FURTHER EDUCATION AND TRAINING

CERTIFICATE: INFORMATION TECHNOLOGY:

TECHNICAL SUPPORT
ID 78964LEVEL 4 – 163 CREDITS

LEARNER WORKBOOK
SAQA : 14908
DEMONSTRATE AN UNDERSTANDING OF TESTING
IT SYSTEMS AGAINST GIVEN SPECIFICATIONS

1|Page
Learner Information:
Details Please Complete this Section
Name & Surname:
Organization:
Unit/Dept:
Facilitator Name:
Date Started:
Date of Completion:

Copyright
All rights reserved. The copyright of this document, its previous editions and any
annexure thereto, is protected and expressly reserved. No part of this document
may be reproduced, stored in a retrievable system, or transmitted, in any form or
by any means, electronic, mechanical, photocopying, recording or otherwise without
the prior permission

2|Page
 OVERVIEW

About the This Learner Exercise Workbook has been designed and
Learner developed to evaluate learners’ level of understanding of
Workbook DEMONSTRATE AN UNDERSTANDING OF TESTING IT
SYSTEMS AGAINST GIVEN SPECIFICATIONS module. It forms
part of a series of Learner Workbooks that have been developed
for FURTHER EDUCATION AND TRAINING CERTIFICATE:
INFORMATION TECHNOLOGY: TECHNICAL SUPPORT

ID 78964LEVEL 4 – 163 CREDITS

Purpose The purpose of this Learner Exercise Workbook is to evaluate

learners understanding on the specific outcomes and/or
assessment criteria of the following SAQA Registered Unit
Standards:

US No US Title Level Credit

s

14908 DEMONSTRATE AN UNDERSTANDING OF 4 6

TESTING IT SYSTEMS AGAINST GIVEN

SPECIFICATIONS
Context This assessment represents the Formative Assessment
component of the DEMONSTRATE AN UNDERSTANDING OF
TESTING IT SYSTEMS AGAINST GIVEN SPECIFICATIONS module,
for the FURTHER EDUCATION AND TRAINING CERTIFICATE:
INFORMATION TECHNOLOGY: TECHNICAL SUPPORT. And should
be completed in the classroom/training room.

Resources The following are resources needed for this assessment:

1. Learner Guide; and
2. Assessment Preparation.
Instructions to Facilitators will be required to:
Facilitators

3|Page
  Explain the completion of the workbook to each learner;
and

 Interview the learner on similar questions, should he/she

not be able to write.

Instructions to Learners will be required to:

Learners
 Complete the workbook as per the instructions;

 Ensure that all questions are completed;

 Ensure that the completion of the workbook is their own

work;

 Ensure that all annexure are attached to the workbook and

clearly referred to;

Assessment Learners are required to complete this assessment within the

Time allocated time frame of.... hours.

Total Mark This formative assessment carries a total mark of _ points. In

order to meet the pass mark, learners are required to achieve a
minimum of 80% of the total marks.

Equipment Learners are required to have the following equipment in order

to complete this workbook:

 Pen and Pencil;

 Ruler; and

 Exam Pad – for additional paper.

4|Page
 GENERAL INFORMATION

LEARNER DETAILS

Learner Full
Names
Learner ID No.:
Organization:
Unit/Dept:
Contact Details: Telephone /Cell Email Address:
Numbers:

WORKSHOP DETAILS
Workshop Venue:
Facilitator Name:
Date Started:
Date Completed:

ASSESSMENT PREPARATION CHECKLIST

DESCRIPTION YE NO COMMENTS/
S CONTINGENCY
This assessment is a formative assessment and it is
based on the outlined unit standard/s for the
DEMONSTRATE AN UNDERSTANDING OF
TESTING IT SYSTEMS AGAINST GIVEN
SPECIFICATIONS module.
Your assessment evidence for the DEMONSTRATE
AN UNDERSTANDING OF TESTING IT SYSTEMS
AGAINST GIVEN SPECIFICATIONS module needs
to be submitted on....... (Day) of...............
(Month)........... (Year) at the following
address/place...............................................................

5|Page
.
You will be assessed based on the outlined Unit
Standards. The assessment activities are linked to
specific outcomes/assessment criteria of the outlined
Unit Standards.
To determine your competence level, the following
are the methods to be used for this assessment:
1. .....................................................
2. .....................................................
To be declared competent on the DEMONSTRATE
AN UNDERSTANDING OF TESTING IT SYSTEMS
AGAINST GIVEN SPECIFICATIONS module
(formative assessment), you should have obtained at
least 80% of the total mark of this assessment.
You will be provided with detailed feedback on your
performance of this assessment as follows:
1. Written Feedback
2. Verbal Feedback
Should you be declared “not yet competent” on this
assessment, you will be entitled for re-assessment
opportunity/ies.
You will be required to re-submit evidence (only for
areas) you were declared not yet competent. A date
for re-submission will be agreed with the assessor.
You will be entitled to lodge an appeal should you not
be satisfied with the assessment decision of your
assessment.
You will be required to provide the assessor feedback
on assessment procedure – this is to assist in
improving the assessment practices.
Your results of assessment and portfolio of evidence
information will not be provided to any person
without your written consent.

6|Page
 Learner’s Declaration

I…………………………………………………………………………………………….herewith declare that I

am ready for the assessment, that we have reviewed the assessment preparation and plan, I
understand the assessment process and I am happy that the assessment will be conducted in
a fair manner.
Learner Signature: Date: Facilitator Date:
Signature:

7|Page
 Learning Unit
UNIT STANDARD NUMBER
1 :
DEMONSTRATE AN
UNDERSTANDING OF
TESTING
14908
IT SYSTEMS
LEVEL ON THE NQF : 4
CREDITS : 6
FIELD : Physical, Mathematical, Computer and Life Sciences
SUB FIELD : Information Technology and Computer Sciences

This unit standard is intended:

 To demonstrate fundamental of knowledge of the areas covered
PURPOS
 for those working in, or entering the workplace in the area of Hardware,
E: Infrastructure Maintenance and Support
People credited with this unit standard are able to:
 Select an appropriate test procedure for the hardware and software
 Apply the test procedure to hardware and software
 Collect and record data from tests
The performance of all elements is to a standard that allows for further
learning in this area.

LEARNING ASSUMED TO BE IN PLACE:

Open.
The credit value of this unit is based on a person having the prior knowledge and skills to:
 Demonstrate an understanding of fundamental English (at least NQF level 3)
 Demonstrate PC competency skills (End User Computing unit standards up to level 3)

8|Page
 SESSION 1
Select an appropriate test procedure for the IT
Systems to be tested.
LEARNING OUTCOMES
 The selection clarifies the purpose of the test and the data required from it.
 The selection identifies any factors that may affect the choice of the test
procedure.
 The selection identifies the resources available for the test procedure.
 The selection complies with all relevant regulatory, licensing, contractual and
health and safety requirements.

Activity Activity Description Mark

1 List and discus at six hardware test program 7

_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

Activity Activity Description Mark

2 Identify the factors to consider, which can affect the test 10
effort
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

10 | P a g e
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

11 | P a g e
_____________________________________________________________________________________
_____________________________________________________________________________________
Activity Activity Description Mark
3 State some of the things to consider when Software 8
developers
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

12 | P a g e
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
____________________________________________________________________________________

13 | P a g e
 SESSION 2
Apply the test procedure to the IT Systems to be
tested.
LEARNING OUTCOMES
 The application ensures correct preparation of the test procedure.
 The application tests the hardware using the selected test procedure.
 The application tests the software using the selected test procedure.
 The application ensures that all performance parameters and operational
requirements are tested.
 The application identifies any problems with the test procedure and takes
appropriate action.
 The application complies with all relevant regulatory, licensing, contractual and
health and safety requirements.

Activity Activity Description Mark

4 Explain the procedures for the Test Approach Description 5

_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

14 | P a g e
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

15 | P a g e
 SESSION 3
Collect and record data from tests.
LEARNING OUTCOMES
 The recording ensures that the required data was produced.
 The recording ensures that the data was correctly collected.
 The recording ensures that the data are sufficient to meet the purpose of the
test.
 The recording identifies any problems with the collection of data and takes
appropriate action.
 The results are recorded by using an appropriate information system.

Activity Activity Description Mark

5 Explain the Setting Up Machines and Collecting Diagnostic 9
Information Using Test Settings
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

16 | P a g e
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

17 | P a g e
 SESSION 4
Prepare the testing to ensure the given
specifications will be addressed.
LEARNING OUTCOMES
 The preparation ensures a plan is prepared for the testing in line with the given
specifications.
 The preparation ensures the plan specifies what needs to be testing.
 The preparation documents the test scenarios and test data to be used for the
test.
 The preparation documents the outcomes expected for each of the scenarios
prepared.

Activity Activity Description Mark

6 State in fully detail when you Preparing For System 5
Integration Testing
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

18 | P a g e
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

19 | P a g e
 SELF-ASSESSMENT

The learner must make use of the following self-evaluation checklist to rate himself
against the learning outcomes of this particular training module in establishing the
level of mastery of the information.
1. Not able to comply
2. Reasonable compliance (Not acceptable for final evaluation)
3. Able to comply fully

LEARNING OUTCOMES 1 2 3
1 Write for a specific purpose and audience
2 Use grammatical structures and writing
conventions to produce coherent and cohesive
texts for specific contexts
3 Adapt language to suit context
4 Draft and edit own writing.

____________________________________________
________________________________
Learner Signature Date

____________________________________________ ________________________________
Facilitators’ Signature Date

20 | P a g e
ASSESSMENT FEEDBACK REPORT

FACILITATOR FEEDBACK & REMARKS

ASSESSMENT JUDGEMENT

Learner’s Total Mark: Requirements met

Requirements not met

Action/s required:

By when:

LEARNER FEEDBACK & COMMENTS

DECLARATION BY THE FACILITATOR

I ……………………………………………............. (Facilitator) hereby certify that I have

examined the learner workbook and I am satisfied with the evidence provided by the
learner.

21 | P a g e
 DECLARATION BY LEARNER

I, …………………………………………………………………….declare that I am satisfied that the

feedback given to me by the Facilitator was relevant, sufficient and done in a constructive
manner. I accept the assessment judgment and have no further questions relating to this
particular assessment event.

Learner Date Facilitator Date

DECLARATION BY THE ASSESSOR

I ……………………………………………............. (Assessor) hereby certify that I have examined

the learner workbook and I am satisfied with the Facilitator Judgment of this assessment.

Assessor Date Moderator Date

22 | P a g e