NOISE

 The noise or barrier to communication is also taken into consideration

for it may directly or indirectly affect the smooth flow of
communication

Barriers of communication

 Recognizing the barriers of communication or obstacles to effective

communication

 Prevents us from receiving and understanding the message

 They interfere with or block the message you are trying to

send.

Caused: When the receiver did not understand the message of the sender it
is considered as a barrier of communication

Note: If youre shouting you are not giving a dialogue youre EMPOSING ( to
apply authority)

There are two types of barriers:

Barriers & Noise

Physical barriers - are the natural or environmental condition that

acts as a barrier in communication in sending the message from the sender
to receiver.

(e.g. loud environment, poor internet connection, closed doors or walls)

Psychological barriers - Mental barriers, these refer to social or personal

issues of the speaker

(e.g. Anxiety or nervousness, anger or mood swings, low self-esteem)

Cultural barriers - intrinsic values, beliefs, and traditions in conflict

of others

(e.g. different gestures, formality levels, dresscode or customs)

Linguistic barrier - Conflicts with regard to language and words
meaning, because words carry denotative and connonative meanings, they
can sometimes can cause confusion and misunderstanding. (e.g. wrong
grammar, using unfamiliar of slang words, different native languages)

NOISE gave a similar idea to barrier, he classifies noise into EXTERNAL,

INTERNAL, and SEMANTIC NOISE (Rudolf F. Verderber, 1991)

External noise – A noise from the environment that interferes with the
message

 These are the “slight sound and other stimuli” that draws peoples
attention away from the intended meaning

Ex. ( Loud music, people talking nearby, Traffic)

Internal noise – they are thoughts and feeling, that interferes with
meaning

 Distractions that come from the senders or receivers thoughts and

feelings

Ex. (Daydreaming, Stress, Headache, Hunger, Fatigue, Emotional distress)

Semantic Noise – The Alternative meanings aroused by a speakers

symbol.

 Confusion caused by language or word choice

 Meaning a word may have another meaning in the mind of student

 Affected by the language in which they grow and the cultured they
expressed to

Ex. (inncorect grammar, excessive technical jargon, idiomatic expression)

Note: Noise is a TEMPORARY disruption in communication like loud sounds or

stress, while barriers are deeper, LONG-TERM obstacles like language
differences, or cultural missundertanding.

Communication Skills

 Non verbal - 55%

 Vocal Variety - 38%

  Words - 7%

Verbal communication:

 Verbal from the Latin term “Verbum”

 Means communicating with words whether written or spoken (Consists

of speaking, listening, and writing)

Merits

 More personal and informal

 Makes immediate Impact

 Provide opportunity for interaction and feedback

 Help us correct our messages according to the feedback and non-

Verbal cues

 Very fast and non-expensive

Demerits

 A word once uttered can't be taken back

 Impact may be short lived

 It can be easily forgotten

 There is no legal evidence of oral communication

Nonverbal communication

Unspoken signals that individual exhibit, especially: Body Language

(encompassion carriage/posture, appearance, listening, and eye contact),
hand gestures and facial expressions

Kinesics, Head movement and posture, Haptics

Kinesics

 Root word from Kinesics, which means movement

 Refers to the study of hands, arm, and face mouth

1. Adaptors - touching behaviour and movement that indicate internal

state typically related to arousal or anxiety
 2. Illustrators - most common type of gesture and are used to illustrate
the verbal message they accompany. (Equivocal)

3. Emblem - gestures that have a specific agreed-on meaning. It can

be still or in motion

Head movement and Posture

1. Oculesics - subcategory of kinesics, it is the study of eye movement,

eye behaviour, gaze and eye-relayed/noncommumcation

 Understanding - eye contact serves several communicative functions

ranging from regulating interaction to monitoring interaction, to
conveying information to establishing interpersonal connections.

2. Facial expressions

 Understanding - Much research had supported the the university of a

core group of Facial expressions: happiness, sadness, fear, anger and
disgust.

The Haptics

 Understanding - refers to the study of communction by touch.

Touch is necessary for human social development, and it can be
welcoming, threatening or persuasive.

Communication Breakdown

-it can cause issues or problems at home school and community

-Can be inevitable but as a sensible speaker or sender of the message, we

could avoid this.

-understanding concepts and causes will help us realize that failure in

communication may be avoided through certain struggles that we could
adapt

5 WAYS TO AVOID COMMUNICATION BREAKDOWN BY RONNIE

PETERSON

1. Build up your confidence by asking for feedback and observing

others.

-focus on improving your skills by practicing in front of those whom you feel
comfortable with.
-You can also ask those whose advice you value to give you feedback and
critique your communication style after a discussion

2.Communicate face to face on the important issue

-having that face to face dialogue means you can carry your point more
clearly, with your body language as well as your tone of voice.

-it can help clear up any misunderstandings or distortion of the message that
could occur through other mediums.

3. Have clarity of thought before speaking

-Arrange your thoughts before verbalizing then this can help you
communicate much more clearly and succinctly

4. Learn to listen

- not understanding those who you are trying to communicate with will lead
to a conversation with misunderstandings.

-don’t be afraid to ask them to retreat or further explain politely when you
don’t understand their point

5. Take care of your body language and tone.

-keep your emotions in check, try to maintain eye contact, and adapt to a
relaxed tone when conversing with others.

STRATEGIES TO AVOID COMMUNICATION BREAKDOWN (QUIPPER)

Keep focused

-On way of being focused is to put in mind the purpose of communication

As a speaker, you identify your purpose for speaking and as a listener find
the speaker’s purpose through his/her verbal and non-verbal cues.

Speak Intelligibly

-Speaking intelligibly or clearly means using the appropriate speaking

volume, pitch rate, proper enunciation, stress, and acceptable pronunciation.
We speak in order to be understood.

Listen with your ears and eyes

-Pay attention to verbal and non-verbal message

-effective communication depends on what people say and how they say it.
(Detractors)

Minimize distractions

-Look for a place where you can minimize distractions or noise like closed
areas, empty rooms or quiet places.

-Lessening the cause of confusion means giving more room to focus and
concentrate.

Be specific

-Use simple and concise words as much as possible in delivering a message

-being specific means being particular and direct to the point

DON’T jump into conclusions

-before you give your comments and judgements, be sure that you’re
listening attentively to the speaker.

-Conclusions should be drawn after a thorough analysis of points given or

information

7 C’s of Communication

1. Completeness

-Conver all pertinent details that the receiver needs to know

2. Conciseness

-Direct to the point, should be expressed in the least number of words

3. Consideration

-give high regard and courtesy to the audience

4. Concreteness

-backed up by facts, figures, and real-life examples or situations

5. Courtesy

-implies good choice of word and language on the part of the sender

6. Clearness
-The use of simple and specific words to express ideas

7. Correctness

-Avoiding mistakes in grammar to boost credibility and effectiveness

eliminates negative impact on the audience.

PROXEMICS

-how space and distance influence commute.

Space influences how people communicate and behave.

Public space — (12-infinite)

Social space — (4 to 12)

Personal space — (1.5−4)

Intimate space — (0.1-0 1.5)

 Public social zone — space four or more feet away from our body,
typically occurs in these zones. formal of non-intimate.

 Social space — in the context of professional or casual interaction,

but not intimate or public. This distance is preferred in many
professional settings because it reduces the suspicion of any
impropriety.

 Personal space — the space that starts at our physical body and
extends four feet. These zones are reserved for friends, close
acquaintances, and significant others.
 Intimate space — reserved for only the closest friends, family and
romantic/intimate partners. Impossible to ignore people.