Nvos Report
Nvos Report
Executive Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Mental Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Psychological Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Appendix 1: Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Quantitative Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Qualitative Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Appendix 2: Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Appendix 3: References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Acknowledgements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
2
Foreword
What does it mean to be safe? This simple question has spawned decades of debate, and even now discussion
continues in circles both academically and practically about the true meaning of the word and the best way to
manifest it in the field. That this conversation continues to evolve – even occasionally flaring into passionate
arguments about human nature – may be difficult for some to believe. Yet we know over time, societal and business
perspectives shift, sometimes more radically and rapidly than others. As they do, the models we once used to
understand, evaluate and take action on these issues become outdated – even actively unhelpful – in affecting
change in the world and the workplace.
Such is the case with safety today. In the past ten years alone, the world has seen a rapid advancement in
technologies, faced crises that have imperiled the health and wellbeing of the global population and economy, and
gone through significant demographic and cultural change. In the midst of this, our definitions of safety and health
could not and did not remain static. Even absent of this level of external turmoil, the definition of safety had already
been transforming in the business community, with the emergence of new thinking around leading indicators;
decision-making; neuroscience; serious injury, illness and fatality prevention (SIIF); and human and organizational
performance (HOP). Taken together, these elements form the basis of “The New View” of safety and health,
sometimes called “Safety 2.0.”
The past five years have seen not only a continuation of this “old/new” debate, with numerous points of view and
practices developing in the market and research arenas, but a massive influx of attention on areas less traditionally
considered as belonging to the safety domain. Two particular areas of influence have dominated this discussion
– environment, social and governance (ESG) and total worker health (TWH). These two domains were already
seeing an increased focus among more mature organizations in the past decade, with interlinks to traditional
safety and health beginning to be established. However, the COVID-19 pandemic, alongside societal and workplace
demographic changes, has forced greater attention on issues like physical wellbeing; mental health; psychosocial
risk; diversity, equity and inclusion (DEI); sustainability; ethics and governance, driving a true transformation in the
dialogue around the scope of safety.
Yet the models we rely on – philosophical and financial – do little, if anything, to account for this sea change. Tools
like Heinrich’s Triangle or the Iceberg Model have long been insufficient to express the true value and valuation of
safety and health, and even the more modern and sophisticated efforts grounded in accounting principles have not
been updated to reckon with the new reality of the safety landscape. Each organization may be at a different point
on its path toward understanding and embracing safety. However, it’s increasingly harder to ignore the fact that for
many people, the concept of safety has expanded to include not just protecting one’s arms and legs in an industrial
facility, but to safeguarding all of the things that make us who we are – and all of the things in and surrounding our
work environments.
• An executive summary capturing the key highlights, findings and recommendations of the work
• T his full report, which provides a detailed look at the New Value of Safety model and its component parts,
as well as recommendations for action
• A full literature review, which provides insights into the trends, frameworks and context informing the synthesis
and creation of the model
• An activation guide, which provides methodologies and case studies that can be used to put the model into
practice regardless of whether you are a safety and health practitioner or an ESG investor
We encourage you to read through this report and its associated resources and tools with an eye toward actual
change and not as a passive conceptual piece. While the topics may be technical, the work has kept practicality
in mind, and the recommendations and activation guide are intended to spark conversations, plans and policy
change wherever they are used. Also, please note wherever the word “safety” appears, it should be understood as
a shorthand for the myriad of issues impacting physical safety, and that utilizing it as a single word is not meant to
exclude health, wellbeing and other associated topics.
In the century-old words of the first National Safety Council President & CEO, Robert W. Campbell, safety
can perhaps best be understood as, “the study of the right way to do things.” This definition, if nothing else,
acknowledges that change is a constant in life. Embracing this means we must also change the way we conceive
of safety to remain relevant, responsive and reflective of the context in which we attempt to create it every day.
4
Executive Summary
Environment, health and safety (EHS) is a constantly evolving field impacted by the latest scientific research,
technological advancements, megatrends and associated changes in the regulatory landscape. To gain a better
understanding of the importance and benefits of modern workplace safety, the National Safety Council (NSC) in
conjunction with and funded by Lloyd’s Register Foundation (LRF), commissioned a study into the New Value (and
Valuation) of Safety, particularly in the context of modern-day topics, such as environment, social and governance (ESG).
The New Value of Safety provides a basis on which a broad range of stakeholders can make commitments to practically
modernize EHS programs, implement new safety strategies and improve culture.
While the highest priority of the EHS function will always be the physical safety of workers, this research highlights three
organizational concepts that are generating broad value and driving a holistic approach to safety management for highly
embedded and emerging risks. These concepts include:
The analysis found these concepts and initiatives are inter-related and have distinct areas of overlap. While current
organizational structures and resources have predominantly kept ESG and TWH programs separate, some themes, such
as DEI, have relevancy across both TWH and ESG, and the benefits of integrating these areas are increasingly evident. A
framework developed to visualize these relationships appears below:
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Cost savings and improved returns incurred from safety interventions and
Economic their expected benefits including incident avoidance, enhanced productivity,
and efficiency and improved compliance.
Note: Although called a “hierarchy,” these concepts are not meant to be thought of as strictly or ordinally hierarchical in nature.
Figure 2: Hierarchy of Environment, Health and Safety Value (adapted from Yang, M (2022))
The holistic approach driven by contemporary safety programs creates an opportunity for businesses to generate
long-term systemic value over and above physical safety and direct cost reduction. For example, SIIF prevention
and mental health programs directly create health value, but they also ensure workers are more productive, which
drives economic value. Additionally, a team that feels physically and emotionally safe is more resilient and able to
withstand, respond to and recover from disruptions. More broadly, SIIF prevention and mental health programs can
boost trust between employees and employers. They can also enhance an organization’s reputation by mitigating
the risk of serious incidents, and, by driving up safety standards, they contribute to healthier communities.
This shift is being increasingly supported by the regulatory and standards landscape developing to align with the
New Value of Safety. While current coverage of safety frameworks is still heavily focused on physical safety risks, an
increasing number of safety frameworks exist discussing ESG themes such as equality, culture and
the environment.
Serious Injuries,
Psychological Diversity, Equity Environment and Ethics and
Framework name Illnesses and Mental Health
Safety and Inclusion Sustainability Governance
Fatalities
CAN/CSA-Z1003-13
Corporate Knights
Sustainability Rankings
GRI
INSHPO
ISO 26001
ISO 45001:2018
ISO 45003:2021
Just Capital
UN Sustainable
Development Goals
To improve the awareness and understanding of the organizational concepts and initiatives shaping modern safety
programs, the New Value of Safety has been broken down into distinct concept and theme profiles. These profiles
can be used by safety professionals, business executives, investors and policymakers to gain insight into the role
and benefits of these initiatives in modern EHS programs and guide decision-making with respect to EHS strategies,
best practices, investment decisions and performance tracking. Regardless of current maturity level, there is an
opportunity to benefit from the compounding value modern safety programs create.
Serious Injuries,
Psychological Diversity, Equity Environment and Ethics and
Theme Illnesses and Mental Health
Safety and Inclusion Sustainability Governance
Fatalities
•S
erious injuries, •S
tate of mental •A
n organizational •P
rinciple that •P
rotection of •G
uiding principle
illnesses and wellbeing that state where people should be the environment which implies
fatalities are enables people workers subject to policies, and ability for moral conduct,
contributors to cope with from diverse processes and a company to showing
to a significant the stresses of backgrounds are practices that sustainably consideration
reduction or total life, realize their included, allowed are fair, free from maintain resources for the rights
Definition/ loss of human abilites, learn well and encouraged to bias and ensuring and relationships and interests of
Description health and work well, and learn, contribute the inclusion of with, and manage others reflected
contribute to their and challenge all stakeholders its dependencies in the processes
community co-workers without in organizational and impacts within and practices of
fear of ridicule contexts its whole business governing
and absence of ecosystem, over
interpersonal fear the short, medium
and long term
•H
ealth, Economic, • Health, •H
ealth, Resilience, • Sustainability, • Environment, •E
thics, Health,
Resilience, Ethics, Sustainability, Economic, Ethics Resilience, Society, Economic, Health, Economic,
Value Society, Reputation Society, Economic, and Reputation Reputation, Sustainability, Environment,
Creation and Sustainability Resilience, Economic, Health Reputation, Sustainability,
Reputation and Ethics Resilience, Ethics Resilience, Society
and Ethics and Society and Reputation
• ISO45001:2018 • CAN/ • CAN/ • ISO26000:2010 • ISO26000:2010 • INSHPO
• GRI 403 CSA-Z1003-13 CSA-Z1003-13 •C orporate Knights •C orporate Knights • ISO26000:2010
•C orporate Knights • ISO45003:2021 • ISO45003:2021 Sustainability Sustainability • ISO45001:2018
Sustainability • UN SDGs • UN SDGs Rankings Rankings
Framework
Rankings • GRI 403 • INSHPO • Just Capital • Just Capital
Coverage
• INSHPO • INSHPO • UN SDGs • UN SDGs
• ISO26000:2010 • CAN/ • SASB
CSA-Z1003-13
• SASB
•S afety culture • Employee • Leadership •E qual treatment • Pollution •E
thical sourcing
and leadership engagement engagement and remuneration prevention and supply chains
• Continuous • Flexible work •T ransparent goals • Impact • Sustainable •H
azard and risk
learning and •T raining and and performance assessments resource use and identification and
Initiatives/
improvement continuous leaning measurement across genders, supply chains elimination
Programs
• Group training races and •C limate change •P
PE and controls
orientations mitigation •D
EI and
•E thical hiring and • Biodiversity psychological
sourcing safety
•N ear miss and root •T raining and • Employee •B oard, executive •E nergy, GHG •P ublic and
cause analyses support engagement and and director emissions, water, community
• Worker •F requency of feedback rates diversity waste, air and, sentiment polls
engagement communication •T raining and • Workforce particulate matter •E mployee turnover
indicators • Productivity support resources demographics productivity • Employee
•J ob hazard • Risk controls • Risk controls •F air Play Score and •C lean revenue and satisfaction
analyses Rating investment •S anctions and
KPIs/Metrics • Equipment • Living wage • Supplier fines
reliability and • EEOC Violations sustainability • CEO-average
process control and Worker scores employee pay
•N umber and Grievance Fines •R esource efficiency •S ick leave and
frequency of pension
corrective actions
• Assess the extent to which your strategy, policies and procedures address the full scope of
modern EHS beyond physical safety and short-term environmental impacts*
• Review your activities against key safety frameworks to align and identify the coverage gaps with
respect to legacy and emerging EHS themes
• Perform a holistic assessment, including materiality and risk analyses, to identify how these
themes impact workers in your organization and the value they can generate to support initiative
prioritization*
• Engage relevant functions to update the overarching safety and sustainability strategy, align with
key frameworks and assign KPIs to track performance
• Develop programs (such as TWH or the pillars of ESG) to establish a hierarchy of accountability
and organize workstreams (such as mental health or DEI initiatives)
• Create cross-functional committees to eradicate silos between safety, ESG and HR, and designate
Safety Champions to drive ownership of and engagement with the safety strategy
• Develop a transformation and investment plan focused on value creation to gain leadership buy-in
and support and encourage a leader-engaged safety culture
• Create an implementation plan and delegate ownership of specific activities at the functional and
individual levels that will close the targeted gaps in your safety program*
• Develop a communication program to roll out the New Value of Safety program and the benefits
this will drive, leveraging training and engagement tools to boost adoption
• Establish mechanisms enabling learning and feedback loops that drive continuous improvement
and increase the agility and impact of safety programs*
In addition, this research has been leveraged to develop a targeted Activation Guide for stakeholders to support
continuous improvement and help organizations evolve with the changing landscape of EHS, available on the NSC
website. This guide will enable businesses to address safety holistically and mitigate risks from multiple directions.
Regardless of current level of safety and health performance, there is an opportunity to benefit from this approach,
and we encourage using it to inform your safety strategy going forward.
If you are interested in additional information stemming from this research, please visit nsc.org/nvos.
To gain a better understanding of the importance and benefits of modern workplace safety, NSC in conjunction with
LRF commissioned a study into the New Value of Safety seeking to answer the following questions:
The report aims to create a new comprehensive framework that can be used by all safety practitioners, irrespective
of differing mandates, industry or maturity levels to guide business case development, governance and strategic
decision-making. The insights from this report have been leveraged to develop an Activation Guide, which serves
as a practical guide for different stakeholders to operationalize the New Value of Safety and can be accessed
separately from this report.
n R
eviewed literature from 2017 – 2022, focusing on approximately 25 key documents to
understand recent evolutions to the value of safety
10
• Quantitative Survey
n Included 81 survey interviews conducted between June and December 2022 representing a
broad range of stakeholder groups and geographies (full methodology available in Appendix 1)
n W
hile the number of interviews included in this study is insufficient to draw conclusive
representative statements, this survey data provides an additional lens and further insight into
the themes discussed in this report
n W
hile people from a wide spread of geographies were surveyed, the individuals included in this
study generally come from high-maturity organizations with strong existing safety cultures and
performance levels, which should be considered when reviewing the survey statistics
• Qualitative Interviews
n Included 10 deep-dive interviews with senior leaders from the NSC ESG/EHS Expert Working
Group and the Verdantix Research Network (full methodology available in Appendix 1)
Research Activites
External Inputs
Literature Review and Outputs
Summary Report
Benchmarking
Organizational
New Value of
Commitment to ESG
Safety Report
(Avetta and NSC, 2022)
Framework
Assessment
Quantitative and
Qualitative Interviews
Denotes resources
available via nsc.org
11
While the highest priority of the EHS function will always be the physical safety of workers, this research highlights
contemporary strategies that are generating value and driving a holistic approach to safety management for highly
embedded and emerging risks.
• Germany had the first modern Phase 2: Environmental Laws and Driver Fatigue
workers’ compensation laws: 1871 1960’s – 1990’s
and 1884
• 1897 – UK workers compensation act Phase 3: DEI, Mental Health
• Clean Air Act U.S. – 1963, UK – 1956
• 1910s - 1934 – U.S. states pass and Carbon Management
• UK Environmental Protection Act and
worker compensation acts 1990’s onwards
Control of Pollution Act 1974
• Continued developements e.g. UK • U.S. Toxic Substances Control Act and
Health and Safety at Work Act 1974
• Initial Movement: U.S. Equal Employment
Resource Conversation and Recovery Opportunity Act 1972
and U.S. Occupational Safety and Act – 1976
Health Act 1970
• Americans With Disabilities Act 1990
• European Economic Community 1985 • UK Equality Act 2010, Mental Health
• And more recently: UK RIDDOR Driver hours regulated and updated in (Discrimination) Act 2013
reporting on SIF, 2013 the EU in 2007
• Conditional (industry, firm size, publicly listed)
mandatory reporting of GHG emissions: U.S.
2010, EU 2014. Developments: EU’s CSRD –
2024, SEC’s climate disclosures – 2025/2026
The major organizational concepts shaping the New Value of Safety include:
• Human and Organizational Performance (HOP): An operating philosophy recognizing error as part of the human
condition, and that an organization’s processes and systems greatly influence employees’ decisions, choices and
actions, and consequently, their likelihood of successful work performance (National Safety Council, 2021).
• Total Worker Health (TWH): Developed by NIOSH and defined as policies, programs and practices that integrate
protection from work-related safety and health hazards with the promotion of injury and illness-prevention efforts
to advance worker wellbeing (NIOSH, 2016).
• Environment, Social and Governance (ESG): Environment, social and governance issues are identified or
assessed in responsible investment processes. Environmental factors are issues relating to the quality and
functioning of the natural environment and natural systems. Social factors are issues relating to the rights,
wellbeing, and interests of people and communities. Governance factors are issues relating to the governance of
companies and other investee entities. (UN Principles for Responsible Investment, 2023).
12
• Serious Injuries, Illnesses and Fatalities (SIIFs): SIIFs are contributors to a significant reduction or total loss of
human health. These can be a permanent impairment or life-altering state, or an injury that if not immediately
addressed will lead to death or permanent or long-term impairment.
• Mental Health: Mental health is defined as a state of mental wellbeing enabling people to cope with the
stresses of life, realize their abilities, learn well and work well, and contribute to their community (World Health
Organization, 2022).
• Psychological Safety: Psychological safety provides individuals with a strong sense of inclusion amongst leaders
and peers in the workforce. Individuals are given a space to learn, are empowered to challenge unsafe conditions
and contribute diverse ideas without fearing negative consequences. Organizations create psychologically safe
environments by intentionally fostering a culture where employees feel safe to speak up and by having policies
and procedures that support the individual’s promotion of safe practices. With an empowered workforce,
individuals at all levels of the organization can support one another and promote reciprocal trust, ultimately
saving lives.
• Diversity, Equity and Inclusion (DEI): Diversity is defined as the characteristics of differences and similarities
between people (ISO, 2021). Equity is defined as the principle that people should be subject to policies, processes
and practices that are fair, as far as possible, and free from bias (ISO, 2021). Inclusion is defined as the process of
including all stakeholders in organizational contexts (ISO, 2021).
• Environment and Sustainability: The environment is defined as the “natural surroundings in which an
organization operates, including air, water, land, natural resources, flora, fauna, people, outer space and their
interrelationships” (ISO, 2010). Sustainability is defined as the ability of a company to sustainably maintain
resources and relationships with and manage its dependencies and impacts within its whole business ecosystem
over the short, medium and long term. Sustainability is a condition for a company to access over time the
resources and relationships needed, such as financial, human and natural, ensuring their proper preservation,
development and regeneration to achieve its goals (IFRS, 2022).
• Ethics and Governance: Ethics is a guiding principle, which implies moral conduct and honorable behavior,
showing consideration to the rights and interests of others (Verma, S. and Prakash U.M., 2011). Business ethics
attempts to apply moral norms and values to business procedures and institutions (Tayşir and Pazarcık, 2013).
Governance refers to all processes of governing, the institutions, processes and practices through which issues
of common concern are decided upon and regulated. Good governance adds a normative or evaluative attribute
to the process of governing (United Nations Human Rights Office).
The analysis found these themes and initiatives are inter-related and have distinct areas of overlap. Firstly, HOP is
an operating philosophy, as opposed to a safety program, with its principles primarily being used to design safety
initiatives. HOP supports businesses by creating an underlying philosophy or worldview that all organizations can
adopt to drive higher safety standards. Furthermore, TWH brings together physical safety with health and wellbeing
creating value across SIIF, mental health and psychological safety themes. Similarly, ESG encompasses all issues
related to the natural world, people and operatory standards which includes DEI, environment and sustainability, and
social, ethics and governance themes. Due to these relationships, a Framework of Environment, Health and Safety
Themes has been developed to visualize how these topics fit together and can be structured within safety programs
(see Figure 3).
13
cl
us
izationa
ion
gan
on
Or lP Focus Area
e
me
lth
Env
es
Worker Hea
rfo
n
an
Injuries, Illness
ironm
t, Social and
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and Fatalities
Human
ent and Su
nce
Health and
Safety (EHS) Physical and Mental Safety Theme
ious
s
tal
ta
G
Ser
ina
ESG and Sustainability Safety Theme
o
o
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bili
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ty
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nc
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f th
Sa ics
ical an
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hol ove
Psyc rnance
Figure 3: Framework of Environment, Health
and Safety Themes
While current organizational structures and resources have predominantly kept ESG and TWH programs separate,
some themes, such as DEI, have relevancy across both TWH and ESG, and the benefits of integrating these areas
are increasingly evident. For example, when considering TWH-related initiatives, recommendations focus on
minimizing physical hazards, improving worker security and productivity, and lowering the rate of psychological
distress and mental health problems. The resulting improvements across cost effectiveness, injury rates,
recruitment, employee retention and organizational excellence is set to drive ESG and sustainability performance.
Modern EHS initiatives generate different areas of value for a broad set of stakeholders. As well as creating
value for employees, investors and executives, value is generated across communities and society as a whole.
Originally developed by The Delft University of Technology, and adapted through this study, the Hierarchy of EHS
Value effectively represents the different areas of value generated through EHS programs (see Figure 4). While
represented as a hierarchy in the original publication, it is perhaps helpful to think of this visualization as less of an
ordinal hierarchy and more of a closely and complexly interlinked set of topics.
14
Cost savings and improved returns incurred from safety interventions and
Economic their expected benefits including incident avoidance, enhanced productivity,
and efficiency and improved compliance.
Although the value areas EHS creates can be understood as a hierarchy, they are also interconnected, whereby an
activity generating primary value in a specific area can also generate secondary and tertiary value creation
(see Figure 5).
For example, SIIF prevention and mental health programs directly create health value, but they also ensure workers
are more productive, which drives economic value. Additionally, a team that feels physically and emotionally safe
is more resilient and able to withstand, respond to and recover from disruptions. More broadly, SIIF prevention
and mental health programs can boost trust between employees and employers. They can also enhance an
organization’s reputation by mitigating the risk of serious incidents, and, by driving up safety standards, they
contribute to healthier communities.
15
Serious Injuries,
Theme Psychological Diversity, Equity Environment and Ethics and
Illnesses and Mental Health
Value Safety and Inclusion Sustainability Governance
fatalities
Health
Economic
Environmental
Sustainability
Resilience
Ethics
Society
Reputation
Key: Primary Value Creation Secondary Value Creation Tertiary Value Creation
The holistic approach driven by contemporary safety programs creates an opportunity for businesses to generate
long-term systemic value over and above physical safety and direct cost reduction. This shift is being increasingly
supported by the regulatory and standards landscape that is developing to align with the New Value of Safety.
16
“Standards are coming together, covering a wide range of topics, in particular, issues around living wage are gaining
traction and have a huge impact on worker safety in terms of wellbeing.” – Technical Director, Consulting Firm
For each of the following safety risk factors, how comprehensive is existing
safety regulatory or standards coverage?
Management of
workplace culture 41% 36% 14% 10%
Covered extensively in regulations and standards Partially covered in regulations and standards
Covered in standards (voluntary) only Guidance not provided in existing standards
Don’t know
Notes: N=81. Data labels are rounded to zero decimal places. Percentages less than 5% are written as numbers.
An in-depth framework assessment was conducted to evaluate the extent to which existing safety frameworks
defined, measured and valued safety in light of the evolving landscape and the greater focus on ESG and TWH.
To perform such an assessment, Verdantix identified over 80 applicable EHS and ESG frameworks, of which 10
frameworks were shortlisted based on their alignment with the values associated with modern-day safety, the quality
and practicality of metrics on offer, and the significance of the new value of safety within the framework.
17
“Climate is getting all the attention right now. Governance has been worked on for a very long time. It is still quite
vague and poorly defined by a lot of folks.” – Chief Strategy Officer, EHS Software Company
Serious Injuries,
Psychological Diversity, Equity Environment and Ethics and
Framework name Illnesses and Mental Health
Safety and Inclusion Sustainability Governance
fatalities
CAN/CSA-Z1003-13
Corporate Knights
Sustainability Rankings
GRI
INSHPO
ISO 26001
ISO 45001:2018
ISO 45003:2021
Just Capital
UN Sustainable
Development Goals
18
More generally speaking, regulations are also often focused on offering deep technical support for industry-specific
hazards, which can inhibit a holistic approach to EHS. For example, OSHA has specific industry orders and the SASB
framework is split into 77 different industry standards. This has resulted in non-workplace hazards that materially
impact wellbeing and safety at work being poorly supported across the regulatory landscape.
“During the pandemic, OSHA couldn’t offer full guidance on COVID because they were limited to work-related safety
only, while COVID could be spread outside of work. This view of safety limits the scope of safety – having broader
education of safety and how it fits into the world is more valuable.” – Director, Federal Agency
Moreover, frameworks have also seen varied adoption rates across geographical regions. Historically speaking,
the U.S. has lagged behind Europe, which has a more stringent regulatory environment and greater coverage of
non-physical safety and psychosocial risk factors. While the U.S. and associated regulators are increasingly looking
to shift their requirements to include worker equality and mental health, such topics have been prevalent in the
European market for many years now. For instance, the recent EU directive on Corporate Sustainability Reporting
(Meynier, et. al., 2023) will require over 50,000 companies to provide more detailed sustainability reporting, including
environmental, social, and human rights and governance information. Non-EU companies trading within the EU will
have to comply by 2028.
While this study looked at global research and interviewed stakeholders based in countries outside of North
America, it is important to note that it was not focused on addressing variance in safety performance,
organizational maturity or regional/global maturity with respect to approaches to safety. For instance, the loose
hierarchy developed in the precursor report to this document, as well as the Framework of EHS themes and
Framework of Coverage of EHS Initiatives, are not differentiated based on macro conditions such as societal and
cultural points of view on the value of human life, existence of social security or healthcare systems and schema,
and so on. It is therefore important to note that not every stakeholder engaging with this work will want to start at
the same point for affecting change.
“In the UK, since the year 2000, people have been talking about and addressing stress in the workplace. In the U.S.,
even today, people don’t talk about stress. It still isn’t compensable under workers’ compensation.”
– CEO, EHS Management Consultancy
Finally, of the 80 frameworks screened for this assessment, over 85% were voluntary. The combination of voluntary,
disparate and unclear frameworks has resulted in organizations being able to pick and choose initiatives to
implement reducing the accountability of employers to pursue modern safety excellence.
19
Framework covering •O
ffers guidance •M
ental health and
stakeholders, and scenarios psychological
implementation, Mental Health based risk is still quite
resources, implementation nascent and
infrastructure, advice to help corresponding
event management Psychological
CAN/CSA-Z1003-13 EHS and ESG Safety North America firms understand metrics are
and training for how best to difficult to
issues relating improve workplace quantify –
to psychological Diversity, Equity management recommendations
health, mental and Inclusion practices to reduce may come across
wellbeing and safety psychological as being too
in the workplace safety risks simplistic
Assesses over 7,000 Serious Injuries, •R
anks the 100 • F ew guidelines on
public companies Illnesses and most sustainable how to implement
with over $1 bn Fatalities companies in the recommendations
revenue to provide world through a
guidance on
• L argely focused
Diversity, Equity clearly defined on social
Corporate Knights equality, diversity, methodology
and Inclusion responsibility
Sustainability injuries, fatalities, ESG Global based on publicly-
Rankings with less than
environmental Environment and disclosed data and half of the key
performance and Sustainability 21 ESG-related performance
turnover performance indicators relating
Ethics and indicators to environmental
Governance sustainability
Supports •C
an be used by •G
uidelines can
organizations in firms to prepare be ambiguous
reporting on health sustainability and resulting
and safety issues, worker-centric in different
and mental health in reports interpretations
GRI 403: workplaces
Occupational health EHS Mental Health Global • S tandard focuses •P
rovides lagging
and safety on workers’ indicators (e.g. it
recovery from records fatality
injuries instead of rates rather than
lost time providing proactive
•A ligned with guidance for SIIF)
ISO 45001
An international •P
rovides guidance • L imited to
forum for into roles, accidents and
engagement responsibilities, legal requirements
on EHS-related knowledge and rather than
matters, advancing skills required by proactive safety
the EHS profession Serious Injuries, EHS professionals
INSHPO through the EHS and ESG Illnesses and Global
•N
o clear definition
exchange of Fatalities
•P
rovides a around the model
benchmark for practice for EHS
evidence-based
firms on what to
practices and
expect and invest
the development
in with regards
of a harmonized
to EHS
framework
International • S upport any • F ramework is a
standard for organization guide to “socially
guidance on to behave in a responsible”
sustainable, social Diversity, Equity more social and organizational
and environmental and Inclusion environmental way behavior –
responsibility through a series focused on helping
of management firms improve
Environment and guidelines public perception
ISO 26000 EHS and ESG Global rather than adding
Sustainability • S upport social
responsibility actual safety value
reporting and
Ethics and integration with
Governance existing ISO
standards and
government
regulations
20
Framework Geographic
Framework Summary Safety Theme(s) Strengths Limitations
Category Applicability
21
HUMAN AND
ORGANIZATIONAL
PERFORMANCE
Overview
TOTAL ENVIRONMENT.
WORKER HEALTH SOCIAL AND
GOVERNANCE
Overview Overview
Serious Injuries,
Psychological Diversity, Equity Environment and Ethics and
Illnesses and Mental Health
Safety and Inclusion Sustainability Governance
Fatalities
Note that with respect to metrics, context is critical; metrics provided are intended to be directional, not prescriptive,
and an organization’s operating type, culture, location, relative maturity and many other factors influence the
selection and use of the correct performance indicators.
The profiles detailed in the subsequent sections can be used by safety professionals, business executives, investors
and policymakers to gain insight into the role and benefits of these initiatives in modern EHS programs and guide
decision-making with respect to EHS strategies, best practices, investment decisions and performance tracking.
These can be paired with the Activation Guide, available separately on nsc.org, in order to create a starting point for
action in your organization.
22
Serious Injuries,
Psychological Diversity, Equity Environment and Ethics and
Theme Illnesses and Mental Health
Safety and Inclusion Sustainability Governance
Fatalities
•S
erious injuries, •S
tate of mental •A
n organizational •P
rinciple that •P
rotection of •G
uiding principle
illnesses and wellbeing that state where people should be the environment which implies
fatalities are enables people workers subject to policies, and ability for moral conduct,
contributors to cope with from diverse processes and a company to showing
to a significant the stresses of backgrounds are practices that sustainably consideration
reduction or total life, realize their included, allowed are fair, free from maintain resources for the rights
Definition/ loss of human abilites, learn well and encouraged to bias and ensuring and relationships and interests of
Description health and work well, and learn, contribute the inclusion of with, and manage others reflected
contribute to their and challenge all stakeholders its dependencies in the processes
community co-workers without in organizational and impacts within and practices of
fear of ridicule contexts its whole business governing
and absence of ecosystem, over
interpersonal fear the short, medium
and long term
•H
ealth, Economic, • Health, •H
ealth, Resilience, • Sustainability, • Environment, •E
thics, Health,
Resilience, Ethics, Sustainability, Economic, Ethics Resilience, Society, Economic, Health, Economic,
Value Society, Reputation Society, Economic, and Reputation Reputation, Sustainability, Environment,
Creation and Sustainability Resilience, Economic, Health Reputation, Sustainability,
Reputation and Ethics Resilience, Ethics Resilience, Society
and Ethics and Society and Reputation
• ISO45001:2018 • CAN/ • CAN/ • ISO26000:2010 • ISO26000:2010 • INSHPO
• GRI 403 CSA-Z1003-13 CSA-Z1003-13 •C orporate Knights •C orporate Knights • ISO26000:2010
•C orporate Knights • ISO45003:2021 • ISO45003:2021 Sustainability Sustainability • ISO45001:2018
Sustainability • UN SDGs • UN SDGs Rankings Rankings
Framework
Rankings • GRI 403 • INSHPO • Just Capital • Just Capital
Coverage
• INSHPO • INSHPO • UN SDGs • UN SDGs
• ISO26000:2010 • CAN/ • SASB
CSA-Z1003-13
• SASB
•S afety culture • Employee • Leadership •E qual treatment • Pollution •E
thical sourcing
and leadership engagement engagement and remuneration prevention and supply chains
• Continuous • Flexible work •T ransparent goals • Impact • Sustainable •H
azard and risk
learning and •T raining and and performance assessments resource use and identification and
Initiatives/
improvement continuous leaning measurement across genders, supply chains elimination
Programs
• Group training races and •C limate change •P
PE and controls
orientations mitigation •D
EI and
•E thical hiring and • Biodiversity psychological
sourcing safety
•N ear miss and root •T raining and • Employee •B oard, executive •E nergy, GHG •P ublic and
cause analyses support engagement and and director emissions, water, community
• Worker •F requency of feedback rates diversity waste, air and sentiment polls
engagement communication •T raining and • Workforce particulate matter •E mployee turnover
indicators • Productivity support resources demographics productivity • Employee
•J ob hazard • Risk controls • Risk controls •F air Play Score and •C lean revenue and satisfaction
analyses Rating investment •S anctions and
KPIs/Metrics • Equipment • Living wage • Supplier fines
reliability and • EEOC Violations sustainability • CEO-average
process control and Worker scores employee pay
•N umber and Grievance Fines •R esource efficiency •S ick leave and
frequency of pension
corrective actions
23
The principles of HOP can be designed into any specific safety initiative by integrating checks, reviews and
communication opportunities throughout. HOP is partially embedded within safety initiatives because it is a cross-
cutting approach to risk management, but it is typically seen only in high-maturity organizations (see Figure 9).
To what extent have you seen, or expect to see, the following emerging
safety factors integrated into safety programs?
Human and
Organizational 31% 59% 10%
Performance
Notes: N=81. Data labels are rounded to zero decimal places. Percentages less than 5%
are written as numbers.
Source: New Value of Safety Survey
Figure 9. Integration of HOP in Safety Programs. As noted on page 11, the survey cohort skewed
toward higher-maturity organization representatives.
Framework Coverage
The framework assessment revealed there is little focus on HOP, with only the UN Sustainable Development Goals
encouraging a holistic approach to safety that considers the broader social and environmental context in which
organizations operate. For example, by working towards Goal Three (Good Health and Wellbeing), Goal Six (Clean
Water and Sanitation), Goal Seven (Affordable and Clean Energy), Goal Eight (Decent Work and Economic Growth)
and Goal Nine (Industry, Innovation and Infrastructure), organizations can improve safety outcomes for workers,
while creating a culture encouraging continuous improvement and innovation.
Instead of being directly covered, many of the frameworks provide recommendations that align with the HOP
philosophy, but do not reference this approach directly. For example, to improve safety outcomes most of the
frameworks assessed an underlying no-blame safety culture that promotes proactive risk mitigation through
PPE deployment and frequent EHS inspections and audits, all of which align with the HOP principles. The generic
coverage of HOP across the frameworks further emphasizes it is not a program but a risk-based operating
philosophy, which recognizes that human error is unavoidable and that an organization’s processes and systems
are greatly influenced by worker actions.
24
Organizations moving to recognize TWH are bolstering existing SIIF initiatives with mental health and psychological
safety programs. However, they are facing obstacles as these different components of TWH are currently siloed
between functions.
“Safety, HR, security and wellbeing personnel are all responsible for different dimensions of total worker health and
companies are struggling to bring the functions together. No single employee can manage total worker health due
to siloed specialism training programs.” – Director, Federal Agency
Framework Coverage
With the rising importance of stress and burnout in the workplace, TWH initiatives have evolved past the purely
physical aspects of safety to include mental wellbeing and psychological factors. NIOSH has developed a
comprehensive program focused on promoting worker health and wellbeing through such initiatives. The program
includes resources and tools for workers to prevent injuries and illnesses in the workplace while also improving
overall worker wellbeing.
The framework assessment indicated that TWH is mainly addressed through physical safety measures, particularly
in the form of preventing SIIFs. However, there is an increasing focus on promoting a positive organizational culture
that enhances safety, health and wellbeing initiatives to sustain and improve TWH in the workplace. For example,
ISO 45001 aligns with TWH initiatives by offering requirements to identify and manage risks to both worker health
and wellbeing. The assessed frameworks offer ample support to minimize physical hazards, improve worker
security and productivity, and lower rates of psychological distress and mental health problems.
25
SIIFs are usually straightforward to measure and may lead to worsened brand reputation, higher worker turnover,
higher premiums and a more unstable company due to ongoing workers’ compensation payments and litigation.
Technologies such as connected safety solutions, portable gas detection devices and real-time risk management
systems are providing EHS personnel with the ability to proactively measure and reduce SIIF risks.
7%
Positive impact
No impact
27% Negative impact
65%
Linking ESG to EHS creates a range of benefits for SIIF event reduction (see Figure 10). Increasing disclosures on
SIIFs improves transparency and drives commitments to reduce incident rates due to increased shareholder and
stakeholder pressure. ESG also facilitates good governance and work practices, which support gradual
SIIF reduction.
“With the right methods and communication, EHS can set objectives for ESG. EHS assists in identifying the
system’s issues, and the EHS and ESG departments can develop solutions to reduce SIIF events or any other safety-
related concerns.” – Chief Sustainability Officer, Mining Company
26
Primary Value SIIF reduction initiatives and active risk mitigation and eradication improve the physical,
Health
Creation mental and social wellbeing of workers.
SIIF management and avoidance offsets potential fines, legal fees and workers’
Secondary Value compensation costs. Serious incidents and negligence can result in noncompliance and
Economic
Creation loss of social license to operate having signicant financial impacts. Beyond cost avoidance,
worker productivity is seen to increase in safe environments.
Teams with robust systems for reducing SIIFs will be better able to withstand disruption and
Resilience
overcome challenges while reducing exposure to legal and financial risk.
Organizations focused on reducing SIIFs will see greater trust and participation in safety-
Ethics
related activities, with executive buy-in improving organizational safety culture and trust.
SIIFs can tarnish the brand perception of the organization, impacting employee retention
Reputation and attraction, and inhibit access to finance. SIIF reduction will reduce the risk of
non-compliance and help maintain and win new business.
SIIFs are a key ESG and sustainability metric, the reduction of which will provide valuable
improvements to ESG ratings for organizations, with benefits to financing and insurance. As
Sustainability
ESG reporting maturity on safety increases, we expect to see a greater focus on proactive
leading indicators.
Framework Coverage
SIIFs and the associated processes and mitigation strategies are extensively covered in regulations and standards
that are expected to receive only minor updates over the next five years. Guidance on SIIF reduction is provided in
five out of the ten frameworks assessed in this study.
- T
he framework is not globally mandated, and its complexity and resource intensity mean some organizations find
it challenging to implement.
- T
he content of these frameworks is focused on reporting in a consistent, comparable format rather than offering
guidance on implementation.
27
- T
his standard lacks a specific focus on SIIF reduction and can be seen as more targeted at improving external
perception as opposed to driving internal change.
“We developed Behavioural Based Safety programs and foster a safety culture among all employees so every
individual can contribute to the safety management program. We do this through participation, consultation, skill
development and employee involvement in risk assessments, and incident and near miss reporting activities.”
– Head of EHS, Steel Producer
The extensive coverage of SIIF reduction initiatives in various frameworks and standards list a number of areas to
address and provide high-level guidance for program implementation:
• Leverage global benchmarks and public or private targets on SIIF reduction provided by industrial peers using
standardized metrics to set targets and track performance
• Educate workers and safety leaders on hazard identification and SIIF risk mitigation processes
• Encourage continuous learning and safety feedback as part of incident investigations and root causes analyses
• Foster a genuine safety culture, where the reporting of safety incidents and ethical conduct are deeply understood
in relation to reducing SIIFs in the workplace
• Create a communication bridge between executive leadership, safety managers and workers most at risk of SIIFs
to ensure safety becomes everybody’s job
• Engage external stakeholders such as customers, investors, insurers and the wider community to promote a
shared sense of social responsibility to address EHS issues, such as SIIFs
• Assess the applicability of EHS technologies and employee wearables and their ability to reduce significant
workplace risks
“There was a shift about 10 years ago – beyond leading indicators like training, near misses, leadership
engagement and presenting these on dashboards. Now, we’re seeing real value in looking at compliance issues and
incident rates and tying these together with workers’ compensation costs.”
– Chief Strategy Officer, EHS Software Company
28
• Rate of engagement with safety culture surveys that assess areas of improvement
• Near miss reporting and root cause analysis recordings
• Worker engagement indicators e.g., participation rates
• Job hazard analyses and safety inspections
• Number of safety-related reports/work orders and time to complete from identification
• Monitoring and tracking equipment reliability, process control and asset integrity to understand
and prevent failure
• Contractor hiring requirements e.g., certifications
• Percentage of equipment downtime
• Number and frequency of corrective actions (elimination, substitution, engineering controls)
• Percentage of senior personnel overlooking critical design review and operatory actions
• Number of repeat findings
By focusing on leading indicators, organizations can take proactive and predictive steps to prevent SIIFs rather than
simply reacting to them after they have already occurred.
29
“At the core of every thriving business is people. If they aren’t safe and healthy and if they lack a sense
of wellbeing, they won’t be at the top of their game, and neither will their organization.”
– CEO, EHS Management Consultancy
Employers are starting to recognize the negative impact employee mental distress has on productivity, profits
and overall worker health. Prior National Safety Council studies have shown significant relationships between
mental health and physical safety, including that work injuries are more common among workers who experience
more frequent and significant symptoms of mental health problems. A recent NSC survey of 1,500 working adults
between April and May of 2023 found the average rate of injury increased from 12% for workers with no clinically
significant symptoms of depression to 53% amongst those with severe depression; a similar relationship was found
with anxiety symptoms. Eighty percent of the 81 respondents in the New Value of Safety survey said mental health
was already fully or partially embedded into safety programs. Furthermore, 51% of respondents placed mental
health and wellbeing as one of their top two priority safety risk factors (see Figure 12).
What level of priority do you assign to the following human safety risk factors?
Mental health and wellbeing 20% 31% 23% 6% 11% 4% 5%
30
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Mental Health EHS Value Creation
Mental health promotion safeguards worker wellbeing, focusing on reducing stress and
Health
burnout and promoting productivity.
Primary Value Proper consideration of mental health empowers workers to manage it actively and openly,
Sustainability
Creation thus promoting a more sustainable work environment.
Economic Improved worker wellbeing and health drives enhanced work quality and productivity.
Secondary Value Greater capabilities and support for workers enable them to handle adverse situations,
Resilience
Creation such as stress or trauma and to adapt to new challenges.
Tertiary Value Managing worker wellbeing and mental health is a focus across ethical operating and
Ethics
Creation supply chain practices.
Framework Coverage
HR functions, EHS teams and senior executives are being tasked with implementing mental health and wellbeing
strategies. In doing this, they are looking toward recognized standards and government regulations for guidance.
Such guidance is provided by five out of the ten frameworks assessed in this study.
- T
his framework is not mandatory and its complexity and resource intensity means some organizations may
struggle to put recommendations into practice.
- T
his standard outlines a management system for managing mental health, but requires organizations to take
responsibility for identifying and mitigating specific mental health risks.
31
- The SDG goals are extremely broad and do not consider local or regional challenges for addressing mental health
issues, acting more as a wish list rather than providing clear guidance on how to improve organizational
mental health.
- T
his framework does not directly require organizations to implement services to improve mental health, but
rather recommends reporting on existing services. As a result, organizations may lack the drive or focus to launch
initiatives to drive improved mental health and improved mental health management.
- While the framework provides guidance on the roles and expectations of EHS specialists and their responsibilities
with regard to mental health, the framework does not provide clear guidance on how to improve or implement
mental health initiatives.
“While firms are taking steps to address cultural barriers, not enough is being done to truly embed mental health
in day-to-day work culture. There is still a stigma around mental health, and people are not comfortable speaking
up about issues. This leaves a gap between implementing mental health policies and practically improving mental
health. Frameworks are able to offer theoretical steps for firms to implement policies that improve mental health
but lack coverage in addressing cultural barriers to the problem.”
– VP of Sustainable Finance Advisory at a Financial Services Firm
32
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Fostering a safe and open working culture, where team members can speak openly about personal health issues
or health risks, is vital to avoid exacerbating workplace health conditions. While the frameworks provide little
actionable guidance on managing mental health within high-risk and/or high-stress workplaces, there exist actions
for managers and executives to consider:
“Many environmental valuations and human capital data points come from surveys. This could be applied to
safety, but I don’t think this would always work so well for worker safety. Might be too much of an emphasis on ‘on
a scale of 1 to 10, how happy are you?’. This doesn’t get very far and is not really actionable.”
– Chief Strategy Officer, EHS Software Company
Academics and regulators are working on developing more robust metrics for measuring worker mental health, but
metrics organizations can leverage to start measuring and reporting on mental health in workplaces are:
33
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Psychological Safety
Definition and Context
Psychological safety provides individuals with a strong sense of inclusion amongst leaders and peers in the
workforce. Individuals are given a space to learn, are empowered to challenge unsafe conditions and contribute
diverse ideas without fearing negative consequences. Organizations create psychologically safe environments by
intentionally fostering a culture where employees feel safe to speak up and by having policies and procedures that
support the individual’s promotion of safe practices. With an empowered workforce, individuals at all levels of the
organization can support one another and promote reciprocal trust, ultimately saving lives.
“When you consider safety, you can no longer just consider physical safety. You now have to understand non-work-
related aspects, such as how hard is it for the employee to get to work. What is their health profile? Do they have
any illnesses? Do they have a family and support system outside of work? Without understanding this, you can’t
truly define worker safety.” – Director, Federal Agency
Psychological safety isn’t a new concept but one that has seen a resurgence in recent years due to the pandemic,
demonstrating how closely connected it is to work life, productivity and overall worker health. However, with the
rising focus on mental health and wellbeing, psychological safety remains a lower priority for organizations over the
next two years when compared to other emerging safety factors (see Figure 14).
Human and
organizational 19% 35% 25% 22%
performance
Figure 14. Lower Prioritization of Psychological Safety in the Next Two Years
34
Value Creation
Value of Safety Rationale
Level
Improved working conditions reduce the risk of mental health issues, stress and fatigue,
Health
which all can contribute to incidents in the workplace.
Primary Value
Creation
Psychologically safe environments strengthen communication and team culture, promoting
Resilience
agility and the ability to manage business shocks and challenges.
Framework Coverage
Standards impacting psychological health and safety in the workplace provide support across prevention,
promotion, guidance and implementation of mental health and wellness initiatives and processes. Psychological
safety guidance is provided in five of the ten frameworks assessed in this study.
ISO 45003:221: Improve psychological safety through better job satisfaction and productivity
- Provides information on how to recognize the psychosocial hazards that can affect workers and the economic
impact of psychological safety on an organization and society.
- T
he framework acknowledges the lack of trained workers to manage psychological health and therefore offers
top-level actions to manage hazards.
- T
he framework does not provide clear guidance on how to improve or implement psychological safety-related
initiatives but focuses on the safety professionals’ responsibilities.
- T
he framework acknowledges psychological safety-related hazards as part of a broader set of work-related
hazards, resulting in non-specific recommendations.
35
- T
he SDG goals are extremely broad and do not explore the impacts of psychological safety in the workplace.
“When you consider workers, such as those in health care or rescue professions, they often put themselves at risk
both physically and mentally during catastrophic events like flooding and fires. Responsible firms need to make
sure relevant psychological treatment and initiatives are in place to support these workers.”
– CEO, EHS Management Consultancy
Practical guidance on embedding psychological safety in safety programs is limited due to the immeasurable
nature of the theme. Guidance tends to remain high level and leaves lots of room for interpretation. Of the assessed
frameworks, only two provided advice on improving workplace psychological health and safety, which included:
• Perform regular staff meetings, surveys and informal discussions to learn what areas of the business need to
be improved.
• Develop and regularly review written policy statements that clearly outline the organizations’ intentions to improve
psychological health. Formulate commitments to working collaboratively with employees to create and sustain a
psychologically and physically healthy and safe work environment.
• Organizations should ensure workers agree with policies and actively participate in the development,
implementation and continual improvement of future psychological safety initiatives. Organizations can
implement specific committees or sub-committees for psychological health and safety in the workplace to
encourage participation and drive communication.
• Identify barriers to workplace safety by assessing hazards. Organizations should assess factors, such as current
psychological support, organizational culture, civility and respect, job demands, growth opportunities, work/life
balance and protection of physical safety.
• Set realistic goals to address identified barriers and communicate all actions to staff. For example, provide
interventions like PPE and lone worker technology should employees raise safety concerns.
• Create an environment where workers are encouraged to speak up about their feelings, doubts and shortcomings.
Workers should feel like a mistake can be made and reported without unnecessary repercussions. Organizations
may wish to also further develop their training regimes to ensure workers are fully competent and confident so
risks can be addressed before mistakes lead to SIIF events.
• Offer opportunities for employee growth and development through performance reviews and training.
• Determine the extent to which the PHSMS policy, objectives and targets are being met. Polices should be
regularly reviewed and updated.
• The organization should encourage workers to take their entitled breaks (e.g., lunchtime, sick time, vacation time,
earned days off, parental leave).
36
“We perform engagement and wellbeing surveys annually to identify gaps in our safety programs, trends and
improvement opportunities. Extra programs are put in place to drive improvement.”
– Director of HSE, Footwear Manufacturing Company
Existing frameworks have provided simple metrics and guidance to help organizations better understand how they
are currently performing and in turn, kick start their psychological safety journey. They include:
• Rate of absenteeism
• Rate of turnover
• Short-term disability (STD) and long-term disability (LTD) costs
• Worker engagement indicators e.g., participation rates
While there is no correct metric or action organizations can implement to “achieve” psychological safety,
many performance-related steps exist that organizations can take to help improve employee morale and
reduce absenteeism, including:
• Regular surveys to ensure policies are still relevant and improve worker safety
• End of employment interviews to understand employee turnover
• Data from social media websites and other websites e.g., Glassdoor, to better understand
employee feelings
• Access to anonymous hotlines and staff suggestion boxes
• Employee and family assistance programs, which give workers access to free helplines when distressed
• Percentage of leadership actively promoting psychological safety best practices
• Baseline assessments of workplace determinants of psychological health (e.g., environmental, physical, job
requirement, staffing levels)
• Psychological injury and illness statistics
• Return-to-work programs
• Incident numbers and the use of EHS mobile apps to drive incident and near-miss reporting
• Recognition and awards schemes, which include employee accomplishment awards and commitment to work
awards
• Worker fair pay
• Respectful workplace policies
• Wellness programs
• Work/life balance programs
37
In what way does, or will, the safety profession play a role in each of the
following ESG initiatives?
Voluntary sustainability
reporting 24% 43% 22% 8% 1
ESG reputational
risk management 6% 55% 27% 10% 4
Safety currently owns the initiative Safety currently supports the initiative
Safety will begin to have a role in the next 2 years No phone for safety involvement
Don’t know
Notes: N=49. Data labels are rounded to zero decimal places. Percentages less than 5% are written as numbers.
Source: Verantix Survey
While safety and ESG are interconnected, decarbonization and plastic reduction remain the key focus for corporate
ESG agendas. Although safety is yet to be fully incorporated into the context of ESG, it is starting to emerge through
the lens of Human Capital as evidenced in the Capital Coalitions Natural Capital Protocol, and Social & Human
Capital Protocol (Capitals Coalition, 2023).
Framework Coverage
Safety guidance across key ESG themes has risen as a result of global sustainability pressures and initiatives. The
framework assessment revealed a widespread focus on ESG themes, such as gender equality, worker rights, health
and wellbeing, reducing energy consumption and emissions, good governance, and commitment to laws
and regulations.
38
“Although safety comes under the ‘S’ pillar of ESG, corporate executives often only think of DEI issues.
For many business leaders the ‘S’ is vague and poorly defined.” – CSO, EHS Software Company
DEI remains an emerging safety area that is seen as partially embedded in safety programs compared to other ESG
themes, including environment, sustainability and governance. Although nascent, DEI is a focus area for businesses
to fully establish in their safety programs going forward and will receive increasing coverage as NSC and LRF plan
to release dedicated studies on this theme later in 2023.
A diverse leadership team can ensure sustainability goals are kept within scope, and
Sustainability
improve trust between stakeholders.
Primary Value A diverse and inclusive leadership team can reduce siloed and one-track thinking,
Resilience
Creation positioning the team more effectively to tackle problems and manage risks.
The full and effective participation and inclusion in society of all groups, including those
Society who are vulnerable, provides and increases opportunities for all organizations as well as the
people concerned.
In the wake of the global pandemic, prospective employees are prioritizing DEI factors, along
Secondary Value with work-life balance and wellbeing. Including a diverse team in company decision-making
Reputation
Creation can enhance an organization’s responsiveness to the preferences of an increasingly diverse
customer base.
There is a demonstrated positive link between gender equality and economic and social
Economic development. Additionally, without a DEI agenda, discrimination in the workplace can lead to
reduced productivity and higher employee turnover.
Tertiary Value
Creationn Health Without a DEI agenda, discrimination in the workplace can lead to mental illness.
Ethics A DEI agenda can increase trust and the perception of fairness amongst employees.
39
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Framework Coverage:
While regulatory coverage of discrimination due to protected characteristics (such as race, sex, religion, orientation,
etc.) varies by geography, requirements are expected to become more stringent over the next five years (see Figure 18).
For each of the following safety risk factors, how are safety regulations
expected to develop over the next five years?
Occupational
physical safety 25% 65% 5% 5%
Management of
workplace culture
40% 30% 30% 10%
Figure 18. Increasing Regulations for DEI in the Next Five Years
DEI guidance is provided in six of the ten frameworks assessed in this study.
- The framework does not include recommendations on metrics to track the performance of the DEI programs.
- These frameworks do not incorporate any implementation recommendations. Limited transparency was provided on
the scoring methodology and criticism over ratings focused on the quantity of data instead of the quality
of disclosures.
40
- The UN SDGs provide guidance on global goals and do not provide recommendations relating to implementation or
actions to achieve targets.
- T
his framework does not provide any metrics or initiative recommendations and focuses primarily on psychological
safety.
- T
his framework does not provide any initiative recommendations.
“Change should start with an announcement from the top management, followed by significant training and a non-
monetary incentive mechanism. Part of this change should include putting in place alternative and flexible ways
of work that are really designed for the needs of the employees, including people with families and kids.”
– VP of Sustainable Finance Advisory at Financial Services Firm
While practical guidance on embedding the full breadth of DEI initiatives in safety programs is scarce, the assessed
frameworks do highlight several key areas to address and provide considerations for program implementation,
which include:
41
“Surveys of workers on satisfaction scores can help to tease out the value of the attributes of safety and
understand the broader impact on worker families and communities.” – Technical Director, Consultancy Firm
Despite these challenges that academia and standards bodies are working to mitigate, there are a range of simple
metrics businesses can leverage to start evaluating, measuring and reporting on their DEI performance.
Diversity metrics:
• Non-males in executive management
• Non-males on boards
• Racial diversity among executives
• Racial diversity on the Board of Directors
• Workforce demographics (beyond gender and race including ethnicity, religion, age, sexual orientation, physical
abilities and ideologies)
Equity metrics:
• CEO-to-median worker pay
• Wage violations
• Living wage
• Fair play score
• Fair play rating (living wage portion)
Policies and legal metrics:
• Discrimination controversies
• EEOC violations and worker grievance fines
• Diversity, equity and inclusion policies
42
“When it comes to sustainability, credibility and reputation are critical topics. For example, due to reputational risks,
banks won’t finance a company that has sustainability controversies or conflicts.”
– VP of Sustainable Finance Advisory at a Financial Services Firm
Environment and sustainability is already fully or partially embedded in safety programs due to established areas,
such as chemical compliance and waste and water management already sitting within the environment, health
and safety wheelhouse. Environment and sustainability is a high priority to be incorporated into safety programs
over the next two years, above other ESG initiatives such as DEI, ESG and reputation management, and social and
governance (see Figure 19). This is likely due to the growing focus on GHG emissions management and climate
risks from stakeholders and regulatory bodies.
Environment and
sustainability
38% 16% 23% 22%
Diversity, equity
and inclusion 25% 25% 17% 33%
43
Safety initiatives that incorporate environment and sustainability directly benefit the natural
Environment environment. For example, by incorporating waste reduction initiatives and regenerating
natural spaces.
Organizations can gain a competitive advantage by meeting customer demands for
Economic sustainable products as well as investor demands for organizations to set strong
decarbonization targets and policies.
Primary Value
Creation Health Maintaining air and water quality directly impacts human physical health.
Safe and sustainable operations are integral for maintaining a sustainable economy and
Sustainability
society for all.
Environmental degradation, resource abuse and pollution event controversies can negatively
Reputation
affect an organization’s reputation and credibility.
Corporate environment and sustainability agendas often include ESG risk and climate risk
Resilience
management, which helps to develop resilience.
By sustaining natural capital, community wellbeing can be preserved. For example, time
Society
spent in green spaces can benefit mental health.
Figure 20. EHS Value Generated Through Environment and Sustainability Initiatives
Framework Coverage:
Environment and sustainability guidance is provided in five out of the ten frameworks assessed in this study.
- The framework does not include recommendations on metrics to track the performance of environment and
sustainability programs.
- These frameworks do not incorporate any implementation recommendations. Limited transparency was provided
on the scoring methodology and criticism over ratings that are focused on the quantity of data instead of the
quality of disclosures.
44
- The UN SDGs provide guidance on global goals which can be used to guide sustainability strategies, but they do
not provide recommendations relating to implementation or actions to achieve targets.
- This framework does not provide broader guidance on corporate sustainability topics or suggested action points.
“Boots on the ground environmental remediation is important for corporations and action starts with cultural
change, including allocating safety champions.” – Technical Director, Consulting Firm
Businesses should leverage materiality and risk assessments to understand their corporate impact and identify
priority initiatives. ISO 26000 provides an extensive list of approaches and strategies that organizations should
assess and employ as part of their environmental management activities. Recommendations include general
approaches as well as specific action points for pollution prevention, sustainable resource use, climate change
mitigation and adaption, biodiversity and natural habitat restoration. Hence, corporate executives should drive
boots-on-the-ground environment and sustainability action with the practical, specific guidance provided in ISO
26000 while ensuring this is backed up by cultural change and ambition from executive leaders.
45
Air Pollution
• NOx productivity
• NOx emissions
• Sox productivity
• Sox emissions
• Air pollution (pollution reduction portion)
• Particulate matter productivity
• Particulate matter emissions
• Mercury emissions
• Lead emissions to the air
Water and Waste
• Water productivity
• Total water withdrawn
• Total volume of water withdrawn from groundwater
• Total volume of water withdrawn from surface water
• Water consumption
• Percentage of total water withdrawn in regions with high or extremely high baseline water stress
• Waste productivity
• VOC productivity
• Resource use (resource efficiency portion)
Energy and Emissions
• Renewable energy percentage
• Energy productivity
• GHG productivity
• Scope one and two greenhouse gas emissions
Sustainability Policies
• Clean revenue
• Clean investment
• Climate commitments (climate change portion)
• Sustainability pay link
• Supplier sustainability score
• Sustainable products and services (sustainable products portion)
46
“Since the pandemic, it is more important than ever to think holistically about business performance. As a result,
ESG and EHS should be ready to face the difficulties of creating ethical and sustainable businesses by enhancing
health and safety.” – ESG and Sustainability Senior Consultant, Financial Services Firm
Ethics and governance are elements increasingly featured in safety programs. Social (which can be considered a
close proxy for ethics) and governance initiatives are already fully embedded into safety programs among 40% of
the respondents we spoke with in this study (see Figure 21).
To what extent do you see, or expect to see, the following ESG initiatives
intergrated into safety programs?
Environment and
48% 37% 10% 5%
sustainability
ESG-related reputation
management 23% 52% 22% 2
47
Value Creation
Value of Safety Rationale
Level
Primary Value Having a considered set of ethics that drives and influences the governance structure of an
Ethics
Creation organization will promote increased trust among employees and other stakeholders.
An ethical and well-governed company does not cut corners for short-term gains and
Health thus reduces the risk of injuries, fatalities or poor health for workers, customers and the
community.
Organizations with strong ethics and governance structures are increasingly attractive to
Secondary Value investors who view poor performance in these areas as an enterprise risk. A robust ethics
Economic
Creation and governance regime also drives best practices by employees and other stakeholders,
reducing the risk of non-compliance fines or operational shutdowns.
From decisions around product design to the approach to managing environmental risks,
Environmental well-considered ethics and governance structures reduce the risk of environmental harm
and can promote environmental benefits.
An organization with ethical principles will typically recognize the value of sustainability and
Sustainability through a strong governance structure, will truly commit to the sustainability goals of the
organization.
Strong ethics and governance promote decision-making for the long-term success of the
Resilience
organization.
Tertiary
An organization with strong ethics and governance will better avoid society-harming
Society
practices, such as fraud, corruption or exploitation.
Organizations with strong ethics and governance will be better able to build trust with the
Reputation
community, investors, insurers and customers.
Framework Coverage
Adopting appropriate ethical standards and particularly adopting a robust governance approach is already
controlled by legislation in many jurisdictions across the world. Guidance on ethics and governance is also provided
in three of the ten frameworks assessed as part of this study:
48
- This framework can be seen more to improve the external – ethical and governance – perception of organizations
rather than driving internal change to support the new value of safety.
- This framework is voluntary, and its complexity and resource intensity mean some organizations may not be able
to implement it.
• Encourage a company culture with freedom to express concerns and raise questions, to ensure issues are
reported, and where there is trust and transparency across all stakeholders
• Develop a sense of ownership at every level of the enterprise, such that the ethical impact and benefits from good
governance of the organization are shared by workers, managers and executives
• Establish a documented risk mitigation process, including hazard identification, hazard elimination, assessments
of risk levels for the hazards, preventive and protective measures and risk controls
• Unify executive business functions such that safety-related ethical, governance and other safety activities are
harmonized
Ethics metrics:
• Community discussion groups
• Paid sick leave
• Fines paid
• Sanctions deductions
Governance metrics:
• Employee satisfaction surveys
• CEO-average employee pay
• Tax paid
• Employee turnover
• Pension fund quality
49
• Review your activities against key safety frameworks to align and identify the coverage gaps with respect to
legacy and emerging EHS themes
• Perform a holistic assessment, including materiality and risk analyses, to identify how these themes impact
workers in your organization and the value they can generate to support initiative prioritization*
• Engage relevant functions to update the overarching safety and sustainability strategy, align with key frameworks
and assign KPIs to track performance
• Develop programs (such as TWH or the pillars of ESG) to establish a hierarchy of accountability and organize
workstreams (such as mental health or DEI initiatives)
• Create cross-functional committees to eradicate siloes between safety, ESG and HR, and designate Safety
Champions to drive ownership of and engagement with the safety strategy
• Develop a transformation and investment plan focused on value creation to gain leadership buy-in and support
and encourage a leader-engaged safety culture
• Create an implementation plan and delegate ownership of specific activities at the functional and individual levels
that will close the targeted gaps in your safety program*
• Develop a communication program to roll out the New Value of Safety program and the benefits this will drive,
leveraging training and engagement tools to drive adoption
• Establish mechanisms enabling learning and feedback loops that drive continuous improvement and increase the
agility and impact of safety programs*
Recommendations that include an asterisk are suggested for those just beginning their journey.
In addition, this research has been leveraged to develop a targeted Activation Guide for stakeholders to support
continuous improvement and help organizations evolve with the changing landscape of EHS available on the NSC
website. This guide enables businesses to address safety holistically and mitigate risks from multiple directions.
Regardless of current maturity level, there is an opportunity to benefit from this approach. This Activation Guide
serves to drive action on several fronts, as shown in Figure 23 below:
•M
ature operating Ratings and Ranking
Safety and Health Investors and •U
nderstand truer
philosophy Agencies
Leaders Insurance Agencies comprehensive
•M
ature core value and valuation
EHS metrics of safety and Frameworks
ESG/Sustainability health Developers
• I ntegrate elevated
Leaders • Mature social •M
ature social
and emerging
issues pillar and safety pillar and safety Government
metrics to risk vs. metrics to risk vs. Regulators
• I nfluence internal luck-based luck-based
Business leaders and gain
Leaders/Boards (decision-making) •E
nhance data • Incentivize/ NGOs and
seat at the table capture of safety encourage Researchers
and health value business
• I nfluence creation and/or community to
investors to care/ destruction mature Community/
differentiate Advocates
50
• Continued research and analysis on the landscape of ESG and other critical topics, including the publication of an
annual “Forecast” report on the state of EHS and the Future of Work
• A suite of impact mapping and valuation guides for a wide array of EHS programs and initiatives, assisting
organizations in expressing the true value of their EHS activities in the context of ESG and beyond
• A guided, interactive “journey assessment” to understand your organization’s current footing and recommended
future actions
• A series of deep and engaging workshops aimed at arming EHS and ESG practitioners with the knowledge and
tools they need to move the needle on these issues in their organizations
• Ongoing engagement with a growing group of EHS and ESG experts, with opportunities to get directly involved,
benchmark with peers and learn about new approaches in real time
We encourage all interested parties to reach out to us by contacting [email protected] for more information.
51
1 2 3 4 5 6 7
Valuable/ Topic
Framework Value of
Framework Framework unique/ implementation Significance of
identification, framework in
definition topic emerging and safety to the
name and the project
validation applicability perspective measurement framework
description context
assessment coverage
STEP 2 – Is it a framework (a structure underlying a system or concept, or a guide for implementing or
measuring a particular program)? [Yes/No]
n Needs to be a specific framework, not simply be a regulatory body or multi-purpose organization
n If no, exclude
STEP 3 – Does the framework mention any of the topics within the scope of the Value of Safety project? [Yes
No, list of coverage]
n Needs to be a framework related to or including at least one of the following:
• Reducing serious injuries, illnesses and fatalities; mental health; total worker health; psychological
safety; human and organizational performance; diversity, equity and inclusion; environmental
protections and sustainability; and social, ethical, political and reputational issues
n If the framework does not cover any of the above, exclude
STEP 4 – Extent to which the framework provides a valuable and/or unique perspective with a plurality of metrics
or novel metrics on one or more of the above topics [High/Medium/Low, with text justification]
n Provides a measure of framework quality concerning the topics within the scope of the
Value of Safety project
52
STEP 6 – How significantly is safety considered in this framework? [Majority of focus/One of key features/
Peripheral to focus/Not considered]
n T
his step considers the relevance of the framework to the objectives of the project – recognizing a new
value of safety
n Where the definition of safety could be – a “condition or judgment of acceptable control over negative
consequences caused either deliberately or by accident” or a “physical state with relative freedom from
hazards, injuries or loss of personnel and property”
Using this methodology, Verdantix identified over 80 frameworks for initial review, 29 of these frameworks met the
long list criteria and 10 were selected for the shortlist as they met the more stringent criteria (see Figure 25).
CAN/ Provides information on psychological health and safety in the Detailed framework on stakeholders, implementation,
workplace as well as prevention, promotion and guidance to resources, infrastructure, event management and training.
CSA-Z1003-13 stage implementation.
Corporate Knights Scoring methodology providing quantifiable metrics for Covers variety of detailed metrics for social issues, equality,
publicly-listed firms with revenue greater than $1bn to assess diversity, injuries, fatalities and turnover. Scheme interacts
Sustainability their sustainability. Covers business metrics alongside social, with over 7,000 public companies with over $1bn revenue,
Rankings employee, wellbeing and DEI. including well-known firms Siemens, Schneider, HP and Cisco.
Global Reporting Initiative 403: Occupational Health and Safety. Detailed framework for identifying and reporting health and
GRI Provides detailed framework for identifying mental and physical safety issues as well as mental health in workplaces.
health issues in organizations.
International Network of Safety & Health Professional International forum of EHS professionals provides a strong
Organisation focuses on the EHS profession. INSHPO provides framework based on capability rather than competency
an international forum for engagement on EHS-related matters, in applying a model code of conduct, certifications and
INSHPO advancing the EHS profession through the exchange of education of workforce on EHS.
evidence-based practices and the development of a harmonized
framework.
ISO 26000:2010, Guidance on social responsibility. Guidance Detailed guidance framework on creating and managing
document constitutes a stepping stone for organizations in both a sustainable, socially and environmentally responsible
ISO 26001 the public and private sectors who want to implement ISO 26000 business including worker safety, development and
as a means of achieving the benefits of operating in a socially social dialogue.
responsible manner.
Provides EHS guidance on implementing an EHS management Detailed guidance framework on creating and managing
system, managing risks, etc. effective EHS, reducing workplace incidents, absenteeism,
ISO 45001: 2018 reducing insurance cost, health and safety culture, reputation
staff and morale.
Provides information on EHS management, psychological Detailed description of psychological safety, definitions,
ISO 45003: 2021 health and safety at work as well as guidelines for managing organizational responsibilities and implementation guidelines
psychosocial risks. with examples.
JUST Capital search advisory council captures the American Covers contemporary corporate ESG and EHS issues as
public’s views and measures corporate behavior on issues perceived by U.S. public and provides detailed measurements
most important to the American public with defined methods. methodology.
Just Capital Most important issues according to stakeholders in 2022
were: Workers (39%), Communities (20%), Shareholders and
Governance (19%), Customers (11%) and Environment (10%).
SASB O&G Sustainability Accounting Standards Board industry-specfic Highly credible standards body that has developed its
standards identify the subset of sustainability issues most industry-specific standards through a well-considered
Exploration and relevant to financial reporting. Developed based on feedback consultation program. The Oil & Gas standard has been
Production from companies, investors and market participants. selected due to its significant safety focus.
17 Sustainable Development Goals (SDGs) for countries Wide-ranging goals covering social, environmental,
UN Sustainable worldwide, developed and developing to end poverty and use infrastructure, equality, worker and community health with
and Production strategies to improve health and education, reduce inequality and detailed implementation frameworks and success stories.
Goals spur economic growth - all while tackling climate change and
working to preserve oceans and forests.
Figure 25: Framework Assessment Shortlist Rationale 53
The focus of the survey aligned with the key research questions for the New Value of Safety project:
• What is understood by the meaning of safety today?
• Why is safety important and valuable to stakeholders across industries and geographies?
• How can current values around safety be practically integrated into everyday decision-making?
• How do existing safety measurement frameworks differ from the meaning of safety today?
The key emerging trends covered in the survey include:
• ESG and sustainability
• Mental health and wellbeing
• Psychological safety
• Human and organizational performance
• Environment, sustainability and climate-related safety
• Diversity, equity and inclusion
• Ethics, politics and reputation
The 81 survey respondents represented a range of stakeholder groups and geographies
(see Figure 26 and Figure 27).
Government 8
Business Executives 7
0 5 10 15 20 25 30
Notes: N=81.
54
North America 34
Asia 13
Europe 12
LATAM 10
0 5 10 15 20 25 30 35 40
Notes: N=81.
Qualitative Survey
Verdantix executed a range of qualitative interviews to gain detailed insights into how safety is being reinterpreted
and expanded as a result of emerging trends. A total of 10 qualitative interviews were conducted across stakeholder
groups with representatives (see Figure 28). We surveyed contacts from North America and the United Kingdom
leveraging the Verdantix research network and the NSC EHS/ESG expert working group. The qualitative survey was
focused on the same emerging trends and research questions as the quantitative survey to better facilitate analysis.
Business Executives 2
Government Administrators 1
55
Connected safety solutions – a collection of IoT devices that both provide safety alerts in the field and relay
information to a software application in real-time. [Reference: Verdantix]
Climate change adaptation – adjustments in ecological, social or economic systems in response to actual or
expected climatic stimuli and their effects. It refers to changes in processes, practices and structures to moderate
potential damages or to benefit from opportunities associated with climate change. [Reference: the UN]
Climate change mitigation – efforts to reduce or prevent the emission of greenhouse gases. [Reference: the UN]
Corporate social responsibility – a management concept whereby companies integrate social and environmental
concerns in their business operations and interactions with their stakeholders. [Reference: the UN Industrial
Development Organization]
Diversity – the characteristics of differences and similarities between people. [ISO, 2021]
Employee — an individual who is in an employment relationship with an organization, according to national law or
its application. [Reference: GRI 403]
Employee engagement — the degree to which employees invest their cognitive, emotional and behavioral energies
toward positive organizational outcomes.
Environment — natural surroundings in which an organization operates, including air, water, land, natural resources,
flora, fauna, people, outer space and their interrelationships. [Reference: ISO 26000]
Equity – the principle that people should be subject to policies, processes and practices that are fair, as far as
possible, and free from bias. [Reference: ISO, 2021]
Environmental, social and governance – issues that are identified or assessed in responsible investment
processes. Environmental factors are issues relating to the quality and functioning of the natural environment and
natural systems. Social factors are issues relating to the rights, wellbeing and interests of people and communities.
Governance factors are issues relating to the governance of companies and other investee entities. [Reference: UN
Principles for Responsible Investment]
Ethics – a guiding principle which implies moral conduct and honorable behavior, showing consideration to the
rights and interests of others. [Reference: Verma, S. and Prakash U.M]
Fatigue — the feelings of tiredness, reduced energy and increased effort needed to perform tasks. [Reference: NSC]
Gender equality — equitable treatment for women and men. [Reference: ISO 26000]
Governance – all processes of governing, the institutions, processes and practices through which issues of
common concern are decided upon and regulated. Good governance adds a normative or evaluative attribute to the
process of governing. [Reference: United Nations Human Rights Office]
Health — a state of complete physical, social and mental wellbeing, and not merely the absence of disease or
infirmity. [Reference: World Health Organization]
Hazard risk assessment – the process of evaluating the uncertainty and likelihood of a process or event negatively
affecting a worker’s wellbeing. [Reference: ISO 45001]
56
Impact — the effect an organization has on the economy, the environment and/or society, which in turn can indicate
its contribution (positive or negative) to sustainable development. [Reference: GRI 403]
Inclusion – the process of including all stakeholders in organizational contexts. [ISO, 2021]
Materiality – the principle that corporate leaders utilize to understand which environment, social and governance
(ESG) issues to prioritize in their organization. The definition of what is material can include various risk factors,
opportunities, dependencies and/or issues that have the potential to affect the cash flow and financial value
creation of a company. [References: US Securities & Exchange Commission, International Sustainable Standards
Board, Datamaran]
Mental health — a state of mental wellbeing that enables people to cope with the stresses of life, realize their
abilities, learn well and work well, and contribute to their community. [Reference: World Health Organization]
Natural capital –the stock of renewable and non-renewable natural resources (e.g., plants, animals, air, water, soils,
minerals) that combine to yield a flow of benefits to people. [Reference: Capitals Coalition]
Near miss – incidents that could have resulted in injury or property damage, even though they did not.
[Reference: NSC]
Occupational health and safety management system — set of interrelated or interacting elements to establish an
occupational health and safety policy and objectives, and to achieve those objectives. [Reference: GRI 403]
Occupational health and safety risk — a combination of the likelihood of occurrence of a work-related hazardous
situation or exposure, and the severity of injury or ill health that can be caused by the situation or exposure.
[Reference: GRI 403]
Organizational culture — a pattern of basic assumptions invented, discovered or developed by a given group that
are a mix of values, beliefs, meanings and expectations that group members hold in common and use as behavioral
and problem-solving cues. [Reference: CAN/CSA-Z1000]
Organizational resilience — the ability of an organization to anticipate, prepare for, respond to and adapt to
incremental change and sudden disruptions in order to survive and prosper.
[Reference: British Standards Institution]
Personal protective equipment — equipment worn to minimize exposure to hazards that cause serious workplace
injuries and illnesses. [Reference: OSHA]
Pollution prevention – any practice that reduces, eliminates or prevents pollution at its source before it is created.
[Reference: U.S. Environmental Protection Agency]
Psychological safety — the absence of harm and/or threat of harm to mental wellbeing that a worker might
experience. [Reference: CAN/CSA-Z1000]
Psychologically healthy and safe workplace — a workplace that promotes workers’ psychological wellbeing and
actively works to prevent harm to workers’ psychological health including in negligent, reckless or intentional ways.
[Reference: CAN/CSA-Z1000]
57
Risk — an estimate of the probability of a hazard-related incident or exposure occurring and the severity of harm or
damage that can result. [Reference: NSC]
Risk mitigation — avoiding, eliminating or reducing the probability of a hazard-related incident or exposure from
occurring. The minimization of the severity of harm or damage, if an incident or exposure occurs. [Reference: NSC]
Safety — state for which risks are judged to be acceptable. [Reference: NSC]
Safety champion – organizational leaders who demonstrate a personal commitment to worker safety health, both
on and off the job. [Reference: NSC]
Stress — the adverse reaction people have to excessive pressures or other types of demands placed on them.
[Reference: HSE]
Social license – the perceptions of local stakeholders that an organization operating in a given area or region is
socially acceptable or legitimate. [Reference: Springer]
Sustainability – the ability for a company to sustainably maintain resources and relationships with and manage
its dependencies and impacts within its whole business ecosystem over the short, medium and long term.
Sustainability is a condition for a company to access over time the resources and relationships needed (such as
financial, human and natural), ensuring their proper preservation, development and regeneration, to achieve its
goals. [Reference: IFRS]
Transparency – openness about decisions and activities that affect society, the economy and the environment, and
a willingness to communicate these in a clear, accurate, timely, honest and complete manner.
[Reference: ISO 26000]
Total worker health — policies, programs and practices that integrate protection from work-related safety and
health hazards with the promotion of injury and illness prevention efforts to advance worker wellbeing.
[Reference: NIOSH]
Wellbeing at work — fulfillment of the physical, mental, social and cognitive needs and expectations of a worker
related to their work. [Reference: ISO 45003]
Workers’ compensation – insurance providing partial medical care and income protection to employees who are
injured or become ill from their job. [Reference: CDC/NIOSH]
Work-related hazard — source or situation with the potential to cause injury or ill health. [Reference: GRI 403]
Work-related incident — occurrence arising out of or in the course of work that could or does result in injury or ill
health. [Reference: GRI 403]
Work-related injury or ill health — negative impacts on health arising from exposure to hazards at work.
[Reference: GRI 403]
Workplace — an area or location where a worker works for an organization or is required or permitted to be present
while engaging in service (including social events) on behalf of an organization. [Reference: CAN/CSA-Z1000]
58
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sustainability/ (Accessed: 31 March 2023)
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