Work Sampling Exercises
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ScribdTranslationsWork Sampling Exercises
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ScribdTranslationsWork Sampling Exercises
Problem No. 1
At a gas station, a sampling was conducted to determine if the staffing is
the appropriate one. Currently, the station has 6 fuel sales points, with a staff
a total of 12 people per shift.
A preliminary study indicated that the time required to sample the 6 points of sale was 6
minutes on average, with an associated rest supplement of 1 minute.
The activities that the operators perform in general are:
to sell gasoline
check lubricant levels
clean windows
check gasoline tank levels
receive truck with gasoline
Check tires
sell products for cars
issue invoice or receipt
charge for the sold service
To simplify the problem, consider that the workers operate at an average rate of 90%
for direct work, and 80% for indirect work
Additionally, given the work characteristics, it is possible to associate a total rest supplement to
direct work of 15%, and indirect work of 10%.
The work schedule is 8 hours per shift, working 1 shift daily, with an operating factor.
of 100%
A preliminary sampling conducted over 8 days on all workers provided the following
average results for each worker:
DAY 1 2 3 4 5 6 7 8
%Direct Work 55 60 60 66 68 66 62 64
% Work. 30 28 28 27 26 28 26 29
Indirect
a) Determine, in light of the results, whether the previous sample size is sufficient.
Consider C = 90% (z = 1.96) and an error of 10%
b) Assuming the sample size is valid, determine the workload.
Based on the workload obtained, what recommendations would you make in terms of the
staffing.
Problem No. 2
You were hired by a company to determine the staffing of 3 crews.
maintenance that work simultaneously. The 3 crews are made up of 3, 4, and 5 workers.
respectively, each crew assigned specific areas of the plant. Each crew
operates as an autonomous group, being self-sufficient in the work it performs. Given that the plant
it is a large space, the workplaces where these teams perform,
they are at significant distances from each other. The following figure describes, in general terms,
the aforementioned
1000 meters.
Crew No. 1 Crew No. 2
3 Workers 4 Workers
450 meters. 540 mts.
Squad No. 3
Analyst's office 5 Operators
1500 meters
The work schedule is from 8 am to 5 pm, with a 0.5 hour break (from 12 to 12:30).
The analyst, who has an office, needs 15 minutes to complete a full round.
sampling the 3 crews. The 15 minutes is an average time and includes the supplement of
break from this activity.
A table summarizes, with previously processed information of the results of the information.
obtained by direct sampling for the 7 days is as follows:
Day % Work C1 %Work C2 % Work C3
1 80 80 75
2 85 80 75
3 80 75 70
4 90 80 70
5 85 80 70
6 75 75 75
7 80 75 75
The crews have a similar work pace, which is considered Normal (E.V. 100%). On the other hand
part, the working conditions of the 3 teams are also equivalent, which implies a
15% rest supplement for your function.
a) Is the amount of information sufficient to draw conclusions regarding the provision of
personal? In each crew consider an error of 10% and C= 95% (Z=1.645)
b) Do you agree with the staffing of each crew? Consider a rest supplement.
total of 15%
c) How would you plan the first 5 sampling outings, if you have the numbers?
aleatorios siguientes: 600, 12, 270, 111, 80, 133, 171, 210, 300, 498, 200, 73, 242, 501, 52,
311, 411, 771, 661, 39, 40, 377, 771, 444, 800, 333, 25, 45, 67, 18, 134, 523, 44, 233, 612,
91, 211, 712, 170, 13, 70, 99, 331.
Problem No. 3
You want to determine if the staffing in a microenterprise that works 9 is correct.
daily hours, and has a staff of 9 operators. For this, a sampling was conducted.
of 4 days, where a total of 180 observations were made (45 daily observations). Breaking down
the information in 3 intervals (from 8 to 11 am, from 11 am to 2 pm, from 2 pm to 5 pm) with the following
results:
% work % work % work % work
Hour Day 1 Day 2 Day 3 Day 4
8–11 80 82 90 84
11–14 75 71 75 82
14 - 17 78 78 80 79
In each interval (3 hours) 15 observations are made. The speed estimators for both
the days are the same and for each interval are the following:
Interval E.V.
8-11 90%
11-14 95%
14-17 85%
It is requested:
a. Determine if the sample size is sufficient to establish any
recommendation. Consider Z=1.28 I=5%
b. Assuming that the sample size is correct, determine the workload of the
workers. Consider a variable rest supplement of 15%.
c. What do you think about the staffing levels? Justify your answer with numbers.
Problem No. 4
A metalworking company in the area, specializing in bearings for axles, is making a
study of work sampling of the operators, to infer information regarding the process
productive.
The following information represents the bottleneck machine, which involves a single operator.
and it is the output machine in the process (last machine). The information collected over a month
of sampling (4 weeks), divided into morning sessions (AM) and afternoon sessions (PM) is the
next:
Note: The duration of the morning shift is the same as the duration of the
afternoon.
a) Determine if the number of observations made in the morning and in the afternoon is sufficient
to standardize the unit manufacturing time. Consider I = 5% and C = 90% (z = 1.96).
b) Determine the workload of the operator, if the variable rest supplement of the
the process is 10%.