EAST CENTRAL RLY

DANAPUR
DIVISION-
ELECTRICAL
DRM Office, 2nd
Floor TPC Building,
Khagaual Danapur
Patna, 801105
Bihar, India

Letter No: DANAPUR DIVISION-ELECTRICAL

Dated:
/ EL-50-DNR-OPEN-46-2024-25 /
30/05/2025
01314890130441

M/s COOL STAR SERVICE-PATNA

PLOT NO 2606 NEPALI NAGAR
ASHIANA NAGAR
PATNA- 800025
Bihar, India

Sub: Letter Of Acceptance

Ref: 1. Tender No. EL-50-DNR-OPEN-46-2024-25

closing date 24-03-2025 12:00 for Comprehensive
Maintenance Contract (CMC) for Air Conditioning
system provided in various locations under
SSE/EL(G)/PNBE for three years.
2. Your bid ID 18116628 dated 24/03/2025 11:42

The Competent Authority has accepted your offered rates in

connection with the subject work. The total cost of the work at
the accepted rates works out to Rs. 3835656 (Rupees Thirty-
Eight Lakh Thirty-Five Thousand Six Hundred And Fifty-Six
Rupees Only)

You are requested to submit Performance Guarantee in the

form as given in Clause 4 (11) (1) of GCC SERVICE 2018
equivalent to 5 % of the contract value amounting to Rs.
191782.80 (Rupees One Lakh Ninety-One Thousand Seven
Hundred And Eighty-Two Rupees And Eighty Paise Only)
within 30 days from the date of issue of Letter of Acceptance,
valid up to stipulated date of completion plus 60 days so that
contract agreement can be executed. 5% amount of the total
contract value i. e. a sum of Rs. 191782.80 (Rs. One Lakh
Ninety-One Thousand Seven Hundred And Eighty-Two Rupees
And Eighty Paise Only) only towards the Performance
guarantee money should be deposited within 30 days from the
date of issue of LOA positively with the Railway administration
in the name of F.A.&C.A.O./E.C.Rly./Hajipur in the shape of
Bank guarantee/ NSC/DD/FDR of nationalized bank for
execution of agreement. Extension of time for submission of PG
beyond 30 days and upto the date of submission of PG from
date of issue of LOA may be given by the authority who is
competent to sign the contract agreement. However, a penal
interest of 15% per annum shall be charged for the delay beyond
30 days i.e. from 31st days after the date of issue of LOA. In
case the contractor fails to submit the requisite PG even after 60
days from the date of issue of LOA, a notice shall be served to
the contractor to deposit the PG immediately however not
exceeding 90 days from the date of issue of LOA. In case the
contractor fails to submit the requisite PG even upto 90 days
from the date of issue of LOA, the contract shall be terminated
duly forfeiting EMD and other dues if any payble against that
contract. The failed contractor shall be debarred from
participating in re-tender for that work. In case 90th day is a
bank holiday or office closure next working day should be
considered as the last day for submission of the PGs. Decision
of authority competent to sign the Contract Agreement would be
final in case of any dispute. These PGs shall be initially valid
upto the stipulated date of completion and maintenance period
(guarantee period), if any plus 60 days beyond that. (As per
GCC for Services: 2018). Earnest money deposited with the
tender bid will be returned to successful bidder after submission
and verification of Performance Guarantees as per clause 4.11
of GCC for Services 2018.

The entire work shall be completed within 1095 days from

the date of issue of Letter of Acceptance. A copy of the schedule
of work, its quantity and rates as accepted are enclosed herewith
for information and necessary action please. The rates of the
items are inclusive of all taxes, license fee and royalty charges
levied by State/Central Govt as per extent rule. Firm is
requested to start the work within 15 days from the date of issue
of LOA. Firm is also requested to submit a letter to Sr.
DEE(G)/DNR for nomination of Personnel for inspection of
materials as well as supervision of work execution. Tenderer
have to ensure before supply of Electrical materials having
value either 5 lakh or more should be got inspected by RITES
and its specification should be as per latest IS/IEC. Inspection of
the other materials will be happened in manufacturer/OEM
premises by the authority nominated by Sr. DEE(G)/DNR on
firms application or as instructed by competent authority. The
samples of the materials shall be got approved before supply of
materials. The materials to be supplied shall be of/from
approved firm/make. The contractor will provide to this office
full purchase details like catalogue and manufacturer's batch test
certificate, challan, manufacturer guarantee/warrantee certificate
in respect of materials supplied by them. Inspection
certificate/report should have to be attached with Bill for
reference. Inspection of the materials will be done by authority
nominated by Sr.DEE (G)/DNR. In this work concern depot. In-
charge is nominated to supervise the execution of entire work in
jurisdiction of DNR division.

NOTE-1: You should abide by the provisions of payment of

wages act & minimum wages act in terms of clause 54 & 55 of
Indian Railway GCC 2022. In order to ensure the same as
application has been developed and hosted on website
www.shramikkalyanindianrailways.gov.in You are also
instructed to upload the details of LOA and the person/labour
engaged for execution of the work having valid UAN no on
Shramik Kalyan Portal and submit the same with Bill. This is to
be followed strictly as per GCC & as per instruction of Railway
Board.

NOTE-2 : You should abide by and comply with provision of

the contract labour (Regulation and abolition) at 1976 and
contract labour (regulation & abolition) Central Rule 1971.

NOTE-3: Until the formal agreement is executed, this

acceptance of tender shall constitute a binding contract between
you and Railway.

NOTE-4: The payment is subject to deduction of Income Tax,

Labour Cess and GST as per extent rule as applicable at time of
payment. Payment will be done on availability of required fund
under proper head of allocation at the time of claiming the bill
as per payment clause.

NOTE-5: Special Condition: (for Manning / AMC Contract) (1)

Bidders are advised to quote the rates for items pertaining to
only manpower, adhering the minimum wages classified by
Government of India, Ministry of labour & Employment. If a
tenderer quote 'Nil' or negative percentage or offers rebates/
Concessional discount for item pertaining to hiring of
manpower only, then his financial bid shall be treated as non-
resposible and offer will not be considered and EMD will be
forfeited. (2) Both skilled and un-skilled staff
outsourced/engaged through contract should have EPF no and
have registered with ESI. This is mandatory for signing the
agreement. Related documents to be submitted before execution
of agreement. (3) All manned staff to be provided own mobile
number by the agency for receiving complains. (4) Aadhar No
and Bank A/C no of staff engaged through contract have to be
provided/mentioned. (5) Skilled persons should have ITI
certification in electrician trade or any trade whose parent trade
is electrical OR Diploma in any trade. Un-skilled staff also
should have minimum level of knowledge of different Electrical
assets, Operation of DG set, Motor-pump etc. (6) Staff engaged
through contract should be physically fit/good health & age
between 18 years to 50 years and having no criminal
background or Criminal cases lying pending against them. Firm
have to submit police verification report about character of the
outsourced staff engaged on this contract. (7) Railway will not
provide any tools/tackles etc carrying out day to day
maintenance work. (8) No facility including fooding and
lodging will be provided by Railway to outsourced staff. (9)
Railway will not be responsible for the injury/accident (if any)
of outsourced staff during duty. (10) For any damaged caused by
outsourced staff of the firm, recovery of cost of damage will be
done from the contractor (11) Contractor have to provide
Identity card to their staff approved by concern Supervisor of
Railway and staff outsourced to be well dressed and wearing
Identity card while performing on duty. (12) This is temporary
work and no outsourced staff will demand of Service as a
permanent Railway Employee, which in any case Railway will
not consider. He must not give any representation for his
employment in Railway. (13) Call for rectification of any fault
 have to be attended within 4 hours from time of call and be
rectified within 8 hours in case minor faults and not more than
24 hours in case of major faults from time of call otherwise a
fine of Rs. 500/- per case per day beyond prescribed time of
rectification will be deducted from bill maximum up to 10% of
total Agreement value and after exceeding penalty from 10% of
agreement value, the running contract will be processed for
termination on ground of poor performance as per GCC Service.
A record for time of the failure reporting and attention given by
the contractor /firm will be kept by concern depot in-charge.
Intimation for defects will be give

All Other terms and conditions, as stipulated in the tender

documents shall be applicable.

FAIYAZ HUSSAIN
DEEG
Digitally Signed
View Signature Details

Awarded Quantities And Rates

Item Item Desc Item Item Qty Unit Escl. Advt.Value Bid Rate/ Bid
Sno. Code Qty Unit Rate(Rs) (%) (Rs) Unit Rate Amount
(Rs)
Schedule A-Comprehensive Maintenance Contract
(CMC) for Air Conditioning system provided in various %
3486960.00 10.00 3835656.00
locations under SSE/EL(G)/PNBE for three years. Above
(Item Directory - Not Applicable)
1 Comprehensive A 720 Job 4843.00 At Par 3486960.00
annual
maintenance
of multi
compressor
(Rotary/scroll)
outdoor units
with unit, fan
unit, pipimg,
wiring,
coneections,
control relay
units,
capacitors
suitable for
reversible
cycle
operations
(Heating and
Cooling)
including
associated
power
equipments,
indoor units,
piping, cabling
and fresh air
equipments,
drain piping for
 condensate
discharge etc.
ducts, filers,
fans nd PC
based
cebntralized
control system
etc. (240 TR
for 03 Yrs =
720 TR, TR
read as Job).
Schedule Totals 3835656.00
Total Value 3486960.00 3835656.00
Rebate on Total Value
0.00
(%)
Net Bid Value 3835656.00

Item Breakup
No break up item added