Workload Analysis ...
An
Essential Planning Element
What is Workload Analysis?
Workload Analysis is a methodology to determine the time, effort and resources
necessary to carry out the department’s operations, resulting in identifying the
organization’s actual needs of human resources both in terms of quality and quantity, and
develop these resources to achieve the goals and strategies that the organization wants to
achieve in the various work sites.
Why Workload Analysis?
Identifying the actual needs of human resources both in terms of quality and
quantity in the short term and long term.
Identifying the current and future training needs, which facilitate designing training
programs according to actual needs.
Maintaining the appropriate number of employees in the work system, to ensure not
to prevent or delay executing tasks.
The goal of workload analysis as a part of human resource management is to have:
The right number of people
With the right skills
In the right place
At the right time
With the right attitude
Doing the right work
At the right cost
With the right work output.
How to analyze work load?
1. Determine the position level.
2. Estimating available working time.
3. Determine work load components.
4. Setting activity standards.
5. Establishing standard workload.
6. Determine the staff requirement.
7. Analyzing and interpreting results.
Corrective actions:
Two scenarios require the organization to take the appropriate corrective actions, as
follows:
1. If there is a need to increase the division’s employees, this lack is compensated by
internally transferring the employees or redistributing them between the different
divisions as needed (redistribution of tasks). The organization may have to resort to
external recruitment.
2. If there is a surplus in the number of employees in the same division, they can be
redistributed to other vacant positions in the organization, taking into account the
job requirements necessary to carry out the tasks that will be distributed to
employees.