CYNTHIA DWAYNE
Software Developer
CONTACT WORK EXPERIENCE
[email protected] Software Developer
(123) 456-7890
QuickBooks
Brooklyn, NY
January 2017 - current / New York, NY
LinkedIn
Github · Worked on the payments team to save time and improve cash
flow for over 50,000 through the development of modern,
responsive customer experiences
CAREER OBJECTIVE · Led the migration from AWS to GCP for the team to reduce
cloud costs by $260,000 per year
Throughout my 7-year-plus
career as a software developer, I
· Worked closely with the product team to re-configure the
processing of invoices, saving customers over 125,000 manual
have focused on developing hours of work per month
scalable and well-documented
code. I enjoy working
· Mentored 3 junior front-end developers on the team on React,
and documented best practices within the organization
collaboratively but can also run
with projects independently.
Excited about the prospect of Front-End Developer
joining a product-driven AMR
company like Acme Corp.
January 2014 - December 2016 / New York, NY
· Contributed to the in-house UI library to create reusable
components that saved 125+ hours of development per month
EDUCATION
Bachelor of Science
· Created a web app MVP for a store delivery management
platform with 200+ business customers to create, manage, and
Computer Science monitor deliveries using React and Redux
University of Delaware · Added features to meditation app with 5,000+ monthly users,
enabling audio and video uploads using React and Redux
August 2008 - May 2012
Newark, DE · Improved customer conversion rate by 17% through A/B
testing of different components and combinations,
representing $500,000+ in incremental annual revenue
SKILLS
Help Desk Analyst
Python (Django)
SQL (PostgreSQL, MySQL)
Kelly
Cloud (GCP, AWS) June 2012 - January 2014 / New York, NY
JavaScript (ES6, React, Redux, · Diagnosed technical issues for 30+ clients per day by phone,
Node.js) email, and chat, solving issues within 15 minutes on average
Typescript · Successfully reached solutions for 92% of computer errors, and
escalated more complex tickets to higher tiers to assist clients
HTML/ CSS
as quickly as possible
CI/CD
· Created user accounts for 50+ clients per week, and assisted
them with setting up and customizing their accounts
· Created and updated documentation as needed concerning
network, software, and hardware problems