Crestron MC2E

2-Series Compact Control System

with Ethernet
Operations Guide
This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON

All brand names, product names and trademarks are the property of their respective owners.
©2007 Crestron Electronics, Inc.
Crestron MC2E 2-Series Compact Control System

Contents
2-Series Compact Control System with Ethernet: MC2E 1
Introduction ............................................................................................................................... 1
Features and Functions ................................................................................................ 1
Specifications .............................................................................................................. 3
Physical Description.................................................................................................... 4
Industry Compliance ................................................................................................... 8
Setup .......................................................................................................................................... 9
Network Wiring........................................................................................................... 9
Identity Code ............................................................................................................... 9
Installation ................................................................................................................. 10
Hardware Hookup ..................................................................................................... 12
Power Supply ............................................................................................................ 12
Programming Software ............................................................................................................ 13
Earliest Version Software Requirements for the PC ................................................. 13
Programming with Crestron SystemBuilder.............................................................. 14
Programming with D3 Pro......................................................................................... 14
Programming with SIMPL Windows ........................................................................ 14
Uploading and Upgrading........................................................................................................ 15
Establishing Communication..................................................................................... 15
Programs and Firmware ............................................................................................ 16
Operation ................................................................................................................................. 17
Problem Solving ...................................................................................................................... 18
Troubleshooting......................................................................................................... 18
Check Network Wiring.............................................................................................. 21
Reference Documents................................................................................................ 22
Further Inquiries ........................................................................................................ 22
Future Updates .......................................................................................................... 22
Software License Agreement................................................................................................... 23
Return and Warranty Policies .................................................................................................. 25
Merchandise Returns / Repair Service ...................................................................... 25
CRESTRON Limited Warranty................................................................................. 25

Operations Guide – DOC. 6142A Contents • i

Crestron MC2E 2-Series Compact Control System

2-Series Compact Control System

with Ethernet: MC2E

Introduction

Features and Functions

• 2-Series engine
• Dual bus architecture
• 32-bit Freescale Coldfire® processor
• 36 MB of Internal Memory*
• Cresnet® port – master/slave selectable
• 10/100 Ethernet with SSL encryption
• Crestron e-Control®2 enabled
• RoomView® enabled
• Two Com ports (RS-232/422/485)
• Four IR/serial ports
• Four Versiport I/O ports
• Four low-voltage relay ports
• IR wireless compatible using CNXRMIRD (not included)
• Static and dynamic IP addressing
• Built-in web server
• POP3 email server for sending email
• External power supply included
• Single-space EIA rack-mountable

* For more information on internal memory, refer to “2-Series Memory & Directory Structure” in the
latest version of the Crestron 2-Series Control System Reference Guide (Doc. 6256), which is
available from the Crestron website (http://www.crestron.com/manuals).

2-Series Engine
At the heart of the MC2E is the powerful 32-bit Freescale ColdFire® processor.
Crestron's exclusive enhanced real-time operating system makes the MC2E the
fastest, most reliable control system available.

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2-Series Compact Control System Crestron MC2E

Cresnet®
Cresnet is the communications backbone for many Crestron touchpanels, keypads,
lighting controls and other devices. The Cresnet bus is a simple, yet flexible 4-wire
network that provides rock-solid bidirectional communication for numerous Cresnet
devices.

Cresnet Slave Mode

Selectable Cresnet Slave Mode enables the MC2E to be configured as a Cresnet
slave device, effectively transforming it into a Cresnet expansion module. Such
flexibility can offer a cost-effective solution for system expansion, providing a host
of additional control ports in a single module.

Ethernet
Crestron pioneered the IP-based control system to harness the vast possibilities of
Ethernet and the Internet for remote control, monitoring, programming and
diagnostics. The MC2E is designed to deliver the world's most advanced IP control
solution with full-duplex 10/100 Ethernet, built-in Web server and email client and
support for both static and dynamic IP addressing.

Crestron e-Control®2
Crestron's award-winning e-Control 2 XPanel solutions offer the most flexible range
of IP control possibilities available. Using a Windows® computer or CE/PocketPC™
PDA device, e-Control 2 provides an amazing control GUI that looks and behaves
just like a Crestron Isys® touchpanel.

Crestron RoomView®
Every Ethernet-enabled 2-Series control system works directly with Crestron's
exclusive RoomView Help Desk software for the industry's most comprehensive
facility-wide asset management solution.

SNMP
Built-in SNMP support enables network management of Crestron control systems
using third-party SNMP software. As an alternative or supplement to RoomView,
SNMP allows full control and monitoring from the IT Help Desk or NOC in a format
that is familiar to IT personnel.

SSL
All Ethernet-enabled 2-Series control systems support SSL (Secure Sockets Layer),
the industry standard for protecting sensitive network communications.

IR Wireless Option
When equipped with an optional CNXRMIRD IR receiver, the MC2E provides a
low-cost wireless control solution using any of Crestron’s IR wireless touchpanels or
a third-party universal IR remote.

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Crestron MC2E 2-Series Compact Control System

Specifications
Specifications for the MC2E are listed in the following table.
MC2E Specifications
SPECIFICATION DETAILS
Processor
CPU 32-bit Freescale Coldfire Microprocessor
Memory
SDRAM 32 MB
NVRAM 256 kB
Flash 4 MB
Operating System Real-time preemptive multi-
threaded/multitasking kernel; FAT32 file
system with long names; supports SIMPL™
Windows® and SIMPL+
Ethernet 10/100BaseT, auto-negotiating, full/half
duplex, static IP or DHCP/DNS, SSL,
TCP/IP, UDP/IP, CIP, SMTP, SNMP, built-
in Web server and e-mail client; supports
Crestron e-Control2 Xpanel and
RoomView applications
Power Requirements 12 Watts (0.5 Amp) @ 24 Volts DC
(PW-2410RU power supply included)
Available Cresnet Power 13 Watts using PW-2410RU (included) or
38 Watts using PW-2420RU (sold
separately)
Cresnet Power Usage 12 Watts (0.5 Amp @ 24 Volts DC) with no
power supply connected to the 24VDC
connector
Environmental
Temperature 41º to 113ºF (5º to 45ºC)
Humidity 10% to 90% RH (non-condensing)
Enclosure
Chassis Steel, black matte powder coat finish
Faceplate Extruded aluminum, black matte powder
coat finish with polycarbonate label overlay
Mounting Freestanding or 1U 19 inch rack mountable
(adhesive feet and rack ears included)
Dimensions
Height 1.70 in (4.32 cm) without feet;
1.80 in (4.58 cm) with feet
Width 17.03 in (43.25 cm) without ears;
19.00 in (48.26 cm) with ears
Depth 8.50 in (21.59 cm)
Weight 4.3 lbs (2.0 kg)
Included Accessories
PW-2410RU 25 Watt Regulated Universal Power Supply

(Continued on following page)

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2-Series Compact Control System Crestron MC2E

MC2E Specifications (Continued)

SPECIFICATION DETAILS
Available Accessories
PW-2420RU 50 Watt Regulated Universal Power Supply
C2N-HBLOCK Cresnet Network Distribution Block
CNSP-XX Custom Serial Interface Cable
IRP2 IR Probe
CNXRMIRD IR Receiver

Physical Description
This section provides information on the connections, controls and indicators
available on your MC2E.
MC2E Physical View (Front)

MC2E Physical View (Rear)

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Crestron MC2E 2-Series Compact Control System

MC2E Overall Dimensions

1 2 3 4 5
19.00 in
(48.26 cm)

1.70 in
(4.32 cm)

17.03 in
(43.25 cm)

8.50 in
(21.59 cm)

6 7 8 9 10 11 12 13 14

Connectors, Controls & Indicators

# CONNECTORS1, DESCRIPTION
CONTROLS & INDICATORS
1 PWR LED Indicates 24 Volts DC power supplied from Cresnet control network
or external power supply.
2 NET LED Indicates communication with Cresnet System.
3 RESET BUTTONS HW-R - Initiates system hardware reset.
SR-R - Pressing this in combination with HW-R button performs a
system restart without loading the program. Pressing it alone while
the system is running restarts the program.
4 MSG LED2 Illuminates when a message is present in the message log. To view
the contents of the message log, use Crestron Toolbox™.
5 LAN LEDs LNK – Indicates when there is a connection to the rear panel LAN
port.
ACT – Indicates communication (activity) at the rear panel LAN port.

(Continued on following page)

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2-Series Compact Control System Crestron MC2E

Connectors, Controls & Indicators (Continued)

# CONNECTORS1, DESCRIPTION
CONTROLS & INDICATORS
6 INFRARED-SERIAL (4) 2-pin 3.5 mm detachable terminal blocks IR/Serial output ports;
OUTPUT (A – D)3, 4 IR output up to 1.2 MHz;
A B C D 1-way serial TTL/RS-232 (0-5 Volts) up to 115.2k baud;
Individual signal generator per port, allowing simultaneous firing of
S G S G S G S G all ports.
IR SERIAL OUT

7 IR IN (1) 3-pin 3.5 mm detachable terminal block;

For connection of the CNXRMIRD IR Receiver (sold separately);
T R S Allows IR wireless control from Crestron or third-party universal
IR IN remotes using RC-5 IR commands.
8 I/O (1 – 4)5, 6 (1) 5-pin 3.5 mm detachable terminal block comprising (4) digital
input/output or analog input ports (referenced to GND);
Digital Input: Rated for 0-24 Volts DC, input impedance 20 kΩ, logic
1234G
I/O
threshold 1.24 Volts DC;
Digital Output; 250 mA sync from maximum 24 Volts DC, catch
diodes for use with “real world” loads;
Analog Input: Rated for 0-10 Volts DC, protected to 24 Volts DC
maximum, input impedance 20 kΩ;
Programmable 5 Volts, 2 kΩ pull-up resistor per pin.
9 RELAY OUTPUT (1) 8-pin 3.5 mm detachable terminal block comprising (4) normally
(1 – 4) open, isolated relays;
Rated 1 Amp, 30 Volts AC/DC,
MOV arc suppression across contacts.
1 2 3 4
RELAY OUT

10 COM (A – B)7, 8, 9 (2) DB9 male, bidirectional RS-232/422/485 ports;

COM A COM B Up to 115.2k baud;
Hardware and software handshaking support;
All ports support C2N-NPA8 Network Poll Accelerator10.
PIN DIRECTION DESCRIPTION
1* To MC2E (RXD-) RS-422 Receive Data (Idles low)
2 To MC2E (RXD) RS-232 Received Data
3 From MC2E (TXD) RS-232 Transmitted Data
4 From MC2E (TXD+) RS-422 Transmit Data (Idles high)
5 Common RS-232 and RS-422 Signal Common
6 To MC2E (RXD+) RS-422 Receive Data (Idles high)
7 From MC2E (RTS) RS-232 Request to Send
8 To MC2E (CTS) RS-232 Clear to Send
9 From MC2E (TXD-) RS-422 Transmit Data (Idles low)

* RS-422 transmit and receive are balanced signals requiring two lines plus
a ground in each direction. RXD+ and TXD+ should idle high (going low at
start of data transmission). RXD- and TXD- should idle low (going high at
start of data transmission). If necessary, RXD+/RXD- and TXD+/TXD- may
be swapped to maintain correct signal levels.

(Continued on following page)

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Crestron MC2E 2-Series Compact Control System

Connectors, Controls & Indicators (Continued)

# CONNECTORS1, DESCRIPTION
CONTROLS & INDICATORS
11 COMPUTER (1) DB9 female, RS-232 computer console port.
COMPUTER Connector is used when programming with a PC. The port is
Pin 1
modem compatible (modem and PC cables not included).
Supports baud rate of up to 115 kB. Use with standard DB9 straight
Pin 9
through cable. Pins 1, 4, 6 and 9 are not connected.
PIN # ABBREVIATION DESCRIPTION
2 TXD Transmit Data
3 RXD Receive Data
5 SG Signal Ground
7 CTS Clear To Send
8 RTS Request To Send

12 LAN (1) 8-wire RJ-45 with 2 LED indicators;

GREEN
LED
YELLOW
LED 10/100BaseT Ethernet port;
Green LED indicates link status
Yellow LED indicates Ethernet activity.
PIN 8 PIN 1

TYPE PIN SIGNALS

8-Position 1 TD+
RJ-45 2 TD-
3 RD+
4 Connected to pin 5
5 Connected to pin 4
6 RD-
7 Connected to pin 8
8 Connected to pin 7

13 NET11, 12 Four-position terminal block connector for data and power.

Connects to Cresnet control network.
Pin 1 (24) Power
Pin 2 (Y) Data
Pin 3 (Z) Data
Pin 4 (G) Ground
10
Expandable via C2N-NPA8 Network Poll Accelerator .
14 24 VDC11, 12, 13 (1) 2.1 mm barrel DC power jack, 24 Volt DC power input;
24VDC (PW-2410RU power supply included);
1.0A
Passes through to NET port to power Cresnet devices.

1. Interface connectors for IR-SERIAL OUT, IR IN, I/O, RELAY OUT and NET ports are provided with the unit.
2. This LED was labeled ERR on units manufactured prior to 2005. It is functionally the same; only the labeling has changed.
3. Transmission levels on the infrared–serial output connectors are in the 0 to +5 VDC range, which may not be compatible with all RS-232 devices.
4. A port can be used for either IR or RS-232 communications but not both.
5. Digital outputs are TTL values and may not work with devices requiring a “dry” contact closure (e.g. low voltage motor controllers).
6. Ports can be used for either input or output but not both.
7. The pinout of each 9-pin port is non-standard; it contains RS-422 pins in addition to RS-232. This may result in a conflict with some equipment
and therefore all nine pins should not be used. Only the required pins for each communication type should be connected. For RS-232 and –422,
pins 2, 3, 5, 7 and 8 are wired straight through.
8. Data Set Ready (DSR) and Data Terminal Ready (DTR) are not supported.

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2-Series Compact Control System Crestron MC2E

9. To support RS-485, tie pin 1 (RXD-) to pin 9 (TXD-) COM (DB9)

RS-485 BUS
and pin 4 (TXD+) to pin 6 (RXD+) in the cable. CONNECTOR
(Refer to table at right.) Tie Pins 1 & 9 -
Tie Pins 4 & 6 +
Pin 5 G
10. The Cresnet Poll Accelerator effectively increases the network speed, fan-out and device addresses by a factor of 8 for each Poll Accelerator added
to the system.
11. The MC2E can be powered via the 24 VDC jack or the NET port. Be sure to use a Crestron approved power supply as another may cause damage.
12. Use care in wiring installations to avoid applying 24 VDC to Cresnet wiring from an AC power pack as well as from a system device that contains
its own power supply. Although this condition should not cause any damage, Crestron does not recommend it. In those network configurations that
require more power than can be supplied by the primary power supply alone, disconnect the +24 VDC Cresnet wire from those devices that will be
powered by an AC power pack.
13. An optional power pack (PW-2420RU) provides 38 watts to Cresnet devices when connected to the MC2E.

Industry Compliance
As of the date of manufacture, the MC2E has been tested and found to comply with
specifications for CE marking and standards per EMC and Radiocommunications
Compliance Labelling.

NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference and
(2) this device must accept any interference received, including interference that may
cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

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Crestron MC2E 2-Series Compact Control System

Setup

Network Wiring
When wiring the network, consider the following:
• Use Crestron Certified Wire.
• Use Crestron power supplies for Crestron equipment.
• Provide sufficient power to the system.

CAUTION: Insufficient power can lead to unpredictable results or damage

to the equipment. Please use the Crestron Power Calculator to help calculate
how much power is needed for the system
(http://www.crestron.com/calculators).

• For larger networks, use a Cresnet Hub/Repeater (CNXHUB) to maintain

signal quality.
For more details, refer to “Check Network Wiring” on page 21.

Identity Code
Net ID The Net ID of the MC2E has been factory set to 02. This Net ID is defined as the
“Master” control system. The Net IDs of multiple MC2E devices in the same system
must be unique; this means there will be a master/slave relationship between units
(only the Net ID of the master will be left at 02). Net IDs are changed from a
personal computer (PC) via the Crestron Toolbox™ (refer to “Establishing
Communication” on page 15).
When setting the Net ID, consider the following:
• The Net ID of each unit must match an ID code specified in the SIMPL
Windows program.
• Each network device must have a unique Net ID.
For more details, refer to the Crestron Toolbox help file.
IP ID The IP ID is set within the MC2E’s table using Crestron Toolbox. For information
on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple
MC2E devices in the same system must be unique.
When setting the IP ID, consider the following:
• The IP ID of each unit must match an IP ID specified in the SIMPL
Windows program.
• Each device using IP to communicate with a control system must have a
unique IP ID.

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2-Series Compact Control System Crestron MC2E

Installation
Ventilation The MC2E should be used in a well-ventilated area. The venting holes should not be
obstructed under any circumstances.
To prevent overheating, do not operate this product in an area that exceeds the
environmental temperature range listed in the table of specifications. Consider using
forced air ventilation and/or incrementing the spacing between units to reduce
overheating. Consideration must be given if installed in a closed or multi-unit rack
assembly since the operating ambient temperature of the rack environment may be
greater than the room ambient temperature. Contact with thermal insulating materials
should be avoided on all sides of the unit.

Rack Mounting The MC2E can be mounted in a rack or stacked with other equipment. Two “ears”
are provided with the MC2E so that the unit can be rack mounted. These ears must
be installed prior to mounting. Complete the following procedure to attach the ears
to the unit. The only tool required is a #2 Phillips screwdriver.

WARNING: To prevent bodily injury when mounting or servicing this unit in a

rack, take special precautions to ensure that the system remains stable. The following
guidelines are provided to ensure your safety:
• When mounting this unit in a partially filled rack, load the rack from the
bottom to the top with the heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before
mounting or servicing the unit in the rack.

NOTE: If rack mounting is not required, rubber feet are provided for tabletop
mounting or stacking. Apply the feet near the corner edges on the underside of the
unit.

NOTE: Reliable earthing of rack-mounted equipment should be maintained.

Particular attention should be given to supply connections other than direct
connections to the branch circuit (e.g. use of power strips).

To install the ears:

1. There are screws that secure each side of the MC2E top cover. Using a #2
Phillips screwdriver, remove the three screws closest to the front panel from
one side of the unit. Refer to the diagram following step 3 for a detailed
view.
2. Position a rack ear so that its mounting holes align with the holes vacated
by the screws in step 1.
3. Secure the ear to the unit with three screws from step 1, as shown in the
diagram on the following page.

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Crestron MC2E 2-Series Compact Control System

Ear Attachment for Rack Mounting (this image shows a 1RU device)

USE COVER SCREWS

4. Repeat procedure (steps 1 through 3) to attach the remaining ear to the

opposite side.

Bussing Strip Installation The 2-Series compact control system is supplied with two brass bussing strips to
facilitate commoning (linking) of multiple terminal block connections. The bussing
strips are constructed with four terminal block positions and may be trimmed to size
for various applications or different devices. One strip is supplied for the 8-position
terminal block (four relays).
1. To utilize the bussing strip, determine the number of relays to be commoned
for the equipment being installed. If less than four, the strip can be trimmed
to size with a pair of scissors or wire snips.
2. Loosen the terminal block screws and insert the first leg of the bussing strip
into the first common position of the terminal block. The strip engages the
other common positions automatically.
3. Remove approximately 1/8” of the jacket from the common wire and insert
the conductor into one of the terminal block common positions. Tighten the
terminal block screws to lock the wire and bussing strip into place. Insulate
the strip by folding a piece of ¾” wide vinyl electrical tape (such as Scotch
33+) over the spine and as much of the individual legs as possible. Excess
tape at each end of the strip should be pressed closed, then trimmed to
within approximately 1/16” of the end of the strip.
4. When wiring the remaining conductors, remove approximately 1/8” of the
jacket and insert the wires into the proper terminal block positions. To
prevent the possibility of electrical shorts, it is essential that these
conductors do not touch any uninsulated portion of the bussing strip.
5. Securing a tie wrap around the bussing strip is a useful way to provide
strain relief for the wires connected to the terminal block.

Stacking Four “feet” are provided with the MC2E so that if the unit is not rack mounted, the
rubber feet can provide stability when the unit is placed on a flat surface or stacked.
These feet should be attached prior to the hookup procedure.

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2-Series Compact Control System Crestron MC2E

Hardware Hookup
Make the necessary connections as called out in the illustration that follows this
paragraph. Refer to “Network Wiring” on page 9 before attaching the 4-position
terminal block connector. Apply power after all connections have been made.
When making connections to the MC2E, consider the following:
• Use Crestron power supplies for Crestron equipment.
• The included cable cannot be extended.
Hardware Connections for the MC2E

I/O (1 - 4):
INFRARED-
TO CONTROLLABLE COM (A - B): LAN: 24VDC, 1.0A:
SERIAL OUTPUT
DEVICES TO ANY RS-232, 10/100 BASE-T AC POWER
(A - D):
FROM DEVICE OUTPUTS -422 OR -485 ETHERNET TO PACK
TO IRP2 OR
- CONTACT CLOSURES DEVICE LAN OR WEB (24 VDC, 1A)
SERIAL DEVICES
- RELAY CLOSURES

IR IN: CRESNET:
FROM RELAY OUTPUT (1 - 4): COMPUTER: TO ANY
CNXRMIRD TO CONTROLLABLE TO SERIAL PORT CRESNET
FOR RC-5 DEVICES ON PC NETWORK
CODE DEVICE

NOTE: The maximum continuous current from equipment under any external load
conditions shall not exceed a current limit that is suitable for the minimum wire
gauge used in interconnecting cables. The ratings on the connecting unit’s supply
input should be considered to prevent overloading the wiring.

Power Supply
The unit can be powered through the NET connector, the included external power
pack (PW-2410RU) or the optional power pack PW-2420RU. With the
PW-2410RU, the MC2E can provide power to peripheral Cresnet devices (via the
NET connector) up to a total of 13 watts. The PW-2420RU allows the MC2E to
provide up to 38 watts to peripheral Cresnet devices (via the NET connector).
If additional power is needed, Crestron recommends the Crestron CNPWS-75 (75
watts) External Power Supply or equivalent.

CAUTION: When using the included power pack PW-2410RU, the MC2E’s NET
connector can supply 13 watts (maximum) to Cresnet devices. Do not connect
devices that will exceed this rating as damage may occur to the power pack. To
power additional devices from the MC2E’s NET connector, use the optional power
pack PW-2420RU that can supply up to 38 Watts from the NET connector to
Cresnet devices.

NOTE: In larger system configurations that require more than the 24 VDC supplied
by Cresnet, disconnect the +24 VDC wire from the MC2E Cresnet connector and
provide the +24 VDC power to the peripheral devices by an alternate source.

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Crestron MC2E 2-Series Compact Control System

Programming Software
Have a question or comment about Crestron software?

Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron website. To post a question or view questions you have
submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
First-time users will need to establish a user account.

Earliest Version Software Requirements for the PC

NOTE: Crestron recommends that you use the latest software to take advantage of
the most recently released features. The latest software is available from the Crestron
website.

NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).

Crestron has developed an assortment of Windows-based software tools to develop

a Cresnet system. You can create a program to control the MC2E control system
using the Crestron programming tools D3 Pro™ or SIMPL Windows. Customers
whose focus is on lighting systems may prefer to use the D3 Pro software since it is
designed especially for creating lighting and environmental system control
applications. Customers already familiar with SIMPL Windows who are including a
lighting system as part of an overall control system project may prefer to continue
using SIMPL Windows. The following are the minimum recommended software
versions for the PC:
Software
TASK REQUIRED SOFTWARE VERSION
Program control system to SIMPL Windows version 2.04.00 or later
operate MC2E. with SIMPL+ Cross Compiler version 1.1 or
later and Library update 219 or later. Also
requires Crestron Database version 15.8.5
or later.
Upload program and firmware. Crestron Toolbox 1.05.02 or later.
Program with simple wizards for Crestron SystemBuilder™ version 2.0.6 or
systems using a MC2E later (requires SIMPL Windows,
(optional but recommended). VisionTools Pro-e, Crestron Database and
Crestron Engraver). Refer to software
release notes or Crestron website for other
required Crestron software packages.
Software for lighting and Crestron D3 Pro™ version 2.1.7 or later.
environmental controls (optional)
Manage MC2E systems within a RoomView® Express.
facility (optional)
IR learning software. DEAL for Windows version 3.02 or later.

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2-Series Compact Control System Crestron MC2E

Programming with Crestron SystemBuilder

Crestron SystemBuilder is the easiest method of programming but does not offer as
much flexibility as SIMPL Windows. For additional details, download
SystemBuilder from the Crestron website and examine the extensive help file.

Programming with D3 Pro

Crestron’s D3 Pro lighting software provides all the tools necessary to create a
complete Crestron lighting system for residential applications. The lighting system
includes the control system logic program, touchpanel projects and keypad
programming, documentation and real-time lighting adjustment capabilities.
As with all Crestron software, D3 Pro provides extensive right-click and drag-and-
drop functionality in addition to convenient keyboard shortcuts for frequently used
functions and commands.
Programming is organized into six system Views of the lighting system, each
providing a moveable toolbox of devices such as interfaces, fixtures and control
modules. You can add a device to your system simply by selecting it from one of the
toolboxes and dragging it to a room. The available toolboxes differ depending on the
View but all Views include a "General" toolbox that allows you to add areas and
rooms at any time.

Programming with SIMPL Windows

NOTE: While SIMPL Windows can be used to program the MC2E, it is
recommended to use SystemBuilder for configuring a system.

SIMPL Windows is Crestron’s premier software for programming Crestron control

systems. It is organized into two separate but equally important “Managers”.
Configuration Manager Configuration Manager is the view where programmers “build” a Crestron control
system by selecting hardware from the Device Library.
• To incorporate the MC2E into the system, drag the MC2E from the Control
Systems folder of the Device Library and drop it in the System Views.
Locating the MC2E in the Device Library

Program Manager Program Manager is the view where programmers “program” a Crestron control
system by assigning signals to symbols.
The symbol can be viewed by double clicking on the icon or dragging it into Detail
View. Each signal in the symbol is described in the SIMPL Windows help file (F1).

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Crestron MC2E 2-Series Compact Control System

Uploading and Upgrading

Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication. Once communication has been established, files (for example,
programs or firmware) can be transferred to the control system (and/or device).
Finally, program checks can be performed (such as changing the device ID or
creating an IP table) to ensure proper functioning.
While the next section provides an overview for communication, refer to
“Establishing Communications with the Control System” in the Crestron 2-Series
Control Systems Reference Guide (Doc. 6256) for connection details. If
communications cannot be established, refer to “Troubleshooting Communications”
in the same guide.

Establishing Communication
Use Crestron Toolbox for communicating with the MC2E; refer to the Crestron
Toolbox help file for details. There are two methods of communication.
Direct Serial Communication NOTE: Required for initial setup of Ethernet parameters.

Direct Serial Communication

SERIAL VIA CRESTRON

PC RUNNING
CABLE STCP-502PC MC2E
CRESTRON TOOLBOX OR EQUIVALENT

• The COMPUTER port on the MC2E connects to the serial port on the PC
via a serial cable (Crestron STCP-502PC or equivalent).
• Use the Address Book in Crestron Toolbox to create an entry using the
expected serial communication protocol (RS-232, auto-detect baud rate, no
parity, 8 data bits, 1 stop bit, XON/XOFF disabled, RTS/CTS disabled).

• Display the MC2E’s “System Info” window (click the icon);

communications are confirmed when the device information is displayed.

TCP/IP Communication Ethernet Communication

PC RUNNING
ETHERNET MC2E
CRESTRON TOOLBOX

• Establish serial communication between MC2E and PC.

• Enter the IP address, IP mask and default router of the MC2E via the
Crestron Toolbox (Functions | Ethernet Addressing); otherwise enable
DHCP.

Operations Guide – DOC. 6142A 2-Series Compact Control System: MC2E • 15

2-Series Compact Control System Crestron MC2E

• Confirm Ethernet connections between MC2E and PC. If connecting

through a hub or router, use CAT5 straight through cables with 8-pin RJ-45
connectors. Alternatively, use a CAT5 crossover cable to connect the two
LAN ports directly without using a hub or router.
• Use the Address Book in the Crestron Toolbox to create an entry for the
MC2E with the MC2E’s TCP/IP communication parameters.

• Display the “System Info” window (click the icon) and select the
MC2E entry.
• Use the Crestron Toolbox to create the MC2E IP table.
⇒ Select Functions | IP Table Setup.
⇒ Either add, modify, or delete entries in the IP table. The MC2E can
have only one IP table entry.
⇒ A defined IP table can be saved to a file or sent to the device.
• When using the MC2E as a “slave”, edit the “master” control system’s IP
table to include an entry for the MC2E. The entry should list the MC2E’s IP
ID (specified on the MC2E’s IP table) and the internal gateway IP address
127.0.0.1.

Programs and Firmware

Program or firmware files may be distributed from programmers to installers or from
Crestron to dealers. Firmware upgrades are available from the Crestron website as
new features are developed after product releases. One has the option to upload
programs via the programming software or to upload and upgrade via the Crestron
Toolbox. For details on uploading and upgrading, refer to the SIMPL Windows help
file or the Crestron Toolbox help file.
SIMPL Windows If a SIMPL Windows program is provided, it can be uploaded to the control system
using SIMPL Windows or Crestron Toolbox.
Firmware Check the Crestron website to find the latest firmware. (New users may be required
to register to obtain access to certain areas of the site, including the FTP site.)
Upgrade MC2E firmware via Crestron Toolbox.
• Establish communication with the MC2E and display the “System Info”
window.
• Select Functions | Firmware… to upgrade the MC2E firmware.

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Crestron MC2E 2-Series Compact Control System

Operation
Crestron 2-Series Control Systems are the brain of a complete integrated audio/visual
or automation solution, serving as the central processor and I/O interface. Every
audio, video and environmental element of the home, boardroom, classroom or
command center becomes integrated and accessible through the control system. No
matter how complex or basic, Crestron control systems are entirely custom-
programmable to attain the exact functionality required.
The MC2E is a low-cost 2-Series Ethernet control system ideally suited for any
application requiring the powerful control engine and Ethernet connectivity of
Crestron’s larger control systems but with fewer control ports. The MC2E features
two built-in COM ports, four IR/Serial ports, four I/O Versiports, four isolated relays
and Ethernet for control of video projectors, plasma displays, switchers, DVD
players, screens, lifts and much more. Additional control ports may be added using
Cresnet expansion modules or by “slaving” additional control processors (MC2E or
QM-RMC).
The MC2E employs the identical processing engine to that in Crestron’s larger
control systems and support Crestron’s full range of touchpanels, keypads and
Cresnet peripherals. It is ideal as the master control processor for a stand-alone
boardroom or home theater system and serves equally well slaved to another 2-Series
control processor to expand the number of control ports as part of a larger control
system.
The MC2E’s built-in high-speed Ethernet port and Web server provide full
connectivity and e-Control 2 Xpanel support for extensive IP-based control
capability, remote programming and diagnostics and seamless integration into very
large control networks.
The MC2E requires 12 watts of power to operate. Therefore, if you use the included
PW-2410RU power supply (rated at 25 watts), you will have 13 watts of power left
over to run additional Cresnet devices. As long as the sum total of the devices on
Cresnet does not exceed 13 watts, you will be fine. If the application requires more
than 13 watts of network power, use a PW-2420RU or CNPWS-75 in place of the
PW-2410RU.

Operations Guide – DOC. 6142A 2-Series Compact Control System: MC2E • 17

2-Series Compact Control System Crestron MC2E

Problem Solving

Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
MC2E Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Unexpected Network devices are not Use Crestron Toolbox to poll
response from communicating with the the network. Verify network
control system. control system. connection to the device.
PWR LED does Control system is not If power is supplied through
not illuminate. receiving power. an AC adapter, verify the DC
output plug is properly
attached to the control
system and that the adapter
is securely plugged into an
outlet. If power is supplied
through Cresnet cabling,
ensure the cable is securely
plugged into the NET
connector.
MSG LED Hardware or software Verify that hardware
illuminates. failure, hardware configuration matches
incompatibility with software configuration. Use
software definitions or Crestron Toolbox to display
programming error. the error log. Refer to “Error
Message Definitions” in the
latest version of the Crestron
2-Series Control System
Reference Guide (Doc. 6256)
for more details.
Compilation error Poor analog versus Confirm properly defined
RLCMCVT166 & serial signal definition in signal definition in the
RLCMCVT177. the SIMPL Windows program.
program.
System locks up. Various. Press front panel SW-R and
HW-R buttons at the same
time to bypass program and
communicate directly with the
processor. (Refer to
“Troubleshooting
Communications” in the
Crestron 2-Series Control
System Reference Guide
(Doc. 6256) for more details.
Cresnet device Device not wired Verify Cresnet wiring.
does not respond. correctly.
Improper NET ID used. Verify that device ID matches
NET ID in the program.

(Continued on following page)

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Crestron MC2E 2-Series Compact Control System

MC2E Troubleshooting (Continued)

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
System does not Various. Refer to the “System Monitor”
function. procedure following this table.
Incorrect power supply. Use a Crestron power supply.
A/V system device IRP2 or serial port not Verify placement of IRP2
does not respond. placed properly. (hold phosphor card under
IRP2 while pressing button)
and tighten serial cables.
Used wrong IR/serial Verify that proper IR or serial
port. port is defined.
Serial cable not wired Verify that serial cable is
correctly. wired correctly for RS-232,
422 or 485.
Device is not receiving User the Crestron Power
sufficient power. Calculator to help calculate
how much power is needed
for the system.

NOTE: If communication cannot be established or the control system is locked-up,

refer to “Troubleshooting Communications” in the Crestron 2-Series Control System
Reference Guide (Doc. 6256).

NOTE: Passthrough Mode enables Toolbox access to any serial controlled device
on the network. This aids in troubleshooting by allowing direct communication
between the PC and a network device (effectively “passing through” the MC2E). For
information pertaining to Passthrough Mode, refer to “Passthrough Mode” in the
Crestron 2-Series Control System Reference Guide (Doc. 6256).

System Monitor
The System Monitor allows you to reload firmware into the MC2E in the event that
you cannot load the firmware in the normal mode.
If the system does not function, perform the following procedure:
1. Connect the COMPUTER port on the MC2E to one of the COM ports
(usually COM1) on the PC. Use a straight-through RS-232 cable with a
DB9 male connector on one end and a DB9 female connector on the other.
Most commercially available cables are acceptable; they should have at
least five pins for transmit, receive, ground and hardware handshaking
(pins 2, 3, 5, 7 and 8).
2. Open Toolbox and start the Text Console (click the icon). Then, click
on the Address Book icon in the lower left corner of the window to open
the “Address Book” window.
3. In the “Address Book” window, click the “Add Entry” button and give the
new entry a name (e.g. “System Monitor”).
4. Click the arrow next to the “Device Type” drop down list. A “Warning”
window will open to inform you that this is an advanced feature. Click
Okay, then select “2-Series Control System Monitor” from the drop down
list and click Okay. When you are returned to the “Address Book”
window, make sure to choose RS-232 as the “Connection Type” and the
correct Com port next to “Port”.

Operations Guide – DOC. 6142A 2-Series Compact Control System: MC2E • 19

2-Series Compact Control System Crestron MC2E

5. Power down the MC2E.

6. While powering up the MC2E, press Alt+K then Enter, repeating Alt+K
then Enter on the keyboard until the following text (or similar) appears in
Toolbox.
System Monitor [v1.001 (0001)]
12-19-01 16:25:23 32MB RAM, 4MB FLASH
CS>
7. At the Toolbox prompt, type erase and press Enter. The following text
appears in Toobox.
CS>erase
->25%->50%->75%->100%
Done
CS>
8. Press Alt+O (not zero) on the keyboard to open the “Firmware” window,
then click Browse.
9. Find and select the correct firmware file (.CUZ or .zip) and click Open.
10. In the “Firmware” window, click Send. You will see a “Confirmation”
window asking if you have selected the right file. Click Okay and you will
see the “File Transfer” window.
11. When file transfer is completed, you will see a window asking you to
re-connect. Click Okay, then close the “Firmware” window and re-connect
using the normal Address Book entry.

Network Analyzer
To assist with troubleshooting, the unit contains Crestron’s patent-pending network
analyzer to continuously monitor the integrity of the Cresnet network for wiring
faults and marginal system performance or other network errors. For more
information on how to use the network analyzer, refer to the Crestron Toolbox help
file and use the index to search for “Network Analyzer”.

Battery Replacement
A Lithium battery is used to power the system clock within the MC2E. Under normal
conditions, it will last for approximately 10 years. In the event that the clock fails,
only an authorized technician should replace it. Refer to caution statement below.
CAUTION: Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer's instructions.

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Crestron MC2E 2-Series Compact Control System

Check Network Wiring

Use the Right Wire In order to ensure optimum performance over the full range of your installation
topology, Crestron Certified Wire and only Crestron Certified Wire may be used.
Failure to do so may incur additional charges if support is required to identify
performance deficiencies because of using improper wire.
Calculate Power CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to
do so could cause equipment damage or void the Crestron warranty.

CAUTION: Provide sufficient power to the system. Insufficient power can lead to
unpredictable results or damage to the equipment. Please use the Crestron Power
Calculator to help calculate how much power is needed for the system
(http://www.crestron.com/calculators).

When calculating the length of wire for a particular Cresnet run, the wire gauge and
the Cresnet power usage of each network unit to be connected must be taken into
consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy-
chained on the run, the Cresnet power usage of each network unit to be daisy-
chained must be added together to determine the Cresnet power usage of the entire
chain. If the unit is home-run from a Crestron system power supply network port, the
Cresnet power usage of that unit is the Cresnet power usage of the entire run. The
wire gauge and the Cresnet power usage of the run should be used in the following
equation to calculate the cable length value on the equation’s left side.
Cable Length Equation

Where: L = Length of run (or chain) in feet

40,000 R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM 2 ))
L< or 1.6 Ohms (Cresnet HP: 12 AWG (4 MM 2 ))
RxP
P = Cresnet power usage of entire run (or chain)

Make sure the cable length value is less than the value calculated on the right side of
the equation. For example, a Cresnet run using 18 AWG Crestron Certified Wire and
drawing 20 watts should not have a length of run more than 333 feet. If Cresnet HP
is used for the same run, its length could extend to 1250 feet.

NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One
twisted pair is the +24V conductor and the GND conductor and the other twisted
pair is the Y conductor and the Z conductor.

Strip and Tin Wire When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid
nicking the conductors. Twist together the ends of the wires that share a pin on the
network connector and tin the twisted connection. Apply solder only to the ends of
the twisted wires. Avoid tinning too far up the wires or the end becomes brittle.
Insert the tinned connection into the Cresnet connector and tighten the retaining
screw. Repeat the procedure for the other three conductors.
Add Hubs For larger networks (i.e., greater than 28 network devices), it may become necessary
to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the
network. Also, for networks with lengthy cable runs it may be necessary to add a
Hub/Repeater after only 20 devices.

Operations Guide – DOC. 6142A 2-Series Compact Control System: MC2E • 21

2-Series Compact Control System Crestron MC2E

Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron website (http://www.crestron.com/manuals). This link will provide a list
of product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
2-Series Control Systems Reference Guide

Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(http://www.crestron.com/offices) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website
(http://www.crestron.com/onlinehelp) to ask questions about Crestron products.
First-time users will need to establish a user account to fully benefit from all
available features.

Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the MC2E, additional information may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.

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Crestron MC2E 2-Series Compact Control System

Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and
Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable,
associated media, printed materials and “online” or electronic documentation (the “Software”).
BY INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN
AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER
AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF
THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.
IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT,
CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT
INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND
MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO
DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.
LICENSE TERMS

Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine
readable object code together with the related explanatory written materials provided by Crestron (b) on a central processing unit
(“CPU”) owned or leased or otherwise controlled exclusively by You and (c) only as authorized in this Agreement and the related
explanatory files and written materials provided by Crestron.
If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy
is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of
the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.
You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written
consent of Crestron.
If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed
may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up
copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from
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The Software is designed as a software development and customization tool. As such Crestron cannot and does not
guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development
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The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and
reserves all rights not expressly granted in writing.
OTHER LIMITATIONS

You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use
the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your
license is also terminated.
You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.
You may not reverse engineer, decompile or disassemble the Software.
You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited
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If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement,
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agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings,
communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event
of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have
provided such waiver.

Operations Guide – DOC. 6142A 2-Series Compact Control System: MC2E • 23

2-Series Compact Control System Crestron MC2E

If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within
thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid
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This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles.
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CRESTRON LIMITED WARRANTY

CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a
period of ninety (90) days from the date of receipt and (b) that any hardware accompanying the Software will be subject to its own
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CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for
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Notwithstanding any agreement to maintain or correct errors or defects, Crestron shall have no obligation to service or
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maintained in accordance with the manufacturer’s specifications or causes other than ordinary use; (2) improper installation by anyone
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ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED
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CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND
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MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR
AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS
WARRANTIES.

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Crestron MC2E 2-Series Compact Control System

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number and
return address.
2. Products may be returned for credit, exchange or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if
any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Trademark Information
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark
of Microsoft Corporation. Windows95/98/Me/XP/Vista and WindowsNT/2000 are trademarks of Microsoft Corporation.

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Crestron Electronics, Inc. Operations Guide – DOC. 6142A
15 Volvo Drive Rockleigh, NJ 07647 (2008091)
Tel: 888.CRESTRON 06.07
Fax: 201.767.7576 Specifications subject to
www.crestron.com change without notice.