properly for identity and its condition before transfer to the
warehouse?
8 If the identity and condition of finished product indicate non- compliance or raise suspicion,
will it be retained in the quarantine area pending quality control inspection and disposition?
9 Is the approved batch of finished product immediately removed from the quarantine area
and transferred to the warehouse?
10 Is the batch of released finished product entered in the corresponding inventory card upon
receipt by the warehouse unit?
1 Is there an area of adequate size for the storage of the finished products?
3 Are there special areas with temperature and/or humidity control, if required?
5 Is there any program for protection from insects, rodents and birds?
13 Are there records to show dates, quantity and reasons for returned goods?
14 Is there a system designed for controlling shipment of drug products to ensure that the first
incoming batch of product is distributed first (FIFO)?
15 Does the system allow to generate records of distribution of each batch of product that will
facilitate tracing of the batches for investigation purposes or in the event of a product
recall?
17 Is deviation from the FIFO concepts of distribution discouraged or only allowed for short
periods only by special authorization of a responsible management?
X. QUALITY CONTROL
A. GENERAL PROVISION
2 Periodic revision of the specifications to comply with the latest edition of the
pharmacopoeia
3 Prepare detailed written instructions for carrying out each inspection, test and analysis?
6 Release or reject each batch of starting material, intermediate, bulk or finished product?
7 Review all documentation relating to the batch processing, packaging and testing of each
batch of finished product before authorizing release for distribution?
8 Evaluate the stability of all finished products on an on-going basis and raw materials
where necessary, and to establish instructions for the storage of materials and products
within the manufacturing plant on the basis of their stability data?
9 Establish expiry dates and shelf-life of raw materials and finished products based on their
stability data and storage condition?
10 Is the quality control unit assigning a responsibility for evaluating and /or approving?
b. Packaging Procedure
c. Changes made to the Master Processing Procedure which could affect product
quality.
12 Approve those suppliers of raw materials and packaging materials known and believed to
be capable of and reliable for supplying starting materials that meet the company's
established quality specifications?
14 Evaluate all complaints received or deficiencies noted about any batch, if necessary, in
cooperation with other departments of the company, and to take appropriate corrective
action?
15 Prepare secondary reference standards as specified in the current procedure for testing
and to store these standards under proper condition?
17 Evaluate return drug products and determine whether such drugs could be released or
reprocessed or should be destroyed?
B. PERSONNEL
1 Does each individual engaged in the supervision or conduct of a laboratory operation have
proper education, training and experience or combination thereof to enable him to perform
the assigned function?
3 Are the duties and responsibilities of each individual clearly defined in his job description
or by other suitable means?
6 Have the employees undergone training in the following areas during the last year?
a. GMPs /GLPs
b. SOPs
c. Analytical techniques
d. Microbiological techniques
10 Do personnel wear protective clothing and safety equipment such as respirators, face
mask, safety glasses and acid or alkali resistance gloves appropriate to the duties being
performed?
C. PREMISES
1 Is the quality control laboratory designed, equipped and of sufficient space to suit the
relevant operations?
2 Does the design of the laboratory consider the suitability of construction materials, fume
prevention and ventilation?
4 Are the biological, microbiological and chemical laboratories segregated from each other?
6 Are separate air handling units installed for biological, microbiological and instrumental
laboratories?
10 Is the laboratory neat and orderly with sufficient space for equipment and operations?
14 Is there a separate room for instruments to protect them against electrical interference,
vibration, contact with excessive moisture and other external factors or where there is
need to isolate the instrument?
16 Are provisions made for the proper and safe storage of waste materials a waiting
disposal?
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17 Are toxic substances and inflammable materials stored in suitably designed and separated
enclosed cupboard?
D. EQUIPMENT / INSTRUMENT
1 Are equipment and instruments available suitable to the testing procedures undertaken?
6 Are there provisions for corrections when limits are not met?
8 Are the date of calibration and servicing and re-calibration due date clearly indicated on
the equipment or by other approximate means?
11 Are defective equipment withdrawn from use until the defect has been rectified?
12 Are safety shower and eye-bath provided in close proximity to the laboratory working
area?
E. REFERENCE STANDARDS
2 Are official reference standards used only for the purpose described in the appropriate
monographs?
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4 Are checks for secondary reference made at regular intervals to correct deviations and to
assure the accuracy of the result?
5 Are all reference standards stored and used in a manner which will not adversely affect
their quality?
6 Does the label of the secondary reference standards indicate the assay, date of
manufacture, date of standardization, expiry date, and storage conditions where
appropriate?
7 Is there any system to record when the closure of primary or secondary reference
standard was first opened?
1 Are all chemicals, reagents and culture media recorded upon receipt or preparations?
4 Are the reagents adequately labeled with respect to date of preparation, concentration,
standardization, shelf-life, re-standardization date, storage condition and signature of the
person preparing the reagent?
5 Are there guidelines available for the grade and quality of chemicals and reagents to be
used?
1 Are there approved test procedure available for all tests performed in the laboratory?
2 Are the instructions given in the relevant test procedure for each material or product
followed properly?
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3 Is the result, especially where calculations are involved, checked by the supervisor before
the material or product is released or rejected?
b. Is it up-to-date?
d. Has the test method been validated for accuracy, precision and reliability?
6 Are specifications and testing procedures established for each raw material, intermediate,
bulk and finished product and packaging materials approved and maintained by the quality
control department?
a. Amount of sample necessary for testing and retention for future analysis
b. Amount of each reagent, buffer solution, etc necessary for the tests
H. RECORD OF ANALYSIS
1 Are standard formats available to record the procedure and result of analysis?
c) Method of analysis
d) All data, such as weight, burette reading, volumes and dilutions made with calculation
g) Statement of approval or rejection and recommendation for its disposal, signed and
dated by the authorized person
h) Name of supplier, total quantity and number of containers received, in case of raw
materials and packaging materials and similar relevant information in case of
intermediate, bulk and finished product.
I. RETAINED SAMPLES
1 Are the finished product samples stored under condition which simulate marketing
conditions as indicated on the labeling?
2 Do retained samples consist of at least the twice the quantity necessary to perform all the
required tests except those for sterility?
3 Are appropriately labeled samples collected from each batch of raw material and finished
products retained?
4 Do these include:
b. A quantity at two times the amount required for all tests necessary to determine
whether the active ingredient meets all specifications?
b. In the same container closure system in which the drug is marketed, or one
J. VALIDATION
1 Is there an approved annual validation program for all equipment in the laboratory?
2 Examine the most recent validation file for any one equipment
4 Is the calibration of the instruments specified in the testing procedure conducted on the
regular basis to ensure that they are always performing satisfactorily?
5 Does the quality control department provide assistance or take part in the periodic
validation tests carried out by other department, especially the production department to
ensure that each manufactured products consistently meets the established
specifications?
6 Are testing procedures validated in the context of available facilities and equipment before
they are adopted for routine testing?
K. PRODUCTION CONTROL
Sampling
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1 Is sampling equipment cleaned, if necessary sterilized, before and after each use and
stored separately from another laboratory equipment?
2 Is all sampling equipment, which come in contact with the material clean?
4 Is care taken during sampling to guard against contamination or mix-up of, or by, the
material being sampled?
6 Have the personnel received training in the disciplines related to correct sampling, which
at least, include the following areas:
a) sampling plan; written sampling procedures; the techniques and equipment for
sampling;
b. The number of the container from which the sample has been taken;
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c. The signature of the person who takes the sample; The date of sampling.
10 Is there approved procedure for sampling so that the sample be representative of the
batch?
11 Does the plan include the statistical method to determine the number of containers for
mixing samples to make representative sample?
12 Are samples collected from all containers so that at least identification test is done on
these samples?
13 Is there a time limit on how long a sample may remain in the laboratory prior to testing?
15 Are samples of sterile products taken from the potentially coolest part of heat-sterilized
load and from the beginning and end of an aseptically filled batch?
a) sampling plan
b) quantity received
Raw materials
18 Are all raw materials tested for conformity with specification with respect to identity,
strength, purity and other quality parameters?
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19 If tests are carried out partially, is the performance of the other laboratory who has done
the testing, is evaluated or the laboratory audited?
20 Are storage time limits assigned to starting materials and processed products?
22 Is re-testing done for materials which have been subjected to unusual storage condition
before use in productions?
23 To ensure batch uniformity and integrity, is in- process control conducted by testing
representative samples for intermediate and bulk product of each batch for identity,
strength, purity and quality as appropriate?
24 Is quality control approval of the product made mandatory after completion of critical steps
of production or after the product has been stored for a long period?
25 Are the rejected intermediate and bulk products controlled under a quarantine system
designed to prevent their use in further processing unless such product is judged suitable
for reprocessing later on?
28 Are the in-process control specifications consistent with the finished product specifications
and derived from previous acceptable process average and process variability estimates?
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29 Does the Quality control department test the packaging materials according to
specifications and approve their use?
30 Is the line clearance of a packaging line performed by the packaging unit and verified by
the quality control before proceeding with the packaging operations?
31 Are packed samples collected from the packaging line by the in-process control inspector
at the beginning, middle and end of packing operations?
32 Are packed batches of finished products quarantined while awaiting release by the quality
control unit?
Finished Product
33 Is each finished batch checked for compliance with established specifications before being
released or distributed?
35 Are drug products failing to meet the established specifications and any other relevant
quality criteria rejected?
Rejected Batches
37 When a batch fails the test, is the cause of the failure investigated?
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Reprocessing
40 Has formal assessment been made on potential risk, and been rated as negligible, before
deciding for reprocessing?
41 Is the method for reprocessing reviewed and approved by the quality control department
and specifically authorized before implementation?
44 Does quality control review and approve all production and control records to assure
compliance with established, written procedures before a batch is released or distributed?
46 Is such investigation extended to other batches of the same product and/or other products
that may have been associated with the specific failure or discrepancy?
47 Is the record of such investigation available and does it contain conclusion and follow-up
action?
L. ENVIRONMENT CONTROL
1 Is the process water system regularly monitored for chemical and microbiological quality?
3 Is the microbiology test specific and using sample size that will enable to detect presence
of low-level indicator microorganism, e.g. Pseudomonas?
4 Is the production area monitored for microbiological and other product contaminants, on
periodic basis?
6 Are disinfectants used for disinfections of the clean room in the microbiological laboratory?
M. Microbiological Laboratory
3 Do results of environmental monitoring in the clean room conform with the limits stated in
the SOP?
1 Is the quality control department assigned with the responsibility to approve a supplier who
is considered capable and reliable to supply starting materials that meet established
specifications? ( ) alone. ( √ ) jointly with other departments
4 Are the established suppliers re-evaluated even after establishing record of excellence in
reputation?
5 Is there a list of approved suppliers and list of materials they are approved for supply?
O. STABILITY STUDIES
a. new products
b. new packages
2 Is the contract agreement made with an outside laboratory clearly defining the nature and
extend of any contract analysis undertaken?
3 Has the manufacturer evaluated the outside laboratory to determine its capability to
perform tests and analysis as specified by the manufacturer?
4 Does the quality control department of the manufacturer still bear responsibility for quality
of the product tested outside?
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5 Are relevant and updated testing procedures supplied by the manufacturer to the outside
laboratory?
6 Does the contract agreement provide schedule for arrangement of retained samples? .
7 Does the format for recording test the results include the following information?
d. Signature of analyst?
e. Date of analyst?
XI. DISTRIBUTION, HANDLING OF PRODUCT COMPLAINT, PRODUCT RECALL AND RETURNED DRUG PRODUCT
A. DISTRIBUTION
1 Is warehouse secure?
2 Is it environmentally controlled?
B. PRODUCT COMPLAINT
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1 Are written procedures for handling all written and oral complaints available?
2 Are there designated persons for receiving, channeling, reviewing and evaluating of
product complaints?
5 Are written record for each complaint maintained in a specific file for a specific period?
b. batch number?
c. dosage form?
d. name of complainant?
e. nature of complaint?
f. response to complainant?
8 a. the condition of the product under complaint at the market place, how it is used, etc.?
10 Where significant, are unexplained adverse reactions reported, and are the appropriate
Health Authorities notified?
1 Are written procedures available for receipt and control of returned drug products?
b. dosage form?
c. batch number?
e. quantity returned
f. date of return?
3 If reasons for returning the product implicates other batches, is an investigation made?
5 Are returned drug products destroyed unless Quality Control determines reprocessing is
possible?
7 Do these include:
8 Are the following returned products destroyed because they have been subjected to
improper storage conditions such as:
9 Are special precautions taken in handling returned products to avoid possibility of the
products getting into the hands of unauthorized persons?
10 Is the quality control unit assigning the responsibility to evaluate any returned products
from the market due to complaint, expiration and other reasons which may prejudice the
quality of products?
11 Are returned products evaluated for necessary follow-up actions which include physical
inspection and analytical testing as warranted by their conditions?
D. PRODUCT RECALL
3 Is there a written procedure indicating the urgency of the execution in recalling a product
recall including the embargo action?
4 Is there any records and report of a product recall including the result of product recall and
embargo action?
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XII. DOCUMENTATION
A. GENERAL PROVISION
2 Are document prepared and designed carefully for easy and effective use?
3 Are the document periodically reviewed, updated or amended and formally authorized?
7 Are the document and record of a batch as well as reference sample of finished product
and starting material retained for a specified period?
9 Are the following documents available and in use: equipment specifications, specification
for cleaning materials, SOPs, QC procedures, training procedures; documentation control
of process deviation; calibration and test documents; validation documents; reconciliation
of batches of RM and major packing components?
B. SPECIFICATION
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c. product description, physical and chemical characteristics of the material and its
microbiological standards, if any?
i. date of issue?
c. product description?
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e. reference monograph?
j. date of issue?
4 Does the specification for intermediate product, bulk product and finished product,
according to its dosage form and stage of manufacturing include
c. product description?
d. reference monograph?
i. date of issue?
5 Where the specifications for intermediate product, bulk product and finished product kept?
C. PRODUCTION DOCUMENT
b. product composition?
c. a complete list of raw material whether they remain unchanged or become altered
during processing?
j. product shelf-life?
k. date of issue?
3 Does the master processing procedure outline a complete and detail procedure and
instruction for processing a product including the required in-process control which should
be performed by production and quality control staff?
4 Are safety precautions and specific conditions to be applied throughout the process and
during storage of intermediate and bulk product included in the Master Processing
Procedure?
5 Is the Master Processing Procedure dated and signed by the production manager and
independently checked, dated and countersigned by the quality control manager on each
page?
b. a complete list of raw materials, designating the names and codes which specify their
quality?
c. quantity of each active and inactive material expressed in a metric system unit of
measurement for one dosage unit or batch size?
f. numbers of different batches or lot of an active or inactive raw material which may be
used in a batch of product?
h. statement of the theoretical yield and percentage limits of the actual yield?
7 Does the Master Packaging Procedure outline a complete and detail procedure and
instruction for packaging a product including the required in-process control which should
be performed by production and quality control staff?
8 Are safety precautions and specific conditions to be applied throughout the packaging
operation included in the Master Packaging Procedure?
9 Is the Master Packaging Procedure prepared, dated and signed on each page by the
production manager and independently checked, dated and countersigned by the quality
control manager?
a. product name, dosage form and strength and description of bulk product?
c. procedure for reconciliation of the issued quantities of bulk product and packaging
materials with the number of unit packs produced?
d. statement of the theoretical yield and percentage limits of the actual yield?
12 Is the Batch Processing Record derived from the reproduction of the corresponding
Master Processing Procedure?
13 Does the Batch Processing Record show steps of processing which have been
accomplished and include the following data
a. batch number?
d. actual weight or volume and the lot or batch number of each raw material used in the
process and the signatures of the persons checking and counter-checking the
dispensing of the materials as
f. batch number and the quantity of any product residue or recovered material used in
the process?
i. any sampling performed during various steps of processing including the quantity
taken?
j. initials of the operator and supervisor who performed and checked each step of the
process?
k. detail of any deviation from the Master Processing Procedure and approval for such
deviation?
l. signature and date of approval from authorized persons to signify that all steps of
processing have been performed in accordance with the Master Processing
Procedure?
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15 Does the record contain a complete information of the packaging and control of the batch?
16 Is the Batch Packaging Record derived from the reproduction of the corresponding Master
Processing Procedure?
17 Does the batch packaging record shows steps of packaging which have been
accomplished and contain the following data
a. batch number?
d. quantity and batch number of each packaging material and bulk product used, and
signature of the persons weighing or counting the quantity and performing the counter
check?
g. line clearance check by an authorized person before and after use of the line?
h. actual yield and its percentage against the theoretical yield at the completion of
packaging?
j. any sampling performed during and after packaging including the quality taken?
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k. initials of the operator and supervisor who perform and check each step of the
packaging?
a. method of sampling including the sampling plan and standard used in the sampling
plan?
c. precautionary measures taken during sampling including use of special clothing by the
person taking the sample?
Test Method
a. starting materials?
4 Does the test method include the name of reagent for analysis, identification test?
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a. assay of the material under test as well as the computation formula to obtain the
analytical result?
e. reference method of testing? test report with date and signature of the analyst and
supervisor?
f. statement of release or rejection from quality control with signature of the responsible
person and the date?
d. batch number?
a. date of test?
c. supplier's name?
g. quantity received?
j. test report with date and signature of the analyst and supervisor?
k. statement of release or rejection from quality control with signature of the responsible
person and the date?
Inventory Card
a. material or production name and code number? date of receipt and issuing or
delivery?
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b. quantity received or issued and the balance stock? batch number or material or
product?
2 Is there any deviation to the first in first out or first expiry first out principle?
3 Is the deviation only for a short term and approved by an authorized manager?
5 Does the record contain complete up-to date and progressive data of distribution which
are easily followed and retrievable to enable the manufacturer to impose a drug recall
quickly and effectively, whenever it becomes necessary?
c. name, dosage form and strength of the product B.No, MFG & EXP of the product?
d. quantity delivered?
F. DOCUMENT FOR MAINTENANCE, CLEANING AND MONITORING OF MANUFACTURING AREA AND EQUIPMENT
2 Does the procedure include the job description and the maintenance schedule?
3 Does the record of the maintenance of an equipment include the repair job and
replacement of spare parts?
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4 Is there a procedure for cleaning a production equipment which specify cleaning of the
equipment prior to change of batch as well as change of product?
5 Does the procedure include the method of cleaning and the tools and cleaning materials to
be used?
6 Is the cleaning operation be documented and become part of the batch record?
d. precautionary measures and the persons of units involved in the pest control?
b. areas to be monitored?
G. DOCUMENT FOR HANDLING OF PRODUCT COMPLAINT, PRODUCT RECALL, RETURNED DRUG PRODUCTS AND DESTRUCTION OF DRUGS
PRODUCT
1 Is there procedure available for handling product complaints and report of adverse
reaction of a drug product?
3 Does the record of product complaints and adverse reaction report contain the following
data?
f. result of investigation?
5 Does the procedure include the guidelines for making decision either to salvage,
reprocess or destroy the returned drug product?
7 Is there a procedure available for recalling a batch or lot or all of a finished product from
market distribution?
c. reason of recall?
d. warehouse stock and distributed stock of the product being recalled at the start of
recall?
h. report on the handling of product recall to the management and to the government
authority if required?
11 Does the record of rejected material or product destruction contain the following data?
c. method of destruction?
2 Is there a procedure for calibrating a specific equipment to ensure that the equipment
always weighs or measures accurately?
b. reference standard?
5 Is there a training guideline on Good Manufacturing Practices relevant to the duties and
responsibilities of personnel?
a. date of training?
f. evaluation of trainee?
Remarks: