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Communication skills 2

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0% found this document useful (0 votes)
7 views5 pages

Comm

Communication skills 2

Uploaded by

thackibushafi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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1.

Introduction

Records this are the documents or data that capture information about activities, decisions, transactions, or events.
They serve as evidence of what happened and are kept for reference, accountability, or legal purposes.Examples A
birth certificate is a record that proves a person's date and place of birth, A school report card ,student’s academic
performance, A bank statement . Because this records provide accurate and trustworthy information that can be
used in the future.

Records Keeping this are the systematic process of creating, organizing, storing, maintaining, and disposing of
records in a way that makes them easily retrievable and secure in to ensures that important information is available
when needed.Examples A hospital keeps patient medical records to track treatments and diagnoses. Also a good
records keeping it helps to improves accountability, and prevents loss of information. Poor records keeping can lead
to errors, confusion, or even legal problems. Thus Accurate and reliable record keeping is the backbone of
modern governance, policymaking, and social progress. But it is not merely a question of having records
it is equally about how effectively information is captured, stored, exchanged, and understood.
“Effective languages in record keeping” refers to the precise, standardized, and inclusive methods with
clear terminology, multilingual formats, consistent metadata, and accessible presentation—used to
collect and manage data. In the context of the United Nations Sustainable Development Goals (SDGs),
which encompass diverse objectives such as ending poverty (SDG 1), ensuring quality education .

Effective Language this are the clear ,appropriate, and purposeful use of words to communicate ideas, instructions,
or information in a way that the audience can easily understand. Example A teacher using simple and clear
language to explain a math concept to young students. Also it is essential for good communication in order ensures
that the message is not misunderstood and that the audience can respond or act accordingl

Core Contributions

Standardization for Comparability and Interoperability.

The standardized taxonomies, definitions, and metadata schemas enable data systems to “talk” to each
other locally, nationally, and globally. When terminology is consistent, disparate datasets can be merged
to produce powerful cross sectional insights.

Technical architecture: Using standards like the SDMX (Statistical Data and Metadata Exchange) or
Dublin Core helps streamline integration of national statistics with global datasets (e.g., from UN
agencies).

Data exchange: Common record-keeping languages ensure that a term like “maternal mortality” has
identical meaning across databases, facilitating accurate aggregation.

Global reporting: National Statistical Offices align with UN SDG metrics, ensuring comparability for SDGs
such as SDG 3 (Good Health).

Example The UN’s Global SDG Indicators Database depends on countries providing data in standardized
formats. This allows comparative dashboards across nations to monitor trends in poverty, education,
and health.

Multilingual and Culturally Inclusive Record Systems.


When record-keeping is only in a single dominant language like English, linguistic minorities and
disadvantaged populations are marginalized from participation in data-driven policymaking. Effective
languages meaning inclusive policies, translations, and culturally sensitive formats enable broader
access.

Inclusive surveys: Translating forms into local languages promotes accurate responses from remote or
disadvantaged communities.

Gender sensitive definitions: Revised data instruments that recognize non-binary gender identities help
ensure SDG 5 (Gender Equality) is measured in full scope.

Minority data empowerment: Recording data in indigenous languages supports SDG 10 by empowering
marginalized populations to track issues like land rights or public service access.

Example In Peru, the national census is delivered in Spanish, Quechua, and Aymara ensuring indigenous
populations are counted accurately and receive equitable services.

Precision in Technical and Legal Terminology

SDG 16 calls for transparent institutions and reduced corruption. Achieving this requires legally sound
record systems with exact language to track budgets, contracts, land deeds, and justice records.

Land registration: Precise terms prevent overlapping claims and enable dispute resolution.

Financial audits: Well-defined accounting terms reduce ambiguity in public procurement.

Case law tracking: Exactly recorded judicial language allows analysis of case outcomes and
discrimination.

Example Georgia’s e-governance initiative uses precise legal terminology and openly accessible contract
registries, contributing to its rise in Transparency International’s corruption perceptions rankings.

Standardized Geo referencing and Metadata Tagging

Environmental and urban planning efforts depend on precise location-based record keeping ranging
from land-use maps to municipal service databases. Standardized geographic information (GIS) and
metadata languages help ensure accuracy and interoperability.

GIS tagging: Uniform coordinate systems such as WGS84, facilitate disaster planning and urban
resilience programming.

Environmental monitoring: Standardized terms in metadata like “forest cover”, “conservation status”
allow comparability across global biodiversity databases.
Urban profiles: Cities use location-based taxonomies for informal settlements, utilities, transit routes
which support sustainable development goals

Example:

In Kenya, the Mandera county mapping initiative leverages open-source GIS data with metadata tags to
map public schools and health centers in conflict-prone regions, improving targeted aid delivery.

Data Access, Privacy, and Governance Languages

Data is empowering but also sensitive. Record systems require standardized access-control languages,
privacy policies, and licensing terms. Clear definitions guard personal data, enable innovation through
open data, and comply with ethical standards.

Data licensing: Adopting open formats like Creative Commons licenses) allows NGOs and startups to
build tools from public datasets.

Anonymization terms: Clearly defined rules for removing personal identifiers support privacy-safe
analytics.

Governance frameworks: Machine-readable policy languages (e.g., DPoP, XACML) allow automated
enforcement of access rules.

Example The Estonian e-health system uses well-defined data-access protocols and consent languages
so patients control who sees their health records, while researchers can access anonymized data
responsibly.

Machine readable, Structured Data for Monitoring & Reporting

To track SDGs effectively, large datasets need to be machine-actionable. Using structured data formats
(JSON-LD, RDF, CSV with schemas) and controlled vocabularies enables automated analysis and real-
time dashboards.

Education performance: School outcome data (enrollment, completion, exam results) encoded in
structured formats helps flash out inequities.

Energy usage: Smart-meter readings, logged in standardized formats, help track SDG 7 progress.

Climate data: Satellite and sensor data in standardized machine-readable formats allow models to
monitor greenhouse gas emissions (SDG 13).

Example

Brazil’s QEdu platform uses an open data portal in JSON format to expose over 300 million educational
recordsall tagged with standardized metadata—enabling civil society analysis of learning outcomes.
Conclusion

Effective languages in record-keeping—encompassing standardization, multilingual accessibility, legal


precision, geospatial encoding, data governance, and structured semantics—are not mere technicalities.
They are strategic enablers of Sustainable Development Goals. By ensuring data is precise, inclusive,
interoperable, and machine-actionable, governments and stakeholders can accurately measure
progress, identify inequities, allocate resources efficiently, foster accountability, and empower
communities. As the SDGs rely ever more heavily on cross-sector collaboration and technological
innovation, the importance of record-keeping languages will only grow. Policymakers must therefore
invest in linguistic and data infrastructure to deepen trust, reinforce justice, and propel sustainable
development in every corner of the world.

References

Fraser, B., & Weiner, J. (2008). "Language access and public administration." International Journal of Public
Administration, 31(9), 1073–1092.

FAO. (2015). Voluntary Guidelines on the Responsible Governance of Tenure.

IPCC. (2021). Climate Change 2021: Impacts, Adaptation and Vulnerability.

IPCC(.2021). Climate change 2021: Impact. Adoption and volnerability.

Ngope,M (2024)."Accountability, transparency and record -keeping in public institution". Information Development

Skutnabb -kangas,T,&Heugh, K,(2024)Multilingual Education education and sustainable Diversity

Yusof, Z. M., et al. (2017). Records Management Journal, 27(3).


(Note: below is a representative bibliography; you would expand this to fully meet academic
expectations, adding volume, pages, etc.)

United Nations. (2015). Transforming Our World: The 2030 Agenda for Sustainable Development.

UN Statistical Commission. (2021). Global SDG Indicators Database Technical Documentation.

Szkuta, L. (2018). “Establishing Land Records through Precise Terminology: A Case Study from Georgia.”
GeoJournal, 83(4), 897–912.

QEdu Brazil. (2023). “Open Education Data Portal: Technical Overview.” QEdu Official.

Republic of Estonia. (2022). “Data Governance Act: e-Health Interoperability Standards.”

World Bank. (2020). Good Data Governance: Framework and Toolkit for Data Standardization.

UN Metadata Maintenance Service. (2019). Statistical Data and Metadata Exchange (SDMX) User Guide.

Transparency International. (2022). Corruption Perceptions Index: Methodology and Country Results.

Kenya Open Data Initiative. (2021). Mandera Health GIS Implementation Report.

Creative Commons. (2023). Licensing for Government Open Data: Best Practices

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