Lesson 1: Introduction to Risk
Communication
Lesson Objectives
By the end of this lesson, you should be able to:
• Define Risk communication
• Explain the Purpose of Risk Communication
• Describe the Strategies of Risk Communication
• List the Guiding principles of Risk communication
Risk Communication
• Risk communication is the real time of exchange of information,
advice and opinions between experts or officials and people who
face a threat (hazard) to their survival, health, economic or social
well-being to enable informed decision-making
Information &
Decision Action
Engagement
PHEOC Purpose
• The purpose of a PHEOC is:
–Support public health response needs
–To provide the capability to receive, analyze,
display, and monitor incident information
–To identify, organize, deploy, and track resources
–To communicate, collaborate, and coordinate
from a centralized location
The Purpose of Risk Communication
• Share information vital for saving life
• Make everyone at risk take informed decisions to
mitigate the effects of the threat (hazard) e.g a disease
outbreak
• Take protective/preventive action
Information & Action
Decision
Engagement
Strategies Of Risk Communication
The following are the strategies used for risk communication:
• Social media
• Social mobilization
• Media communications
• Community engagement
• Stakeholder engagement
• Mass awareness campaigns
• Health promotion
Guiding Principles for Risk Communication
1
Create and maintain trust
2
Acknowledge and communicate even in uncertainty
3
Coordinate
Be transparent and fast in all communications
Guiding Principles for Risk Communication
5
Be proactive in public communication
6
Involve and engage those affected
Use integrated approaches
Build national capacity, support national ownership
Summary
● Risk communication is important for making informed decisions to
mitigate health threat effects
● Risk communication strategies include: mass media, social media,
community and stakeholder engagement, and social mobilization
Summary
● The guiding principles for risk communication include:
• Create and maintain trust
• Acknowledge and communicate even in uncertainty
• Coordinate
• Transparency
• Be transparent and fast in all communications
• Be proactive in public communication
• Involve and engage those affected
• Use an integrated approach
• Build national capacity and support national ownership
The End
You have come to the end of this lesson, Kindly proceed
to lesson 2