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‘Scanned with CamSeannersrrmeNt AND SELECTION “
recruited Recruitment 16 positive a9 it alms at increasing the number of
sefor wider cholce oF oF increasing the selection ratio, Selection ia negative
do age number of applicants (o Ideny the few who are sultable for the
cjrttment involves Prospecting or searching whereas selection avolves
Rey and cholee of candidates, The purpose of selection is to pick up the
pevtaon for every Job. Seletlon fen important function no organisation can
‘ee yoals without selecting the right people. Faulty selection leads to wastace
Ne Maimoney and spoils the environment of an organisation. Scientific selection
« ement of personnel can go a Jongway in building up a stable work force. I
lacemauce absenteeism and labour turnover. Proper selection 1s helpful in
sen the efficiency and productivity of the enterprise
w selection process ean be successful ifthe following conditions are satisfied
} some one should have the authority to select. This authority comes from
ine employment requisition as developed through an analysis of the work
Joad and workforce.
) There must be some standard of human resource with which applicant can
be compared. In other words, a comprehensive job description and job
specification should be available beforehand.
iq) There must be a sufflelent number of applicants from whom the required
number of employees may be selected.
‘TABLE 6.1: Distinction between Recruitment and Selection
‘Selection
7 Ti the process of searching for Wisi process of choosing We ait
aah prospective candidates andencourag, ineates
Ing them to apply for vacant jobs
Iisa positive process Its a negative process
_ It aims to create a large pool of ts aim 1s to identify and reject
candidates linsuttable eandidates
quence 1Walways precedes selection always succeeds recruitment
rac of service It does not result in a contract of leads to a contract of series between
ri aed : the enor che seca ne
Itinvolves searching It tnvolves comparison and choice
Steps in Selection Process
iselection process consists of a series of steps. At each stage, facts may come to
which may lead to the rejection of the applicant. It is a series of successive
or barriers which an applicant must cross. These hurdles or screens are
to eliminate an unqualified candidate at any point in the ‘selection process.
technique is called “successive hurdles technique”, ‘According to Dale ‘Yoder.
process consists of go no go gauges. Candidates who qualify a hurdle go
next stage while those who do not qualify are dropped out. However, ever!
procedure does not contain all these hurdles. Moreover, the
‘hurdles may differ from organisation to organisation. There is no s&
procedure to be used in all organisations or for all jobs. The
Procedure increases with the level and. of the:
The strategy and method used for selecting
4nd from one job to another.
‘Scanned with CamSeannerASIC HUMAN RESOUReR,
Steps involved in employee selection may be described ise
1. Preliminary Tnterview. First of al, intial sen
undesirablyjmauatifed candidates at the outset: Pr ee
ort process in which prospective candicates are given the necegnary yaa
a soringprocess In Whi os ongnisalion. Necessary informations
from the candidlates ‘naloo a
ane eanaate i one stable he 1 aeected fr further screening rai
vane aw saves time and efforts of both the company and the candidate 5
ee seiny bean unwurtable candidate, Preliminary tntervlew helps o que
processing of at wile or-a candidate to fill up the application form, gqete
worth (oe table due fo overage, physical handicap el
Preiininary interview is brief and gensent att
out by a fu the counter or at the reception office. Cary att
out by a junior exceue suttable candidates are not turned dawn ima
contact of an individual with the organs?
Preliminary interview is the firs
Therelore, the interviewers should be courteous, receptive and informal parts
when the candidate is being turned down,
cation form is a traditional and widely used dey:
2. Application Blank. Applic:
for collecting information from candidates, Small firms design no application fg
land ask the candidates to write details about their age, marital status, educa,
work experience, ete. on a plain shect of paper. But big companies
types of application forms for different Jobs. The application form should
the information relevant to selection. But reference to caste, religion. b
may be avoided as it is regarded an evidence of discrimination. G
application form contains the following information:
(a) Identifying information — Name, address, telephone
{b) Personal information — age, sex, place of birth, mari
(c) Physical characteristics — height, weight, eyesigh
(a) Family background.
(e) Education — academic, technical and profes
(f) Experience — job held, employers, duties.
(g) References, J
(h) Miscellaneous — extra curricular ac
membership of professional bodies,
jut their eciucation, skills, experience, salary ey?!
scat
ee
jobseekers n
equired eclucation or experience
jor executive across
f= Bloated salaries (23 per cent),
fF Inflated accomplishments (20 per cent),
fF Inaccurate dates to hide j&ghopping or
ff Exaggerated job titles (12 pdr cent)
‘The survey also points out that in many cases (1
hhuntere are taken for'a ride and are not able to una
‘And, another tragle aspect ofthis problem is that ey
of the impact such actions can have on their long
‘Source: The Hindustan Times, September 12, 2006,
Seared with CamScanneerrMENT AND SELECTION 69
pplication form helps to serve several objectives. First, serutiny of the form
pp iweed out candidates who are lacking in education, experience or some
ig questions to be asked in the
jbitytralts, Secondly, i helps in forum
ur Thirdly, data contained tn application forms can be stored for fusare
ree Application form duly filled in is also called biodata or curriculum vitae
ides factual information required for evaluating the candidate, I's also use
ic record of personal data for those finally selected
Selection Test. Psychological tests are being increasingly used in employee
Hon, A testis a sample of some aspect of an individual's attitudes, behaviour
Pesformance. It also provides a systematic basis for comparing the behaviour
ance and attitudes of two more persons, Tests are based on the assumption
individuals differ in their job related traits which can be measured. Tests help
fiuce bias in selection by serving as a supplementary screening device. Tests are
niin better matching of candidate and the job. Tests may also reveal
feations which remain covered in application form and interview
ta. is foo] proof. At best it reveals thatthe candidates who have scored above
Pe ictermined cut off points are likely to be more successful than those scoring
‘he cul off point. Tests are useful when the number of applicants is large
tests will be useful only when they are properly designed and administered
her details on selection tests are given later in this chapter.
interview, /An interview is a conversation between two persons.
son involves a personal. observational and face-to-face appraisal of
Yor employment, Interview is an essential element of selection and no
Provedure te complete without one or more personal interviews. The
Hi collected through application and test can be cross-checKed in the
selection interview serves three purposes : (a) obtaining information about
“kground, education, training, work history and interests of the candidate
ing information to candidates about the company. the specific job and human
ce policies; and (c) establishing a friendly relationship between the employer
ithe candidate so as to motivate the successful applicant to work for the
ation. In practice, however, interview becomes a one-sided affair serving only
irst purpose.
Further details on interview are given later
‘Selection Practices of Global Giants ]
+ tt uses extensive psychometric instruments to evaluate short-listed |
athe company uses occupational personality questionnaire fo understand the |
dates personal trfnte and oecupatlona testing to measure competencies,
Lo Electronics India ; LO Electronics uses 9 psychometric tests tomeasure a person's
ty as a eam player, o check personality types and to find onst
assertiveness.
Seared with CamScanneeBASIC HUMAN RESOUR,
numberof applicants for further tests These tests const of sto pea
vritins teonder to assess candidates’ tearnability”. The candidates ict et
; Ht
‘peated tn thie test have to further undergo an interview round which gaye,
Jobs at Infosys. “eterna
s
3
Source : The Economie Time >
5. Medical Examination. Applicants who have crossed the
sent for a physical examination either to the company’s physician o ig 2 $¥%
officer approved for the purpose. Such examination serves the fol
:
‘Those who are phyically unfit are rejected
(b) Itreveals existing disabilities and provides a record of the em
the time of selection. This record will help in settling companys ast
oe ne rosea Compensation Act i Calta S-aaagaaaman
{c) It prevents the employment of people suffering from contagious
(oT evans condldates who are ater state Babee sama
due to physical handicaps and allergies. vaade
‘The organisation coi
their frank opinion
‘Scanned with CamSeannerean
‘any. The opinion of referees can be
ance of a candidate. But. itis not
ise they are generally biased in
niisations, selection process ts ¢
The decisions of this department are
by the department are finally approved
nis/units. Employment is offered in the
Tank, the salary grade, the
and conditions in brief. tn
arried
‘an appointment letter mentiontn,
which the candidate should join and other terra
TA Ebe ESrERER EN egO8 Judicial paper ie signed by bot
Daon chong octane te oreinleation. appointmentie generaliyraas
er grant or tWo¥eare. After satisfactory performance during ths period,
date te Anally confirmed in the Job on permanent basis or regulariecd
takes time and top level hiring i
Is toughest. On an average a company
to four months to fill a top level position,
185 A Happy Family on Four Whels
eles ering rsh ety eel people direct om campuses and ing
fo aut ts requirements,
a Young Mind Needs 1 Be at MUL |
Positive mindset and attitude
Tniate to bringin change.
Good communication sls
Leadership qualities,
Abity to work asa team,
Fair overview of the total business perspective.
Abit to adapt to changing business environment,
Hindustan Tes, November 9 008
are drawn. Psychological tests are being docresamndy wed inert
es. These tests provide a systematic procedure for sampling human
. Tests are Also used. i vocational gudanee and counseling students
‘admission in educational institutions. Tests can also be employed in dec
placement, promotion, transfer, counseling and training of emploves
esta ar based onthe aamumption that no two nivale are equal n
of intelligence, attitudes, personality and other traits. The nature ad te
‘and other characteristics are measured test
the ability of a candidate in a given ey
tests because they have been’ et
‘Scanned with CamScannerdis BASIC HUMAN RESOt Re
teste help to predict the success of @ Candidate gy |
the
Psychotowsea
nate ene neti ree
vine be overlooked, Another advances Tex
in be evaluated through one teat segs
stan be collected within a short panes Sa
help to reduce
identify talen
a large number
information about ca
tests measure only @ pa
reliable, They are more useful
Tests are also criticised for inv
‘asa supplementary device in sel
other devices.
[ee mae iia eas
-aditonally, psychometric tools have been used to measure the difference
Traditionally Pee same individual different situations Oneonaeaa
aan a ee snganisatlon has a unique culture that a mew recruit must tig
fen the tools are used in conjunction with interviews, to gain a better Mg
the peychological make-up of the candidate. Tests differ in the aspect ae
| ee Some concentrate on assessing cognitive skills, others, a candidate's ho
croft from college work, while stil oles restrict themselves to coting erat
forming a simple, specific function. Then there is a
skills required for perf
instruments for measuring emotio n ona
tools have a high degree of predict
frame of reference while he/she
taking the test, how comfortabl
Tests can be classified on|
| abuuty tests score speed,
hhat may other
1 of persons
nic ‘
nya
‘ding the privacy of candidates. Tent
tion and the test scores should be vertu
|
Ink-Biot
Beibins 12
‘Social skills inventory
achievement refers to previous
Intelligence toa general potential
and profiting from past
=r. Ya
‘Seanned with CamScanneeof Tests or
re
candidate to learn an I silts Ob ents oa
. & New Job or skill. Peculiar: 6
Mention on «particular ype of talent sich as reasoning Levees ae chen,
srmind, etc, Such test are of the following types aia a
aT
[Achievement
| Test
Inierest Teste
Situation Test
FIGURE 6.8: Types of Tests
or Intelligence Tests. These tests measure the overall intellectual
‘intelligence quotient (L.Q.)] of a person. These reveal whether an individual
eapacity to cieal with new problems, These help to determine a person's
,, memory, inductive reasoning, comprehension, speed of perception
visualisation. Intelligence tests measure the ability to understand
‘and to make decisions. These tests are useful in selecting employees for
variety of jobs. But administration of these tests is cumbersome and expensive
re criticised on the ground of discrimination against weaker sections of
shanical Aptitude Tests. These tests measure a person's capacity fo
rrticular type of mechanical work, Capacity for spatial visualisation,
speed, manual dexterity, visual insights, specialised knowledge for
problem-solving ability, technical vocabulary, etc. are judged in these
are useful for selecting apprentice:
‘mechanical technicians. Thus, these tests ar
1 who are entrusted with the Job of operating machines.
sycho-motor or Skill Test nea ee
specific job. These help to ty oF nee
ar attributes involving muscular movement. jcoordination.
rly used for selecting workers who have (0 perform
{obs like assembly work, packing testing andén AIC HUMAN RESOURCE gy
6
2. Achievement ot Proficleney Tests. These (eSt8 MEASUre What aay
ill or k 1 h th ang
~
sre of two types
he job exp
(a) Job Knowledge Tests. Also known as trade tests, these are useq
eres and in operating calculating, adding mgghaie
orthehines or simple mechanical equipment. These
Bae eatan. Such tests are useful In the setection of stenography ae
Treapervisors, sales persons, public utility employee me
+b) Work Sample Tests. In these tests. a candidate 1s given a piece of
Ne does ie For example, a typing test provides the materaig
aken and the mistakes committed te
¢ pen and paper tests used to judge gp
ycholageal make up of a person. These probe deeply to discover elues tay
s ridua's value system, emotional reactions and maturity, and his characteris
e help in assessing a person's motivation and interests, his abi
wif to the stress of every day life, his capacity for inter-personal reais
vojecting an impressive image of himself. These are expressed in tems
the relative significance of traits such as self-confidence, ambition, tact, emotion
control, optimism, decisiveness, sociability, objectivity, conformity, patienes fas
distrust, initiative, judgement, dominance, sympathy, integrity, ete. a
used to select supervisors and executives and for counselling peop
used in industry as these provide an all-ro
But these are criticised as superficial
three types g
proficiency in typing
dictating and trans
fice workers, 1
3. Personality Test. These ar
Seanmed with CamScannee