Sales Forecasting – potential benefits
Reduced risks
The production department is aware of the number of units
required
The marketing department is aware of the number of units to
be distributed
Accurate workforce planning
Accurate cash flow forecasts and planning
Forecasts may not be completely accurate due to the dynamic
business environment.
Based on market research – primary and secondary
Existing products – ask expert opinion/use past sales to
forecast future
Sales-force composite
Add individual predictions of future sales of all sales
representatives in the business
Sales force representativeness are required to keep close
contact with consumers – retails, wholesalers
Allows them to understand market trends and estimate future
demand
Quick
Cheap
Ignores macro-economic changes/developments
Sales maybe overestimated
Delphi method
Long range of qualitative forecasting which obtains forecasts
from a panel of experts
They are anonymous
Facilitator collects and coordinates with experts
Several questionnaires round maybe done
Delphi method increases chances of accuracy
Consumer surveys
Questions maybe quantitative or qualitative
Better accuracy – sample must be large, represent the target
market
Time-taking
Can use an agency, expensive but accurate
Jury of experts
It uses senior managers who meet and develop forecast based
on their knowledge and experience
Cheaper
Quicker
Lacks external viewpoint
Quantitative sales forecasting methods
Correlation – establishing causal relationships
Relations between sales and other factors maybe identified
and used to make predictions
Establishing correlation doesn’t indicate cause or effect
Doesn’t consider other factors of change
Time-series analysis
Based on sales data
Extrapolation
Basing future predictions on past results
Results plotted on a time-series graph, extending the line to
identify future trends
Assumes sales patterns are stable
Not accurate
Doesn’t consider other factors
Moving averages
Helps identify the underlying factors which are expected to
influence sales:
o Trend
o Seasonal fluctuations
o Cyclical fluctuations
o Random fluctuations
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Four quarter moving total – add sales revenue of 4 quarters
Eight quarter moving total – add 2 four quarter totals
Quarterly moving average – eight quarter total/8
Seasonal variation – sales revenue – quarterly average
Average seasonal variation = add seasonal variation of
different years in the same quarter divided by number of years
Moving-average sales forecasting
methods – evaluation
Useful to identify and apply seasonal variation to predictions
Reasonably accurate for short-term forecasts in stable
economic conditions
Assists planning for each quarter in the future
Complex
Less accurate, external environment changes
In the long run, qualitative data is more accurate