Name: Dankwah precious

Index number: 0311038224

MID-SEMESTER EXAMINATION

Q1. A.
The manual will provide simple, step-by-step guidelines to help my grandmother understand the
basic parts of a laptop and their functions. It will introduce her to essential operations such as
turning the laptop on and off, using the keyboard and touchpad, opening basic applications, and
typing documents. The manual is designed to be easy to follow, using clear instructions and
visuals to ensure a smooth learning experience, building her confidence in using a computer
independently.

B.
Content of the Manual

1. Introduction
• Purpose of the manual
• Encouraging a positive learning experience
2. Understanding Laptop Components
• Screen (Monitor): Displays text and images
• Keyboard: Used for typing, similar to a typewriter
• Touchpad/Mouse: Moves the cursor on the screen
• USB and Charging Ports: Connecting external devices and charging
• Power Button: Turning the laptop on and off
3. Getting Started
• How to turn the laptop on and off
• Understanding the desktop, icons, and taskbar
• Using the keyboard and touchpad to navigate
4. Basic Functions
• Opening and closing applications
• Using a word processor (Microsoft Word) for typing
• Saving and retrieving files
5. Connecting to the Internet
• How to connect to Wi-Fi
• Opening and using a web browser
• Basic internet safety tips
6. Using Email and Video Calls
• Setting up an email account
• Sending and receiving emails
• Making video calls (Zoom, WhatsApp)
7. Troubleshooting Common Problems
• What to do if the laptop freezes
• How to restart the laptop
• Simple solutions for internet and application issues

Format of the Manual

• Step-by-step instructions: Clearly numbered steps for easy following

• Large fonts and simple language: Making it senior-friendly
• Labeled images and diagrams: Helping visualize instructions
• Practice exercises: Small tasks after each section to reinforce learning

My classmates and I followed these process to decide on the content and format of the manual .

1. Identifying the Learner’s Needs

• Discussed the level of familiarity my grandmother has with technology (familiar with typing
but new to computers).
2. Researching Best Teaching Methods
• Looked at beginner computer guides designed for seniors.
3. Brainstorming Key Topics
• Listed the most essential functions my grandmother would need to start using the laptop
confidently.
4. Organizing Information Logically
• Arranged topics from basic to more advanced functions to ensure a smooth learning curve.
5. Creating a Draft Version
• Wrote clear step-by-step instructions with easy-to-follow language and visuals.
6. Testing with an Elderly User
• Asked a senior unfamiliar with computers to follow the manual.
7. Gathering Feedback and Revising
• Improved the guide by simplifying instructions further and adding more images where
necessary.

C.
A Step-by-Step Manual for My Grandmother

Table of Contents
1. Introduction
2. Understanding Laptop Components
3. Turning the Laptop On and Off
4. Using the Keyboard and Touchpad
5. Opening and Closing Applications
6. Typing and Saving a Document
7. Connecting to the Internet
8. Using Email and Video Calls
9. Troubleshooting Common Problems

1. Introduction

Welcome to your new laptop! This guide will help you learn how to use it step by step. Take your
time, follow each instruction carefully, and soon, you will be able to use the laptop comfortably.

2. Understanding Laptop Components

Part Function
Screen (Monitor) Displays text, images, and videos.
Keyboard Used for typing, just like a typewriter.
Touchpad (Mouse) Moves the pointer and selects items on the screen.
Power Button Turns the laptop on and off.
USB Ports Connects external devices like a flash drive.
Charger Port Used to charge the laptop battery.

Activity: Identify these parts on your laptop before moving to the next step.

3. Turning the Laptop On and Off

Turning On the Laptop

1. Locate the power button (usually at the top-right of the keyboard).

2. Press and hold it for a few seconds until the screen lights up.
3. Wait for the home screen (desktop) to appear.

Turning Off the Laptop

1. Click on the Start Button (bottom-left of the screen).

2. Select Shut Down from the menu.
3. Wait for the laptop to turn off completely.
4. Using the Keyboard and Touchpad

Typing with the Keyboard

• The keyboard works like a typewriter but includes extra buttons for special functions.
• Press the space bar to add spaces between words.
• Press Enter to move to a new line.
• Press Backspace to delete mistakes.

Using the Touchpad

• Move your finger across the touchpad to move the mouse pointer.
• Tap lightly on the touchpad to click on something.
• Press the left button below the touchpad to select an item.

5. Opening and Closing Applications

To Open an Application (e.g., Notepad)

1. Click on the Start Button.

2. Search for Notepad and click on it.
3. The Notepad window will open, allowing you to type.

To Close an Application

1. Click on the X button at the top-right corner of the window.

6. Typing and Saving a Document

1. Open Notepad or Microsoft Word.

2. Type a short sentence: “Hello, I am learning to use a computer!”
3. Click on File → Save As.
4. Type a file name (e.g., “My First Document”).
5. Click Save.

7. Connecting to the Internet

1. Click on the Wi-Fi icon at the bottom-right of the screen.

2. Select your Wi-Fi network.
3. Enter the Wi-Fi password and click Connect.
8. Using Email and Video Calls

Setting Up Email (Gmail)

1. Open a web browser (Google Chrome).

2. Go to www.gmail.com.
3. Click Create Account and follow the instructions.
4. Use your new email to send and receive messages.

Making a Video Call (WhatsApp Web)

1. Open a web browser and search for WhatsApp Web.

2. Follow the instructions to connect your phone’s WhatsApp to your laptop.
3. Click on a contact and press the Video Call button.

9. Troubleshooting Common Problems

Issue Solution.
Laptop won’t turn on Ensure the battery is charged and press the power button firmly.
Cursor is not moving Gently move your finger on the touchpad. Restart the laptop if
necessary.
Internet not working Check if Wi-Fi is connected. Restart the router if needed.

Try each step in this guide one at a time. Don’t rush! If you need help, ask a family member or
refer back to the manual.

D.
After testing the manual with an elderly person unfamiliar with computers, the following
challenges were observed:

1. Difficulty Using the Touchpad

• The user struggled with moving the cursor and clicking properly.
• They found it difficult to control the speed and accuracy of the touchpad movements.
2. Confusion with Technical Terms
• Words like “browser,” “Wi-Fi,” and “application” were unfamiliar.
• The user needed extra clarification on some terms used in the manual.
3. Uncertainty About Clicking and Double-Clicking
• The user was unsure when to single-click, double-click, or right-click.
• They sometimes clicked too many times, opening multiple windows by accident.
4. Remembering Steps
• The user found it challenging to remember steps, especially for tasks like saving a file or
connecting to Wi-Fi.

Improvements to the Manual Based on Feedback.

To make the manual more effective and user-friendly, the following improvements will be made:

1. Adding an Optional Mouse Section

• Since the touchpad was challenging, the manual will include instructions on using an
external mouse, which may be easier for some users.
2. Simplifying Technical Terms
• Difficult words will be replaced with simpler explanations. For example:
• “Browser” → “The program that lets you use the internet (Google Chrome).”
• “Wi-Fi” → “Wireless internet connection.”
3. Providing More Visual Aids
• Adding more labeled images and diagrams to explain steps clearly.
• A step-by-step pictorial guide will be included for tasks like clicking, saving files, and
opening applications.
4. Adding More Practice Exercises
• Including simple tasks like:
• “Try clicking on this icon.”
• “Practice double-clicking to open a folder.”
• “Move the cursor to the Start button and click it.”
5. Creating a Quick Reference Guide
• A short one-page summary of essential steps will be included at the end of the manual for
easy recall.

By making these changes, the manual will be easier to understand, more interactive, and more
accessible for my grandmother and other elderly users learning to use a laptop for the first time.

Q2.
a.
1.Intel Corporation
. Advanced Micro Devices (AMD)
. Apple Inc

b.

Manufacturer Latest Processor

Intel Intel Core i9-14900K
AMD AMD Ryzen 9 7950X
 Apple Apple M3 Max

Q3.
1. Speed and Efficiency – Computers can process large amounts of data quickly, perform
calculations instantly, and automate repetitive tasks, saving time and effort.
2. Storage and Organization – Computers can store vast amounts of information in digital
format, making it easy to retrieve, edit, and organize documents, images, and files.
3. Communication – Computers enable instant communication through emails, video calls, and
messaging services, connecting people globally for personal and professional interactions.
4. Automation and Productivity – Computers are used in businesses, industries, and education
to automate tasks, improve workflow, and enhance productivity through software applications
and artificial intelligence.

Q4.
a. 1.Smart Home Devices – Devices like smart thermostats, voice assistants (e.g., Alexa, Google
Home), and automated lighting systems allow for remote control and energy efficiency, making
home management more convenient.
2. Online Shopping and Delivery Services – E-commerce platforms and food delivery apps
enable people to shop for groceries, household items, and meals from the comfort of their
homes, saving time and effort.
3. Entertainment and Streaming Services – Streaming platforms like Netflix, YouTube, and
Spotify provide instant access to movies, music, and TV shows, eliminating the need for physical
media and enhancing home entertainment.

b. 1.Automation of Tasks – Software and artificial intelligence (AI) automate repetitive tasks such
as data entry, scheduling, and reporting, allowing employees to focus on more strategic work.
2. Improved Communication and Collaboration – Tools like email, video conferencing (Zoom,
Microsoft Teams), and project management software (Trello, Asana) enable seamless
communication and teamwork, even in remote settings.
3. Faster Data Processing and Analysis – Advanced computing power and cloud-based
systems allow businesses to process large amounts of data quickly, leading to better decision-
making and increased efficiency.

Q5.
a. 1.Online Learning and Digital Resources – Lecturers can use Learning Management Systems
(LMS) like Moodle, Google Classroom, or Blackboard to share lecture notes, assignments, and
educational videos. This allows students to access materials anytime, making learning more
flexible and accessible.
2. Interactive Teaching Tools – Technology enables lecturers to use smartboards, presentation
software (PowerPoint, Prezi), and virtual simulations to create engaging and interactive lessons.
These tools help explain complex topics more effectively and enhance student participation.

b. I use Google Classroom and Microsoft OneNote to organize my notes and assignments
efficiently. Google Classroom allows me to access lecture materials, submit assignments, and
receive feedback from my teachers in real time. Microsoft OneNote helps me take structured
digital notes, highlight key points, and integrate images or diagrams for better understanding.
Additionally, I use YouTube tutorials and educational websites like Khan Academy to
supplement my learning, especially for difficult subjects like mathematics and science. These
tools make studying more interactive, accessible, and effective.