Canvas LMS - QuickStart Guide
• How to login and logout of the Canvas LMS?
• Canvas Training Options for Faculty and Staff
• Accessing Canvas self-paced training courses
• Getting Help - Canvas Support Options
How to login and logout of the Canvas LMS?
Logging In: Go to myPGCC portal (my.pgcc.edu) Logging Out: From the Canvas Global
and enter your PGCC Username & Password. Navigation Menu Select Account -> Logout
After logging in, look for the Canvas Icon under
the title Faculty & Staff Portal, click to access
the Canvas LMS Site. It should automatically
take you to the Canvas Dashboard!
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Canvas Training Options for Faculty and Staff
For PGCC Faculty and Administrators, Canvas offers a variety of training options under the Canvas
Training Portal. The Learning Library contains all available training contents separated into learning
experiences:
• Learning Pathways – These are a group of theme-based coursed (self-paced)
• Courses – a self-paced course that focuses on a specific Canvas skill or practice
• Videos – contain trainer tips and How-to training videos
• Live Webinars with Canvas Trainers
The following steps show how to access the Training Services Portal to Register/Unregister for Canvas
Live Webinars with Canvas Trainers:
After logging into Canvas Portal ->
Click on the Help icon from the
Global Navigation Menu.
Select Training Services Portal
option
Click on the Training Services Portal
Then in the next window click on
the link Training Services Portal –
Enter here!
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If prompted with the screen shown,
select Authorize to access the
Training Portal.
Go through the Canvas Training
Portal Tutorial then on the last
screen check the box that says
“Don’t show again.” Then, click on
Complete and Close the Canvas
Training Portal Tutorial Window by
clicking on the X on the top right-
hand side of the window. Then,
click on the green Launch Training
button as shown.
From the horizontal menu bar,
select the Training Calendar option
to view all the courses (webinars)
offered by Canvas.
Select more link to view all the
classes offered on a particular day.
Click on the course if interested and
select REGISTER. Note: As soon as
you register for a course, you will
receive a confirmation email from
Canvas Training Services. Also, the
course will be highlighted in green
on your Canvas Training Calendar.
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The email notification will contain
an attachment as shown. Click on
the down arrow to open. Then
select yes to add the event to your
calendar.
Make sure to set the Reminder for
the event and click Save. Now the
event is added to the Outlook
Calendar successfully!
If for any reason you are unable to
attend the course, please click on
the course and select UNREGISTER.
Note: You will NOT receive a
confirmation email and also you
have to delete the event from your
personal calendar.
Accessing Canvas self-paced training courses
To enhance student learning and your classroom experience please utilize the following self-paced
courses.
The following steps show how to access Higher Education: First Day Ready course, Growing with
Canvas (Teacher Training) course, and username-Test-Course (Sandbox Course).
Accessing Higher Education: First Day
Ready
After logging into Canvas Portal -> Click on
the Help icon from the Global Navigation
Menu.
Select Training Services Portal.
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Select Authorize on the Training Portal
window if prompted. Also, close the
Canvas Training Portal Tutorial Window by
clicking on the X on the top right-hand side
of the window.
Then, click on the green Launch Training
button.
From the horizontal menu bar, select the
Learning Library
In the search field type “higher education:
first day ready”
Then click on the image under the category:
Higher Ed Programs – Instructors and
Support Staff (Higher Education: First Day NOTE: There are multiple courses with similar names
Ready) and select Start to get into the self- therefore, select the course under the category:
paced course. Higher Ed Programs – Instructors and Support Staff
Accessing Growing with Canvas (Teacher
Training) course & username-Test-Course
(Sandbox Course).
These courses should be automatically
populated under the Dashboard section of
the Canvas account as shown in the image.
Click on each image to access them.
NOTE: The Faculty Sandbox course is an
empty shell. This course lets you test your
Canvas skills before implementing them on
a real course.
Your image may look different.
Getting Help - Canvas Support Options
eLearning Services is proud to announce that with our transition to the Canvas learning management
system comes 24/7 Tier 1 Canvas support. This affords all PGCC faculty, staff, and students access to
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technical assistance for any Canvas-related issues or requests. Having difficulty with a link? Can’t find a
particular course or feature? Not sure how to perform a specific task? Simply reach out to Tier 1 Canvas
support for assistance at any time of the day on any day of the week!
The following steps show how to make use of self-help content and get in touch with 24/7 Tier 1
Canvas Support:
After logging into Canvas Portal ->
Click on the Help icon from the
Global Navigation Menu.
The eLearning Support Center
window will display in the center of
your screen. To access self-help
articles and videos, click a topic you
need assistance with in the top
portion of the window. Then select
from the suggested support content
in the bottom portion.
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If the suggested support content
does not fully address your issue,
you can contact Tier 1 Support using
the call and chat buttons at the
bottom of the Support Center
window.
Clicking the Call button will route
you to the Contact Call screen. Click
the Reveal phone number and
reference tab to display the phone
number to Canvas Support and a
unique reference number to provide
the live agent.
Conversely, clicking the Chat button
will route you to a chat initiation
page. Be sure to fill out the form in
its entirety with your first and last
name, email address, a brief
description of the issue as the
subject, and your role.
After completing the form, click the
Start Chatting button at the bottom.