Name:
Class:
Review Quiz Week 4:
True or False questions:
1) IT infrastructure technology is purely a set of physical devices and software applications
that are required to operate the entire enterprise.
2) Client/server computing is a widely used form of centralized processing.
3) Scalability refers to the ability of a computer, product, or system to expand to serve a large
number of users without breaking down.
4) TCO refers to the original cost of purchased technology: both hardware and software.
5) To create a computer network, you must have at least two computers.
Multiple Choices questions:
6) Bluetooth can be used to link up to ________ devices within a 10-meter area using low-
power, radio-based communication.
A) four
B) six
C) eight
D) ten
7) Which of the following is not one of the four defining features of Web 2.0?
A) interactivity
B) real-time user control
C) cloud computing
D) social participation
8) Interpretations of Moore's law assert that
A) computing power doubles every 18 months.
B) transistors decrease in size 50% every two years.
C) data storage costs decrease by 50% every 18 months.
D) none of the above.
9) A SAN is a ________ network.
A) server area
B) storage area
C) scalable architecture
D) service-oriented architectu
10) As referred to in the text, legacy systems are
A) traditional mainframe-based business information systems.
B) electronic spreadsheets used on a PC.
C) any pre-1990 Wintel systems.
D) systems found on older ASPs.
11) IPv6 is being developed in order to
A) update the packet transmission protocols for higher bandwidth.
B) create more IP addresses.
C) allow for different levels of service.
D) support Internet2.
13) The process of presenting a set of computing resources (such as computing power or data
storage) so that they can all be accessed in ways that are not restricted by physical
configuration or geographic location is called
A) cloud computing.
B) autonomic computing.
C) virtualization.
D) multicore processing.
14) ________ are created by combining and customizing components from different online
software applications.
A) Apps
B) Mashups
C) SaaS
D) Web services
15) Prewritten, commercially available sets of software programs that eliminate the need for a
firm to write its own software programs for certain functions, are referred to as
A) software packages.
B) mashups.
C) outsourced software.
D) open source software.
16) Your firm needs to implement electronic timesheet software and needs to keep within a
small budget. Which of the following would be the most costly method of implementing this
new software?
A) purchasing a software package
B) programming the new software in-house
C) leasing the software over the Internet
D) outsourcing the software programming to an overseas vendor
17) SaaS refers to
A) supplying online access over networks to storage devices and storage area network
technology.
B) managing combinations of applications, networks, systems, storage, and security as well
as providing Web site and systems performance monitoring to subscribers over the Internet.
C) hosting and managing access to software applications delivered over the Internet to clients
on a subscription basis.
D) none of the above.
18) Which of the following is NOT one of the main six factors to consider when evaluating
how much your firm should spend on IT infrastructure?
A) your firm's business strategy
B) the IT investments made by competitor firms
C) market demand for your firm's services
D) your firm's organizational culture
19) Which model can be used to analyze the direct and indirect costs to help firms determine
the actual cost of specific technology implementations?
A) total cost of ownership
B) return on investment
C) breakeven point
D) cost benefit analysis
20) Hardware and software acquisition costs account for about ________ percent of TCO.
A) 20
B) 40
C) 60
D) 80
Discussion Questions:
Qantas Airways, Australia’s leading airline, faces cost pressures from high fuel prices
and lower levels of global airline traffic. To remain competitive, the airline must find ways to
keep costs low while providing a high level of customer service. Qantas had a 30-year-old
data center. Management had to decide whether to replace its IT infrastructure with newer
technology or outsource it. Should Qantas outsource to a cloud computing vendor? What
factors should be considered by Qantas management when deciding whether to outsource? If
Qantas decides to outsource, list and describe points that should be addressed in a service
level agreement.
