Error Codes
Keypad Definitions Frontload Washer Error Codes Error Codes Error Codes
Pocket Programming Guide
Display Description Cause/Correction 3 Display Description Cause/Correction Display Description Cause/Correction Display Description Cause/Correction
Transmission Communication failure. Re-aim Time-out Error Communication failure. Try card Break-in Alarm Error Service the door or coin vault Door Open Indicator Door is not closed during an
Failure external device and try again. 4 again. switches. active cycle. If door is closed,
Time-out Error Communication failure. Re-aim Invalid Command Communication successful, but Break-in Alarm Service the door or coin vault check for improper wiring or
5
external device and try again.
2
Code the command was not valid for Shutdown Error switches. faulty door switch.
6 this machine type, or the control Coin Error Invalid coin pulse or inoperative
Invalid Command Communication successful, but 1
Fill Error Pressure switch fails to open in
Code the command was not valid for 7 could not perform the command 30 minutes (or other coin sensor. Check coin drop
this machine type, or the control in its current mode of operation. programmed length of time) in area and remove obstructions.
could not perform the command Ensure data is for current any fill agitate cycle. If error persists, tampering may
in its current mode of operation.
FLW20R
machine type and control is in have occurred. Evaluate
correct mode. SPI Master control cannot security procedures.
Ensure data is for current FLW20R Communications communicate with motor
machine type and control is in 1 LED Light Invalid or Out-of- The value in at least one of the Error control. Caused by transformer Open Thermistor Thermistor circuit opens while
correct mode. 2 SELECT CYCLE pads Range Data programming options is invalid unplugged or wiring to motor Error heating. Heater will turn off and
Expecting Upload Communication failure. Re-aim 3 Four 7-Segment Digits
FLW20R
or out of range. Recheck the control incorrect. Power down cycle will continue.
programming option’s value
FLW20R
4 Display
Request external device and try again. Models with an “L” in the 4th Position the machine, power up and try Shorted Thermistor Thermistor circuit is shorted
5 LED Status Lights and try again. again. Error while heating. Heater will turn
Invalid or Out-of- The value in at least one of the 6 SOIL LEVEL pad
Range Data programming options is invalid 7 START pad
No Card Reader Communication is valid, but Door Lock Error Door does not lock within 15 off and cycle will continue.
or out of range. Recheck the Initialization there is no card reader seconds of closing (open and Heater Error Programmed temperature
programming option’s value Entering the Manual Programming Mode Keypad Definitions initialization. Power down, reclose door) or doesn’t unlock hasn’t been reached in more
and try again. 1. If the washer is in an active cycle, rapid advance through the Entering the Manual Programming Mode power up and try again. 3 minutes after cycle than two hours. Cycle will
cycle. No Communication Card reader is initialized, completion. continue with heater off.
CRC-16 Error Communication failure. Re-aim Error Codes
external device and try again. 2. Open the washer’s service door. communication lost. Power Door Opened Control detects door open and
3. While pressing and holding the NORMAL 90 keypad, press
Programmable Options down, power up and try again. If During A Running door locked inputs high.
Framing Error Communication error. Re-aim the PERM PRESS 60 keypad. The display will show “”. Changing Vend Price error persists, replace control or Cycle Caused by pulling on door while
external device and try again. card reader.
4. Press the NORMAL 40 ( ) or DELICATES COLD ( ) keypad locked or about to lock. Correct
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Time-out Exceeded Communication error. Re-aim until “” is displayed. No Card Reader Communication failure. Power inoperative door locking
external device and try again. 5. Press the START keypad. The first manual programming Communication down, power up and try again. If system.
Encryption Error Communication error. Re-aim option, “”, is displayed. error persists, replace control or Unbalance Error Unable to balance load.
external device and try again. If 6. To exit, press the DELICATES 30 (<) keypad. The control will card reader. Redistribute load and run cycle.
the problem persists, check that revert back to the Ready Mode. Right most Network Communication problem. Wait
the security code is correct. Drive Failure Motor unplugged, motor failure,
decimal Communication for 1.5 minutes for error to clear. tachometer circuit open or drum
Infra-red Disabled Communication failure or infra- point Lit Error If error doesn’t clear, power- locked up. Unpower machine to
red is disabled. Manually down and power-up the reset.
enable infra-red on control or machine. If error persists,
re-aim external device and try Part No. 9-09-189GR2 replace control or network
again. February 2012 board.
© Published by permission of the copyright owner - DO NOT COPY or TRANSMIT
Changing Vend Price
1. Enter Manual Mode.
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2. Press the NORMAL 40 ( ) or the DELICATES COLD ( ) keypad until “Prog” appears in the
display. Press the START (enter) keypad.
3. “AtS1” will appear in the display. Press the START (enter) keypad. The NORMAL 90 LED will be lit
to show which cycle/temperature price is being programmed.
4. There are five digits in the Vend Price #1. The fifth digit will appear in the display and will flash one
second on, one second off.
NOTE: If the vend price is 10000 or more, the fifth digit is “1-6”. If the vend price is 9999 or less,
the fifth digit is “0”.
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5. Press the NORMAL 40 ( ) or the DELICATES COLD ( ) keypad to increase or decrease the
value of the fifth digit.
NOTE: The vend price can be set from 0 to 65,535. The factory default setting is 200.
6. Press the START (enter) keypad to enter the fifth digit and display remaining four digits. The active
digit will flash one second on and one second off.
NOTE: To go back to the current programmable option without changing the value, press the
DELICATES 30 (<) keypad.
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7. Press the NORMAL 40 ( ) or the DELICATES COLD ( ) keypad to increase or decrease the
value of the active digit and the START (enter) keypad to enter the value of the digit and advance to
the next digit.
8. Press the START (enter) keypad with the last active digit. The next option, “dEn1”, will appear in the
display.
9. To exit, press the DELICATES 30 (<) keypad until the control returns to Ready Mode.
Programmable Options
Option Option
Description Default Range
Number Display
1 AtS1 Vend Price #1 200 0-65,535
2 dEn1 Coin #1 Value 25 1-65,535
3 dEn2 Coin #2 Value 100 1-65,535
4 PLSE Start Pulse Value 25 1-65,535
5 PLSn Start Pulse Mode oFF oFF, 128, 192
6 AtyP Available Type 0 ***0-3; 0-7
7 dCYC Default Cycle 5 1-9
8 oPL OPL Mode oFF on/oFF
9 AUd Audio Signal 29 0-31
10 CArd Card Reader Display Control oFF on/oFF
11 Err Errors — —
a. CErr Coin Error Parameters — —
1. CEr1 Coin Error on on/oFF
2. CEr2 Coin Error Penalty oFF on/oFF
3. CEr3 Coin Drops Header Present Error on on/oFF
b. E FL Fill Error on on/oFF
c. E Ub Unbalance Error on on/oFF
d. E oP Open Thermistor Error on on/oFF
e. E SH Shorted Thermistor Error on on/oFF
f. E Ht Heater Error on on/oFF
12 CyC- Cycle Programming *
13 AtS2 Vend Price #2 200 0-65,535
14 AtS3 Vend Price #3 200 0-65,535
15 AtS4 Vend Price #4 200 0-65,535
16 AtS5 Vend Price #5 200 0-65,535
17 AtS6 Vend Price #6 200 0-65,535
18 rtC- Real Time Clock — —
a. rtC1 Set Real Time Clock Minutes — —
b. rtC2 Set Real Time Clock Hours — —
c. rtC3 Set Real Time Clock Day — —
d. rtC4 Set Real Time Clock Date — —
e. rtC5 Set Real Time Clock Month — —
f. rtC6 Set Real Time Clock Year — —
g. rtC7 Daylight Savings Option on on/oFF
19 SPA- Special Vend A data — —
a. SA01 Special Vend A Days Enable 0 *
b. SA02 Special Vend A Start Hour 0 0-23
c. SA03 Special Vend A Start Minute 0 0-59
d. SA04 Special Vend A Length in Hours 0 0-24
e. SA05 Special Vend A Start Month 0 0-12
f. SA06 Special Vend A Start Date 0 0-31
g. SA07 Special Vend A Start Year 0 0-99
h. SA08 Special Vend A End Month 0 0-12
i. SA09 Special Vend A End Date 0 0-31
j. SA10 Special Vend A End Year 0 0-99
k. SA11 Special Vend A Price #1 0 0-65,535
l. SA12 Special Vend A Price #2 0 0-65,535
m. SA13 Special Vend A Price #3 0 0-65,535
n. SA14 Special Vend A Price #4 0 0-65,535
o. SA15 Special Vend A Price #5 0 0-65,535
p. SA16 Special Vend A Price #6 0 0-65,535
q. SA20 Special Vend A Added Wash #4 Fill/Agitate Time 0 0-15
r. SA21 Special Vend A Subtracted Wash #4 Fill/Agitate Time 0 0-15
20 SPb- Special Vend B Days Enable (On/Off) oFF on/oFF
21 SPC- Special Vend C Days Enable (On/Off) oFF on/oFF
22 SPd- Special Vend D Days Enable (On/Off) oFF on/oFF
23 CnP- Cycle Modifier Programming — —
a. CnP1 Cycle Modifier Medium Price 25 0-65,535
b. CnP2 Cycle Modifier Heavy Price 50 0-65,535
c. CnP3 Cycle Modifier Medium Option 2 0-15
d. CnP4 Cycle Modifier Heavy Option 3 0-15
e. CnP5 Cycle Modifier Added Wash Time 2 0-15
**f. CnP6 Default Cycle Modifier 0 0-2
**24 PCt- Cycle Time Display — —
**a. PCtE Cycle Time Display Enable oFF on/oFF
**b. PCt1 Cycle #1 Time 34 0-255
**c. PCt2 Cycle #2 Time 34 0-255
**d. PCt3 Cycle #3 Time 32 0-255
**e. PCt4 Cycle #4 Time 31 0-255
**f. PCt5 Cycle #5 Time 28 0-255
**g. PCt6 Cycle #6 Time 28 0-255
25 droP Drop Off Mode (On/Off) oFF on/oFF
26 LPSA Low Power/Auto Shutdown A Days Enable (On/Off) oFF on/oFF
27 LPSb Low Power/Auto Shutdown B Days Enable (On/Off) oFF on/oFF
28 LPSC Low Power/Auto Shutdown C Days Enable (On/Off) oFF on/oFF
29 LPSd Low Power/Auto Shutdown D Days Enable (On/Off) oFF on/oFF
30 PFr Power Fail Reset oFF oFF/133-255
31 IrA IR Access (On/Off) on on/oFF
32 rAEn Manual Rapid Advance (On/Off) on on/oFF
33 dAEn Manual Diagnostics (On/Off) on on/oFF
34 PtEn Production Test Cycle (On/Off) on on/oFF
*Refer to the programming manual supplied with the machine for value definition.
**This option available in software version “S 02” or higher only.
***0-7 available in software version “S 07” or higher only.
© Published by permission of the copyright owner - DO NOT COPY or TRANSMIT