Branch Name FrCode Franchise Name Ticket No
Mohali Service Branch 3010855 Sai Enterprises 2011436279
Mohali Service Branch 3010855 Sai Enterprises 2011436276
Mohali Service Branch 3010855 Sai Enterprises 1017004851
Mohali Service Branch 3010855 Sai Enterprises 2011435877
Mohali Service Branch 3010855 Sai Enterprises 1017004089
Mohali Service Branch 3010855 Sai Enterprises 2011434897
Mohali Service Branch 3010855 Sai Enterprises 2011434518
Mohali Service Branch 3010855 Sai Enterprises 2011431154
Mohali Service Branch 3010855 Sai Enterprises 2011431150
Mohali Service Branch 3010855 Sai Enterprises 1016996996
Mohali Service Branch 3010855 Sai Enterprises 1016993827
Mohali Service Branch 3010855 Sai Enterprises 1016993827
Mohali Service Branch 3010855 Sai Enterprises 1016978788
Mohali Service Branch 3010855 Sai Enterprises 2011418309
Mohali Service Branch 3010855 Sai Enterprises 2011418309
Mohali Service Branch 3010855 Sai Enterprises 2011418301
Mohali Service Branch 3010855 Sai Enterprises 1016975059
Mohali Service Branch 3010855 Sai Enterprises 1016902828
Customer Code Customer Name Pincode Call Type
0022970604 Kuldeep ... 160062 Installation Call
0022970604 Kuldeep ... 160062 Installation Call
0021468441 Bikram Singh 160071 Service Call
0025603333 Ishan Sharma . 160071 Installation Call
0021173411 Parminder Singh 160059 Service Call
0022970604 Kuldeep ... 160062 Installation Call
0025657496 Gurvindar Singh . 140306 Installation Call
0024299802 Monmohan Singh 160055 Installation Call
0024299802 Monmohan Singh 160055 Installation Call
0022666011 Ram Kumar Singh Singar 140306 Service Call
0025605036 Indus Hygiea . 160055 Service Call
0025605036 Indus Hygiea . 160055 Service Call
0025646039 Laximan .k 160071 Service Call
0021640272 Suman Goyal 140306 Installation Call
0021640272 Suman Goyal 140306 Installation Call
0021640272 Suman Goyal 140306 Installation Call
0021562538 Abhishek Singla 140308 Service Call
0024250455 Man Mohan Singh 160055 Service Call
Product Model Serial Number Machine Status
AC Split Ac 1.5 T 5s Ci205gd32rgn1 - Idu NA
AC Split Ac 1.5 T 5s Ci205gd32rgn1 - Idu NA
AC Split Ac 1.5 T Ci1832c223g3- Idu NA
AC Split Ac 1.5 T 3s Ci183gn22rgm1 Idu NA
AC Split Ac 1.0 T 3s Ci 2102592503173359G1 Warranty
AC NA
AC Split Ac 1.0 T 3s Ci133sl11rgm1 - Idu NA
AC Split Ac 1.0 T 3s Ci133ss11rgm1 - Idu NA
AC Split Ac 1.0 T 3s Ci133ss11rgm1 - Idu NA
AC Split Ac 1.5 T Ci18 204807221207004744 OG
AC Split Ac 1.5t Iahi18 205118230126001976 OG
AC Split Ac 1.5t Iahi18 205118230126001976 OG
AC NA
AC Split Ac 1.0 T 3s Ci133bi11rgn1 Odu NA
AC Split Ac 1.0 T 3s Ci133bi11rgn1 Odu NA
AC Split Ac 1.5 T 3s C 2093902503284203N9 NA
AC Split Ac 1.5 T Ci18 201585220122006419 NA
AC Split Ac 1.5 T Ci1832d223gn1 - Idu NA
DOP DOI TECHNICIAN CODE Service Type
1/1/1900 12:00: 1/1/1900 12:00: 0024493483 Minor
1/1/1900 12:00: 1/1/1900 12:00: 0024493483 Minor
1/1/1900 12:00: 1/1/1900 12:00: 0024493483 Minor
1/1/1900 12:00: 1/1/1900 12:00: 0024493483 Minor
4/18/2025 12:004/20/2025 12:000024493483 Minor
1/1/1900 12:00: 1/1/1900 12:00: 0024493483 Minor
1/1/1900 12:00: 1/1/1900 12:00: 0024493483 Minor
1/1/1900 12:00: 1/1/1900 12:00: 0024493483 Minor
1/1/1900 12:00: 1/1/1900 12:00: 0024493483 Minor
4/5/2023 12:00: 4/5/2023 12:00: 0024493483 Minor
5/29/2024 12:005/29/2024 12:000024493483 Major
5/29/2024 12:005/29/2024 12:000024493483 Major
1/1/1900 12:00: 1/1/1900 12:00: 0024493483 Minor
1/1/1900 12:00: 1/1/1900 12:00: 0024245066 Minor
1/1/1900 12:00: 1/1/1900 12:00: 0024245066 Minor
1/1/1900 12:00: 1/1/1900 12:00: 0024245066 Minor
4/27/2022 12:004/27/2022 12:000024493483 Minor
1/1/1900 12:00: 1/1/1900 12:00: 0024493483 Minor
Call Book Date DAYS OLD Dealer Name
6/6/2025 9:28:07 AM 0 SETHI SALES
6/6/2025 9:26:33 AM 0 SETHI SALES
6/5/2025 9:23:26 PM 1
6/5/2025 9:07:35 PM 1 IFB Point-Sector 70
6/5/2025 6:19:32 PM 1 AMAFLIP INDIA PRIVATE LI
6/5/2025 6:16:04 PM 1 SETHI SALES
6/5/2025 4:47:54 PM 1 CRM Dummy Dealer-GOA.
6/4/2025 9:02:38 PM 2 AMAFLIP INDIA PRIVATE LI
6/4/2025 9:02:35 PM 2 AMAFLIP INDIA PRIVATE LI
6/4/2025 8:40:21 PM 2
6/4/2025 2:31:49 PM 2
6/4/2025 2:31:49 PM 2
6/2/2025 5:49:19 PM 4
6/2/2025 2:27:34 PM 4 IFB Website-Chennai
6/2/2025 2:27:34 PM 4 IFB Website-Chennai
6/2/2025 2:25:37 PM 4
6/2/2025 1:14:22 PM 4 Perfect Electroworld
5/24/2025 11:31:13 AM 13
Report for Pending call
Service Executive Name Technician Name Pending Reason
HITESH KUMAR Gurpartap Singh
HITESH KUMAR Gurpartap Singh
HITESH KUMAR Gurpartap Singh
HITESH KUMAR Gurpartap Singh
HITESH KUMAR Gurpartap Singh
HITESH KUMAR Gurpartap Singh
HITESH KUMAR Gurpartap Singh
HITESH KUMAR Gurpartap Singh
HITESH KUMAR Gurpartap Singh
HITESH KUMAR Gurpartap Singh
HITESH KUMAR Gurpartap Singh Spares Not Available At Franch
HITESH KUMAR Gurpartap Singh Spares Not Available At Franch
HITESH KUMAR Gurpartap Singh Cancellation Request Verificati
HITESH KUMAR Gurwinder Singh
HITESH KUMAR Gurwinder Singh
HITESH KUMAR Gurwinder Singh
HITESH KUMAR Gurpartap Singh
HITESH KUMAR Gurpartap Singh Cancellation Request Verificati
or Pending call
ESCLATION LEVEL Scheduled date Spare SpareDesc
NA 6/6/2025 10:00:00 AM
NA 6/6/2025 10:00:00 AM
NA 6/6/2025 9:00:00 AM
NA 1/1/1900 12:00:00 AM
NA 6/6/2025 9:00:00 AM
NA 1/1/1900 12:00:00 AM
NA 6/6/2025 9:00:00 AM
NA 1/1/1900 12:00:00 AM
NA 1/1/1900 12:00:00 AM
NA 6/5/2025 1:00:00 PM SR720OTSCC010 Service Charge-Major(Major City)CD
NA 6/5/2025 9:00:00 AM SR720OTSCC010 Service Charge-Major(Major City)CD
NA 6/5/2025 9:00:00 AM AC911ELCMP440 Compressor and accessories 92014-000804
NA 6/3/2025 9:00:00 AM
NA 6/3/2025 9:00:00 AM
NA 6/3/2025 9:00:00 AM 8903287090202 15A Stabilizer 150~290 Volt IVS 1605 WMT
NA 6/3/2025 9:00:00 AM
NA 6/3/2025 9:00:00 AM SR720OTSCC010 Service Charge-Major(Major City)CD
NA 5/26/2025 1:00:00 PM
Additive AdditiveDesc Accessories AccessoriesDesc
rge-Major(Major City)CD
rge-Major(Major City)CD
and accessories 92014-000804
8903287080210 AC OUTDOOR UNIT STAND
er 150~290 Volt IVS 1605 WMT
rge-Major(Major City)CD
Problem Category1 Problem Category2 Problem Category3
Air Conditioner Air Conditioner not Working
Air Conditioner Air Conditioner Swing not working
Air Conditioner Air Conditioner not Working
Air Conditioner Air Conditioner not Working
Air Conditioner Air Conditioner not Cooling
Problem Category4 Problem Description Contact Centre Remark
Date Range :5/1/2025 12:00:00 AM - 6/6/2
Branch Remark Franchise Remark Status Created By
Assigned DECANEELK
Assigned DECANEELK
Assigned MYCAAMEEA
Assigned BTCH_BGDJOB
Assigned DECAAMIJA
Assigned BTCH_BGDJOB
Assigned BHCADEESA
Assigned BTCH_BGDJOB
Assigned BTCH_BGDJOB
Assigned MYCAASMIY
Pending DECAVIJAK
Pending DECAVIJAK
Pending KACAANUPR
Assigned DECAMUKEC
Assigned DECAMUKEC
Assigned DECAMUKEC
Assigned DECANANDI
Pending DECAANUKS
5/1/2025 12:00:00 AM - 6/6/2025 12:00:00 AM
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