Support Partner Broadband Communication Networks Limited
INC INC000025279913
Client name: GSM SYSTEMS
Circuit ID: 95047169
Date assigned: 4/6/2025
Date completed: 4/6/2025
Support Engineer: STEPHEN
Scope of work assigned: LINK AUDIT
Client’s Location/ GPS S1°19'59.767'', E36°53'33.065''
coordinates:
Link details (service IP, mgt 41.139.202.252/30 VLAN 1562
IP, VLAN, BS and sector):
Router Type: AR169 BRIDGED TO CLIENT ROUTER
Link parameters: RX POWER: -9 dBm TX POWER: -5dBm
Engineers remarks (summary Link found okay with optimal RX fiber power levels and speeds
of work done and optimal at an average of 70 mbps on LAN against the client’s
recommendations): subscribed bandwidth of 50Mbps.
However, the client wants a graph of how the link has been
performing over the last one month and why the link has had
down times given that they have been given an underground
cable and an overhead cable to provide a back up loop. Also, the
client would like to know if during the downtimes, there were
other clients who were affected as well.
Service Tests (Ping to gateway, 8.8.8.8, 4.2.2.2 and trace)
C2 - Safaricom Internal
Management GW ping
C2 - Safaricom Internal
CPE parameters (Fiber power levels/ODU signal/LTE parameters)
C2 - Safaricom Internal
C2 - Safaricom Internal
C2 - Safaricom Internal
Client Router (Picture capturing client router model and cable connections)
Cable Management (Picture capturing ODU<>IDU cable/Fiber drop cable)
ODU Mounting (Picture capturing ODU)
N/A
SPEED TEST (DONE FROM LAN)
C2 - Safaricom Internal
C2 - Safaricom Internal