Personal letter

1. Introduction
• How’re you doing recently / getting on? / How are things going on?

• I am really excited / elated / thrilled to receive your letter / What an amazement to see my

mailbox embrace your letter.

• While I am really excited / elated / thrilled to receive your letter, I’m so sorry to know you’ve

been caught in a dilemma of ___ / have been perplexed / worried / baffled about ___
• I knew this already when I read your Instagram post mentioning you are upset about your

current situation. As your soul mate / best friend / companion, I suggest that ___
• I know you have endured a turbulent time

• I can definitely / certainly / totally understand your concerns / worries / trepidation

2. Body paragraph
• I know that you must be a bundle of nerves at the moment

• I have unshakable confidence that you can overcome the obstacles / pull this off

• Worry not, it is absolutely acceptable as ___.

• Suggestion: Alternatively, you should try

• Bear in mind that ___

• It is vitally important to ___

• To be frank / honest, ___

• Appreciation: I believe my friend is mature / clear-minded enough to make the best / the most

appropriate decision.
• Own experience: I am the exact example you can refer to.

3. Ending
• All the best to you for ___

• That’s all I have for now. I wish you all the strengths during this tough time.

• I have faith in you that you can overcome these seemingly insurmountable obstables / hurdles.

• I’m sure there will be opportunities awaiting you as long as you draw on good use of every

experience you encountered to better equip yourself.

• Do write me after the ___. Wish you best of luck!

• Looking forward to receiving your reply.

 Report

1. Suitable title
• A Report on ___

• A Comparison of ___

• An Investigation into ___

• An Analysis of ___

2. Introduction
• This report has been prepared in order to further investigate into ___

3. Body paragraphs
Express facts about the survey results:
• An overwhelming majority of people suggested that ___

• The majority / minority of the respondents expressed approval / disapproval of ___

• A significant / small percentage of those interviewed reported that ___

• There is an alarming increase of ___

• There is a sudden / gradual increase / decrease in ___

Express generalisation from the survey results:

• This fact illustrates / confirms / indicates that ___

• The underlying reasons for ___ are ___

• The study conducted evidently shows the problem of ___

• The undesirable situation can be attributed to ___

4. Conclusion
→ summarise the above information and may include suggestions and recommendations
Summarise:
• On the whole, ___

• All in all, ___

• The main conclusion that can be drawn is that, ___

• On the basis of the survey findings mentioned above, it would seem that ___

Recommendations:
 • In light of these findings, we have the following suggestions and recommendations to help

solve the problem.

• One suggestion being put forward is ___

• Prompt actions should be taken to rectify the situation without further delay

• Launch a review of how overseas jurisdictions combated the problem

• Introduce penalties targeting ___

Argumentative essay / Letter to the Editor

1. Title OR Dear Sir/ Madam,

• __ is a must / Zero tolerance for ___

• Is ___ a boon or bane to _(target)_

• xxx - a laudable policy

• xxx - a leap in the dark

2. Opening
• With just a few clicks on the keyboard and the mouse, you will see articles and photos about

___ flooding your news feed.

• A recent article on the development of ___ / the phenomenon of ___ has stirred up /

triggered heated controversies.

• The issue of whether xxx has hit the headlines.

• The phenomenon of ___ is not uncommon / ubiquitous

Your stance (argumentative)

• There is a diverse spectrum of opinions of xxx.

• The advocates cling to the idea … while critics point their fingers at / frown upon _____

• Divergent as people’s views on this issue in question may be, I am in favour of the idea

because its benefits outweigh its drawbacks.

Examine the issue (expository)

• Both sides of the argument are supported by cogent reasons.

• It is worthwhile to explore the positive and negative aspects of xxx so that we can judge if it

is desirable / advisable for sb. to do sth.

3. Body paragraphs
• Constructive as this suggestion may sound, implementing this measure would invariably lead

to a host of problems
• Every coin has two sides

4. Counter arguments
• Critics put forth the idea that ___. However, I am certain that this is not the case

• This argument may seem reasonable on the surface, but upon closer inspection, it does not

hold.

5. Conclusion
• Taking all aspects into account, it is my firm conviction that svo

Letter of complaint (To the company / To the Editor)

1. Introduction

Directly to the company:

• I am writing to lodge a complaint about …

• I find … far from satisfaction / failed to live up to my expectations.

• My experience in the above mentioned period / event was nothing but a mess.

To the Editor:
• I would like to express my discontent with …

• The services there failed to live up to my expectations.

2. Body paragraphs

→ Structure:
1. Original expectation
2. Observations (5 senses)
3. Development + elaboration (give details)
4. Impacts (on you / other users)
 5. Feelings (disgust, dreadful, disappointed)

→ Useful points
1. Physical environment (appalling facilities / overcrowding / unhygienic)
2. Human resources (indifferent attitude of the staff / poor coordination)
3. Advertisements (misleading / exaggerated / violate the Trade Description Ordinance
)
4. After-sales services (late delivery / no response on the consumers’ hotline)
5. Hygiene (Toilet: water overflowing / faeces everywhere / cockroaches crawling // Food:
rotten meat / insects crawling / lack of selection)
6. Terms and conditions (require for refund or replacement)

• The first thing in mind is the … (e.g. poor service by the front desk counter staff / concierge)

• Equally frustrating was …

• Another thing that I find disappointing is that …

• We have been filled with dismay by the appalling conditions in …

• To my dismay/discomfort, (the soup was spilt all over my new dress.)

• Never had I expected paying a visit … could be so disappointing.

• We were really disappointed and upset.

3. Conclusion

Directly to the company:

• While my experience was dreadful and left me and my family very upset, I am convinced that

it is merely an isolated incident, and you will take the matter seriously to prevent the
recurrence of similar situations.
• I hope to receive an apology letter from the management board of your company. (for strong

letter) Otherwise, I will not hesitate to contact local news reporters and have my
experience reported.
• (ask for refund) Only with a full refund can my anger be relieved and loss be compensated. I

anticipate your earliest response.

To the Editor:
 • I hope that no other consumers would commit the same mistake as I did and never set foot

into this shop until the service has been significantly improved.

Letter to the Principal / Speech to the school

1. Sample sentences
• Being the microcosm of society, the school has the responsibility to teach students to

distinguish right from wrong, which is evident in our strict school rules.
• Schools should not only be teaching knowledge in textbooks but also allow students to

develop mentally and morally, which help us integrate into society.

• The prime objective of setting up … is not to … but to …

• Our school places premium on …

• The policy can equip them / prepare them for future challenges

• Idealistics as it may seems, immersing in such kind of environment would help shape your

future character, thus enhancing your future personal development.

Proposal / Proposal Letter

1. (Dear ___)

2. Background
• As a student (or other identity), I am submitting the following proposal on how to make the

activity more fruitful and appealing to somebody (target audience).

3. Body paragraphs

4. Ending
• As a student who lacks experience in organizing large scale activities as such, I may not be able

to give comprehensive recommendations on the most suitable activities for the campaign.
• However, it is my firm belief that the proposed activities can contribute a part.

• Thank you very much for your kind attention and I hope my proposal will be given due

consideration.
 Debate speech

Opening
• Good morning respected judges, my honourable opponents and members of the audience.

• It is an honour here to speak of my view on the topic of xxx

• Our team strongly agrees / is strongly opposed to this motion on the following grounds.

Interactions
• Isn’t it clear that …?

• Let me tell you a fact …

• You may wonder …

• I bet all of you …

Counter-argument
• Our worthy opponents (opposition / proposition side) may tell you …

• However, this is not the case / is merely an isolated incident.

AMnougn.tn Hmsaidthat …
,
thenwistlawedbeamu

Ending
• We firmly believe that …

• I sincerely hope that you will support our team’s stance.

• Today’s motion should / should not stand. Thank you.

Disclaimer:
* Information has been extracted from different sources.
* Please do not repost.