Communication
Skills
by Swasti Jain and Naisha Rawat
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W H AT E X ACT LY I S Perspectives in
CO M M U N I C AT I O N ?
Communication
PURPOSE Elements of
Inform communication Perspectives are fixed ideas or beliefs
Influence Speaking and writing that shape how we understand
Express Feelings giving others. For example, if you think your
Reading and listening teacher is strict, you might feel
receiving scolded even when they speak
politely. These views can affect how
we send and receive messages.
The Anatomy of an Excellent Presentation
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FACTORS AFFECTING EFFECTIVE
The Anatomy of an Excellent Presentation
PERSPECTIVES COMMUNICATION
L ANGUAGE
Clear, Concise,
VISUAL PERCEPTION
Concrete,
PAST EXPERIENCE
Correct,
PREJUDICE
FEELINGS Coherent,
ENVIRONMENT Complete and
PERSONAL FACTORS Courteous.
CULTURE
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Verbal TYPES
communication Oral or
ADVANTAGES OF
VERBAL
Spoken COMMUNICAT ION
Verbal communication is the Communicati
sharing of information by using
words. It is what most people use as Written public speaking
a method of communication. Communicati
on:
DISADVANTAGES OF
if you do not use the right words,
VERBAL
you will cause confusion and you
COMMUNICAT ION
will not be able to communicate
what you want.
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Non-Verbal HAND MOVEMENT S, (GESTURE S)
Communication BODY LANGUA GE EXPR ESSI ON S,
FACIAL EXPRESSI ON,
POSTURE,
Non-verbal communication is the
GESTURES OR BODY L AN GUA GE
message we send to others without
using any words
TOUCH
it is observed that most of the SPACE
communication is done using body EYE CONTACT
movements (face, arms, movements,
PARALANGUAGE
etc.) and voice control (voice, tone,
pauses, etc.).
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Visual
communication
which involves sending and
understanding messages
only through images or
pictures.
The main advantage of this
type of communication is that
you do not need to know any
particular language for
understanding
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Writing Skills:
Sentences subject
verb
object
Sentences are important
because if you do not clearly
write sentences then, the
meaning of the same cannot
be understood clearly.
direct and indirect objects
Active and passive sentences
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Written skills
part of speech
A S E N T E N C E I S A G R OU P OF
W O R D S T H A T C O M M U N IC A T ES A
COMPLETE THOUGHT
USING CAPITALS
PUNCTUATION
Basic parts of speech
noun, pronoun, verb, adjective, adverb,
preposition, conjunction and interjection
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TYPES OF
SOUNDS
>VOWELS
>CONSONANTS
>DIPHTHONGS
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PRONUNCIATION
BASICS
TO COMMUNICATE WELL WHEN YOU SPEAK,
YOU NEED TO KNOW HOW TO PRONOUNCE
WORDS CORRECTLY.
CORRECT PRONUNCIATION WILL HELP YOU
EXPRESS YOURSELF IN A CLEAR AND
CONFIDENT MANNER. IT WILL ALSO HELP
OTHERS TO UNDERSTAND YOUR WORDS
EASILY.
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Greetings and Introductions
There are many ways to greet a
person. The greeting and reply to a
greeting at work is different from the
greeting and reply given to a friend.
Normal greetings are used in schools,
offices, or with elders, teachers, and
customers.They show respect and help start
conversations politely.Informal greetings
are used with friends and people we know
well.
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TALKING ABOUT SELF
You usually start by telling your name. Then
you can talk about other things, such as what
you do, your age, where you live, or even about
the things or activities that you like or dislike.
For all these sentences, you will use nouns and
verbs.
FILLING A FORM
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